We have are looking for an Accommodation Coordinator to oversee the work of our Male and Female Safe-houses in Liverpool, a total of 4 properties. Our Accommodation teams work to provide a safe and secure place for Survivors of Modern Day Slavery who have no where else to go. Accommodation Coordinators are organised and caring. They assist with the management of the service to our accommodation clients by supporting current caseworkers with their cases, offering guidance and instruction and helping train and induct new caseworkers. In addition to this they will complete administrative duties in line with The Salvation Army Modern Slavery Contract. 

Job Title: Accommodation Coordinator (Male and Female Accommodation)                                                          Reports to: NW Residential Service Manager Contracted Hours: 37.5 hours
Contract Duration: Fixed until 29th June 2025                                                                                                          Salary: £23,500 plus on an annual on call supplement of £1500
Location: Liverpool, Merseyside
Closing Date: 30th September
Interview Date: W/c 4th October
Probationary Period: 3 months
Direct Reports: 5-6 Accommodation Caseworkers

• Management of caseworkers in the team. Including but not limited to: interviews, supervisions, appraisals and managing leave requests.

• Be the first point of contact for your team.

• Ensuring adherence to all internal procedures regarding City Hearts, the Safe House and any legislation including external KPI's.

• Supporting Caseworkers to ensure all clients are given excellent support and advocacy by the team, with effective journey plans to independence

• Effective Preventative and Reactive Safeguarding

• Complete weekly management reports and trackers

• Appropriate reporting to Line Manager in weekly meetings

• To organise day to day running of shifts such as appointments, staffing levels and client’s needs

• To help resolve any on-going issues in the accommodation

• Oversight of Client Management System (CMS) tracking support hours and case management

• Administration of caseworkers/support workers and volunteer’s rota at the accommodation

• Administrating petty cash use at the accommodation

• Arrange team meetings for the house staff and volunteers as well as attend staff and management meetings as needed.

• Liaising with external companies who are completing work in the property e.g. cleaning companies

• Maintaining, and developing as needed, local service links and contacts

• Oversight of health and safety including regular checks at the property

• Oversight of preparation of bedrooms, folders and paperwork for new clients

• Keeping stock of welcome packs and manage donations at the accommodation

• Oversee the implementation of medication policy and procedures across the safe houses

• To ensure the staff/client and communal and private (indoor and outdoor) areas are kept clean and tidy and to administrate any necessary cleaning rotas

• To organise weekly activities for clients and be a link for those accessing activities in the local area

• To oversee and help source any health and wellbeing needs in the accommodation

• To encourage feedback and respond to action points raised by clients about the accommodation

• To oversee activities being implemented for clients e.g. holidays, half-term etc

• To carry out on call as designated on the rota

• Promoting CH in adherence to the terms of the contract – this may include attending events on behalf of CH as a whole.

Depaul UK are currently looking for an enthusiastic Support Worker to join us based in Southwark, London. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £23,304 per annum + pension and benefits.

Depaul UK works with some of the most disadvantaged young people in the UK. We specialise in working in communities where poverty and long-term unemployment have resulted in generations of social exclusion and high rates of homelessness

Over the past 30 years, we have grown as an organisation and developed and enhanced our work and the impact it has across the UK.  Depaul UK has a wide range of services for young people and adults at risk of homelessness

The Support Worker role: 

With guidance from the line manager, the successful post-holder will support a caseload of clients in their move towards independence. You will be responsible for finding suitable housing options for clients and supporting them by providing advice and support through regular visits. 

The official job title for this position is Progression Coach.

What makes the Support Worker role exciting?

• We will provide a full induction and training to enhance the ‘hard’ and ‘soft’ skills required’.
• Provided training in the Depaul Endeavour model
• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success as our Support Worker:

• Knowledge of supported accommodation and other services
• Experience of working with people who are categorized as high risk or high needs or have complex needs
• Good literacy, numeracy and IT skills
• Ability to demonstrate clear understanding of safeguarding requirements and procedures

You can read more about the role in the attached job description.

What’s it like to work at Depaul UK?

You'll be joining a friendly, flexible, and values-led organisation, and will receive:

• Competitive salary
• 26 days of annual leave plus bank holidays
• Contributory pension scheme
• Life assurance
• Cycle to work scheme
• Interest-free Annual Season Ticket Loan
• Four Weeks Paternity Leave

If this sounds like the perfect opportunity for you and you’d like to become our Support Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for applications: Tuesday 28th September at 12pm.

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community

We kindly request no contact from Recruitment or Media Agencies

Depaul UK are currently looking for an empathetic and dedicated  Support Worker to join us based in Stockport. You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £19,804 per annum (pro-rata) + pension and benefits.

Depaul UK works with some of the most disadvantaged young people in the UK. We specialise in working in communities where poverty and long-term unemployment have resulted in generations of social exclusion and high rates of homelessness

Over the past 30 years, we have grown as an organisation and developed and enhanced our work and the impact it has across the UK.  Depaul UK has a wide range of services for young people and adults at risk of homelessness

The Support Worker role: 

The successful post-holder will support a caseload of clients in their move towards independence. You will be responsible for running group sessions and activities within the accommodation to support our clients, as well as overseeing the general maintenance of the service.

The official job title for this position is Progression Coach.

What makes the Support Worker role exciting?

• We will provide a full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
• Provided training in the Depaul Endeavour model
• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success as our Support Worker:

• Experience of working with young people or those who have experienced homelessness
• Knowledge and understanding of Risk Assessments and Support Planning
• Good literacy, numeracy, and IT skills
• Ability to demonstrate a clear understanding of safeguarding requirements and procedures

You can read more about the role in the attached job description.

What’s it like to work at Depaul UK?

You'll be joining a friendly, flexible, and values-led organisation, and will receive:

• Competitive salary
• 26 days of annual leave plus bank holidays
• Contributory pension scheme
• Life assurance
• Cycle to work scheme
• Interest-free Annual Season Ticket Loan
• Four Weeks Paternity Leave

If this sounds like the perfect opportunity for you and you’d like to become our Support Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for applications: Tuesday 28th September at 12pm.

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community

We kindly request no contact from Recruitment or Media Agencies

OB DESCRIPTION

Job Title: Intensive Housing Manager (Supported Accommodation)

Salary: £21,133 per annum

Status: Substantive

Hours: 30 hours per week

Holidays: 22 Days plus Bank Holidays (Pro Rata)

Based at: Sites across the Wigan and Leigh Borough

Responsible to: Service Manager

Accountable to: Queen’s Hall Action on Poverty Trustees

Closing Date: 12 Noon 24/09/2021

Interviews: 29/09/2021

To Apply: Please enclose your CV along with a covering letter to explain why you feel you are perfect for this role. 

Please apply early as we reserve the right to bring forward or extend the deadline for applications, so please get your applications in as soon as possible

Summary

The Brick is a growing Charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering a personal transitions service, unique to every person because every individual is at the heart of their own transition.

Main purpose of job

The Intensive Housing Manager is responsible for the effective operational management of our Supported Accommodation Project. You will play a role in interviews and assessments, allocation of housing with a large focus on settling in new residents.

Your key roles will be required to balance the responsibilities for legal compliance, such as health and safety, housing law, acceptable behaviour and the necessity to protect our vulnerable residents, volunteers, staff and mentors.

You will be highly motivated and maintain performance in line with agreed procedures and processes. You will strive to achieve the required outputs for the area of operation which includes void management and proactive rent monitoring and collection. You will be a driven individual taking new agreed initiatives with a forward thinking attitude in order to minimise rent loss

Recruiting for a Support Worker to join our Mental Health Service in Tower Hamlets!

GBP 22,568 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Teresa House and Hamlets Way provide supported accommodation for customers with mental health needs who require a high level of support. Teresa House is a high support, fast stream mental health service, from which customers are expected to move on within two years. Hamlets Way is a high support, slow stream mental health service with customer move on expected within four years. Each service is made up of 16 units and operates 24 hours a day. The role requires shift working including weekends and evenings, but there are no sleep ins required at the service.

Job Overview:
Hamlets Way is a supported living accommodation, which has a heavy focus on supporting customers with enduring mental health care needs. We provide 24hr high support to 24 customers both female and male. Our building is a purpose-built across two floors, offering customers individual self contained flats and the use of shared communal facilities and gardens. The service is commissioned by the London borough of Tower Hamlets.
As a support worker you will play an integral role in developing effective support and risk management plans. You will also support customers with all aspects of their day to day living including; social and physical activities, medication, shopping, personal care, meal time preparation and managing finances.

Key Responsibilities:
- To work on a rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5 days a week
- Support customers with dignity and respect in all aspects of their day to day living including; social and physical activities, medication, shopping, personal care, meal time preparation and managing finances
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Undertake medication support with customers in line with their support needs.
- Work with local community mental health teams and other relevant professional bodies to related to customer support
- To develop and produce creative customer activities to support in house customer engagement and enhance recovery
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activities to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
For the full job description, please see the Look Ahead Website

SUPPORT WORKER, SOMEWHERE SAFE TO STAY, NOTTINGHAM, PERMANENT, 29.6 HPW, FRWK03 £17,189 - £18,661 (PRO-RATA: £13,751 - £14,928)

The Somewhere Safe to Stay is a welcoming 6-bed HMO for clients who have either been rough sleeping or threatened by rough sleeping in Nottingham City. Our main aim is to rapidly re-house clients into safe, quality and permanent accommodation within a 10-day framework. Within that framework we will look to support whatever needs the client may be experiencing, such as substance mis-use, mental well-being and illness, offending, domestic abuse/violence and culturally specific barriers. We work with a diverse range of clients, from UK nationals, EU nationals and non-EU nationals. 
 
The mission of Framework is end homelessness and tackle disadvantage, and we want individuals who share this ethos to help the team here at the SStS as a support worker, joining a team of diverse individuals who all share that common mission. Values such as empathy and compassion mixed with strong inter-personal skills and initiative is a skill-set that we require.
 
We are looking for candidates who can communicate with people in a friendly and welcoming manner. We are looking for a resilient, reliable, self-motivated candidate who can demonstrate an understanding of the issues facing those affected by homelessness. An awareness of the support needs of our client group is essential. Experience of working in a supported housing residential setting or similar setting is desirable.
 
The main function of the role will be:
 
• to follow a support plan and complete tasks set by the planner with the service user         
• to support service users to engage with a process of resettlement in to appropriate long ter m accommodation
• to ensure safety and security of the clients and the building
• to build the skills and confidence of service users to empower them in maximising their independence
• to contribute to the achievement of contractual service obligations
• to carry out domestic tasks around the service to maintain the health and hygiene of the physical environment
• to work in partnership with other agencies to maximise service delivery
 
Please note that this is a 24 hour service so it is shift work 7am-3pm and 2-10pm (Monday-Friday)

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

SUPPORT WORKER, LONDON ROAD SERVICE, NOTTINGHAM, 6-MONTH TEMPORARY, 37 HPW, FRWK03 £17,189 - £18,661

The London Road Service is the first step towards independent living for single homeless people in Nottingham City. We provide short-term accommodation and support to assist people in making positive changes to their lives.  The service is made up of 45 units of accommodation. 

We are looking for candidates who can communicate with people in a friendly and welcoming manner. You will need to be reliable and enthusiastic with an understanding of safeguarding.  Experience of working in a hostel or similar environment is not necessary but preferable.

 The main functions of these roles are;

• To ensure that clients and the building are safe and secure

• To build the skills and confidence of service users to empower them in maximising their independence

• To contribute to the achievement of contractual service obligations

• To work in partnership with other agencies to maximise service delivery

• To take responsibility of the welfare of the service users on site 

• To assist service users in moving on into settled accommodation 

The role will require you to work shifts on a rota which includes evening and weekend working.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

SUPPORT WORKER, LONDON ROAD SERVICE, NOTTINGHAM, PERMANENT, 37 HPW, FRWK03 £17,189 - £18,661

The London Road Service is the first step towards independent living for single homeless people in Nottingham City. We provide short-term accommodation and support to assist people in making positive changes to their lives.  The service is made up of 45 units of accommodation. 

We are looking for candidates who can communicate with people in a friendly and welcoming manner. You will need to be reliable and enthusiastic with an understanding of safeguarding.  Experience of working in a hostel or similar environment is not necessary but preferable.

 The main functions of these roles are;

• To ensure that clients and the building are safe and secure

• To build the skills and confidence of service users to empower them in maximising their independence

• To contribute to the achievement of contractual service obligations

• To work in partnership with other agencies to maximise service delivery

• To take responsibility of the welfare of the service users on site 

• To assist service users in moving on into settled accommodation 

The role will require you to work shifts on a rota which includes evening and weekend working.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

Admin Officer - Supported Accommodation / Residential Services

Reporting to the young adults Supported Accommodation Manager, you will provide a welcoming environment and lead on the administration of systems that enables the Supported Accommodation to operate effectively including: housing management, referrals, financial management and health and safety.

You will be the be point of contact for Westminster Young Adults Pathways regarding referrals to our Supported Accommodation and will invite referrals to assessment and arrange with the team in a timely manner to minimise voids and improve our response time to young people in need.

Essential Experience of:

- Candidates to have experience or an understanding of supported living/hostel environments
- Empathy when working with vulnerable young adults aged 16 – 25 including those with complex needs within a supported housing environment or other support-based settings
- Strong administrative and organisational skills and excellent customer service with experience of working in a busy environment
- A good level of numeracy and experience of maintaining financial records required for monitoring the collection of weekly charges, arrears, petty cash, etc.
- Ability to use relevant IT systems including data entry, running queries and producing reports
- Self-motivating with the ability to work under pressure and manage time effectively, prioritising work according to need
- Commitment to supportive team working
- Willingness to work flexibly in response to changing organisational requirements and occasional work outside of office hours
- Excellent communication skills in verbal and written English.

Desirable:

- Experience of rent management / housing management software
- An understanding of safeguarding
- GCSE A – C in English and Math

About The Cardinal Hume Centre:

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

The Centre prides itself on its welcome and person-centred approach. It recognises everyone is different, often with complex needs and so our response must be multi-layered. We therefore have six principal services: residential services for homeless young people; family support; housing and welfare rights advice; employment support; learning; and immigration advice and advocacy.

The Centre is based within five minutes’ walk from Parliament, but it is also in the borough with the highest level of rough sleeping in the Country and the highest proportion of households living in temporary homes. With an annual income in the region of £2.9 million, the Centre currently employs around 60 members of staff. We also benefit from a loyal supporter base and the generous contribution of around 100 volunteers.

Location: Westminster

Contract type: Part time Permanent. 21 hours in a 24 hour week. 8am – 4pm (Monday, Wednesday & Friday)

Salary: £14,400 per annum (£24,000 FTE)

Application deadline: Sunday 26th September 2021

*Previous applicants need not apply*

Benefits: Holidays: 24 days, rising to 26 after one year’s service, and 28 after two years’ service (pro rata for part time), not including Bank Holidays which are worked out pro rata. Season Ticket Loan is available. Cycle to work scheme is offered
We only consider applications from those that meet the essential requirements of the role. If you feel you fit these requirements, then please apply.

We are always looking for talented people from all backgrounds, to join us and help improve the lives of homeless young people, insecurely housed families and their children. We particularly want to encourage people from under-represented groups to consider applying to work or volunteer with the Cardinal Hume Centre.

You may have experience of the following: Administration, Admin, Support Officer, Administration Assistant, Business Support, Support Accommodation, Charity, Third Sector, Social Work, Homelessness, Vulnerable People, NFP, Not for Profit, Housing etc.

At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people. 

This is an exciting opportunity to join as a Support Worker at the Green House service based in Hackney London, a project we deliver in partnership with Hackney council where we assess clients’ needs under the Homeless Reduction Act legislation and support them with their immediate housing needs. 

In this role you will assess a caseload of clients and refer them onto temporary accommodation or the private rented sector. The client group will vary in the support they require, some will only need support with housing while others will have substance use and or mental health support needs too. 

You will be motivated and confident at liaising with clients and professionals, you will work autonomously and as part of a team and have good time management skills and an ability to accurately record work.

You’ll be: 

• Organised and efficient in your work 
• Excellent at communicating and problem solving 
• Confident in your ability to support clients 
• Confident in using a computer and a range of software packages
• Responsive and flexible to the needs of the team and the clients

As well as a great working environment we also offer: 

• 6.5% employer & 1.5% employee pension contribution 
• development opportunities 
• 29 days annual leave plus bank holidays 
• reimbursement of the cost of annual eye test 
• season ticket/cycle loan 

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. 

Closing Date: 29th September 2021

For more information and to apply please visit our website.

Bass Support Worker - Halifax
Job type - Full-time/Permanent
Salary - £21,010 (Inc £1,000 Unsocial Hours) per annum
Hours - 35 (plus 5 hours paid lunch break) - expectation to be part of a rolling Saturday on call rota
Location -Halifax
Expectation that travel throughout Yorkshire may be needed.

People coming out of prison and care leavers looking for somewhere to live often struggle through a system that puts significant barriers and obstacles in their way. At Nacro, we aim to change that. How? By offering them the advice, support and practical solutions that give them the very best chance at a second chance. That includes providing intensive and low-level supported housing to help them return to independent living. In 2018 alone, we housed 3,218 tenants in Nacro properties, and we're now strengthening our team to make an even bigger difference to vulnerable people across the UK.

Who are we looking for:

A Support Worker to provide housing related support to vulnerable individuals together with providing housing and property management with the aim of achieving a successful move-on and other measurable outcomes including supporting service users to achieve independence.

Duties and responsibilities include but are not limited to:

- Engage with actual and potential referral agencies including local authority central access point/gateway services, statutory and voluntary sector agencies in order to generate referrals for the service as required

.- Plan and deliver an effective support and safety plan with the service user referring to specialist agencies as required. The progressions/outcomes identified, delivered and service user contact should be recorded, monitored, reviewed and updated regularly and in line with contract requirements

.- Ensure that properties are always adequately equipped, maintained, furnished, and cleaned.

.- Empower and motivate service users to Identify and achieve desired outcomes. Actively engage with service users in decisions that affect them.

. - Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure

.- Minimise void time by taking a pro-active approach to ensure properties are re-let as soon as possible in line with targets

Essential Criteria:

* Full driving license
* Access to own vehicle
* Willingness to travel as part of role within the Yorkshire area. Job role is to cover a caseload in Halifax, but cover for colleagues may be required during periods of sickness or annual leave.
* Availability to work on Saturday's - approximately 1 Saturday every 6 weeks.
* Successful candidate must have good ICT skills, including but not limited to; Microsoft Word, Excel and Outlook.
* Good organisation and time management skills.

Desirable criteria/qualifications:

* Qualifications in mental health, safeguarding, substance misuse, housing support.
* Experience working within the criminal justice system.
* Previous experience working within a mental health setting.
* Previous experience working in a supported housing environment
* Previous experience working in a supportive capacity, working one on one with vulnerable adults.

Please Apply online

Do you want to end homelessness and make a positive difference to people's lives?

Are you highly motivated and looking for a challenge?

Do you want to use your excellent people skills to support people to move away from homelessness?

Thames Reach are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in delivery of our services.

Our Connect Home and Aspire (engagement and floating support) is supporting people who have experienced homelessness to set up and settle into their new home in the private rented sector. The service is funded by the Greater London Authority, to engage and provide support people with complex needs. We will provide pre and post resettlement support. We will work together with people to support them to achieve their aspirational goals, empower and equip them with the skills and confidence to sustain their accommodation in the community. Thames Reach is working in partnership with Cromwood (RSL) who are sourcing the private accommodation and providing housing management.

Thames Reach are recruiting to fill a variety of posts within this team, we are looking for applications from people new to the homelessness sector and experienced case workers.

The Support Worker role would suit:

• People interested in working with people with rough sleeping histories sustaining their tenancies.
• People with experience of face to face or customer service work.
• An understanding of how to support people to manage and sustain tenancies and engage positively with their local community.
• People with experience of supporting and motivating people to engage with health services, employment, training and education.
• People who are able to establish and maintain positive and effective working relationship with other agencies such as referral agencies, health services, benefit services and registered social landlords.
• People who have a good understanding of how to work as team, and share their knowledge and good practice with their colleagues, students and volunteers
• Those with strong administration experience who would like to work to support a key front line homelessness service.

Successful candidates will demonstrate:

• The ability to provide a flexible and responsive service to people with rough sleeper histories.
• Excellent communication, organisation and creative problem solving skills.
• Commitment to working within the homelessness sector to support people to lead fulfilling lives.
• Creating and working through action plans and be strongly outcome focuses.
• The ability to follow instructions, manage and mitigate risk.
• The ability to use IT systems to communicate and record your work.
• Strong time management skills.
• Be confident in working autonomously as well as within a team, the role with involve office work and in the community.

As well as a great working environment we can also offer:

• Support and training to develop your skills.
• Learning & Development opportunities including (Tuition Aid & Management Training)
• 6.5% contributory pension
• Flexible working
• 29 days annual leave

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

Closing Date: Thursday, 30th September 2021

For more information and to apply please visit our website.