Recruiting for Support Worker x2 to join our Young Peoples service in Newham!

GBP 21,944 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

This role is working 40 hours per week.

Ibis House and Little Ibis House are specialist semi-independent services for young care leavers aged 16-21, with capacity to also work with young parents and their child. Ibis House provides a high level of support to young people with a variety of complex needs and Little Ibis House provides a medium level of support. The services are staffed 24/7 to support young people manage and address their various support needs and learn basic life skills to live independently. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
-Ensurin g Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with young people

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

Recruiting for a Support Worker to join our Mental Health Service in Hackney!

GBP 20,572 per annum, working 37.5 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Felstead Street is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs. We provide 24hr high support to 24 customers both female and male. Our building is a purpose-built home on two floors, offering customers individual bedrooms and the use of shared communal facilities and gardens. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney.

Job Overview:

As a Support Worker you will have a caseload assigned to you, and will play an integral role in developing effective support and risk management plans. You will also support customers with all aspects of their day to day living including; social and physical activities, medication, shopping, personal care, meal time assistance and managing finances.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager

- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

- Support customers with all dignity and respect in all aspects of their day to day living including; social and physical activities, medication, shopping, personal care, meal time assistance and managing finances

- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

- Develop and maintain links with all key agencies and service providers in the local community

- Empower customers to ensure they receive the service and benefits they are entitled to

- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

- Adhere to Look Ahead's Policies and Procedures

- Engage in learning and development activity to increase knowledge and skills

- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

- Approachable and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

- Has a practical and logical mind and is naturally well organised

- Flexible

- Open to feedback and self development

- Thrives on change and enjoys dynamic diverse environments

- Is confident with high levels of self-esteem

- Is respectful, articulate and sensitive in style of communication

- Is essentially customer-focused

- Is motivated towards excellence and improvement of personal performance with a can do attitude

- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

- Experience working in a CQC registered care setting

- Experience of delivering personal care/assistance

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

As a Support Worker, you will based at two of our Learning Disability Schemes in South Gloucestershire between which you will be expected to split your working day, providing housing related support to over 20 customers with learning disabilities.

You will support individuals in paying their rent, dealing with low level anti-social behaviour, carrying out activities to support residents in building relationships with their neighbours and improving their environment, and ensuring a smooth running of the schemes. The two schemes are roughly three miles apart and you will be expected to drive between them on a daily basis. Access to a car and a driving licence is therefore essential.

This role is varied and will also involve working with our Housing Officer and individual Support Workers from other providers to ensure that the best service and accommodation we can provide is achieved.

To be considered for the role of Housing Support Worker, you will:

• Have experience of providing support or care work to a vulnerable client group
• Have knowledge of the benefits system
• Have experience of working in a team 
• Good IT skills
• Full valid UK driving licence and access to a suitable vehicle.

In return, we provide a generous entitlement to paid holiday increasing with length of service, a pension scheme, a healthcare cash back plan, and great opportunities and support to develop your career.

At LiveWest, we believe in a home for everyone.  We own and manage 36,000 homes across the South West, from Cornwall to Gloucestershire. We take the time to listen to, understand and learn from our customers.  We focus on thriving as a business and employer, so we can deliver more homes and even better services.

This role is being offered on a full time basis, working 37 hours per week on a rolling rota, to include some weekend working.

We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

Waking Night Support Worker - Watford Winter Shelter (Contract)
Watford, Hertfordshire

About Us

New Hope is a charity that exists to support individuals who are homeless or in vulnerable housing. Providing accommodation as well as group and one-to-one support, we seek to transform and rebuild damaged lives. Founded upon Christian values, we support those of any faith. Our accommodation can sleep up to 66 people every night across three buildings and we are fortunate enough to be able to help over 500 people each year.

We are now looking for a Waking Night Support Worker to join our team for a four month contract. 

Your Rewards

- Salary of £9.31 per hour
- The chance to help combat homelessness in Watford
- Develop vital skills and valuable experience

If you are passionate, caring and responsive to people’s needs, this is an outstanding chance to get involved with a charity that is making a real difference and positively impacting homelessness.

We’ll provide you with amazing training to equip you with the skills you need to make a success of your support career and development opportunities after that to ensure you remain engaged and can operate at the forefront of the care sector.

When you join our team, you will be giving back to the people of Watford and the Home Counties. You’ll be forging a career that is making a difference and doing good and most importantly, you’ll be changing lives.

Your Role

As a Waking Night Support Worker, you will be tasked with the smooth running of Watford Winter Shelter, providing an efficient and effective service and a safe, welcoming environment to users.

Specifically, your role will involve:

- Staying awake throughout the night and being available to support service users and answer queries
- Providing face-to-face contact with service users
- Maintaining a state of awareness of the wellbeing and welfare of users
- Resolving difficult and potentially confrontational situations to be averted, or quickly resolved
- Assisting in the general running of the Watford Winter Shelter
- Undertaking reception, building security and some cleaning duties
- Updating the Service User Database (SUD) with alerts, incidents and contacts
- Dealing with accommodation enquiries over the phone
- Taking referrals and allocating vacancies

About You

Although no experience is required, to be considered as a Waking Night Support Worker, you will need:

- The ability to work our shift patterns (between 20:00 – 8:00)
- Good written and verbal communication skills 
- The ability to remain calm under pressure

Experience of supporting individuals with drug, alcohol and mental health issues would be beneficial, as would knowledge of the homelessness sector. 

Other organisations may call this role Night Support Worker, Homelessness Worker, Care Worker, Social Care Worker, Social Care Assistant, Outreach Worker, Homelessness Support Worker, or Accommodation Support Worker.

Shifts are between the hours of 20:00 – 8:00. 

Webrecruit and New Hope are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are ready to start combatting homelessness in Watford as a Waking Night Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

The Islington Young Peoples Team offers support to vulnerable young people (aged 16-24), with a range of tenancy-related support needs. The support is person-centred and also focuses on areas such as Education, Training and Employment (ETE), increasing social networks, domestic violence, gang related issues, support to address mental health needs and substance use.

As a Floating Support Worker you will support the day to day running of the Service, taking responsibility for a caseload of up to 22 clients and producing comprehensive and high quality support plans and risk assessments.

As part of the team, you will work in partnership with the Local Authority Housing Department, Islington Leaving Care team, The Family Nurse Partnership, Probation Service, Mental Health Services, Drug Treatment Services and other community groups  to support clients to find and maintain suitable accommodation, access services, increase independence and improve their quality of life.

 The ideal candidate will have an understanding of working with young people; including those leaving care and knowledge of Housing and other related legislation.  You will also have experience of managing complex and difficult situations in relation to vulnerable people and be able to effectively liaise with a range of service providers and agencies; in order to establish or improve services for our clients.

Interviews will be held:  13th January 2020

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects has been commended for their work.

Recruiting for a Support Worker to join our Homelessness and Complex Needs services in Southwark!

GBP 21,944 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

This role is working 40 hours per week.

David Barker House is located on Blackfriars Road in the borough of Southwark is a 45 bed homeless complex needs hostel for single males only. Manor Place Hostel is located in Kennington area in the borough of Southwark which is a 34 bed homeless complex needs hostel for single females only. All our residents have shared facilities and are aged between 18 and 60 years old. We support them with a range of support needs from domestic violence, substance misuse, mental health and offending. We aim to enable vulnerable people to address their identified support needs as well as manage risks in order to allow customers to move on towards greater independence. The service provides waking night cover as well as a team of staff support workers with a case load of around 8-12 customers depending of the needs of the service. To enable and support vulnerable individuals with complex needs to address this while maintaining their tenancy with the long term goal of living in an independent setting by providing flexible and individually tailored support package. Working with excluded and hard to reach customers can be challenging however, with intensive support this challenge can be broken. You will need to be able to engage our customers in a non-judgmental way. You will also be responsible for dealing with emergencies that may arise during your shift whilst remaining calm and using initiative then writing up incident reports amongst other administrative tasks.
As a support worker, you will be working as part of a team as well as with external agencies such as London Probation Service, local substance misuse services, Mental health teams, and police amongst others. Sometimes customers may not be linked in with agencies when they entre the service, as a support worker it is part of your role to ensure they are receiving the correct support from agencies required. Ideally, you will have experience of working with vulnerable people or an understanding of the needs of homelessness. You will be required to support customers with managing their arrears; ensuring housing benefit is applied for as well as monitoring payments and acting appropriately if payments are suspended in order to ensure customer does not fall into any arrears.
You will be responsible for supporting the working shift pattern of the service which is a five week rolling rota which consists of working some weekends as well as long days.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in homelessness

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Supporting vulnerable single adults who have been homeless and who have support needs. The service provides individuals with accommodation and floating support service to ensure that they settle into the service and, sustain their licence. A Support Coordinator will be assigned to the individual who will then provide them with the support they need according to their assessment of needs, their risk assessment and their care/support plan. Working with them to self develop and progress, reaching the targets they have set so that they can move on to being fully independent in the community.

Specifications

You must:

• Have knowledge or experience of social care practices and regulations
• Have knowledge and experience in supporting people in the community
• Have excellent communication skills and be able to converse with service users in an appropriate manner.
• Have confidence in communicating with other community services, and or local authority departments who may be supporting the service user.
• Having a empathetic and understanding nature is vital
• An excellent understanding of equality and diversity guidelines
• Understand the importance of confidentiality and be able to apply this to your role
• Able to follow good working practices and procedures.
• Have knowledge and understanding of writing care plans and risk assessments
• Be proficient in recording and reporting, keeping records, updating information on the current systems.
• Be knowledgeable in using IT systems including word and outlook and be willing to learn how to use other recording and monitoring systems used to ensure the efficiency of the company.

Desirable but not essential: level 2 in Health and Social Care

Job Summary

Are you looking for an exciting new career opportunity that’ll keep you on toes?

· Do you have amazing communication skills?

· Do you have experience in the social care sector?

· Do you thrive under pressure?

· Do you have a good judgement of character?

· Are you self motivated even when working alone?

If successful you will be joining the Floating Support Team who work with vulnerable adults with an array of complex support needs such as mental health, substance and alcohol misuse and homelessness.

Full- time and Part time positions available in a fast-growing organisation available for an immediate start with a competitive salary based on experience. 

Recruiting for a Part Time Support Worker to join our Homelessness and Complex Needs Service in Westminster!

£10,972 per annum, working 20 hours per week plus 25 days Annual Leave pro rata, Pension schemes, Staff discounts, healthcare and more.

Hopkinson House is a complex needs service housing 63 residents. This service sits in both the mental health and homelessness pathway. Hopkinson House has adopted the Psychologically informed Environment model. At times Hopkinson House can be a challenging environment which requires staff to be resilient, understanding, and committed to supporting customers who display challenging behaviour

Job Overview:

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in homelessness

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

At Connection Support we are passionate about the professional and quality services that we provide.

At the heart of what we do are the exceptional team of support workers, team managers, administrative support and volunteers, and we are currently looking for new people to join our team.

programmes of planned support for up to 12 people (for full time) with a wide variety of support needs who have experienced homelessness. The aim is to help the individuals to become ready and able to find, take on and manage their own tenancy and live independently when they move on from their current supported accommodation.

The aims of the service are to:

• Receive referrals from agencies for individuals who are supported within the Oxfordshire Homeless Pathway
• Work with them to resolve issues such as rent arrears, debts, budgeting, social isolation, lack of basic essentials such as food & utilities in order to progress and move off the Homeless Pathway
• Develop the service users’ skills and knowledge in order to prevent the risk of homelessness arising again.

Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment”

This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants are therefore not entitled to withhold information about convictions, which for other purposes are ‘spent’ under the provision of the Act. We are committed to carefully screening all applicants who will work with children, young people and adults with care and support needs. All applicants will be expected to undertake employment checks, a Disclosure & Barring Service check and provide previous employment references.

Recruiting Support Workers to join our Young People's service in Tower Hamlets!

£21,944 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

This role requires working 40 hours per week on a rota basis, including evenings and weekends.

Campbell Road Young Peoples service in Tower Hamlets provides support and housing to 55 young people that are either leaving care or affected by youth homelessness. As a Support Worker you will manage a caseload of approximately 7-10 young people to deliver positive outcomes and support them to reach independence, keep safe and maintain their tenancy's. Aside from Support Workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising and monitoring repairs and health and safety.

The issues that affect young people in the service are complex for example many are affected by;

- Domestic & Sexual Abuse
- Offending
- Leaving Care
- Gang Affiliation
- Mental and Emotional Health Needs
- Substance Use
- Teenage Parenting
- Risk Taking Behaviour

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Passionate and customer focused to improve outcomes for young people from a range of backgrounds using creative strategies to achieve results
- Highly competent in advocating for young people, working with other professionals to get the best outcomes
- Approachable and open behaviour
- Prefers working as part of a group or team
- Adept in providing support with daily living activities such as budgeting, cooking, or attending appointments in the community
- Committed to supporting young people to maintain a healthy living environment, and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised to be able to meet deadlines and targets
- Confident to assess and manage risks associated with our customers, with an attitude of positive risk taking
- Flexible with a "can do" attitude
- Open to feedback and self development to achieve in your career
- Thrives on change and enjoys dynamic diverse environments and excited to take on new challenges, including managing and developing various projects across the service
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

For more information or to apply please visit our website.

Recruiting Support Workers to join our new Young People Services in Ealing!

GBP 21,944 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Horn Lane is a new specialist semi-independent living (SIL) service for young people in and leaving care aged 16-21 providing a mix of medium and high level of support to young people with a variety of complex needs. The service supports fourteen young people who can be referred from any local authority. The service is staffed 24/7 by a team of Support Workers and Night Support Workers.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet their assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with young people

Interviews taking place week commencing 4th December 2019.

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Recruiting for a Support Worker to join our Mental Health services in Lambeth!

GBP 21,944 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

This role is working 40 hours per week.

Lambeth Mental Health Floating Support is a service for adults, in any type of tenure, who have medium and/or complex mental health support needs. Support is provided for customers to maintain - or prevent the loss of - their accommodation and/or independence, to enable a move from supported accommodation to more independent living, to enable discharge from hospital or to prevent hospital admission. The service is available to customers from 9am to 5pm, Monday to Friday. To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this

occurs you would not need to submit another application for the alternative role.