Acquisition marketing officer jobs

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer. 

Blood Cancer UK is looking for a Direct Marketing Manager to deliver innovative, insight-led direct marketing campaigns that grow supporter engagement and maximize income. This is an exciting opportunity to join a collaborative, high-performing team and help shape digital fundraising products and campaigns that make a real difference to people affected by blood cancer.

Based in London with hybrid working options (2–4 days per month in the office may increase dependent on business needs) this role offers hands-on campaign delivery, opportunities to develop new fundraising products, and the chance to contribute to strategic digital acquisition. If you enjoy using data to drive decisions, experimenting with new approaches, and delivering campaigns that really engage supporters, we’d love to hear from you.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Are you a strategic marketing leader with a passion for making a difference? Blood Cancer UK is looking for a Senior Direct Marketing Manager to manage a high-performing team, deliver insight-led, multi-channel campaigns, and make a real difference to the lives of people affected by blood cancer. This is an exciting opportunity to be responsible for impactful direct marketing campaigns that grow individual giving and engage supporters. 

Based in London with hybrid working options (2–4 days per month in the office, may increase dependent on business needs), this role offers the opportunity to lead a talented team, innovate with digital channels, and champion campaigns that engage and inspire supporters. If you thrive on turning data into action and delivering outstanding results, we want to hear from you.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

What we do is extraordinary.

And we need a Head of Fundraising who understands all of that.

Let’s start with the obvious.

You’ll need a sense of humour for this job.

Because we work with animals and children — and both have a habit of humbling you, daily.

HorseWorld Trust rescues abused and neglected horses and gives them a second chance at a meaningful life. Some of those horses go on to support vulnerable children and young people — including those with SEMH needs, SEND and children in care — through our Discovery – Discover Horses, Discover Yourself™ programme.

What we do is extraordinary.
It is also muddy, unpredictable, emotional, joyful, heartbreaking, funny and deeply human.

About HorseWorld (the real version)

Horses are incredible animals. They’ve carried humans into war; it’s no wonder they can read exactly what a child needs, often before the child knows it themselves.

Sadly, some people still abuse and neglect them. That’s where the HorseWorld hug comes in. With us, horses are safe. They live out all year round, form herds, roll in the mud, escape occasionally (because… horses), and get to live like horses again.

Our 160-acre farm is minutes from Bristol and Bath, but feels like a different world. In winter, photoshoots and tours involve waterproofs and wellies. In summer, it’s an outdoor oasis.

We do serious work — and we also believe in joy:

· Horse Festivals

· Carol services

· Massive corporates on their knees pulling ragwort

We are kind, committed, slightly irreverent, and very proud of what we do.

Why this role exists (the honest bit)

We raise around £1.5m a year against operating costs of around £2.5m.

Fundraising needs to grow — but more importantly, it needs to work better.

This role exists to:

• grow sustainable, controllable income
• improve return on investment (ROI)
• focus on what actually delivers impact
• stop doing things that don’t (even if they’re well-loved)

You won’t be expected to perform miracles.
You will be expected to bring clarity, judgement and leadership — with empathy and humour intact.

The role (what you’ll actually do)

As Head of Fundraising & Communications, you will:

• Sit on the Senior Management Team and report to the CEO
• Lead all fundraising and marketing comms activity
• Take responsibility for income and cost-effectiveness
• Shape strategy, set priorities and make evidence-based decisions
• Personally steward a small number of key major donors and partners

You’ll lead a talented team covering:

· Individual Giving

· Major Donors & Philanthropy

· Corporate Partnerships

· Trusts & Grants

· Digital Content

• Data, CRM & Compliance

You’ll also work closely with our Heads of Equine Welfare and Discovery to fundraise for our work with vulnerable horses & children.

Who this role is for

You’ll probably thrive here if you:

· Are an experienced charity fundraiser who’s seen how things really work

· Understand that “more activity” is not the same as “more impact”

· Care about ROI and relationships

· Can make tough decisions without losing kindness

· Are both proactive and adaptable

· A great communicator and relationship builder

· Are comfortable talking to Trustees one minute and standing in a muddy field the next

· Can laugh when a horse wanders into a carefully planned moment (because it will)

You don’t need to be an equine expert — but you do need to like animals, people, and the beautiful messiness of both.

What we offer

· A genuinely senior SMT role with real authority and Board backing

· Space to think, not just react

· A values-led organisation that tells the truth

· A team that works hard, laughs often and cares deeply

-        Horses who will keep you grounded (sometimes literally)

Final thought

This is not a polished, corporate fundraising role.

It is a meaningful one — rooted in rescue, recovery, growth and second chances.

If you want to lead fundraising in a place where the work matters, the people are lovely, the horses are honest, and humour is not optional — we’d love to hear from you.

Key Details
Salary: £50,000 per annum depending on experience plus benefits
Hours: 35 per week (Mon–Fri, some weekends)
Location: HorseWorld Trust, Bristol
Reports to: CEO

 DBS required

Application Details

To apply for this role please complete the  application form (available to download from our website or contact us to request the form).

 This role is subject to a DBS check, and you will be required to provide proof of your right to work in the UK. We are a Safer Recruitment organisation and this is mandatory.

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

We are looking for a proactive and ambitious Digital Engagement Officer to join our Marketing and Communications team, reporting to the Head of Marketing. You will take ownership of our UK and US websites and support the delivery of our email communications. You will play a key role in developing and optimising our website and email communications, supporting the Head of Marketing to build brand awareness and drive customer acquisition to generate sustainable long term income. You will be someone who naturally spots opportunities for improvement, thinks creatively, and uses data and insight to evolve our digital channels. With a hands‑on and can‑do approach, you will help strengthen engagement, grow our supporter base, and bring our mission to life online.

Key responsibilities will include:

• Managing updates across the UK and US websites using WordPress for content updates, imagery, navigation and site structure as needed.
• Leading the development and optimisation of engaging website content to drive acquisition and effectively engage existing audiences.
• Monitoring website performance, accessibility, core web vitals, and overall site health, raising issues with developers as required.
• Analyse website traffic, user behaviour, and conversion performance to inform optimisation and improvement opportunities.
• Own and optimise key digital user journeys, identifying friction points and driving conversion improvements across channels.
• Leading the planning, building, and delivery of all email communications for UK and US audiences.
• Developing and optimising automated email journeys using segmentation and behavioural triggers to improve engagement and retention.
• Reviewing and creating fresh, engaging email content that reflects user needs and organisational priorities.
• Managing our fundraising and event platforms, ensuring donation journeys are clear, user-friendly, and accessible.

You should have:

• Proven experience in a digital engagement role, preferably in the non-profit sector
• Proven expertise managing website content (WordPress or similar).
• Proven expertise using Charity Digital & Virtuous (or similar email platform)
• Experience in writing compelling and effective copy to engage specific audiences
• Basic understanding of HTML/CSS.
• Strong understanding of UX principles, accessibility, and responsive design.
• Experience using analytics platforms (e.g. GA4, GTM).
• Understanding of GDPR, data privacy, and digital safeguarding.
• Ability to interpret data and use insights to guide improvements.
• Strong attention to detail and commitment to user-centered design.
• Excellent communication and stakeholder management skills, helping to translate content for digital channels.
• Strong organisational and project management skills.
• Creative, innovative, and proactive mindset, wanting to explore new ways to improve our digital channels.
• A commitment and empathy to the work and values of World Jewish Relief.

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
• Enhanced maternity & paternity pay
• Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
• Season ticket / travel to work loan
• Cycle to Work Scheme
• On Friday the office closes at 3pm
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

How to apply

Please upload your CV and a cover letter which demonstrates your suitability for the role by answering the following question. Please explain your reasoning and draw on your experience where possible:

Please provide a specific example where you have assessed the health of a website and describe the methods you used to analyse data and the actions you implemented as a result

Interviews will be held in week commencing 18th May

Mission Without Borders (MWB) is a Christian charity supporting over 10,000 children and 2,000 families living in poverty across Eastern Europe. As we embark on an ambitious new 5‑year strategy, we’re investing in the growth of our UK team and we’re looking for a creative, proactive Marketing & Communications Officer to help expand our reach, raise awareness, and inspire supporters across the UK.

In this exciting new role, you’ll shape and deliver our marketing and communications strategy across both digital and traditional channels. From running targeted digital campaigns and enhancing our online presence to crafting compelling stories and to building relationships with Christian media and, you'll play a key part in growing awareness, engagement and income.

We’re seeking someone with strong digital marketing experience, excellent storytelling and relationship building skills, with an understanding of the UK Christian landscape. If you’re passionate about using your skills to make a real impact, and to help bring hope for vulnerable children and families across Eastern Europe, we’d love to hear from you.

Job Title:Head of Digital Marketing

Salary:£50-55,000 per annum

Location:Hybrid: Working time split between your Home and our London Office 

Hours of work:Full-time (35 hours per week)

Reporting to: Chief Digital Officer 

Premier, Europe’s largest Christian Media organisation, is seeking a new Head of Digital Marketing to play a vital role in supporting our mission to connect people with God through media.

You will be responsible for the transformation of Premier’s digital marketing strategies and campaigns that drive audience growth, engagement, and donor acquisition across our key projects and events.

You’ll be hands-on in ensuring success on lead generation strategies, overseeing marketing automation programmes, and utilising project management tools to ensure seamless campaign completion and platform optimization.

Your role will be supported by a small team where you will foster a culture of innovation, and collaborating with cross-functional teams to align brand initiatives with technical delivery.

You’ll be directly contributing to Premier’s ability to help listeners deepen their Christian faith. If you have a strong background in digital marketing leadership and have stories of your successes, this role could be for you!

Role Overview

• Digital Strategy & Campaign Leadership: Devise and lead strategies to drive online audience growth, overseeing the implementation and optimization of campaigns across email, search, and social media.
• Technical Delivery & Platform Management: Oversee the strategic development of microsites and landing pages, managing marketing automation and guiding the integration of third-party platforms.
• Team Leadership & Development: Mentor and develop the digital marketing team, encouraging professional growth, effective delegation, and a collaborative team culture.

Please note that Premier is a Christian media agency and this role has a genuine occupational requirement for the post holder to have a personal Christian faith

Ready to make a lasting Impact? Apply now!

Information for candidates

Why Join Premier?

Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!

Competitive salary and benefits package:

•Flexible working arrangements based on the requirements of the role

•25 days’ annual leave plus UK bank holidays

•Additional leave on your birthday

•Contributory pension scheme

•Life Assurance scheme

•Employee Assistance with online GP scheme

•Eye care scheme

•Enhanced Family leave and Pay

In addition we offer:

•Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.

•Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.

•Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Application Process

•All applications need to be completed online using our recruitment system (linked from our adverts). 

•You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.

Digital Marketing Specialist (Paid Media)

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Digital Marketing Specialist (Paid Media)

• Lead and oversee Bowel Cancer UK’s paid advertising programme, ensuring activity is strategic, insight‑driven and aligned with organisational goals.
• Work collaboratively with teams across the charity to raise awareness of our cause, drive supporter acquisition and increase income.
• Manage paid media campaigns end‑to‑end, from scoping and briefing through to execution, reporting and continuous improvement.
• Take a hands‑on approach to campaign delivery while also providing strong project management and stakeholder engagement.
• Oversee paid media platforms and work closely with external agencies to optimise performance and maximise value from suppliers.
• Play a pivotal role within the Digital Marketing and Engagement team, using strong analytical skills and deep channel knowledge to broaden our reach and ambitions.
• Contribute to meaningful, mission‑driven digital marketing that makes a real impact.

We welcome applications from candidates seeking flexible working patterns and are happy to discuss this at interview.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Applications will be reviewed on a rolling basis, and interviews may be held before the closing date.

Reporting to the Creative Manager, The Artworker plays a vital role in delivering high-quality brand assets as well as online and offline campaigns that raise awareness of the Yorkshire Cancer Research brand, supporter acquisition and engagement.

This creative role focuses on applying the charity’s visual brand guidelines to a range of creative applications, having a keen eye for detail and a passion for crafting channel-ready visuals.Duties include: 

•Developing artwork for a range of applications including, for example, brochures, reports, social media graphics, digital assets, event materials, posters etc.

• Working with and applying the charity’s brand guidelines to create on-brand artwork, gaining and documenting relevant approvals, producing final artwork and supplying this to colleagues / external suppliers as required to meet campaign deadlines.

• Collaborating with the Creative Manager / Graphic Designer to schedule and manage artwork priorities, ensuring assets are delivered on time and in line with marketing brief requirements.

To be successful in this role you will need expert knowledge of Adobe Creative Cloud, especially InDesign, Illustrator, Photoshop, and Acrobat.You will also need strong understanding of print production, including colour management, spot colours, diecuts , finishes, and pre press requirements.

Digital artwork skills are also needed for this role, such as preparing assets for web, social, and email as well as exceptional attention to detail. For further details please refer to the role profile. 

The charity is a responsible and flexible employer.We welcome any discussion for flexible working at the offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us at via out website.

Chief Executive Part-time role - £48,000 - £50,000 per year FTE plus pension. 15 hours per week, usually balanced across 3 or 4 days per week. Reports to Chairman.

Location: Hybrid role. Must reside in Hertfordshire and be flexible to work from Welwyn village office and home as needed. Must have own transportation for occasional meetings / events all over Hertfordshire.

About CPRE Hertfordshire

CPRE Hertfordshire is the countryside charity for Hertfordshire. We campaign to protect, promote and enhance the beautiful countryside across the county for the benefit of everyone. We are an independent charity federated with 40+ county charities and a national office, giving us local, regional and national reach. Our CPRE National Patron is King Charles III.

Job description

We are looking for an exceptional individual who can work with and motivate volunteers, take a strategic view on issues affecting the Hertfordshire countryside and represent CPRE Hertfordshire at events and through media. The role also involves management of a small staff team, the oversight of our Governance including finances, reporting, budget, fundraising, communications and volunteer management.

This is an exciting time to join CPRE Hertfordshire, as the candidate will be able to build and influence the new long-term strategy and annual plan with our Board of Trustees in advance of 2027.

The Chief Executive is responsible for:

1. Contributing to and driving the implementation of CPRE Hertfordshire’s strategy.

2. Delivering effective and efficient operational performance of the charity including robust contingency arrangements.

3. Providing exceptional leadership and management of the team – both paid staff and volunteers – and further growing our volunteer cadre.

4. Delivering the marketing and communications strategy, including membership acquisition and retention communications, email and social media marketing.

5. Leading and managing local Branch campaigns and projects as agreed by the Board of Trustees. 

6. Devising and overseeing activities to increase recruitment of new CPRE members. 

7. Devising fundraising activities in line with agreed targets in collaboration with the Board of Trustees. 

8. Overseeing our planning activities, including interaction with those in national and local government roles and community groups, and ensuring the charity keeps up to date with current national and local planning policy.

9. Attending regular meetings with national CPRE and other county branches to share knowledge, formulate “one CPRE” policy positions, and participate in national campaigns.

10. Ensure that the annual operating budget is met and continually look for cost savings across all lines of expenditure.

11. Ensuring that all risk factors faced by the charity in undertaking its activities are clearly understood and mitigated as appropriate.

12. Ensuring the charity keeps up to date with appropriate external best practices and maintains compliance with relevant charity commission and other regulations such as HSE and GDPR.

Essential

1. Successful track record of organisational leadership from a not-for-profit sector role.

2. Demonstrable evidence of exceptional people and team leadership and management skills.

3. Good communication skills and knowledge of social media and websites to support delivery of a marketing strategy.

4. Experience presenting to large groups, taking part in media interviews and writing formal reports. 

5. Experience of operational delivery, a completer-finisher.

6. Good financial management and budgeting skills.

7. Full UK driving license with access to own transportation (for occasional meetings and events around the county).

8. A passion for the countryside and protection of the environment. 

Desirable

1. Experience with a variety of digital tools and technologies.

2. Knowledge of income generation/fundraising.

3. Good understanding of marketing and communications.

4. Strong project management skills.

5. Able and committed to taking on new knowledge, in particular of the planning system, sufficient for effective oversight of the planning team and activity.

How to Apply:

 Please provide your CV along with a covering statement describing how your achievements, skills and experience match the requirements of the role and apply via Charity Jobs.

Recruitment Timetable and Process

 Closing date for applications is Saturday 2nd May 2026 at 11.30pm and we will aim to respond to candidates on first interviews by Friday 8th May 2026. First interviews will be held on Wednesday 20th May at our office in Welwyn Village.

Ronald McDonald House Charities UK is seeking a proactive and creative Mass Participation Events Manager to lead the delivery and growth of our mass participation portfolio. The role will lead on the strategy, performance and delivery of our challenge events programme, ensuring events achieve agreed income and participation targets and work closely with the Head of Mass Engagement to shape and test future Ronald McDonald House Charities UK owned mass participation events, supporting sustainable, diversified income growth.

Key Responsibilities:

Event Strategy & Planning

• Develop and deliver a clear strategy for challenge and mass participation events, aligned to fundraising targets and audience engagement objectives.
• Identify and assess new event opportunities, including third party and bespoke challenges, to diversify and grow income.
• To play a key role in developing new events, taking them to market and adopting a test and learn approach in collaboration with the Head of Mass Engagement & wider Engagement Directorate.

Event Delivery & Logistics

• Support the Senior Event Fundraiser to lead the end-to-end management of events, including budgeting, planning, supplier coordination, risk management, and on-the-day execution.
• Ensure all events are delivered to a high standard, providing an exceptional experience for supporters.

Supporter Engagement & Stewardship

• Build strong relationships with event participants, providing excellent supporter experience and tailored stewardship journeys.
• Support the development, delivery of and evaluation of effective supporter journeys across the events portfolio, focused on maximising net return and supporter retention.
• Create and develop engaging communications and materials to inspire fundraising and deepen supporters’ connections to the charity.

Marketing & Promotion

• Lead the delivery of an audience and insight led events marketing programme, working closely with the Brand, Communications and Digital team to maximise participation and net return.
• Keep abreast of income and data trends across the sector to help inform future activities and events fundraising programmes.

Monitoring & Evaluation

• Agree and deliver against ambitious income and acquisition targets, maintaining costs within agreed budgets.
• Set, manage and report against budgets, milestones and KPIs across the events portfolio, demonstrating accountability for performance.
• Use data and insight to evaluate event performance, inform decision making and continuously improve participant experience.
• Produce regular performance reports and insights for internal stakeholders

Collaboration & Partnership

• Work closely with senior managers and colleagues across the department to maximise opportunities for collaboration and integrated delivery.
• Build and maintain effective relationships with key stakeholders, including but not limited to - McDonald’s Relationship Team, House teams, fundraising partners, suppliers and third party event organisers.

Skills & Experience

Essential

• A proven track record of excellent management of an event portfolio to meet income and acquisition targets.
• Experience of delivering data and insight led marketing and stewardship programmes to drive acquisition and net income.
• Experience of managing multiple projects with complex budgets, multiple stakeholders and stretching KPIs.
• Line management and team development experience.
• Knowledge of health and safety, risk management in event delivery & fundraising compliance.

Desirable

• Experience of virtual fundraising and development of new events.
• Ability to plan, prioritise and balance a busy and varied workload.
• Familiarity with digital fundraising platforms and MS Dynamics.
• Experience supporting innovation or new product development, working with agencies to deliver new fundraising products.

Individual Giving Lead

We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme.

We’re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children’s hospital, your work will help transform the future of patient care.

Position: Individual Giving Lead (Acquisition)

Location: Cambridge / Hybrid (minimum two days per week in the office)

Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package!

Hours: Full time, 37.5 hours per week

Contract: Permanent 

Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.

About the Role

You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale.

Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising.

As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme

Key areas of responsibility include:

• Strategy and planning
• Fundraising
• Targets and budgets
• Data, reporting, and administration
• Innovation and Compliance

About You

You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth.

You will have:

• Experience of working in a fast-paced individual giving or digital marketing team
• Experience recruiting new supporters (or customers) through a variety of channels
• Experience of monitoring and reporting on KPIs relevant to this role
• Excellent communication skills, written and verbal
• Excellent attention to detail
• Strong organisational skills and the ability to manage competing priorities and deadlines
• Conscientious approach to your work
• Strong numeracy skills to monitor budgets and project spend
• Computer literacy and experience with Microsoft Office packages
• Empathy and a passion and enthusiasm for the work of organisation

We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity.

In Return

This is an amazing place to work!

You will receive a fantastic benefits package including:

• Pension Scheme with 7% Employer Contribution
• 25 days Annual Leave + Bank Holidays + Your Birthday off
• Group Life Assurance (4x salary)
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards computer-use glasses
• On-site Leisure Centre
• NHS Discount Schemes
• Health Cash Plan
• Employee Assistance Programmes
• Cycle to Work Scheme

Other roles you may have experience in include Digital Marketing, Marketing, Digital Content, Communications, Marketing and Communications, Digital Marketing Lead, Marketing Lead, Digital Content Lead, Communications Lead, Marketing and Communications Lead, Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Lead, Fundraising, Fundraiser. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Job Title: Lettings Officer (Internally this role is known as Coach (Landlord Liaison)

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Salary: £38,645 per annum

Contract: Fixed Term Contract till July 2027

About the role

As Landlord Liaison Coach, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. In addition, you will be managing your own caseload of homeless members and providing advice, guidance and advocacy. It’s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

About you

To be successful in this role you will need to demonstrate the following skills, experience and knowledge:

• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
• Experience of working with homeless people and supporting them achieve a positive housing outcome
• Understanding of housing law
• Developing, building, and maintaining relationships with key stakeholders
• Experience of working in a lettings and housing procurement environment
• Managing a caseload of homeless people and working towards case management standards
• Showing resilience when dealing with difficult situations
• A self-starter who can work on their own initiative

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 4th May 2026 at 23:59

Interview date: Tuesday 12th May 2026, in-person at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Interview process: Competency based interview

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Registered Charity Numbers: E&W1082947, SC040094

Summary:

The Head of Engagement & Fundraising will play a pivotal role in driving the charity's mission forward by developing and implementing innovative fundraising strategies. This position is essential for enhancing community engagement and building lasting relationships with donors, ensuring the sustainability and growth of our initiatives in North Leeds, Yorkshire. The successful candidate will lead a dedicated team, fostering a culture of collaboration and excellence in fundraising efforts.

Why This Role Matters

As Head of Engagement & Fundraising, you’ll be the strategic force behind the charity’s mission — developing and delivering an ambitious engagement and income‑generation strategy that strengthens long‑term sustainability.

You’ll lead a passionate team, champion the charity’s voice across all channels, and build meaningful relationships with funders, partners, community groups and local networks.

This is a rare opportunity to step into a senior role where your ideas, leadership and creativity will directly shape impact across the region.

What You Will Do:

• Strategic fundraising growth — Create and deliver a forward‑thinking fundraising strategy that increases and diversifies annual income.
• Marketing & engagement leadership — Oversee all marketing activity across digital, social, PR, campaigns and events.
• Team development — Coach, inspire and develop a high‑performing team across marketing and fundraising.
• Funding applications — Lead and project‑manage compelling bids to trusts, foundations and grant‑making bodies.
• Stakeholder relationships — Build trusted partnerships with funders, community groups, local networks and internal teams..

Who we’re looking for

We’re looking for an experienced, values‑driven professional who combines strategic thinking with the ability to deliver in practice.

You’ll be:

• An experienced fundraising and engagement manager from the UK charity, social care or community sector
• A confident, inclusive leader with a coaching mindset and proven experience of managing and developing teams
• A strong grant writer with a successful track record of securing funding from trusts, foundations and grant‑making bodies
• A digitally savvy marketer with hands‑on experience across social media, email, CRM systems and online fundraising platforms
• A natural communicator and relationship‑builder who thrives in community‑focused environments
• A creative storyteller able to craft compelling campaigns and messages that inspire action
• Someone with a proactive, can‑do attitude, excellent time‑management skills and the ability to get things done in a fast‑paced setting
• A values‑driven professional who wants their work to make a genuine and lasting difference

Why join us?

• Salary up to £55,000, depending on experience
• Early finish every Friday at 2pm
• Supportive, values‑driven and collaborative culture
• Senior leadership role with real influence and autonomy
• The opportunity to make a meaningful difference in people’s lives

How to apply

To apply, please submit your CV along with a supporting statement outlining how your experience, skills, and values align with this role.

We actively welcome applications from people with lived experience and from under‑represented communities.

Closing date: 26 May 2026 at midday
We may close this vacancy early if we receive a high volume of suitable applications.

Please note: no recruitment agencies or third‑party applications, thank you.

Our values

• Collaboration- Working closely with our residents, customers, locality and service users to understand and respond to their needs
• Caring- Caring for others and the environment
• Respectful- Treating people with respect
• Efficiency -Using resources effectively and efficiently

Working across multiple income streams, the postholder will support the development and delivery of high-impact fundraising campaigns, compelling cases for support, and meaningful donor communications. With a strong focus on Regular Giving growth and supporter stewardship, the role plays an important part in strengthening long-term financial sustainability.

This is a proactive role requiring strong content development skills, attention to insight and performance, and the ability to contribute to continuous improvement in fundraising systems and processes.

For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.