Activities volunteer volunteer roles in newton le willows, merseyside
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bring National Identities to Life: Volunteer Graphic Designer for the Loneliness Project at SUNSHINE
Are you a creative visionary with a passion for social impact and identity design? At SUNSHINE—a dynamic start-up charity dedicated to combating loneliness—we’re launching an innovative Loneliness Project that empowers participants to create their very own country in groups. We’re looking for an inspired Volunteer Graphic Designer who can craft visual elements such as flags, coats of arms, and other national identity images to help these groups bring their new countries to life.
About the Loneliness Project
Our Loneliness Project is designed to spark confidence, creativity, and meaningful connections. By inviting participants to work together in creating a unique country—from designing a flag to developing a coat of arms—this project helps individuals build a strong sense of identity, purpose, and community. With your design expertise, you’ll play a crucial role in turning imaginative ideas into visual symbols that represent hope, collaboration, and unity.
Your Role as Volunteer Graphic Designer
As a key creative force in the Loneliness Project, you will:
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Design National Symbols: Create inspiring designs for flags, coats of arms, and other identity elements that will represent each group’s unique country. This will be based off the participants ideas.
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Develop Visual Identities: Collaborate with project facilitators and participants to translate their ideas into cohesive visual identities that reflect their aspirations and cultural narratives.
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Produce Promotional Materials: Help create engaging promotional content, including posters and social media posts, to showcase the project and attract further community support.
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Bring Concepts to Life: Use your technical expertise in graphic design software (like Adobe Creative Suite or equivalent) to produce high-quality visuals that spark dialogue and connection.
You can volunteer on a one-off basis or work with us more regularly, depending on your availability and interest.
What We’re Looking For
We need a design enthusiast who is passionate about art and social change. The ideal candidate will have:
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A Strong Portfolio: Demonstrated experience in graphic design with examples that highlight your creativity and versatility in visual storytelling.
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Technical Expertise: Proficiency in industry-standard design software and a flair for innovative visual expression.
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Empathy & Collaboration: A genuine passion for using design to empower individuals, with excellent communication skills to work closely with project facilitators and participants.
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Flexibility & Initiative: A proactive approach in a start-up environment where every design contributes to a movement toward connection and empowerment.
Why Join the Loneliness Project as Our Graphic Designer?
Taking on this role means more than volunteering your design skills—it’s about becoming a vital contributor to a groundbreaking social initiative. By joining our project, you will:
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Shape a Unique Vision: Bring to life the national identities of groups working to overcome loneliness, and help them build confidence and community.
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Expand Your Creative Horizons: Enhance your portfolio with innovative projects that merge creative design with social empowerment.
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Drive Social Change: See the immediate impact of your work as it fosters genuine connections and transforms lives.
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Be Part of a Movement: Collaborate with passionate individuals committed to creating a more connected and compassionate society at SUNSHINE.
Ready to Design a Nation of Connection?
If you’re excited to use your creative talents to help participants build a vibrant, symbolic identity—and in doing so, combat loneliness—then we want you on our team. Join the Loneliness Project as our Volunteer Graphic Designer and help us bring a world of connection, creativity, and hope to life.
Welcome to SUNSHINE—where every design lights the way to a more united future.
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We love running events again and by joining our Volunteer Events Crew you could play a key role in their success! We have some fantastic events, including festivals and music concerts, research campaigns, and various differently themed fundraisers. This is a great chance to gain some hands-on charity experience while enjoying a host of wide-ranging activities. You could be welcoming people to a music festival one week, taking collections at a football match the next, then supporting young people to enjoy arts activities a few weeks later… One thing’s for sure: no two events will be the same!
Why we want you
We run a number of events across the year, to spread awareness of what we do, to raise funds to support our life-changing services, and to provide fantastic opportunities for he amazing people we support. These events need friendly reliable people to make them happen.
What you will be doing
- welcoming and directing attendees
- supporting activities such as arts / crafts sessions
- collecting cash and in-kind donations
- giving information
- selling goods and raffle tickets
- handing out refreshments
The skills you need
- Flexibility – our events will take place at different times and days, with different activities at each – that’s the beauty of the role!
- Reliability – if you say you’re helping, we’ll be relying on you!
- Enthusiasm – help us bring our events to life!
What's in it for you
- great experience of events and charity work
- rewarding and fun way to spend a few hours of your spare time.
- worthwhile addition to your CV – demonstrate your get-up-and-go dedication.
- no need for weekly commitment
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amazing, giving, and inspiring are just a few words we would use to describe our volunteers.
Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
About the role
As a Regional Fundraising Volunteer, you will support Rethink Mental Illness in generating income, raising awareness, and building community engagement through local fundraising initiatives. The role will involve event planning and support, and public engagement to help achieve regional fundraising goals.
You will play a major part in bringing to life regional fundraising activities in line with our “Rethink in the Community" concept and increase regional awareness to generate much needed additional income and amplify the impact of the work Rethink Mental Illness do.
You will receive training and regular supervision to ensure you feel confident in your role.
Regional locations
Whilst this is a home based role, you will occasionally attend events within your region. We're particularly interested in receiving applications from people who live in the following areas:
Yorkshire & Northeast: Newcastle, Gateshead, York, Sunderland
Northwest: Manchester, Liverpool, Stoke-on-Trent
Midlands: Birmingham, Solihull, West Bromwich, Wolverhampton, Walsall
Southwest: Gloucester, Bristol, Plymouth, North Devon, South Devon, Cornwall
East of England: Norfolk, Norwich, Ipswich
What you will be doing as a Regional Fundraising Volunteer:
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Support and assist in organising and participating in local fundraising events.
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Help with event logistics, set-up, and participant engagement to ensure smooth delivery.
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Take part in local initiatives acquiring donors and do it yourself fundraisers.
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Increase awareness of the organisation’s work by helping to promote regional fundraising activity.
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Represent the organisation at schools, community groups, and public events, delivering presentations to inspire support.
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Communicate with supporters via phone, email, and face-to-face interactions.
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Attend and contribute to meetings with the fundraising team and supporters to share updates and ideas.
What will make you a great fit for this role?
You will have good knowledge of your local community and be passionate about making a difference to those severely affected by mental illness. You will also have:
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The ability to organise events and activities
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The ability to inspire and motivate others
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Good communication skills
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Creative ideas to promote diverse fundraising activities
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Dedication to our cause
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer: Volunteer Community Outreach Officer
Location: Off-site with occasional in-person activities
Reports to: Volunteer Manager
Support Connect and Inspire Local Volunteers for ROLDA UK!
Are you interested in animal welfare and want to make a positive difference in your community? ROLDA UK are now seeking Volunteer Community Outreach Officer to help reach out to local volunteers, facilitate small activities in the community, and raise awareness of our charity's mission to rescue and rehabilitate stray and abandoned animals.
Your Role
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Help ROLDA UK build a local presence within your community by networking and growing local volunteers who are interested in animal welfare and ask them to join you.
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Create new opportunities within your local community and grow a network of volunteers who can get involved in local fundraising events like charity walks, bake sales, and helping to run local stalls etc.
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Inspire and encourage local volunteers to join your community group, collaborate, share ideas, and plan effective activities.
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Help raise awareness about ROLDA UK within your community by recruiting for volunteers to join your hub and help build local networks.
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Support your local community hub by organising regular online and in-person gatherings. Attend community events to discuss ROLDA UK’s work and encourage others to support the cause.
What We’re Looking For
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Friendly and approachable people who enjoy meeting and engaging with people.
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Good communicators who can share information and encourage others to get involved.
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Passionate about animal welfare and interested in fundraising locally to help support stray and abandoned animals.
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Organised and enthusiastic to help with planning local activities, promotion and helping out at local events.
Who Should Apply?
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Anyone interested in helping animals and becoming a part of their local community.
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Individuals who enjoy working with others and bringing people together.
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People looking for a rewarding way to volunteer and make a difference at home.
Time commitment and what’s in it for you
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Flexible volunteer hours (for this role we just ask for a minimum of 5 hours+ a week) and give as much or as little time as you like.
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Meet like-minded people and be part of a friendly and supportive team.
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Gain valuable experience in community engagement, activities, and event planning.
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Make a difference by helping ROLDA UK grow its local presence and support more animals in need.
If you’d like to connect with others, support a great cause, and help make a difference for animals, we’d love to hear from you!
Join us today and be part of something special.
ROLDA does not support visa applications for volunteers. All in-person volunteers must have the legal right to volunteer in the country where they are located. It is the volunteer's responsibility to ensure they meet the necessary visa and work authorisation requirements before participating in any activities with ROLDA. However, remote volunteer roles do not require a visa, as they can be performed from anywhere.
Our mission is to ensure animals have a good life by advocating for them and by inspiring everyone to treat them with compassion and respect.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss. You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more. What you’ll be doing • Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. • Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events. In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss. We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month) What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.
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Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At WWT we believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking. People feel part of something amazing and are motivated to make a difference.
By providing an excellent visitor experience as a member of the Welcome and Information Team, you will be encouraging our visitors to make the most of their visit to Martin Mere centre, and to understand and support our work to save wetlands for wildlife and people. The role will include:
- Acting as the first point of contact for all visitors to Martin Mere, providing them with a warm welcome along with appropriate information to aid their visit.
- Conducting specific talks to the public – scripts and training are provided.
- Conducting activities such as opening the moth traps and using props to actively engage with visitors
- Conducting guided walks of the grounds and the reserve when required – training is provided.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
Restore Wetlands and Unlock their Power





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Jumble Sales Organiser Volunteer
Would you like to raise funds, have fun and join a super team of volunteers who together make our Jumble Sales in Thatcham a great success? As Jumble Sales Organiser you would be helping to make everything run smoothly for the team.
Time Expectations: 1 Saturday every other month (plus preparations)
This could be a shared role and tasks may include:
· Booking the hall for future Jumbles
· Contacting the Jumble team before events to check availability
· Set up stalls, running a stall and packing away at the end
· Collecting any items/resources needed from the centre the day before
Without volunteers, Cats Protection Berkshire Cat Centre simply wouldn't exist. Our amazing, friendly volunteers are a diverse group with a shared love of cats who fit volunteering around their home lives and personal commitments.
We're often looking to welcome new volunteers to join our brilliant team. As well as meeting great people and making an incredible difference to the cats of Berkshire.
Please note: Although we do welcome everyone, unfortunately our centre is not set up to accommodate young volunteers under the age of 18, including those on the Duke of Edinburgh programme.
Full training and support will be given for all roles. We look forward to hearing from you!
Applicants will need to complete an application form with two references.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our groups are entirely volunteer run and led. They are in the front line of engagement with local people, with an extensive programme of walks, talks, day trips and indoor meetings for the group and members of the public. We're looking for people who are passionate about connecting people with nature and helping in the smooth running of the group. By becoming part of the group, you'll have the chance to use your existing skills (and learn new ones) to build the group and make it an ever more important aspect of local RSPB connections with people. The roles available will depend on the group and can include:
- Publicity and / or social media
- Website editor
- Helping with organising and running events
Being a community group, you'll also have the opportunity to make new friends, have fun, and know you are enthusing people about the joys of nature. All you need is a willingness and ability to help with one or more of the varied activities of our RSPB groups, and able to give a minimum of a few hours each month. We have groups across the UK (see our map to find your nearest group). Feel free to contact your local group direct or go along to an event or two to find out more. If you can't find a group near you and would like to help set one up, please click on "Ask a question".
Notes: This opportunity is not based on a reserve and may not include practical conservation work. It is also not suitable for work experience. However it can usually be customised to your skills, experience and requirements depending on your situation.
We are committed to better reflecting society within our workforce and are keen to encourage more applications from people from black, Asian and minority ethnic backgrounds, people with disabilities and younger people.
The RSPB brings people together – people like you – to protect the things that matter to us all.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?
PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.
By becoming a charity shop volunteer with PDSA you will:
- Gain retail experience
- Develop new skills and boost your CV
- Meet new people
- Support your local community
- Donate your current skills and knowledge
- Have fun
- Be part of a friendly team
Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.
On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.
Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing
We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.
Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?
PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.
By becoming a charity shop volunteer with PDSA you will:
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Gain retail experience
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Develop new skills and boost your CV
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Meet new people
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Support your local community
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Donate your current skills and knowledge
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Have fun
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Be part of a friendly team
Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.
On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.
Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing
We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.
Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?
PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.
By becoming a charity shop volunteer with PDSA you will:
- Gain retail experience
- Develop new skills and boost your CV
- Meet new people
- Support your local community
- Donate your current skills and knowledge
- Have fun
- Be part of a friendly team
Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.
On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.
Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing
We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.
Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Helpline Advisor – Role Description
Purpose of role:
As a Volunteer Helpline Advisor, responding to Helpline enquiries from parents and carers, you will be playing a part in helping ERIC to achieve its key goal of reaching even more families.
You will work remotely, with equipment and training provided.
If you are passionate about helping to improve the lives of families whose children are affected by continence issues, and can commit your time on a regular basis, we’d love to hear from you.
Terms:
Due to the nature of the work, our helpline volunteers are continence nurses or qualified healthcare professsionals.Volunteer sessions are a full day of 5 hours, on the same day each week, please note that currently we need more volunteers on Mondays & Tuesdays only. We ask volunteers to commit to this regular weekly pattern, ideally for a period of one year or more. This helps to maintain consistency and a high standard of professional practice.
Expenses may be paid, subject to agreement in advance .
Tasks could include:
· Answering calls on the Helpline
· Signposting to information on our website
· Responding to & following up enquiries by email
· Entering information onto our IT system
Skills and qualities:
· Professional qualification and/or clinical experience
· Enjoy working as part of a team
· Friendly and positive with a can-do attitude
· Well organised with good time management skills
· Empathetic and non-judgmental
· Able to use standard IT packages including Microsoft Office (Excel, Word and Outlook)
· Able to follow ERIC’s policies, including safeguarding and confidentiality
· Willing to continuously develop professional practice.
To get everyone talking about good bladder & bowel health from birth, to empower families, deliver professional training & influence research & policy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?
Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.
This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.
Whilst in the store, you will help with activities based on the needs of the Store Manager. Tasks you could get up to whilst volunteering could include:
- Serving customers on the till
- Taking stock donations from the public
- Tagging and steaming stock for the shop floor
- Dressing the window displays
- Asking people to join us as a volunteer
As a Retail Volunteer you will be:
- Friendly and Approachable
- Reliable, Kind and Patient
- A good communicator (including listener)
- Willing to volunteer within guidelines and to take direction where necessary
- Accepting of others who might be different to yourself
As a Mencap volunteer you will:
- Make new friends and raise important funds for people with a learning disability
- Get reasonable out-of-pocket expenses in line with our policy e.g. travel
- Receive full Training and support
- Volunteer alongside other people
- Have a chance to give back your local community
About Mencap
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.
We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
If you have questions about volunteering with Mencap, please don’t hesitate to get in touch.
The client requests no contact from agencies or media sales.