Accounts Services Administrator Jobs in Greater London

We’re the charity helping millions of people feel happier and healthier by spending more time on and along our historic canals and rivers. Our tranquil and wildlife-rich spaces provide places to walk, run, bike, boat, fish and rest. It takes an extraordinary team to bring our waterways to life and that is where you come in.

Individual Giving Fundraising is at the heart of the Trust’s Fundraising Strategy, and with ongoing investment to grow our supporter database and accelerate income generation, it's a truly exciting time to join our Fundraising Team.

The Face to Face Fundraising Operations Executive will be responsible for supporting the logistics and administration of the F2F Fundraising programme and planning and organising our calendar of F2F fundraising events.

This is a key role in supporting the delivery of the strategic objective of growing and diversifying our calendar of events, venues, private site and experiential Fundraising to reach a wider and diverse audience of supporters.

Location/base: This role will be based from home, but with an office ‘hub’ for collaborative team meetings.

Key Accountabilities:

• Work with the team to identify and book fundraising opportunities, build relationships with external contacts and create and coordiante our annual events calandar for existing and new F2F Fundraising venues for private site fundraising from Garden centres, festivals, exhibitions to shopping centres and any new creative opportunities. This includes making phone calls, holding meetings, negotiating on cost and working to budget.
• Support the F2F Fundraising managers to coordinate and book their winter calendar of fundraising events and private sites.
• Research and source quotes and negotiate with providers to ensure the best price for the design and production of exhibition panels, stretched fabric wraps and shell scheme branded exhibition materials that fit in with the theme of the events attended (this can include Gazebo’s, roller banners, pull-up banners and wraps for pop-up counters), working closely with our Marketing Team to ensure brand integrity.
• Support the tracking of all stock items and equipment used by the teams. Re-order materials, track, report and control costs to agreed budget. Arrange the distribution of stock and materials and undertake regular auditing and stock control processes including regular National stock takes. Order uniforms and oversee the new hires and leavers process for the distribution, retrieval and recording of Trust items. this includes coordinating the management of starters and leavers equipment.
• Support with recruitment of new starters and onboarding administration including coordinating with key stakeholders in HR, IT & Health and Safety for account and platform setups. Including the monitoring and administration of the team staff trackers, including DBS check, training confirmations and new starter retention rates.
• Ensure any CRM cases and complaints associated with the F2F team are responded to effectively, working with relevant team members to provide best practice responses.
• Displaying the Trust values and behaviours at all times.
• Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.

Qualifications and Attainments

• Experience of booking venues and events where sales, marketing or fundraising teams are generating income.

Work experience

• Experience in face-to-face fundraising is desirable.
• Experience in administration.
• Experience of project management / coordination of multiple events programme.
• Experience in venue and site booking.
• A good knowledge of the codes of best practice set out by the Fundraising Regulator & Institute of Fundraising.

Essential Skills and knowledge

• Excellent planning and organisation skills with an attention to detail.
• Excellent communication and negotiation skills, including customer service skills.
• Good report writing and analysis skills.
• Good collaboration and integration skills, building relationships with stakeholders.
• Ability to effectively manage a varied and evolving workload and work with a variety of stakeholders.
• Geographical understanding of the UK.

We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What We Offer

In addition to your salary of up to £28,000, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits.

• 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
• Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc. 
• Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters. 
• Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme. 
• 2 days paid volunteering leave, volunteering for local community project work.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.

In this role, you’ll be at the heart of our mission, building partnerships that inspire community involvement, organizing impactful events, and recruiting dedicated volunteers. We’re looking for someone who’s not only organized but also skilled at nurturing connections. Whether you’re a teacher, event organizer, or volunteer manager, your ability to juggle multiple projects and engage with a range of stakeholders will be invaluable.

The Corporate Partnerships and Volunteer Manager is responsible for managing/maintaining our relationships with our longstanding corporate partners, and for recruiting and engaging their volunteers for our school programmes.

A key element of the role is identifying and presenting volunteer opportunities to prospective corporate partners, fostering new relationships, and expanding the organisation’s volunteer network. The Corporate Partnerships and Volunteer Manager will actively seek to diversify our corporate partnerships by engaging companies across wider industry sectors. 

In addition to recruitment, the Corporate Partnerships and Volunteer Manager oversees all volunteer logistics, including maintaining volunteer records and distributing relevant briefing materials to ensure volunteers are well-prepared for their roles. 

About You

The following skills may have been gained from a variety of previous roles. You may have managed volunteers or being an account/relationship manager for corporate clients. You may have been a teacher, managing classroom dynamics and education systems. You may have experience coordinating events or conferences where you were responsible for looking after delegates from booking to post event. Or you may come from a training provider or similar where you coordinated a calendar of events and interfaced with organisations and individuals.

Essential:

· Excellent relationship management of stakeholders.

· Confidence in public speaking and presenting opportunities to diverse audience and conducting one-to-one meetings and calls. 

· Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with stakeholders.

· Solutions-focused, with a forward-thinking approach to problem-solving and planning.

· Commercially minded, with a focus on identifying opportunities to upsell and create new revenue-generating volunteer programmes.

· Proficient in IT, with experience using Microsoft Office and platforms such as CRMs.

· Written and oral communication should be of a high standard

· Deeply committed to advancing social mobility and creating empowering opportunities for young people.

Desirable

· Experience working within a charity or in a CSR (Corporate Social Responsibility) department.

· Experience of collecting and analysing impact data

· Knowledge of the youth employment agenda and the labour market opportunities for young people

· Knowledge and experience of the Tower Hamlets area

· Experience of volunteering

This role will require an enhanced DBS check. We operate a safer recruitment policy and we will check on multiple references before employment starts.

At TreeHouse School, we're looking for a SEND Officer to join our team.

You'll lead the scheduling and coordination of the statutory annual review process and be responsible for planning, organising, minuting and drafting all annual review paperwork. You'll support the effective provision of the school office administration by having regulatory knowledge to meet the needs of TreeHouse School and work closely with the reception team where required to support a variety of stakeholders.

You'll liaise closely with the school based Transdisciplinary Team staff, including class teachers, OT, SaLT, PBS specialists as well as outside agencies. You'll manage and organise pupil appointments, including informing parents/carers. You'll manage diaries/Outlook calendars, make appointments, book meetings and training rooms, whilst also being responsible for meeting minutes and note taking.

We are looking for someone who has:

• Formal administrative/reception qualification or equivalent experience
• Excellent working knowledge of SEND code of practice and Annual review process
• Experience of working within a similar SEND organisation/school/charity environment
• Experience of using own initiative to plan, organise and manage own workload

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

West London Centre for Counselling is a well-established and highly respected charity providing psychological counselling to primary care. The charity is now looking for an experienced Director to lead the strategic and operational management of the Centre and its staff. The position involves developing business plans and procedures required for the effective running of the Centre and the meeting of its objectives.

The ideal candidate will have knowledge and experience of running a charity in the healthcare sector, of collaborating with statutory bodies and raising funds for charitable purposes. The charity employs 37 staff and has an operating budget of circa £1m.

Salary will be in the region of £60-65,000 pro rata depending on experience. Part-time and hybrid working negotiable, although please note that the Director will be expected to work from the charity's offices in Hammersmith at least 2-3 days per week.

The job description and person specification are attached.

Please make your application in writing showing how your experience and knowledge meet the person specification.

WLCC is committed to accessibility, inclusion and a fair recruitment process. If you need to discuss adjustments or access requirements regarding your application,  please contact us.

Based in the St Helena Government UK Office, London

Self Employed - 1 year with the possibility of a 1-year extension -available January 2025

Enjoying unique lifestyle opportunities, St Helena Island is a self-governing overseas territory of the United Kingdom. Although better placed to develop economically and socially as a result of opening our international airport in 2017, we are not at the stage of self-sufficiency and therefore remain dependent on UK government aid.

St Helena is in receipt of financial aid which supports a significant amount of the operational costs of running key public services. In addition, St Helena also receives donor funding for key sectors such as infrastructure development and conservation from donors including HMG, the EU and the UN.  Reliance on a small number of donors puts finding continued investment and support into the Island at risk.  With uncertainty around future sources and the loss of EU funding it is important to develop alternative sources of income; this includes the continued support to the UK-St Helena Heritage Trust, a UK charity, and to fundraise for heritage projects on St Helena. Your role will be vital in exploring new funding opportunities, including through the UK-St Helena Heritage Trust, to broaden the number of donors.

You will identify and secure additional sources of funding for St Helena, preparing key documentation and ensuring donor-specific monitoring arrangements are in place. Setting up and managing systems to gather intelligence on funding opportunities from new and existing funding streams, you must track, assimilate and disseminate this intelligence.

Experienced in a similar role and educated to degree level or equivalent, you will have already secured external funding for an organisation. Your background is in Public Sector or Non-Governmental organisations, and you understand the requirements of the Charities Commission. Politically astute, you have worked in culturally diverse organisations and in the development sector at national or international level. You have experience of the international institutional funding landscape and country-level funding and understand the needs of major funding bodies, multilateral development agencies, philanthropic funding sources etc.

The fee based on a self-employed basis will be £20k based on 6 days per month.

How to Apply:

An application form is available at https://sthelenapublicservicejobs.sh/ where further information can also be found, or you may contact Kedell Worboys.

Applications must be sent and received by 26 November 2024. Interviews will take place on either 9 or 10 December 2024.

To be considered for this role, you must complete our application form.  Failure to do so will mean that your application will not be considered.  Please do not submit your CV.

The Public Service positively accepts applications from all members of the community regardless of race, gender, disability, age, sexual orientation, religion or belief, and will consider all applications on the basis of merit, in accordance with the person specification.

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We are seeking an experienced Campaign Mobilisation Manager to design and deliver high impact campaigns, manage and grow our network of campaigners, and centre the voices of people with lived experience of financial insecurity.

This is an exciting opportunity in our growing Policy & Influencing team to establish a robust campaigning function for Turn2us, with a strong focus on system change and the impact of stigma.

We are looking for someone who is passionate about our mission to challenge the systems and perceptions that cause financial insecurity. You will bring experience of developing and delivering high impact and creative influencing campaign strategies with a focus on centring the voices of people with lived experience. 

We want to hear from applicants with a strong understanding of how policy, public affairs and campaigning interact to create social change, and the digital skills to build and grow an online network of campaign supporters.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 11/11/24 at 09:00

Interview date: 20/11/24

This role is to ensure the College meets its strategic financial and planning goals and objectives by being responsible for the day-to-day operations, including finance, HR, IT, fundraising and development, secretarial & governance and administration. The role is a senior position and the successful candidate will be a member of the Senior Management Team.

About Leo Baeck College

Leo Baeck College is a preeminent institution of Jewish scholarship and learning, combining inspirational, high calibre teaching with a commitment to developing rabbis, other professionals, and lay leaders who will build sustainable, accessible, and thriving Progressive Jewish communities.

The College campus is situated on a seven-acre site in the heart of North London with good transport links to central London. On site, LBC occupies a Grade II listed building where classrooms, seminar rooms, student study rooms and offices are located, along with a cafe.

Duties & Responsibilities

• Finance - Oversee the charity's financial operations, including budgeting, forecasting, student finances, financial reporting, preparing the content of the annual Trustees Report & management of the College’s investment portfolio. Supervise and manage third party finance services.
• Fundraising & Development - Support the Principal in developing and delivering the fundraising strategy. Maintain strong relationships with key partners, including donors, alumni and students.
• Strategic Planning & Implementation - Liaise closely with the Principal, Governors and Senior Management Team to develop and implement the strategic plan.
• Oversee the day-to-day operations of Leo Baeck College, ensuring that all activities are aligned with the charity's mission and strategic objectives. Supervise one staff member in general administration and facilities management for the site & College premises.
• Governance & Compliance – Strategic oversight to ensure the College adheres to all relevant legal and regulatory requirements including, but not limited to, GDPR, Companies House & the Charity Commission. Liaise and deal with legal and insurance matters.
• HR – Responsible for all HR activities including, but not limited to, contracts, appraisals, performance management, payroll & recruitment. Management of the College’s HR system.
• IT – Responsible for the management of third party contractor ensuring the IT needs of the College are met.

Do you want to work with a leading advocacy, voice and rights organisation that helps people to be heard when it matters most?

Are you creative, with a knack for design and attention to detail?

Are you passionate about making a difference in the lives of those who need support?

If so, we’d love for you to join us at VoiceAbility.

About the role

We're looking for a motivated Marketing Executive to join our team. 

You will be providing creative and administrative support of our marketing communications as well as co-ordinating our marketing activity.

If you are passionate about raising awareness of our values and the empowerment of individuals to make their voices heard when it matters most, then this role is for you.

This position is a full-time, 35 hours a week, 6-month fixed term contract with a starting salary between £22,500 - £29,500 per annum pro-rata depending on skills and experience. We are open to a conversation about flexible working or job sharing.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We influence policy and practice to make sure that people’s voices are heard and we have ambitious plans to continue to grow our influence.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. 

How will you make a difference?

You will support the creation of and dissemination of marketing collateral to increase awareness of VoiceAbility and the services offered

You will coordinate the creation and production of agreed marketing collateral to budget and schedule.

About you

You’re an organised and detail-oriented professional with a talent for managing multiple tasks and priorities. Your strong time management and problem-solving abilities enable you to make decisions confidently within your scope of responsibilities.

You are self-motivated and eager to grow, always seeking opportunities to improve your skills and adopt best practices. Collaboration is key for you, and you excel at building relationships and communicating effectively with both colleagues and external stakeholders.

Benefits:  

• 28 days annual leave plus bank holidays pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted gym membership; Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.

Professional Development

You will have plenty of opportunities to enhance your professional abilities through in-house opportunities for training and through personal development conversations with your line manager where you can explore career development together.

Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

Important Dates:

Closing date for applications: 09:00 on Monday 11 November 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

We look forward to hearing from you.

VoiceAbility reserve the right to close this vacancy early should a sufficient number of candidates apply.

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.

We now have a need for two Development Officers to work closely with the Development Director and Development Manager in developing our trusts and foundations and statutory income streams, managing the accounts of existing supporters and generating income through securing new funding relationships. This role will involve a diverse range of work, from identifying prospects, creating compelling funding proposals, through to successfully managing relationships with funders.

One of the new Development Officers will have line management responsibility for a Development Coordinator, while the other Development Officer will not have any line management responsibilities. If you have a preference for one or other role, please note that in your application.

Success in this role would mean that, after six months you can:

• Confidently write and speak about Tender’s work, and how we prevent violence against women and girls, to a range of different funders.

• Write clear, compelling funding applications for five-figure sums to a range of funders.
• Proactively maintain positive relationships with funders you are responsible for managing.
• Support and work flexibly with other members of the Development team so that we can collaboratively reach our fundraising goals.
• Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies.

Please see the “Guidance Notes for Applicants” section at the end of the application pack for full details of how to apply. We ask for a copy of your CV and a 1 – 2 page supporting statement. We are happy to consider alternative application formats, such as video applications.

Age UK is currently recruiting for a Procurement Coordinator on a permanent basis to help support the Head of Procurement in the management of all Age UK's procurement activities. This will involve managing end to end procurement processes on lower value projects with the support and guidance from our Head of Procurement, overseeing RFQ and tender activities alongside our Procurement as a Service provider and on-boarding new suppliers.

If you have good attention to detail, the ability to manage multiple projects simultaneously and are comfortable negotiating with suppliers, please review the job description below for a more exhaustive list of responsibilities.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office once a week.

If you have passion for the mission and values of Age UK, combined with a desire to contribute to positive social impact, this role may be for you!

Age UK internal grade - 7L.

Must haves:

* Demonstrable experience of working in a procurement related position.
* Experience of involvement in procurement processes and procedures such as Request For Quote, Request For Proposal and Invitation To Tender.
* Proficiency in Microsoft Office suite of programmes (Excel, Word, PowerPoint).
* Ability to analyse and accurately interpret and report on financial and commercial data.
* Understanding of supplier contracting and onboarding processes.
* Working knowledge of principles of negotiation, supplier management and contract administration.
* Strong communication skills and ability to clearly present and explain complex and/or technical information.

Great to haves:
* Member of the Charted Institute of Purchasing and Supply (CIPS) or interest in future study towards CIPS qualification.
* Experience of working with or managing insurance broking providers

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Are you passionate about transforming the lives of families of babies and young children with special needs and/or disabilities? 

First Step is a Charity based in the London Borough of Havering, that for over 36 years has supported more than 1,700 families and their children.

Families are referred or self-refer to us at a moment of crisis or uncertainty, normally pre-diagnosis, fearing all is not well with their child.  We provide an array of family-centric services tailored to each family’s and child’s needs.

We are looking for a Centre Manager to take over from our current postholder who has been with the charity for over 27 years as both volunteer and staff member and will play an active part of inducting and handing over and to the successful candidate.

The person we are looking for is a unique blend of heart and mind, who is committed to ensure that every person that comes into contact with First Step feels welcomed and is treated with dignity and respect.  They also need to ensure that First Step operates in a professional, organised, and effective manner.

You will be a friendly, capable and professional leader who is able to provide support and nurturing to a small team of staff and volunteers.  You will be passionate about working with the children and their families in sometimes challenging situations.  You will have a good understanding of safeguarding and be able to juggle workloads.

The postholder is responsible for overseeing all day to day front of house and administrative functions of First Step and it will be a hands-on role.  They will develop and maintain effective and efficient business systems across the organisation to ensure best value for the children and families we support.

Key Information

Location: Hornchurch London Borough of Havering

Contract: Permanent, Full-time

Hours: Monday – Friday 08:30 – 17:00

Reporting to: CEO

Closing Date: midday 15th November although early application is advised as it could close earlier if we receive a high level of interest

Application: Please submit a CV and covering letter of no more than 3 sides of A4, explaining your motivation for applying and your relevant skills and experience, and how they meet the requirements of the role.  A detailed Job Description and Person Specification is available. 

Annual Leave: 6.6 weeks holiday per annum including bank holidays

Pension: Employer pension contributions after 3 months

For further information or an informal conversation, please see contact details on Job Description

First Step is committed to working with children, parents, staff, volunteers and the community to safeguard and promote the welfare of children and vulnerable adults. We have a duty to carry out the appropriate procedures if we believe that a child or vulnerable adult may be subject to any form of abuse.

First Step is committed to making sure it provides equality of opportunity through employment and service delivery. First Step’s approach to Equality and Diversity is based on the principle of inclusion (increasing the diversity of people actively involved in and contributing to the development of sustainable communities). At its heart is a commitment to the value that all staff bring to the organisation because of their diverse characteristics. These cover race, gender, disability, age, marital status, sexuality, religion, background, personality and work style.

Please be aware that a Disclosure and Barring Service (DBS) check will be required under the provision of the Rehabilitation of Offenders Act 1974.

Job Summary 

The primary role of the Area Dean’s PA is to provide high quality and professional administrative support to the Area Dean of Hackney in their work. The job requires someone who is a self-starter, who is able to prioritise a busy workload, meet deadlines and work as part of a dynamic team.  

Job responsibilities 

PA duties  

• To support Area Deans with the administrative aspects of the Hackney and Islington Projects: Hackney Area Dean oversees the catholic mission stream of work

• To support the Area Dean with administration related to their parish and deanery responsibilities in partnership with local colleagues, ensuring that all documents and briefing materials are prepared and collated.

• Dealing sensitively and confidentially with mail, email and telephone calls. To respond as far as possible on the Area Dean’s behalf, and, where appropriate, draft emails and letters.

General Duties  

• To develop and maintain efficient filing systems, both in hard copy and electronically.

• To be responsible for the ordering of office supplies and equipment.

Support to Mission Project  

• Assist the Area Dean with organising meetings with colleagues, planning mission and training events

• Liaise with the Archdeacon and Dean of Mission and Associate Area Dean

• Communications with the Stepney Area Team.

• Provide administrative support to the Parish and Deanery (rotas, minutes, agendas etc) in a way that releases capacity of the ministry of the Area Dean

• Processing of Area Dean’s expenses.

Finance 

• Support the parish finance processes where required.

The postholder may be required to undertake any other duties that are commensurate with the role. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Excellent administrative skills with proven relevant experience 

• Experience of email management and electronic filing 

• Ability to innovate, initiate and maintain good and effective administrative procedures 

• Proficient user of Microsoft Office and Eventbrite with the ability to master quickly other software packages 

• Database experience   

• Good interpersonal and social skills: Good communication skills with the ability to communicate effectively in written and spoken English, and able to relate to the wider public 

• The ability to work well with others, as well as independently when required (This post will be located in a satellite office) 

• Efficient and organised with an eye for detail and an ability to anticipate what needs to be done 

• Sympathetic to the aims and ethos of the work of the Church of England 

• Be willing to turn their hand to a variety of tasks as the need arises 

• Good judgment, discretion and confidentiality 

• Self-motivated with the ability to remain calm under pressure 

• Willingness to work flexibly with occasional evening and weekend attendance required (Time off in lieu given) 

Desirable 

• Experience of running and overseeing events and courses 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months’ of employment 

• Season ticket loans of public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

Interviews will be held on 5th November 2024.

Leadership and Governance Officer (Maternity Cover)

Salary: £41,852 p.a. (Inc London Weighting)  

Hours of work: Full time/35 hours per week  

Contract: 12 months – Maternity Cover

Location: London Office/ Hybrid  

Job Profile 

The leadership and Governance Officer is a key role that enables CAFOD’s Leadership (the Executive Team) and Governance (the Board of trustees) teams to fulfil their remits well through sound administration, organisation, and relationship-building skills. 

The post sits at the centre of CAFOD and will have a broad overview of key issues affecting CAFOD’s work and the management mechanisms in place to address them.  The post holder will have proven experience in providing sound administrative and organisational support at a board/senior management level. This includes excellent communication and interpersonal skills with an ability to interact across different cultural settings. They will have experience in setting meeting agendas, following up on key actions and experience in forward planning with excellent project management skills to support the Board of Trustees. 

The post holder will ensure: 

• That the governance of meetings and functions in CAFOD (Board of Trustees and relevant committees) are well planned, effective and documented transparently. 

• That governance reporting requirements are fulfilled to a high quality and in a timely fashion. This includes minute-taking, serious incident reporting and follow-up actions. 

• That they keep abreast of changes in the governance environment and ensure CAFOD is following charity commission regulations appropriately, engaging with relevant Directors accordingly. 

• That key stakeholders receive a high-quality service from the small Directorate team. This includes CAFOD colleagues and supporters, Trustees, Catholic Church officials and members of the public. 

The role is part of the Governance Team, which has a broad, cross-organisational remit, working closely with CAFOD’s Directors.  

The post holder will also manage the Leadership and Governance Assistant who provides direct support to CAFOD’s Executive Director and Executive Team. Line management of this post holder is provided by the Executive Director.

Key Responsibilities 

Ensuring effective Governance (60%) 

• Acting as Secretary to the Trustees and Committees, ensuring that the annual meeting cycle (Governance Calendar) is followed, records of meetings are kept and that external submissions (e.g. the annual report, serious incidents, and other reporting) take place in a timely manner. 

• Ensuring Trustee and Trustee committee meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including guidance for Chair, minuting, follow-up, action tracking, etc) and that follow up actions are monitored and undertaken.

• Liaise with Trustees on governance matters, including due diligence requests, and events, planning a schedule of Trustee travel to international programmes. 

• Overseeing the recruitment and induction of trustees to CAFOD’s Board and coordinating their on-going training and development in conjunction with the Governance Lead Trustee. 

• Manage the policy review processes and document management with support from the Leadership and Governance Assistant. 

• Ensuring relevant policies come to the Board of Trustees for review in line with the schedule of reporting as outlined in the Governance Calendar. The meeting calendar dates are reviewed on an annual basis in October (so next review is October 2025). 

• To be responsible for CAFOD Trustee’s Annual Report being produced in a timely and accurate way, commissioning a consultant. 

• Liaising with the Executive Members regarding governance matters ensuring that they are able to provide relevant and accessible information in a timely manner. 

• Assist with the communication of CAFOD’s governance work with key donors, supporters and other stakeholders. 

• Working with the Governance Lead Trustee to implement any necessary improvements in CAFOD’s governance mechanisms.   

Ensuring the effective running of the Executive Team (25%)  

• Providing strategic guidance on governance issues and support to CAFOD’s Trustees and Leadership Team. 

• Managing the Governance and Leadership assistant to ensure that Executive Team meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including minuting, follow-up, action tracking, etc.). 

• Having a broad oversight of all critical projects and support the team to deliver its objectives on time and to budget. 

• Brief the Executive Team on matters arising as needed especially governance. 

• Process organisational grants and memberships. 

• Alongside the Governance and Leadership Assistant, maintain an overview of CAFOD’s key contacts and relationships with the Catholic Church 

Support to the Director (15%) 

• Working closely with the Executive Director in planning trustee board meetings, following up on necessary actions and ensuring that papers and other necessary information are well produced, accurate and timely. 

• When the Governance and Leadership assistant is absent, to manage the diary of the Executive Director. This includes broad insights to plan effective use of their time, including sufficient time to follow up on actions and to prepare for internal and external commitments. 

• Provide support on Budget monitoring for the team with input from the Executive Director and L&G assistant. 

• When required monitoring the ED inbox, ensuring that requests are followed up and that communications are drafted and signed off, as necessary. 

• Forward planning and ensure coordination of travel. 

• Prepare briefings and presentations for the ED when required. 

People Management 

Lead, manage, develop and support the Leadership and Governance Assistant by championing CAFOD’s purpose and values through building strong and safe working relationships, setting SMART objectives and conducting performance reviews, and nurturing staff career development.  Encouraging collaborative ways of working and aiding staff to be adaptable to change whilst engaging with the external and internal context.    

Safeguarding 

All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities. 

Person specification 

Understanding our context – awareness of and sympathy with CAFOD as an agency of the Catholic Bishops Conference and a commitment to international development. 

Working together – a team player who is able to get the best out of others; communicating well across cultures and levels; seeking to understand where and how problems arise and finding solutions. 

Resources – careful stewardship towards resources, always cognisant of CAFOD as a Charity; ability to prioritise and use my (and others’) time well and respectfully. 

Results – seeking feedback and continuous improvement; awareness of own development needs and taking responsibility to act on them. 

Job specific competencies 

• Experience in setting meeting agendas to make the best use of time and achieve objectives, follow up and results. 

• Experience of forward planning and ability to take a project management approach: bringing in the right people and using their contributions well. 

• Good understanding of charity governance requirements 

• Communication and interpersonal skills that enable the person to interact across different cultural settings. 

• The ability to process complex information and compose accurate minutes. 

• Collating the necessary paperwork for Trustees whilst exercising meticulous attention to detail 

• Ability to manage and organize a complex work pattern, managing competing priorities and dealing with senior-level stakeholders. 

• Ability to work with discretion and confidentiality. 

Desirable 

• Experience of working with/in a catholic church/NGO setting. 

• Being able to work in Spanish, French or Portuguese. 

• Experience in line managing others. 

• Experience in managing budgets. 

• Trustee experience.   

CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds. 

There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

Community Coffee Shop Supervisor, to serve customers and maintain high standards in SCT x Paper and Cup. 

Role and responsibilities

• Greet Customers in a warm, friendly and welcoming manner
• Always maintain excellent customer relations with clear communication
• Brew excellent coffee and beverages including ‘latte art’
• Prepare orders to customers specifications
• Maintain excellent level of hygiene in food preparation and service areas
• Ensure high level of personal hygiene and appearance (including the wearing of protective clothing at all times)
• Comply with Health and Safety regulations
• To follow the SCT x Paper and Cups policies and procedures
• Follow cash handling procedures, policies, use of the cash register and ability to ‘cash up’ at the end of your shift as and when required
• Perform cleaning tasks per the rota
• Report any machine faults to the manager
• Ensure all comments and complaints are raised to the Manager
• Carry out other duties as may reasonably required
• In consultation with the Shop Manager, sell donated stock and receive donations, storing appropriately for processing
• Maintain stock levels of donated goods ensuring a quality retail offer in the shop
• To be willing to cover at other shops when, and if, necessary

Additional benefits:

• BUPA Employee Assistance Programme 
• BUPA Wellbeing plan
• Cycle to work scheme
• Season ticket loan
• 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent)
• Contributory Pension Scheme with employer contributions of 5% 
• Training and development opportunities