Title: Finance and Operations Manager
Location: Primarily remote for the first year, then based in London
Reports to: Executive Director
Salary: GBP £36,000 - £46,000
Applications Close: 2 April 2021; applications will be reviewed on a rolling basis
Start date: position is available immediately
Summary:
We are seeking a full-time London-based Manager to work alongside the Founder and Executive Director to provide a comprehensive finance driven operations system. The role will include organizational operations, human resources, financial due diligence, donor reporting, budget management, audit management and resources allocation. The appointed manager will need to have good overall financial skills including knowledge of building of a finance system thus enabling the operations of the organization to function effectively.
About All Survivors Project:
All Survivors Project (ASP) is an independent, international organisation that conducts research and advocacy and facilitates inter-disciplinary dialogue and learning to improve global responses for every victim/survivor of sexual violence including men and boys in situations of armed conflict and forced displacement. Through our work with governmental and non-governmental stakeholders and with male survivors of sexual violence, we seek to ensure that conflict-related sexual violence is prevented and that the rights of all victims/survivors, including men and boys, are fulfilled, and the dignity of all survivors is respected and protected. All Survivors Project has a team of full-time and part-time staff members in the UK and Europe.
About the position:
Reporting to the Executive Director, the Finance and Operations Manager will support a growing organization to plan for its future and meet its current commitments. The post holder will ensure adherence to financial policies and procedures including donor regulations and guidelines, and governmental compliance.
The Finance and Operations Manager will be the focal point for overall financial management and planning, including budgeting, donor proposal development, cash flow management, donor reporting, audits and internal capacity building. The Finance and Operations Manager will need to develop and build systems in the overall financial management of the organization. Whilst the Finance and Operations Manager will be the sole finance person to begin with, it is envisaged that a bookkeeper will be appointed to support the inputting requirements once systems are properly established.
The Finance and Operations Manager will also be the focal point for overall operations management, including legal compliance, managing and updating organizational policies, supporting ASP on human resources, internal communications, and documenting institutional memory. The role will also provide support to a growing team for daily operations.
Core Responsibilities:
The post holder will be expected to comply with all ASP policies and procedures. ASP has clear commitments to safeguarding all those it is in contact with, directly or indirectly, and the postholder will be required to work within ASP’s Safeguarding Policy and Code of Conduct. Pre-employment recruitment checks will reflect these safeguarding commitments.
The client requests no contact from agencies or media sales.
You will be an experienced grantmaker willing and able to be very hands on, as is necessary in a small organisation, alongside operating strategically working with the talented leadership team. You will be used to balancing the big picture and collegiate leadership with operational involvement and detail, and be committed to ensuring the grants and impact team works collaboratively across the charity.
Responsible to
Chief Executive
Direct Reports
Immediately responsible for the interim Grants Manager (and Grants and Partnerships Officer when she returns from maternity leave in autumn 2021). In due course the department and responsibilities may grow in line with organisational growth and priorities.
Working Hours and Contract
This is a permanent role. Depending on experience, we will consider flexible arrangements including part time, flexible hours, and some home working beyond the current pandemic arrangements.
Salary
c. £55,000 pa (depending on experience)
Location
Central London, home working currently (February 2021)
RESPONSIBILITIES
Grants and Impact
- Oversee all of the Foundation’s grant-making programmes and policies.
- Develop and refine our new grants assessment and decision processes.
- Design and deliver new funding and organisation support programmes, responding to research and insight and the changing context.
- Commission, monitor and share relevant research to support our grants and impact activities, in consultation with colleagues.
- Develop a suite of non-funding offerings for grantees and the sight loss sector, ensuring that the Vision Foundation becomes an exemplar “Funder Plus” Foundation – offering capacity building, shared learning, convening, and a shared platform for the voices of grantees and their beneficiaries.
- Ensure grants and impact data is properly recorded and analysed to grow our organisational knowledge and expertise and ensure we continually improve our own impact.
- Design, develop and deliver appropriate impact monitoring and evaluation processes.
- Ensure that our learnings through grants evaluation are captured, distilled, and shared to drive our own activities and promote best practice across the sector.
- Continuously analyse risks, potential, changes in environment and voluntary sector politics; and use to inform plans.
- Lead on shaping our policy and influencing, advocacy and campaigns contribution based on research and insight, working closely with the CEO and Head of Communications.
- Explore strategic partnerships and co-funding and regranting opportunities with other funders/sight loss organisations.
Leadership and management
- Work closely and collegiately as a member of the Executive Leadership Team leading and setting the strategic direction for the charity.
- Work in partnership with other members of the Executive Leadership Team to embed a high performing, motivated, collaborative, creative and dynamic culture within Vision Foundation – and seek opportunities to celebrate success.
- Provide management, leadership and support to the Grants Manager (and Grants and Partnerships Officer when she returns from maternity leave), and 5 develop and manage new roles as appropriate, including internships and voluntary placements as the organisation grows.
- Establish, with senior colleagues across the Foundation, appropriate and proportionate performance targets demonstrating commitment to continuous improvement and innovation.
- Provide comprehensive monthly performance reports to the Chief Executive and Executive Leadership Team.
Cross-team working
- Work with the Director of Development to develop income generating products and propositions to take out to fundraising audiences.
- Support income generation at the Foundation by helping to cultivate new donors and steward existing donors; including attending and presenting at funder meetings, sourcing case studies, delivering and translating impact data into everyday language fit for a fundraising audience.
- Work in collaboration with the Director of Development and the Head of Communications to design and deliver impact reporting for our funders and the wider sector.
- Work closely with senior fundraising and communications leads to support activities in both these departments in service of growth and greater impact.
- With the Head of Communications, manage and empower our network of blind and partially sighted advisors.
- Work with the Director of Finance and Resources to ensure grants and impact financial commitments and deployments are tracked, reported and reconciled.
Relationship management
- Ensure positive and productive relationship management with grantees and former member charities and sector colleagues.
- Create strong links and networks with other funders and voluntary, community and public sector bodies, seeking opportunities for partnerships to realise broader benefits through collaboration.
- Represent the Foundation at external events and forums, building the Foundation’s profile.
- Work with the Association of Charitable Foundations and London Funders and others to ensure that we are visible and adhering to and leading best practice.
Governance
- Attend Board and Committee meetings as required and contribute comprehensive quarterly performance reports to the Trustee Board.
- Ensure that the Trustee Board and any other senior volunteers and advisors are effectively served by the Executive Team, and that their expertise is used to support our development and delivery.
- Develop and support the Grants and Impact Advisory Committee to ensure it is efficient and effective and adds value to the grants and impact operation, including preparation of Committee meeting papers.
- Ensure positive and productive relationship management with Grants and Impact Advisory Committee members.
- Oversee programme expenditure to ensure compliance and accordance with budgets.
- Ensure our grants processes incorporate appropriate due diligence and scrutiny to ensure we are a responsible grantmaker.
- Support the wider ambitions of the Vision Foundation to become an inclusive and empowering employer, including the development of voluntary and paid employment placements across the business including our retail arm.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as the Vision Foundation develops. The post holder may be required to undertake other duties as may be reasonably required from time to time.
PERSON SPECIFICATION
Experience
- Extensive experience of grant-making or a comparable environment at a senior level, with a strong understanding of wider funding mechanisms in the charity sector (essential)
- Understanding and (ideally) experience of shaping and delivering capacitybuilding support to charities (essential)
- Experience of commissioning and overseeing research, and using the results to inform decision-making (essential)
- Experience of policy, advocacy or campaign work (desirable)
- Experience and understanding of the financial and capacity challenges facing London’s voluntary and community sector, and of large and small organisations and community groups working for social change (essential)
- Knowledge of the sight loss sector in London (desirable)
- Experience of negotiating and securing funding towards major projects and/or contracts or funding agreements (desirable)
- Ability to manage high volumes of varied work and operate to tight deadlines (essential)
- Experience of leadership within an organisation which is seeking to build transformational growth; including responsibilities as part of a Senior Leadership Team and reporting at Board level (essential)
- Experience of leading and line managing others to develop and grow, and building and maintaining a high performing team culture (essential)
- Experience of building relationships, and influence, with a diverse range of internal and external stakeholders (essential)
Personal Qualities
- Intelligence, enthusiasm and resilience
- Ambitious for the organisation, able to balance creativity with practicality
- An understanding of and commitment to London’s sight loss community. An excellent communicator, able to present complex information clearly in oral and written form, and to inspire and enthuse others
- Excellent organisation and planning skills
- Ability to understand and interpret numerical information at pace, including budgets, financial reports, monitoring and evaluation data, and impact reports
- Ability to assess and balance risk and opportunity
- Comfortable with complexity and ambiguity
- Highly developed skills of diplomacy and engagement, and with a practical and accessible manner
- Emotional intelligence and excellent listening skills
- A team player, committed to working collegiately and supportively with others
- Highly committed to equal opportunities and inclusion
How to Apply
Please submit your CV and a supporting statement.
- 1st interviews: week beginning 15 March
- 2nd interviews & informal meetings with colleagues: week beginning 22 March 2021. There is also likely to be an exercise at second stage.
The Vision Foundation believes passionately that people living with sight loss should have the same opportunities as anyone else. We strive to ... Read more
Department Reservicing Programme
Section/ Branch: Programme Management Office (PMO)
Location: Westminster
Contract type: Permanent
Starting Salary: £26,000 - £28,000.00 per annum, dependent on experience
Hours of work: 37.5 hours per week
About the role:
It's supporting the team who will preserve the palace for years to come
It's working with a shared and unique purpose. And it's helping to ensure the palace is fit for the future. This is what makes working for them so different.
Our client is currently undergoing a ten-year programme of works to overhaul the palace's infrastructure - including electrical cabling, plumbing and heating - for the first time since the 1950's. A dedicated in-house Programme Management Office will oversee the delivery of this project, to ensure the building is fit for purpose for the next 50 years.
You’ll join the Commercial function within the established programme management office – a team of expert colleagues who work together to deliver the Reservicing Programme.
Working closely with the Programme Accountant and liaising with Cost Consultants, you’ll help manage controls for multiple projects that make up the Reservicing Programme.
Your support will be vital to their project managers and budget holders, as you’ll work closely with them to help keep up-to-date cost and budget information and prepare monthly expenditure reports.
You’ll review and audit the data you receive, and overseeing the cost processes. Spanning all aspects of cost performance, from purchase orders and credit checks to change control processes, you’ll help ensure the programme is within budget and on track
This will include being the main administrator of our cost management tool, as well as developing their budget holder’s ability to use all control tools effectively and efficiently.
And you’ll prepare various reports for the team, contractors and senior stakeholders. Whether preparing month end reports, forecasts or flash project statuses, you’ll aim for accuracy across all you do.
Overseeing our processes will be important, and in a role and programme that continues to evolve, you’ll gain a breadth of experience that will develop your professional career.
About you:
With some previous experience in the overseeing, creation and management of budgets, you’ll be looking to expand your skills with a new challenge.
And it is your ability to analyse data and report on variances and trends which will set you apart.
Digitally fluent, you’ll be eager and willing to learn how to use their cost management platform Aconex. This, along with exceptional attention to detail means you’ll consistently produce clear and accurate reporting.
You’ll be highly organised and able to juggle a varied workload effectively, balancing priorities to meet multiple, deadlines.
A logical problem solver with good judgement, you can be relied on to take initiative and make decisions.
With good communication skills, you’ll work collaboratively and flexibly with stakeholders and external contractors to build effective relationships, making you an asset to the team.
In all you do you’ll have a pro-active approach, eager to take on whatever challenge comes your way.
This is your opportunity to use your analytical data and organisational skills to deliver the exceptional.
Closing Date: 2 March 2021 at 23:55
Clore Social Leadership develops leaders working in the social sector so that they can transform their communities, organisations and the world around them. Through our programmes, we aim to find, connect and develop leaders with the resilience, self-awareness and capabilities to tackle the social challenges of the 21st century.
The heart of our work is the delivery of high quality, engaging leadership development programmes for leaders in the social sector. You’ll work as part of a small and growing team committed to increasing the overall leadership capacity within the UK’s civil society.
Job Purpose
We are looking for an experienced, efficient and flexible individual to assist our finance and operations activities, which provide essential support to the overall organisation. The post holder will be responsible for a variety of administrative and financial duties. He or she will be flexible and agile in dealing with new and changing priorities within our small and dynamic team.
This is an opportunity for a self-motivated and ambitious person who thrives on creating ever more efficient and effective financial and operational back office processes. The post holder will report to the Director of Operations and will be expected to work closely and collaborate with the whole team, including the Chief Executive and other senior managers.
Main responsibilities:
Assistance to the finance team (approx. 40% of time)
- Raise sundry invoices in Quickbooks and enter suppliers’ invoices, ensuring that they are properly coded, authorised and paid.
-
Keep a diary to ensure that invoices for project funding are raised on time.
-
Monitor and ensure prompt payment of invoices (within terms) and monitor amounts due to the organisation.
-
Provide support to the Finance Officer, the Director of Operations, and the Development Manager through analyses and other information from the accounting system as required.
-
Support staff with the correct expense processing and ensure that expenses are claimed in a timely manner.
-
Assist the Finance Officer with month end bank reconciliations, as well as weekly set-up of outgoing banking payments.
-
Banking admin duties – update mandates, etc.
-
Other finance duties commensurate with the role as requested by the Finance Officer, the Director of Operations, and occasionally other senior managers.
Assistance to the Director of Operations (approx. 20% of time)
-
Support the Director of Operations with staff recruitment and maintaining systems and procedures for all stages of the recruitment process, including new starter and leavers processes.
-
Update the staff handbook and policies on a regular basis.
-
Assist with the organisation of internal events, including booking meeting rooms and assisting with the logistical planning and management of meetings, away days and other events.
-
Assist with the day to day IT support for the team
-
Proactively participate in the development of improved administration systems and processes commensurate with the role as requested by the Director of Operations, and occasionally other senior managers.
Act as the Personal Assistant to the Chief Executive (approx. 40% of time)
-
Support the Chief Executive with PA duties such as diary scheduling and organising meetings email management assistance, booking travel (eventually).
-
Other administrative tasks as requested, such as expenses, timesheets, printing, etc.
Essential Experience and Skills:
-
Bookkeeping and/or financial administration experience, with exceptional attention to detail.
-
Experience in using Quickbooks or other comparable cloud-based accounting and payment systems.
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Working to tight deadlines and maintaining a high level of confidentiality at all times throughout all duties and responsibilities.
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Experience of providing administrative support to senior level management.
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Good IT skills, including intermediate Excel, G-suite products and other project management tools.
-
The ability to learn new systems and pick-up new skills quickly.
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Proactive and able to take initiative when necessary.
-
Efficient and able to organise personal workloads effectively.
-
Excellent communicator with good interpersonal skills
-
Experience of working in a small charity environment, particularly a charity running a number of restricted projects, desirable but not essential.
Person Specification:
-
Flexible: Adaptable to a fast paced changing environment
-
Focused: Able to think analytically, analyse data with a strong attention to detail
-
Creative: Proven ability to think creatively and deploy ideas innovatively
-
Courageous: Able to challenge the status quo to seek continuous improvement & innovative solutions
-
Curious: Life long learner, actively engages in personal and professional development
-
Passionate: About the power of learning and development in catalysing social change
Place and hours of work
This is a full-time role (35 hours per week) and is currently remote-based. We have no fixed office currently, but may take one in central London once Covid-19 crisis ends.
Pay and benefits
Salary for this role will be between £21,000 - £24,000 per annum, depending on experience. The position will initially be offered on a short term contract of 6 months, with the possibility of extension.
Application Process
Send covering letter and CV explaining why you are attracted to this role and how your skills and previous experience makes you a good candidate for it.
Application deadline: Sunday 28 February 2021 midnight
1st round interviews: w/c 8 March 2021
2nd round interviews: w/c 15 March 2021
We develop leaders with a social purpose so that they can transform their communities, organisations and the world around them. We help make so... Read more
The client requests no contact from agencies or media sales.
Post: Head of Membership Services
Grade: £36,487 - £39,510 (RU07 point 29 - 32 including London Weighting)
Application Deadline: 12.00noon Tuesday 2 March 2021
Role Overview
The Head of Membership Services will take the lead to develop, administer and coordinate the student engagement elements of the Union’s non-commercial areas. The post holder will produce and deliver an operating plan aligned to strategy and lead a team to deliver student activities, student voice functions including democracy and representation, academic advice, governance support and the Growhampton project.
The post holder will be line manager to the assigned membership services staff and responsible for setting and monitoring departmental objectives and multiple budgets including student group finances. They will also be responsible for providing support to the sabbatical officer team and building strong and lasting relationships with internal and external stakeholders.
They will also develop data collection and analysis systems that produce high-quality insights to ensure elected officers, senior management and trustees are equipped with detailed membership service performance information to guide the union’s measurement of its effectiveness.
The post holder will endeavour to continually develop the suite of membership services available to students, ensuring they are reflective of the demands, needs and aspirations of our diverse population of members.
Now is as an exciting a time as ever to join our organisation at senior management level. We will be embarking upon a strategic review exercise in 2021 which the Head of Membership Services will play an active role in the development and implementation of the new strategy.
The client requests no contact from agencies or media sales.
Transparency International UK are looking for a Finance and Operations Officer to join our agile Shared Services team. The role will suit an individual with excellent organisational skills, attention to detail and strong interpersonal skills as they support colleagues across a diverse number of programmes. This newly created role reflects how TI-UK have recently had to adapt to remain financially resilient. The position would provide for experience to someone wishing to progress their career in Finance.
TI-UK currently operates remotely but envisages having both remote and office working arrangements during the latter part of 2021. Our office space operates within a modern Charity Hub based near Cannon Street/ Blackfriars, City of London.
Job Title – Finance and Operations Officer
Reporting to – Director of Finance
Role – Permanent role at 80% (28hours - 4 days a week)
Salary – £26,442 to £27,780 (pro-rata £21,153.60 to £22,224) depending on experience
About us
Transparency International UK (TI-UK) is the country’s leading anti-corruption non-governmental organisation, and is part of a global coalition sharing one vision: a world in which government, business, civil society and the daily lives of people are free of corruption. Further details of our work can be found here.
Purpose of the Role
The purpose of the role is to support the Shared Services team at Transparency International UK, a UK charity. The Shared Services team provide day to day support to our UK focused teams as well as our International Teams (Defence & Security, Global Health, Global Standards). This role will provide day to day support for Finance, People Team/ HR, Technology, and general office administration.
Key Responsibilities
The Finance and Operations Officer’s responsibilities include:
Finance (approx. 60 per cent)
- Recording income and expenditure onto our Accounts System (Quickbooks)
- Ensuring supplier payments and grants to partners are correctly approved and coded on the import spreadsheet
- Managing the payments process, including setting up payments (UK and overseas) on the electronic banking system
- Ensuring that expense claims (credit cards, overseas travel etc.) are approved and recorded
- Ensuring the bank reconciliation and other monthly routines are completed on a timely basis
- Raising invoices to corporate customers and monitoring debtors
- Resolving finance queries and requests from budget holders and suppliers.
Office Operations (approx. 40 per cent):
- Be the internal liaison contact point for all office based queries and issues working with the outsourced Charity Hub to report and follow up matters
- To work with the outsourced Technology support partner regarding hardware supplies and supporting new colleagues with their remote office set-up
- To ensure that the general office space is effectively managed, including ensuring adequate supplies of print and stationery are available
- Manage the general charity internal email in-box and respond to general enquires and escalate issues as required
- To oversee day-to-day compliance with health & safety obligations and that employees are aware and trained in procedures
- To provide administration support to the People Team including supporting recruitment, new starters, induction and departure arrangements. The team utilise Iris and Small Improvements.
- To provide ad-hoc support and cover for the Senior Executive and Governance Officer.
- To help out as required with fundraising and media events, governance meetings and team social events.
Skills, knowledge and personal competencies
- Excellent IT skills, knowledge and experience using MS Office Excel, Word, Outlook and use of finance and HR systems.
- Strong administration skills and attention to detail
- Experience of supporting a customer service culture / working with global teams
- Ability to prioritise, plan and work under pressure
- Excellent written and verbal communication skills
- Able to work on own initiative
Experience & qualifications
Essential
- Proven experience in a finance support role
- Office and / or administration experience in a similar sized organisation
- Experience of Quickbooks Accounts or similar accounting system
Desirable
- AAT or similar level accounting qualification (or studying towards an accounting qualification)
What we offer
- 28 days annual leave, plus bank holidays
- Up to 5% contributory pension
- Season ticket loan
- Cycle to work Scheme
- A supportive, flexible and friendly working environment
Transparency International UK challenges corruption and fights for a fair society based on the rule of law. We work to change and strengthen th... Read more
The client requests no contact from agencies or media sales.
An exciting opportunity for an experienced Head of Service Charge and Rents to join a G15 Housing Association for a 12 month contract.
Client Details
Based in London this well established Organisation provides Housing across the Capital.
Description
The Head of Service Charge and Rents will be responsible for leading a team of Officers and the following duties
- To set and monitor Service Charge budgets across the Organisation.
- To assess and improve processes across the team.
- To lead all Rent Review periods.
- Ensure accurate Statement of Accounts for all Service Charge payers.
Profile
The Head of Service Charge and Rents will have experience managing a large team. You will have excellent knowledge of Rents and Service Charge. A qualification in accounting is not essential.
Job Offer
A salary of between £55,000 and £60,000 plus benefits.
As part of PageGroup, we’ve been helping people find their ideal public sector and not-for-profit jobs for more than two decades – so we hope we c... Read more
Managing one finance assistant, the transactional finance manager will be responsible for overseeing the whole AP, AR, Cashbook and Payroll functions.
Client Details
An independent leading health-care charity providing advice and tools to help people make better lifestyle choices.
Description
Payroll
- Act as key point of contact to external payroll provider (Moorepay);
- Ensure monthly payroll submissions to Moorepay are completed accurately and on time;
- Working closely with the HR Manager, ensure monthly payroll reports from Moorepay are
- checked for accuracy and completeness;
- Ensure payments to employees are made accurately and on time;
- Ensure that starter and leaver payroll processes are in place;
- Ensure that payroll records are maintained accurately and that appropriate controls are in
- place e.g. to ensure confidentiality of employee payroll records;
- Act as key point of contract to pension provider to ensure pension information is supplied
- correctly and auto-enrolment pension scheme processes are in place;
- Report and develop dashboard of payroll KPIs;
- Assist with the preparation of the year-end audit file and liaison with auditors relating to
- payroll;
- Act as a system administrator for the payroll system;
- Support annual pay review process as required.
Purchase Ledger
- Take full ownership of the accounts payable process including maintenance and accuracy of
- the financial records;
- Critically review the accounts payable control environment, develop and maintain appropriate controls;
- Report and develop dashboard of purchase ledger KPIs;
- Ensure monthly purchase ledger processes are completed within management accounts reporting deadlines;
- Act as first level approver for all purchase orders ensuring these are coded correctly and have appropriate supporting documentation;
- Review weekly / monthly supplier payment proposal in advance or approval by FD & CEO;
- Monitor age profile of open purchase orders to ensure these accurately represent financial commitments of the organisation;
- Act as system administrator for the purchase order / invoice approval system (SICON);
- Manage supplier reconciliations and supplier relationships;
- Manage payment of employee expenses, season ticket loans and health and well-being grant payments;
- Assist with the preparation of the year-end audit file and liaison with auditors relating to the AP ledger
Sales Ledger
- Take full ownership of the accounts receivable process including maintenance and accuracy
- of the financial records;
- Raise invoices / requests for donations as required (there are three main invoice runs per
- year- approximately 600 invoices in total);
- Ensure credit control processes are in place and that potential bad debts are escalated to the
- FD;
- Review cash allocations for accuracy and completeness;
- Lead monthly meetings with the Account Management Team to ensure (i) all invoices have
- been raised promptly and accurately (ii) delays to invoices e.g. where PO numbers are
- required, are escalated (iii) potential bad or doubtful debts are reviewed;
- Report and develop dashboard of accounts receivable KPIs;
- Assist with the preparation of the year-end audit file and liaison with auditors relating to the AR ledger
Cash Book
- Oversee and review cash book postings and reconciliation of cash books to bank statements;
- Oversee and review credit card postings and reconciliation of cash books to bank statements;
- Ensure bank mandates are up to date and comply with financial policies;
- Maintain relationships with banks.
Profile
- Part Qualified (ACCA/ CIMA)
- Experience of working in a not-for-profit and/or SME environment.
- Previous experience of managing high volumes of financial transactions.
- Ability to work autonomously.
- Ability to explain financial reports to non-finance specialists.
- Ability to liaise effectively across all levels of the organisation including directors of the
- organisation.
- Excellent communication skills.
Job Offer
This is a 12 month contract offering between £35,000 to £45,000 depending on the level of experience.
As part of PageGroup, we’ve been helping people find their ideal public sector and not-for-profit jobs for more than two decades – so we hope we c... Read more
Based within the Fundraising Team and working closely with Finance, the post holder will ensure the efficient and effective processing of income from supporters and provision of excellent donor care.
Client Details
A Childrens Charity in Central London, offering 3-6 months home working
Description
· Processing and posting all income (i.e. cheques, postal orders, cash, CAF, Charities Trust vouchers) onto the ThankQ database, ensuring that all income information is kept up to date and within timescales set
· Administer and write thank you letters and emails to supporters ensuring that all donors are given the opportunity to make their donation tax effective, where appropriate, by sending out 'Gift Aid Asks' and follow up with reminder emails when Declarations not returned, following agreed processes.
· Set up and amend Gift-Aid Declarations on the supporter database (oral and written) as necessary whilst ensuring that accurate records are kept in accordance with the gift aid procedures and the Inland Revenue's requirements in this area.
· Be responsible for receiving donations over the telephone by Credit/Debit cards - displaying excellent customer care skills at all times.
· Communicate with donors, supporters and internal people to resolve all queries in a patient and sympathetic manner, promptly and courteously whilst displaying excellent customer care skills at all times.
· All communications with supporters and donors to be accurately recorded on the ThankQ database following agreed procedures.
· Follow agreed processes for coding all income accurately including restricted income.
· Carry out donation processing and administration duties for CAF.
· Download and reconcile weekly reports from JG and VMG and prepare for importing donations accurately onto the supporter database
· Download and reconcile monthly reports from CAF, Charities Trust & Charitable Giving and prepare for importing payroll giving donations onto supporter database. All to meet month end and team timescales.
· Prepare, reconcile and import relevant files from online giving platforms (JG, VMG, Much Loved, etc) and other sources (credit card, direct debit, standing orders, cheques and cash) into ThankQ within agreed schedules.
· Add and amend details within the supporter database, follow data protection, data maintenance, PCI compliance and data collection procedures.
· Maintain the security and confidentiality of individual details as required at all times.
· Follow agreed processes for filing, storing and destroying paperwork.
· Follow the agreed process for complaint handling. Reporting any problems as and when they arise.
· Complete other Supporter Care duties as required by the Senior Fundraising & Events Coordinator
Profile
- An understanding of the charity sector and charity income streams
- Substantial experience of working with databases and experience of producing reports, statistics and analysis
- Experience of monitoring and maintaining recording systems and procedures
- Experience of using a range of IT packages including ThankQ (or Raisers Edge) & MS Office (word processing, spreadsheets and databases
Job Offer
£14-15ph & Working from Home
As part of PageGroup, we’ve been helping people find their ideal public sector and not-for-profit jobs for more than two decades – so we hope we c... Read more
The Primary purpose of the role is to ensure the correct and timely delivery of the monthly payroll as well as the day to day administration of maintaining the correct data in the payroll system and the administration of the pension schemes.
Client Details
The Organisation is a long standing hospice which was set up over 100 years ago by a religions order the hospice is linked to. This Hospice provides excellent care for its patients including end of life care.
Description
The responsibilities of the Payroll Manager include but are not limited to:
- Manage the entire payroll function for a work force of approximately 300 people
- Calculating, recording and monitoring Statutory Sick Pay and Statutory Maternity Pay, Statutory Paternity Pay and other relevant statutory or occupational allowances
- Being the main point of contact for all payroll related queries
- Liaising and managing the relationship with the payroll bureau
- Checking salary slips and envelope distribution to employees
Profile
The Successful Payroll Manager must have a proven track record working in an all round payroll position and a thorough understanding of 'Agenda for Change' or they will not be considered.
The applicant must also have excellent customer service skills and be confident enough to deal with a variety of people including experts in their fields such as Doctors and Nurses. If the applicant is studying or has completed their CIPP qualification it will be advantageous.
Job Offer
On offer for the Payroll Manager is a Salary of up to £33,000 with room for growth depending on experience as well as a competitive benefits package including 27 days annual leave, flexible working, 'The Work Perk' and more.
*Additional note* If a candidate is moving from an NHS body this organisation will continue your current NHS pension plan.
As part of PageGroup, we’ve been helping people find their ideal public sector and not-for-profit jobs for more than two decades – so we hope we c... Read more
An exciting role in a well known Housing Association for a Credit Controller
Client Details
This organisation based in London provides affordable housing across the Country.
Description
The Credit Controller will be responsible for the following duties
- Carry out end to end sales ledger procedures
- Calculating monthly adjustments for the management accounts
- Dispatch invoices to customers
- Communicate with customers and budget holders to resolve any queries
Profile
The succesful Credit Controller will ideally have worked in a housing association and have experience in dealing with tenants. Credit Control experience in another sector is also desirable.
Job Offer
A rate of between £12 and £14 pounds per hour plus the opportunity of a longer term position. This role is remote working during the pandemic.
As part of PageGroup, we’ve been helping people find their ideal public sector and not-for-profit jobs for more than two decades – so we hope we c... Read more
A varied role for an experienced Housing Income Officer
Client Details
A well known Housing Association based in London is looking for an experienced Income Officer.
Description
The Income Officer will be responsible for the following duties
- Daily posting of payments to the Finance System.
- Liaising with tenants and leaseholders to discuss payments and agree payment plans.
- Work with the rest of the team to minimise the amount of items in the suspense account
- Manage the entire direct debit process including setting up payments and ensuring they are compliant with group policies.
Profile
The successful Income Officer will have exposure to working in a busy Housing Association and liaising with a range of Tenants.
Job Offer
A rate between £12 and £14 per hour plus opportunity of a longer term role. The role will be home working for the foreseeable future.
As part of PageGroup, we’ve been helping people find their ideal public sector and not-for-profit jobs for more than two decades – so we hope we c... Read more
BACKGROUND
Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.
The International Rescue Committee UK is part of the IRC global network, which has its headquarters in New York and London. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC-UK
Our European headquarters, IRC-UK, were established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve. Since its establishment IRC-UK has grown rapidly and is now acknowledged for its high quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender based violence. IRC-UK comprises approximately 120 staff.
The IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
External Relations
The External Relations (ER) department is a vital team at the IRC, responsible for how the world perceives and interacts with this indispensable organization. Its goal is to increase public understanding of the organization and raise the essential funds to improve outcomes for our clients, while growing and protecting our global brand. The hardworking people that make up this department are committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve.
The Financial Planning & Analysis (FP&A) Analyst role is part of the Business Operations and Analytics team within and supporting ER. This team is the backbone of the department and provides quality assurance and financial planning, analytics and operations support for all of ER.
If you like a challenge and are strategic-minded and creative, join our team!
The Purpose of the Role
The FP&A Analyst will report to the Director of Financial Planning and Management and will be assigned to a set of sub-departments including Communications and Advocacy.The FP&A Analyst will also be part of an extended FP&A organization with Finance and other IRC functions.
The FP&A Analyst has a proven understanding of budget development and management; and is a strategic finance partner, with an ability to tell a story through numbers. Process management is an integral part of this role, and you will confidently manage the financial planning process for sub-departments, while ensuring key partner consensus, including ER and Finance leadership.
Key Responsibilities:
- Work closely with the Director, ER team and Finance in developing annual budgets and forecasts;
- Provide expertise and leadership on assigned process or content areas, for example, advocacy and communications;
- Collaborate closely with ER leadership and manage partner consensus;
- Analyze the monthly actual reports for assigned departments and work with the departments to identify issues and opportunities versus budget;
- Partner with the extended FP&A team to continuously improve annual budget and forecast processes;
- Design reports and analyses to enable management decision-making as relates to annual budget and ongoing funding decisions;
- Provide ad hoc finance decision support on critical initiatives, including the development of business cases for new projects or funding areas; and,
- Support the continued development and implementation of software and systems (e.g. Power BI, Microsoft D365) that enable FP&A delivery.
PERSON SPECIFICATION
Essential
Experience
- Demonstrable experience in budgeting or finance.
Skills and Knowledge
- Knowledge and understanding of budget & forecasting development and management
- Able to create insight from data & analyses
- Excellent communication, interpersonal, and diplomatic skills
- Able to effectively liaise with colleagues in a diverse multi-cultural environment
- Solid organizational skills and the ability to be flexible and to apply creative problem-solving skills;
- Computer and other technical skills: Advanced skills with Microsoft Excel and all MS Office applications; basic knowledge of SQL; experience with cloud-based planning tools, PowerBI and ERP systems (D365) is desirable.
The deadline for applications is midnight between Sunday 7th / Monday 8th March.
Candidates must have the right to work in the UK/ country for which they are applying.
IRCUK is committed to equality of opportunity and non-discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.
IRC-UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.
IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role.
The IRC's impact at a glance
The International Rescue Committee responds to the world’s worst humanitarian... Read more
£46,000 pa dependent upon experience, plus excellent benefits
London WC1
35 hours per week, full-time
Due to Covid restrictions all staff are currently working from home however once it is safe to do so the London office will reopen and staff will be required to work from the office for a minimum of 60% of the week and the remainder from home.
As Head of Committees, you will provide high quality committee services support for the senior committees within the College, leading on the recruitment of volunteers, the awards process and providing direction and support to committee administrators.
This is a very exciting, varied and unique role in which you will take a hands-on approach in committee management, helping to embed organisational values and driving engagement to the delivery of strategic objectives within the organisation.
Reporting to the Director of Corporate Services, you will ensure that the Board of Trustees and senior committees of the College are organised and managed to the highest standards and that appropriate and timely procedural and business management advice is provided to the chairs and members of the relevant bodies, along with the senior officers.
You will also drive forward the work of Council, the RCPCH Specialty Board and the work being undertaken by the ELAC committee, including drafting papers. Championing committee management improvements across all College committees, you will ensure consistency and efficiency, with an annual audit of performance. In addition, you will lead on the awards process, including PAFTAs and restricted funded awards on behalf of the College.
Educated to A-level or equivalent, you will have outstanding communication skills and excellent report writing abilities, being able to present information in a fluent and persuasive manner to a range of people at all levels.
With a background of working with and influencing a variety of teams across an organisation, your proven organisational skills and ability to adopt an orderly and precise approach to following standard procedures and ways of working will ensure that the College meets its legal requirements in respect of its committee processes, timescales and business planning.
You should also have excellent interpersonal skills, with the ability to show tact, discretion and diplomacy as necessary along with a clear understanding and ability to manage information that is of a confidential and sensitive nature.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 20,000 members and fellows and employs around 170 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
In the current context of COVID-19, the majority of staff are presently working from home.
Closing date: 10th March 2021 at midnight
Interview Date: TBC
The Royal College of Paediatrics and Child Health is responsible for training and examining thousands of paediatricians in the UK and sets stan... Read more
The client requests no contact from agencies or media sales.
Join a team which has unique expertise combining the power of journalism and the law to advance media freedom, foster more inclusive economies, and promote human rights.
Thomson Reuters Foundation is currently recruiting for a Project Manager, Service Operations to join our TrustLaw team in London.
Reporting to the Head of Programmes of TrustLaw, this role will do a deep-dive mapping of the TrustLaw service processes, analyse how the service works to identify opportunities for optimisation and explore how we can improve our member journey. This work will be instrumental in leading and defining key requirements to improve and future proof the delivery of the TrustLaw service across the world.
The person in this role will project manage the transformation of the TrustLaw portal – driving work to take it from a simple platform, through which we connect high-impact NGOs and social enterprises with leading law firms and corporate legal teams, to an interactive ecosystem that also offers opportunities for learning, knowledge-sharing, innovation, networking and collaboration.
In this role, the Project Manager, Service Operations will work closely with the TrustLaw and Product & Technology teams of the Thomson Reuters Foundation to re-think the ways in which TrustLaw delivers its services. The role will manage relationships with internal/external business and technology partners, donors, programmatic teams, TrustLaw member groups, contractors and vendors to ensure delivery of all components of the project.
We are looking for an individual who is passionate about improving a successful, global pro bono legal service that helps NGOs, social enterprises and lawyers drive social change.
This is a fixed term one-year contract based in London starting in March 2021.
As our Project Manager, Service Operations, you will:
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Develop and drive the project planning and implementation of the TrustLaw service and portal overhaul project.
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Dive into the nuts and bolts of how the TrustLaw service works. Map the A to Z of the programme, the intricate steps taken by the TrustLaw team to deliver the service, and the journey taken by TrustLaw members.
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Create and monitor detailed workflows and standard operating procedures (current and future) used by the programme. Be a custodian of all workflow and SOP documentation and guidance.
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Draw out pain points and opportunities for process, functionality and technology improvements.
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Outline technical, process and functionality requirements for portal and service overhaul work. Prepare briefs and documentation to feed into work of technology team.
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Serve as primary liaison between the Foundation teams and project funders, partners, stakeholders and beneficiaries, and manage the day-to-day relationships with these parties.
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Manage internal project communications and relationships with key internal stakeholders.
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Hold responsibility for, track and report on the project budget.
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Aggregate information from data collection efforts and other inputs that will inform the project (e.g., needs assessment, member consultations and focus groups, etc.).
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Review development plans, wireframes and other documentation and test functionality to ensure they meet requirements, align with TrustLaw’s programmatic goals, and best meet the needs of TrustLaw members
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Track risks and share ways to minimize them with TrustLaw management
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Pull reports from Salesforce and analyse information/findings in Excel
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Manage launch event(s) for the new TrustLaw portal, coordinating content, agenda, logistics and attendees
To be our Project Manager, Service Operations, you will likely have:
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Experience with project management and programmatic operations in the charity sector and/or within a membership organisation
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Strong project management skills, including experience with monitoring and evaluation and tracking budgets
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Experience analysing and sketching out programmatic processes and workflows, including how things currently stand and how they could be improved, and drafting requirements for future changes
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Experience with data management and analysis and affinity for detail
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Experience with network, service or membership-based programmes and understanding of the needs of NGOs and social enterprises
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Experience building or supporting online communities/networks and developing content for websites and online platforms
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Experience building and managing relationships with multiple project stakeholders, including funders, cross-division teams and external parties
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Experience reporting to donors
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Experience using Salesforce and other online databases, and an affinity for online databases and processes
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Experience scoping, planning, testing and project managing process, platform or operations-related projects
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It would be a bonus if you have experience liaising or communicating with developers or tech teams
Please note, applications will be reviewed on a rolling basis. We encourage any interested candidates to complete their application as soon as possible.