Activities and volunteer coordinator jobs

An exciting opportunity has arisen for a House Unit Manager, Residential to join our Nursing and Quality Team. This role will require the successful candidate to be accountable, alongside a team of Clinical Leads and Deputy House Managers, for leading and managing a team of nursing and care staff to ensure the delivery of high-quality care to children and young people.  

You will be the lead professional responsible for coordinating the overall care and management of the children across a minimum of three Residential Houses and be the key contact for the family and multidisciplinary team.

You will provide clinical and operational leadership across all the Residential Houses providing highly specialised advice to nursing teams and wider professional colleagues as well as be involved in the strategic development of the residential services.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

· In collaboration with the Placement Managers, you will ensure care is appropriately planned and resourced, and you will ensure care is delivered in a safe manner at all times.

· You will be responsible for ensuring that the care in the Houses enables the children to access rehabilitation sessions, clinics, education and leisure activities as scheduled in their timetable.

· You will work as part of a leadership team comprising of a House Unit Manager, 4 x Deputy House Managers / Deputy Clinical Leads and 4 x Clinical Leads.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: Wednesday 8th April 2026

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

 About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

 Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Personal Independence Coordinator (PIC) Service Manager

 Salary £40,560 Full Time 35 hours per week

Do you want a senior role that makes a positive difference in people’s lives?

Age UK Croydon’s Personal Independence Coordinator (PIC) Service for older people in Croydon is recruiting for a new Service Manager. This is an exciting, rewarding senior role with the opportunity to lead pioneering programmes that are at the heart of Croydon’s innovative approach to Neighbourhood Care in collaboration with the wider health and social care partners.

The PIC Service Manager is responsible for the operational and strategic management of the PIC Service and the Personal Safety Project (PSP), ensuring services continue to support independence for older people in Croydon as core members of the Integrated Neighbourhood teams, ensuring full collaboration with network partners from GPs, health services, adult social care and voluntary sector

Full on the PIC Service delivery model will be provided; the important qualities we are looking for are:

· Excellent leadership, service management and communication and communication skills

· Ability to collaborate effectively with internal and external partners and stakeholders

· Proven ability to deliver innovative, high-quality services

· Self-motivated and able to work flexibly, whilst maintaining good work/life balance

Closing date for applications: 31st March 2026

Interview Dates: 8th April 2026

ABOUT SEO LONDON

SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries.

We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.

SEO ALUMNI PROGRAMME

SEO has a long and proud history, with our first alumni cohort graduating in 2001, meaning we have reached our 25-year milestone. Our role is to nurture meaningful, long-term relationships with our extensive alumni community through an engaging and dynamic programme. This includes industry networking events, social gatherings, newsletters and communications, volunteering opportunities, and access to our talent pool.

We create pathways for alumni to remain connected not only to SEO, but also to the wider professional network, opening doors to new opportunities across industry. Through this work, we cultivate advocates who champion our programmes, recommend them to others, and actively support the next generation of underrepresented students to access sectors that may not otherwise be immediately available to them.

OUR VISION

A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.

OUR VALUES

Ø  Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.

Ø  Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.

Ø  Integrity: We act with integrity and communicate openly with all our stakeholders.

Ø  Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

WHO WE SUPPORT

At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds. 

THE ROLE

The Research co-ordinator will help provide a high-quality in-house prospect research service to support the alumni engagement strategy. The postholder will support the charities' strategic engagement and relationship-building efforts, with a particular focus on identifying, researching, and prioritising the charities most senior, influential, and high-potential alumni.

While this role supports fundraising activity, its primary emphasis is on insight-led engagement, including the development of a strategic power list to inform long-term relationship management and future philanthropic support. 

RESPONSIBILITIES AND ACCOUNTABILITIES

· Providing a high-quality in-house prospect research service to the Alumni team and senior leaders, to support strategic alumni and stakeholder engagement 
• Proactively identifying, assessing, and prioritising senior, influential, and high-potential alumni and stakeholders using agreed criteria such as leadership seniority, professional influence, networks, and engagement indicators 
• Supporting the creation, management, and ongoing refinement of a strategic engagement power list to inform relationship-building, stewardship, and long-term engagement planning 
• Delivering a pipeline of high-quality briefing materials for the head of Alumni Engagement and others within senior leadership team
• Compiling and managing a portfolio of research materials and insight projects, including alumni and stakeholder profiles, network mapping, influence analysis, and country-specific intelligence to support engagement activity
• Recording, managing, and enhancing the quality of alumni and stakeholder data using the organisation’s CRM database (Salesforce), ensuring records are accurate, current, and usable for engagement planning 
• Supporting data cleansing and enrichment activity to strengthen the organisation’s understanding of its alumni and stakeholder community 
• Ensuring all research activity is conducted ethically and in line with data protection requirements, exercising discretion and maintaining confidentiality at all times 
• Role modelling the organisation’s values of commitment, inclusion, belonging, growth and innovation 
• Undertaking any other duties relevant to the role, as requested 
• Demonstrating a strong commitment to the organisation’s values, ethos, and mission 

PERSON SPECIFICATION

ESSENTIAL SKILLS and EXPERIENCE

· Previous experience in an educational development, advancement, or alumni office; direct experience in prospect research or insight roles is essential.

· Strong written communication skills, with the ability to summarise complex information clearly and accurately

· Excellent attention to detail, with a commitment to data quality and accuracy

· Ability to use initiative and creatively source information to identify opportunities and map relationships and networks

· Ability to handle sensitive information, maintain confidentiality, and exercise sound judgement

· Experience of accurate data entry and record maintenance, with a good working knowledge of CRM systems (Salesforce preferred) and the ability to run reports

· Strong IT skills, including experience with Microsoft Word, Excel, PowerPoint, and Outlook

· An interest in, and commitment to the charities core aims, value and mission.

WHAT WE OFFER

· Annual Leave: 28 days + Bank Holidays.

· Enhanced Family Friendly Policy.

· Flexible working (2 days in the office) and a lovely office space by Borough Station.

· Benefits:

o Employee Assistance Programme

o And more…

EQUAL OPPORTUNITIES STATEMENT

SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.

Support for and implementation of the Branch’s strategic and service delivery plans

• Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Supports the development and delivery of the Branch Management team’s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan’s objectives.
• Supports the development and delivery of a successful fundraising strategy that supports the organisation’s goals and contributes to its sustainability.
• Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience.
• Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation’s charitable aims.
•  Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers.

Provides leadership and line management to the staff team including the following functions:

• External relations and outreach
• Fundraising
• Recruitment and training of new volunteers
• Volunteer rota and support
• Facilities and Office services
• Other areas of responsibility that may from time to time be established.

Main Responsibilities:

Governance

• Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities.
• Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities.
• Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance.
• Lead on all areas of Data Protection across the branch including policy development, revision, and implementation.

Financial Management & Fundraising

• Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees.
• Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees
• In consultation with the Treasurer and other trustees, set an annual fundraising target.
• Support the development and implementation of a strategy for raising income to meet the needs of the organisation.
• Manage project and area budgets with relevant staff and volunteer leads.

Support for and implementation of the Branch’s strategic and service delivery plans

Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards.

• Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services.
• In conjunction with volunteer leads, manage the delivery of the organisation’s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation’s charitable aims.
• Work with the Governance Working Group to implement and manage the organisation’s operational policies and procedures.
• Input into to research and planning of new branch initiatives.
• Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate

Line Management

• Work with Trustees and Directors to support the Branch Team to deliver the branch’s volunteering, outreach and fund-raising strategies
• Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance.
• Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established
• Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance.
• Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate.
• Work with the Branch Leadership Team to support all staff activities.

Communications

• Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity.
• Maintain relationships with the Samaritans Central Charity in relation to media activity.
• Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch.
• Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events.

Facilities and Office Management

• Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager
• Take overall responsibility for the contracting of services to the organisation
• Take responsibility for compliance with Health and Safety Regulations

Hours of work

1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.

2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive.

Limitations

This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder.

The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it.

Equal Opportunities Policy

Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation.

Requirements

• Graduate or equivalent by experience
• Relevant postgraduate qualifications

Skills and abilities

1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff.

2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met.

3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services.

4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted.

5. Ability to research and develop reports at a senior level.

6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges.

7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues.

8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals.

9. Ability to enthuse and motivate paid staff and volunteers.

10.  Good financial management skills –evidence of leading and managing a budget.

11.  High level organisational delivery skills.

12.  Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure.

Experience

• Experience of working with volunteers and paid staff
• Experience of financial planning and management, including budgetary control.
• Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety.

Project management knowledge and skills.

1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans

2. Experience of issues affecting London government

3. Experience of working with Boards of Trustees

Knowledge

• Sound general working knowledge of IT
• General knowledge of business management
• Experience and understanding of managing / developing teams.
• Knowledge of advanced IT and telephony, such as those required by Samaritans.
• Understanding of the policies and principles followed by Samaritans.
• Understanding of the rules and regulations, as overseen by the Charity Commissioners, by which Samaritans are bound.
• Knowledge of voluntary sector in terms of high-level policy decisions, structures and influences through government, small charities and local community organisations

Personal qualities

1. Intellectually strong, applying a structured approach to work.

2. A flexible and co-operative team approach, which is respectful of the ideas and expertise of others.

3. Adaptable to change, while being able to work unsupervised.

4. Able to use initiative, assessing and adjusting to changing work priorities.

5. Affinity with charity’s goals and values

About The Maya Centre

The Maya Centre is a specialist women‑only organisation providing culturally responsive counselling and mental health support for women in North London. With over forty years’ experience responding to the impact of trauma and inequality, we’re now deepening our commitment to lived experience leadership—ensuring that women’s voices drive the design of services, partnerships and systems.

About the Role

We are looking for an inspiring and grounded Co‑Production and Lived Experience Lead to help shape the future direction of our work. This two‑year pilot programme will embed co‑production and lived experience leadership across our services and partnerships, generating vital learning to influence mental health and VAWG practice.

Working closely with the CEO, you’ll lead co‑design processes, build networks of Experts by Experience, and develop collaborative approaches that strengthen women’s influence in shaping local and sector systems. The post offers a rare opportunity to combine hands‑on facilitation and partnership work with strategic development—laying the groundwork for a longer‑term systemic change initiative to evolve beyond the pilot phase.

If you’re passionate about co‑production, participation and social change—and want to grow into a future leadership role shaping practice and policy across the sector—this role offers an exciting platform for professional and strategic development.

We Offer

• 30 days annual leave + bank holidays (pro rata).
• Access to an Employee Support Programme.
• 3% employer pension contribution.

Female applicants only : This role is exempt under Schedule 9, Part 1 of the Equality Act 2010, as it is a genuine occupational requirement for the postholder to be female due to the nature of the services provided

For full details of Key Responsblties and Person Specifications, please download the Job Pack below and read it carefuly before submitting your CV and Personal Statement. 

Are you passionate about supporting people affected by cancer? Do you believe everyone deserves equitable access to compassionate, personalised support—regardless of their background or circumstances? If so, this could be the perfect role for you. 

 We are looking for a compassionate, motivated person to join our Beyond Diagnosis Service across Nottingham and Nottinghamshire. 

In this role, you will: 

• Support people affected by cancer through personalised care planning 

• Connect individuals to voluntary and community sector support 

• Build strong relationships with partners and clinical teams 

• Support and supervise volunteers 

• Help develop local referral pathways and increase the service’s reach 

• Maintain accurate data and contribute to monitoring and evaluation 

We’re looking for someone who is empathetic, organised, community focused and committed to reducing health inequalities. 

If you’re passionate about improving people’s lives and want to work in a supportive, values-driven organisation, we’d love to hear from you. 

• Fundraising Events Manager
• Hybrid (Nottingham office at least 1 day per month)
• Full time | Permanent
• Salary: £38,000

Make a real difference to life after brain injury. Join us as Headway’s Fundraising Events Manager and lead a dynamic, impactful events programme that raises vital funds and increases national visibility.

Headway UK– the brain injury association, supports thousands of people every year. Our events are a crucial part of how we raise awareness, generate income, and build a passionate community of supporters. We’re looking for an experienced, creative and highly organised Fundraising Events Manager to take our programme to the next level.

About the role

As the Fundraising Events Manager, you will lead, shape and deliver an exciting portfolio of fundraising events, including virtual challenges, our Annual Golf Day, and Headway’s prestigious Annual Awards. You will also steward supporters through major third party events, such as the London Marathon, Great North Run and the London Landmarks Half Marathon, providing the best supporter experience.

The role will lead and develop the Fundraising Coordinator, providing effective line management to ensure high performance and professional growth.

Working closely with the wider Fundraising Team and the Communications Team, you will ensure every event is safe, engaging and memorable, and that every supporter receives an exceptional journey with Headway.

With an established events calendar and opportunities for innovation, this role offers the chance to make a tangible impact while helping to grow an events income stream currently worth approximately £360,000.

What you will do

• Develop a forward‑thinking events strategy that increases participation and income.
• Oversee and deliver Headway’s events programme, alongside the Fundraising Co-ordinator.
• Lead and line manage the Fundraising Co-ordinator providing guidance and support to achieve team objectives.
• Deliver and champion outstanding supporter stewardship.
• Innovate and test new fundraising opportunities to expand the event portfolio.
• Manage budgets, health and safety, logistics and evaluation.
• Build strong relationships with participants, volunteers, suppliers and corporate partners.
• Work closely with the Communications Team to deliver effective, engaging marketing.

About you

We would love to hear from you if you have:

• Proven experience in planning and delivering a diverse range of events
• Strong organisational skills and the ability to manage multiple projects
• Excellent communication and relationship building skills
• Understanding of fundraising principles and supporter engagement
• Experience of budgets, evaluation and health and safety
• Creativity, problem‑solving skills and a passion for delivering high‑quality experiences
• Ability to lead, support and develop others
• A commitment to safeguarding, equality, and Headway’s values

You will be joining a supportive, passionate and collaborative charity committed to improving life after brain injury.

BENEFITS

As a valued member of the Headway team, you will have access to the following range of benefits:

Financial Security

• Competitive salaries
• Pension: You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% depending on your contributions
• Occupational Sick Pay Scheme, increasing with length of service
• Death in Service Benefit, providing peace of mind for your loved ones

Flexible Working

• Flexible working arrangements promoting wellbeing and work-life balance

Wellbeing

• 24/7 Employee Assistance Programme including access to counselling services
• Eye test vouchers
• Mental Health First Aiders

Holidays and Leave

• 25 days annual leave, increasing incrementally to 30 days with service (pro rata for part-time roles), plus Bank Holidays

Additional Benefits

• Access to shopping and lifestyle benefits and discounts through IMHR Plus Privilege membership

Join us and lead inspiring events that change lives. If you have any further questions about this role please contact Rachel Hodson Director of Fundraising. 

Closing date: 5pm, 2 April 2026

Interviews: 15-17 April 2026

An exciting opportunity to play an important role in transforming the lives of young people at Jamie’s Farm.We are looking for someone to lead and deliver impactful therapeutic support, helping young people build resilience and thrive. 

What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges. 

Known within the organisation as ‘Therapeutic Coordinator’ 

More about the role:This is not a formal therapy or counselling position.As Therapeutic Coordinator, you will be at the heart of our programme delivery.You will oversee the therapeutic aspects of up to four visits from schools and similar organisations per month, providing one-on-one support to young people facing significant challenges. Your expertise will guide both individual sessions and group discussions, fostering a safe space for personal growth. Collaborating with visiting staff, you will ensure each young person receives the care they need, both during and after their time on the farm.

Beyond therapeutic sessions, you will create detailed progress reports and contribute to the immersive farm experience, leading walks, evening activities, and mealtime conversations. This hands-on approach will help strengthen relationships with young people, allowing them to feel supported and empowered throughout their journey with us. 

About you:We are looking for someone who brings strong lived experience and relational practice to their work with young people, using everyday interactions and shared activity as the basis for support. This is a unique opportunity to join a purpose-driven charity, working in a beautiful rural setting where your impact will be deeply felt.

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for. 

Job Summary – Head of Income Generation & Engagement

About the role

We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement.  You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.

The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.

This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.

About you

We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.

You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.

We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.

You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.

Job Description

We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.

Job title: Head of Income Generation & Engagement

Salary: £50k to £60k (dependant on experience)

Hours: 37.5 hours per week (1.0 WTE)

Responsible to: CEO

Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required

Contract: Permanent

Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager

Key result areas:

Fundraising

· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.

· To lead the diversification of income, reducing reliance on any single partner or

activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.

· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.

· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.

· To develop sound business cases for investment in new income generation posts or activity.

· To build organisational resource capability and resilience to facilitate future growth.

Commercial Services

· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.

· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.

· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.

· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.

· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.

· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.

Engagement

· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.

· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.

· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.

· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.

· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.

· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.

Communications & Marketing

· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.

· To oversee the development and delivery of our digital channels, in particular social media and the website.

· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.

Strategy and Partnerships

· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.

· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.

· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.

· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.

· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.

· To act as an ambassador and spokesperson for Age UK Merton, representing with

Professionalism, confidence and compassion.

· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.

Governance, Compliance & Risk

· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.

· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.

· Oversee policy development as applicable for the department.

People

· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.

· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.

· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.

· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.

General

· To establish good working relationships with all relevant stakeholders and liaise as required

· To comply at all times with the policies and procedures of Age UK Merton. 

· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.

· To attend staff meetings, 1:1s, and appraisal meetings.

· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.

· To act as a representative of the values, beliefs and principles of AUKM at all times.

· To undertake any other duties that are requested and commensurate with the grade and remit of the post.

Deadline for applications will be Friday 10th April 2026.

Interviews will take place w/c 20th April 2026.

If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.

Job Overall goal: Support the creation and delivery of a range of content and the planning and coordination of UK and global events, ensuring both align with the charity’s objectives, including activities designed for a global audience.

Job Location: Remote working with the ability for weekly on-site meetings at offices based in Milton Keynes (MK19).

Hours: This is a full-time position (37.5 hours per week, Monday to Friday) offered on a 12-month fixed-term contract.

Overview

The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”.Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth. These include Learning Communities, retreats, collaborative giving evenings and other resources. 

This is an exciting graduate opportunity for someone highly organised, eager to learn event production management, with a specialist interest in content creation for web, print, design, or moving image. They should be detail-oriented, quality-focused, and passionate about seeing the Kingdom flourish globally.
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 Job summary

We are seeking a highly organised graduate to support the Brand Campaigns & Events Specialist. This role involves assisting with the development and implementation of content, supporting the setup, delivery, and evaluation of events, contributing to the creation of training and curriculum materials for online and print, and working with UK and international teams to contextualise and translate materials for diverse audiences.

Key Responsibilities: 

Communication & Content Delivery 

• Assist in the creation of event materials, including invitations, training guides, digital resources, workbooks, email    campaigns, websites, scripts, animations, and related content.
• Support the development of visual and multimedia content for in-person and online delivery, ensuring materials are appropriate for the intended audience.
• Assist in repurposing content into multiple formats to support wider reach and usability.
• Support the preparation and distribution of monthly email and prayer updates communicating ministry developments.
• Assist with proofreading, formatting, and editing event content, including workbooks, guides, and presentations.
• Support the development and maintenance of an online training portal for specific programmes, ensuring it is user-friendly, engaging, and aligned with programme goals. 
• Provide administrative and practical support to event personnel in global locations as they deliver our programmes.
• Follow established brand guidelines to maintain consistency in tone, messaging, and visual identity across all content.

 Event Planning, Management and Support 

• Assist with organising event plans and timelines for global events and updating the event content calendar.
• Assisting with projects supporting programs and charity operations.
• Assist in planning, coordinating and delivering event logistics, including liaising with vendors, venues, and service providers to support quality and cost-effective delivery.
• Provide on-site support during events, including set-up, content delivery and liaising with AV and logistics teams to ensure the successful presentation of materials. 
• Assist with the management of delegate booking systems and deliver prompt and professional support to attendees and stakeholders via phone and email. Provide delegate care during events. 
• Support campaign and project planning by assisting with the drafting or tracking of content-related budgets and timelines for approval.
• Support the planning and delivery of special elements such as consultancy clinics.
• Maintain and regularly update relevant databases to ensure data integrity.
• Assist in monitoring and tracking content production costs, ensuring value-for-money.

Cultural Adaptation & Coordination 

• Assist with the localisation of content to ensure materials are culturally appropriate, supporting communication with translators and stakeholders to help adapt resources for different cultural contexts.

Evaluation & Reporting 

• Assist in tracking the performance of content and programmes through data collection, feedback, and engagement analytics to support evaluation of effectiveness.
• Support the preparation of content and campaign reports, including metrics and evidence required for grant applications, donor updates, and internal reviews.

General & Organisational  

• Actively contribute to team meetings, planning sessions, and creative brainstorming. 
• Occasional evening and weekend work and travel may be required for event support.  
• Any other duties as required. 

Occupational Requirement  
The candidate must have an active Christian faith. 

By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life. 

Experience (Essential): 

• Have experience in a church/charity or professional environment.
• Strong understanding of and commitment to the Foundation’s mission with an understanding of the Church scene.
• The ability to manage multiple tasks and deadlines simultaneously.
• Demonstrated creativity and the ability to translate ideas visually demonstrated via portfolios, academic work, or volunteer projects.
• Ability to work collaboratively in a team environment, with strong interpersonal skills.
• Professional in appearance and a desire to constantly improve and grow. 
• Willingness to be flexible in working hours with occasional travel and overnight stays.

Experience (Desirable but not required): 

• Some experience producing content creation across print and digital formats.
• Some experience supporting events and campaigns. 
• Some knowledge of copywriting across multiple platforms, from digital platforms to printed workbooks. 
• Additional language. 
• Experience using design software e.g. Adobe and Canva.

Qualifications: 

• Education: Bachelor's degree preferred or equivalent experience (Essential).
• Technical Skills: Familiarity with content creation software, CRM systems, and email marketing software (Desirable). 

Benefits 

• This is a full-time position (Monday-Friday) 
• Start as soon as possible. 
• This role is offered on a 12-month fixed-term contract, with the potential to become permanent subject to performance and business needs. 
• Salary £27K-£30k depending on previous experience. 
• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing).
• Pension contributions via auto-enrolment to NEST. 
• Faith-based culture: Supportive Christian workplace with prayer, devotions, and spiritual development. 

Organisational Vision & Context:

As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as a Church Relationship Lead for our Make Lunch programme. 

While our programmes vary, they share one common thread: an unwavering resolve to see lives transformed for good. Mobilising over 200 churches and 1,500 volunteers, TLG’s volunteer programmes – Early Intervention and Make Lunch – currently support around 5,000 children and their families each year. However, our vision goes further: we aim to see many more churches partner with us to transform lives in their communities.

This Role’s Impact:

We are seeking an experienced, relational, and highly organised leader with a strong passion for the issues of mental health, poverty, and social justice that underpin Make Lunch. Working alongside other Church Relationship Leads, this role will train, support, and develop church-based volunteer Make Lunch teams, ensuring they provide effective support and meaningful connection to children, young people, and families in their communities.

With excellent people, communication and training skills, the postholder will nurture positive, growing relationships with volunteer Make Lunch Coordinators, enabling excellent programme leadership at a local level. Operationally astute and confident in bringing constructive challenge, they will ensure all Make Lunch activities are safe and fully compliant. Driven by a commitment to continuous improvement, they will foster a growth mindset among those they support, maximising the impact of Make Lunch both locally and nationally.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part time (22.5 hours per week, 0.6 FTE), including Tuesdays

Closing Date: Sunday 29th March

Initial Interviews: Monday 13th April – Online

Final Interviews: Tuesday 21st April – at our National Support Centre in West Yorkshire

Age UK Westminster is delighted to offer a role within our successful Information and Advice Team, with a focus on supporting Westminster residents from Global Majorities, gaining skills and knowledge to develop your career in I&A.

The successful applicant will benefit from working within an experienced and friendly team. Full training, including completion of Level 3 Information and Advice certification, will be provided. If you are fluent in one of the following languages, Arabic, Somali or Bengali, and would like to  work with us to enable our team to better support non-English speaking Westminster older residents to access our Information and advice service, this could be the role for you.

This is a real opportunity to build a career in Information and Advice. Join us to make a real difference to the older residents of Westminster.

Closing Date: 8th April

Manager (Chief Executive) – Chorlton Good Neighbours
Location: Chorlton, Manchester
Salary: £35,000 - £40,000 per annum
Contract: Permanent, full time

Could you be the steady, friendly, hands-on leader who helps more people in Chorlton feel connected, fulfilled and valued?

About Chorlton Good Neighbours
Chorlton Good Neighbours is a small, well-loved neighbourhood charity with roots back to the late 1960s, working to reduce loneliness and support older people across Chorlton and adjacent neighbourhoods. Our work is local, practical and volunteer-led: befriending, home visits, transport, weekly activities, monthly teas, intergenerational groups and occasional day trips are all delivered with warmth and care.

Our volunteer base is extraordinary - around 100 volunteers support drivers, befrienders, activity leads, admin roles and trustees - and in 2024–25 we supported 474 people in total. Funding is a mixed model of public grants, local donations and modest earned income and the charity holds healthy funds to deliver our work.

This is a practical, hands-on, delivery-focused leadership role: you will lead a neighbourhood organisation through planned transition, preserving the community culture that makes CGN trusted, while introducing proportionate systems and succession approaches that secure its future. You will also spend substantial time supporting and supervising volunteers and facilitating activities alongside strategic duties.

As our next Manager (Chief Executive), you will:

• Strategy & Impact: Lead the development and delivery of a clear long-term strategy that sustains CGN’s neighbourhood impact and reduces social isolation amongst older people.

• Governance & Finance: Strengthen proportionate financial controls, grant monitoring and reporting while working closely with trustees including the Treasurer.

• Operational Leadership: Manage day-to-day delivery of volunteer-led services and introduce accessible procedures and safeguarding arrangements.

• Income Generation: Support fundraising and bid activity to secure multi-year funding and diversify local income streams.

• Community & Partnerships: Act as CGN’s visible ambassador, maintaining and developing relationships with Manchester City Council, NHS partners and local organisations.

• Volunteer Development: Recruit, induct and support volunteers and facilitators, building a resilient volunteer pipeline and clear role pathways.

• Brand & Profile: Promote CGN’s offer across local channels to maintain footfall, attract new supporters and celebrate members’ stories.

• Premises & Risk: Work with trustees on lease and premises issues and maintain a robust risk register to protect continuity of service.

Who you are

• An experienced, hands-on manager with significant experience of running small, community-facing charities or local services and a hands-on approach to operational delivery.

• Demonstrable expertise in recruiting, supporting and retaining volunteers, with confidence in DBS/safeguarding practice and volunteer supervision.

• Highly organised with strong event/activity planning skills, practical problem solving and attention to detail.

• Financially literate - comfortable with budgeting, grant monitoring and basic financial controls and able to work with volunteer finance leads.

• An excellent communicator: approachable, diplomatic and skilled at building trust with older people, volunteers, trustees and statutory partners.

• Values driven, emotionally resilient and committed to inclusivity and dignity in later life.

• Desirable: experience of Age-Friendly programmes or befriending schemes and local credibility or knowledge of Manchester/South Manchester.

Why Chorlton Good Neighbours?

• Meaningful local impact - lead a well-regarded neighbourhood charity with deep community trust and a broad activities programme.

• Strong volunteer culture - join an organisation supported by around 100 committed volunteers and an engaged trustee board.

• Secure footing to build from - healthy funds and a clear focus on securing multi-year funding and premises.

• Hands-on role with strategic scope - keep delivery at the heart of the job while developing proportionate systems and succession planning.

• Supportive transition - trustees have planned a careful handover and you will be supported through induction and the subsequent recruitment of a part-time assistant.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 13th April 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Help tackle loneliness among older people in care homes

Thousands of older people living in care homes receive few or no visitors. Friends for Life Bedford exists to change that.

Through our befriending and group activities, we bring companionship, connection and meaningful relationships to care home residents across Bedfordshire.

We are now looking for an Administrator to ensure our volunteer services run smoothly, safely and efficiently — enabling more residents to receive the support they need.

About Friends for Life Bedfordshire

We are a Bedford-based charity working to address the social isolation of older residents in Bedfordshire’s care homes.

Founded in 2007, we have grown from a small local initiative to a registered charity with c90 volunteers supporting more than 30 care homes across Bedford Borough. In the last year, over 1,100 care home residents received our services.

The Role

You will take ownership of the charity’s core volunteer administration processes, ensuring they are efficient, accurate and fully compliant with safeguarding and data protection requirements.

This is a critical operational role. Delays or inaccuracies in volunteer administration directly impact how quickly we can onboard volunteers and support care home residents.

You will manage recruitment administration, DBS and compliance tracking, and key data systems, while producing reports that help the organisation understand and improve its impact.

This role is suited to someone who is highly organised, comfortable working with data and systems, and confident operating in a compliance-focused environment.

Key Responsibilities

Volunteer Administration & Onboarding

• Manage the end-to-end administration of volunteer recruitment
• Issue registration forms, respond to enquiries and proactively follow up with applicants
• Obtain references and coordinate DBS checks in line with safeguarding requirements
• Ensure volunteers progress efficiently through the recruitment process

Volunteer Induction & Compliance

• Arrange and administer volunteer induction (“Welcome Day”) sessions, including logistics and materials
• Book volunteers onto induction once all checks are complete
• Monitor DBS renewal dates and co-ordinate refresher checks to ensure no active volunteer is without a current DBS certificate.

Data, Systems & Reporting

• Maintain accurate and up-to-date volunteer and service records in line with GDPR
• Manage and develop online forms (e.g. JotForms) to support data collection and processes
• Analyse data and produce regular reports to support monitoring, evaluation and funding requirements
• Provide reports and insights to support decision-making by the Board of Trustees

General Administration

• Maintain records such as ID badges, training and safeguarding documentation
• Support communication and coordination between volunteers, care homes and staff
• Provide administrative support across the organisation as required
• Support the production and distribution of newsletters and other communications to homes and volunteers

About You

We are looking for someone who is organised, detail-focused and takes ownership of their work.

You will likely bring:

• Strong administrative experience, ideally within a compliance-heavy or regulated environment
• Excellent attention to detail, particularly when handling sensitive or confidential data
• Experience managing databases and maintaining accurate records
• Strong IT skills, including Microsoft Excel and online systems
• Confidence analysing data and producing clear, accurate reports
• Ability to manage multiple tasks and prioritise effectively
• Good written communication skills
• A clear understanding of confidentiality, GDPR and data protection principles

This role may particularly suit someone who:

• Wants a flexible, meaningful part-time role
• Enjoys structured, process-driven work with clear ownership
• Is confident working with data, systems and compliance requirements
• Thrives in a small organisation where they can take initiative and responsibility

What We Offer

• £13.91 per hour (£13,018 per year for 18 hours a week)
• Employer Pension
• Flexible and Hybrid working
• A supportive and passionate team of staff, volunteers and trustees
• The chance to transform the lives of care home residents every single week

How to Apply

Please submit your CV and a short covering statement outlining how your experience aligns with the position.

Selection will be via an interview.

Please note that applicants must have the right to work in the UK and be able to evidence this prior to interview.

Finally, the role is subject to an Enhanced DBS check.