138 Acting support worker jobs
About This Job
You will form part of a small satellite team of Safeguarding Case Support Officers (SCSOs). Overseen by a Senior Caseworker Manager, you will assess and decide on safeguarding allegations and concerns within the Army Cadets across Scotland and Northern Ireland. You must be an appropriately qualified and experienced safeguarding professional, capable of conducting child safeguarding investigations and adept at collaborating with multiple agencies.
Essential Skills
· Diploma or Degree in a relevant subject area.
· Evidence of continuing personal and professional development
· Front-line safeguarding interventions and/ or risk assessment of perpetrators of abuse.
· Sound knowledge of safeguarding interventions.
· Understand legislative requirements for safeguarding young people.
· Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible).
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 11th October 2026.
Interviews will be held shortly after the closing date, in person/virtually TBC – we will let you know if you have progressed.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Youth Outreach and Community Worker (London - Waterloo)
Railway Children (UK Programme)
£32,000 per year plus 10% London weighting
Full-time – Permanent
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?
Looking for a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same?
If the answer is yes, then read on to hear about this exciting opportunity.
We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As part of our current strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.
The role
We are looking to recruit a Youth Outreach and Community Worker in London as part of our UK Programme.
This role requires close working with partners, engaging and safeguarding young people in and around Waterloo Station, helping to identify and safeguard young people at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown. This role involves working regular unsociable hours including evenings and weekends.
You will be working closely alongside key partners such as British Transport Police, security staff, Train Operators, Youth Services and other local stakeholders.
You’ll play a key role in the development of our UK Safeguarding on Transport Programme and part of a dynamic team delivering Railway Children’s safeguarding programme in the UK.
About you
We are looking for someone who brings experience of successfully engaging and supporting young people as well as experience of working in an outreach or similar community setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.
Alongside this you will be able to work effectively with community and statutory partners to safeguard young people.
You will have completed relevant training, have experience in safeguarding and in the issues relevant to vulnerable young and families. Therefore, you will be an experienced practitioner with an excellent understanding of safeguarding processes and procedures, who is able to work creatively, independently and within professional boundaries.
Your base would be at Waterloo station with regular travel to other stations and some home working. This role involves working regular unsociable hours including evenings and weekends.
A full job specification can be found in the job pack.
For further information about this post and working for Railway Children, including how to apply, please visit our website.
We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience.
Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.
Closing Date: Wednesday 23rd September
Online Interviews: Wednesday 30th September/Thursday 1st October
In person interviews: Wednesday 7th October/Thursday 8th October
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
Job Summary
The Service Manager - Z House will provide operational leadership for Z House, Caring in Bristol’s emergency accommodation service for young people aged 18–25 experiencing housing crisis.
The Service Manager will be responsible for ensuring that Z House is a safe, welcoming, well-managed and psychologically informed service, where young people are treated with dignity and supported to move towards greater stability and appropriate longer-term accommodation.
You will lead the day-to-day operation of Z House, overseeing referrals and placements, safeguarding with support from our Safeguarding team and risk management, staff and volunteer practice, accommodation standards, partnership working and service development.
The Service Manager role will combine operational management with a strong focus on relationships and practice. You will work closely with the young people using Z House, the wider Caring in Bristol team and partners across Bristol to ensure that the service responds effectively to individual needs while contributing to our wider ambition to prevent and reduce homelessness.
The role will also have capacity to lead or contribute to the development and delivery of additional accommodation or youth-focused projects that sit within the scope of Z House and Caring in Bristol’s Support Services. This may include developing new provision, responding to emerging needs and opportunities, and working with partners to extend or adapt our accommodation offer.
Reporting to the Head of Support Services, you will be part of the wider Support Services team and will contribute to the development of Caring in Bristol’s approach to accommodation, youth homelessness and early intervention.
Key responsibilities
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Lead the day-to-day operation of Z House, ensuring the service is safe, effective, welcoming and responsive to the needs of young people experiencing housing crisis.
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Manage the referral, assessment and placement process, making appropriate decisions about suitability and ensuring risks and support needs are identified and managed effectively.
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Oversee safeguarding practice within Z House, ensuring concerns are identified, responded to and escalated appropriately and in line with organisational procedures.
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Lead the development and implementation of effective operational systems, policies and procedures that support high-quality and consistent service delivery.
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Manage and support staff and volunteers involved in Z House, creating a positive, inclusive and reflective culture and ensuring people have the information, training and support they need to work safely and effectively.
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Build strong relationships with referral partners and organisations across Bristol, ensuring young people can access appropriate specialist support and move towards suitable longer-term accommodation.
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Develop effective pathways with the wider Caring in Bristol support offer, ensuring Z House guests can access appropriate support around housing, independent living and other areas of need.
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Budget responsibility Manage the Z House budget effectively, ensuring expenditure is appropriately monitored, controlled and managed within agreed financial parameters.
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Lead or contribute to the development and delivery of new projects and service developments within the scope of Z House and Support Services, responding flexibly to emerging opportunities, funding and identified needs
The client requests no contact from agencies or media sales.
Assistant Headteacher – Inclusion, Safeguarding and DSL
- Location: TreeHouse School, Woodside Ave, London, N10 3JA
- Hours: Permanent, full time (37.3 hours per week)
- Salary: £62,541 to £66,744 per annum
- Start date: January 2027
About TreeHouse School:
TreeHouse School, part of Ambitious about Autism, is an Ofsted outstanding specialist school supporting children and young people aged 4–19 with autism and complex learning needs. We are committed to providing an exceptional learning environment where every pupil can thrive and achieve their full potential.
About the role:
We are looking for a resilient and values led Assistant Headteacher of Inclusion, Safeguarding and DSL to join our Senior Leadership Team.
This is a pivotal role with responsibility for safeguarding, inclusion and pupil welfare for autistic children and young people with complex needs.
You will lead on child protection and safeguarding, working closely with our team of deputy and assistant DSLs and with external partners including Social Care, Health, Police, LADO and Prevent.
You will also provide strategic oversight of inclusion, behaviour, wellbeing, healthcare, therapeutic support, Positive Behaviour Support (PBS) and least restrictive practice, working collaboratively with education, nursing and wider multidisciplinary teams.
This is not an office based role. You will need to have a strong presence across the school, supporting pupils, families and staff, providing visible leadership and responding calmly and effectively when complex situations arise.
What we are looking for:
- Has strong safeguarding experience and ideally experience as a DSL or Deputy DSL.
- Has a good understanding of autism, SEND and complex needs, with experience in an education or specialist setting preferred.
- Could be an experienced education professional, SEN specialist or social worker with substantial relevant experience and a strong understanding of education.
- Is confident making difficult safeguarding decisions, managing referrals and escalating concerns when necessary.
- Is resilient, persistent and able to manage complex cases involving vulnerable children.
- Can build strong relationships with pupils, families, staff and external agencies.
- Can lead and develop staff, ensuring safeguarding training, recording and procedures are consistently followed.
What we offer:
You will be well supported by an experienced safeguarding team, Senior Leadership Team and receive regular supervision and mentoring. There will also be opportunities to develop your expertise through DSL, trauma informed, autism and CALM training.
This is an opportunity to make a significant difference to the lives of autistic children and young people, while leading a team and helping shape excellent safeguarding and inclusive practice across the school.
If you are a confident safeguarding professional who combines expertise with compassion, resilience and determination, we would love to hear from you.
Shortlisting date: Friday 2nd of October
Outcome of application: Friday 2nd/Monday 5th of October
Interview date: Friday 9th and Tuesday 13th of October
Ambitious About Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious About Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.
The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Carer Support Team Lead
35 hours per week (5 days)
Actual salary £27,878
Office base: Harlow, Essex
Could you lead a team to achieve positive outcomes for family carers in West Essex?
We have an exciting management opportunity for a Carer Support Team Lead to join our team, supporting unpaid adult carers. This is a rewarding and varied role leading a team providing information, coaching and peer support for local carers, helping them navigate support systems, and to maintain their own health and wellbeing. You will mainly work in the community as well as from our offices or home.
You will have experience working with Carers, vulnerable or disadvantaged individuals, or working within health, social care, community or voluntary services. You will ideally have experience managing people to deliver high-quality services. Most importantly, you will be passionate about making a difference to the lives of local unpaid adult carers.
Action for Family Carers is a thriving Essex charity which for over 35 years has been providing support for Adult Carers and Young Carers – people with unpaid caring responsibilities for others. We are a Carers Trust Network Partner and hold the Excellence for Carers quality mark. We provide support including information, coaching, counselling, peer support, respite care, and Young Carer clubs across Essex, working within schools, GP practices and a variety of community settings.
Your responsibilities will include:
Managing and leading an area team to achieve positive outcomes for carers
Demonstrating the impact of the service through monitoring and evaluation
Developing strong relationships with key local stakeholders
You will need to be:
Proactive and solution focused
Passionate about improving outcomes for local carer
Strong team player with a collaborative approach to working
An excellent communicator with empathy and active listening skills.
Confident in the use of IT including Microsoft 365 and CRMs (databases).
A driver with access to a vehicle and a willingness to travel across Essex.
We offer:
Full induction and relevant training
Contributory pension scheme
24-hour Confidential Staff Helpline
An opportunity to help vulnerable families in the local community
A chance to be part of a supportive and friendly team
Closing date for completed applications: 5pm on 22 September 2026
For an informal conversation about the role please contact Leesa McKay on 0300 770 80 90.
Action for Family Carers is an equal opportunities employer and positively encourages applications from all sections of the community.
Registered Charity No: 1127164
Research Support Worker (Women Only)
Location: Northamptonshire (hybrid – in-person at least one day per week)
Contract: Part-time - 3 days per week - Weds, Thurs, Friday
Salary: £14ph
We’re looking for a reliable, highly organised individual to provide practical and accessibility support to a blind researcher working on projects relating to domestic abuse.
This is a varied and meaningful role - helping to remove barriers so the researcher can carry out their work effectively. You’ll be supporting with everything from reading and interpreting research materials to creating accessible documents, assisting with travel and navigation, and helping with technology and admin tasks.
The ideal candidate will have excellent written English, strong attention to detail, and a genuine commitment to equality, inclusion, and disability rights. You’ll need to be comfortable handling sensitive information and supporting research that may involve complex or emotive subject matter.
Key responsibilities include:
Reading and interpreting printed and digital materials, including quantitative data and statistical outputs.
Assisting with academic research and sourcing materials.
Taking notes during meetings and workshops.
Creating and checking accessible Word, PDF, and PowerPoint documents.
Supporting with travel bookings, expenses, and in-person navigation at meetings and events.
You’ll bring:
Degree-level education (or equivalent experience) in a subject requiring strong literacy skills.
Excellent written communication and attention to detail.
Confidence with Microsoft Office and data tools such as Excel.
An understanding of confidentiality, safeguarding, and data protection.
A respectful, non-judgmental approach to supporting disabled people’s autonomy and expertise.
It would also be great if you have:
Experience using academic databases and accessing journal articles.
An interest in visual communication or data visualisation tools (e.g. Power BI, Tableau).
This is a women-only position, as permitted under the Equality Act 2010, Schedule 9, Part 1.
If you’re organised, empathetic, and passionate about making research more accessible, we’d love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Context
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester.
We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.
Job Summary
The role of the Outreach & Development Worker is to ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them.
The job holder will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships.
Please note that while this vacancy is for a 28 hours per week position, we would welcome applications from candidates seeking fewer than 28 hours per week where this can be accommodated within service needs. The minimum hours we would consider are 17.5 hours (2.5 days) per week.
Job Purpose
The role will focus on the outreach provision, being based in different locations across Salford including hospitals, community venues, mental health settings and others accessed by people with caring responsibilities. The role will include supporting the continued development of the service, assisting with the creation of resources and training. The role will also support our involvement offer; ensuring carers are at the forefront of service change and service delivery.
Main Duties and Responsibilities
Day to day duties:
· Facilitate carers drop-ins in venues across Salford, including but not limited to hospital sites (both on wards and public areas), community venues (such as Gateways) and high footfall locations.
· Provide one-off, solution-focussed appointments to address the immediate needs of carers identified in the community or at the point of referral.
· Create networking opportunities throughout all wards of Salford to publicise the service and build/ maintain relevant partnerships.
· Complete Statutory Carers Assessments.
· To be able to travel to various locations in Salford, at times multiple locations per day – often carrying service promotional materials. Salford is a large city covering 37 sq. miles.
Weekly/ monthly duties:
· To work alongside student social workers on placement, providing mentoring, guidance, and shadowing opportunities as appropriate.
· Create and run exciting events and support groups for carers, organisations and stakeholders to attend.
· Create and deliver service presentations aimed at carers, to communicate the support and opportunities available from the service.
· Create and deliver service presentations aimed at community groups, educational bodies and organisations to raise awareness of how to identify and support carers, and to increase the visibility of the service.
· Develop ways to identify carers across Salford and let them know about support available to them and their needs.
· Invite Carers to be involved with the service and help us to coproduce/ codesign our service offer.
· Get to know Salford’s diverse communities and organisations, providing culturally appropriate information and support.
· Promote Carers Rights to carers, Salford’s communities and relevant organisations.
· Maintain a clear record of work completed by note taking and recording on our recording system.
· To meet regularly with line manager for supervision.
This role is subject to an Enhanced DBS Check.
The post-holder will be required to undertake other tasks as reasonably directed by Management and Senior Management Team, which will usually be commensurate with the skills and experience of the post-holder.
All staff are expected to work within all Gaddum policies and procedures.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
Join a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire.
Leeds Gypsy and Traveller Exchange (Leeds GATE) is an established and award-winning civil societyorganisationwith a national profile.
We arerecognisedas being innovative, brave and creative.Our overall aim is to improve the quality of life for Gypsies andTravellersthrough addressing inequalities in homes, health, education, and employment, financial and social inclusion.
We run a number ofa communityfacing and strategic projects to achieve our aims including advocacy, community development and youth work.Those who access our services and activities are members of Leeds GATE.
Job Purpose:
Working in Wakefield and Calderdale you will build trusted relationships with Leeds GATE members, residents and families living on the Heath Common local authority site (Wakefield), yards, houses and roadside across the Wakefield district and Calderdale Borough.
Through your relationships you will gain understanding of people’s strengths, interests and hobbies, whilst also building up knowledge of the needs of support, barriers and issues faced by Gypsies and Travellers.
As a community development worker you will help to develop and create opportunities to engage the community, such as activities and group work, thinking how these can help people to share their ideas, develop their skills, build confidence and empower them, as well as improving health and wellbeing outcomes to enable better lives.
An element of hybrid working is supported within this role but it is expected that the majority of work (80%) will be based on sites, outreach and community based events.
A world in which all Gypsies and Travellers have the opportunity to thrive and make choices as equal, valued and respected members of society.
The client requests no contact from agencies or media sales.
We are looking for an exceptional, highly motivated and dedicated individual to join our team as a full-time Youth Worker (Youth Voice), supporting our mission to enable young people who are homeless, facing homelessness or unsafe to achieve independence and positive futures.
The successful candidate will work within the Youth Work Team to deliver our frontline drop-in service and support our weekly and monthly activities to all young people experiencing homelessness.
You’ll specialise in youth participation, ensuring that a diverse range of young people’s voices are heard. You’ll also facilitate and lead on supporting our Youth Advisory Board and work alongside them to cultivate inclusive activities which increase youth participation across all our services. We have an ambitious plan to improve and accelerate our youth voice strategy and this role will be at the heart of this delivery.
You should be experienced in designing, planning and facilitating a range of activities and group work with and for young people and be able to work dynamically in a fast-paced day centre environment. We are looking for candidates who are passionate about youth engagement and skilled in bringing out the ideas, voices and opinions of young people to shape service delivery. We are particularly keen to hear from candidates with a background in running participatory youth projects, co-production, youth engagement sessions and/or community engagement.
The ideal candidate is a team player who enjoys working collaboratively across our organisation. This role also includes working closely with our Campaigns, Impact and Policy team to ensure young people’s voices are at the heart of our external campaigning work.
Finally, you will also be committed to the safeguarding of young people and delivering an inclusive and trauma-informed service.
This role will be based at our day centre in Camden, with some travel to other New Horizon projects within London.
Closing date for applications: Monday 21st September
Interviews: Thursday 1st October
Please note interview dates are fixed and will not be changed. Please ensure you are available on these days when applying for this role.
We support 18-24 year olds who are homeless or unsafe in London.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Peer Support Transformation Project
The Peer Support Transformation Project is commissioned by South West London and St Georges Mental Health NHS Trust, and delivered in partnership with Sound Minds and Wandsworth Carers Centre.
The Trust review, allocate and coordinate patient referrals through Daily Integrated Allocation Meetings (DIAM). This is an internal operational and clinical triage process used by teams like the Integrated Recovery Hubs (IRH) and Single Point of Access (SPA) to signpost efficiently to care pathways to appropriate community services.
The aim of the Service is to support individuals through Peer Support for early intervention, help avoid crisis or deterioration, but also as a step down from more intensive clinical support to help reintegrate with the Community.
Given its framework of reference to the diversity of cultures and languages, Mushkil Aasaan is well-placed in the heart of the Community in being a Wellbeing Hub. This offers a spectrum of shared activities and opportunities that enhance the overall wellbeing and sense of belonging in navigating ‘Care for the Community by the Community’.
As such it is essential for this role to transcend Mushkil Aasaan’s ethos in enhancing the Peer Support Service in line with the wider aims of the Trust’s transformation programme in reducing health inequalities and reaching out to groups who experience barriers in accessing support. This Co-production aims to capitalise on the Community’s strengths in self-determination and people identifying their own goals, whilst creating an understanding of the dynamics and stigma that contribute to mental ill-health.
The Senior Peer Support Worker at Mushkil Aasaan will play a pivotal role in delivering tailored support to individuals facing emotional distress whilst focusing on their strengths and personal resources, aligning with their recovery goals and overall well-being. Our approach emphasises the use of own lived experiences with mental health challenges, whether personal or professional, to foster understanding and empathy.
The Senior Peer Support Worker will maintain a good oversight of the accountability to the Commissioning Trust with the processes and procedures already in place in collaboration with the Manager. The role would also co-ordinate a smooth-running delivery of the Service ensuring that the team of 2 Junior Peer Support Workers are well supervised and supported in their work with allocated clients. The role is responsible for the chairing of fortnightly client allocation meetings and immediately reporting any issues and safeguarding concerns.
Peer Support Project Co-ordination
· Line management of the Team, ensuring that referrals are responded to in a /timely manner, and that wait list databases are accurately maintained.
· To maintain positive and effective working relationships with colleagues and professionals at all times.
· Responsibility for chairing fortnightly Peer Support Team allocation meetings, ensuring a thoughtful and equitable approach to allocation.
· Work closely with Manager in ensuring that the team of two Peer Support Workers are well supported in their work with clients.
· To offer reflective practice as part of supervision for the wellbeing and development of the Peer Support Workers whilst undertaking emotionally demanding work.
· Collaborating with the Manager in quarterly service reports by gathering and compiling data from the team.
· Report any service delivery issues to Management, working closely with them to design and implement improvements where necessary.
· Ensuring that any safeguarding concerns raised by any of the Peer Support team are promptly reported to Designated Safeguarding Lead.
· To appreciate the hectic atmosphere of a bustling Centre with multiple Services and Activities whilst maintaining the identity and privacy of a Peer Support Service.
Peer Support Sessions
· To support individuals experiencing emotional challenges drawing appropriately on lived experience to foster hope, mutuality and recovery-focused conversations.
· To provide a person-centred, strength-based approach that is responsive to and focusing on the individual whilst providing non-judgemental support, respecting diversity and lifestyle choices.
· Supporting in identifying how to manage their daily lives and signposting to key resources to support their wellbeing.
· Provide help to navigate the health and wellbeing system and connect into community resources to reduce isolation and improve wellbeing.
· To enable access to local services to promote community inclusion and connectedness, enabling sustainable recovery and support.
· To provide practical support to help people access the right services and support based on needs, preferences, and the options available.
· To actively signpost to Mushkil Aasaan’s Advocacy Service, Support Groups, and creative activities and events where appropriate.
· To maintain high levels of safeguarding awareness and to respond to risk and safeguarding issues as they arise whilst respecting the autonomy of the individual wherever possible.
· To monitor the effectiveness of interventions offered through the routine use of outcome monitoring tools reviewed directly in person.
Administration and Data Processing
· Maintain accurate and high-quality client records using databases and electronic filing systems.
· Ensuring compliance by the whole Team in entering all relevant data to ensure timely monthly DataSet reporting and Quarterly Reporting on the required 23 standards.
· Report quarterly client data updates in a timely manner, supporting the Head of Operations in compiling quarterly reports to the Trust.
· Support clients to complete relevant surveys and feedback forms at specific points in their peer support programme.
· Respond to any queries from the Trust relating to clients on the caseload in a timely manner, maintaining the required level of detail, accuracy and professionalism.
· Undertake any other ad-hoc administration related to the project from time-to-time. For example, scanning documents or printing Peer Support Group resources.
General
· To attend appropriate internal and external training courses, supervision and staff development.
· To attend regular clinical and line management supervision and to attend professional meetings with the Trust as appropriate.
· To be sensitive to the complex boundary issues in user-led work, act appropriately and with high standards of confidentiality.
· To adhere to Mushkil Aasaan’s policies related to Equality, Diversity and Inclusion, Health and Safety, and Safeguarding.
· To understand and respects the rights of individuals including choice, self-determination and cultural and religious needs.
· To adhere to data collection guidelines, complying with Data Protection policy.
· Any other duties that may be required in connection with this role and are deemed necessary and in the interest of the Charity.
Skills and Attitudes
• Very strong ability to actively engage with a wide range of Mental Health needs and an understanding of the issues people face in their lives.
• Ability to work consistently with high levels of empathy, warmth and unconditional positive regard.
• Ability to communicate effectively, both verbally and in writing, with Service Users, their families, carers, community groups, partner agencies and stakeholders.
• Ability to identify risk and assess/manage risk when working with individuals.
• An understanding of the principles of confidentiality and how these apply when handling personal information.
• A working understanding of the principles of equality, inclusion & diversity and a commitment to providing an inclusive, culturally sensitive service.
Person Specification
Lived experience of mental health difficulties and the ability to use lived experience safely, purposefully and within appropriate boundaries in a professional role.
Good understanding of the mental health system.
Can demonstrate an awareness of the needs and perspectives of people
experiencing mental health problems and of different cultures.
Can demonstrate an awareness of issues around confidentiality and boundaries.
Well organised, with good time management skills and attention to detail.
Ability to learn and be supported through supervision.
Excellent verbal communication skills and a high standard of written English.
Strong Office IT skills including MS Word and Excel or equivalent.
Able to relate to a wide range of people.
To be proactive, use own initiative, and have a positive and can-do attitude.
Collaborative approach to working with others, as part of a small, busy and
passionate team.
Flexible attitude to working hours.
An understanding of the values and behaviour expected within this role
Caring attitude towards people living with long term mental ill health and an understanding or how this role supports the needs of people with mental health issues.
Clear understanding of and commitment to Equality, Diversity & Inclusion and how they relate to mental health.
Willingness to have a Disclosure and Barring Service (DBS) check
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Peer Recovery Worker will support people who are sleeping rough, at risk of rough
sleeping, or going through important stages in housing and recovery. The main purpose
of this role is to help reduce the harm caused by rough sleeping.
You will listen, build trust, give practical help and share clear information. You will help
people connect with the right support, including housing, health care, drug and alcohol
services, benefits advice, community groups, and services based at WSUP.
WSUP is not a drug and alcohol treatment provider, so this role does not involve
clinical treatment or specialist interventions. Instead, you will help people understand
their options, prepare for appointments, overcome barriers and stay connected with
services that can meet their needs.
You do not need to have all the answers.
We are looking for someone who is kind, reliable, calm and able to support people
without judgement. We welcome applications from people who have lived experience of homelessness,
addiction or recovery, and who feel ready to use that experience to support others
safely and positively.
This is a 12-month fixed-term post, with the possibility of extension for up to a further two years, subject to funding and organisational requirements.
Key Responsibilities
Engagement
- Build trusting and respectful relationships with people experiencing roughsleeping, homelessness, substance use, poor mental health or social isolation.
- Engage people in the Target Priority Group cohort through drop-ins, planned appointments, informal conversations and outreach.
- Provide emotional and practical support, listening and helping people feel heard.
- Use lived experience, where appropriate, to build connection, reduce stigma and inspire hope.
- Encourage people who may be unsure about housing, treatment or other support to explore their options at their own pace.
- Maintain contact during periods of disengagement, relapse, crisis or transition, within the boundaries of the role.
- Help people identify their own goals, strengths and next steps.
- Support or co-facilitate peer, recovery or wellbeing activities where appropriate.
Practical support and navigation
- Provide clear, accurate information about local treatment, health, housing, benefits and community services.
- Introduce people to co-located services at WSUP and help them understand what each service can offer.
- Provide warm handovers and accompany people to appointments where this is helpful, agreed and within the service plan.
- Help people with practical tasks such as phone calls, forms, identification, benefits enquiries and gathering information for appointments.
- Work closely with treatment, outreach, housing, health and other partners so that support is coordinated and responsibilities are clear.
- Advocate for people when stigma, exclusion or difficult processes create barriers to support.
- Support people at key transition points, including moving from the street into accommodation, leaving hospital, prison or treatment, or returning to services after disengagement.
- Help people connect with local groups, activities and community support that may improve wellbeing and reduce isolation.
- Support day-to-day service delivery by staffing open sessions including Saturdays (on rota), covering reception duties and attending relevant team and management meetings.
Recording, safety and outcomes
- Record all contacts, actions, referrals, risks and outcomes accurately and promptly on WSUP's case management system.
- Complete triage/ONS4 wellbeing monitoring at the agreed stages.
- Complete ERSRAT monitoring across the newly registered guests, active caseload, including baseline information and follow-up reviews.
- Identify safeguarding concerns, immediate risks and changes in a person's situation, and report or escalate them without delay.
- Follow WSUP procedures on confidentiality, consent, information sharing, lone working, incidents, professional boundaries and health and safety.
- Contribute to support plans, case reviews and multi-agency discussions.
- Help collect guest feedback, case studies and evidence of outcomes, with appropriate consent.
Working with co-located services
- Welcome and introduce people to visiting and co-located professionals.
- Help guests prepare for conversations with treatment, housing, health, benefits and other services.
- Share relevant information in line with WSUP policies and procedures.
- Follow up agreed actions and help guests understand what will happen next.
- Avoid taking over duties that belong to specialist, statutory or treatment providers.
Person Specification
Essential skills & experience
- Experience of supporting people affected by homelessness, rough sleeping, substance use, poor mental health or other disadvantages.
- Ability to build trusting relationships with people who may have had poor experiences of services.
- Good listening, communication and practical problem-solving skills.
- Ability to explain information clearly and support people to make their own choices.
- Ability to work positively with colleagues, co-located services and external partners.
- Ability to maintain clear professional boundaries.
- Ability to recognise and respond to safeguarding and risk concerns.
- Ability to organise a varied workload and keep accurate records.
- Commitment to equality, inclusion and non-judgemental practice.
- Willingness to work flexibly, including outreach and occasional evening or weekend work where agreed.
Desirable skills & experience
- Personal lived experience of substance use, recovery, homelessness or related issues, with the ability to use this experience safely and appropriately.
- Peer mentor or peer support training or qualification.
- Experience of helping people access treatment, health, housing or community services.
- Knowledge of local services in Greenwich or South East London.
- Basic computer skills. Training and support can be provided.
A community free from hardship and housing instability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy. We are now seeking an Administrator to join our Programmes teams at this pivotal time. This opportunity is available on permanent basis.
This is an exciting opportunity for someone with HR administration, recruitment, coordination or People & Culture experience who wants to make a meaningful difference within a values-led organisation supporting survivors of sexual violence.
About the role
Working closely with the People & Culture Manager, you will provide first-line People & Culture support across the organisation, coordinate recruitment and onboarding activities, manage our HR and Recruitment inboxes, support payroll administration, maintain employee records, and help ensure our people processes are efficient, compliant and trauma-informed.
Key responsibilities include:
You will:
- Act as the first point of contact for HR and recruitment enquiries
- Coordinate recruitment campaigns, interviews and onboarding activities
- Support safer recruitment and safeguarding processes
- Manage employee records and People & Culture systems
- Assist with payroll administration and reporting
- Provide first-line policy and procedural guidance
- Help managers navigate People & Culture processes
- Contribute to continuous improvement and service development initiatives
About You
We're looking for someone who has:
- Experience working within a HR, People & Culture or operations environment
- Experience coordinating recruitment and onboarding activities
- Strong administrative and organisational skills
- Experience managing shared inboxes and responding to enquiries
- Excellent written and verbal communication skills
- The ability to handle confidential and sensitive information appropriately
- Strong attention to detail
- A commitment to equality, diversity and inclusion
- A positive, professional and solution-focused approach
CIPD Level 3 qualification (or working towards it) is desirable, as is experience within the charity, voluntary, healthcare, education or social care sectors.
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the People & Culture Manager, Director of People & Culture and one other panel member.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
Post holder will be required to undertake Basic DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
GDPR Statement
Rape Crisis South London will process personal information provided during the recruitment process in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Information submitted as part of your application will be used solely for recruitment, selection, safeguarding, and employment-related checks. For unsuccessful candidates, application data will be retained for up to six months before being securely deleted. By submitting an application, you acknowledge that your personal data will be processed for recruitment purposes. For further information, please contact.
How to apply
Please submit:
- Your CV and a cover letter outlining your suitability for the role to in PDF format
- Interview date(s): This opportunity will remain open until filled. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
PDF format
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Case Worker
Location: Merseyside
Salary: £27,906 - £29,000 per annum
Vacancy Type: Permanent, Fill Time (37 hours per week)
Closing Date: 22nd of September 2026
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.
We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.
County Lines Support Service
County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in London, the West Midlands, Merseyside, West Yorkshire and Greater Manchester.
Job Description
The role of this Case Worker will be working with women and girls - County Lines is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded County Lines Support Service
*This role requires access to a car, and a full driving licence.
About You
- Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
- Honest and reliable, with a creative and flexible approach to all aspects of work.
- Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
- Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
- Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
- Experience of using recording and data collation systems.
Main Duties and Accountabilities
- Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
- Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
- Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
- Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.
- Promoting the continued joint work of the service, and other partners, acting as a sub-regional or district single point of contact, where required.
Qualifications
- Experience of working with young people up to the age of 25 and their families, identified as vulnerable or having complex needs, preferably in a community setting.
- Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
- Knowledge of issues around risk and vulnerability amongst young people.
- Good ICT skills, with experience of using data recording and data collation systems.
Additional Information
We aim to review applications as quickly as possible. However, due to the volume ofinterest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please click apply to be redirected to our website to complete your application.
Centre Manager
Norbrook Youth Centre, Bordley Walk, Wythenshawe, Manchester M23 0AR
Grade 6 Point 20 – 25, £30,750 - £34,303. (Full Time 35 hours, Permanent)
Introduction
Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We are dedicated to raising aspirations and creating opportunities for children and young people, particularly those facing disadvantage. Our work is rooted in youth voice, inclusion, strong relationships, and high-quality youth work practice that supports young people to develop confidence, resilience, and skills for life.
GMYF also delivers outdoor education and residential experiences, including provision at Ormside Mill in Cumbria and other residential settings nationwide, as part of its wider youth work offer, working across teams to ensure young people benefit from safe, inclusive, and developmental opportunities beyond their local communities.
Purpose of Role:
The Centre Manager provides strategic and operational leadership for the youth centre and its wider community reach, with responsibility for high-quality youth work delivery and day to day centre operations, working within GMYF’s wider operational ad estates frameworks. high-quality, inclusive local provision. The postholder is the professional lead for youth work practice and delivery within the centre, with responsibility for shaping, developing, and continuously improving provision in line with GMYF’s values, safeguarding standards, and strategic priorities.
Reporting to the Director of Programmes, the Centre manager leads people, partnerships, and placebased development, ensuring the centre delivers strong outcomes for children and young people while contributing to the wider aims of GMYF.
Outdoor Education and residential opportunities are an integral and embedded part of the centre’s youth work offer, and the Centre Manager plays a key role in shaping, embedding, and developing these opportunities in partnership with the Outdoor Education Team to ensure they meet the local need and are accessible to young people.
This is a hands-on leadership role, balancing operational oversight with visible presence, relationship based practice, and continuous improvement.
Key Responsibilities:
Leadership and Management of Youth Work Delivery
- Provide strategic leadership for youth work delivery at centre level, including centre-based provision, outreach, and integrated Outdoor Education and residential opportunities, ensuring provision is planned, resourced and developed in response to local need, youth voice, and GMYF priorities.
- Provide clear professional leadership for high quality, inclusive youth work across centre based provision, outreach, offsite venues, and outdoor education youth work.
- Embed and champion GMYF’s youth work values, including youth voice, equality, diversity, and inclusion.
- Line manage staff including Youth Work Coordinator(s), Youth Workers, cleaners, and volunteers.
- Provide supervision, appraisal, and performance management, promoting reflective practice and professional development.
- Ensure staffing structures, rotas, and skills mix support safe, effective delivery.
- Foster a positive, professional, and supportive team culture.
Safety, Safeguarding and Compliance
- Act as a Deputy Designated Safeguarding Lead.
- Hold overall safeguarding responsibility for the centre and linked activities.
- Ensure safeguarding procedures are embedded, understood, and consistently applied.
- Promote inclusive, restorative and trauma informed practice.
- Ensure all safeguarding and behaviour related incidents are recorded, reviewed, and followed up.
- Maintain compliance with legislation, statutory guidance, and GMYF policies.
Centre Operations, Site Management and Health & Safety
- The Centre Manager holds responsibility for day-to-day site oversight and compliance, with additional estates support provided through GMYF’s central operations arrangements.
- Ensure the centre meets all Health & Safety and statutory requirements, working with GMYF’s Central Team and systems to maintain compliance.
- Oversee day-to-day site issues, Planned Preventative Maintenance (PPM), compliance checks, and inspections, escalating and co-ordinating works as required through organisational processes.
- Maintain oversight of building safety, security, and use of space.
- Ensure accurate records are maintained for staff, visitors, and young people.
- Ensure all off site activities, outreach, visits, and residentials are risk assessed and appropriately staffed.
- Hold overall responsibility for the safe opening and closing of the centre and the planning and oversight of fire, evacuation, and lockdown procedures, delegating operational leadership as appropriate when not on site
- Maintain good relations with neighbours and the local community.
Quality, Development and Partnership Working
- Lead centre-level self evaluation and contribute to GMYF organisational development and quality frameworks.
- Monitor outcomes for children and young people and use learning to improve provision.
- Contribute to funding bids, monitoring, and reporting.
- Develop and maintain partnerships with stakeholders including schools, community organisations, statutory services, and internal teams to support joined-up opportunities for young people.
- Represent the centre in organisational initiatives and networks.
Outdoor Education and Residential Provision
- Hold responsibility for pastoral leadership of young people accessing Outdoor Education provision linked to the centre, while the Outdoor Education Team is responsible for developing and providing outdoor education opportunities.
- Work collaboratively with the Outdoor Education Team to plan high-quality residentials and Outdoor Activities for the young people from the centre.
- Ensure good pastoral and wellbeing leadership before, during, and after residentials.
- Act as Group Leader and drive the minibus where required and appropriate, in line with compliance regulations.
- Lead reflective reviews following residentials and outdoor education activity.
Professional Conduct and Organisational Responsibilities
- Uphold GMYF’s values, policies, and professional standards.
- Ensure conduct reflects the responsibilities of a leadership and management role.
- Maintain a strong commitment to continuous professional development and reflective leadership practice, using supervision, learning, and organisational feedback to enhance personal effectiveness and support high-quality youth work delivery.
- Contribute positively to the wider culture and strategic development of GMYF.
- Undertake other duties commensurate with the role.
Person Specification
Essential Criteria
Qualifications & Professional Development
- Relevant qualification in Youth Work OR significant experience delivering youth work or related children and young people’s provision
- Commitment to continuous professional development (CPD) and reflective leadership practice
- Willingness to undertake further relevant professional or leadership qualifications and development as required
Experience
- Experience delivering youth work or similar provision in a centre based, community, or outreach setting
- Experience supporting, supervising, or coordinating staff and/or volunteers.
- Experience working within safeguarding frameworks, including recording concerns and escalating appropriately
- Experience working with children and young people facing additional barriers to participation (e.g. SEND, trauma, disadvantage)
- Experience contributing to the planning, delivery, or improvement of provision, balancing operational delivery with quality and learning
Knowledge & Skills
- Sound understanding of safeguarding, risk management, and inclusive practice within youth or community settings
- Ability to promote positive behaviour cultures using restorative and trauma informed approaches.
- Ability to provide clear professional direction and guidance to team and colleagues
- Strong communication and interpersonal skills, adaptable to young people, families, partners, and professionals
- Ability to oversee the safe delivery of centre based, outreach, and off site activities
- Ability to maintain accurate records and contribute to reports and organisational learning
- Competence in using IT systems to support communication, administration and service delivery
Leadership & Personal Attributes
- Ability to provide visible, values-led leadership within a busy operational environment
- Sound judgement and confidence in decision-making, with appropriate use of supervision, escalation and advice
- Ability to work collaboratively within a wider organisational structure and across internal teams
- Strong commitment to equality, diversity, safeguarding, and young person-centred practice
- Resilience, adaptability, and the ability to manage competing priorities and pressures
Additional Requirements
- Willingness to work flexibly, including evenings and occasional weekends
- Willingness to complete required training (e.g. First Aid, safeguarding, fire safety) within agreed timescales
- Enhanced DBS check
Desirable Criteria
- Degree level qualification in Youth Work
- Leadership or management qualification, or experience of leading teams in a youth work setting
- Experience contributing to funding bids, monitoring, evaluation, or reporting processes
- Experience leading or contributing to centre self evaluation or quality assurance frameworks
- Experience working in partnership with schools, local services, or community organisations
Other requirements
GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.
This is a UK-based post and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering email.
Please let us know if you need us to make any reasonable adjustments during the application or recruitment process and we’ll be happy to support you.
- Closing date for applications: 21st September 2026 @9:00am
- Formal nterview date:29th September 2026
- Young person part of interview date: 30th September 2026
- Start date: As soon as possible
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At One YMCA, we work alongside young people to help them develop confidence, skills, resilience, and positive futures. We are looking for an inspiring, experienced and motivated Youth Work Manager to lead and develop our local youth work provision, ensuring that high-quality, impactful services reach young people across our communities.
This is an exciting opportunity to play a key role in delivering our Youth Work Strategy, managing a dedicated team, driving quality and developing services that make a real difference in the lives of young people.
About the role:
Reporting to the Head of Youth Work, you will take operational responsibility for the delivery, development, monitoring, and quality assurance of our youth work services. You will lead and support Youth Work Coordinators and wider youth work staff, ensuring services are safe, effective, youth-centred, and aligned with One YMCA's strategic priorities.
Key responsibilities include:
- Leading the development and delivery of youth work programmes, specialist support services, mentoring initiatives, life skills courses, and large-scale youth events.
- Managing and supporting staff through recruitment, induction, supervision, training, and performance development.
- Monitoring contract performance, outcomes, impact data, and key performance indicators to demonstrate the difference our services make.
- Building strong relationships with schools, local authorities, partner agencies, and community stakeholders.
- Leading quality assurance, compliance, safeguarding, and continuous improvement across the service.
- Acting as Designated Safeguarding Lead and participating in the safeguarding on-call rota.
- Working with young people and teams to ensure youth voice is at the heart of everything we do.
We're looking for someone who combines strong operational leadership, experience in managing contractual compliance, with a genuine commitment to young people.
You will bring:
- Significant experience delivering and managing youth work programmes, projects, or contracts.
- A strong understanding of issues affecting young people's lives and a passion for helping them achieve positive outcomes.
- Experience leading, motivating, and developing staff teams.
- Excellent communication, relationship-building, and partnership-working skills.
- The ability to analyse data, monitor impact, and use insight to improve services.
- A youth work or related community-focused qualification at degree level, or significant equivalent experience.
- A full UK driving licence and access to a vehicle for work purposes.
Location: Home-based role but with regular travel to YMCA youth work delivery sites across Hertfordshire and Bedfordshire, as well as to support the broader youth work within One YMCA.
Driving licence and access to a car is essential for this role.
If you are an experienced youth work leader ready for your next challenge, we would love to hear from you!
Important: Please include a supporting statement with your application/CV.
We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
Working hours: 37.5 hours per week, generally Monday to Friday but with flexibility of working pattern to support both the ideal candidate and business need. Some evening work expected, and occasional weekend, overnight stays or residential work.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.





