Acting support worker jobs

Mid Kent Mind is a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued. We improve the lives of those in our community by building their resilience and giving them hope for a better future. We strive to tackle stigma and discrimination through projects that promote a better understanding of mental health. Our vision is for a community where all individuals are accepted, included and supported to thrive. We aim to ensure that the needs of each individual who experiences a mental health problem, are met with the best possible support and outcome.

As one of our Wellbeing Coaches you will be instrumental in facilitating a wide range of support across Maidstone, Ashford and Swale.

You will lead on the existing service delivery, courses and social groups, both out in the community and based at our Wellbeing Centre in Maidstone.

You will plan and prepare a range of engaging online and face to face group sessions, and courses.

You will conduct wellbeing assessments with our service users.

You will be instrumental in facilitating a wide range of support across Maidstone, Ashford and Swale. You will lead on our structured mental health courses, and community groups whilst also having the opportunity to shape your individual approach to support the needs of our service users.

Full licence and access to vehicle is required, due to the nature of the role and the remote areas Mid Kent Mind covers.

To find out more please read the full job description and additional information document.

#Wellbeing Coach #Wellbeing Coach Jobs #Community Wellbeing Coach #Mental Health Wellbeing Coach #Wellbeing Support #Wellbeing Worker #Wellbeing Practitioner #Wellbeing Services #Wellbeing Programmes

#Health And Wellbeing #Emotional Wellbeing #Community Wellbeing #Mental Health #Mental Health Support #Mental Health Services #Mental Health Recovery #Mental Health Awareness #Community Mental Health

#Community Support #Community Services #Community Groups #Community Outreach #Support Worker #Support Services #Recovery Support #Recovery Worker #Group Facilitator #Course Facilitator #Group Support

#Wellbeing Courses #Wellbeing Assessment #Person Centred Support #One To One Coach #Mental Health Coach  #Wellbeing Jobs #Wellbeing Coach Jobs

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Brent.

Sounds great, what will I be doing?

We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals.

Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness.

At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. You will have experience supporting survivors of Domestic Abuse. This includes delivering high-quality support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. 

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

Job Title: Female Recovery Worker 

Location: This residential site, located in Brighton, benefits from great transport links, with Hove Station and several local bus routes nearby. Kindly be aware that step free access is not available at this service.

Salary: £26,200

Shift Pattern:  37.5 hours per week, Monday to Friday, with rotating shifts of 08:00 - 16:00, 10:00 - 18:00, and 14:30 - 22:00. You will be required to work bank holidays as part of a rota, in line with the needs of the service.

About the Role

We are hiring a Recovery Worker to join our Women's Service based which is based in Hove. The service provides low, medium, and high level support to women who have experienced homelessness, criminal justice history, substance use, mental health, and domestic abuse. As a Recovery Worker, you will be at the forefront of providing person centred support, to help our residents overcome personal challenges, and meet their desired goals/outcomes. You will do this through various support plans and interventions, running and participation of activities, and working alongside various internal and external partners. 

Key Responsibilities include: 

• Initiate appropriate interventions to prevent crisis or other risks.
• Ensure service responsibilities and requirements are carried out effectively.
• Develop, participate in, and encourage residents to participate in the running and development of various projects and activities.
• Empower residents to make decisions to take control over their lives, by creating an enabling environment.
• Provide advice, information, guidance, and life skills training to residents as required.
• Recognise signs of deteriorating mental health, physical health, or other health implications.

About You

We're looking for someone who has a genuine passion and felt purpose to help people who may be facing multiple disadvantages, to contribute towards our mission of empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. We're looking for someone who is a team player and driven to provide high quality, tailored support to our residents, with the ability to build rapport and trust with others. 

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

You will have:

• An understanding or willingness to learn the impact of homelessness on women from different backgrounds and multiple needs
• Experience of working with people with multiple and complex needs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• Able to influence and negotiate positive outcomes with others
• IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
• Alignment with SIG Values

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We have a maternity cover opportunity available in the team at MASH. As an Outreach & Engagement Worker you will provide gender and trauma-informed support to women who are rough sleeping, begging and/or sex working in Manchester.

We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.

MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.

Purpose of the role

To work with other members of the MASH team to achieve the following outcomes:

• To improve women’s health
• To improve women’s wellbeing
• To increase women’s safety
• To enable women to identify and achieve their goals
• Women who sex work are heard, understood and experience less stigma
• Other agencies and policymakers understand the needs of women who sex work and are more effective at supporting them

Using a gender and trauma-informed approach, the Outreach & Engagement Worker will deliver 2-4 daytime outreach sessions per week in Manchester alongside partners, colleagues and volunteers. They will also attend the Street Engagement Hub weekly to provide specialist support to women attending this multi-agency hub. They will provide brief interventions and casework support to women supporting their needs holistically.

The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work — no matter our job or nationality.

WSC operates a worker-driven structure that places migrant workers at the centre of our governance and decision-making. We deliver casework alongside worker-led organising and policy advocacy, supporting migrant workers in seasonal agriculture and social care to meet basic needs and to understand and exercise their rights, including through our Worker Power programme, which builds solidarity between workers and within communities.

This is a new, senior role bringing together fundraising and communications leadership at WSC. The Fundraising and Communications Manager will lead the strategic direction for both functions, with a particular emphasis on hands-on delivery of fundraising activity — building relationships with trusts, corporate partners and individual donors, and securing the income that underpins WSC's growth.

On the communications side, the postholder will set strategy, editorial direction and quality standards, working closely with and line managing the Senior Communications and Movement Building Officer, who leads day-to-day content and campaign delivery. This is a role for someone who can operate strategically with the Executive Director and Board while remaining close to the detail of funding applications, donor relationships and income targets.

Key Responsibilities

Strategic Leadership

● Lead the development and delivery of an integrated Fundraising and Communications strategy that grows WSC's income and public profile in support of organisational goals.

● Advise the Executive Director and Board of Trustees on income generation, funding risk, and public positioning.

● Own annual fundraising and communications targets, budgets and KPIs, reporting regularly on progress.

● Work collaboratively with the team on both fundraising and communications work.

Fundraising (primary delivery focus)

● Lead on identifying, cultivating and securing funding from trusts, foundations, statutory sources, corporate partners and major donors, with hands-on responsibility for research, applications and relationship management.

● Develop diversified income streams, including individual giving, community fundraising and philanthropic support.

● Write and submit compelling funding proposals and grant applications, working closely with the Executive Director and programme colleagues to develop a strong case for support and evidence impact.

● Build and maintain funder relationships, including stewardship, reporting deadlines and site visits.

● Maintain the funder pipeline, income tracking and forecasting, and provide regular financial reporting to the Executive Director.

● Ensure fundraising activity complies with charity governance, fundraising regulation and data protection requirements.

Communications (strategic oversight and delegated delivery)

● Set the strategic direction for WSC's communications, ensuring it amplifies the voices of migrant workers and supports movement-building, policy influence and fundraising goals.

● Develop streams of work specifically targeting Scottish Government pledges on areas including fair work, human trafficking, migrant integration, housing and poverty, working with policy colleagues to shape public messaging.

● Provide direction, editorial oversight and quality assurance for content produced by the Senior Communications and Movement Building Officer, including the website, social media, press, newsletters and campaign materials.

● Act as WSC's senior media contact, and through the Senior Communications and Movement Building Officer ensure appropriate relationships are built with journalists to secure profile-raising opportunities on migrant worker rights, fair work and labour exploitation.

● Ensure consistent brand, tone of voice and values-led, worker-centred storytelling across all communications channels.

● Oversee communications that support fundraising campaigns, donor communications and public engagement.

Line Management

● Line manage the Senior Communications and Movement Building Officer, including regular supervision, goal-setting and professional development.

● Support the Senior Communications and Movement Building Officer to deliver day-to-day content, campaigns and movement-building communications activity in line with agreed strategy.

● Manage freelancers, agencies or consultants (for example design, digital or PR support) as required.

Governance & Reporting

● Ensure compliance with fundraising, charity, data protection (GDPR) and safeguarding legislation across fundraising and communications activity.

● Maintain accurate fundraising and communications databases (CRM, Mailchimp and similar), and provide regular reporting and analysis to the Executive Director and Board.

● Support the Executive Director and Board in reporting income and impact to funders, trustees and other stakeholders.

● Participate in the WSC Senior Management Team, helping review alignment of WSC’s work with strategic vision. 

Participation & Values

● Champion WSC's worker-driven governance model, ensuring workers' voices lead our fundraising and communications narratives.

● Collaborate with policy, casework and operations colleagues to align fundraising, communications and organisational priorities.

● Co-produce fundraising and communications outputs with workers, prioritising their voices, interests and concerns.

● Actively contribute to a values-led, inclusive and collaborative working culture.

Person Specification

Knowledge, skills and experience

Significant experience in fundraising, with a demonstrable track record of securing income from trusts, corporate partners and/or individual donors (Essential)

Experience developing and delivering fundraising and communications strategies (Essential)

Experience writing successful funding proposals, grant applications and funder reports (Essential)

Strong track record in communications, with experience overseeing brand, messaging and multi-channel content (Essential)

Experience managing staff (Essential)

Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences (Essential)

Experience of budget setting, monitoring and income forecasting (Essential)

Understanding of charity governance, fundraising regulation and data protection (GDPR) (Essential)

Experience using a CRM or donor database and digital communications tools (e.g. Mailchimp) (Essential)

Knowledge of, or strong interest in, labour rights, migrant rights and/or human rights issues (Essential)

Knowledge of accessible and inclusive communications, and values-led, ethical storytelling (Essential)

Strong project management and organisational skills, with the ability to manage multiple priorities (Essential)

Experience of media relations and press office activity (Essential)

Desirable experience:

Direct experience of migrant worker rights, labour exploitation or related sectors 

Experience managing external agencies, freelancers or consultants 

Media trained

Membership of the Chartered Institute of Fundraising

Lived experience of precarious work and/or the immigration system

Intermediate level or above of languages spoken by workers WSC partners with, e.g. Russian, Filipino.

Qualifications

● Advanced level degree or equivalent professional experience in Fundraising, Communications, Marketing, or a related field (Essential).

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Hackney

Sounds great, what will I be doing?

This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Reconnect Worker

We are seeking a compassionate Reconnect Worker to make a real, immediate impact by helping young people and families rebuild relationships, reduce conflict and prevent homelessness before it begins.

Position: Reconnect Worker
Salary: £11,177.20 per annum
Location: North Tyneside, with travel across the North East
Hours: Part-time, 15 hours per week
Contract: Permanent
Closing date: 26 August 2026

About the role

As Reconnect Worker, you will provide family support and mediation to young people aged 11 to 25 and their families during periods of conflict, crisis or relationship breakdown.

Working across schools, Nightstop placements and Depaul UK services, you will help improve communication, strengthen family relationships and reduce the risk of youth homelessness.

Key responsibilities include:

· Providing focused family support and mediation

· Managing a small caseload of young people and families

· Completing risk and needs assessments

· Developing structured support plans with measurable outcomes

· Supporting families to resolve conflict and rebuild stability

· Working with schools, local authorities, Nightstop hosts and other agencies

· Developing effective referral pathways

· Advocating for young people and families when safeguarding concerns arise

· Maintaining accurate case records and monitoring progress

· Following safeguarding, equality, health and safety and lone-working procedures

· Contributing to service development, peer learning and reflective practice

The role requires independent travel and working from different locations across the North East.

About you

You will have significant experience supporting young people and families experiencing conflict or crisis. You will be reflective, creative and solution-focused, with the ability to remain impartial during challenging situations.

You will also have:

· Experience managing a caseload and working independently

· Experience completing risk assessments, needs assessments and support plans

· Strong relationship-building skills

· The ability to work collaboratively with external agencies

· Excellent organisation and case-recording skills

· A strong understanding of safeguarding and professional boundaries

· A commitment to strengths-based support

· A commitment to equality, diversity and inclusion

You will hold a Level 4 Interpersonal Mediation Practitioner’s Certificate or be willing to complete the qualification before the end of your probation period. Training will be provided if required.

Experience delivering family mediation and an understanding of youth homelessness would be advantageous.

About Depaul UK

Depaul UK works to prevent homelessness and provide accommodation and support for marginalised young people. Established in 1989, the charity now supports thousands of young people each year to find safety, stability and more positive futures.

Benefits include annual leave equivalent to 26 days for full-time employees, increasing with service, flexible working options where suitable, tailored training, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme, cash health plan and a range of discounts.

Depaul UK is committed to fair and inclusive recruitment. An appropriate DBS check will be undertaken where required, and a criminal record will not automatically prevent appointment.

Other roles you may have experience of could include: Family Support Worker, Mediation Worker, Youth Support Worker, Homelessness Prevention Worker, Early Intervention Worker, Family Intervention Worker, Family Liaison Worker, Young People’s Support Worker or Reconnect Practitioner.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP

Do you have the ambition to make a meaningful impact on the lives of autistic children and young people?

At St. John's, we have a proud history of making a positive difference to the lives of young people, We are now looking for incredible Residential Support Workers to help us continue making that difference!

As a Residential Support Worker, you will work under the supervision and guidance of the Care Management Team, Senior Residential Support Workers, and Therapy Teams. You will support learners in all residential houses and the community, assisting with social and academic activities.

Our aim is to ensure all learners have equal opportunities to develop their independence and social skills, preparing them for adult life.

What will you be doing?

• Supporting learners with self-care and independence skills such as eating, drinking, washing, bathing, using the toilet, managing incontinence, dressing, mobility, and medication administration.
   
• Ensuring learners' care files are kept up to date and accurate.
   
• At the start of each shift, reviewing communication and log books, and liaising with staff at handover to ensure learners' needs are well documented and addressed.
   
• Establish supportive relationships with learners and encourage the development of stable relationships.
   
• Promote the emotional health and self-esteem of learners and support them through changes in their living situation and personal circumstances.
   

• Accompanying learners into the community to take part in social and recreational activities such as bowling, cinema trips, and dining out, helping them build confidence and enjoy meaningful experiences beyond the college setting. 

We are recruiting 38week/52week positions for our Ashington Gardens, Telscombe Road, College View, and Pier View homes. Residential Support Workers will primarily be based at one location but may be required to work flexibly across all homes as operational needs require.

We are also accepting applications for our bank staff team, offering flexible, ad hoc shifts to cover staffing needs as required. If you are interested in joining the bank, please state this clearly in the supporting information section of your application.

In return, we offer a fantastic working environment, generous holidays, career development opportunities, and more!

Visa Sponsorship: This position is not eligible for visa sponsorship, including visa extensions or transfers. Applicants must have their own valid right to work in the UK and be able to work the full hours required for the role for the duration of their employment. Ambitious about Autism is unable to provide sponsorship for this position.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• Residential Support Worker - St.Johns - 2026.pdf (0.86 MB)

As a Housing Options Officer, you will provide housing-related support, advice, and guidance to vulnerable young people aged 16-35 living in YMCA accommodation. You will work closely with residents to help them develop independent living skills, manage their tenancies, maximise their income, access education and employment opportunities, and move on to sustainable housing solutions. 

What you'll be doing

• Managing a caseload of young people and providing person-centred support.
• Completing assessments, support plans, and risk assessments.
• Supporting residents with budgeting, welfare benefits, tenancy sustainment, and life skills.
• Working with housing providers, local authorities, and support agencies to secure positive move-on outcomes.
• Managing rent arrears, anti-social behaviour, and resident welfare issues.
• Promoting safeguarding, wellbeing, and a psychologically informed environment (PIE).
• Acting as a shift lead when required and helping maintain a safe and supportive accommodation environment. 

About You

We are looking for someone who:

• Has experience supporting young people or vulnerable adults in a housing, support, youth work, or customer-facing environment.
• Understands the challenges facing young people experiencing homelessness.
• Has excellent communication, organisation, and relationship-building skills.
• Can work effectively with a range of internal and external partners.
• Is passionate about helping young people achieve positive futures.
• Can maintain professional boundaries while providing compassionate support.

We are recruiting for a Refuge Worker to join our team in Lewisham; the scope on this job involves….

Job Title: Refuge Worker

Location: Athena, Lewisham
Salary: £29,701.36 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

As part of this role, you will be required to participate in an out-of-hours on call Rota 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing date: 9.00am on 31 August 2026

Interview date: 10 September 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

SARA is looking for a Sessional Helpline Worker to support our helpline and digital services by providing emotional support to survivors of sexual violence on at least one of our helpline and digital services shifts every two weeks. You will also be required to attend group clinical supervision once a month and attend our 'introduction to working with sexual violence' training (all supervision and training time will be paid for). You will follow safeguarding and confidentiality policies and procedures to ensure that our helpline and digital services provide safe, supportive and non-judgmental help for women who have experienced sexual violence.

Ability to speak additional languages is beneficial. The Sessional Helpline Worker will be employed on a self-employed basis. Additional shifts may be on offer to meet the needs of the service on an adhoc basis.

Are you passionate about helping Disabled people live independently? Do you enjoy solving problems, building relationships and providing practical advice that makes a real difference?

At Equal Lives, we're looking for an Independent Living Adviser to join our Suffolk Independent Living Service. This rewarding role supports people who use Direct Payments and personal budgets to arrange and manage their own care and support, giving them greater choice, control and independence.

You'll provide information, advice and guidance on a range of topics including Direct Payments, support planning, recruiting and employing Personal Assistants, and managing support arrangements. You'll work closely with individuals, families, professionals and community organisations to help people achieve positive outcomes and live independently.

We're looking for someone who:

• Is passionate about equality, empowerment and the Social Model of Disability.

• Has excellent communication and relationship-building skills.

• Can manage a varied workload and respond to enquiries in a professional and person-centred way.

• Has experience or knowledge of HR, recruitment, employment practices or supporting people to employ staff.

• Is confident using IT systems, including Microsoft Office applications.

• Can work independently whilst contributing positively to a wider team.

• Has a full, clean driving licence and is willing to travel across Suffolk.

• Knowledge of Direct Payments, personal budgets or independent living services would be beneficial, but training will be provided on our specific services.

Why work for Equal Lives?

Equal Lives is a user-led disability rights organisation working across Norfolk and Suffolk. We are passionate about removing disabling barriers, promoting independent living and ensuring Disabled people have choice, control and equal opportunities.

This is an opportunity to build meaningful relationships, support people to take control of their lives, and be part of a team committed to making a lasting difference in our communities.

Salary: £25,877.80 rising to £26,357.15 per annum after 6 month probation period

Contract Type: Permanent, Full time

Hours and working pattern: 08:30 to 16:30, Monday to Friday 

Location: Office based during probation with possibility of hybrid working after this.

Office location: IP City Centre, Bath Street, Ipswich, IP2 8SD

Some travel is required for visiting service users in their homes or other locations, so a full and clean driving license is required.

Key Dates 

Closing date: 2nd September 2026 (midday)
Shortlisting: 3rd September 2026

Interviews: 16th September 2026 at IP City Centre, Ipswich

Referral and Assessment Worker

We are seeking a compassionate and confident Referral and Assessment Worker to support people at risk of homelessness across Greater Manchester.

Salary: £29,481 per annum
Location: Greater Manchester, Manchester Pathfinder
Hours: Full time, 37.5 hours per week
Contract: Fixed term until March 2027
Closing date: 6 September 2026

About the role

As Referral and Assessment Worker with Depaul UK, you will be a first point of contact for people experiencing or at risk of homelessness, helping them access the right support at the right time.

Working within the Pathfinder team, you will carry out needs and risk assessments, provide information and guidance, identify safeguarding concerns and connect people with appropriate services and support.

Key responsibilities will include:

· Acting as a welcoming first point of contact for people experiencing homelessness and referral partners.

· Completing needs and risk assessments to understand individual circumstances and support requirements.

· Providing information, advice, signposting and referrals to appropriate services.

· Identifying and responding to safeguarding concerns appropriately.

· Maintaining accurate case records and handling sensitive information in line with data protection requirements.

· Working collaboratively with colleagues and external partners to achieve positive outcomes.

About you

You will have experience supporting vulnerable people, including those experiencing homelessness, and be confident building positive relationships while maintaining professional boundaries.

You will also bring:

· Experience of assessing and managing risk.

· A good understanding of safeguarding and the ability to identify and report concerns.

· Strong communication and relationship-building skills.

· Excellent organisation and the ability to manage competing priorities.

· Experience maintaining accurate records and using databases and IT systems.

· Strong assessment and decision-making skills.

· Knowledge of relevant support pathways and services.

· A resilient, empathetic and person-centred approach.

About Depaul UK

Depaul UK works to end homelessness and change the lives of people affected by it. Established in 1989, the charity provides accommodation, prevention and support services to thousands of marginalised people across the UK each year.

You will join an organisation that believes in the intrinsic worth and potential of every individual and is committed to helping people move towards greater safety, stability and independence.

Benefits include tailored training and development, 26 days' annual leave rising with service, flexible working where suitable, family-friendly policies, pension contributions of up to 7%, an Employee Assistance Programme with 24/7 GP access, a cash health plan, retail and lifestyle discounts and death-in-service benefit.

Depaul UK welcomes applications from people with lived experience and from all backgrounds and is committed to fair, inclusive and safer recruitment.

Other roles you may have experience of could include: Homelessness Support Worker, Referral Worker, Assessment Worker, Housing Support Worker, Outreach Worker, Support Worker, Homelessness Prevention Worker, Tenancy Support Worker, Resettlement Worker or Housing Advice Worker.

The Support Team Leader will provide operational leadership for ORL's Housing Support Team, ensuring residents receive safe, high-quality, person-centred support that promotes independence, wellbeing and successful move-on.

The postholder will lead and develop Support Workers, oversee support planning, safeguarding, case management, partnership working and quality assurance, and ensure services meet organisational values, contractual requirements and sector best practice.

Key Responsibilities

Leadership and People Management

· Lead, motivate, supervise and develop Support Workers through regular supervision, appraisals, induction, mentoring and learning support.

· Manage rotas, annual leave, service cover and staff wellbeing, promoting reflective practice and a positive, inclusive team culture.

· Ensure staff understand and follow organisational policies, procedures and quality standards.

· Oversee assessments, risk assessments and person-centred support plans, ensuring they are outcome-focused, regularly reviewed and accurately recorded.

· Promote independence, wellbeing, resident choice, tenancy sustainment and successful move-on planning.

· Ensure support reflects trauma-informed, strengths-based and psychologically informed practice.

· Review case files, audit support plans and ensure the Case Management System is used consistently and compliantly.

· Monitor outcomes, performance indicators and service trends, producing reports for senior managers, supporters and funders as required.

· Identify areas for improvement and contribute to service development and best practice.

· Promote safeguarding across the service and ensure concerns, incidents and investigations are managed promptly and appropriately.

· Support staff with complex or high-risk situations, ensuring robust risk management, professional boundaries, lone working and positive risk-taking where appropriate.

· Oversee referrals, admissions, occupancy, move-in and move-on arrangements across supported accommodation.

· Work with the Property & Compliance Team on repairs, property standards, licence agreements, rent arrears and tenancy sustainment.

Partnerships, Volunteers and Compliance

· Develop effective partnerships with agencies, volunteers and internal teams to improve resident outcomes and service delivery.

· Support volunteer induction and positive volunteer engagement, ensuring safeguarding responsibilities are understood.

· Promote compliance with health and safety, GDPR, organisational policies, legislation and emergency procedures.

Finance and General Duties

· Manage resources responsibly, maintain accurate financial records and support budget, rent and Housing Benefit processes in line with ORL procedures.

· Attend meetings, undertake required training, maintain confidentiality and promote the values and reputation of One Roof Leicester.

· Undertake other duties reasonably required by the Deputy CEO.

Additional Information

 · The role requires regular travel between One Roof Leicester properties and partner organisations.

· Occasional evening or weekend work and some manual handling may be required.

· The postholder must undertake training appropriate to the role and participate in an on-call rota should one be introduced.