Accounts Services Administrator Jobs in Home Based

CHIEF EXECUTIVE OFFICER

For over 40 years, Being There, a medium sized charity, has provided practical, emotional and social support to those affected by life limiting illnesses across much of Greater Manchester. The services of the charity are delivered by an enthusiastic cohort of volunteers managed by an established and capable management team.

After steering Being There though the Pandemic and the recent economic impact on charities, our long serving CEO, Karen Mercer, is retiring. We are therefore looking to recruit a new leader for our team.

We are looking for someone who can:

· Understand and navigate the challenges of charity funding in difficult economic circumstances.

· Lead, motivate and develop the management team, administration staff and volunteers to expand the service.

· Raise the profile of the organisation.

· Seek out and develop relationships with similar organisations, client groups, existing and potential funders.

If you are interested in this challenging and rewarding role, we would be delighted to hear from you.

Part time will be considered for the right candidate.

Being There is an equal opportunities employer and is proud to have been acknowledged as an Investor in People.

We anticipate holding initial face to face interviews at one of our office locations between Tuesday 4th and Friday 7th of June 2024.

Closing Date: Friday 24th May at 12 noon.

At St John's College, we're currently looking for a Property Compliance Officer to join the team.

You'll lead on day-to-day responsibilities for property, health and safety and vehicle fleet regulatory and statutory compliance at St John's College and its residential settings.

You'll routinely conduct property inspections and identify any corrective actions required, ensure that these issues are recorded, and remedial actions are followed up. You'll support with the management of the vehicle fleet, carrying out routine vehicle safety inspections, driver checks and maintain related documentation and/or systems.

You'll maintain appropriate records of reported accidents, incidents and/or dangerous occurrences and provide recommendations for improvement where required. You'll produce termly health and safety statistics for SLT, Governor and Trustee reports and other as required. You'll actively promote safe working practices and support staff and managers with the production of generic, specific or dynamic risk assessments.

We are looking for someone who has:

• Valid UK/EU driving license which is free from penalty points that relate to disqualifications or other serious road traffic offences.
• Knowledge of building, mechanical, electrical compliance in accordance with relevant health and safety legislation and/or regulations.
• Practical experience of effective risk assessment and management and able to provide professional support and advice.
• Experience of using and maintaining paper and electronic records/systems and effective compliance monitoring.

In return, we offer great benefits including a generous holiday allowance, commitment to continued professional development (CPD) and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Are you up for the challenge!

Are you self-motivated, organised, empathetic, able to work independently and think on your feet, then you might want to consider joining a small team of like-minded people.

Our Carer Liaison Workers work within both local NHS Trusts (BRI and Southmead Hospitals), where they make a real difference, supporting adult carers – those who care for others who can’t manage without their help, when the person they care for goes into hospital.

You would provide information, advice and support, enabling carers to navigate their way through the intricacies of the hospital journey, whilst liaising with health and social care professionals to ensure the carers voice is heard and their needs are supported, including during discharge planning.

You would also work with hospital staff to improve their knowledge and experience of supporting carers, through development work and training.

You’ll be joining the team at a pivotal time for our charity. Having recently secured our core statutory income for the next 3 to 5 years we’re now looking to use that as a launchpad to grow and develop new and existing services.

We are looking for dynamic and creative individuals with proven experience in :-

• Information and advice work, including providing support and advocacy to individuals.

• working with individuals needing emotional and practical support.
• working in or with a health or social care environment.

• Experience of working in partnership with other organisations.

There’s lots more we could tell you, but why not apply and come and see for yourself.

Closing date for applications …Thursday 6th June 2024 @ 5pm …Interviews W/C 17th June 2024.

Documents required are:

· Introduction

· Job Description & Person Spec.

· Impact report

THE CANDIDATE

We are seeking an individual who is poised to take the next step in their fundraising career. The ideal candidate is a skilled networker and communicator, capable of building strong relationships and understanding the motivations of our corporate partners.

While prior experience in events, charity, or fundraising is beneficial, what matters most is your genuine passion for charity and working with your team to achieve the shared goals of our organisation.

This role will require occasional work outside of standard office hours, including evenings and weekends.

Above all, your commitment to our mission and the well-being of our families should shine through in all interactions with our supporters.

THE ROLE

As the Corporate Fundraiser at Zoe’s Place Liverpool, you will play a pivotal role in supporting our mission by contributing to the delivery of our overall income generation strategy.

Your primary responsibilities will include researching and cultivating relationships with corporate supporters to drive sustainable income growth. Collaborating closely with the Senior Corporate Fundraiser, you will ensure that potential corporate partners share our mission and values, while providing ongoing communication and stewardship.

This is an exciting time to join our team as we embark on a Capital Appeal for a new, state-of-the-art Liverpool Hospice. You will be part of a dynamic environment full of enthusiasm and passion, both within our staff and the local community, as we work together to achieve our goals.

This role offers a hybrid working arrangement, allowing you to work remotely up to two days per week, with the remainder of your time spent at our Liverpool-based hospice in West Derby.

ABOUT US

Zoe’s Place provides respite, palliative and end of life care to babies and children from birth to five years old with life limiting or life-threatening illnesses, with our team of specialist nurses offering round-the-clock care and support. We’ve created a safe, caring and fun place, where parents know that their child will receive the best care possible - a home away from home.

*If you would like to have an informal chat about the role, please feel free to contact Gina, Senior Corporate and Major Donor Fundraiser at the hospice*

Eclipse is looking for a competent, organised and experienced Finance and Operations Manager to join the organisation during a period of transition.  The Finance and Operations Manager will be responsible for managing the finance support service for the organisation together with operational support for Governance, Admin & HR.

This is an opportunity to play a vital role in the organisation as it develops and instigates an exciting and ambitious new set of plans over the next six months.  You will be working directly with senior leaders and trustees, and line-manage an Administrator utilising strong financial and administrative skills to manage the charity’s finances and day to day operations.

The ideal candidate will have an understanding of budgets and financial management as well administration, along with a passion for theatre and culture to be made by and resonating with Black voices and the communities in the North of England.

Snapshot of the role:

• Full time, with part time options available.
• Fixed 1-year contract, with a view to extend.
• £35,000 gross salary pa (pro rata if applicable).
• Able to work from or travel to Leeds with reasonable notice – hybrid and remote options possible.
• Expected start date is as soon as possible.

How to Apply

Please send a CV and Covering Letter describing your suitability for the position and specific examples of how your past experience matches the person specification, outlined below, with dates you are not available for a remote interview on Zoom.

Please also include in your application brief details of where you heard about this position. (e.g. word of mouth, Arts Jobs, LinkedIn, Twitter, etc.)

About Eclipse

Eclipse is one of the UK’s most innovative, Black-led touring theatre and production companies, inspiring new narratives about the Black and Global Majority experience. In partnership with venues and collaborators, we commission, develop, produce and present new work by Black and Global Majority creatives, whose voices are all too infrequently represented on the main stages across our country.

Rooted in the North of England, we are a Leeds based organisation with a national profile, touring our work across the country. We are proud to have proved that there is an audience for Black and Global Majority theatre outside of London.

We believe in the power of culture to connect people and to change lives.

We continue to reflect England’s diversity by championing and producing Black and Global Majority stories.

JOB DESCRIPTION

Purpose of the Post

• To Provide financial leadership and to be accountable for financial reporting to the leadership team, Board, and stakeholders.
• To be responsible for effective management of the day-to-day office administration, and HR processes.
• To undertake company secretarial duties to ensure compliance with statutory requirement and relevant legislation.
• To work directly with the leadership team and board supporting business planning, organisational development, and to ensure Eclipse meets its aims and objectives.

The Finance and Operations Manager is a key relationship for internal staff and suppliers as well as fielding enquiries from artists, partners and the general public.

Terms and Conditions

Reports to: Senior Change Director

Other reporting: Board of trustees

Line manages: Other administrative staff once recruited, external accountants, IT supplier

Salary: £35,000 gross per annum (pro rata if applicable)

Location: Working from home with some working from company office in Leeds with reasonable notice

FTE / Hours: Full Time (1.0 FTE) at 35 hours per week, plus a compulsory break for one hour. Part-time options of 0.5 to 0.8 FTE would be accepted.

Holidays: 28 days per year (including statutory Bank Holidays), pro rata if applicable

Term: 1-year fixed term contract, with a view to extend following a contract review

Notice: 6 weeks either side for the period of the contract.

Pension: 3% employer contribution.  

Role responsibilities
The Finance & Operations Manager is responsible for:

Finance

• Preparation, monitoring, and control of the budgeting and forecasting processes.
• Provision of clear and timely management accounts to the senior team and Board of Trustees.
• Administration of the company’s financial systems through day-to-day bookkeeping including data entry, management of petty cash, processing of invoices and bank reconciliation.
• Liaising with the external payroll provider and payment of monthly salaries.
• Overseeing the preparation of the annual statutory accounts and management of the annual independent examination.
• Supporting in the delivery of an annual report or funder reports as needed, including Arts Council England NPO reporting requirements and quarterly payment conditions. 

Governance

• Leading on the arrangements for Board Meetings and Away Days: minute taking, writing and circulating agenda and documentation, post-meeting minutes and communicating with the Trustees pre-meeting on location, time and attendance.
• Regularly reviews the company’s policy making – ensuring the company maintains and abides by its policies e.g. Safeguarding, Health & Safety, Environmental and Staff Handbook.

Administration & HR

• Day to day responsibility for managing the HR function of the company.
• Keeping in contact with and responding in a timely manner to any queries from key stakeholders.
• Support the organisation to maintain key relationships and deliver report writing.
• General administration and office management lead.
• Management of the company calendar.
• Administration of company compliance and reporting to statutory bodies e.g. Companies House and the Charities Commission.
• Working as a central point of contact through phone and email.
• Management of the company administration systems.
• Support the delivery of contracts and letters of agreement.
• Support recruitment and onboarding processes.
• Support accommodation, travel, logistics, and tour-booking processes.

Salary: £33,926 per annum (5 days)

Contract: Full or Part time available 4 or 5 days 

Location: Hybrid. The post holder will be contractually based at Hospice House,Kings cross London. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment.

Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

 Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year) 
• Matched pension scheme up to 7% of salary 
• Support for staff with caring responsibilities
• Family-friendly culture 

 How to Apply: CV and supporting statement -using Hospice UK’s supporting statement document – see below 

 Closing date for applications: Wednesday 22 May, 5pm 

Interview dates: Wednesday 29 May and Thursday 30 May 2024. Interviews can take place in person in London or remotely via Zoom 

The Role: 

Join us at Hospice UK’s Compassionate Employers programme as we change how employers support their employees through grief, caring, and the end of life. 

Since our launch in 2019, we've seen impressive growth, and now we need a talented account manager to help keep our clients happy and thriving. From NHS trusts and hospices to corporates, like Aviva and Deutsche Bank, you'll work with a diverse range of clients, so flexibility and tailored approaches are key. 

We're after someone who can build strong relationships and think strategically to meet our clients' needs. You'll need to spot opportunities for growth and collaboration while ensuring our clients get the most value out of our programme. You don’t need to come from a wellbeing background, but we are looking for someone who is interested in this area and who shows a willingness to learn.

Most importantly, we want someone who cares as much as we do about making a real difference in people's lives at work. If you're driven to promote workplace wellbeing and eager to create positive change, come join us and help shape the future of the Compassionate Employers programme. 

The Team: 

We are a team of three that sit within the wider Income Generation and Grants directorate. The Compassionate Employers team includes the Compassionate Employers Programme Lead, Corporate Development Manager and the Compassionate Employers Executive.

Working together, we aim to support employers who need our workplace services, ultimately raising funds for hospices throughout the UK. 

The Compassionate Employers programme and this role sit within our Corporate Development Team, within Income Generation and Grants. Compassionate Employers is a key part of Hospice UK’s Income Generation strategy. 

Our Corporate Development Team works closely within and across the department. The focus in the team is on building partnerships with businesses, through commercial activity, fundraising or strategic support. Current corporate partnerships include several ‘charity of the year’ relationships, conferences and events, sponsorship, cause-related marketing partnerships, a supplier directory and a jobs board. As well as driving positive change for people affected by terminal illness and bereavement in the workplace, Compassionate Employers is an important income generation stream and ‘door-opener’ for Hospice UK.

Hospice UK: 

Hospice UK is the national charity for hospice and palliative care. We provide support, leadership, expertise and advocacy for over 200 member hospices across the UK. 

Our membership offer for hospices and their staff teams includes online resources, newsletters, conferences, networks, clinical and advocacy programmes. We bring hospices and sector partners together to discuss new ideas and collaborate in new ways, sharing good practice and celebrating the brilliant and innovative work that happens every day in hospices around the country.

How to apply 

If you would like to apply for this role, please send the following documents to recruitment by Wednesday 22 May, 5pm 

• Your CV. Ideally in Word format. 
• A completed supporting statement form (link to new form) 
• A completed equalities monitoring form 

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel 

Please make sure you provide your contact details in your email.  We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above 

Additional notes: 

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. 

Hospice UK is an Equal Opportunities Employer. 

Job Description 

• To provide a comprehensive money management service for people we support who are unable to manage their own financial affairs. 
• To be part of a professional team that provides a person centred approach which enables people we support to manage their money as they choose.  Ensuring at all times that financial risk is minimised through the operation of good financial management, procedures and systems. 
• To ensure Alternative Futures Group is compliant in its role of Corporate Appointee as stipulated by the Department for Works and Pensions. 

Dimensions 

• Deliver a financial service to people we support within a locality. 

Principle Accountabilities 

• Notify DWP and complete all paperwork for people supported. 
• Cover all legal requirements of appointeeship as stated by DWP. 
• Manage appointee sub bank accounts for people supported within a locality. 
• Receive and manage all social security benefits and other income for people supported within a locality. 
• Reconcile sub bank accounts for people supported within a locality. 
• Provide visible access to bank statements when required. 
• Up load money onto individual pre-payment cards. 
• Monitor balances on pre-payment cards within a locality. 
• BACS / Cheque payment runs. 
• Set up and monitor direct debits / standing orders on sub accounts within a locality. 
• Jointly agree personal budget plans for people supported with operational staff. 
• Jointly authorise additional expenditure request for people supported. 
• Scan and upload benefit letters and responses onto operation management information system. 
• Finance audits as and when required. 
• Ensure knowledge regarding benefits and legislation is kept up to date. 

Person Specification - Essential Requirements: 

Qualifications, Skills & Experience

• GCSE or A Level education, literacy and numeracy skills
• Motivated to provide high quality advice to people supported
  Good organisational skills
• Excellent command of the English language and the ability to produce quality written advice
• Highly articulate with the ability to communicate effectively with the people we support; colleagues at all levels and other professionals
• The ability to develop and maintain good  working relationships at all levels
• Analytical and problem solving skills and the ability to deal with a range of people and financial issues.
• At least one year of experience in dealing with welfare and benefits legislation

Knowledge, Abilities & Personal Attributes

• Up to date knowledge of all welfare benefits and legislation
• Knowledge of Windows based applications
• Knowledge of Advanced Excel
• Knowledge of computer based systems

This role is home based however a full driving license required as occasional travel will be required. 

This role is Band I as per our banding structure.

Senior Legacy and In Memory Fundraising Manager

An exciting opportunity has arisen within Sue Ryder for a Senior Legacy and In Memory Fundraising Manager to lead, manage and develop our Legacy and In Memory Strategies to deliver sustainable long-term income growth.

Sue Ryder has a dedicated focus on investing in our legacy giving and we are looking for a passionate and dynamic leader to take on this integral role within the organisation.
Reporting to the Head of High Value and Legacy Fundraising you will:

Key Responsibilities

• Manage the development, delivery and implementation of the Legacy Strategy to deliver sustainable long-term growth
• Lead the Legacy and In-Memory team to maximise Legacy & In-Memory income for Sue Ryder and ensure an excellent stewardship and supporter experience
• Be able to interpret and act on data insight and produce robust reports about legacy income and the legacy pipeline
• Work with colleagues to ensure excellent stewardship is followed through in the Charity’s administration of legacy gifts
• Take the lead on the annual planning budgets, forecasting and variance reporting on monthly management accounts for Legacy and In-Memory Giving
• Keep abreast of the latest trends and innovations in Legacy and In Memory Giving
• Plan and lead innovative marketing campaigns including using digital channels
• Lead and manage the promotion of Legacy & In Memory Giving, working closely with colleagues in the care centres and across the organisation to promote a Legacy culture and drive growth across the legacy pipeline

The successful applicant will bring:

• Extensive Legacy & In Memory fundraising experience with a minimum of two years at manager level
• A track record of delivering innovation in generating income from Legacies
• Experience of planning, implementing and monitoring large budgets to agreed deadlines
• Experience of leading, inspiring and empowering colleagues to promote legacies and deliver excellent results
• Excellent communication skills – written and oral with the proven ability to communicate with persuasion and credibility
• Excellent Marketing skills to deliver growth from consumer marketing across multiple mediums including digital
• Experience of managing and motivating advertising/marketing agencies to deliver exceptional results
• The ability to analyse data and produce detailed reporting on campaigns and performance
• A thorough understanding of the Legacy Administration process and ILM standards

It is essential you are educated to degree level or have direct sector experience of Legacy Fundraising at manager level for a minimum of two years.

Competitive Benefits Package
27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
EAP support scheme
Staff discount with thousands of retailers
Enhanced maternity, paternity and adoption pay
and lots more. Please visit our careers website for the full list.

Closing date: 23 May 2024
Interview date: TBC

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

This role will support the delivery of our Impact and Evaluation strategy. This area of our work helps us to understand the impact of our grantmaking and creates and evaluates internal and external datasets to improve our work. Our Impact and Evaluation portfolio includes commissioning and undertaking new research, supporting our aim to publish studies on issues that affect children and young people living in poverty. 

We are a growing charity and our Impact and Evaluation department has a key role to play in the strategic and operational development of the charity as it grows. This role will support the delivery of that aim by working closely with the Impact and Evaluation Manager.

Responsibilities:

Data Collection: Assist with the collection and storage of research and survey data, including demographic data and outcomes indicators, employing quantitative and qualitative methods. Gather and engage with external open and government datasets. 

Database Administration: Retrieve and analyse datasets from internal databases, responding to requests for data from the team. Update and enter data into key dashboards to monitor trends and issues. 

Data Analysis: Assist with data analysis tasks, including cleaning and analysing quantitative data using software (e.g., Excel, PowerBI), as well as coding and analysing qualitative data using thematic analysis techniques.

Reporting and Presentations : Assist with the preparation of key reports, dashboards, and presentations summarising key findings, trends, and insights from impact and evaluation activities for fundraising purposes, including developing content for social media.

Evaluation Planning: Assist the implementation of evaluation plans for specific programs or initiatives. Contribute to planning large-scale projects, including the selection of appropriate evaluation methods, data collection tools, and evaluation frameworks.

Survey Administration: Assist with the design, administration, and analysis of surveys to gather feedback from grantees, staff, and other stakeholders. Monitor and act on grantee feedback, sharing relevant results with key staff.

Research Administration: Schedule and undertake interviews/focus groups, supported by the I&E Manager. Manage administrative activities such as contact with participants, transcription and coding.

Collaboration: Support the I&E Manager to collaborate with internal staff, research partners, and organisations in the sector to support evaluation activities.

About the role:

The SHP Somerset Cluster is based in the heart of the London’s theatre and shopping districts – the main hub is just off Drury Lane, with the other sites near Oxford Street and Tottenham Court Road. The aim of the service is to support people over the age of 18 to navigate various support needs and develop the skills required to maintain independent accommodation long term.   

As a multiple disadvantage (MD) referral and move on coordinator, you will work as part of a larger support team to ensure that consideration is given to the individual experiences of multiple disadvantage when it comes to accessing and moving on from our service.   

You will work with people from their first interaction with the service: at the point of referral, ensuring that all aspects of someone’s experience is considered by undertaking a trauma informed, culturally sensitive assessment and supporting your colleagues to develop their awareness of these experiences. 

From here you will then support their journey through the service by working alongside other support staff to foster a culture of move on, supporting the development of holistic and realistic move on goals.   

This work will be underpinned and supported through the development of a move on programme. This programme, developed and overseen by the MD Referral and Move on Coordinators in partnership with the Recovery and Opportunity Coordinators, will be not only look to develop confidence and ability to navigate social systems, but also be accredited through SHP’s AQA Registered Learning Centre.   

In addition, you will carry your own caseload for people living in the step-down services to ensure that they are prepared, equipped, and confident about moving on. This may include identifying current barriers within the system that can prevent someone from moving on successfully or within their set timeframe. 

About you:

• Experience of coordinating projects across multiple teams or people with varying roles to achieve successful outcomes for vulnerable people
• Knowledge and awareness of the intersection of needs in people facing multiple disadvantage & strong understanding of how the intersection & co-occurrence of these issues can make it difficult for people to engage with support or to move on from services.
• The ability to judge the appropriate response to situations that you find challenging or emotionally difficult
• The ability to work as part of a team to ensure that everyone is clear in their roles and provide peer support and guidance when needed, working through any arising conflict professionally and successfully
• Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
• Excellent administrative and IT skills including Microsoft Word, Excel, database usage and e-mail, and the ability to interrogate and extrapolate data from various sources

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info: 

Closing date:  Sunday 19th May at midnight

Interview date: Interviews likely to be held week commencing 27th May 24

This post will require an Enhanced DBS check to be processed for the successful applicant.

If you’re motivated by delivering services to a high standard and able to work within defined procedures, then this could be the perfect job for you. 

Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity is looking for an organised Finance Officer with experience of managing and prioritising a diverse workload. This role will need good communication skills as you will be liaising with wide range of people, including our members, either by phone or email. 

We are looking for someone who is IT savvy, ideally with a minimum of 2 years accounts/finance office experience.

In return you’ll get to work in a dynamic and rewarding environment and have the opportunity to contribute towards the safeguarding of vulnerable children and adults.

Please note this job can be based at Head Office (Swanley, Kent), Home-based, or Hybrid. 

Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.

As Supporter Engagement Officer you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition you will develop appeals and communications that engage and inform supporters which help to raise more voluntary income.

Directly supporting the Direct Marketing and Legacy Manager and working closely with all of the Supporter Engagement team it would be beneficial if you have previous experience or an interest in Fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative skills, the ability to manage a varied workload and be highly organised.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 20th May 2024

Interview date: 23rd May 2024

We are looking for a talented fundraiser, ideally with a background in the cultural sector to join the Gardens, Libraries & Museums (GLAM) Team within the Development and Alumni Engagement team of the University of Oxford.

In this role in any given week you might see a dodo, extraordinary thousand-year old Chinese ceramics, insects collected by Darwin, the first scientifically described dinosaur and drawings by John Ruskin, as well as work on projects involving saving the largest flower in the world or supporting world-leading restitution work.

The collections are important and renowned on their own accounts, but also play a key role in the University’s research.  In addition, they are the open doors to the University of Oxford, encouraging a diverse range of communities to engage with our academics and curators.

About the role:

Your role will include fundraising to support the various institutions, working with individuals, trusts and corporations.  You will be responsible for a portfolio of donors, including prospecting and stewardship.  As part of the wider GLAM fundraising team, you will also be responsible for delivery of stewardship events and get involved with wider appeal activities.  You will work with curators and Directors in the various institutions and have the opportunity to frame appealing projects to present to prospects.

This is an opportunity to raise funds to support some of the most beautiful and significant objects and collections in the country, and to work as part of the highly successful fundraising team at the University of Oxford.

What We Offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

• Flexible hybrid working
• An excellent contributory pension scheme
• 38 days annual leave
• Membership to CASE
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans

Application process:

• Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal.
• Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.     

Only applications received before 12.00 noon on 14 May 2024 can be considered.

Interviews are currently scheduled to take place on 24 May 2024, in person in Oxford.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

Job Description

Summary of Job Purpose

The Business and Operations Lead plays a vital role in managing and developing the operational business functions of the organisation and supporting its charitable aims; working closely with the CEO to deliver and improve the organisation’s strategic planning, operational delivery, and budgeting/ finance processes. The postholder plays a vital role in ensuring that the day-to-day operations of the iHV run smoothly, with key functions:

• Leading iHV business and financial management, including accounting, budgeting, reporting, strategic planning and risk management.

o Work closely with the CEO, senior leadership team and our accountants to align financial and operational strategies.

o Manage financial controls, procedures, and systems.

o Collaborate with various departments, including external stakeholders, for effective budgeting and operational management.

• Leading iHV operations:

o Senior responsibility for administrative, legal, and compliance functions, ensuring smooth operations. This will include management of our Emsworth Office, IT and risks, supporting business planning and change management.

o Lead the operational change for a new Customer Relationship Management (CRM) system and website. iHV Project Lead working with the supplier, the Project Manager and a small team at the iHV to ensure that the project is delivered within the specified time, cost and quality parameters of the specification.

o Working closely with our part-time Head of HR, supporting the senior management team and line managers with HR matters, including recruitment.

o Line management responsibilities of designated staff in the corporate team, supporting business administration.

o Working with the CEO to ensure good governance of Board-related matters, collating Board papers and attending quarterly Board meetings.

Key areas of responsibility:

Business and financial management:

• Maintain and develop robust quality assurance processes for income and expenditure, working with our CEO and accountants, to ensure all financial and reputational risks are effectively managed.
• Ensure effective financial processes across the iHV, with systems in place for invoicing, managing iHV payments and standing orders, and chasing outstanding payments and debtors.
• Build departmental budgets, supporting leads with forecasting, budget tracking, monthly monitoring (management accounts are produced by our independent accountants) to inform workforce planning.
• Work with department leads to prepare budgets for tenders and project/ research grant applications, including determining when VAT is applicable.
• Process invoices, iHV card payments, direct debits, standing orders, expense claims forms and ordering of office supplies, with support from the Corporate Team Administrator.
• Support leads to manage contracting, invoicing and reporting to external funders in accordance with funder requirements. Ensure all new funding streams and other costs are accurately recorded by the accountants.
• Ensure management of the corporate member joiners to the organisation, including invoicing and setting up a process for re-invoicing.
• Work closely with the external accountants to provide information on monthly suspense, debtors, mis-postings and general queries in relation to iHV finance. Ensure the iHV’s reconciliation and remittance records are updated weekly.
• Ensure all financial documentation is available for scrutiny as required, including support for annual financial audit by independent auditors.
• Make recommendations, provide advice, and prepare strategic reports and briefings as required.

Operational Management and Governance:

• Support the CEO and department leads in managing human resources, risk management, quality assurance, operational change, and board functions.
• Support iHV business planning and the development of key objectives and priorities for the corporate Team (in partnership with the CEO and other leads within the corporate team).
• Oversee the operational needs of the Institute – supporting leads within the organisation with workflow mapping, business continuity and planning to support matrix working across the organisation.
• Recording and monitoring of business risks across the organisation to enable risk management, reporting to the Board and providing support in association with the CEO.
• Support the board, providing secretariat functions to board meetings, including ensuring all papers are provided on time, managing sensitive information, and taking board minutes.
• Work with the CEO to develop, coordinate and implement organisational policies throughout the Institute.
• Support the CEO with reporting to the Charity Commission/ Companies House and ensuring that the organisation’s charitable obligations are met. Work with external auditors to deliver the annual audits; and ensure that the relevant documentation is held in line with requirements, is available for external auditing, and the delivery of audit recommendations are tracked.
• Support Health & Safety risk management, ensuring risk assessments are in place, processes and policies are up to date, and staff are trained and informed with any changes.

Information Technology

• Management of robust administration and business support systems, including negotiation and management of IT agreements, subscriptions, licences and contracts as required, providing recommendations for improvements and efficiencies to the CEO.
• Facilities management of required IT and infrastructure to include details of equipment held and provision of Microsoft/ other required licences.
• Liaise and schedule work to be undertaken under external IT support contract.
• Lead operational change for new Customer Relationship Management (CRM) system and website – working with a dedicated project manager who has scoped our organisational requirements (almost completed), to finalise the invitation to tender (ITT), manage the procurement process, evaluate submissions with a small in-house change team at the iHV, and make recommendations to the board. The postholder will lead the project for the iHV, working with the supplier, the Project Manager and a small team at the iHV to ensure that the project is delivered within the specified time, cost and quality parameters of the specification and is robustly tested before launching.
• Information management and analysis to highlight issues/ risks and support decision making – work with Head of HR to ensure iHV compliance with GDPR.

Human Resources

• Management of our Emsworth office with line management responsibility for a small number of designated staff in the corporate team who support business management (currently the Corporate Team Administrator), supporting the delivery of team objectives within the iHV Business Plan.
• Support, motivate and develop staff, managing direct reports’ annual performance development review (PDR) and performance management, if required.
• Work closely with the Head of HR to make sure that good employment practices are universally embedded operationally within the iHV.
• Support staff recruitment and the induction of new staff; provide advice to staff on corporate policies and procedures and communicate changes.
• Support the Performance Development review process for the iHV, collating 360 feedback for iHV employees where requested, and maintaining records for annual PDR outcomes.
• Maintain oversight of the recording of annual leave with the Corporate Team Administrator, Head of HR, and department leads.
• Provide operational leadership and management for team awayday (leading a small team to plan this each year), to support team building and staff development.

Other:

• Have an excellent professional working relationship with colleagues to deliver corporate goals and objectives in line with iHV Vision and Values.
• Help at iHV conference and events, working with our Events Manager and overseeing the work of the Corporate Administrator to ensure that venues, travel, accommodation and materials are booked and delivered on time.
• To participate in all mandatory and individual training as required. To highlight their learning and development needs to the CEO on induction, at the annual PDR, and as needed, to ensure capability to deliver key role functions.

NB

▪ The above is only an outline of the tasks and responsibilities required of the role. You will carry out any other duties as may reasonably be required by your line manager.

▪ The iHV is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.

Person Specification

Qualifications (Essential)

• High level of numeracy, literacy, and IT skills.
• Degree in business administration or related field, or equivalent qualification/ postgrad evidence of additional training/courses undertaken.
• Programme Management qualification (PRINCE2, AGILE or equivalent).

Experience (Essential)

• Proven work experience as Operations/Finance Manager or similar role. Prior experience of strengthening organisational effectiveness.
• Significant experience of budgeting, financial management, contract management and forecasting.
• Experience of operational and staff management.

Experience (Desirable)

• Experience in the IT industry and/ or healthcare.
• Previous experience working for a membership organisation.
• Previous experience working for a charity.
• Experience of Charity Accounting

Skills, Ability, Knowledge (Essential)

• A self-starter with the ability to work on their own initiative, work within deadlines, managing multiple and competing tasks.
• Working knowledge and skills in the use of business and financial principles and systems.
• Excellent IT skills – experience of workingwith a range of IT systems and project software. Familiar with Xero, Stripe, PayPal, GoCardless, Asperato or related financial software systems including purchasing, invoicing, reconciliation, debt rectification and financial reporting.
• Outstanding organisational, strategic thinking and problemsolving skills – ability to anticipate and resolve problems before they arise and respond to sudden unexpected demands. The ability to analyse complex facts and situations and develop a range of options.
• The ability to communicate effectively, including excellent oral and written skills and the ability to negotiate on difficult and controversial issues including performance and change.

Skills, Ability, Knowledge (Desirable)

• Familiar with SalesForce, Customer Relationship Management (CRM) systems and their capabilities.

Personal Attributes (Essential)

• Commitment to teamworking, and respect and consideration for the skills of others. Personal drive, energy, and enthusiasm for new challenges.

Behaviours and Values (Essential)

• Commitment to and focused on quality, promoting high standards in all they do.
• Values diversity and difference, operates with integrity and openness.

Behaviours and Values (Desirable)

• Actively develops themselves and supports others to do the same.

Other (Essential)

• Ability to work flexibly to meet the needs of the role.
• Able to attend meetings and events around the UK as required.
• Flexibility in supporting other iHV administration requirements on occasions.

Other (Desirable)

• Interest in working in the charitable sector to improve children’s lives.