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For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
The Business Development Manager will play a pivotal role, driving the acquisition of high-value, multi‑year corporate partnerships that deliver meaningful shared value for the organisation and its partners. They are responsible for developing and securing six‑ and seven‑figure strategic partnerships, ensuring each relationship aligns with organisational priorities and delivers clear, measurable impact.
Who we are looking for
We are looking for an experienced business development professional with a strong track record of winning long‑term corporate partnerships and securing multiple‑figure sums to deliver income targets.
You will bring experience in prospect research and networking, with the ability to secure high‑value partnerships and deliver income targets. You will have excellent communication skills, including presentation, negotiation and influencing, and experience using CRM systems to support your work.
You will demonstrate a highly self‑motivated and entrepreneurial approach, comfortable working to ambitious targets. You will be dynamic, organised and solutions‑focused, bringing a collaborative approach to your work. You will also be flexible and happy to attend events and meetings across the UK to secure funding partnerships.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description attached below.
What’s in it for you? Check out our Benefits attached below.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Monday, 25 May 2026.
Got questions about the role? Get in touch with the People Team at Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Smile Train is the world’s largest cleft-focused organisation, supporting life-changing surgery and comprehensive cleft care for children and adults globally. Through its unique local model, Smile Train has supported more than 2 million surgeries and works with medical partners across 75+ countries to deliver sustainable, high-quality care.
The UK plays a vital role within this global organisation, contributing significant income, insight and strategic input. The programme is performing strongly, with income expected to reach c.£14–15m this year, underpinned by a successful individual giving and legacy programme.
Smile Train is now entering its next phase of growth in the UK, with a clear opportunity to build and strengthen high-value income, particularly across major donors and mid-value giving.
As Philanthropy Manager, you will support the development of this high-value programme, taking ownership of a growing portfolio of donors and prospects while playing a key role in shaping a programme that is still at a relatively early stage of maturity in the UK.
Reporting to the Director of UK Fundraising, you will manage a portfolio of c.120–150 donors and prospects, primarily across mid-level giving, with the opportunity to deepen relationships and grow supporters into higher-value philanthropy over time. You will take a hands-on, relationship-led approach to fundraising, building meaningful engagement and delivering long-term income growth.
This role offers genuine scope to help build and evolve Smile Train’s high-value fundraising approach in the UK. You will contribute to developing ways of working, testing engagement strategies and helping to shape the case for support, working closely with colleagues in the UK and globally.
As Philanthropy Manager, you will:
- Manage and develop a portfolio of c.120–150 donors and prospects, primarily at mid-value level, with potential to grow into major giving
- Build strong, long-term relationships with supporters through tailored cultivation, solicitation and stewardship
- Identify and engage new prospects, developing a sustainable pipeline of future high-value donors
- Develop and deliver individual engagement plans to retain and upgrade donors over time
- Prepare high-quality proposals, reports and communications to support donor engagement
- Support the development of Smile Train’s high-value case for support and fundraising approach in the UK
- Work closely with the Director of UK Fundraising and global colleagues to align activity and maximise opportunities
- Contribute to events, donor visits and wider engagement activity
- Maintain accurate records and support effective pipeline and performance management
Essential skills and experience:
- Experience of relationship fundraising, with exposure to major donors, mid-value giving and/or trusts & foundations
- A track record of building and developing donor relationships, with the ability to grow income over time
- Confidence in managing a portfolio and delivering personalised donor engagement
- Strong written and verbal communication skills, including the ability to develop compelling proposals
- A proactive, organised and hands-on approach, with the ability to manage multiple priorities
- The ability to work both independently and collaboratively within a team
Desirable:
- Experience of working within a developing or growing high-value fundraising programme
- Exposure to international development, global health or a similarly mission-led environment
- Experience working within a global or matrix organisation
Employee benefits
Benefits include:
- 28 days annual leave plus bank holidays
- Private Medical Insurance
- Life Assurance
- Income Protection
- Up to 7 days paid sick leave per year
- Interest free Travel to Work loan
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations and Development Manager is a senior leadership role at AALT, responsible for ensuring the organisation’s operational effectiveness, financial stability, and long-term sustainability.
They will join at a pivotal and exciting moment for the organisation, as AALT prepares to open the Anti-Apartheid Legacy Centre (AALC) at Penton Street and transition into a newly restored and developed building, establishing operations and embedding a resilient and ambitious model for the future.
Working in close collaboration with the Director, the postholder will have strategic oversight of finance, HR, governance, fundraising, and day-to-day operations, while also taking direct responsibility for delivering key operational, financial, and income-generating activity.
This is a hands-on leadership role requiring both strategic oversight and active delivery. The postholder will lead on financial and operational management, co-develop and drive fundraising activity, and ensure that the organisation’s systems, processes, and resources are robust, effective, and fit for purpose.
The role will also take responsibility for venue management during the early stages of the AALC opening, before transitioning to line management of dedicated venue staff as the organisation grows.
We preserve and engage audiences with anti-apartheid heritage to inspire action and solidarity. Opening Europe’s first museum in 2026 at Penton Street
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.
To be successful in this role you will:
- Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
- Be self-motivated, independent and target-driven
- Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
- Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
- Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
- Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
- Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).
About the role
We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.
This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.
We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.
Key information:
- Salary: £37,000
- Location: Remote with once a month travel to London for team meetings and regular travel in the North of England
- Full-time, 12-14month Fixed Term Contract, with the possibility of extension
- Closing date: We interview on a rolling basis and will close the role early if we find the right candidate
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
- Strong leadership ability with the confidence to make effective decisions
- Outstanding people skills and emotional intelligence, capable of quickly winning trust and confidence, as well as network, influence and negotiate with church leaders and a range of audiences, internally and externally
- An understanding of the needs and workings of churches and their leaders, and the ability to innovate, build our growth strategy and generate new partnerships
- An excellent communicator (both written and verbal)
- Excellent initiative and a self-starter, with the ability to operate flexibly in a changing and dynamic environment and in response to the support needs of each partner
- Strong organisational skills including the ability to establish appropriate processes and structures and to manage multiple priorities to meet targets and deadlines
- Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information
- Microsoft Word, Outlook, Excel and PowerPoint competent and experience of/ability to use databases
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
At Diabetes UK, everything we do is about improving the lives of people affected by diabetes. But we know that to do our best work externally, we need to pay just as much attention to how we support, develop and engage our people internally.
That’s where this role comes in. We’re looking for a Senior Learning & Development (L&D) Advisor to join our Learning and Engagement team on a maternity cover. This is a fantastic opportunity for an experienced L&D professional who loves designing great learning experiences, partnering with managers, and helping organisations live their values through meaningful development.
This is a hands-on, influential role sitting in our Learning and Engagement team within the People and Organisational Development Directorate. You’ll work with colleagues across the charity to shape learning at both an individual and organisational level.
You’ll design and deliver engaging learning experiences (online and in person), support managers and leaders through coaching and action learning, and project manage organisation-wide learning and culture initiatives. You’ll also play a key role in embedding our Values and Behaviours framework, ensuring it’s actively used, not just talked about.
A big part of the role is working collaboratively with HR colleagues, internal stakeholders, coaches and facilitators, to identify needs, design the right solutions, and make sure learning activity has real impact.
You’ll be an experienced L&D professional who enjoys both strategic thinking and practical delivery who can confidently design and deliver engaging, inclusive learning across leadership, management and personal development. You’re comfortable facilitating groups, influencing stakeholders, and juggling multiple projects without losing sight of people’s individual needs. You’ll also recognise yourself in our values: putting people first, keeping things simple, making change happen and being driven to know more.
The client requests no contact from agencies or media sales.
Hybrid Role - operating across the East of England (Norfolk, Suffolk, Essex, Cambridgeshire, Bedfordshire and Hertfordshire).
We are seeking an experienced and values driven business development manager to lead and drive our income generation and partnership development activity.
Reporting to the Chief Executive and sitting on the senior management team, you will lead a team of development officers and manage external bid writing consultants to identify, develop and secure funding and growth opportunities that are rooted in strong partnerships and responsive to community need.
This is a strategic and outward facing role, requiring excellent relationship building skills, an understanding of place-based working, and the ability to bring partners together around shared outcomes for communities across the East of England.
Key responsibilities
- Strategic Business Development & Partnerships
- Income Generation
- Resource Management
- Quality Assurance
Wider responsibilities
- Play an active role as a member of the trust’s senior management team.
- Contribute to annual business planning and the overall leadership and management of the trust.
- Ensure compliance with trust policies, statutory requirements and health and safety obligations.
- Act as a positive ambassador for groundwork east, promoting our partnership led and community focused approach.
- Work collaboratively with other Groundwork trusts and Groundwork UK to develop shared learning and joint opportunities.
Groundwork East is an equal opportunities employer and welcomes applications from all sections of the community.
Groundwork takes practical action to create a fair and green future in which people, places, and nature thrive.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Strategic Partnership Development Manager
Contract type: Permanent, Full-time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £47,423 per year with excellent benefits
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Corporate Partnerships Team is responsible for developing high value, high impact strategic partnerships with companies, where the value goes beyond financial alone to meaningfully contribute towards WaterAid’s mission, including finding ways to contribute to programmatic, policy and advocacy objectives.
About the role
As our proactive and driven Strategic Partnership Development Manager you will lead partnership development for a range of priority corporate sectors - working closely with global partnerships, programmes and policy colleagues - to secure new multi-year partnerships and drive sustainable change.
In this role, you will:
- Lead on partnership development for strategically important sectors including food and beverage and agriculture, as well as other sectors to be determined. Effectively utilising your commercial awareness and corporate partnerships expertise to present WaterAid’s partnerships offering and value-add externally to these industries.
- Develop and manage a pipeline of potential high value, annual and multi-year new business opportunities, ensuring there is sufficient lead generation, active movement and conversion to secure annual and multi-year 6-figure+ partnerships.
- Collaborate with colleagues across the WaterAid federation including partnerships, communications, programmes and advocacy to identify and develop high-quality propositions that meet both partner and WaterAid needs.
- Lead WaterAid’s presence at global events and conferences, building a network of contacts amongst companies and actively cultivating this network.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Proven experience in generating six-figure strategic, new business partnerships from cold in the charity sector or in a commercial setting and proven ability to meet and exceed personal targets.
- An externally focused and proactive attitude, with the energy and passion to engage people and excite them about WaterAid, alongside the ability to forge effective working relationships with stakeholders at all levels, including internal and external C-suite.
- Excellent presentation, verbal and written communication skills with an aptitude for writing high-quality and engaging proposals for a corporate audience.
- Strong working understanding of charity-corporate partnerships, corporate sustainability, Environmental Social and Governance (ESG) and Corporate Social Responsibility (CSR).
Although not essential, we’d prefer you to have:
- Understanding and experience of international development
- Understanding of and active interest in the agriculture and food & beverage sectors, including key materially important sustainability topics.
Closing date: Applications close 12:00 PM UK time on Thursday, 14th May 2026. Applications will be reviewed on a rolling basis, and the role may close earlier if a suitable candidate is identified, so we encourage you to apply as early as possible. Interviews are expected to take place week commencing 18th May 2026.
How to apply: Click Apply to complete the pre-screening questions and upload your CV.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



£51,250 to £60,250 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
It’s an incredibly exciting time within partnerships at Prostate Cancer UK. In line with the charity’s ambitious 10-year fundraising strategy, partnerships are a core component in raising vital funds and awareness to help men navigate the UK’s most common cancer. With nationally recognised, award-winning partnerships as our platform, matched with a record-high brand sentiment rating, a highly prominent cause and a marketplace looking for long-term strategic partnerships, we are building the team infrastructure to maximise our strong position through the launch of two developed functions – Account Development and Business Development.
What the job involves
You’ll lead our business development strategy for corporate partnerships, focusing on securing high-value, purpose-driven relationships with long-term potential (typically 6–8 figure), and building a robust pipeline to deliver sustainable income growth.
- Own and deliver the business development plan, targeting major prospects and flagship partnerships with transformational potential.
- Identify, prioritise and cultivate opportunities across key sectors (including sport and health), shifting activity from short-term, transactional asks to insight-led, multi-year partnerships.
- Shape and test compelling funding propositions, working with internal experts (including Communications, Black Health Equity, Research, Health Services, and Equity & Improvement) to build integrated partnership offers.
- Lead proposal development end-to-end: briefing colleagues, coordinating inputs, writing and reviewing pitches, and ensuring submissions are high quality, compelling and on time.
- Take overall accountability for the business development pipeline: keeping it strategically aligned, properly valued, actively progressed and accurately forecast.
- Improve performance through better pipeline discipline: growing value and volume at each stage, increasing conversion, and reducing lead times from opportunity identification to proposal submission.
- Line manage and develop a team of three experienced Business Development Managers (including sector/specialist roles), setting clear objectives and coaching for confident, high-performance delivery.
- Lead and support negotiations with senior stakeholders, ensuring new partnerships protect and enhance our brand, values and reputation.
- Work closely with partnership colleagues to transition newly secured partners into account development so relationships are onboarded smoothly and set up to scale.
What we want from you
You’re a strategic, commercially minded new business leader who can spot and shape big opportunities, influence at senior levels, and convert complex partnership conversations into high-value, multi-year income.
- Significant experience securing new, high-value corporate partnerships (typically 6–8 figure) in a commercial organisation, charity and/or agency environment.
- A strong track record of delivering income through new business acquisition, with credible examples of taking prospects from first contact through to signed agreement.
- Confidence developing high-value propositions and partnership packages that work for both the organisation and the partner.
- Excellent pipeline management skills, with experience improving conversion rates, forecasting and proposal turnaround times.
- Strong influencing and negotiation skills, comfortable engaging senior stakeholders and navigating complex internal decision-making.
- Proven people leadership experience, with the ability to coach, set clear expectations and build a high-performing specialist team.
- A values-led approach and commitment to equity, diversity and inclusion, with the judgement to ensure partnerships align with and strengthen our brand.
- Desirable: experience in sport, health, brand-led or ESG-focused partnerships, and/or developing transformational 7–8 figure partnerships.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting the website via the apply button.
The closing date is Wednesday 13 May 2026. Applications must be submitted by 23:45 UK time.
Interviews: First stage interviews are currently scheduled for the week of 1 June 2026 and will be. held online. Second stage interviews will be held in person at our London Bridge office in the week commencing 8 June 2026.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Hybrid / High Wycombe (a minimum of one day per week on site)
Band 4: £36,000 – £38,000 + £312 working-from-home allowance
Embrace’s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
Cluster Purpose:
The Fundraising & Communications cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
Role Purpose:
As Retention & Development Manager, you’ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities
Supporter Experience & Journeys:
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight:
- Track Regular Giving – net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention.
Mid‑Value & Legacy Development:
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell:
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration:
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-Wide Contribution:
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
KPIs you will own:
- Retention / churn: 12‑month retention (one off & RG), lapse rate, save‑rate on failed payments. – Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. – Experience & quality: thank you – SLA, complaint rate – Data & compliance: growth in contactable base; preference completeness; data hygiene.
3/6/12‑month milestones:
- 3 months: Retention dashboard live; thank‑you refresh delivered; welcome → second‑gift test launched; RG plan drafted.
- 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments.
- 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth.
Person specification
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
Personal Attributes:
- Highly motivated and results driven.
- Demonstrates integrity, trust, and respect in all interactions.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Role requirements
Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace’s mission with the Christian faith and character.
Company Overview
As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need – for refuge, a home, for health care, for education, for justice and human rights – we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region.
For more information and to apply, please visit our careers portal.
Closing date: 5.00pm on Tuesday, 12th May 2026.
£51,250 to £60,250 per year
Permanent full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
It’s an incredibly exciting time within partnerships at Prostate Cancer UK. In line with the charity’s ambitious 10-year fundraising strategy, partnerships are a core component in raising vital funds and awareness to help men navigate the UK’s most common cancer. With nationally recognised, award-winning partnerships as our platform, matched with a record-high brand sentiment rating, a highly prominent cause and a marketplace looking for long-term strategic partnerships, we are building the team infrastructure to maximise our strong position through the launch of two developed functions – Account Development and Business Development.
What the job involves
This is a senior role in our Partnerships team, heading up our newly formed Account Development function and playing a key part in transforming how we grow income from existing corporate partnerships.
You’ll take ownership of a portfolio of high‑value, complex partnerships, many of which are moving from lower‑value arrangements into higher impact, mutually beneficial multi‑year partnerships as part of our longer‑term growth strategy. This is not a “steady state” account management role – it’s about developing, expanding and unlocking untapped potential in relationships.
In practice, this means you’ll:
- Lead the delivery and growth of a portfolio of major corporate partnerships, ensuring campaigns are well‑executed and partnerships are delivering real value, income and impact.
- Drive partner extensions, expansions and upsell opportunities, turning successful partnerships into longer‑term, purpose‑driven collaborations.
- Shift relationships from transactional management to strategic account development, spotting opportunities, building networks and proactively shaping future activity.
- Work closely with senior stakeholders internally and externally, ensuring partner priorities align with Prostate Cancer UK’s mission, brand and strategic goals.
- Lead, support and develop a team of Account Development specialists, embedding a confident, insight‑led and high‑performance culture.
- Play an active role in shaping how we go to market, helping define what great account development looks like as we evolve our partnerships approach.
You’ll be joining at a time of significant ambition and change, with the opportunity to shape a function, influence strategy and help Prostate Cancer UK build fewer, bigger, higher impact partnerships.
What we want from you
We’re looking for someone who thrives in complex, high‑value partnerships and enjoys turning good relationships into outstanding, long‑term collaborations. The ideal candidate will bring a blend of commercial confidence, strategic thinking and strong people leadership.
You’re likely to be someone who:
- Has substantial experience developing and growing high‑value corporate or brand partnerships, including managing complex accounts and multi‑stakeholder relationships.
- Is confident moving partnerships from “managed” to “developed” – spotting opportunities, shaping propositions and driving financial growth.
- Brings strong commercial and strategic insight, potentially from a commercial, agency or charity background, and understands how purpose and brand can work powerfully together.
- Has experience leading and developing others, with a clear, supportive leadership & management style and the ability to set direction and raise performance.
- Is proactive, confident and solution‑focused, comfortable taking ownership and making decisions in a fast‑moving environment.
- Enjoys building trusted relationships, influencing at senior levels and representing the organisation with credibility and integrity.
- Is motivated by impact as much as income and wants to contribute to a charity with bold ambitions and a clear social purpose.
This role will suit someone who likes stretch, autonomy and responsibility, and who wants to help shape how a major charity works with its most important partners.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.
The closing date is Wednesday 13 May 2026. Applications must be submitted by 23:45 UK time.
Interviews:
First stage interviews are currently scheduled for the week of 1 June 2026 and will be held online.
Second stage interviews will be held in person at our London Bridge office in the week commencing 8 June 2026.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Job Title: Volunteer Development Manager
Team: People and Culture
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh) or home-based contract.
Status: Permanent
*The salary on appointment will be set between £47,845 to a maximum of £54,369 depending on the candidate's skills and experience. If you are internal and on the same grade then the salary will be as reflected in our pay policy. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
Volunteers are vital to the success of the Ramblers and the delivery of our strategic goals. That’s why we’ve launched a bold new initiative to enhance volunteer experience. We’re creating a journey that is inclusive, engaging, and genuinely impactful. Our aim is for The Ramblers to be a place where every volunteer feels welcomed, valued, and supported every step of the way.
We believe volunteering should be more than giving time. It should be about finding purpose, building connections, and being part of something meaningful. We are committed to creating an environment where people from all backgrounds and walks of life feel inspired to join us, confident in contributing, and motivated to stay and grow.
As volunteering lead, the postholder will play a pivotal part in bringing that vision to life.
You will work closely with key stakeholders to enhance the volunteer experience at every stage of the volunteer lifecycle—from attraction and recruitment through to development and recognition.
You’ll design and deliver innovative approaches to enhance the experience of our current volunteers, along with planning and implementing new approaches to attracting volunteers for the future.
This role provides the opportunity to create something lasting: a volunteer experience where people don’t just give their time —they feel a genuine sense of belonging, while making a meaningful difference in the communities we serve.
The role will report directly to the Head of People Experience.
Key responsibilities
Volunteer Recruitment and Onboarding
· Develop and implement strategies to attract and recruit a diverse pool of volunteers.
· Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities.
Training and Development
· Create and facilitate ongoing training programs to enhance volunteer skills and knowledge.
· Provide resources and support to ensure volunteers are equipped to perform their roles effectively.
· Organise workshops, seminars, and training sessions to foster continuous learning.
Volunteer Management and Coordination
· Ensure accurate records of volunteer hours, roles, and performance are maintained.
· Create a safe and supportive environment, ensuring compliance with relevant legislation and best practices around safeguarding.
· Develop and implement policies and procedures for volunteer management.
Volunteer Retention and Engagement
· Design and execute recognition programs to acknowledge and celebrate volunteer contributions.
· Organise events and activities to keep volunteers engaged and motivated.
· Regularly communicate with volunteers to provide updates, gather feedback, and address concerns.
Program Evaluation and Improvement
· Monitor and evaluate the effectiveness of the volunteer program.
· Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement.
· Implement changes and enhancements based on feedback and best practices.
Collaboration and Partnership Building
· Work closely with teams to identify volunteer needs and opportunities.
· Build and maintain relationships with external partners and community organisations to expand volunteer resources.
Technology and Data Management
· Utilise technology track and manage volunteer information.
· Maintain up-to-date records and generate reports on volunteer activities and program outcomes.
· Leverage communication tools and platforms to effectively engage with volunteers.
Other
· Undertake such other duties as may be reasonably required of the post
· Engage and proactively develop excellent working relationships
The person
Knowledge, Skills and Experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role:
· Knowledge of the value volunteers add, and the impact they bring to organisations.
· Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, and procedures, particularly around recruitment and retention.
· Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture.
- Knowledge of safeguarding legislation, policies, and best practices.
Skills
This section details the specific abilities and competencies required to perform the job effectively:
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Strategic Thinking: Ability to develop and implement strategic initiatives
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Communication Skills: Excellent verbal and written communication skills
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Interpersonal Skills: Strong relationship-building and influencing skills
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Analytical Skills: Ability to analyse data and use insights to drive decision-making
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Problem-Solving Skills: Proactive approach to identifying and resolving issues
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Project Management Skills: Ability to plan and co-ordinate activity across multiple teams to deliver project goals
Experience
This section specifies the practical, hands-on experience required for the role:
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Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion.
Personal Attributes
· Active Listener: Listens attentively to others and values their input
· Collaborative: Values and leverages diverse perspectives and skills within the team
· Adaptable: Able to adjust to new situations and challenges with ease
· Problem Solver: Proactively identifies issues and works towards effective solutions
· Analytical Thinker: Analyses information thoroughly and makes sound decisions.
· Detail-Oriented: Pays attention to detail, ensuring accuracy and thoroughness in work
· Mentoring: Willing to mentor and support the development of team members
· Innovative: Embraces new ideas and technologies to improve processes
· Ethical: Upholds ethical standards and integrity in all actions
· Visionary: Looks outwards to anticipate trends and identify opportunities to enhance volunteer experience
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Landlord & Lettings Partnership Manager at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Safe housing is crucial to the recovery of survivors and two-thirds of the women we support have a housing need. This is an exciting new role to help build pathways and partnerships with housing organisations and landlords to support women and children to safety and recovery.
About the Role
The Landlord & Lettings Partnership Manager will lead on securing suitable accommodation for our service users both while they are in Solace’s services (including refuges and supported accommodation for women experiencing multiple disadvantage) and as they transition to independent living, by building strong partnerships with private landlords and registered housing providers.
As part of the business development team you will work independently to source properties, developing landlord relationships and ensuring sustainable tenancies that benefit both landlords and tenants. You will act as the bridge between landlords and applicants — identifying opportunities, negotiating agreements and supporting successful placements.
You will act as a key link between landlords, housing providers and frontline services, building a pipeline of landlords, establishing systems and processes to delivering a new letting broker service and delivering this as a working concept. Your work will directly contribute to service targets and long‑term housing solutions for survivors.
About You
You bring experience working with landlords, lettings or housing services, ideally within supported housing, homelessness or the private rented sector. You are confident building relationships, negotiating effectively and managing a varied workload in a fast‑paced environment.
Committed to Solace Women’s Aid’s feminist and intersectional values, you bring a collaborative, survivor‑centred approach, balancing practical housing solutions with sensitivity, professionalism and a strong commitment to anti‑discriminatory practice.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Working on our Health Charity Partnership (HCP) with counterparts at the British Heart Foundation, and Cancer Research UK, this award winning, UK-wide partnership aims to improve the health of the nation using the retailer’s reach and influence.
You will be responsible for leading and delivering income generation, project managing strategic activities, and delivering against shared and charity specific goals. You will also contribute to the development and success of the Account Management Team, and support cross team-projects and take on additional tasks as required.
This role will also see you line manage a Partnership Officer (Account Management) who supports on the delivery of the Tesco Partnership.
Role description:
This role works very closely with colleagues across multiple internal teams including our Clinical Team (working with a Health Lead), our Marketing team (including Social Media Manager, Senior Marketing Manager, and Brand and Creative colleagues) and our Policy Team. This role will need to be well networked across teams including Nations and Regions teams and Strategy and Planning.
Externally, this role will work closely with peers at the British Heart Foundation, and Cancer Research UK. The role will also work with colleagues at Tesco, which will also include their PR and communications agencies.
You will also play an active role in driving and supporting best practice across the team and charity and will also contribute to cross-team projects and other tasks as required.
The ideal candidate:
The ideal candidate will have account management experience with a track record of delivering six and seven-figure strategic partnerships either within a charity or corporate setting. Good time management and organisational skills are required to manage a busy and diverse workload. You’ll need strong interpersonal skills and the ability to influence and negotiate effectively with a range of stakeholders at all levels of seniority. Using your excellent communication skills, you will be able to convey ideas succinctly and persuasively to create impactful proposals and other communications.
You’ll have good understanding of commercial principles, understand what drives businesses, and how to lead and deliver multi-stream income generation that are mutually beneficial through partnership. You’ll have a passion for identifying new financial and non-financial opportunities and be proactive in your approach to seeking these out. Having a collaborative approach to work is vital in this role, so you’ll build excellent relationships with internal colleagues and external stakeholders, operating with trust, respect, and transparency.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Supporter Care Manager to join our Fundraising team.
Title: Supporter Care Manager
Salary: £39,000 - 42,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
We are looking for a Supporter Care Manager to join our Supporter Experience team within the Fundraising division.
This is a key role responsible for leading the day-to-day delivery of supporter care, ensuring a high-quality, responsive and empathetic service across all supporter touchpoints. You will manage a small, dedicated team of Supporter Care Officers, overseeing enquiry handling, income processing and data management, while maintaining strong operational standards and compliance.
As the first point of contact for many of our supporters, the team plays a vital role in shaping supporter perceptions and enabling effective fundraising. You will work closely with colleagues across fundraising, engagement, technology and finance to ensure a seamless supporter experience and support the delivery of campaigns and activities.
You will also use supporter insight and feedback to drive continuous improvement and contribute to wider Supporter Experience initiatives and transformational projects, helping to embed more consistent and supporter-centric ways of working across the organisation.
We are looking for someone who brings:
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Experience managing a customer service or supporter care team
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Strong operational and organisational skills, with attention to detail
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Experience using CRM systems and managing supporter data
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Confidence handling complex enquiries and escalations
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Excellent communication and relationship-building skills
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A proactive approach to improving processes and services
What’s in it for you?
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A competitive salary
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27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
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A stimulating work environment full of opportunities to learn and develop
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Life Assurance of four times annual salary
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Travel season ticket loan, Cycle to work Scheme
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And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached or hyperlinked here on our careers page, and you can read more about what to expect on the Our recruitment process page.
Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.