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EC1Y, London (Hybrid)
£31,000 per year
Full-time
Permanent
Job description

This is a key role within our team dedicated to delivering outstanding customer service. You will be the first point of contact for all of Stewardship’s customers, especially those using our giving platform. In this role, your customer service expertise will shine as you understand client needs, assist with a diverse range of enquiries, and resolve issues promptly to deliver an exceptional and joyful experience for every customer that brings our mission and values to life.

We’re looking for a warm, customer-focused individual who is passionate about delivering great service, creating meaningful connection with Stewardship’s customers and prospective customers, and helping those we serve be the best stewards of the resources God gives them.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Application resources
Organisation
Stewardship View profile Organisation type Registered Charity Company size 51 - 100

We help Christians be the best stewards of the resources God gives them

Stewardship logo Play
Worship photo6.pngJWi photo.pngFellowship4.pngCLo photo.png
Posted on: 27 March 2026
Closing date: 26 April 2026 at 23:30
Job ref: 30641
Tags: Administration, Christian, Customer Service, CRM, Customer support, Faith-Based, Individual Giving

The client requests no contact from agencies or media sales.