Active travel project officer jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Structure
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Reports to: Director of Learning and Impact
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Direct reports: Programme Leads, Programmes Coordinator
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Location: Haringey, with travel across London boroughs as required
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Hours: 40 hours per week (including 1 hour lunch break)
Benefits
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25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days)
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Death in Service cover (up to 4x annual salary / fixed amount for part-time roles)
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Enhanced sick pay
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Eye care benefits for those using display screens
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Up to £750 annual CPD budget to support your professional development
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A dedicated wellness package promoting staff health and wellbeing
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Team building and transformation days to strengthen collaboration and personal growth
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Professional mentoring and ongoing supervision
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A comprehensive induction and training programme to help you thrive from day one
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our Programmes
All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.
Job Purpose
Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.
This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.
Key Responsibilities
Programme Leadership and Delivery
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Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.
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Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).
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Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.
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Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.
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Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.
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Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.
Programme Quality and Impact
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Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.
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Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.
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Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.
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Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.
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Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.
Operational and Team Leadership
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Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.
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Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment.
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Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.
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Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.
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Support implementation of Sister System's performance management systems and processes.
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Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.
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Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.
External Partner Management
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Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.
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Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.
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Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.
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Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.
Strategic Development and Business Growth
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Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.
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Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.
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Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.
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Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.
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Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.
Safeguarding
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Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.
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The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).
Person Specification
Essential – Knowledge & Experience
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Significant experience in programme management, delivery, and coordination within the charity/social impact sector
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Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines
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Experience of line management and team leadership, including supervision and performance management
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Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies
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Experience in safeguarding and child protection, including handling disclosures and managing risk
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Knowledge of the challenges faced by care-experienced young women and the care system
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Knowledge of effective monitoring and evaluation approaches and impact measurement
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Awareness of equality, diversity, and inclusion principles in service delivery
Desirable
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Experience working with vulnerable young people, particularly care-experienced individuals or young women
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Experience in mentoring programmes or youth development initiatives
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Experience working with trauma-informed and culturally responsive approaches
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Experience of co-production or 'by and for' programme design with service users
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Experience in qualifications-based programmes (e.g., accredited learning)
Skills & Abilities
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Excellent programme planning, coordination, and organisational skills with strong attention to detail
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Strong analytical skills with ability to interpret data and use it to inform decision-making
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Excellent written and verbal communication skills
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Ability to manage competing priorities and work effectively under pressure
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Strong relationship-building skills with ability to work collaboratively across teams and with external partners
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Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures
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Problem-solving skills with ability to adapt plans and respond to challenges
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Ability to lead, motivate, and support a team, fostering a positive and reflective culture
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Strong administrative and IT skills, including proficiency with databases and monitoring systems
Personal Qualities
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Passionate commitment to Sister System's mission of supporting care-experienced young women
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Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice
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Empathetic and non-judgemental approach to working with vulnerable young people
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Resilient and able to manage emotional demands of the role while maintaining professional boundaries
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Flexible and adaptable approach to changing circumstances and organisational needs
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Commitment to continuous learning, reflection, and professional development
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High level of integrity, professionalism, and accountability
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Able to maintain confidentiality and handle sensitive information appropriately
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You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based
Other Requirements
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Enhanced DBS check will be required for this role
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Right to work in the UK
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Willingness to work occasional evenings and weekends as required by programme delivery
Safeguarding and Safer Recruitment
Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.
Equal Opportunity Statement
Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know.
Recruitment Process
The post will be advertised from 16th December 2025; applications will close on 12th January 2026.
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First round of interviews will be 22nd January 2026,
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Second round interview will commence from the week of 26th January 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Do you live in Edinburgh or the surrounding area?
As a senior community fundraiser, you’ll be an important part of the team building Breast Cancer Now’s presence in Scotland, with a particular focus on Edinburgh and the surrounding areas.
We’re looking for someone who is an experienced relationship builder, someone who can find and develop new supporters. You’ll need excellent local knowledge, and the enthusiasm to develop a brand-new fundraising region.
The successful candidate will also be part of the team working on our large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million.
You’ll work directly with passionate colleagues across Asda stores in your region driving new fundraising initiatives, inspiring communities and celebrating incredible successes.
No 2 days will look the same as you travel, connect and engage supporters to help us grow income to deliver our mission.
The role is initially offered as an 18-month contract with the potential to become permanent
About you
You’re confident in approaching new contacts and are experienced in developing new relationships from scratch. This may currently be in a customer service, account management or stewardship role.
You’re experienced in managing and building new and established relationships with a focus on retention and income growth.
You’re enthusiastic, proactive, organised and unafraid to test and try new ideas.
You’re required to be involved being out and about in the community that you’re building, so you must be able to work independently outside of the office in varying locations and enjoy being busy.
Previous experience working in a charity is not required.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
This is a remote role, and the candidate will need to be based in the Edinburgh area with unlimited access to their own car. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London, Sheffield or Glasgow office.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Tuesday 6 January 2026 9am
Interview date Tuesday 13 January 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
We are the Advancement Office at the University of Bath, responsible for engaging our community of alumni and supporters and fundraising to drive forward strategic priorities at the University.
About the role
We are seeking a dynamic Head of Systems, Data and Insights to drive digital innovation, champion evidence-based decision making, and lead a high-performing team.
This is not a role for someone who only wants to sit back and strategise. It’s for a leader who thrives on combining strategic vision with hands-on delivery. You’ll set the direction for data, systems, and insights, while also rolling up your sleeves to design processes, deliver technical solutions, and unlock the power of supporter insight.
You’ll be the technical lead for Advancement, owning our alumni database (Raiser’s Edge NXT) and related systems, and ensuring they are optimised to support smarter fundraising, deeper alumni engagement, and more efficient operations.
In this role you will:
- Lead and inspire a team of data and systems professionals, fostering a culture of innovation, collaboration, and continuous improvement.
- Own and optimise Raiser’s Edge NXT and related platforms, ensuring compliance with UK GDPR and other regulations.
- Deliver insights and reporting that empower colleagues across the institution to make strategic, data-driven decisions.
- Champion governance and compliance, ensuring data quality, security, and resilience.
- Collaborate and influence across the University, representing Advancement in cross-institutional initiatives and equipping colleagues to self-serve data and insights.
- Balance strategy and execution—from setting long-term direction to personally delivering high-impact technical projects.
If you’re excited by the challenge of leading strategically while delivering hands-on technical impact, we’d love to hear from you.
About you
We’re looking for someone who brings:
- Extensive experience with relational databases (Raiser’s Edge knowledge is a plus).
- A proven track record of delivering complex IT and change management projects.
- Strong leadership skills, with experience managing teams and developing strategies.
- Expertise in data protection, compliance, and governance.
- Technical fluency in business intelligence platforms (Power BI experience an advantage).
- Excellent communication and influencing skills, with the ability to engage and influence stakeholders at all levels.
Further information
For an informal discussion about the role, please contact Laura Underwood, Associate Director of Advancement Services. Please ensure your application is submitted via our website - we cannot accept CVs via email.
This is a hybrid role with an expectation of 2 days per week on campus.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.
What we can offer you
We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.
The client requests no contact from agencies or media sales.
Director of Fundraising and Development (Maternity cover)
Reporting to: CEO as part of the Senior Leadership team
Direct reports: Head of Business Development, Head of Corporate Partnerships, Head of Individual Giving and Engagement, Head of Major Giving, Department Coordinator Location of work: Remote/ Home based with travel to London and occasional UK travel.
Contract Length: 18 months Maternity Cover
Contract Type: Proposed full-time, 35 hours per week; 28 hours per week or 35 hours compressed may be considered. The role may require occasional evening and weekend work.
Salary: £80,000 - £85,000
BACKGROUND
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that the number of children and young people at risk of hunger has rocketed to 2.7 million, meaning that one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage big emotions, causing them to fall behind in their studies.
Magic Breakfast provides a nutritious and filling breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive.
JOB PURPOSE
The Director of Fundraising and Development (Maternity Cover) will provide strategic leadership and direction across all fundraising and income-generating activities, ensuring the charity continues to deliver against its financial objectives and accelerates long-term, sustainable growth across our philanthropic, public, and commercial income streams.
You will bring strong communication, leadership, and interpersonal skills to equip, support, and empower the team through a period of organisational change. You will help the team optimise and make the most of the new organisational strategy, embedding strategic focus, effective decision-making, and collaborative leadership practices across the fundraising leadership group.
You will use your commercial acumen and fundraising expertise to identify opportunities and support the team to recognise, shape, and pursue them confidently and effectively, enabling them to take ownership and drive progress across all income streams. A key part of the role will be ensuring that new commercial and public sector income streams are recognised, understood, and capitalised on across the organisation, working closely with the newly established Head of Business Development to embed this focus and enable them to succeed in driving this work forward.
Working closely with the CEO and Senior Leadership Team (SLT), you will play a crucial role in maintaining momentum, ensuring continuity, and supporting the organisation to deliver the new strategy and business plan, helping to realise opportunities, navigate challenges, and ensure long-term sustainability during this maternity cover period.
You’ll be responsible for:
- Driving income growth: establishing high-performing income pipelines across all income streams, with a strong multi-year focus, supported by robust data, reporting, and pipeline management.
- Integrating and accelerating public sector and commercial income streams: Ensuring newly integrated income areas are understood, valued and operational across the organisation.
- Embedding and executing a unified, co-owned fundraising and development strategy: Partnering with the CEO, SLT and Board to embed strategic focus, ensure integration, and alignment with organisational goals.
- Strengthening leadership, culture and team performance: Providing coaching-based leadership, direction, support and empowerment, helping the team thrive and achieve ambitious income targets across philanthropic, public sector and commercial streams.
- Advance cross-organisational impact, insight and influence: ensuring fundraising and development is tightly integrated with organisational strategy, marketing/engagement, service delivery and external influencing.
For more information on the role or to apply please contact:
Katie Booth | peridot partners| email and phone number can be found on the website link
Simon Callaghan | peridot partners | email and phone number can be found on the website link
Timetable
Closing date: 9 a.m. Monday 12th January 2026
Candidates informed of outcome: By 5 p.m. Tuesday 13th January 2026
First stage interviews: Friday 16th January 2026 (Online)
Second stage interviews: Tuesday 20th January 2026 (In person, London)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference using your finance and administrative skills in a global mission context?
OMF International (UK) is seeking a detail-focused Payroll Officer to play a vital role in processing payroll and pensions for our UK-based staff, members, and retirees. Your work will support the smooth running of financial processes that enable us to share the good news of Jesus Christ with East Asia’s peoples.
You will bring experience in payroll systems (preferably Sage), a high level of accuracy, and a heart for global mission. Working closely with the Finance team, this role includes processing donations, reconciling credit cards, and supporting our Creation Care reporting.
Occupational Requirement
This role is subject to an Occupational Requirement in accordance with Schedule 9 of the Equality Act 2010. The post holder must be a practising Christian, an active member of a local church, and be able to clearly demonstrate a personal commitment to OMF’s mission, values and ethos as outlined in our Ethos Statement.
We are looking for someone who:
- Has Sage or Xero similar payroll experience
- Has a keen eye for detail and excellent administrative skills
- Is confident using finance systems and Microsoft Office
- Enjoys working to high standards and can meet tight deadlines
- Is supportive of OMF’s mission to share Christ across cultures
- Can commute daily to the OMF National Office in Oxford Street, Manchester
Experience of working in a Christian or mission-based charity is desirable but not essential.
OMF International (UK) is a Christian mission agency passionate about seeing local communities of believers worshipping God and reaching out in mission across East Asia and the UK. Founded over 150 years ago, we now support over 2,000 workers from 40 nations, partnering with churches to share Jesus in culturally relevant ways.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Communications & Marketing Manager
Contract: Permanent; Full time 37.5 hours per week Monday to Friday. Some evening or weekend working will be required as part of this role.
Location: Hybrid. Home working with minimum of 40% of contracted hours at our office in Welwyn Garden City. Candidates must be based in the UK and within reasonable commuting distance to our office in Welwyn Garden City, Hertfordshire.
Job purpose
The Communications & Marketing Officer is a key role within our busy Communications Team. They will support the wider Willow team in delivering on plans to raise the charity’s profile and increase supporter engagement. The Communications Team supports the communications needs of all teams across the organisation.
Principal responsibilities and duties
- Contribute to, and help to evolve, Willow’s communications activity, including emails, website, marketing and social media
- Work with the Willow teams to plan and deliver a regular calendar of content, ensuring the communication and marketing needs of colleagues across the organisation are met
- Manage the promotion of fundraising campaigns and events
- Engage with press, supporters, beneficiaries, partners, volunteers and medical professionals to help establish Willow as a national brand
- Gather and create engaging content, including case studies, images and videos, to be used to raise awareness of Willow’s work locally and nationally
- Develop and manage working relationships with creative agencies, printers and freelancers to deliver high quality communications, on time and within budget
- Use analytics tools to report back on performance and identify learnings and opportunities
- Attend Willow and third-party events, providing communications support including social media posting, videography, photography and media management
- Work with the managers of Willow’s shops to deliver a program of communications projects and activities to engage new donors and customers
- Work with Communications Team colleagues to plan and deliver activity to support the Digital Comms Strategy, Ambassador & Influencer Strategy, Growth plan and key themes and projects
- Be an active member of the team and charity as a whole and undertake training and skills development and keep up to date with the changing requirements of the role and the external environment
- Undertake other duties that may be required as part of the role
Person Specification
- Experience of working in a busy marketing/PR/communications team, ideally in a charity environment
- A responsive, confident self-starter who is enthusiastic and highly motivated
- Excellent planning, time-management and organisational skills with ability to stick to timetables for delivery of work and meet deadlines under pressure
- Able to express ideas clearly, both verbally and in writing, with an ability to adjust tone and content appropriately for different target audiences
- Strong copywriting and editing skills with the ability to turn complex information into compelling stories and content
- Ability to think creatively, offering new ideas, concepts and solutions
- Experience of developing multi-channel communications plans and taking a communications campaign forward through different digital and offline channels
- Design skills, particularly in creating and/or overseeing the design of visually appealing digital and non-digital content which adheres to brand guidelines
- Experience of using analytics and other tools to report on performance of campaigns
- Experience of media relations and evaluating media coverage and PR
- Experience of using social media as a professional communications tool
- Experience of producing and editing photo and video content
- Experience of using software including Microsoft, Canva or other design tools, Google Ads, analytics tools, email marketing platforms, website CMS systems (we use Wordpress) and charity databases (we use Raiser’s Edge)
- Organised and able to keep good records for data protection, confidentiality and financial purposes
- Knowledge of the digital charity landscape, including best practice for social media, web content creation and engagement strategies
Other
- Full driving licence required as regular travel across the county will be part of the role, in particular to our retail stores and events. Some national travel may be necessary on occasion.
General
We offer the following competitive benefits package:
- 25 days annual leave plus bank holidays
- Hybrid working arrangements
- Life Assurance and Group Pension Fund
- Season ticket loan
- Cycle to work scheme
- Flexible Working policy
- Employee assistance programme
To create precious memories and experiences for young adults with life threatening illness and those close to them.
The client requests no contact from agencies or media sales.
This is an extraordinary opportunity to join Belong’s Senior Leadership Team as Director of Programmes, a pivotal role at the heart of our mission. You will lead the design, delivery, and impact of Belong’s programmes across England and Wales, ensuring they are strategic, inclusive, and evidence-based. Working closely with the CEO and senior colleagues, you will shape programme strategy, oversee complex portfolios, and drive systemic change that strengthens social cohesion nationwide.
As Director of Programmes, you will:
- Lead strategic development and delivery of Belong’s place-based programmes, ensuring alignment with our mission and values.
- Oversee programme design, implementation, evaluation, and learning to guarantee quality and measurable impact.
- Line manage a talented team of Programme Leads and Coordinators, fostering a culture of collaboration and empowerment.
- Apply systems thinking to understand the interconnected nature of community, policy, and service ecosystems.
- Build and maintain high-level partnerships with funders, commissioners, local authorities, and community organisations.
- Represent Belong at national forums, events, and networks, championing our work and influence.
- Identify and pursue new opportunities for programme development and funding, supporting organisational growth.
This is a senior leadership position that combines strategic vision with hands-on delivery. You will play a key role in shaping Belong’s future and ensuring our programmes make a lasting difference to communities across the UK.
About You
We are seeking a visionary and experienced leader with:
- Proven experience in leading complex programme portfolios and delivering impactful initiatives.
- Strong strategic thinking and planning abilities, with a track record of shaping programme strategy.
- Excellent leadership and line management skills, with the ability to inspire and develop teams.
- Experience managing diverse stakeholders, from senior decision-makers to community partners.
- Familiarity with systems change and participatory approaches.
- Understanding of social cohesion, integration, and related social policy issues.
- Strong communication and influencing skills, able to translate complex ideas into accessible messages.
- Highly organised, diplomatic, and politically astute, with experience in income generation and bid development.
Desirable: Experience in areas such as Prevent, PCVE, community tensions, hate crime, or tackling misinformation.
Personal qualities matter too: we’re looking for someone passionate about improving cohesion and integration in the UK, collaborative and inclusive in their leadership style, and committed to equity, diversity, and inclusion.
Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:
- 30 days’ annual leave
- Hybrid working (typically 3 days in the office)
- Enhanced sick pay and family-friendly policies
- Opportunities for professional development and growth
Salary: £65,000–£70,000
Location: UK-wide (regular travel across England and Wales)
Contract: Permanent, Full-time
Closing Date: 12 January 2026
About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation dedicated to building a more united and less divided society. We work with communities, local authorities, and national partners to strengthen trust, belonging, and resilience. Through innovative place-based programmes, research, policy influence, and thought leadership, we help create stronger, kinder, and more connected communities. Our growing membership spans local authorities, charities, civil society, and businesses, and we are proud to champion collaboration, diversity, and evidence-led approaches.
*Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.*
The client requests no contact from agencies or media sales.
This new post will build on our Charity fundraising work which seeks to generate income from a portfolio of philanthropic sources, including trusts, foundations, individuals, corporate sponsors, and statutory bodies. The primary focus of this role will be to support the Reinventing Borde Hill project, helping to transform Borde Hill’s South Park and establish a community growing garden at Sugworth Farm.
The project has an am fundraising target of £1million, to be raised over the next two years. Additionally, this post will also seek and pursue opportunities to support the work of Borde Hill Garden Charity more widely. Working with the Reinventing Borde Hill project team, the role will effectively manage funders, driving the financial sustainability of the project and wider charity operations.
Your passion for heritage, the natural landscape, and community involvement will feed into compelling funder proposals and ongoing relationship-building with supporters. You will report to the Managing Director, and prepare monthly/quarterly updates for the Project Board and NLHF.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing Officer- Hybrid
Are you a creative communicator with a passion for purpose-driven marketing?
Join Pilgrims’ Friend Society, a Christian charity with over 200 years of experience supporting older people, as we step into an exciting new season of growth, impact, and innovation. We’re looking for a talented Marketing Officer who’s ready to make a real difference, not just in campaigns, but in people’s lives.
This is your opportunity to bring stories to life, amplify our mission of supporting older people in Christian faith and community, and help shape a brand that reflects care, dignity, and hope. You’ll be part of a collaborative team, driving fresh ideas across digital, print, and events, all while serving a cause that matters.
If you’re strategic, hands-on, and ready to put your creative energy to work for something bigger than yourself, we’d love to hear from you.
Read the job pack here for further details of this fantastic opportunity
Responsibilities:
- Creating and delivering marketing campaigns that raise awareness of our care homes and housing schemes.
- Working with our digital agency to run paid campaigns (PPC, social, lead generation) and supporting traditional methods where effective.
- Managing and updating the website to ensure content is clear, relevant, accessible, and SEO-optimised.
- Collaborating with colleagues across the charity to provide consistent, joined-up messaging.
- Protecting and promoting our brand identity and tone of voice across all materials.
- Using research and insight to understand audiences and identify trends.
- Building strong relationships with colleagues, partners, and communities to deliver joined-up marketing.
- Measuring and reporting on campaign impact using tools such as Google Analytics and social media insights.
- Managing the marketing budget to ensure resources are used effectively.
- Additional duties as required.
Experience/skills:
- Degree or equivalent in Marketing, Communications, or related field.
- Minimum of three years’ marketing experience, including digital campaigns, website management (e.g. WordPress), and SEO.
- Confident communicator with strong writing, editing, and presentation skills.
- Proficient in using Canva or Adobe Creative Suite for on-brand materials.
- Strong organisational skills with the ability to manage multiple projects and deadlines.
- The ability to work independently and with colleagues from across the organisation
- A can-do problem-solving attitude
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
35 hours a week, Monday to Friday.
Benefits:
- Hybrid working (2 days in the office, 3 days at home)
- Flexible working hours
- 25 days holiday plus bank holidays
- Training & development
- Ongoing support from management
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
Application Requirements:
To help streamline our selection process, please submit the following with your initial application:
CV: Ensure there are no basic errors.
Cover Letter: outlining how your skills, experience, and faith align with the role and our mission
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: the closing date for this post is Wednesday 21st January 2026, however, this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Sahir (formerly Sahir House) is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.
We provide practical and emotional support, camaraderie and connection to:
- LGBTQ+ people
- All people living with or affected by HIV
We actively confront injustice, combat discrimination, and address inequalities. By campaigning, we strive to create a fairer and more equitable society for those we serve. Our work is insight and data-driven and our programmes are co-developed with those we serve.
What It Is Like to Work at Sahir
We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.
We offer a friendly, inclusive and supportive working environment, with access to regular supervision, training and development. Staff are encouraged to build their skills, confidence and experience in ways that support both personal growth and long-term career development.
About the Role
This is a community facing role focused primarily on delivering facilitated LGBTQ+ peer support groups and wider community engagement activity. You will create and sustain safe, inclusive spaces where LGBTQ+ people can connect, build resilience and feel heard.
Alongside regular peer support delivery, you will support outreach, workshops and project specific activity in response to community need and strategic priorities. The role includes active promotion of groups and proactive engagement with under-represented and marginalised LGBTQ+ communities.
What We Are Looking For
We are looking for someone who brings:
- A genuine commitment to LGBTQ+ wellbeing and community empowerment.
- Experience of facilitating groups, engagement or community activity, or transferable experience that demonstrates these skills.
- Strong communication and relationship building skills.
- A willingness to work some evenings and occasional weekends.
- A relevant qualification at NVQ Level 3 or above in social work, health, education or similar is desirable, but equivalent experience and a commitment to learning are equally valued.
We are particularly keen to receive applications from people with lived experience of the issues affecting LGBTQ+ communities, and from those whose voices are under-represented within the sector.
Equality, Inclusion and Accessibility
Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.
Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.
You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.
We are happy to discuss reasonable adjustments at any stage of the recruitment process.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
The client requests no contact from agencies or media sales.
Are you a brilliant event coordinator? Do you have experience developing training events? Can you spot opportunities to inspire, educate and engage audiences?
The SLA supports approximately 2000 members with advice, training and advocacy across the UK. The Training and Events Manager will form an essential part of the SLA team working to run a high quality, inspiring and engaging events and training to help us deliver on our mission to support members, so that more children and young people reach their full potential through the school library. You will lead on the organisation of our annual conference; develop and maintain a calendar of events and training for members and non-member audiences; and support the team with all event related administration and logistics. Events at the SLA include member meet ups (in person and online), events in our branch network across 23 regions, professional development and training, and our SLA Awards ceremonies.
Your work will be at the forefront of our member offer, helping to build links with membership, support members, build relationships with key stakeholders and sponsors, delivering high-quality training and impactful events offer across the year. An agile and flexible thinker, you will be creative, with a flair for spotting opportunities for professional development, and have a keen eye for detail with an ability to manage multiple projects and deadlines. Using your project management experience, you will work with the CEO, SLA team colleagues and subject matter experts and facilitators to develop and deliver a high quality and competitive calendar of events and training.
This is a full time role (37 hours per week) working remotely throughout the year and will require travel and occassional overnight stays. Find out more about the role including full job description and how to apply by downloading the job specification pack.
Application deadline: 19th December
Interviews: First round interview (online): 13th/14th January
Second round interview in person TBC: 20th/22nd January
Applications without a covering letter will not be considered. No agencies please.
Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.
Applications without a covering letter will not be considered. No agencies please.
Helping schools develop vibrant reading and learning communities



The client requests no contact from agencies or media sales.
Youth Group Development Officer (Regional)
Reference: NOV20257620
Location: Homebased, Flexible within Northern England (Lancashire, Merseyside, Manchester, Cheshire, West Yorkshire, South Yorkshire)
Hours: Part-Time, 26.25 hours per week
Contract: Permanent
Salary: £27,123.00 - £28,956.00 Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata)
Are you passionate about nature and wanting to make a real difference? We are looking for an inspiring individual to empower and grow our RSPB Youth Group network, offering leadership, advice and support. In this role, you’ll shape the next generation of nature champions by working through volunteers.
What's the role about?
- Providing regional coordination and direction of RSPB Youth Group operations and building volunteer capability in England.
- Working collaboratively to develop high quality initiatives that enable our Youth Groups to inspire new and more diverse support, giving nature a voice in more communities across England.
- Advocating for RSPB Youth Groups and embedding them in area teams, projects and activities as part of our strategic outcomes to tackle the nature and climate emergency.
- Making sure our Youth Groups are following RSPB policies and procedures, complying with legal requirements and working within agreed RSPB Youth Group frameworks.
- Monitoring and evaluating RSPB Youth Group activities to demonstrate the positive impact of RSPB Youth Groups and their contribution to RSPB strategic outcomes.
- Identifying, developing and delivering training and resources required by RSPB Youth Groups to maximise their impact for nature.
- Championing RSPB Youth Groups both internally and externally, influencing and raising awareness of what they do through communications planning to make sure that their contribution is celebrated and valued.
- Lead, manage and support a team of country expert volunteers to assist with some or all the above.
This role will work alongside the Youth Group Development Officer, South England to manage the England network of Youth Groups. The successful candidate will work closely with colleagues across four countries and UKHQ from a range of teams including Area Teams, People Engagement, Youth Mobilisation and Volunteering.
This role will require one evening each month to deliver training and induction sessions. Additionally, you’ll travel up to six times a year, at weekends, to visit RSPB Youth Groups in person.
Essential skills, knowledge and experience:
- Strong understanding of best practice and sector standards in working with young people in a non-formal youth setting, combined with a proven ability to design, develop and successfully deliver a range of activities that engage and inspire groups of young people.
- Knowledge and understanding of volunteering best practice, innovation and sector standards with a strong track record of successfully developing volunteering roles across an organisation.
- Understanding and experience of volunteering through working with volunteers in a management capacity.
- Exceptional communication and interpersonal skills, with the ability to influence, persuade, guide and negotiate effectively. Skilled in active listening and constructively challenging thinking where appropriate.
- Strong analytical skills with the ability to identify problems and determine areas of improvement. Adept at working collaboratively to develop creative strategies and practical solutions that drive positive change.
- Ability to maintain a strong focus on achieving results while effectively prioritising tasks and resources.
- Experience in designing, developing and delivering youth-focused projects or initiatives that result in measurable/tangible improvements for young people.
- Experience in delivering operational advice, guidance and training to individuals at all levels, while building and maintaining strong, productive stakeholder relationships that drive collaboration and results.
Additional Information
This is a Permanent Part-Time role for 26.25 hours per week.
This role is home-based covering - Lancashire, Merseyside, Manchester, Cheshire, West Yorkshire, South Yorkshire.
Closing date: 23:59, Friday 2nd January 2026
We are looking to conduct interviews for this position on Monday 12th January 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role will require completion of a DBS in addition to the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

This is an exceptional opportunity to join Belong’s Senior Leadership Team as Director of Policy & Research, a role that sits at the heart of our mission to shape national conversations on cohesion and integration. You will lead Belong’s policy development, research strategy, and national partnerships, ensuring our work is grounded in robust evidence and lived experience. This position offers the chance to influence systemic change, amplify Belong’s voice with policymakers and opinion formers, and ensure our insights drive real-world impact.
As Director of Policy & Research, you will:
- Lead the development of Belong’s policy and research agenda, aligning it with organisational strategy and national priorities.
- Produce high-quality policy outputs, including reports, briefings, consultation responses, and thought leadership pieces.
- Oversee the design and delivery of research projects, including commissioning and partnership work, ensuring rigor and inclusivity.
- Translate research findings into actionable policy recommendations and advocacy strategies.
- Foster strong collaboration between the Policy & Research team and Programme Delivery team, ensuring insights inform both policy and practice.
- Build and maintain relationships with policymakers, parliamentarians, journalists, and opinion formers.
- Represent Belong externally at high-level meetings, events, and in the media, amplifying our impact and reach.
- Develop strategic messaging and narratives that position Belong as a thought leader in social cohesion.
- Support campaigns and public engagement initiatives that promote Belong’s policy goals.
- Contribute to organisational development, strategic planning, and income generation through proposal development and funder engagement.
- Line manage policy and research staff, providing leadership, support, and professional development.
This is a senior leadership role for someone who thrives in a collaborative environment and wants to drive systemic change at scale.
About You
We are seeking a strategic and insightful leader with:
- Proven experience in policy development and research leadership.
- Experience working in or with government, think tanks, or advocacy organisations.
- Strong understanding of social policy and influencing processes.
- Knowledge of cohesion, integration, and community relations.
- Excellent written and verbal communication skills, including media engagement and public speaking.
- Ability to translate complex research into accessible policy messages.
- Familiarity with participatory and applied research methods.
- Strong strategic thinking and planning abilities.
- Relevant qualification in public policy, social research, or a related field.
- Experience managing teams and budgets, and supporting income generation through fundraising and proposal development.
Personal Qualities
- Passionate about improving cohesion and integration in the UK.
- Strategic and visionary thinker.
- Collaborative and inclusive leader.
- Politically astute and intellectually curious.
- Practical, focused, and reliable.
- Committed to personal and professional development.
Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:
- 30 days’ annual leave
- Hybrid working (typically 3 days in the office)
- Enhanced sick pay and family-friendly policies
- 3% pension contribution
- Opportunities for professional development and growth
Join us and help shape national policy and research that builds stronger, kinder, and more connected communities across the UK.
Salary: £65,000–£70,000
Location: UK-wide (regular travel across England and Wales)
Contract: Permanent, Full-time
About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation dedicated to building a more united and less divided society. Established in 2019, we work across sectors to strengthen trust, belonging, and resilience in communities. Through research, policy influence, and place-based programmes, we connect people, places, and organisations to share learning and drive systemic change. Our growing membership spans local authorities, charities, civil society, and businesses. Belong is collaborative, evidence-led, and committed to equity, diversity, and inclusion.
Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.
The client requests no contact from agencies or media sales.
Youth Group Development Officer (Regional)
Reference: NOV20257605
Location: Homebased, Flexible Within Southeast England (Oxfordshire, London, Essex, Berkshire, Hampshire, Surrey, Sussex or Kent)
Hours: Part-Time, 26.25 hours per week
Contract: Permanent
Salary: £27,123.00 - £28,956.00 Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata)
Are you passionate about nature and wanting to make a real difference? We are looking for an inspiring individual to empower and grow our RSPB Youth Group network, offering leadership, advice and support. In this role, you’ll shape the next generation of nature champions by working through volunteers.
What's the role about?
- Providing regional coordination and direction of RSPB Youth Group operations and building volunteer capability in England.
- Working collaboratively to develop high quality initiatives that enable our Youth Groups to inspire new and more diverse support, giving nature a voice in more communities across England.
- Advocating for RSPB Youth Groups and embedding them in area teams, projects and activities as part of our strategic outcomes to tackle the nature and climate emergency.
- Making sure our Youth Groups are following RSPB policies and procedures, complying with legal requirements and working within agreed RSPB Youth Group frameworks.
- Monitoring and evaluating RSPB Youth Group activities to demonstrate the positive impact of RSPB Youth Groups and their contribution to RSPB strategic outcomes.
- Identifying, developing and delivering training and resources required by RSPB Youth Groups to maximise their impact for nature.
- Championing RSPB Youth Groups both internally and externally, influencing and raising awareness of what they do through communications planning to make sure that their contribution is celebrated and valued.
- Lead, manage and support a team of country expert volunteers to assist with some or all the above.
This role will work alongside the Youth Group Development Officer, North England to manage the England network of Youth Groups. The successful candidate will work closely with colleagues across four countries and UKHQ from a range of teams including Area Teams, People Engagement, Youth Mobilisation and Volunteering.
This role will require one evening each month to deliver training and induction sessions. Additionally, you’ll travel up to six times a year, at weekends, to visit RSPB Youth Groups in person.
Essential skills, knowledge and experience:
- Strong understanding of best practice and sector standards in working with young people in a non-formal youth setting, combined with a proven ability to design, develop and successfully deliver a range of activities that engage and inspire groups of young people.
- Knowledge and understanding of volunteering best practice, innovation and sector standards with a strong track record of successfully developing volunteering roles across an organisation.
- Understanding and experience of volunteering through working with volunteers in a management capacity.
- Exceptional communication and interpersonal skills, with the ability to influence, persuade, guide and negotiate effectively. Skilled in active listening and constructively challenging thinking where appropriate.
- Strong analytical skills with the ability to identify problems and determine areas of improvement. Adept at working collaboratively to develop creative strategies and practical solutions that drive positive change.
- Ability to maintain a strong focus on achieving results while effectively prioritising tasks and resources.
- Experience in designing, developing and delivering youth-focused projects or initiatives that result in measurable/tangible improvements for young people.
- Experience in delivering operational advice, guidance and training to individuals at all levels, while building and maintaining strong, productive stakeholder relationships that drive collaboration and results.
Additional Information
This is a Permanent Part-Time role for 26.25 hours per week.
This role is home based. To cover the required travel across the region, we’re looking for someone based in South East England (Oxfordshire, London, Essex, Berkshire, Hampshire, Surrey, Sussex or Kent).
Closing date: 23:59, Friday 2nd January 2026
We are looking to conduct interviews for this position on Tuesday 13 January 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role will require completion of a DBS in addition to the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.
We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.
As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.
Closing date for applications: 9:00 on Friday 2nd January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS


