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About us
National Energy Action (NEA) is the national fuel poverty charity. We have worked across England, Wales, and Northern Ireland for over 40 years, to ensure that everyone can afford to live in a warm, healthy home.
Millions of households across the UK still face high energy bills, low incomes and poor energy efficiency. We work with frontline practitioners, companies, regulators and governments to support vulnerable clients, raise awareness and achieve enduring change. Our work tackles these challenges head-on, delivering practical support, influencing policy and improving lives.
Our values guide how we work every day — we make things happen, we put people first and we lead the way. These values come to life through our behaviours, including pulling together, owning the outcome and supporting one another.
Our teams are friendly, knowledgeable and passionate about what we do. We offer a supportive, rewarding workplace where you can build a meaningful career while making a real difference every day.
The Role
We are looking for a motivated and detail-focused Finance Officer to join our Support Services Directorate. You will play a key role in maintaining NEA’s financial systems, supporting accurate reporting and ensuring the organisation has the strong financial foundations needed to deliver its mission.
This role offers an excellent opportunity to contribute to a respected national charity while developing your finance career in a supportive and collaborative environment.
What you’ll be doing
· Maintain accurate and up‑to‑date accounting records
· Process and review financial transactions, including invoices, journals and payments
· Support statutory compliance across areas such as PAYE, NI, VAT and Gift Aid
· Assist with monthly management accounts, reconciliations and annual financial statements
· Provide clear, accessible financial information to colleagues across NEA
· Contribute to improvements in financial systems, processes and controls
· Provide cover and support across the Finance Team when required
· Carry out general financial administrative tasks
Your work will directly support NEA's ability to operate effectively, meet statutory requirements and deliver high-quality services to households experiencing fuel poverty.
What you will need to succeed
You will bring:
· A minimum qualification of AAT Level 3
· Knowledge and experience of financial accounting software, Sage Payroll 50 or equivalent Payroll systems, and Microsoft Excel
· Experience of VAT, PAYE, NI and pension information/returns
· Strong organisational skills and the ability to work to strict deadlines
· The ability to communicate financial information clearly to non‑finance colleagues
· A commitment to professional development and NEA’s mission to end fuel poverty
Desirable:
· Knowledge of charity finance
· Understanding of fuel poverty and its impacts
· Experience within a support services environment
This is a hybrid role based at NEA’s Newcastle office, with a minimum of one day per week on site.
Hybrid and home working are subject to necessary H&S and GDPR compliance checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
What we offer
· £32,062 to £36,983 per annum (Levels 5-6, Points 18 – 25). New appointments will usually begin at the starting point of the scale.
· 11½% non-contributory pension.
· 25 days annual leave plus 3 additional days between Christmas and New Year when our offices are closed.
· All public holidays.
· Flexible working arrangements including hybrid working.
· Enhanced family friendly payments.
· Employee Assistance Programme.
· Employee benefits platform.
Closing date: 12:00 noon – Monday 17 August 2026.
Interviews: Thursday 27 August 2026.
Please note that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
NEA is an equal opportunities employer. We welcome applications from all people with the necessary skills and experience. Charity Registration No. 290511. Company Registration No: 01853927
Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview.
The client requests no contact from agencies or media sales.
Help us deliver outstanding care behind the scenes
At Prospect Hospice, every role makes a difference.
We’re looking for an organised, proactive and highly professional administrator to join Prospect Hospice, supporting the governance, quality improvement and patient safety work that underpins exceptional hospice care.
If you enjoy bringing order to complexity, keeping projects on track and making a real difference behind the scenes, this is an opportunity to use your skills where they matter most.
Hours: 15 hours per week (across 3 or 4 days Monday-Friday)
About the role
Working closely with our Quality Improvement Lead and the wider patient services leadership team, you’ll help coordinate the governance, quality improvement and patient safety activities that support outstanding hospice care.
No two days are the same. One day you could be preparing papers for a clinical governance meeting, the next supporting quality improvement projects, collating audits results and helping produce reports that influence how we continue to improve patient care.
You’ll provide administrative support for a range of important workstreams including:
- Clinical Governance and Quality Improvement
- Patient Safety Incident Response Framework (PSIRF)
- Infection Prevention and Control
- Medicines Management
- Audit and quality reporting
- CQC improvement planning
- Policy management and document control
Your work will help ensure our governance processes run smoothly and that our clinical teams have the information and support they need to deliver the very best care.
About you
You’ll be an experienced administrator who thrives in a busy environment and enjoys working with detail, coordinating multiple priorities and supporting senior colleagues to deliver high-quality work.
You’ll have:
- Experience supporting senior managers or leadership teams
- Excellent organisational skills and outstanding attention to detail
- Experience preparing agendas, taking accurate minutes and tracking actions
- Strong Microsoft Office skills, including Word, Excel, Outlook and Teams
- The confidence to work independently while building positive relationships across multidisciplinary teams
- Excellent written communication skills and the ability to handle confidential information with professionalism and discretion.
Experience within healthcare, governance, quality improvement or the charity sector would be an advantage but isn’t essential.
This is an excellent opportunity for an experienced administrator looking to develop specialist knowledge in clinical governance, quality improvement and patient safety within a healthcare environment.
Why join Prospect Hospice?
You’ll become part of a compassionate organisation where every role contributes to improving the lives of patients and families facing life-limiting illness. As well as meaningful work, we offer a range of benefits including:
- 27 days annual leave plus bank holidays (rising with length service)
- NHS Pension (for existing members) or generous contributory pension
- Employee Assistance Programme, wellbeing support, discounts including Blue Light Card
- Comprehensive induction and ongoing professional development
- A values led, inclusive working environment
- Free parking on-site
Interviews will take place on 8th September 2026
Equality & Diversity
Prospect Hospice is committed to a diverse and inclusive working environment. We welcome applications from all individuals and are committed to eliminating discrimination in our workplace and the communities we serve.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, employment offers are subject to checks, which may include DBS, references, online and social media checks, and qualification verification. We expect all staff to share this commitment and follow our safeguarding policies and procedures.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We review applications as they are received and may close the vacancy early.
The client requests no contact from agencies or media sales.
About Stoll:
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
Deliver an outstanding service to residents and internal stakeholders by being the first point of contact for residents, engaging service across multiple channels, including telephone, email and face to face interactions.
The role involves resolving enquires relating to housing repairs, rent accounts, tenancy matters and general housing services, ensuring residents receive accurate information, timely resolution and a positive service experience and that all interactions reflect professionalism, empathy and efficiency.
Key Responsibilities:
- Deliver excellent customer service to internal and external customers, always aiming to enhance the customer experience.
- Handle inbound and outbound telephone calls and respond to customer emails professionally and efficiently.
- Act as a single point of contact for residents, addressing enquiries at first contact wherever possible.
- Deliver a consistently high standard of customer service aligned to organisational values and service standards.
- Log responsive, urgent and emergency repairs accurately using our systems in line with our policies and procedures.
- Diagnose repair issues through effective questioning to ensure correct categorisation and prioritisation.
- Liaise with internal repairs teams and external contractors to schedule, amend or follow up appointments.
- Keep customers informed of progress and timescales and manage expectations appropriately.
- Respond to rent‑related queries including balances, payments, arrears and payment methods.
- Explain rent statements and charges in a clear, customer‑friendly manner.
- Signpost customers to relevant support services, including income advice or welfare support, where appropriate.
- Provide information on tenancy services, estate services and policies.
- Record, acknowledge and handle stage 1 complaints in line with our complaints policy.
- Cover front of House and Reception Duties, greeting all stakeholders is a professional and courteous manner.
- Assist with organising and attending resident meetings, open days, and community engagement events to build positive relationships and gather feedback.
- Provide administrative support for organisational related processes.
- Maintain confidentiality and handle sensitive resident information in accordance with GDPR and data protection policies.
- Assist in the preparation and distribution of newsletters, notices, and digital updates for residents.
- Stay informed on organisational policies and complete relevant training to ensure consistent and compliant service delivery
Person specifications:
• Customer Focused: Demonstrates a strong commitment to delivering excellent service and enhancing the resident experience.
• Organised and Detail-Oriented: Maintains accurate records, manages multiple tasks efficiently, and ensures timely follow-up.
• Strong Communicator: Communicates clearly, professionally, and effectively with residents, colleagues, and contractors.
• Collaborative: Works well with others, contributes to team goals, and offers constructive feedback to improve service delivery.
• Problem Solver: Applies sound judgment and initiative to resolve issues and manage conflicts effectively.
• Technically Proficient: Confident in using Microsoft Office Suite and internal systems for reporting, communication, and task tracking.
• Adaptable and Proactive: Responds positively to change, takes initiative, and seeks opportunities to improve processes.
• Confidential and Compliant: Understands and adheres to data protection and GDPR requirements when handling sensitive information.
• Resident Engagement: Comfortable participating in community events and engaging with residents to build trust and gather feedback.
• Health & Safety Aware: Understands the importance of compliance with safety regulations and ensures documentation is current and accessible.
Frontline Competencies
Working with Customers
• A focus on maximising the independence of our customers in all interventions
• A focus on always delivering a holistic service to Customers, focusing on the person as well as their situation
• The ability to regularly motivate and inspire Customers to improve their life situation
• The ability to deal with customers exhibiting challenging behaviour in a positive way
• An understanding of support issues, particularly relating to Veterans Communication
• The ability to communicate effectively with all Customers
Health and Safety
• An understanding of how to safeguard vulnerable adults and children
• The consistent application of appropriate boundaries when working with Customers
Other Duties
• Support the organisation: Carry out any other duties as required by The Tenancy Directorate
• Cover housing officers: Act as the first point of contact in relation to housing applicants, ensuring that all data is recorded accurately on the housing database and the waiting list is managed efficiently.
The client requests no contact from agencies or media sales.
Are you experienced in leading a team within Service Charges?
We have two fantastic opportunities to join our Service Charges team as Regional Service Charge Managers. Based from our office in Basingstoke, you'll combine office and home working in line with our hybrid approach, with occasional travel to our Wembley office for team meetings.
The Role
Reporting into the Head of Service Charge Setting and Administration, you'll be responsible for managing and coordinating the Regional Service Charges team in the South West region in the delivery of the service charge calculations (all tenure types) and annual service charge statements to customers in line with legal and regulatory requirements. The portfolio consists of approximately 20,000 units with a total annual service charge income budget of c.£20 million. Responsibilities include:
Managing the Regional Service Charge team with a focus on articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement
Setting the annual service charge expenditure and income budget across all tenures within the region
Accountability for the annual service charge estimate and final account process, ensuring the risk associated with rechargeable service charges is effectively managed and regulatory time scales are met
Working collaboratively across the business to support continuous service improvement and deliver excellent customer service to customers across different tenure types, ensuring compliance with legal requirements
Reviewing and approving the certification of annual service charges, documenting the calculation and apportionment process, including the reports and supporting documentation to facilitate the certification
Producing and analysing regular reports on recoverable repairs and maintenance expenditure, estimated service charge income and ad-hoc reports dependant on business requirements
What we're looking for
You should have previous experience in a similar management role within service charges. You'll need to demonstrate strong technical knowledge, being adept in managing fixed and variable charges in a large and complex setting, preferably in a housing context. You'll also need:
To be an experienced leader, skilled in developing high-performing teams and consistently maintaining high operational standards
Thorough understanding of the Landlord and Tenant Act 1985 (as amended) and other guidance and best practice for service charges
To be qualified by experience or a qualified accountant with a solid understanding of accounting practices and concepts including account reconciliations
Ability to take ownership and work independently whilst meeting tight organisational deadlines
Strong stakeholder management skills, demonstrating collaborative, cross-functional working relationships, including experience liaising with external stakeholders, e.g. auditors, regulators and Ombudsman
Experience in directly engaging with customers, addressing queries, and delivering clear, concise written communication
Strong experience with Microsoft Office applications, including intermediate / advanced excel
Knowledge and experience of using housing management and property management systems (e.g. Workday, SUN, Agresso, NEC, Active H or similar)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
We are a values-led Social Enterprise CIC based in Aldgate, London, providing shared finance services to a growing client base of charities, CICs, and purpose-led organisations. Our services include bookkeeping, management accounts, payroll, VAT returns, and year-end financial accounts and Corporation tax.
Purpose of the post
We are seeking a capable and motivated Shared Services Accountant to help deliver high-quality finance services across a varied client portfolio. The role is ideal for someone with bookkeeping experience who wants to apply their skills in a mission-driven environment. It offers flexible hybrid working, combining remote work with time in our Aldgate office.
Role Overview
You’ll manage day-to-day bookkeeping and financial tasks for a range of clients, taking accounts to trial balance, supporting the production of management accounts, and handling VAT and payroll duties. You will work across platforms including Xero, QuickBooks, and Sage Payroll, and be a key part of our collaborative shared services team
Key responsibilities
- Maintain accurate financial records and ledgers for multiple clients
- Process purchase and sales invoices, journals, and bank reconciliations
- Prepare books to trial balance and assist with monthly management accounts
- Submit accurate VAT returns in line with HMRC deadlines
- Run payroll using Sage Payroll, including pension submissions
- Prepare and post journals (accruals, prepayments, depreciation)
- Maintain and reconcile fixed asset registers
- Respond promptly to client queries and provide excellent service
- Support the preparation of year-end accounts and audit documentation
- Contribute to improvements in finance systems and processes
- Liaise with colleagues to ensure effective delivery of shared finance services
Position in the organisation:
· The post holder will be required to work closely with Head of Finance and Group CFO
· The post holder will be required to liaise at senior levels externally
· The post holder will report to Head of Finance and Group CFO
General duties and key responsibilities:
· Support SEUK’s wider programme of activities where necessary, undertaking other duties as required
· Maintain commercial confidentiality about SEUK and partners’ activities
· Ensure the implementation of SEUK’s Code of Conduct, Health and Safety policy and Equal Opportunities policy in all areas of the work
· Attend training courses or take part in additional aspects of SEUK’s work that are relevant to the work as decided in conjunction with Head of Finance
· Ensure that all activities for which this post is responsible are carried out in accordance with SEUK’s policies, to the highest ethical standards and in accordance with legal requirements, best practice and external guidelines
· Service own administrative needs, maintain transparent and up to date digital records of work
· Act as an ambassador for SEUK as appropriate
KPIs
· SLA Adherence: Ensure all client deliverables (e.g. payroll, VAT returns, supplier payments, month-end accounts) are completed accurately and on time, in line with each client’s specific SLA timetable.
· Timetable Management: Maintain and regularly update a shared timetable tracking all monthly, quarterly, and annual deadlines across clients.
· Transaction Accuracy: Maintain a <1% error rate across processing tasks including payroll, supplier payments, and VAT returns.
· Month-End Delivery: Complete month-end accounting tasks for each client within their agreed reporting timelines.
· Query Resolution: Respond to client finance queries promptly, aiming to resolve 90% within 3 working days.
· Client Satisfaction: Achieve high satisfaction ratings from clients through reliable, responsive service delivery.
· Process Improvement: Identify and contribute to at least 2 service improvements or efficiency initiatives per year.
Terms and conditions
- Permanent full-time post – 4-5 days, 28-35 hours a week.
- Family friendly, flexible/Hybrid working
- Salary – negotiable based on experience & qualifications
- Leave entitlement: 25 days plus bank holidays
- Location: London (Aldgate)
- £200 personal development
- A six-month probationary period would apply
- Employers - 6% Pension Scheme or Salary Sacrifice Scheme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an organised and proactive Administrator to run our small charity. This is a varied role, pivotal to the organisation, providing administrative support across registration services, finance, governance and communications.
You'll be confident managing multiple priorities, maintaining accurate records and using a range of digital systems. Your role covers everything; from supporting our registration process and maintaining our financial records, to updating website content and co-ordinating our pre-Council and Council meetings.
If you're an organised administrator with excellent attention to detail, strong IT skills and a positive, flexible approach, we'd love to hear from you.
As a small charity with limited resources, we regret that we are unable to respond to every application or provide individual feedback to unsuccessful candidates. If you do not hear from us within five working days of the closing date, please assume that your application has not been successful on this occasion.
Please note that we reserve the right to close this vacancy early if we receive a high volume of applications.
We are looking for someone who can start as soon as possible, with a minimum of one month’s notice.
Further details about the role, including key responsibilities and criteria, can be found in the job description. Please ensure you review this carefully before beginning your application.
Interviews will be held virtually on the 25th September 2026.
The client requests no contact from agencies or media sales.
Job Title: Administrator & Bookkeeper
Location: Home-based with travel and occasional overnight stays
Hours: 35 Hours per week (Typically Mon-Fri, 9am-5pm)
About Us:
Established in 1985, the Association of Dogs and Cats Homes (ADCH) is the leading representative charity for dog and cat rescue and rehoming organisations across the UK, Ireland, Isle of Man, and the Channel Islands. ADCH promotes the safeguarding of welfare standards for dogs and cats needing new homes and supports those working and volunteering in the sector
At the heart of ADCH is a strong collaborative ethos. With over 160 member organisations, all of which are registered charities, we unite organisations of all sizes – large and small; embracing over 50,000 staff and volunteers, all dedicated to working together for Dogs and Cats. A key part of this ethos is the peer network ADCH nurtures, where members connect, exchange ideas, share knowledge and resources, and offer mutual support. Through this network, organisations are able to address common challenges, collaborate on solutions, and strengthen their collective impact on animal welfare.
Who We Are Looking For:
We are looking for an organised and proactive Administrator & Bookkeeper to join our small, collaborative team. This is a varied role at the heart of the organisation, providing pragmatic administrative support across membership services, communications, finance, governance and events.
You'll be confident managing multiple priorities, maintaining accurate records and using a range of digital systems. From supporting our members and maintaining our CRM to producing communications, updating website content and assisting with day-to-day bookkeeping, you'll play an important role in helping ADCH deliver an efficient and professional service.
As part of a small team, you'll need to be adaptable, self-motivated and happy to take ownership of your work while supporting colleagues across a wide range of activities. You'll be equally comfortable working independently from home and collaborating with the team, with travel across the UK and occasional overnight stays required.
Person Specification
- Essential
- Experience providing administrative support within a busy team.
- Strong IT skills, including Microsoft Office, Microsoft Teams, Canva and database systems.
- Experience of bookkeeping and using accounting software (e.g. QuickBooks, Xero, Sage or similar).
- Experience of creating social media content for an organisation.
- Experience of updating website content using systems such as WordPress or Similar.
- Excellent organisational skills and attention to detail, with the ability to prioritise workload, work independently and use initiative.
- Excellent communication, customer service and interpersonal skills.
Desirable
It would also be great (but not essential) if you had:
- Experience of working in the charity sector and/or a membership organisation.
- Experience supporting or coordinating events
- Experience of supporting committees or governance meetings.
- Experience of working remotely.
How to apply
If you're an organised administrator with excellent attention to detail, strong IT skills and a positive, flexible approach, we'd love to hear from you. This is a 12-month fixed-term position, with the potential for extension subject to funding.
Closing Date: Sunday, 16th August 2026
Interviews: Monday, 24th August 2026 Online
As a small charity with limited resources, we regret that we are unable to respond to every application or provide individual feedback to unsuccessful candidates. If you do not hear from us within five working days of the closing date, please assume that your application has not been successful on this occasion.
Please note that we reserve the right to close this vacancy early if we receive a high volume of applications.
Further details about the role, including key responsibilities and criteria, can be found in the job description. Please ensure you review this carefully before beginning your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
This is an exciting opportunity to join a small, but dynamic team at Access – The Foundations for Social Investment. The Assistant Management Accountant will play an important role in ensuring the accuracy and integrity of Access's financial records. The role will work closely with colleagues across the organisation and provide support to the Senior Finance and Operations Manager and Director of Finance and Operations.
About Access
We want to see a social investment ecosystem that works for all charities and social enterprises. Through our programmes and our advocacy work, we ensure that charities and social enterprises can access the finance they need to sustain or grow their impact.
We target those most in need of patient and flexible investment through:
- Funding enterprise development and blended finance programmes in England.
- Sharing knowledge and data and translating it into practical insight that others can use.
- Mobilising others who share our goal of making capital work for communities.
Main responsibilities include:
FINANCIAL MANAGEMENT (guide c.85%)
- Keeping the accounting system up to date, ready for review by the Senior Finance and Operations Manager, this includes but not limited to weekly bank uploads, posting weekly and monthly journals and reconciling Access's bank accounts and balance sheet.
- Assisting the Senior Finance and Operations Manager with preparation of monthly management accounts, annual budgets and Access's year end audit.
- Supporting treasury management by maintaining cashflow records and assisting with forecasting future cash requirements.
- Managing the accounts payable and receivable functions
- Maintaining organised financial files to support monthly reporting and the year-end audit
- Work with the Finance team to ensure that appropriate financial controls are in place and are being followed in order to comply with financial regulations and internal policies
- Carry out such other duties as may reasonably be required from time to time, consistent with the nature, level and responsibilities of the role
OPERATIONS, PEOPLE AND GOVERNANCE (guide c.15%) – scope dependent on number of hours worked
- Support the Senior Finance and Operations Manager with the delivery of the finance and operations team’s objectives
- Support the implementation of new systems and processes to improve operational workflows, with a dedication to continuous improvement
- Understand the programmatic work via the building of strong relationships across Access to be able to provide support to other areas of the business.
- Support the Senior Leadership Team with ad hoc administration, coordination and organisational tasks as required
- Support the Senior Finance and Operations Manager in assisting with the preparation of Audit, Risk and Compliance Committee (ARCC), Endowment Investment Committee (EIC) and Board papers and minute taking as and when needed
Please download the Job Specification for the full job description, person specification, terms & conditions and benefits.
Please note we are review applications on Thusday, 6th August, and may close recruitment early if suitable applications are received.
We want to see a social investment ecosystem that works for all charities and social enterprises.



The client requests no contact from agencies or media sales.
Creu Cymru is seeking a highly organised and proactive Access Scheme Administrator to support the effective delivery and development of the access scheme (currently known as hynt). Hynt is a national access scheme that works with theatres and arts centres across Wales to improve access for Deaf, disabled, and neurodiverse people.
The Access Scheme Administrator plays a key role in supporting both the operational and communications aspects of the project. Working closely with the Access Scheme Project Manager, the post-holder will be responsible for liaising with member venues and cardholders, updating systems and platforms, and coordinating marketing and communications.
This is a people-focused and detail-oriented role, perfect for someone who is passionate about accessibility in the arts and skilled in communication and administration.
ABOUT HYNT
Hynt is an Arts Council of Wales initiative managed by Creu Cymru. It ensures a consistent, accessible ticketing offer for individuals with specific access requirements at theatres and arts centres across Wales. The scheme provides a membership card that entitles holders to a complimentary companion ticket.
In 2026, the scheme will transition into a UK and Ireland wide scheme.
ABOUT CREU CYMRU
Creu Cymru champions Wales’ vibrant sector of performing arts; connecting people, audiences and communities.
Our membership forms a collaborative network; with a strengthened and unified voice that we project and advocate on behalf of to public governing bodies, ensuring vital industry representation and influencing positive change.
Creu Cymru supports venues, companies and individuals in progressive growth strategies. Our Go&See opportunities, specialist training and toolkit resources develop the collective skills and experience of our creative workforces. This ensures that programming across the sector continues to evolve with a focus on equality, relevance and inclusion for new and diverse audiences.
Key Responsibilities
Member and Audience Support
- Act as the first point of contact for the access scheme enquiries, providing timely and accurate information to existing and potential applicants, venues, and partners.
- Provide responsive and empathetic support to subscribers and members.
- Manage and help resolve member queries, including customer service issues and complaints.
- Keep members informed about relevant updates, training opportunities, and developments
- Support the transition of members and subscribers to the UK and Ireland National Access Scheme.
- Work with the Project Manager on bilingual customer service training to be regularly implemented for subscriber personnel.
Marketing and Communications
- Manage social media accounts and schedule regular content updates, including an All In social media account for Wales with bilingual posts.
- Coordinate and maintain up-to-date content on the website.
- Assist with translation and data entry on the All In website and translation for all social media posts.
- Support member venues in uploading and updating "What’s On" listings. Assist with creating a process ensuring consistent bilingual content, translation and spot checking.
- Oversee the production and distribution of marketing materials.
- Support the All In central marketing team with scoping digital dual language capabilities and a separate mailing list for Wales.
- Be the Welsh language contact for the All In gateway in Wales to enable subscriber profiles and subscriber gateway queries to be answered in Wales, with support from the Project Manager.
Event Support
- Support the planning and delivery of the annual Symposium, including managing event ticketing and attendee communication.
- Assist the Project Manager in delivering other access scheme events or activities as needed.
Systems and Administration
- Update and maintain the CRM system with accurate records of subscribers, members, and activity.
- Provide administrative support to the Access Scheme Project Manager as required
- Liaise with project partners and stakeholders as part of project delivery.
Person Specification
Essential:
- Lived experience of disability is highly desirable, as well as a strong commitment to accessibility and inclusion.
- Strong administrative and organisational skills.
- Excellent communication skills.
- Experience with customer or member support, including handling enquiries and complaints.
- Ability to work independently and manage multiple tasks simultaneously.
- Empathy, patience, and a commitment to inclusive and accessible practices.
- Confident in using digital tools including social media and websites.
- Welsh language fluency.
Desirable:
- Experience in an arts, cultural or charity setting.
- Understanding of access and inclusion, particularly in the context of disability.
- Experience using CRM systems.
- Welsh language skills (desirable but not essential).
Personal Qualities
- Adaptability: Comfortable working in a dynamic and evolving role.
- Empathy and Inclusivity: Demonstrates an understanding of diverse perspectives and fosters an inclusive working environment.
- Resilience: Maintains focus and determination to drive change amidst challenges.
Welsh language
This role requires fluency in Welsh. We expect the post holder to communicate confidently in Welsh across a range of contexts – including subscriber events, phone conversations, emails, and creating Welsh-language content. For larger-scale communications, we use professional translation services.
If you’re passionate about the role but feel your Welsh language skills need development, we still encourage you to apply. We’re open to supporting the right candidate to build confidence and capability in this area.
Please include what you would need from us to help you to give your best work.
We encourage applications from people of colour, LGBTQ+ people (we are a trans-inclusive organisation), D/deaf, disabled and neurodivergent people, and people who have experienced other exclusion or marginalisation.
Additional supporting documents such as Easy Read, audio and BSL can be found on our website
The client requests no contact from agencies or media sales.
As Payroll and Finance Manager, you will manage our Finance Department with particular focus on our payroll, pensions and treasury functions, ensuring the delivery of accurate information to our staff in order to minimise risk and maximise efficiency.
You will oversee payroll and pension services for UK and overseas staff, ensuring full compliance with PAYE, National Insurance and pension requirements, while providing guidance and support on payroll, tax and pension matters.
You will also manage all banking and treasury functions, ensuring payments are properly authorised, and funds are managed and invested effectively.
Additionally, you will:
- Ensure that overseas staff are on the correct tax (NT) code
- Make staff aware when they need to take independent financial advice
- Maintain the integrity of financial reporting, nominal ledger and costing structures
- Strengthen internal financial controls and monthly financial processes
- Manage and develop the Finance & Administration Officer
About You
To be considered as our Payroll and Finance Manager, you will need:
- Proven experience in a management role, including people and financial management
- Proven experience of charity accounting and SORP requirements
- Proven experience running payroll functions
- Proven experience running pension functions
- Experience preparing and managing budgets
- The ability to influence stakeholders at all levels within a complex organisation
- The ability to supervise, motivate and develop team members
- A degree, or equivalent qualification or experience
- A finance qualification
- A CIPP payroll qualification
This is a full time role but part time will be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Catalyst Support as a part-time Management Accountant and use your finance skills to support meaningful work across mental health, wellbeing and recovery services. This flexible hybrid role is ideal for someone who enjoys turning financial information into useful insight, supporting budget holders and making a real difference in the charity sector.
Catalyst Support is looking for a part-time Management Accountant to join our Finance team and play a key role in supporting the financial management of our charity services. This is a great opportunity for an experienced finance professional who enjoys preparing clear management accounts, working collaboratively with budget holders, and helping ensure accurate financial reporting across projects that make a real difference to people’s mental health, wellbeing and recovery.
Working closely with the Head of Finance & Resources, you will support monthly reporting, budgeting, forecasting, reconciliations and year-end processes, while providing practical finance guidance to colleagues across the organisation. We are looking for someone who is proactive, organised and values-led, with a commitment to kindness, integrity and high-quality charity finance.
Location Hybrid with at least 50% of working time in our Woking office
Salary £32,000 pro-rata
Work pattern 14–17.5 hours to be worked across 2 / 2 ½ days per week
Contract Permanent
About Catalyst Support
Through Community, Specialist and Outreach services, we support recovery, mental health and wellbeing – together every step of the way.
Key Responsibilities
- Prepare monthly management accounts and project financial reports.
- Participate in regular management accounts meetings with budget holders; conduct variance analysis against budget and forecasts and provide commentary for senior management.
- Complete reconciliation of project related balance sheet accounts including accrued and prepaid expenditure, deferred and accrued income accounts.
- Respond to internal and external finance queries in a timely and professional manner.
- Process the month-end transactions in the accounting software (Xero).
- Prepare budgets and financial forecasts in collaboration with the Head of Finance & Resources and budget holders to ensure accurate upload into the financial system.
- Contribute to the development and enhancement of financial procedures and systems to improve efficiency and accuracy.
- Assist with the preparation of year-end accounts and liaise with auditors as required.
- Contribute to the compliance with relevant financial regulations, internal policies, and reporting standards.
- Undertake any other duties as required by the Head of Finance and Resources tp support the effective running of the finance function.
About you
We are looking for someone who:
- Holds an Association of Accounting Technicians Certificate, or an equivalent qualification.
- Has at least two years’ experience in a management accounting role.
- Has experience working within the charity sector.
- Is confident preparing accurate, timely and informative monthly management accounts.
- Has experience working with budget holders and providing clear financial advice and guidance to non-finance colleagues.
- Can analyse budgets, forecasts and variances, and explain financial information in a clear and accessible way.
- Has strong numeracy skills and experience working with multiple projects or funding streams.
- Is confident using Microsoft Word, Outlook and Excel, including advanced Excel functions such as IF formulas and Pivot Tables.
- Has experience using accounting software; experience of Xero would be desirable.
- Understands, or is willing to develop knowledge of, charity finance, Charity SORP and relevant financial regulations.
- Works well independently, within a small finance team and as part of the wider organisation.
- Is organised, proactive and able to prioritise work effectively.
- Demonstrates Catalyst’s values of kindness, commitment and integrity.
- Is respectful, inclusive and committed to equality of opportunity.
- Is adaptable, self-motivated and able to work calmly in a changing or challenging environment.
Benefits
- 26 days annual leave plus bank holidays (increasing with service)
- Pension scheme and access to Simply Health (including optical, dental and counselling sessions)
- Birthday leave, employee discounts, and flexible working wherever possible
- Supportive probation, sick pay after probation and access to our employee assistance programme
Safeguarding & Checks
- Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role. We encourage applications from people with lived experience where appropriate
- All applicants must have a valid right to work in the UK
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.
The client requests no contact from agencies or media sales.
Job Title: Finance Administrator
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London). Fully remote will be considered due to the short-term nature of the role
Salary: £17,316 per annum, inclusive of London Weighting allowance if applicable (London Weighting may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Fixed Term (6 Months)
Hours: 22.5 hours per week. (usual hours 9.00am to 5.30pm 3 days per week, flexible arrangements will be considered for candidates wanting to work the 22.5 hours over a different pattern during business days/hours)
This is an opportunity to join Refuge as a temporary Finance Administrator on a part time basis.
This is a hands-on role in a very busy finance team supporting the transactional finance team at Refuge while we continue working on the roll out of our new finance system. This role reports to the Transactions Manager and will provide support with all transactional finance activities within the finance team and to colleagues across the wider organisation. This role will take on duties to allow other team members to progress our work on our systems project.
Closing Date: 09:00am 13 August 2026
Interview Date: 21 August 2026
The client requests no contact from agencies or media sales.
People Services Administrator
£25,738 per annum
Plymouth
37.5 hours per week
Full-Time
Permanent
Our client is looking for an exceptional People Services Administrator to join their small, friendly and busy People Services team.
This is a varied and important role at the heart of the organisation. You will support the employee and volunteer lifecycle from recruitment and onboarding through to payroll administration, record keeping, compliance checks and general People Services support. You will help keep key processes moving, maintain accurate people data and provide a professional, responsive and helpful service to managers, staff, volunteers and candidates.
About you
Our client is looking for someone who is not only an excellent administrator, but someone who genuinely enjoys helping people and providing a first-class service.
You will be highly organised, efficient and detail-focused, with the ability to work quickly and accurately in a busy environment. You will be confident communicating with people at all levels, comfortable managing a varied workload and able to handle confidential information with discretion and professionalism.
This role would suit someone who is approachable, conscientious and proactive, with a positive “can do” attitude. You will enjoy finding solutions, improving processes, using systems effectively and supporting colleagues across the organisation.
What you’ll be doing
You will:
· Support recruitment administration, onboarding and new starter processes
· Communicate professionally with candidates, managers, staff and volunteers
· Prepare letters, contracts and employment documentation
· Maintain accurate employee and volunteer records
· Support payroll, benefits and contractual administration
· Carry out and monitor recruitment compliance checks, including right to work, references, DBS checks where applicable and professional registration checks
· Support absence recording, reporting and routine People Services queries
· Help improve systems, processes and the overall employee and volunteer experience
What is our client looking for
You will bring:
· Excellent administration skills
· Strong attention to detail and accuracy
· Good organisational skills and the ability to manage competing priorities
· Confident written and verbal communication skills
· A professional, friendly and customer-focused approach
· Strong IT skills, including Microsoft Word, Excel, Outlook and Teams
· Confidence using databases or digital systems
· The ability to maintain confidentiality and handle sensitive information appropriately
· A positive, flexible and supportive approach to working as part of a team
Experience in HR, recruitment, payroll, charity, healthcare or volunteer administration would be helpful, but what matters most is that you are accurate, organised, proactive and committed to providing an excellent service.
Why join them?
You will be joining a supportive, values-led organisation where the quality of their people processes makes a real difference to the experience of their staff and volunteers. They are guided by their values of Compassion, Respect, Integrity and Professionalism, and they are committed to creating a workplace where everyone is treated with dignity and respect.
How to apply
If you are a confident and capable administrator who takes pride in getting things right and enjoys supporting people, they would love to hear from you.
Closing date: 11:59 Sunday 9 August 2026
First interview date: Monday 24 August
Second interview date: Wednesday 26 August
Our client is committed to equality, diversity and inclusion and welcomes applications from people with a range of backgrounds and experiences. They are committed to creating a workplace free from discrimination, bullying, harassment and victimisation.
We are seeking an experienced and technically strong finance professional to lead our Financial Accounting and transaction processing functions. This is a senior role within the Finance / Resources directorate, reporting to the Director of Resources and playing a key part in ensuring the accuracy, integrity and effectiveness of the College’s financial accounting arrangements.
The postholder will be responsible for the overall management and performance of the financial accounting and transaction processing teams, supporting statutory reporting, technical accounting, treasury management, tax compliance, financial systems development and effective financial control across the group. The role covers the accounting arrangements for the College, its subsidiary and the Malaysian company, with responsibility for maintaining high-quality accounting records and supporting informed decision-making by senior leaders and the Trustee Board.
About the role
You will lead the preparation of annual financial statements for the group and single entity, ensure timely submission of regulatory returns, and provide expert advice on technical accounting matters including FRS 102, Charity SORP, OSCR requirements, VAT and other tax matters. You will also oversee key reconciliations, maintain effective financial controls, manage treasury arrangements and banking relationships, and support the development of financial systems and procedures.
As a senior member of the finance team, you will work closely with the Head of Financial Reporting and Analysis, senior leaders, committee chairs, external auditors, consultants and colleagues across the organisation. You will also lead, motivate and develop a team of
6 colleagues, ensuring strong performance, effective processes and continuous improvement.
Key responsibilities
- Lead the production of annual financial statements and associated notes for the group and single entity.
- Oversee statutory and regulatory returns, including OSCR, Companies House, HMRC and other relevant submissions.
- Provide technical accounting advice and ensure compliance with FRS 102, Charity SORP and relevant regulatory requirements.
- Manage control account reconciliations, ledger integrity and financial accounting processes across the organisation.
- Lead treasury management, banking relationships, investment broker liaison and online banking controls.
- Ensure effective VAT, corporation tax and other tax compliance, maximising tax recovery where appropriate.
- Develop and maintain financial accounting policies, procedures, systems and controls.
- Lead, manage and develop the financial accounting and transaction processing teams.
- Contribute to cross-functional projects and deputise for the Director of Resources as required.
About you
You will be a qualified accountant with a recognised professional accountancy qualification, such as ICAEW, ICAS, ICAI, ACCA or CIMA, and significant experience in financial accounting. You will bring strong technical knowledge, ideally gained within an FRS 102 or similar environment, together with the ability to interpret complex financial requirements and translate them into practical solutions.
You will have excellent analytical, organisational and communication skills, with the confidence to advise senior finance and non-finance colleagues, present complex information clearly, and manage competing priorities. Experience of staff management, team development, financial systems, advanced Excel and working with external auditors or advisers will be important. Knowledge of Charity SORP, fixed asset accounting under FRS 102, or experience in charity or public sector would be advantageous.
Why join us?
This is an opportunity to take on a high-impact finance leadership role within a complex and respected organisation, supporting financial stewardship, strong governance and informed strategic decision-making. You will work with senior stakeholders across the group and help shape robust, efficient and continuously improving financial accounting services.
To be a strong voice for our family of members, developing their careers, upholding standards, and promoting patient safety globally.
The client requests no contact from agencies or media sales.
About The Royal College of Surgeons of Edinburgh
The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 29,000 and growing, with members spanning over 100 countries around the world.
From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 515-year history, there has never been a better time to join the College than now.
Working with us
At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee.
To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons’ Hall Museums.
About the Role
Working within the Finance department, the post holder will play a pivotal role in supporting the Finance department with managing the administration of the Finance function. The post holder is responsible for acting as the first point of contact for suppliers, departments and members through the Finance helpdesk and associated systems. They are responsible for overseeing the timely response to queries, allocation of queries to others in the finance team and supporting with the administrative maintenance of the systems in Finance. This role requires a keen eye for detail, an ability to adapt to changing priorities, and the ability to collaborate and communicate effectively with various internal and external stakeholders.
Experience/Qualifications/Key Skills
This is a superb opportunity for an individual who is confident, methodical, organised and conscientious.
Educated to a minimum level of Advanced Higher/ A Level (or equivalent) you will have proven administrative, secretarial and database experience.
You will have excellent communication and team working skills. You will be a proficient user of the MS Office suite and have the ability to prioritise your workload with minimum supervision. A high level of professionalism and diplomacy is required for the role.
Experience with financial administration including invoices, bank payments and accounting systems is desirable.
Please note that we do not accept CV’s and agencies need not apply.
To be a strong voice for our family of members, developing their careers, upholding standards, and promoting patient safety globally.
The client requests no contact from agencies or media sales.
