The Head of Skills Information and Skills Services helps people with sight loss to live the life they choose by leading the delivery of regional adult, children and young people’s services to support people with sight loss and their families within the South West & Wales region. This is an office-based role from either Southampton, Reading, Bristol, Exeter, or Cardiff with travel required across the South West & Wales region.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Management qualification or equivalent relevant experience.
• Six sigma and/or knowledge of continuous improvement methodology.
• Proven track record in leading and performance managing a multi-skilled / multidisciplinary team of staff working with vulnerable adults and children and young people, to achieve results balancing local needs against national priorities.
• Experience of developing and delivering a range of people centred services to external customers.
• Experience of working in the third sector.
• Experience of introducing major new initiatives/services which affect organisational change.
• Working with local government on campaigns, improvement of services.  Proven experience of budget management.
• An understanding of customer relations and meeting the needs of a variety of customers.
• An understanding of the principles required for effective financial management.

Desirable

• Experience of managing and working with services for blind or partially sighted people.
• A lived experience of sight loss.
• Qualification working Children and Young People.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

Are you passionate about working with Young Adult Carers and making a lasting difference?

With your superb organisational skills and passion for working with young people, you will develop and deliver a programme of peer support groups and activities, in addition to managing a caseload of referrals, for our Young Adult Carers, aged 15-21 in Lambeth.  Our Young Adult Carers are navigating their way through complex sets of circumstances which have been exacerbated by the Covid-19 pandemic, and this project is their opportunity to have a break from their caring role, have fun, meet others in the same situation and access support they and their families need.

You will have experience working with vulnerable young adults and will have a strong grasp of the realities of being a young adult carer in an inner city London borough. 

Closing date: 9am Monday 24th May 

Interview date: Wednesday 26th and Thursday 27th May

X 2 POSITIONS!

Vacancy Reference Number:

AA/FS/N-UK-2-R3

Position title:

Accounts Assistant

Reports to:

Finance Analyst

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

& Remotely, until further notice.

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £19,000.00 (pro Rata, commensurate with experience)

Terms of Employment:

[Extendable] 3-Months’ Fixed-Term Contract (with a 2-weeks’ Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 26th March 2021

Note: 

• Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
• Deadline for applications is 26th March 2021 however we reserve the right to end the application procedure early should the right candidate be found. 

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2020.

Main Responsibilities:

To work closely with the Accounts Manager ensuring that all departmental targets and expectations are met in timely manner.

• To process donations according to their intended methods; Cheques, Postal Orders, Cash, Online and electronic donations.
• To process and issue receipts to donors in a transparent and efficient manner.
• To process and issue certificates to donors wishing to make ‘Great Charity Gifts’ ensuring the recipients names and plaque details correspond.
• Undertake banking activities to ensure objectives are met on a daily basis.
• To manage and balance daily funds (inwards).
• Deal with donor queries and requests
• To remediate inaccurate donations.
• To liaise and make payments to service providers on behalf of Muslim Hands.
• To process internal requisitions for funds to be allocated overseas.
• To process the release of funds to overseas offices ensuring this is achieved in a timely fashion.
• To administer and process overseas regular donors’ payments.
• Support with Fundraising activities from time-to-time
• Undertake any reasonable responsibilities as required by line manager
• To adhere to all Muslim Hands Policy

• Providing support with maintaining and monitoring of Departmental Budgets.
• Providing support with the management of all Invoices Raised, Ledgers and Expenses. 
• Providing support with the reconciliation of all Accounts.
• Providing support with Processing Sales Invoices, Receipts and Payments.
• Checking company bank statements
• Preparing cash flow statements
• Dealing with financial paperwork and filing
• Dealing with Accounts related queries, concerns and comments from external agencies, donors and organisations in an efficient and effective manner.
• Demonstrating Muslim Hands’ values and ethics in own working practices, approach and conduct

Essential for Successful Candidate:

a. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR

b. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Able to demonstrate working knowledge within an Accounting and / or Finance role/ or supporting an Accounts Function
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to work as part of a team and individually demonstrating responsibility and self-initiative
• Familiarity with basic Accounting Software, Microsoft Office and online meeting platforms

Desirable:

• Working towards or qualified at AAT Level 3 (minimum), Graduate OR Part ACCA Qualified

• Possess working knowledge within an Accounting and / or Finance role within the Charity sector.

This role would suit someone who thrives working in a fast-paced environment and who enjoys facing challenges; often working to tight deadlines.

This is a very rewarding position for the right person. If you feel this is you, then please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

£20,092-£20,903 per annum

Hours: 35 per week

Location: to be worked flexibly across South Gloucestershire

Contract: Fixed-term initially until 31.07.2023

Ref: 1004

A new and exciting opportunity has arisen within the organisation to deliver case management interventions across South Gloucestershire, as part of the Drive Project.

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.

The post holder will look forward to a challenging and rewarding work environment, in which finding a balance between team working and utilising initiative is important. The ability to foster positive working relationships is essential. The post holder will be pedantic about attention to detail, be motivated and able to organise workloads, demonstrate a professional telephone manner and be able to liaise effectively with other teams and agencies.

The main purpose of the position is to facilitate the smooth running of the perpetrator panel by arranging the meetings and gathering and disseminating information shared by multi agency partner agencies.

Above all, you’ll be interested in becoming part of a diverse and energetic environment and welcome the opportunity to tackle challenges, look for solutions and ultimately work in a sector that impact’s on people’s lives.

We are looking to appoint to this role as soon as possible to allow for a smooth mobilisation of service.

This is an initial fixed-term contract until July 2023.

Police vetting will be undertaken with the successful candidate.

For more information and to apply online go to our website bt clicking the Apply on Website button. 

Closing date: 9 May 2021,

Interview dates: 17 May 2021

.Interviews will consist of an in tray exercise and a formal interview panel which includes key Drive stakeholders.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Registered Charity No: 1061582

Business Support Administrator

(National Collaborating Centre for Mental Health)

£24,995 - £27,782 per annum (pro rata)

17.5 hours per week

Permanent Contract

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

The National Collaborating Centre for Mental Health (NCCMH) was jointly established by the Royal College of Psychiatrists and the British Psychological Society’s Centre for Outcomes, Research and Effectiveness at University College London (UCL).

At the NCCMH, we care about people’s mental health and wellbeing. We believe that everyone should have equal access to high-quality mental health care, with a platform to voice their needs, at home and at work or in education, and in hospital and the community.

We work with others at a national level to help make this happen, supporting the improvement of mental health services and redressing mental health inequalities.

By reviewing the evidence and co-producing guidance, standards, workforce competencies and quality improvement initiatives, we enable the delivery of high-quality, equitable mental health care.

The post holder will provide administrative support to the Senior Associate Director and Senior Operations Manager and act as the central point of contact for the NCCMH.

To be eligible, you should have proven expertise in an office environment of financial administration, diary management and general administration. You should be able to demonstrate a high degree of accuracy and numeracy with attention to detail and experience of setting up and maintaining general administrative support systems and monitoring systems. You should have advanced experience of Excel.

The successful candidate will be required to undertake a DBS check. 

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.

Closing date for applications: Monday 3 May 2021 @10am

Interview date: Friday 14 May 2021

The College is an Equal Opportunities Employer.

Charity registration. no. 228636.

We welcome applications from all sections of the Community.

NO AGENCIES OR PUBLICATIONS PLEASE.

Background information

Jo's Cervical Cancer Trust is the UK's leading charity dedicated to those affected by cervical cancer and cell changes (abnormalities). The charity was established in 1999 by James Maxwell following the death of his wife Jo, aged 40, from cervical cancer.

Since then we have provided advice and support to thousands of women and their families.

We offer a range of online and face-to-face support and information including: information materials, a free helpline, online forum, national and regional support days and an ‘ask the expert’ service. Cervical cancer is one of the most common cancer amongst young women (under 35) in the UK and Europe.

Two women a day in the UK will die from cervical cancer whilst over 3,000 women are diagnosed each year. In addition, some 220,000 a year are told they may have a cervical abnormality that may require treatment. Thanks to the NHS Cervical Screening and HPV vaccination programmes cervical cancer is a largely preventable disease. However, for those affected, the impact of cancer on a woman's life and that of her family cannot be overstated.

This is an exciting time to join the charity. In recent years awareness of our work and cervical cancer has grown significantly with annual income from £288k to £1.8m. The staff team has also significantly grown to 23 enabling us to reach more women than ever before.

Over the past few years our work has been recognised a number of times including winning a prestigious GSK IMPACT Award, Best Communications Campaign at the Third Sector Excellence Awards and a Plain English Osborne Memorial Award for our website, we have also achieved Investing in Volunteers accreditation.

Overview of the role

The post holder will have the opportunity to help the charity make a real difference by providing excellent administrative support to the Head of Finance and Corporate Services. You will be working across the teams and undertake a range of administrative functions including general administrative duties and finance support. The person should be highly organised and have at least two years of administrative experience.

The role will sit in the Finance and Corporate Services Department. It is a crucial role in sustaining and growing the charity’s income, and the person who fills this role should be comfortable with a range of administrative tasks.

Overall

To provide administrative support for the Head of Finance and Corporate Services

To apply for this role please send a CV and a covering letter to Julie Bradley, Head of Finance and Corporate Services

Applications without a covering letter will not be considered.

Closing date for application:  5pm on the 30th April 2021

Virtual Interview date:  Friday 7th May 2021

Job Summary

Gaddum is seeking a dedicated and engaging leader to oversee elements of client services for those aged over 18. The post holder will ensure people who need support can access it, when they need it and hold all of us to account against our Clinical Governance requirements. Qualified in Social Work, or other relevant community, health and social care qualification, the post holder will have a demonstrable history of delivering or overseeing community programmes in diverse populations.

Aims of the role

The Salesforce Administrator in Training will be a curious and disciplined individual, able to communicate data effectively to non-technical people.

You will be the Supporter Relations team’s go-to person for the Salesforce database which we use to process donations, report on trends, and communicate effectively with Wycliffe supporters.

You will be given full Salesforce training so that you can reach the level of a Salesforce Certified Administrator within 18 months.

Key tasks

Working as part of the Supporter Relations team, and adhering to all departmental procedures, the Salesforce Administrator in Training will:

• Producing data to ensure our mailings go to the right people on time
  • Liaising with internal stakeholders and external mailing houses
  • Segmenting the data so that individuals receive the messages most relevant to them
  • In compliance with GDPR and PECR
• Communicating data to inform decision making
  • Generating easy-to-read reports and dashboards that tell a clear story, that show progress against KPIs, and can be used to identify trends
  • Understanding and delivering the reports that internal stakeholders need in order to achieve success for the organisation
  • Informing strategy at the highest level of the organisation through delivering reports for the Board of Trustees
  • Identify and prioritise areas of focus for reporting
  • Using Google and Facebook analytics to produce reports and identify trends
• Training and upskilling Salesforce Champions
  • Training new and existing Salesforce users, but focussing efforts on the Champions within Wycliffe, so that teams can achieve their goals without dependence on your capacity
  • Creating workflows and processes that help anyone to use Salesforce for what they need
• Develop Salesforce on an ongoing basis to meet the changing needs of the organisation
  • Seeking to identify and solve felt needs by:
    • Creating user stories
    • Developing, delegating or outsourcing solutions within Salesforce with the support of the IT team and external consultants
    • Overseeing testing
    • Successfully deploying live solutions
  • Identifying areas where Salesforce and its associated processes can be more efficient and less complex, constantly improving its reputation within the organisation
  • Ensuring high levels of data quality
  • Investing in your own development

Skills and experience

Essential

• Someone who is curious
• A high level of focus and discipline
• Self-starter and a keen learner
• An aptitude for managing data as evidenced by a high level of comfort working with MS Excel/Google sheets
• Able to communicate data through charts and reports
• Able to articulate complex or technical information to non-technical people both verbally and in writing
• Attention to detail, placing an importance on accuracy
• Strong organisational skills
• Analytical and problem solving skills
• Able to prioritise workload and manage multiple deadlines
• Desire to improve processes and pursue clarity
• Adaptable and able to learn new skills

Desirable

• Experience of managing a CRM
• Experience working with databases
• An active Trailhead account with badges and points
• Networking skills, so as to identify peers in other organisations for mutual learning

This exciting opportunity has arisen to be part of Home-Start Wandsworth, a fantastic registered charity that supports families with at least one child under the age of five. We provide practical and emotional support for families in their homes through our network of trained volunteers.

Our vision is of a society where all children have the support they need from their parents for a positive, nurturing start in life and families have resilience and hope for the future.

PURPOSE OF THE JOB 

To ensure the efficient administration of the Home-Start Wandsworth office and to provide administrative support to the employees of the organisation, and the Board of Trustees as appropriate and agreed.

PERSON SPECIFICATION 

Are you driven and enthusiastic? Are you empathetic? Do you have the ability to multitask and prioritise tasks? Do you have a strong affinity with the purpose and goals of Home-Start Wandsworth? If so, we would love to hear from you if:

• Relevant experience of administrative work and information management

• Ability to prioritise effectively

• Ability to work in a flexible and collaborative way as part of a team

• Excellent organisation and IT skills

• Experience using databases and Excel to store, analyse and report information

• Experience using online tools e.g. Google Suite, Mailchimp, SurveyMonkey, Canva and Wordpress

• Ability to establish and maintain effective relationships with a wide variety of people

• Effective communication skills: written, verbal and telephone

• Commitment to apply policies and procedures on safeguarding, equal opportunities, confidentiality and data protection

This is a permanent role and will require the post-holder to work 24 hours per week, with the capacity to work additional hours (Ideally worked over 4-5 days. Arrangement of hours negotiable)

Location is currently home based due to the coronavirus situation, but with the expectation that the role will be at least partly office based (SW11) in due course.

You will have knowledge of and commitment to equal opportunities and anti-discriminatory practice and knowledge of current legislation and policies relating to children and families.

Closing date for applications is: Sunday 25th April 2021

Home-Start Wandsworth is committed to equality of opportunity and works to ‘Safer Recruitment’ practices as an important part of safeguarding and protecting children and vulnerable adults.

We have an exciting opportunity to join our dedicated team following the award of a new contract to provide support services to Barnet residents living with dementia. Our new Living Well services day opportunities and activities will launch this spring and will form a key element of this.

We are looking for a Living Well (Dementia Day Opportunities) Coordinator who will significantly shape and develop a programme of activities and support to make a difference to older people, particularly those living with dementia. The successful candidate will lead, manage and inspire a highly commited team of staff and volunteers. You will plan, deliver and monitor  high quality person- centred activities and will have experienceof working with people living with dementia. You will also be able to demonstrate an understanding of the issues and challenges faced by older people and those who care for them.

If you are passionate about improving the lives of older people and feel you have the necessary experience to do this and lead a team, we would love to hear from you.

NB please note within Age UK Barnet this role is known as Living Well (Dementia Day Opportunities) Coordinator

Building Better Opportunities:

Opportunity and Change 

Job Title: Senior Administration Officer

Location: Nottingham

Salary: FRWK05  £18,661 – £20,385

Status & Hours: Full-time/ 37 hours

Closing Date:  3rd May 2021

An exciting opportunity has arisen for a Senior Administration Officer to work as part of the Opportunity and Change Project which is part of a national programme called Building Better Opportunities funded by the European Social Fund and The National Lottery Community Fund (TNLCF). The post holder will be responsible for the administration to the project team to ensure the service operates smoothly and effectively.

The successful candidate will:

• Provide all aspects of administration to the project team
• Collate and prepare reports as required by management which involves supporting quarterly submissions to TNLCF
• Provide support to the partnership across D2N2 with the validation process
• Collect data and populate a range of reports for monitoring purposes
• Provide marketing and social media support to the project team in developing and managing the external and internal marketing plans, publications, activities and communications for the project.
• Maintain stock of up-to-date project documentation and distribute to Delivery Partners on request
• Provide administration support to the project team which includes updating records, internal logs and filing system.
• Accurately process data to ensure that auditable evidence is in place for any funding claims in line with the requirements of the funding body.
• Possess good interpersonal, verbal and written skills (including diplomacy and tact) in order to liaise effectively with the delivery partners
• Take accurate minutes of meetings as required
• Level 2 Literacy and Numeracy

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE.

The MSA Trust is the UK’s leading support and information service for people with multiple system atrophy, their families, carers and healthcare professionals. We are a small national charity with a large reach, offering vital support to people affected by MSA, training health professionals and funding much needed research into the cause and a cure for what is a rare and devastating disease. 

The successful candidate will provide administrative support to the Services and Fundraising teams at the Multiple System Atrophy Trust. The ideal candidate will have good verbal and written communication skills as well as IT skills including Word processing, Spreadsheets and a working knowledge of CRM databases. They will be flexible and adaptable, willing to take on new tasks and be able to work on their own initiative and with others as part of a small tightly knit team.

Please submit a CV and Supporting Statement and note, no application will be accepted without a supporting statement showing how you meet the Person Specification. This role may close early if enough applications are received. If you do not hear from us before 4th May, please accept our thanks for applying, but on this occasion you have not been shortlisted for interview.

Head of Intensive and Leaving Care Services - Children and Young People

Location: Norwich, Norfolk (with home working)

Salary: £47,500 - £50,000 with a maximum rate of £54,000 based on performance

Contract Type: Permanent / Full Time

Hours: 35 hours per week

Closing Date: Monday 03 May 2021

Are you looking for a new challenge and would like to join a team where you can work with like-minded people to really make a difference to the lives of children and young people who are in care and leaving care? 

Do you believe that by co-producing services, valuing and trusting your team and being aspirational helps get the best outcomes? 

Do you like the idea of working for a vibrant local voluntary organisation where you can really have an impact and help shape the vision for care and leaving care services? 

Would you like to be part of the leadership team for our client’s forward thinking charity?  If so, they would love you to hear from you!

About the Company

Our client loves delivering amazing services for children and young people.  Their team is committed to providing care, support, and a brighter future for local children, young people, and families who need them, for as long as they need them. As an innovator in transition support for young people leaving care, they also have a range of residential services, a therapeutic service, a family assessment centre, a fostering agency and services for disabled children and their families. Their work allows some of the most vulnerable children and young people locally to stay in their communities and near the people who are important to them.

They aspire to excellence and employ experienced, resilient, skilful and creative senior managers to inspire their service delivery and provide support to their teams. You will need to have a background in delivering services to children and/or young people, and either a social work qualification or a relevant professional qualification.

They are proud of the fact that they are a supportive employer who rewards you for your hard work and involvement in their life-changing charity. There are multiple benefits of this role, such as:

• A competitive holiday allowance

• Enhanced pension contributions of employer 5% and employee 3%

• Discounted Will writing service

• Employee access to Techscheme, allowing you to buy tech more easily

• Support for improving your financial wellbeing

• A variety of salary sacrifice schemes, including pension

• Group Life Assurance

• Enhanced sick pay

• Support for your mental health via our employee counselling service

• Cycle to Work Scheme

• Access to a wealth of development opportunities

Interviews: Monday 10th May 2021. The first interview which will be a Safe Care/ Warner style interview. If successful after the first interview, candidates will then attend a formal interview with presentation.  The interviews may take place virtually and will both be on the same day.

Please note, all invites to interview will be sent via email. Please regularly check your emails, including any spam folders, for further communication from them. Failure to attend an interview may result in your application being withdrawn

To comply with the Immigration Asylum & Nationality Act 2006 and additional amendments, and UK Border Agency (UKBA) requirements, all prospective employees will be asked to supply evidence of eligibility to work in the UK. They will ask to see and take a copy of an appropriate official document as set out in the UKBA guidelines. Do not send anything now, further information will be sent to you should you be invited to interview.

Our client is committed to equality of opportunity. Your current immigration status will not be taken into account when assessing your application against the selection criteria for the post.  They welcome and encourage applications from people of all backgrounds

As our Sales and Admin Coordinator you will play a key part in the future success of Hindleap Warren. You will be passionate about the importance of young people learning outside the classroom, as well as making an active contribution to business development and providing excellent customer service to the 320 different schools and youth groups that visit every year.

The role involves:

• Responding to booking enquiries and contacting prospective customers to meet Hindleap’s annual income targets
• Ensure Hindleap’s Spreadsheets, Booking Diary and CRM database are updated in real time
• Provide an effective and organised office environment with an efficient reception service including answering the telephone and welcoming visitors
• Providing tours of the centre and grounds to teachers, parents and children
• Working with the Sales & Marketing Manager to develop new products and advertising initiatives to increase income.

The deadline for applications is Tuesday 27th April 2021, 17:00 pm

London Youth embraces equality, diversity and inclusion.  We are committed to the ongoing development of an organisation that values and represents a variety of backgrounds, perspectives and skills and welcome applications that reflect this.