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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity to join Practical Action at an exciting and pivotal point in our journey. We are seeking an exceptional Executive Assistant to provide dedicated support to our Interim CEO during a period of transformation, growth and strategic development, while we recruit and appoint our permanent CEO.
Working at the heart of the organisation, you will play a key role in ensuring continuity, maintaining momentum and supporting the successful transition to new leadership. This highly visible position offers the opportunity to contribute directly to the next chapter of Practical Action's impact and ambition.
We are looking for an experienced, highly organised and proactive Executive Assistant who can provide outstanding strategic and operational support to the CEO of a respected international development organisation. Acting as a trusted partner, you will enable the CEO to focus on organisational leadership, external engagement, fundraising and the delivery of strategic priorities.
The role encompasses complex diary and inbox management, preparation of high-quality briefings and correspondence, Board and governance support, and coordination with senior stakeholders across the organisation and internationally. You will work closely with colleagues, partners and supporters across multiple countries, cultures and time zones, ensuring the smooth and effective operation of the Executive Office.
This is a demanding and rewarding role that requires exceptional judgement, discretion and attention to detail. The successful candidate will be comfortable operating in a fast-paced, complex environment, able to manage competing priorities with confidence, and skilled at building effective relationships with a diverse range of stakeholders, including senior leaders, trustees, partners and external representatives.
If you thrive on enabling others to succeed, enjoy working at the centre of decision-making, and are motivated by the opportunity to support an organisation delivering meaningful global impact, we would love to hear from you.
Accountabilities:
Executive and CEO Office Support
• Proactively manage the CEO's diary, inbox and correspondence, exercising independent judgement in prioritising requests and protecting time for strategic priorities.
• Prepare and commission high-quality briefings, background notes, talking points and presentation materials to ensure the CEO is fully prepared for all meetings and engagements.
• Draft, review and quality-assure outgoing correspondence, reports and communications on behalf of the CEO.
• Coordinate and manage complex domestic and international travel arrangements, itineraries, visas and logistics for the CEO and COO, ensuring efficiency and value for money.
• Manage the CEO and COO’s expense reporting and the Executive Office budget, maintaining accurate records and flagging issues proactively.
• Serve as the first point of contact for the CEO's office, managing enquiries from staff, partners, donors and stakeholders with professionalism and discretion.
• Work closely with the Internal Communications and Social Media team lead to ensure CEO internal and external communications are delivered well.
Board and Governance Administration
• Lead the end-to-end administration of Board of Trustee meetings and sub-committees, including scheduling, preparation of Board papers, agenda coordination and minute-taking, utilising AI. The majority are virtual due to the international nature of the board. In-person meetings take place approx. every 18 months.
• Maintain the governance calendar and ensure all regulatory and statutory reporting deadlines are met in coordination with the Company Secretary, CEO and COO.
• Support the onboarding of new Trustees and maintain up-to-date records of Board membership, terms of office and declarations of interest.
• Build strong working relationships with Trustees, acting as a responsive and reliable point of contact between Board meetings.
• Assist with the organisation of the Annual General Meeting and other governance events.
Leadership Team Coordination
• Coordinate the Global Leadership Team (GLT) meeting cycle, including agenda-setting, papers, actions and follow-up, working closely with the CEO and members of GLT.
• Support the CEO in tracking GLT action items, strategic priorities and key commitments, flagging issues and ensuring accountability.
• Co-ordinate with Regional and Country Directors on the Senior Leadership Team (SLT) meetings, including agenda-setting, papers, actions and follow-up,
• Assist with the preparation of materials for all-staff communications, leadership away-days and organisational events.
• Build effective working relationships across Practical Action's global offices, navigating time-zone differences and cultural contexts with sensitivity.
Stakeholder and Partnership Support
• Support the CEO's engagement with major institutional donors, trusts and foundations, bilateral agencies and high-value partners, including managing contact records and briefing materials, liaising closely with the business development and philanthropy teams.
• Coordinate logistics for high-level external visits, delegations, conferences and events involving the CEO.
• Assist with donor stewardship activities and the preparation of materials for fundraising and partnership development.
• Represent the CEO's office professionally in interactions with government officials, international organisations and peer NGOs.
Project and Research Support
• Take on research and project management tasks as directed by the CEO
• Continue to test and utilise AI tools to increase efficiency and effectiveness and share learnings with other members of Practical Action
• Support the delivery of special initiatives and cross-organisational projects led from the Executive Office.
• Maintain confidential files and records management systems for the CEO's office, ensuring compliance with GDPR and information governance policies.
To be successful in this role, the ideal candidate will be able to demonstrate:
Essential
• Significant experience (typically five or more years) as an Executive Assistant or Personal Assistant supporting a Chief Executive or equivalent senior leaders in a complex and or charitable organisation.
• Demonstrable experience of Board and governance administration, including minuting meetings and managing trustee or director-level relationships.
• Excellent written and verbal communication skills, including the ability to draft high-quality correspondence, briefing papers and presentations to Board or senior stakeholder standard.
• Outstanding organisational skills and attention to detail, with the ability to manage competing priorities, meet deadlines and maintain quality under pressure.
• High degree of discretion, confidentiality and professional judgement in handling sensitive information about people, partners and organisational matters.
• Strong interpersonal skills and emotional intelligence, with the ability to build trust and credibility with senior internal and external stakeholders.
• Experience of coordinating complex international travel and managing logistics across multiple time zones.
• Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams), AI tools and the ability to learn new digital tools quickly.
Desirable
• Experience working in an international NGO, development organisation or comparable mission-driven environment.
• Familiarity with funder relationships
• Experience supporting or working in an organisation with offices or programmes in the Global South.
• Knowledge of charity law and UK charity governance, including Charity Commission requirements.
• A second language relevant to Practical Action's programme geographies (e.g. French, Spanish, Arabic).
• Experience with CRM or stakeholder management systems.
Skills, Abilities and Competencies
· Problem-Solving
· Strong Communication & Diplomacy
· Adaptability
· Proactive organisation skills
To apply please submit a copy of your CV (no more than 3 pages) and a supporting statement/letter that includes the answers to the following questions:
- Tell me how you build relationships in fast-paced environments taking into account those stakeholders being located in different countries and having different cultural background?
- Practical Action has a very experienced and diverse board of trustees. Can you give an example of when you have had to build relationships with these types of people. Please describe your approach to having the most effective interactions?
- Tell us about the most complex project, event, or initiative you have coordinated?
- Describe a situation where you made a significant decision on behalf of a senior executive. What was your thought process and outcome?
Closing date for applications: 17th June 2026. Should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
Interviews: It is anticipated that interviews will take place W/C 22nd June 2026
If you do not hear from us within five weeks of the closing date, please assume your application has not been successful
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Due to the rapid expansion of Day One Trauma Support and the recent launch of our three-year strategy, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is a requirement to ensure that the Finance Department has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way.
We are looking for an experienced and enthusiastic Finance Assistant to join our small and dynamic team to work alongside our Director of Finance and Resources and Finance and Operations Manager, along with providing general administrative support to the Finance and Operations Manager and wider team as required to help ensure the smooth day-to-day running of the charity.
Reporting to the Finance and Operations Manager, this role will work as part of the Finance Team to ensure the accurate and timely processing of financial transactions, month end reconciliations, preparations for payroll and providing support in the production of management and statutory accounts, and in ensuring the charity’s compliance with financial regulations.You will be comfortable managing competing priorities and working collaboratively with colleagues across the organisation.
This role is ideal for someone with strong administrative skills who enjoys working in a collaborative, values-driven environment.
As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity.
The post holder’s primary duties and responsibilities are as follows:
Finance Assistant
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Process purchase orders, purchase invoices, staff expenses, and payment runs.
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Raising invoices and maintaining credit control processes.
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Record and reconcile income received from grants, donations, fundraising activities, and other sources.
General Office Administration and Operational Support
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Provide general administrative support to the Finance and Operations Manager and wider team as required.
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Help coordinate office supplies, equipment, and routine operational requirements.
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Assist with arranging meetings, preparing documentation, and taking notes where required.
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Respond to telephone, email, and visitor enquiries, directing queries appropriately when required.
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Assist with practical operational matters to help ensure the smooth day-to-day running of the charity.
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Undertake other reasonable administrative and operational duties commensurate with the role.
General
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Build awareness of the charity’s purpose through building strong and effective relationships with external stakeholders.
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Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
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Willingness to undertake continuous development and training for the role, including mandatory Day One and role specific training.
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Additional ad hoc duties as and when required.
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Maintain accurate financial records on our accounting software (Xero).
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Reconcile bank accounts, credit cards and control accounts on a regular basis.
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Assist with month-end and year-end finance processes.
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Provide payroll information to the external payroll provider on a timely basis.
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Support the preparation of monthly management accounts, year-end accounts and financial reports.
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Assist with budget development, monitoring and reporting where required.
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Support the annual audit process where required.
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Respond to finance-related queries from staff, suppliers, funders, and stakeholders.
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Ensure compliance with charity finance procedures, policies, and relevant regulations and promote these within the charity.
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Monitor the Finance inbox on a daily basis, responding promptly and professionally to queries, and escalating matters to the Finance and Operations Manager when required.
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Undertake other finance and administrative duties as required.
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Ensure all restricted funds income and expenditure is coded correctly.
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Undertake any required training and development.
For the full details, please see the attached recruitment pack.
How to apply
Please send your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: Sunday 28th June 2026
Interviews:
First stage virtual: w/c 6th July 2026
Second stage in-person, Leeds: w/c 13th July 2026
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence.
You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support.
Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home.
About you:
- You have experience building relationships with donors, supporters or partners, and know how to turn those relationships into meaningful income or long term support.
- You’re a confident communicator, able to bring a cause to life through conversations and written content that genuinely connects people to impact.
- You’re proactive and driven, comfortable spotting opportunities, growing a pipeline and following through to secure results.
- You’re organised and detail focused, able to manage multiple relationships and keep accurate records using CRM or similar systems.
- You’re motivated by purpose and excited by the chance to help shape and grow a new area of fundraising that directly supports people experiencing homelessness in London.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified.
Suitable candidates will be invited to a second stage interview.
This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
JOB VACANCY – HR ASSISTANT – 2 YEARS FIXED TERM CONTRACT (40 hours per week)
£30,784.00 per annum (Plus London Weighting Allowance of £2800 per annum)
Closing date: Sunday 5th July 2026 by 23:59 hours.
About This Job
This is an exciting role in the Army Cadet Charitable Trust UK (ACCT UK we are looking for a proactive and organised HR Assistant to join our HR team and provide high-quality administrative support across the employee lifecycle. Working closely with the HR Manager, you will play a key role in recruitment, onboarding, employee records management, HR reporting, and supporting day-to-day HR operations. You will help ensure our people processes run smoothly, maintaining accurate records, supporting employee queries, and assisting with HR projects and initiatives. The successful candidate will be detail-oriented, highly organised, and committed to delivering a professional and confidential HR service.
Essential Skills
· Previous experience in a HR role.
· Strong organisational skills with excellent attention to detail and accuracy.
· Excellent written and verbal communication skills, with the ability to build positive working relationships.
· Ability to manage multiple priorities, work independently and use initiative.
· Experience maintaining confidential employee records and handling sensitive information discreetly.
· Proficient in Microsoft Office applications and confident learning and using HR systems.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal accident insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hours on Sunday 5th July 2026.
Interviews will be held in Holderness House, 51-61 Clifton Street, London, EC2A 4DW shortly after. Please let us know if you have any restrictions with this.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references.
We reserve the right to close for applications before the closing date if we receive a large number of applications.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
We are looking for a Fundraising Assistant to join our Individual Giving team at Samaritans. As our Individual Giving Fundraising Assistant, you'll help deliver fundraising campaigns that inspire people to support Samaritans. Working across direct mail, digital and supporter communications, you'll provide essential coordination, administration and reporting support to help grow income and ensure supporters have a positive experience.
This is a brilliant time to join the IG team at Samaritans as we continue to drive forward our ambitious plans to enable us to be there for all those who need us.We’re progressing some exciting new projects, and you’ll have the opportunity to develop a variety of skills and knowledge.
We are a supportive, creative, and ambitious team. We empower each other to achieve great things, and we’d love to have you join Samaritans and help us continue to succeed.
Contract terms:
£28,000 per annum, plus benefits
Permanent
Full time hours (35 hours per week)
Hybrid working: Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and office working. We work in person around two days or more per month.
We are passionate about flexible working. Talk to us about your preferences
What you'll do:
- Support the planning and delivery of fundraising campaigns across channels, including direct mail, telemarketing, digital acquisition, paid search and supporter welcome journeys.
- Provide administrative support across a range of projects, including scheduling, briefing, onboarding suppliers and managing project documentation.
- Monitor and report on campaign performance and share insights with the team.
- Listen to and review fundraising calls, providing feedback and helping ensure supporters receive a positive experience.
- Work with colleagues across Samaritans to coordinate creative and copy feedback, manage campaign assets and maintain accurate tracking and reporting.
- Help coordinate a new cold mail programme, working with agencies, suppliers and internal teams to ensure activity is delivered effectively.
- Draft some copy for supporter communications, email journeys and social media content, helping to bring fundraising campaigns to life.
- Support data management, reporting and other team priorities.
What you’ll bring:
- Strong communication and organisational skills.
- A proactive, positive approach and willingness to learn.
- Good attention to detail and ability to manage multiple tasks.
- Confidence working with data and Microsoft Office applications.
- Ability to build effective relationships and work collaboratively.
- An interest in fundraising, marketing or the charity sector.
- Collaborative approach and ability to manage competing priorities
See full Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.
Applications close: 09:00am on Monday, 22 June 2026
Interview dates: w/c 29th June
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
JOB TITLE:
Fundraising & Partnerships Manager
RESPONSIBLE TO:
Director of Fundraising
LOCATION:
Home based
DURATION:
30-35 Hours Per Week - Permanent
SALARY/GRADE:
Grade 6.4 (£36,043) PA FTE
KEY WORKING RELATIONSHIPS
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Fundraising Team
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Nation Directors
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Public Affairs and Communications Team
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Membership Team
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Donors, Volunteers and families
ABOUT YOU
You will have proven experience in fundraising, business development, or partnership management, with a track record of generating income and building strong external relationships. Ideally, you will have experience developing fundraising plans, pipelines, or income streams from an early stage, and will be comfortable working in an environment where processes, opportunities, and supporter journeys are still evolving.
You will be confident identifying and pursuing new opportunities, developing compelling proposals and cases for support, and managing relationships with a wide range of stakeholders, including corporate partners, community fundraisers, volunteers, and individual supporters.
We are looking for someone who is proactive, self-motivated, and creative, with strong communication and relationship-building skills. You should be comfortable working independently while also collaborating effectively with colleagues across fundraising, marketing, and operational teams.
Most importantly, you will be motivated by the opportunity to help grow sustainable income that supports children, young people, and families across the UK.
PURPOSE OF THE ROLE
We are looking for a confident, ambitious, and entrepreneurial Fundraising Manager to help grow sustainable income for Adoption UK by building and developing strong relationships with corporate partners, supporters, volunteers, and local communities.
This is an exciting opportunity for someone who enjoys creating fundraising plans from the ground up, developing new partnerships, and turning ideas into sustainable income. The role is ideally suited to someone who thrives in a developing fundraising environment and is motivated by the opportunity to shape and grow underdeveloped income streams into long-term success.
This is an opportunity to help shape the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio.
MAIN DUTIES AND RESPONSIBILITIES
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Supported by the Director of Fundraising, take ownership of developing, delivering and monitoring fundraising events and activities in line with our fundraising strategy.
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Lead on key income streams to maximise net income and develop sustainable income streams for short, medium and long-term growth.
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Monitor and evaluate progress against plans using management information and budgets to produce reports and forecasts as required
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Deliver effective supporter journeys to improve supporter experience, retention, and long-term engagement.
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Work alongside the Director of Fundraising to develop and implement processes and policies.
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Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity.
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Develop compelling proposals and pitches for corporate partners, clearly articulating social value, impact and return on investment.
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Build and manage a strong corporate prospect pipeline using research, data and structured follow-up to convert opportunities. Identify opportunities to sponsor projects and activities.
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Collaborate with marketing colleagues to develop assets and digital campaigns to support fundraising appeals and events.
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Work with all Adoption UK teams to support local fundraising activities in each of the four nations including membership and community teams.
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To ensure good working practices in line with Equality and Diversity policies and a pro-active approach is taken to equality, diversity and inclusion issues.
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In compliance with the Code of Conduct, demonstrate high standards of personal conduct, courtesy and integrity.
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Ensure full compliance with Adoption UK’s Safeguarding policies and procedures, reporting concerns in line with internal policies.
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Any other duty as required by the line manager commensurate with the post.
Person Specification criteria
Knowledge And Experience
- Experience of a fundraising, marketing, or event management role (E)
- Experience of delivering multiple projects on time and to budget (E)
- Ability to devise operational plans and deliver them effectively, and proven experience of planning and managing income generating activities and events (E)
Qualificationsand Education
- Professional fundraising qualifications (D)
- Marketing qualifications (D)
- Event Management qualifications (D)
- CIOF Diploma in Fundraising Management/equivalent professional experience/membership of CIOF (D)
Skills and Abilities
- Delivers high quality work with minimal supervision and direction (E)
- Able to demonstrate excellent written and verbal communication skills, be competent with Microsoft Office (E)
- Ability to assimilate and analyze financial and statistical information, including budget monitoring, management, and financial control (E)
- An exceptional administrator and coordinator with excellent organisation and writing skills (E)
- Communicate, engage and secure positive external relationships with stakeholders and supporters (E)
- Has the capacity to deal with complex issues and is good at problem solving (D)
- Self-starter, used to working to deadlines and delivering against KPIs (E)
- Able to work communicate and engage with internal senior stakeholders effectively (E)
Accountability
- Developing fundraising opportunities (E)
- Event administration (D)
- Stewardship and relationship management (E)
- Contribute to departmental strategic goals, in liaison with the Director of Fundraising (E)
Behaviours
- Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
- Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
- Contributes to an open and honest culture
- Encourages challenge and creativity, transparency and consistency.
- Leads by example.
- Offers outstanding service to members.
- Promotes cross functional team working, sharing skills and knowledge
- Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
- Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
- Takes pride in own development, committed to achieving high standards and agreed objectives.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Assistant - North
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Are you able to provide friendly and professional support to fundraisers and supporters?
- Do you have experience in supporting events or community activities?
- Do you live in either Scotland, North East England, North West England or the East Midlands?
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You’ll carry out key administrative tasks, growing the support and development function of the Charity. This is an exciting opportunity to help Cambridge City Foodbank realise its vision of ending the need for foodbanks, through an ambitious strategy operating through networks of affordable food clubs, foodbank welcome centres, holistic support projects, and campaigning to change current systems which contribute to food insecurity.
Your tasks will include stewardship communications with individual donors and creating assets for community supporters to generate food and financial resources. You will assist the securing of income from grant giving trusts and foundations, and will undertake key executive assistant duties on behalf of the Development Director and CEO.
Main Duties:
● Develop strong individual donor relations through regular stewardship communications and powerful fundraising appeals, alongside establishing the associated data and systems;
● Create community development assets, which enables community groups to engage with and provide resources for the Charity, such as for charitable fundraising / food donation events.
● Together with the Development Director and CEO, secure income from, and maintain relations with grant giving trusts and foundations.
● Together with the Development Director and CEO, develop a team of volunteers who can support the work of the Charity’s development function.
● Support the Development Director and CEO, in their communication with supporters and corporate partners, to build good relations, gain and maintain corporate partner support.
● Liaise with colleagues across the Trussell Trust network; sharing best practice and participating in learning opportunities, to further the work of Cambridge City Foodbank.
● Other administrative activities may be requested from time to time by the CEO and Development Director, consistent with the needs of the Charity and role of Executive Assistant.
Personal Specification:
Technical skills and minimum knowledge:
● Strong administrative experience, highly organised, and able to effectively juggle multiple administrative tasks at the same time!
● Competent in the use of Zoom/Teams and MS Office software. Training will be provided to upskill in the use of Canva, Mailchimp, donor databases and social media (such as LinkedIn and Instagram).
● Excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective supporters, providing excellent stewardship and crafting compelling donor updates, applications and appeals.
NB. Experience of charitable fundraising is not essential when demonstrating the strong transferable skills above. Training will be provided.
Behaviours and competencies:
● Friendly, trustworthy and able to maintain confidentiality.
● Able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.
● Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell Trust.
Our Vision, Ethos & Values:
Our Vision is to end the need for UK food banks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2026: our team of over 200 volunteers, will provide 250,000 meals to people across Cambridge through our network of Foodbank Welcome Centres and Fairbite Food Clubs.
We meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community.



The client requests no contact from agencies or media sales.
Assistant Community Fundraiser
Location: Edinburgh
Salary: £26,807 – £28,324 per annum (pro rata)
Contract Type: Temporary until 31 May 2028; Full-Time – 35 hours per week
Closing Date: 09/06/2026 at 23:59
The Vacancy
We have an exciting opportunity to join our Income Generation and Engagement Team as an Assistant Community Fundraiser!
As an Assistant Community Fundraiser, you will be an integral part of supporting the Community Fundraising team to reach their annual income target. You will oversee the running of the Edinburgh Fundraising Office, including stock management and managing a small team of volunteers. You will help support the team by co-ordinating supporter and volunteer communications and attend fundraising events when required.
About You:
- Experience in an office or customer facing environment.
- Ability to work independently within the role, under your own initiative and cooperatively as part of the Community fundraising team.
- Excellent administration skills with a sound working knowledge of CRM databases, Windows-based software, including Word, Excel and Outlook and Teams.
- Exceptional time management and organisational skills, with experience of managing multiple projects at any given time, prioritising and meeting agreed deadlines.
- Ability to vary communication style (both written and verbal) to reflect the needs of the audience.
- Excellent attention to detail.
- Knowledge and demonstrable experience of adhering to data handling / GDPR laws and codes of conduct.
Why CHAS?
Every week, in Scotland, three children die from an incurable condition, and CHAS provides unwavering care at every step on this hardest of journeys for families facing this devastating reality, in our two hospices, in hospitals and at home.
We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together because no-one should face the death of their child alone. As Assistant Community Fundraiser, you will be instrumental in achieving this vision.
This is a pivotal moment to join CHAS. We’ve just launched More Than A Hospice – a £20 million appeal to change how Scotland cares for children who will die young, and for the families who love them.
As part of working with CHAS, you will:
- Be able to work flexibly.
- Have access to a range of development opportunities.
- Be encouraged to challenge yourself.
- Have the opportunity to learn from a supportive and high performing team.
The benefits package for working with CHAS include:
- Generous annual leave.
- Membership of the Local Government Pension Scheme.
- Access to wellness support.
- Access to discounts, including the Blue Light Card.
- HSF Health Care Plan.
This role will be based in our Head Office in Edinburgh, with some travel to other CHAS sites required for meetings and for picking up / dropping off materials with supporters.
How to Apply
If this sounds like the opportunity for you, we’d love to hear from you! Click apply and you will be redirected to our careers page to complete your application.
Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: July – end November 2026
Hours: 34 hours per week
I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.
Key Responsibilities:
- Handling phone and email enquiries from campaign participants
- Logging supporter interactions and updating records in the CRM
- Processing donations accurately
- Sending thank-you cards as part of the donor journey
Ideal Candidates Will Be:
- Warm, personable, and confident speaking with supporters
- Comfortable managing calls and admin tasks simultaneously
- Detail-oriented and organised
- Based in London (due to office-based days)
- Experience with supporter care or databases is a plus – full training provided
If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.
Apply online today to register your interest – interviews happening quickly.
About the Roundhouse:
The Roundhouse is a youth charity and independent multi-arts venue based in Camden, London. We've spent the past 20 years shaping the UK’s cultural landscape as a home for world-class music, boundary-breaking theatre, circus, poetry and immersive installations. We're also the UK’s leading creative centre for young people, engaging more than 10,000 young people annually through our creative youth programme.
The Role:
This role is a part-time permanent contract designed to provide admin and practical support around donor-facing events and comms. It has been created to support reaching ambitious targets in our 20th anniversary year and beyond, contributing to the P&P team's goals of driving £2 million in income growth across the business plan to 2028.
The role will enable our P&P team to focus on philanthropic relationship building, and support the administration of our impactful, high-quality cultivation and stewardship events calendar, as well as general supporter stewardship. The role will also work closely with our Finance and Data teams to keep organisational knowledge up to date, in line with best practice and the fundraising code, to ensure a smooth donor experience.
Weekend and evening work will be required according to business needs.
About you:
This role would suit someone detail-oriented, with strong organisational and planning skills and excellent customer service. They will be able to communicate clearly across all levels of stakeholders, internally and externally, and thrive as part of a fast-paced team. They will have experience of using CRM databases (ideally Tessitura) and be confident handling data. This is a varied role, which will span various events and different groups of supporters.
We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.
The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role.
For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by Tuesday 23 June 2026, Midnight
Contract: Permanent
Hours: 21 hours per week (excluding breaks) across 3 days
Salary: £17,579.68 per annum (£29,299.46 pro rata)
Application Deadline: Tuesday 23 June 2026, Midnight
Interviews: Thursday 2 July 2026
Benefits:
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25 days’ holiday per year plus bank holidays pro rata, increasing after 2 years service up to 30 days
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Ability to buy up to 3 days annual leave
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Pension scheme
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Cycle to Work, Tech and Home Scheme
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Season Ticket Loan
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Employee Assistance Programme (EAP)
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Health Cash Plan
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Group Life Assurance
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Staff discount at our bar and café
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Complimentary staff tickets
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Enhanced Maternity, Paternity and Adoption leave
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Staff networks, forms and social groups
All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months.
Since the 1960s we've opened up space for creativity to empower people and communities - day in, night out



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Services Assistant
Up to £25k pro-rata £14,285.71 for 20 hours per week, plus 8% employer pension contribution
Part-time (20 hours per week, Wednesday - Friday)
Hybrid – 1 day per week in Godalming, Surrey
Permanent role
Are you passionate about animal welfare and love delivering excellent customer service? Do you take pride in your attention to detail and enjoy working with systems and processes? Are you looking for flexibility in your work life? If so, we’d love to hear from you.
At the League Against Cruel Sports, we’re working towards a kinder society where animals are no longer persecuted in the name of ‘sport’. We’re looking for a Supporter Services Assistant to join our friendly and committed Fundraising team.
This is a vital role that supports our incredible supporters — whether they’re making a donation, updating their details or asking about our campaigns. You'll be the first point of contact for many of them, helping to deliver a warm, professional and efficient experience by phone, email and post.
You'll also support the team with accurate data entry, payment processing and the day-to-day running of our supporter database, helping to ensure every gift and action is recorded and acknowledged appropriately.
Our motto is “dialogue, not monologue” — we value every conversation with our supporters, and you'll be instrumental in making sure they feel heard, appreciated and part of our movement.
Key responsibilities:
· Responding to supporter enquiries by phone, email and post
· Processing donations and setting up direct debits
· Maintaining and updating supporter records using our CRM systems
· Sending thank you letters and supporter communications
· Supporting data imports, exports and database hygiene
· Handling supporter complaints with care and professionalism
What we’re looking for:
· Experience in customer or supporter care
· Excellent written and verbal communication skills
· Confidence using databases and Microsoft Office
· Strong attention to detail and a high level of accuracy
· Empathy for supporters and a commitment to our cause
· A calm, friendly and solutions-focused approach
Experience with Raiser’s Edge or similar CRM systems is helpful, but not essential – we’ll provide full training.
Why join us?
You’ll be joining a values-driven charity with a long and proud history of campaigning, protecting wildlife and exposing cruelty.
We offer a flexible, supportive working environment with 28 days of annual leave pro rata (in addition to the public holidays and rising with service) and flexible working arrangements.
Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure.
Most importantly, working at the League gives you the opportunity to make a real difference for animals. Find out more about working at the League.
The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.
Ready to make a real difference? Don't wait - apply now! We're looking to fill these positions quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV and a covering letter. Together, we can redefine what is acceptable and create a better world for animals.
We protect animals from being persecuted in the name of sport. United, we aim to redefine what is acceptable and inspire change.

The client requests no contact from agencies or media sales.
This is an exciting opportunity to take on a strategic, outward-facing role where you will build partnerships, develop new opportunities to expand our reach and impact.
What you’ll be doing
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Leading the expansion of F4YP services into new geographical areas
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Building strong relationships with schools, local authorities, and partners
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Creating referral pathways to increase access for children and families
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Identifying opportunities and supporting funding bids and proposals
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Strengthening local systems to better support young people’s wellbeing
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Raising the profile of F4YP across new communities and networks
What we’re looking for
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Experience in partnership building, outreach, or service development
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Strong communication and relationship-building skills
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Experience contributing to funding applications or commissioned work
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Ability to think strategically while delivering results
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A proactive, confident individual who thrives in a growing environment
Bedford / Hybrid (Beds, Herts, Cambs) | ⏰ Full-time | 3-year fixed term | Working pattern: 9-day fortnight (one day off every two weeks
To provide support services to young people & their families, improving wellbeing, developing self-esteem, confidence & resilience.
The Woodland Trust is looking for a Senior Legacy Officer to support the strategic objectives of the Legacy Income Management Team by administering and managing legacies left to the Woodland Trust, ensuring that all legacy income is secured, protected and maximised.
The Role:
• Manage a complex caseload of legacy files, including pecuniary, residuary, specific gifts, and life interest trusts, protecting income where legal challenges arise.
• Recruit, line manage, and mentor the Legacy Assistant, providing ongoing support and guidance.
• Maximise legacy income through proactive case management and strategic decision-making.
• Deputise for the Legacy Income Manager and support team leadership and mentoring.
• Provide legal and advisory support on legacy-related matters to internal stakeholders.
• Monitor legacy notifications and income, supporting forecasting, reporting, and audit requirements.
• Collaborate with fundraising teams to enhance legacy journeys and secure future pledges.
• Contribute to policy development, process improvements, and data quality initiatives.
• This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once a month on average. Occasional travel to other offices and remote locations may also be required.
The Candidate:
• Experience in legacy management or administration and/or Wills, Probate and Trust law.
• Background working in a charity legacy management team.
• Skilled in case management systems (ideally First Class 4) and Microsoft Office.
• Proven ability to manage residuary estates, probate disputes, and complex caseloads.
• Experience managing, mentoring, and advising colleagues.
• Strong stakeholder relationship-building skills across internal and external teams.
• Knowledge of probate, tax, charity, and data protection law relating to estate administration.
• Qualified in legacy administration (e.g. ILM Certificate in Charity Legacy Administration) and/or other legal qualifications.
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 9th & 10th July.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Retail Manager
LOCATION: Alderley Edge
DATE WRITTEN: May 2026
ACCOUNTABLE TO: Retail Area Manager
PRIMARY PURPOSE:
To manage an Age UK Cheshire Charity Shop located in the Cheshire area, ensuring efficient and effective management of colleagues, volunteers, premises, sales, and stock to provide a high-quality retail service in relation to agreed performance targets.
To achieve the maximum potential of funds for Age UK Cheshire by achieving charity retail standards and community engagement.
To ensure all appropriate standards of security and health and safety are met. To organise and manage the day-to-day operations of the store including effective communication with the Head of Retail and reporting of relevant data.
Main Duties:
1. To ensure that the Age UK Cheshire Charity Shop achieves required standards of performance and agreed sales targets:
§ Maximisation of sales through stock rotation, correct pricing, brand awareness and merchandising, to use the full potential of the stock available to you.
§ To gain Gift Aid on eligible donations to Age UK Cheshire to maximise funds for the charity in line with HMRC guidelines. This includes signing up new donors to the scheme and selling stock accordingly.
§ Responsible for managing, training, and developing the Assistant Retail Manager to achieve pre-set objectives.
§ Support, train, and coordinate the work of volunteers in the shop as required.
§ Working with the Assistant Retail Manager to ensure that the shop complies with all the relevant legislation, trading standards and health and safety.
§ Ensuring stock from donors is correctly received and stored within the shop. Working with the Area Retail Manager to make certain of timely collections and suitable deliveries to merchandise appropriately and safely.
§ Administrative systems and working practices to include daily and weekly sales reports, charity log and financial information.
§ Identify stock which can maximise income when sold via e-commerce, auctions, or other sales opportunities.
§ To plan and prioritise special promotions, seasonal adjustments, and sale events.
§ Ensuring professional signage throughout the shop; to be clear and on brand.
§ Engage with the Retail Operations Manager regularly to create a cohesive working relationship with the wider retail team in order to gain support and advice
2. Maintain a high level of commercial awareness by staying informed of sales trends, stock position and local competition.
3. To work as a member of the wider retail team to ensure that all shops across the region are covered appropriately. Have a flexible approach to days worked and location, to provide support to other colleagues and providing holiday cover for the Assistant Retail Manager.
4. To participate in recruitment, induction, training and deployment of colleagues and volunteers. To work with other organisations when necessary to ensure compliance with all legislation and good practice.
5. To develop and manage “designated volunteers” through appropriate training and development, to ensure that they can take responsibility for the running of the shop in the absence of paid colleagues, including holiday cover if necessary.
6. Implement the highest standards of customer care and service.
7. To maximise income by participating in fundraising and trading opportunities.
8. To take responsibility for the shop to implement shop procedures, as follows: -
§ To act as a key holder at an assigned location
§ To prepare the shop for opening by the correct time
§ To close the shop at the correct time and ensuring the shop is secure before leaving
§ To assist in the acquisition of donations including furniture and to liaise with the Area Retail Manager on collection and delivery procedures
§ To sort, prepare and price stock to in line with charity retail processes.
§ To present stock in the sales area to the agreed standard
§ To recruit, train, organise, supervise, and care for the welfare of colleagues and volunteer helpers
§ To reconcile the cash register, banking and to work to Age UK Cheshire’s financial policies and procedures
§ To complete paperwork as necessary, to include use of information technology on computerised systems
§ To carry out Age UK Cheshire’s policy on Health and Safety of colleagues and customers, including all manual handling policies and procedures for goods and furniture, emergency and accident procedures, trading standard policy, refunds and exchange policy.
9. To use initiative to ensure any issues in the shop are resolved quickly and effectively. To follow the correct reporting procedure to inform the Health & Safety Manager of any problems or concerns.
10. To understand and achieve daily/weekly/monthly/annual targets which will be reviewed regularly with the job holder. To undertake performance related reviews with Assistant Retail Managers as required.
11. To be a role model for Age UK’s mission statement and values and to understand how the role of a Retail Manager complements this.
12. To undertake such duties as may from time to time be reasonably requested by management within the flexible definition of the post.
AGE UK CHESHIRE
RETAIL MANAGER - PERSON SPECIFICATION
Essential Criteria:
- strong communicator with the ability to deliver team messages, deal with customer issues and resolve problems with firmness and fairness.
- ability to understand and interpret financial information in order to manage shop performance outcomes.
- good administrative and organisational skills with the ability to undertake banking tasks, keep basic records and organise resources in a busy environment.
- the ability to recognise stock potential in order to generate income and the importance of attractive presentation.
- supervisory experience with the ability to motivate, inspire and lead a team.
- IT literate
- ability to travel freely between shops (ideally full driving licence and use of a properly insured vehicle during work hours).
Desirable Criteria:
- basic knowledge of Health & Safety and Fire regulations and ability to identify potential risks to include items that sold under Health & Safety regulations.
- proven retail experience
- experience of working with volunteers.
- general understanding/empathy with the aims of the organisation.
Processing stock deliveries will regularly involve carrying and moving heavy stock. You will also be on your feet for long periods of time. On occasions you may be required to work on your own within the shop.
AGE UK CHESHIRE
RETAIL MANAGER - ADDITIONAL INFORMATION
The organisation currently operates 9 charity shops and has ambitious plans to open more charity shops which all help to provide funds for the charity to deliver its services for older people in Cheshire, as well as being a location to promote Age UK Cheshire services.
All Age UK Cheshire shops sell unwanted household and personal goods donated by the public and other commercial companies. The success of the shops is dependent upon achieving a regular adequate supply of donations. Age UK Cheshire shops have established a reputation for selling good quality items, well presented and at reasonable prices.
The shop staffing structure is supported by volunteer helpers. They do not receive any payment other than the reimbursement of their exact travel costs from their home to the shop.
The shops are all expected to trade profitably. Their function is to provide income to the organisation. Each shop is given a weekly sales target to achieve to produce a targeted net profit once rents and other costs have been deducted.
Each shop has a mixture of staff and volunteers covering a 6- or 7-day working period. The Retail Manager will be supported by an Assistant Retail Manager working flexibly to provide cover at the shop. At times you might be asked to cover other shops depending on staffing issues, so flexibility is a must. Volunteer support is key to the success of the operation and development of “designated volunteers” who can take responsibility for the shop, during some periods of staff absence.
Location: Shop Base – Alderley Edge. You may be required to cover other shops on an ad hoc basis.
Hours: 36.25 hours per week, worked over 5 days Monday to Sunday. Hours are required to be flexible to ensure that the shop is staffed appropriately. There may be a requirement to travel between shops. In exceptional circumstances you may be required to work 6 days per week. The role will require working over the Christmas period and potentially all bank holidays.
Salary: £25452.03 per annum (£13.50 per hour). Overtime payments can be paid for exceptional circumstances where additional days have been worked.
Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees.
Leave: 25 days’ leave per annum (plus Bank Holidays) rising after 5 years’ continuous service by one day per year (pro rata) to a maximum of 30 days’ leave after 10 years.
Contract: All new staff are subject to a three-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e., the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.
Health Care: All staff will automatically join the Age UK Cheshire’s Health Care Cash Plan and will be entitled to receive healthcare benefits.
Criminal Disclosure: Basic DBS Check applicable for this post.
Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for Age UK Cheshire because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.
Registered charity no. 1091608
The client requests no contact from agencies or media sales.