Team- Multi Borough Support Service

Location- Hammersmith & Fulham, Lewisham, Islington, Camden

No. of Vacancies- Multiple

Are you seeking an opportunity to develop or start a career in the third sector; working in a role where you can play a part in supporting people to lead a fulfilling life? Then this could be the post for you.

We currently have an exciting opportunity for you to join SHP as a Trainee Support Worker working within our Mental Health or Complex Needs supported Accommodation services.  We have Trainee job opportunities across the following London Boroughs: Hammersmith & Fulham, Camden, Lewisham and Islington.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

Our Accommodation Services consists of hostels specialising in supporting people with a history of rough sleeping and homelessness.  These services provide temporary and longer-term accommodation for people who may have complex needs or associated difficulties relating to mental health, substance and alcohol use, offending behaviour and trauma.

As a Trainee Support Worker, you will be working in a varied and rewarding role; amongst a committed and supportive team that works with clients to develop their independent living skills and promotes social inclusion in the community.

Through your training you will learn how to provide support to clients, which will enable them to achieve the objectives they have jointly created in their support and action plans.  The support will also include supporting clients with routine tasks and their goals relating to training, education or employment.

You do not need to have previous or formal experience working in mental health, complex needs or in an accommodation-based service.  What we are seeking are people with transferable skills and experience gained from a varied background, who will demonstrate a commitment and passion for the work that we do.  In return, we will provide you with a comprehensive induction and plenty of opportunity to learn on the job; through formal training, reflective practices and from experienced colleagues. 

As a Trainee Support Worker, you will be working a shift rota, which will involve working early, late and sleep-in shifts, including some weekends. There may also be occasional lone working within this role.

If you think you have what it takes, then we would love to hear from you!

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Closing date: 10th February 2020 (at Midnight)

Interview dates: W/C 17th February 2020

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects has been commended for their work.

Recruiting Support Workers to join our Young People and Care Leavers Service in Milton Keynes!

£20,000 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Milton Keynes Young Peoples Service is for people aged 16-21 with the capacity to support 58 customers at any one time. The service provides a high level of support to young people with a variety of complex support needs and backgrounds including being care leavers, looked after children, unaccompanied asylum seeking children's as well as those that have had previous placement or family breakdowns. The service is compiled of 5 properties, the largest capacity at one site being 16 units.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers

- Working proactively with other members of the team to handle the service caseload and administrative responsibilities

- Supporting key customers to set personalised goals in the form of a Support Plan

- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals

- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'

- Proactively manage risk and safety both in and outside of their physical living environment

- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation

- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community

- Involving customers in the design, development and delivery of the service

- Empowering customers to ensure they receive the service and benefits they are entitled to

- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively

- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols

- Adhering to all other Look Ahead's policies and procedures

- Engaging in learning and development activity to increase knowledge and skills

- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate

- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

- Approachable and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

- Has a practical and logical mind and is naturally well organised

- Flexible

- Open to feedback and self development

- Thrives on change and enjoys dynamic diverse environments

- Is confident with high levels of self-esteem

- Is respectful, articulate and sensitive in style of communication

- Is essentially customer-focused

- Is motivated towards excellence and improvement of personal performance with a can do attitude

- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with young people

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Recruiting for a Support Worker to join our Mental Health service in Redbridge!

GBP 21,944 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Carolyn House provides support for adults with high level mental health needs for up to two years. Eight individuals are supported in an accommodation-based service that consists of eight self-contained studio flats with additional communal facilities. The Service operates 24/7, Monday to Sunday including sleep ins. Also 3 months outreach support is also provided to customers following move-on, supporting them to transition to more independent living. The aim is to support customers on the journey to recovery whilst empowering customers to manage their current tenancies and to work towards preparation for more independent living accommodation through person centred support.

Key Responsibilities:

- Build supportive, trusting relationships with customers and creating a positive atmosphere.
- Undertake key-working responsibilities for a caseload assigned by the Contract Manager.
- Provide customer medication support and ensuring that medication procedures are followed.
- Conduct regular key work sessions that are innovative and engaging in order to achieve Support Plan goals.
- Ensure ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'.
- Provide support with daily living activities, as well as practical assistance to support customers to independent living e.g. budgeting, cooking, community activities.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive customer records to professional standards
- Encourage and enable customers to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Recruiting for a Part Time Specialist Support Worker to join our Mental Health Service in Lambeth!

£18,000 per annum, 32 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

The Look Ahead Integrated Fulfilment Team delivers resources to work within Community Mental Health Teams to provide information, social inclusion and vocational opportunities to support people's recovery. We also support people experiencing difficulties with medication concordance and non-clinical needs. Support is developed around re-enablement towards self-advocacy, self-management and empowerment, incorporating principles and practices of recovery, co-production and peer support.

Job Overview:

- Support people who are struggling with medication concordance between the hours of 9am to 9pm 7 days a week
- Support people who are stepping down to more independence. This could be from registered to lower support accommodation; people returning to their homes after prolonged hospital admission
- Support to identify barriers to medication concordance
- Support to identify and achieve goals which may be towards medication self-management
- provide administration and supervision support
- to increase the level of contact with people in their homes whose main requirement of support is connected to their medication
- to feedback to clinical team and other support providers progress with medication and other support needs and to quickly alert clinicians to any concerns
- to connect individuals, as appropriate, with other opportunities of social inclusion and support as part of the Living Well Network
- to develop links to community medication peer support
- to support the development of a more collaborative discussion with customers on how they are supported to receive medication
- Candidates must demonstrate an understanding of the challenges facing people with mental health needs

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making;
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

Skills, Knowledge and Experience:

Desirable:

- NVQ Level 2/3 or equivalent with some previous relevant sector work experience

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Assistant Support Worker (x4) &Support Worker (x3)

Full time 37.5 per week (Shift work includes weekends)

Brent
Contract Type: 3x Permanent & 1 FTC (6 months), 3x Permanent 

Closing Date: Midnight 6th February 2020
Interviews:  TBC

Do you want to end homelessness and make a positive difference to people’s lives? Are you highly motivated and looking for a challenge? Do you want to use your excellent people skills to support people to move away from homelessness? The join us as a Support Worker or Assistant Support Worker.

Thames Reach are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in delivery of our services.

Our Brent Reach floating support service is supporting people to sustain their accommodation and achieve their aspirations. Brent Reach are recruiting to fill a variety of posts within this team, we are looking for applications from people new to the homelessness sector and experienced case workers.

The Support Worker role would suit:

• People interested in working with people with rough sleeping histories or at risk of homelessness sustaining their tenancies.
• People with experience of face to face or customer service work.
• An understanding of how to support people to manage and sustain tenancies and engage positively with their local community.
• People with experience of supporting and motivating people to engage with health services, employment, training and education.
• People who are able to establish and maintain positive and effective working relationship with other agencies such as referral agencies, health services, benefit services and registered social landlords.
• People who have a good understanding of how to work as team, and share their knowledge and good practice with their colleagues, students and volunteers
• Those with strong administration experience who would like to work to support a key front line homelessness service.

We welcome applications from people with a British Sign Language qualification

The Assistant Support Worker role would suit:

• People interested in working with people with rough sleeping histories or at risk of homelessness sustaining their tenancies.
• People with experience of face to face or customer service work.
• An understanding of how to support people to manage and sustain tenancies and engage positively with their local community.
• People with experience of supporting and motivating people to engage with health services, employment, training and education.
•  People who are able to establish and maintain positive and effective working relationship with other agencies such as referral agencies, health services, benefit services and registered social landlords.
• Those with strong administration experience who would like to work to support a key front line homelessness service.

You will play a key role in the development of our services and your work will contribute to influencing the future of service provision across the UK. 

Successful candidates will demonstrate:

• The ability to provide a flexible and responsive service to people with rough sleeper histories.
• Excellent communication, organisation and creative problem solving skills.
• Commitment to working within the homelessness sector to support people to lead fulfilling lives.
• Creating and working through action plans and be strongly outcome focuses.
• The ability to follow instructions, manage and mitigate risk.
• The ability to use IT systems to communicate and record your work.
• Strong time management skills.
• Be confident in working autonomously as well as within a team, the role with involve office work and in the community.

As well as a great working environment we also offer:

• 6.5% employer & 1.5% employee pension contribution.
• Development opportunities.
• 29 days annual leave plus bank holidays.
• Reimbursement of the cost of annual eye test
• Season ticket/cycle loan
• Flexible Working
• EAP services

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply please visit our website and complete the application form. 

Full time 37.5 per week (Shift work includes weekends)
Fixed Term Contract (12 months)

Closing Date: Midnight 10th February 2020
Interviews:  TBC

We are currently recruiting an assistant support worker in our East Surrey Outreach team. This is an exciting opportunity to join this service, supporting both new and more complex rough sleepers to move away from the streets and access and sustain accommodation and support.  The team work across 4 councils in the region – Epsom and Ewell, The Mole Valley, Reigate and Banstead and Tandridge – and work closely with housing departments in each council to ensure there is a prompt and effective response to rough sleeping.

As Assistant Support Worker you will:

• Provide a response to referrals we receive across the 4 councils
• Facilitate drop-in sessions at local services working with homeless people
• Support our clients with practical tasks that will enable them to move off of the streets or sustain accommodation
• Directly support clients, identifying activities that will assist in their journey towards recovery and away from life on the streets
• Maintain and support links with community programmes and resources
• Ensure that all work is recorded and monitored

And have:

• A commitment to providing a high standard of service
• Excellent communication and organisational skills
• Honesty, reliability and a mature and thoughtful approach to equal opportunities and diversity in service provision
• The ability to learn and an enthusiasm for training and acquiring new skills
• A responsive and flexible approach to the needs of the team and clients

As this service covers a wide area we would require applications from people with a driving license and access to their own transport.

With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills. You will receive regular support from experienced staff who will both guide your work and encourage and facilitate your personal development.

As well as a great working environment we can also offer:

• Support and training to develop your skills.
• Learning & Development opportunities including (Tuition Aid & Management Training)
• 6.5% employer & 1.5% employee contributory pension
• Flexible working
• 29 days annual leave

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply, please visit our website.

Supporting vulnerable single adults who have been homeless and who have support needs. The service provides individuals with accommodation and floating support service to ensure that they settle into the service and, sustain their licence. A Support Coordinator will be assigned to the individual who will then provide them with the support they need according to their assessment of needs, their risk assessment and their care/support plan. Working with them to self develop and progress, reaching the targets they have set so that they can move on to being fully independent in the community.

Specifications

You must:

• Have knowledge or experience of social care practices and regulations
• Have knowledge and experience in supporting people in the community
• Be confident in lone working, whilst using head office as a base.
• Have excellent communication skills and be able to converse with service users in an appropriate manner.
• Have confidence in communicating with other community services, and or local authority departments who may be supporting the service user.
• Having a empathetic and understanding nature is vital
• An excellent understanding of equality and diversity guidelines
• Understand the importance of confidentiality and be able to apply this to your role
• Able to follow good working practices and procedures.
• Have knowledge and understanding of writing care plans and risk assessments
• Be proficient in recording and reporting, keeping records, updating information on the current systems.
• Be knowledgeable in using IT systems including word and outlook and be willing to learn how to use other recording and monitoring systems used to ensure the efficiency of the company.

Desirable but not essential: level 2 in Health and Social Care

Job Summary

Are you looking for an exciting new career opportunity that’ll keep you on toes?

· Do you have amazing communication skills?

· Do you have experience in the social care sector?

· Do you thrive under pressure?

· Do you have a good judgement of character?

· Are you self motivated even when working alone?

If successful you will be joining the Floating Support Team who work with vulnerable adults with an array of complex support needs such as mental health, substance and alcohol misuse and homelessness.

Full- time and Part time positions available in a fast-growing organisation available for an immediate start with a competitive salary based on experience. 

Recruiting a Support Worker to join our Young People's service in Tower Hamlets!

£21,944 per annum, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

This role requires working 40 hours per week on a rota basis, including evenings and weekends.

Campbell Road Young Peoples service provides support and housing to 55 young people that are either leaving care or affected by youth homelessness. As a Support Worker you will manage a caseload of approximately 7-10 young people to deliver positive outcomes and support them to reach independence, keep safe and maintain their tenancy's. Aside from Support Workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising and monitoring repairs and health and safety.

The issues that affect young people in the service are complex for example many are affected by;

- Domestic & Sexual Abuse
- Offending
- Leaving Care
- Gang Affiliation
- Mental and Emotional Health Needs
- Substance Use
- Teenage Parenting
- Risk Taking Behaviour

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Passionate and customer focused to improve outcomes for young people from a range of backgrounds using creative strategies to achieve results
- Highly competent in advocating for young people, working with other professionals to get the best outcomes
- Approachable and open behaviour
- Prefers working as part of a group or team
- Adept in providing support with daily living activities such as budgeting, cooking, or attending appointments in the community
- Committed to supporting young people to maintain a healthy living environment, and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised to be able to meet deadlines and targets
- Confident to assess and manage risks associated with our customers, with an attitude of positive risk taking
- Flexible with a "can do" attitude
- Open to feedback and self development to achieve in your career
- Thrives on change and enjoys dynamic diverse environments and excited to take on new challenges, including managing and developing various projects across the service
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

For more information or to apply please visit our website.

SUPPORT WORKER, TRANSITIONS SOUTH, NOTTINGHAM, PERMANENT, FRWK03 £16,296 - £17,811, 37 HPW

Framework is excited to be offering supported accommodation in the county of Nottinghamshire for young people aged 16-21yrs, who are homeless or vulnerably housed. 

We aim to move young people to independent living after a short stay at these services by supporting them to make positive choices and inspiring them to be the best that they can be.

We are looking for candidates who can communicate with people in a friendly and welcoming manner. You will need to be reliable and enthusiastic with an expectation you will be dealing with people in a busy, often challenging service environment. 

Taking a lead from support planners, support workers will help deliver personal support plans by supporting young people to complete daily tasks and learn new life skills on their journey towards independence. 

Experience of working in housing and homelessness or similar supportive environments is desirable for the support worker role

As these roles will include work across a dispersed setting in Rushcliffe, Broxtowe and Gedling it is highly desirable that you are able to drive and have a car available for work purposes, with business insurance.  Mileage allowance is available.

The aim of these roles is:

1. To ensure that service users and the building are safe and secure through regular checks and monitoring

2. To build the skills, confidence and aspirations of service users through empowerment and positive contact with them. 

3. To enable people to move on and resettle from the service in a timely and appropriate way.

4. To contribute to the aims of the service

5. To work in partnership with other agencies to maximise service delivery

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE.

Recruiting for a Support Workers to join our Homelessness Service in Westminster.

£21,944 per annum, working 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Edward Alsop Court (EAC) is a psychologically informed (PIE) service for homeless men with a range of support needs who require on-site support to stabilise, and engage with treatment services before moving. This includes health, mobility, alcohol dependency, mental health and care needs. The PIE model at EAC promotes a reflective approach to support and staff training to understand the psychology behind people's behaviours. Specialist support is provided around re-offending behaviour, mental health issues, and substance misuse. Edward Alsop Court implements and promotes supporting customers out of homelessness, particularly those with complex trauma or a diagnosis of personality disorder.

The service sits in the heart of Westminster. Westminster is a high profile borough, with extensive network partners in ending homelessness and understanding of the needs of entrenched rough sleepers. Westminster offers extensive training opportunities and the service provides good work experience for psychology or social worker graduates. Edward Alsop Court Hostel works in partnerships with Westminster Council, The Passage, The Connection at St.Martin's, St.Mungo's, Turning Point, CGL, SLAM and other specialised services. The team works closely with each resident to secure appropriate longer term accommodation from the beginning of their stay.

Job Overview:

The post holder will work at Edward Alsop Court Hostel a support accommodation service for men with complex needs supporting men with complex substance use, mental and physical health and offending behaviours, and those who are nearing their end of life. The project offers 24 hour high support providing 79 bed spaces. Support is delivered by a team of Support Workers, Specialist Support Workers and Night Support Workers.

Key Responsibilities

- Undertake key-working responsibilities for a service-user caseload assigned by the Team Leader/Manager
- Empowering and providing holistic support to service-users with high complex needs, specifically; single homeless people with mental health and substance misuse problems, dual diagnosis and forensic histories
- Building working relationships with local authorities, health trusts the local community and local police to support our service-users
- To induct new clients in line with the service policy
- To complete onward referrals to identified move-on and support clients to prepare effectively for move on
- To support and encourage clients to undertake housekeeping and client duties as necessary in order to maintain a clean and safe physical environment
- Reporting safeguarding issues efficiently using Look Ahead protocol policies and procedures
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that service-users enjoy a high quality of accommodation
- Advising service-users on benefits and financial difficulties
- Conducting face to face interviews and assessments to assess service-users suitability for the service
- Supporting service-users to set personalised goals in the form of a support plan
- Ensuring ongoing assessment and management of risk assessments with service-users
- Involving service-users in the development, design and delivery of the service
- Maintaining service-users rent accounts, and ensuring their rent accounts are managed and kept up to date
- Conducting Health & Safety checks
- Assisting the team in meeting occupancy targets by proactively preparing properties to be re-let
- To ensure that rental income is maximised by filling voids promptly and in line with the service's policy
- To liaise with Housing Benefit and the Department of Work and Pensions to ensure that clients and the Hostel receive all monies due to them
- To maintain a high standard of record keeping and keep all financial and administrative systems up-to-date and in line with policy
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Adhere to Look Ahead's Policies and Procedures

For more information or to apply please visit our website.

Support Worker (Female*)

£28,475 per annum. Permanent, Full-time, 40 hours a week. Westminster, London

Whatever their story, we aim for the same ending; self-esteem, employment and independent living. We do this by providing shelter, education opportunities, spiritual space and events in a welcoming and secure environment.

Key tasks: Providing a high quality, person centred support service to residents with a range of medium to high needs. Assisting in the provision of safe and secure accommodation. Working collaboratively, at all times, in a professional, responsible and diligent manner. To provide tenancy management. Ensuring data is managed and handled appropriately.

Must have: 1 year minimum paid experience of working with vulnerable people in a Support Worker role or equivalent. Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting. Working experience of supporting clients with Mental Health and/or Complex Needs. Knowledge of the Supporting People Quality Assessment Framework (QAF). NVQ Qualification Level 3 minimum in Health and Social Care or equivalent.

Skills and abilities: Ability to motivate those with complex needs to engage with meaningful activities. Ability to effectively risk assess within a dynamic, fast-paced environment. Good IT skills, possessing the ability to work with the full Microsoft Package and quickly learn internal systems. Able to work on own initiative and as a part of a team, and to lead a team to achieve positive outcomes. Passion for working with vulnerable women and providing outstanding service.

To apply, please submit an application form which is available to download from our website CVs will not be accepted.

Application Deadline: 29/01/2020 by 5pm

SUPPORT WORKER, ELIZABETH HOUSE, NOTTINGHAM, PERMANENT, 37 HPW, FRWK03 £16,296 - 17,811

Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. We empower people to achieve financial stability, social inclusion and independence.

Elizabeth House is a well-established service based in Daybrook providing accommodation and support for homeless people from the Broxtowe, Gedling and Rushcliffe areas often with a range of complex support needs. We are looking for reliable, enthusiastic and self-motivated candidates who can demonstrate an understanding of the issues facing those affected by homelessness and who want to work in a fast-paced environment. Excellent communication skills, resilience and a positive approach are essential.

Please note Support Workers are required to work early and late shifts including some weekend working.

The main functions of the role are:

• To build the skills and confidence of service users to empower them in maximising their independence

• To support service users to engage with the move on process and address any barriers to moving on

• Motivate and work creatively with service users to engage with their individual support plan

• To deliver a service which maintains a safe environment

• To contribute to the achievement of contractual service obligations

• To work in partnership with other agencies to maximise service delivery

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE.