Recruiting a Support Worker (6 month FTC) to join our Young Peoples Service in Barking and Dagenham!

GBP 22,360 per annum, 40 hours per week, 6 month FTC plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Summerfield House is a 24 hour Supported Accommodation based service that houses and supports 24 mothers, under single occupancy, between the ages of 16 and 25 who are pregnant or have children, and have multiple/complex support needs based on their current or past experiences including, but not limited to, MH, DV, Housing Management, Arrears/Financial Management, Daily Living Skills, Parenting and access to community based external services. The service consists of a mixture of 10 one bedroom, 12 two bedroom, and 2 three bedroom self contained flats. Referrals are received, assessed and accepted, based on a set out criteria, through our Local Authority LBBD Housing Options Services, Leaving Care (Learn 2 Live) and Children's Services.
The aim of the service is to support our young mothers to be able to provide a stable and supportive home environment for them and their family. This includes skills to budget effectively, to manage risks they encounter, and to sustain a tenancy independently. This is achieved through personalised support planning, and strong partnership working with external agencies, including Children's Social Services.
We aim to empower our young parents with the skills to have choice and control over their own lives. This may be through: access to ETE; family planning (and sexual health) education; confidence building activities; and parenting programmes.
Look Ahead is also the landlord and as such we are responsible for Housing Management.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting all customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions for all key customers that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Bank Support Workers where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Recruiting for s Specialist Support Workers to join our Young Peoples Service in Tower Hamlets!

GBP 22,928 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Campbell Road Young Peoples Service provides support to over 55 young people in Tower Hamlets with accommodation across 6 sites, dependent on the support needs of the individual. They may have a number of challenging and complex needs including Substance Misuse, Mental Health, Domestic Abuse, Gang Affiliation, Female Genital Mutilation, Sexual Exploitation and Learning Disabilities. The service works alongside Statutory Agencies to provide a holistic support package for our customers.

Job Overview:

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. You will hold a caseload of 5-6 customers in crisis with a view to stabilising their situations. Support Workers will then help customers to maximise their skills and choices and work towards independent living. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
We are looking for a candidate that is resilient and able to confidently mange a complex caseload. In addition they would provide support and training to the team and management support to the Contract Manager and Team leader to ensure a smooth running of the service.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Recruiting a Night Support Worker to join our Young Peoples Service in Ealing!

GBP 22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Minster House is a specialist semi-independent living (SIL) service for young people in and leaving care aged 16-21 providing a high level of support to young people with a variety of complex needs. The service supports six young people who can be referred from any local authority. The service is staffed 24/7 by a team of Support Workers and Night Support Workers.

Job Overview:

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Ensuring the safety of the service including carrying out night patrols
- Reporting to the police and Local Authorities if there are any missing people
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Are you…

• Passionate about doing a job that makes a difference?
• Wanting to support others during a time of crisis?
• Experienced in working with vulnerable people?
• Motivated by working creatively within a dynamic and energetic team?

We are looking for a fantastic Support Worker to join our team at the Marylebone Project to provide trauma-informed support for women in the next stage of their journey. The successful candidate will be someone who is passionate and experienced in shaping and delivering great support for vulnerable people, and able to work in a dynamic, positive and creative way to achieve the best outcomes for those they serve.  Ideally, we are looking for someone with experience of working within a Psychologically Informed Environment.

*Positions are exempt under the Equality Act 2010, Schedule 9, Part 1.

For more information, please see the Job Description and our website. 

Creative Support is a non-profit provider of personalised care and support services to a wide range of service user groups. Our 2 Extra Care services in Slough provide accommodation and on site care and support to older people. Working in partnership with the housing provider, Extra Care creates a safe environment where individuals can maintain high levels of independence whilst being able to receive care and support when needed.

Working as part of a team you will provide personal care, support with mediation, nutrition and wellbeing to individuals as part of a commissioned care packages. The services are supported by a senior staff team and Registered Manager. Each service has a Team leader to support the care staff and both services are supported by a Registered Manager. Our management team provides a supportive environment in which you can learn and develop. There are no requirements to travel from the service on a day to day basis, uniforms and DBS checks are provided free of charge and staff have access to a wide range of benefits.

We are looking for a motivated and warm applicant to work in a caring and positive way with older people. We can offer full or part time roles (full time, 37.5hrs) in addition to 48 hour per week contracts.

Your role will include:

• Providing respectful personal care, practical and emotional support to older people

• Supporting service users to retain their independence for as long as possible

• Collaborating with service users, families, and involved professionals to provide a consistent and coordinated service that meets the needs of service users

• Working as part of a team and alone in service user homes

• Assisting the line manager with the day-to-day running of the service

Experience of working with older people is not essential; however you must have a warm personality and a passion for improving the lives of older people.

This position offers the opportunity to work in an environment that encourages personal and professional development whilst undertaking a meaningful and rewarding role. Creative Support has obtained Investors in People Silver status and you will receive ongoing training.

Exempt from section 7 2e of the SDA

Refugee Family Support Worker (VPRS)
Location: Bath, Somerset
Contract: Permanent 
Hours: Part time - 30 hours per week 
Salary: £20,300.00 pro rata (plus an £50.00 per week on-call payment, 1 week in 4). 
Closing Date: Friday 17 July '20 (12 noon).

Working within a busy, supportive team based in Bath, we are looking for an enthusiastic and organised creative thinker with great communication skills; who can provide high quality resettlement support to refugee families under the Vulnerable Persons Resettlement Scheme (VPRS) in Bath and North East Somerset. 

You will need to be able to manage a small caseload of families; work at a multi-agency level; ensure excellent outcomes for the families and put the voice of the service user at the centre of all the work that we do.

Please see the attached job description and person specification for a full outline of the role and responsibilities. 

As an employee, you will receive an excellent benefits package which includes:

• Cash health care plan 
• Up to 27 days annual leave (depending on length of service) 
• Employer pension contribution (up to 6% of your gross salary) 
• Employee Assistance Programme
• Staff Award Scheme 
• 20% Discount at Julian House Shops and Bike Workshops 

Julian House has a supportive culture, providing regular supervision and line management alongside externally facilitated reflective practice which enables staff to look after their own health and well-being whilst giving their best in their roles. 
 
To Apply: 
 
Please apply by completing an online application form outlining why you would fit the role, via our jobs page on our Julian House website.

Closing date: 17 July '20 (12 noon). 

Interview date: interviews will be taking place week commencing 20 July '20. 

FULL TIME SUPPORT WORKER ROLES  AVAILABLE IN SUPPORTED HOUSING PROJECTS FOR HOMELESS YOUNG PEOPLE IN MANSFIELD AND SUTTON IN ASHFIELD , NOTTINGHAMSHIRE. 37 HRS P/W, £16,915 - £18,430 PER ANNUM, FRWK03.

Do you want to join an organisation that employs remarkable people to do a remarkable job?

Are you passionate about supporting young people, especially the most disadvantaged and challenging?

Do you want to work for an organisation where 98% of employees say that they are proud of the work that they do?

We are looking for enthusiastic and compassionate Support Workers who would thrive in our accommodation services, working with homeless young people and adults aged 16-21, where no two days are ever the same. You would contribute to the delivery of a comprehensive support package enabling young people to develop the skills to empower them to move on to build sustainable independent futures.

This job might be for you if:

• You are flexible and happy to work on a rota system covering evenings, weekends and day shifts.
• You are a great listener, you are empathetic and understand what challenges young people with complex needs can face.
• You are resilient. You bounce back from difficulties and can manage stressful situations in a calm and positive way.
• You thrive working as part of a diverse team and are good at communicating with others.
• You are able to understand and follow policies and procedures and have a strong awareness of professional boundaries.

Experience of working with people is desirable however it is more important that you have the right kind of personal qualities we are looking for. We provide a comprehensive training package during your probationary period and throughout your employment.

Please follow the below link for further information on our service click here.

The appointment of successful candidates will be subject to the return of a satisfactory DBS and reference documentation.

To comply with the Government’s guidelines in regards to social distancing, Framework will conduct all interviews via 'Zoom' a video conferencing app that is available to all androids, iPhone, tablets etc. Candidates will need to ensure they have access to 'Zoom' prior to interview.

We will be shortlisting on 06/07/20 and interviewing successful candidates on 15/07/20.

Due to the volume of applicants we receive, if you have not received a response from Framework within this time then unfortunately you have not been successful on this occasion.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE.

PART TIME SUPPORT WORKER ROLE (26 HRS P/W) AVAILABLE IN SUPPORTED HOUSING PROJECT FOR HOMELESS YOUNG PEOPLE IN SWADLINCOTE, DERBYSHIRE. £16,915 - £18,430 PER ANNUM, PRO ROTA (actual salary £11,886.22 - £12,950.80) FRWK03.

Do you want to join an organisation that employs remarkable people to do a remarkable job?

Are you passionate about supporting young people, especially the most disadvantaged and challenging?

Do you want to work for an organisation where 98% of employees say that they are proud of the work that they do?

We are looking for an enthusiastic and compassionate support worker who would thrive in our accommodation service, working with young people and adults aged 16-25, including children in care and care leavers, where no two days are ever the same. You would contribute to the delivery of a comprehensive support package enabling young people to develop the skills to empower them to move on to build sustainable independent futures.

This job might be for you if:

• You are flexible and happy to work on a rota system covering evenings, weekends and day shifts.
• You are a great listener, you are empathetic and understand what challenges young people with complex needs can face.
• You are resilient. You bounce back from difficulties and can manage stressful situations in a calm and positive way.
• You thrive working as part of a diverse team and are good at communicating with others.
• You are able to understand and follow policies and procedures and have a strong awareness of professional boundaries.

Experience of working with people is desirable however it is more important that you have the right kind of personal qualities we are looking for. We provide a comprehensive training package during your probationary period and throughout your employment.

Please follow the below link for further information on our service click here.

The appointment of successful candidates will be subject to the return of a satisfactory DBS and reference documentation.

To comply with the Government’s guidelines in regards to social distancing, Framework will conduct all interviews via 'Zoom' a video conferencing app that is available to all androids, iPhone, tablets etc. Candidates will need to ensure they have access to 'Zoom' prior to interview.

We will be shortlisting on 06/07/20 and interviewing successful candidates on 15/07/20.

Due to the volume of applicants we receive, if you have not received a response from Framework within this time then unfortunately you have not been successful on this occasion.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE.

Recruiting a Support Worker to join our Young People's service in Bracknell!

£20,222 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Rainforest Walk offers accommodation and housing related support to vulnerable persons aged 16-25 with medium to high support needs.

During their time with the service, staff work with customers to meet their support needs, achieve their goals and support them to move towards more independent living. Customers can receive support for up to two years, depending on their individual support needs

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to encouraging customers to maximise their skills and choices. This role manages and supports young people for up to 2 years enabling them to develop all skills needed for independent living.

Key Responsibilities:

- Build supportive, trusting relationships with tenants
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting tenants on your case load to set personalised goals in the form of Support Plans
- Conducting regular key work sessions with tenants on your case load that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing risk assessments are carried out and those risks are managed appropriately
- Providing support with tenancy sustainment including budgeting, benefits, daily living activities and emotional support. This may include practical assistance where skills are not yet developed
- Working in a multi-professional way to ensure holistic support package for tenants
- Establishing links with local statutory and voluntary organisations
- Supporting tenants to ensure they are in receipt of all the benefits they are entitled to
- Supporting tenants to manage their rent account, ensuring they have all the information needed to pay their rent
- Supporting tenants to set up utilities and pay their bills on time
- Ensuring Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction or all Bank Support Worker and agency staff
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

For more information or to apply please visit our website.

Recruiting for a Support Worker to join our Mental Health service in Slough!

GBP 19,500 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Hope Place is a new supported accommodation service located in Slough comprising 11 self contained rooms with a staff office on site. The service will accommodate and support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol misuse issues and personality disorders.
Hope Place will be opened in May and provide care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service will be covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.
The service will have a focus on enabling and utilise residents' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.

To enable vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies. To support customers developing the skills needed to move on to other appropriate accommodation with lower levels of support and greater levels of independence.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Support individuals to manage their prescribed medication
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Carry out H&S and Fire Safety checks in individual rooms as well as communal areas of the building
- Identify and report appropriately any Safeguarding concerns
- Promptly report and follow up maintenance issues
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

SUPPORT WORKER ROLES AVAILABLE IN ACCOMMODATION SERVICES IN NOTTINGHAM. VARIOUS POSTS AVAILABLE INCLUDING BOTH FULL OR PART TIME AND PERMANENT OR 3 MONTH FIXED TERM POSITIONS. £16,915 PER ANNUM, FRWK03.

Do you want to join an organisation that employs remarkable people to do a remarkable job?

Are you passionate about supporting others, especially the most disadvantaged and challenging?

Do you want to work for an organisation where 98% of employees say that they are proud of the work that they do?

We are looking for enthusiastic, compassionate Support Workers who would thrive in an accommodation service, working with adults and young people, where no two days are ever the same. You would contribute to the delivery of a comprehensive support package enabling people to develop the skills to empower them to move on to independent living and avoid becoming repeat homeless. We recognise that our staff teams have been under additional pressure over the last few months and are looking to provide an extra layer of support by recruiting additional staff.

This job might be for you if:

• You are flexible and happy to work on a rota system covering evenings, weekends and day shifts.
• You are a great listener, you are empathetic and understand what challenges people with complex needs can face.
• You are resilient. You bounce back from difficulties and can manage stressful situations in a calm and positive way.
• You thrive working as part of a diverse team and are good at communicating with others.
• You are able to understand and follow policies and procedures and have a strong awareness of professional boundaries.

For all posts experience of working with people is desirable however it is more important that you have the right kind of personal qualities we are looking for. We provide a comprehensive training package during your probationary period and throughout your employment.

We are looking for successful candidates to work in various accommodation services across Nottingham City, with various hours available, starting as soon as is reasonably possible.

Please follow the below link for further information on our services click here.

You may be interested in either permanent or temporary, full or part time posts; please be clear on your application in the supporting statement section if you have a preference. If your application is successful this will also be discussed at interview.

The appointment of successful candidates will be subject to the return of a satisfactory DBS and reference documentation.

To comply with the Government’s guidelines in regards to social distancing, Framework will conduct all interviews via 'Zoom' a video conferencing app that is available to all androids, iPhone, tablets etc. Candidates will need to ensure they have access to 'Zoom' prior to interview.

We will be shortlisting on 06/07/20 and interviewing successful candidates on 14/07/20 and 15/07/20.

Due to the volume of applicants we receive, if you have not received a response from Framework within this time then unfortunately you have not been successful on this occasion.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE.

Recruiting for a Support Worker to join our service in Kent!

GBP 20,000 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week. This role is a 12 month Fixed Term Contract based in Maidstone and Tonbridge.

Job Overview:

The Young People's Support Worker will work within Look Ahead's flexible supported accommodation and floating support for Children in Care, Care Leavers and Homeless 16/17-year olds. The role manages the initial period from when a child or young person is first referred to ensuring a smooth arrival and transition to planning their exit from the service including identifying suitable long-term accommodation and managing their expectations.

This hybrid role will also work across the West Kent area flexibly providing floating support for those young people living in their own accommodation and ensure that they are enabled to develop their resilience and independence.

Key Accountabilities:

- Building open and supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers (where relevant) to ensure they receive the service and benefits they are entitled to
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Engage positively in reflective practice sessions with colleagues
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Person Specificiation:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- To have a passion to support young people to achieve their aspirations
- To work as part of a dynamic team
- Are solution focused
- To work flexibly on a seven day rolling rota, which includes earlies and lates
- Work across both Maidstone & Tonbridge

Desirable:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
- Experience working in vulnerable young people
- Full Driving Licence and access to use of vehicle

Are you…

• Passionate about doing a job that makes a difference?
• Wanting to support others during a time of crisis?
• Committed to working with vulnerable people?
• Motivated by working creatively within a dynamic and energetic team?

We are looking for a fantastic Duty Worker to join our team at the Marylebone Project to  provide trauma-informed support for women in the next stage of their journey. The successful candidate will be someone who is passionate and experienced in shaping and delivering great support for vulnerable people, and able to work in a dynamic, positive and creative way to achieve the best outcomes for those they serve.  This is a perfect first-stage role for anyone wanting to work in a role that really makes a difference.

*Positions are exempt under the Equality Act 2010, Schedule 9, Part 1.

For more information, please see the Job Description and our website.