HUMAN RESOURCES DEPARTMENT

The HR Function is responsible for attracting, selecting, developing and retaining high-quality medical and non-medical staff for MSF operations and for the MSF UK & Ireland offices. The department is in a period of transition in its structure to support an increased workload. Currently the department consists of 3 units and 19 UK based staff, and 6 team members based remotely in Ireland, Jordan and Tunisia.

The activities of the department focus on two main areas:

1. Secondment of field staff to MSF's field operations worldwide. This includes on the sourcing of staff profiles required for field operations, active recruitment, selection, development, retention and all related administrative aspects. And this also involves management of the recruitment & career management function in Tunisia and Jordan as well as support for the Field HR function in Dublin.

1. HR support for the MSF UK/IE offices in London and Dublin. This includes HR planning, recruitment, contracting, reward and benefits, staff development and retention, HR policy development, management support and all related administrative aspects.

In addition, the department plays an active role in the MSF Operational Centre Amsterdam (OCA) partnership of which MSF-UK is a member. Together with partner sections in Holland, Germany, and India MSF-UK is responsible for implementing the staff and support goals as defined in OCA's Strategic Plan. There is an international MSF HR community, where wider HR discussions take place and where the overall MSF HR agenda is set.

JOB PURPOSE

Supporting the HR Officers (Office and Learning & Development), the HR Administrator will play an integral role in providing general day-to-day HR support in the employee lifecycle from recruitment and selection, on-boarding, learning and development and off-boarding (leaving).

We are looking for passionate individual with administrative experience who might be looking for their first job in human resources or wants to develop their HR skills, knowledge and experiences.

Essentials Requirements:

• Exploring or started the journey towards CIPD membership/ qualification.
• Consistently works to a high degree of accuracy and excellent attention to detail.
• Effective organisation and administrative skills.
• Ability to work independently and under minimal supervision in a fast paced and demanding environment exercising good judgment and using own initiative.
• Ability to work supportively and effectively within and across teams and build good working relationships.
• Good interpersonal, networking and communication skills.
• Fluency in written and spoken English.
• Proficiency in using Microsoft Office packages.
• Commitment to the aims and values of MSF.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

Please visit the MSF UK website for the full job description and to apply by the closing date: 3 October 2021, 11.59pm.

We are…

Worthing’s leading social care charity, providing residential care to older people in three homes and a wide range of community‐based services for older people, people living with dementia and people of all ages with learning disabilities.

We are looking for…

A positive and pro-active person to provide support to Guild Care’s marketing and communications function. You will be responsible for updating the website and engaging with audiences on social media. You will assist with the generation of content from around the organisation for use in marketing and communications.

We are looking for someone with confidence to build up relationships with external media, agencies and suppliers and produce materials including drafting copy.

Skills and experience

• Highly proficient with use of digital platforms and Office 365 especially MS Word and Excel
• Very good writing skills including experience in writing copy for digital and printed materials
• Demonstrable ability to manage multiple tasks
• Experience of working for a charity
• Experience of working in a marketing, PR or communications function
• Well-developed interpersonal skills
• The ability to cope with multiple tasks
• Adaptable
• Positive
• Commitment to leading on and upholding BELIEF values
• Approachable
• Compassionate and supportive

Location

Head Office but with regular time spent in all service locations

Home working is encouraged for up to 3 days per week

Contract

Initially Fixed Term for 6 months, possibility of permanent role

Salary

Spinal Point 11 - £19,077 per annum to 16 - £21,527 per annum

depending on experience

Hours of Work

35 hours per week

Closing Date

12pm Friday 24 September 2021 (Applications will be shortlisted upon receipt)

Ref

2052

We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is not the exception but the norm.

About Black Thrive

Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.

Our work covers all life stages – children and young people, working age adults and older adults. Our guiding principle is to centre the lived experiences of Black communities in all that we do and our strategic priorities are to embed race equity in systems change and to decolonise the evidence landscape. 

Purpose of the role

We are working with Lottery Community Fund, Impact On Urban Health and Lambeth Living Well Network Alliance (LWNA) to build a Black led culturally appropriate peer support and advocacy (CAPSA) service, designed by Black people for Black communities in Lambeth. CAPSA supports people who are feeling stressed, anxious, or are experiencing difficulties in accessing services that will improve their mental wellbeing. It will be made up of compassionate and caring individuals like you. We will also help community members who are already using mental health services and would like more support.

Are you an experienced administrator who is motivated to support a newly established community project? CAPSA is looking for the right person to support the manager in providing an excellent service to members of Black communities accessing mental health services. This role will require you to be supportive and understanding, as well as provide wide-ranging administrative.

Closing date - 17th October at 5pm

Interviews on 2nd and 3rd November 

Application Instructions: Please upload a CV of no more than 3 pages, alongside a cover letter of no more than 2 pages. Candidates should also complete and upload a copy of our equality and diversity monitoring form.

Job title: Charity Administrative Coordinator

Responsible to: Charity Operations Officer 

Line management: None 

Contract type: Permanent

Location: St Martin-in-the-Fields, Trafalgar Square, London – hybrid working but office-based work will be essential on a regular basis 

Salary: £25,000 - £30,000 per annum dependent on experience 

Main purpose of role: To provide quality administrative support for the Charity’s operational and office services and Frontline Network activities.

Main duties and responsibilities

Supporting the Frontline Network

• Supporting internal and external Frontline Network meetings – including agenda preparation and minute taking
• Supporting the team in administering funding offers including the Ideas Fund and Training Fund
• Acting as first point of contact for members of the Frontline Network, offering support with membership registrations, sign-up and other questions or queries from members to our Frontline Network inbox
• Assisting the Policy and Communications Officer with external communications and uploading blogs, news and views, and events to our websites
• Working closely with the Partnerships Officer and Partnerships Manager to provide administrative support with in-person and online training events, annual and regional conferences and other Frontline Network activities

Supporting the Charity Operations Officer

• Managing the Charity’s work locations, supporting people to book office desks and other work locations, especially in the context of the Charity developing hybrid working practices
• Providing support to the whole Charity team in supplying stationery and equipment for office and home workers, maintaining Health & Safety for office and home workers, and support with staff training, invoicing, and payments
• Providing support with HR administration including, among other aspects, recruitment, induction, contracts of employment and mandatory training
• Providing administrative support for range of tasks including staff travel arrangements, payments and staff training, and liaison with the Charity’s technical support services
• Assisting with the administration of Trustee meetings, staff social events and staff meetings
• Liaising with colleagues at The Connection at St Martin’s and across St Martin-in-the-Fields organisation

Supporting the Charity Director

• Supporting the Charity Director with diary management and preparation for internal and external meetings.
• Providing administrative support for other Charity projects and activities

This is a new role in an expanding Charity and the post holder will help to develop its scope and opportunities as the organisation and its activities evolve and grow. Training will be provided.

Person Specification

Essential

• Direct experience of undertaking administrative roles in a complex, busy environment
• Excellent communication skills both written and verbal
• Excellent customer service skills
• Good problem-solving skills and ability to take initiative
• Able to demonstrate examples of successfully coordinating projects/activities
• Able to manage multiple overlapping deadlines
• Able to work collaboratively with others to achieve results
• Ability to keep calm and think clearly
• Ability to show a high degree of professionalism
• Excellent attention to detail
• Experience of working in an organisation which supports people experiencing homelessness or similar organisations
• Good working knowledge of Microsoft Outlook, Teams, Word, Excel and PowerPoint.
• Self-motivated, enthusiastic and confident

Desirable

• Knowledge of using Zoom, HeySummit and other communications platforms
• Experience in minute-taking
• Some experience in helping run events

How to apply?

Interested to come and work for us, then please provide –

• A current, comprehensive CV outlining your key achievements in previous and current roles with details of two referees (who will not be contacted without your prior consent).
• A supporting statement (no longer than two A4 pages) explaining how you believe your skills and experiences match the requirements of the role and the person specification.

Deadline for receipt of applications - 11.59pm on Sunday 10 October 2021

Interviews are expected to be held online week beginning 18 October 2021

The Windsor Fellowship delivers a range of programmes, undertaken in partnership with specific organisations, one of which is The Royal Academy for Engineers’ Graduate Engineering Engagement Programme, (GEEP).

​The Role – Events Administration Co-ordinator

The Events Administration Co-ordinator is responsible for co-ordinating  the insight sessions, workshops and development centres and content creation for the online resources for GEEP.  The postholder has a key role in ensuring the delivery of the GEEP outcomes. 

Main Responsibilities of the Post Holder:

• Co-ordinating  the insight sessions and workshops
• To coordinate the recruitment timetabling of the assessment development  centres
• To be a competent team player, able to delegate, oversee and formulate projects for the project team
• To co-ordinate and lead on all administration and organisation related to recruitment and marketing
• To co-ordinate and lead on all administration and organisation related to GEEP events
• To support the GEEP team in their work, including diary management and administration
• To establish, oversee and review implementation of systems to manage effectively computerised and manual databases and records
• Ensure that Windsor Fellowship’s online and social media content is current and appropriate for the programme.

Benefits of working at the Windsor Fellowship:

• £26,000 per annum, pro-rata
• 3-day week (0.6 FTE)
• Group Pension Plan, combined minimum of 8% contribution
• Life Assurance
• 20 days annual leave, (pro-rata) including all public holidays and organisation close down throughout the Christmas and New Year holidays (by agreement)

Background 

The Windsor Fellowship is a unique charitable organisation. We design and deliver innovative personal development and leadership programmes, which enables talent from diverse communities to be realised. We achieve this by partnering with leading organisations from the private and public sectors as well as developing relationships with schools, universities and community groups throughout the UK. To date we have trained and supported over 19,000 young people to successfully navigate key milestones along their educational journey.

Windsor Fellowship in partnership with the Royal Academy of Engineering are providing the Graduate Engineering Engagement Programme, GEEP. The GEEP is the Academy’s award-winning Programme to increase the transition of engineering graduates from diverse backgrounds into engineering employment.

​A collaborative employer Programme, GEEP targets engineering undergraduates who are female or from socially disadvantaged or ethnic minority backgrounds with a focus on universities outside the Russell Group. The Programme provides students with the opportunity to engage with employers through a series of events and networking opportunities with a view to encouraging them to apply for engineering employment opportunities.

​Over the last five years, more than 900 students have taken part in the programme; more than 90% of whom are from Black, Asian and Minority Ethnic (BAME) backgrounds. 

​The Academy works with the Association for Black and Minority Ethnic Engineers (AFBE-UK) and the Women’s Engineering Society (WES), who support GEEP recruitment by providing insightful speakers, mentors and much more.

ABOUT LISTENING EAR

• Listening Ear is a leading third sector, mental health organisation with its headquarters in Knowsley, Merseyside
• Our organisation specialises in delivering therapy and support services to children, young people and adults presenting with bereavement and traumatic loss, occupational health counselling and suicide postvention support services.
• Listening Ear holds full BACP Service Accreditation for its Adult and Children & Young People's services (the first organisation to achieve BACP accreditation in Merseyside in 2004)
• We are continuing to grow and now offer services in Merseyside, Cheshire, South Yorkshire, Lancashire and Kent & Medway.
   

We are seeking a dedicated and enthusiastic individual to join Listening Ear as Reception Administrator to support with the recent growth of our services. The role covers all reception duties, including processing referrals and handling enquiries to carrying out general administrative tasks such as data recording/entry, to support the preparation of data used in statistical reports to our Commissioners. The Reception Administrator is the first point of contact for our clients and external agencies and therefore needs to be warm and welcoming, a good communicator and able to respond professionally to a varied range of calls/emails. Our Administration team manage appointment bookings and the allocation of clients across the Organisation for a growing team of paid therapists, suicide bereavement support workers and students on counselling placements with Listening Ear. The successful candidate will be highly organised and professional, with excellent communication skills and proven experience of managing their own time and workload in a busy, high-pressure environment. They will also need to have a good working knowledge of Microsoft Office and Outlook as well as strong IT skills and ability to learn using new systems.

The role is subject to receiving satisfactory references and a probationary period.

Full-time contract is for 35 hours' per week (7 hours per day). The sucessful applicant will be required to work flexibly to provide cover in our offices in Whiston & Halewood as well as working remotley from home. We will require a candidate who is flexible to meet with the needs of the charity.

The Application Form is available below and this should be returned to us by email.

Closing date: Saturday 9th October at 11:30pm - We reserve the right to close the application window early if there is a lot of interest in the role advertised. We therefore encourage you to submit your application as early as possible.

Start date: ASAP following receipt of DBS and relevant references - If you have a transferable DBS please inform us of this in your application.

Unfortunately, we are unable to contact unsuccessful applicants and are unable to give feedback on individual applications.

Role:                  Work Experience Administrator 

Location:            Remote based in the UK

Responsible to:  Team Lead Delivery 

Salary:               £10.00 an hour, part time role

Contract:           Part-time - 16 hours a week

Days and Hours:  Monday – Thursday 16.00 – 20.00

*Please note, if you do not submit a covering letter your application will not be accepted*

Why us?  

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has doubled in size in the past year. This has supported 278% growth in our Experience programme and 10% growth in our Inspiration programme during the past 12 months.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost two hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles.

Role Summary 

This role sits within our Delivery Team and will assist in the coordination and administration of thousands of work experience opportunities for young people across the UK.

Key Duties / Responsibilities 

• Supporting our Delivery Team with admin support including mail merges, creating account for access to virtual work experience, navigating Google Classrooms and responding to stakeholder queries via email and phone 
• Processing new user registrations on our portal 
• Responding to email enquiries from schools and students
• Supporting customers via phone
• Helping with technical delivery processes using both our in-house software
• Data Management and CRM 
• Inputting new data, maintaining existing records and generating reports
• Supporting the delivery of charity programmes

Essential 

• Experience of providing admin support to a large team
• Experience of working with educators, young people and/or business stakeholders
• Experience using Microsoft packages, including Outlook 
• Excellent organisation skills and ability to learn quickly 
• Excellent customer support skills and telephone manner
• Flexibility and a willingness to get stuck in and help with any tasks the team require support for 
• Experience of customer service via email and telephone 

Desirable 

• Experience of working in programme support in education charities 
• Experience of using Salesforce
• Experience of supporting young people via charity programmes
• Experience of using Google Classrooms

We are looking forward to holding video interviews through September and appointing our Work Experience Administrator swiftly so we can start delivering a difference in October and beyond. You must have the right to work in the UK without visa restrictions to be considered. 

Benefits offered at Speakers for Schools: 

• 25 days annual leave plus bank holidays (pro rata)
• Morning of your birthday off
• Pension scheme
• CharlieHR perks
• Perkbox
• £500 a year training allowance

Diversity at our core

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity if at our core, join us. 

How to apply:

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Appointees are subject to a successful DBS check, as contact with young people is likely.

Please note, if you do not provide a covering letter your application will not be considered.

The Journey to joining Speakers for Schools: 

Interviews will be scheduled as applications are received, before the closing date, and will take place over Microsoft Teams. We may appoint before this date depending on applications. 

This role will be closing on or before Friday 8th October.

Our new team member will start ASAP. 

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful at this time.

Marine Society and Sea Cadets are seeking to appoint a Volunteer Support Administrator to join our Volunteer Support Department based in London. We offer flexible working, with an option to flex start and leaving times and offer a hybrid working approach whereby employees can choose to work remotely for up to 3 days a week if they wish. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of up to £22,000 gross per annum depending on experience.

Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK. The SCC offers a wide range of youth opportunities with the same enduring objective – to give young people the best possible head start in life through nautical adventure and fun.

The Volunteer Support Administrator role involves acting as the first point of contact via email and phone for our 8,000 volunteers, providing warm and friendly assistance. This role provides vital support to volunteers within our enrolment process as well as administrative tasks that aid and celebrate our volunteers.

This is an exciting, rewarding and interesting post in a charity with broad and diverse operations across the United Kingdom and at sea, offering wide scope to develop both the role and your own professional skills.

What we're looking for in our ideal Volunteer Support Administrator:

• Proven administrative and IT skills
• Organised
• A strong team player
• Excellent verbal and written communication skills

In return as our Volunteer Support Administrator, you will receive:

• 25 days’ annual leave
• Training opportunities and professional development
• Pension Scheme
• Life Insurance
• Private Medical Insurance
• Employee Assistance Programme
• Season ticket loans
• Eye Care

Closing Date: Sunday 10th October 2021

Interview Date: Friday 15th October/ Monday 18th October

If you feel you have the skills and experience to become our Volunteer Support Administrator, then please click “apply” below – we’d love to hear from you!

Applications should consist of a CV and a supporting statement. Without this, we sadly will be unable to consider your application for this role.

Successful applicants will be required to undergo an enhanced DBS check.

Cranstoun is a charity empowering people to live healthy, safe and happy lives.  Our skilled and compassionate teams work with service users, families and communities, helping them to make positive changes.  We offer a wide range of services across England, including community-based outreach, treatment and recovery, detox, supported housing, domestic abuse, and specialist services for young people and families and carers. We’ve been making a difference since 1969 by combining our expertise with innovative approaches and putting people at the heart of what we do.

A new and exciting opportunity has arisen to deliver our specialist intervention, Men and Masculinities, in Herefordshire & Worcestershire. Men and Masculinities is a behaviour change programme, delivered by Cranstoun, for those who perpetrate abusive behaviours in their relationships.

As administrator, you will support all members of the team in providing high quality and comprehensive customer relations and an effective administration function.

You will have administrative and customer service experience and an ability to work using your own initiative.

We are looking to appoint to this role as soon as possible to allow for a smooth implementation of the service.

The postholder will be subject to an Enhanced DBS check against relevant barred lists.

Unfortunately, we are unable to accept CVs.

Closing date: 17 October 2021.

Interview date: 22 October 2021.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Registered Charity No. 1061582.

This newly-created role is perfect for someone with excellent Excel skills and attention to detail, who would like to have a real impact by supporting the Scheme with effective administration and producing accurate, timely data about its work with families and volunteers.

You will be working within a growing, well-regarded local charity that values your views and encourages personal and professional development. This is a fantastic opportunity for someone to develop their skills, gain valuable experience, and develop a career in the not-for-profit sector as part of a dynamic, enthusiastic and supportive team. 

The successful candidate will be able to demonstrate experience of effective administration in an office environment including:

• advanced Excel skills 
• familiarity with database systems and experience of completing data entry tasks 
• checking data for accuracy, collating data for statistical reports and monitoring and evaluation purposes
• good planning and organisational skills with ability to prioritise competing demands and meet deadlines 
• ability to work independently and use initiative, whilst working to the common goals of the team 

For full details on the role, please see the attached job description and person specification

This is an exciting opportunity to join our team for 12 months, with the potential for extension subject to funding. We offer a genuinely rewarding and positive work environment, and ongoing opportunities for training and development.

Having been home-based, we are gradually moving back to working from our Marylebone office. However this role can be flexible, with at least 1 day homeworking possible after the probation period.

We welcome and encourage applications from people of all backgrounds. Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham is committed to Equality of Opportunity and Diversity, and to safeguarding and promoting the welfare of children and adults. 

What we do

The Trust's aim is to maximise the opportunities available to young people in all parts of the UK's educational system and is now focused on science, particularly physics. The Trust supports a range of initiatives, programmes and projects to promote the teaching and learning of physics.

Purpose of the role

As Programme Administrator, you will support the delivery of our School Partnerships programme to schools across England, particularly in the south. You will manage the application, funding and reporting processes. You will work with the Head of Education and Chief Executive to develop and improve the programme to better support the Trust’s objectives, while listening to the needs of the schools and teachers involved.

Who we are looking for

You will need to have a good understanding of the education system in England and an enthusiasm for enabling young people to achieve. You may be required to visit schools and will be an ambassador for the Trust and its values. You must be able to communicate professionally and effectively with teachers, administrators and senior school leaders.

An excellent team player, you will have experience of working in programme administration and events organisation, with strong communication and organisational skills. A track record of building successful working relationships with a range of internal and external stakeholders, particularly schools and teachers and the ability to work on your own initiative are valuable.

The Ogden Trust is committed to equal opportunities and values diversity in its workforce. Our diversity and inclusion policies are available on our website.

The Brent Centre for Young People is looking for a dynamic person to join its Clinical Administration Team.

The Brent Centre for Young People is a charity based in North West London that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and mental health needs. It also has an international reputation and delivers world-leading evidence-based practices to young people across North West London. In 2018/2019, through its In-house and Outreach Services, the Centre helped over 600 young people to be healthier and better prepared for adulthood.

As the Brent Centre is now expanding its services to the City of Westminster, and creating a Partnership Child and Adolescent Clinic with the Institute of Psychoanalysis, the job holder will be based at two locations, London W9 & NW6.

The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This individual would be committed, enthusiastic, confident in Information Technology, able to maintain a client database, a good team worker with good client focus skills, reliable, adaptable and flexible, able to work up to 8:30 pm., excellent organisational, communication and interpersonal skills, to produce work of a high standard, demonstrate a high level of professionalism and confidentiality, and be able to manage own work to meet deadlines. The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work. Experience with young people or with mental health is advantageous. 

The candidate will have excellent skills, when carrying out duties of the post.

Closing date: Monday 4th October 2021

Interviews: Week starting 11th October 2021

Shortlisted candidates will be required to take a 30-minute test

If you are an experienced HR Administrator with a passion for recruitment, Royal Trinity Hospice has a role that will enable you to to develop your HR skills in a meaningful, supportive environment.

As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs. As HR Administrator, you will be helping us ensure our staff are well taken care of. The roles you will help us recruit for are varied and interesting, from retail managers to therapists and nursing staff.

Skills and experience

• Excellent verbal and written communication skills 
• Previous experience of end to end recruitment, including on-boarding 
• Excellent attention to detail and administrative accuracy
• Confident user of MS Office
• Ability to prioritise conflicting demands

Benefits of working at Trinity

• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays 
• Group personal pension scheme
• Non-contributory life assurance scheme
• Store discount
• Cycle to work scheme

How to apply

If you have the skills and experience we’re looking for, click on the 'apply on website' button. You find more information there including the job description and person specification. 

Are you proactive, organised and a great team player?

We are looking for a service administrator to join our established community project based in Tunbridge Wells.

You will administer day-to-day operations and processes, and help oversee the work of office volunteers and junior staff, ensuring the service runs smoothly. As part of a small team, you will manage enquiries and bookings by phone and email, talking to multiple clients and volunteers every day.

You will need to be a good communicator with attention to detail, and have great customer service and organisational skills. This is a busy and much-valued service so you should be able to deal with unexpected issues and then refocus on the task at hand.

Working alongside our finance team, you will prepare client invoices, chase outstanding payments and process volunteer expenses. You will be trained to use our bespoke database so should be confident in learning and using IT, and be able to enter data efficiently and accurately.

There will be opportunities to promote the service and speak to community groups and others, so a car driver is essential.

This is a great role for someone with admin or customer experience, or for someone starting a career in this field.

Do you have the right skills and drive for the role?