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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start your fundraising career with a leading national anti-prejudice charity and help build the relationships that make our work possible.
Gain hands-on experience across trusts, donors, events and fundraising operations while developing valuable skills in a supportive, mission-driven team.
The Anne Frank Trust UK empowers young people to challenge all forms of prejudice through education and dialogue. We are looking for a motivated, organised and enthusiastic Fundraising Assistant to join our Development Team and play a key role in supporting the fundraising activity that enables our work to reach thousands of young people each year.
This is an ideal opportunity for someone looking to take their first step into fundraising or the charity sector. You do not need extensive fundraising experience. We are looking for someone with strong organisational skills, excellent attention to detail and a genuine commitment to our mission. In return, you will receive hands-on training, mentoring from experienced colleagues and opportunities to develop your skills and take on increasing responsibility.
As Fundraising Assistant, you will support all aspects of fundraising and donor engagement. From processing donations and managing supporter records to helping deliver events, steward donors and support trust and foundation fundraising, you will gain broad experience across multiple fundraising disciplines. As your confidence develops, you will have the opportunity to contribute to funding applications and manage smaller grant requests independently.
You will work closely with colleagues across the organisation, supporting donor visits, fundraising events and school engagement opportunities, while helping to ensure our supporters receive an outstanding experience at every stage of their journey with the Trust.
We are looking for someone who is curious, proactive and eager to learn. If you enjoy building relationships, are comfortable balancing multiple priorities and want to be part of an organisation committed to equality, diversity and youth empowerment, we would love to hear from you.
This role offers a unique opportunity to develop a strong foundation in fundraising while making a meaningful contribution to an organisation that helps empower young people create across the UK to recognise and challenge all forms of prejudice.
SALARY: £28,860 (Includes London Weighting)
CONTRACT: Permanent
HOURS: Full time (37.5 hours per week)
Usually Mon-Fri 9am to 5.30pm.
4 days out of 5 (Monday to Thursday) in the office in London.
Occasional work required outside usual time for events with Time Off In Lieu provided.
Office Based – with a day to work from home and occasional UK-wide travel and overnight stays.
BENEFITS: The postholder will be entitled to the Trust’s standard benefits, pro-rated where applicable, and subject to scheme rules and eligibility. These include: 28 days’ annual leave plus statutory holidays in England and Wales and any additional discretionary closure days in December; contributory pension (10% total: 5% employee/ 5% employer) with option to increase to 17% (7% employee, 10% employer) post-probation; cycle to work scheme; Employee Assistance Programme
Tasks and Responsibilities
· Maintain and update the fundraising database, ensuring supporter records are accurate, complete and up to date.
· Process donations and prepare acknowledgement letters, emails and receipts in line with donor stewardship standards.
· Manage Gift Aid administration, including data checks, record maintenance and submission processes.
· Provide administrative support to Fundraising Officers, including diary management, meeting scheduling and preparation of briefing materials.
· Support the planning and delivery of fundraising events, donor visits and receptions.
· Coordinate donor and community representative visits to schools in collaboration with the Education Team.
· Assist with the preparation of fundraising reports, presentations and internal documentation.
· Support general department administration to ensure the smooth running of the fundraising function.
· Conduct basic prospect research to identify potential funding opportunities.
· Prepare supporting documents, budgets and attachments for grant applications.
· Maintain accurate records of application deadlines, reporting requirements, funding decisions and income forecasts.
· Assist with drafting sections of funding applications and reports.
· Support the management of smaller grant applications and reports, with the opportunity to lead applications of up to approximately £5,000 as experience develops.
· Monitor grant reporting deadlines and ensure officers are supported to meet all requirements.
· Prepare thank-you letters, impact updates and other donor communications.
· Support the administration and delivery of the organisation’s Patrons Programme.
· Assist with donor stewardship activities and ensure timely follow-up actions are completed.
· Support the tracking and management of donor journeys in collaboration with the Communications team.
· Maintain accurate records of donor interactions and stewardship activity on the fundraising database.
· Help ensure donors receive a positive and consistent experience across all engagement touchpoints.
Person Specification:
ESSENTIAL CRITERIA
· An interest in fundraising, philanthropy or the wider charity sector.
· Excellent organisational skills and strong attention to detail.
· Strong written and verbal communication skills.
· Good administrative skills and confidence working with databases, spreadsheets and digital systems.
· Ability to manage multiple priorities and deadlines effectively.
· A proactive, reliable and positive approach to work.
· Willingness to learn, accept feedback and develop professionally.
· Ability to work collaboratively as part of a team.
DESIRABLE CRITERIA
· An understanding of and interest in fundraising, donor stewardship or supporter engagement.
· Experience using a CRM, fundraising database or supporter management system.
· Experience supporting events or coordinating projects.
SKILLS AND ABILITIES
· Excellent organisational skills, to manage a varied workload.
· Excellent interpersonal skills with the ability to develop relationships with relevant stakeholders.
· Ability to use initiative, problem solve and be a team player.
· Strong literacy, numeracy and IT skills.
· Excellent presentation skills.
VALUES AND PERSONAL QUALITIES
· Enthusiasm for Anne Frank, the Trust’s work including our commitment to youth empowerment.
· A deeply held belief in equality and diversity with a willingness to learn.
·A commitment to helping young people recognise and challenge all forms of prejudice.
· Willingness to travel regionally and across the UK and work evenings and weekends when required.
QUALIFICATIONS
· Educated to at least degree level or equivalent, ideally with a relevant professional qualification.
OTHER REQUIREMENTS
· Enhanced DBS check on appointment
The application process is submitting your CV and a supporting statement outlining why you want to work for the Anne Frank Trust UK (no more than 1,000 words).
Please upload your CV and Cover Letter via the Charity Job portal.
The closing date is 28th August but we reserve the right to close the posting early if enough suitable candidates are found.
First stage interviews will take place in person in our London office on Monday 14th or Wednesday 16th September with a second stage in person interview to follow.
Learning from Anne Frank and the Holocaust, we empower young people aged 9 to 15 to challenge all forms of prejudice.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
To provide support to the small Finance and Administration team at Heart Research UK.
The role is office based and for 22.5 hours per week, with working pattern to be agreed but must include Friday morning.
Key Tasks and Responsibilities
· Assist the team in maintaining accounting records for both the Charity and the Trading Company
· Purchase Invoices – obtain relevant authorisation, code and process invoices onto Xero, produce and send remittance slips
· Process staff expenses onto Xero
· Create and upload payments on bank account
· Process all credit card transactions onto Xero
· Process expenses
· Arrange set up of new standing orders, direct debits and other regular payments
· Input any other income or expenditure onto bank as required
· To assist in uploading regular donations to Beacon
· Create sales invoices as required and maintain sales ledger
· Credit control – periodic review outstanding balances and chase overdue amounts
· Undertake general administration tasks including call handling, sending out mail and issuing temporary parking passes.
· Cover reception area in the absence of receptionist
· Undertake any other appropriate duties as requested
Person Specification
HRUK is an equal opportunities employer committed to providing equal opportunities for all.
You will be proactive, resourceful and a great team player.
You will be an excellent communicator to a variety of audiences.
You will have a genuine interest in the charity sector and a shared commitment to HRUK’s culture and values.
Please submit a CV and cover letter outlining how you meet the person specification.
We won't stop until there are no more deaths from heart diseases.
The client requests no contact from agencies or media sales.
Application deadline: Sunday 30th August 2026, 23:59.
Interviews are expected to take place on Friday 4th September 2026, with an additional interview date on Tuesday 8 September 2026 if required.
Job Summary
As our Corporate and Community Partnerships Fundraiser, you will build meaningful relationships with businesses, community organisations and local people across Bristol, generating sustainable income and long-term support through corporates, community fundraising and events.
You will secure long-term, mutually beneficial income from the corporate sector across a range of disciplines and formats, including long-term partnerships, Charity of the Year, cause-related marketing and sponsorship. You will develop and secure new partnerships with Bristol's businesses, while nurturing and account managing existing partnerships.
Alongside this, you will grow support within the local community by developing relationships with organisations such as clubs, schools and faith groups. You will also encourage individuals, groups and organisations to support Caring in Bristol through community fundraising initiatives and events.
You will be responsible for researching key prospective sectors, companies and organisations, sector activities and the business marketplace, to compile lists of key targets, as agreed with the Public Fundraising Manager. You will develop and manage an ongoing pipeline of prospects, that have a clearly defined target outcome and value.
Key responsibilities
Corporate Partnerships
· Alongside the Public Fundraising Manager develop and manage Caring in Bristol’s approach to corporate fundraising, delivering the agreed targeted income
· Manage a portfolio of existing corporate partners, providing exceptional supporter care and delivering successful partnerships
· Research, approach and develop new corporate partnership opportunities, managing a pipeline of corporate fundraising activity including charity of the year partnerships, staff fundraising payroll giving and business donations for example
· Provide written reports to corporate partners as required
· Develop new streams of income derived from businesses such as cause related marketing, sponsorship, and events
· Support in the development of an alternative ask such as pro bono support and skills-based volunteering
· Work closely with the Public Fundraising Manager and the Senior Communications Lead to maximise the effectiveness of engagement and stewardship in supporting the development of existing and prospective relationships
· Develop, write and present persuasive and innovative proposals in conjunction with colleagues
· Confidently present the key messages of Caring in Bristol when required, and encourage support via a variety of media including informal conversations, networking, presentations, written literature and website copy.
Community Organisations
· Alongside the Public Fundraising Manager, develop and manage Caring in Bristol’s approach to working with community organisations, delivering the targeted income
· Manage a portfolio of existing community partners, providing exceptional supporter care and delivering successful partnerships
· Research, approach and develop new community partnership opportunities, managing a pipeline of corporate fundraising activity
· Develop a clear and defined schools’ proposition to enable engagement, especially around the Christmas Appeal each year
· Develop an approach to working with faith-based organisations such as churches, congregations, fellowships and other faith-based groups
Administration
· Ensure the Donorfy database is kept up to date and accurate
· Manage and maintain core social media channels, working with project leads and frontline staff and the income generation team to ensure news and events are communicated effectively and regularly, and engaging with stakeholders online
· Manage and provide recognition both online and in print for supporters and partners where appropriate
Other Responsibilities
· From time to time, support other fundraising income streams and activities across the Fundraising Team, in line with the needs of the charity.
· Alongside your income generation colleagues, to take responsibility for ensuring our office environment is a healthy, positive and professional space to work
· To line manage volunteers as appropriate
· To follow organisational policies and procedures and observe the Code of Conduct
· To actively participate in and attend supervisions, annual appraisal processes and identified training
· Working alongside the Senior Communications Lead and Fundraising Assistant to organise the daily social media management, making sure there is consistent and creative content on each of our channels, Instagram, Facebook, Twitter, Tik Tok, LinkedIn and YouTube
Personal Specification
We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferrable skills and an ability to apply themselves in a new context.
Essential
· Proven experience securing fundraising income. Experience in corporate partnerships, community fundraising or events is preferred, although experience in other fundraising disciplines (such as trusts and foundations, major donors or individual giving) will also be considered.
· Excellent relationship and account management, networking and influencing skills, with the ability to inspire audiences and build and maintain strong partnerships.
· Excellent written and verbal communication skills, including the ability to write compelling fundraising proposals and deliver persuasive presentations.
· Ability to tailor your communications to a wide range of businesses, community organisations and individuals across a variety of formats and channels (phone, email, in person, public speaking, presentations, meetings).
· Ability to identify and develop creative fundraising opportunities that maximise income and supporter engagement.
· Strong research and prospecting skills, with the ability to identify and prioritise new opportunities.
· Good organisational and time management skills with the ability to manage a variety of tasks and workload and the ability to monitor opportunities arising.
· Excellent IT, numeracy and analytical skills.
Desirable
· Proven experience in a relevant business, not-for-profit, social enterprises/start-ups or charity setting with a proven track record of securing income or partnerships from corporates and/or community and events.
· Experience developing bespoke sponsorship, partnership or fundraising proposals and solutions for businesses and community groups.
· A solid understanding of modern fundraising techniques, including digital engagement and interaction.
· Experience and/or knowledge of CRM systems, preferably Donorfy.
· Knowledge of Fundraising Regulations and best practice, Data Protection and GDPR.
· Experience of managing a budget.
· Experience of working with volunteers.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you organised, personable and passionate about making a difference? Join us in a role that combines excellent supporter care with the excitement of fundraising events.
We’re looking for a Receptionist & Challenge Event Assistant to join our friendly Challenge Event team. This role is the first point of contact for many supporters of the Charity. It is also an integral part of the Challenge Events Team, assisting with managing a portfolio of third-party challenge events. Dealing directly with supporters and liaising with teams across the Charity, the role requires an effective communicator, with great attention to detail, who is proactive and has a passion for fundraising.
What you’ll be doing
- Be the first point of contact for all enquiries at the Charity’s reception desk in Sutton.
- Provide excellent supporter care by responding to event enquiries quickly and efficiently and providing advice and support where necessary.
- Work across a variety of different digital platforms to help process challenge event registrations.
- Send relevant materials and letters to supporters in a timely manner, keeping an accurate record of these communications on the database.
- Ensure the event information on the charity website and displayed within the hospital is up-to-date and relevant. This will include poster sites, notice boards and leaflets around the hospital.
- Provide support with the delivery of events including preparing equipment and materials.
About you
You’ll be a friendly, organised and proactive individual who enjoys working with people and delivering a great supporter experience. Whether through customer service, volunteering or a similar role, you’ll be confident building positive relationships, managing multiple priorities and communicating effectively with a wide range of people. You’ll have strong attention to detail, good IT skills, and a practical approach to problem-solving. Experience of using a database would be an advantage, but most importantly, you’ll be keen to learn, take initiative and contribute positively as part of a supportive team.
About the Charity
The Royal Marsden Cancer Charity raises money to save the lives of people affected by cancer, everywhere. We ensure The Royal Marsden’s world-leading nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.
From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to save the lives of people affected by cancer.
Why join us?
You’ll join a collaborative, supportive and ambitious team, with opportunities to learn and develop and see the impact of your work every day.
What we offer
- 27 days’ annual leave plus bank holidays
- Pension scheme with employer contributions of up to 6% (increasing with service)
- Life insurance and employee assistance programme
- Enhanced family policies
- Subsidised canteens and wellbeing support
- A Sutton hospital-based office with shuttle service to and from Sutton station
Inclusion matters
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.
Apply now
If you’re organised, people-focused and motivated by making a difference, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role within the Individual Giving team, supporting our ambition to grow and develop unrestricted income. The Fundraising Assistant will help plan and deliver high-quality print and digital communications that recruit new supporters, engage existing donors, and promote a range of ways to give, including regular giving, gifts in Wills, and DIY fundraising.
Working closely with colleagues across Individual Giving and the wider organisation, you will gain hands-on experience of a broad range of fundraising and marketing techniques. You will support the delivery of fundraising activity while contributing ideas that help shape future Individual Giving approaches, improve supporter experience, and maximise long-term giving.
This role is ideal for someone looking to build a career in fundraising, with opportunities to develop skills across campaigns, communications, events, and supporter stewardship
About you
Experience / Qualifications:
· Educated to degree level or able to demonstrate relevant transferable experience in fundraising, marketing, communications, administration or a related field.
· Experience supporting projects or campaigns within fundraising, marketing, communications or events, either through paid employment, volunteering or placements.
· Experience working collaboratively as part of a team to deliver activities to agreed deadlines.
· Experience following administrative processes, managing multiple priorities and maintaining accurate records.
· Experience using Microsoft Office and confidence learning to use new systems and digital platforms. Experience of working with databases or CRM systems would be an advantage.
· An interest in fundraising, marketing and the charity sector, with a willingness to develop knowledge of Individual Giving.
Behaviours / Personal Attributes:
· Well organised and agile, able to manage competing priorities with appropriate support.
· Motivated and enthusiastic, with a proactive approach to learning and personal development.
· Collaborative and supportive, with the ability to work effectively across teams and with a range of colleagues.
· Friendly and professional, with a positive approach to building relationships.
· Curious, creative, and open to new ideas, with a willingness to contribute suggestions and learn from others.
Why join us?
The opportunity to work for an organisation that is taking practical action against poverty and the environmental crises to start the big changes the world urgently needs. A friendly and supportive culture, working with values driven and highly engaged colleagues, work life balance and flexible working – these are just some of the reasons we think Practical Action is a great place to work.
In the UK, our open plan offices are located in the centre of Rugby and near to Rugby train station but we also offer free parking.
In addition, we offer the following benefits:
· Full time roles are contracted at 35 hours per week.
· It is our normal practice to operate a hybrid working policy, where flexible working hours are enabled as well as remote working.
· 27 days holiday rising with continuous service, in addition to public holidays
· Pension scheme - employer contributes 10.5% of salary and the employee contributes 5%.
· Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
· Life assurance (3 x annual salary).
· Cycle to Work scheme
· Employee Assistance Programme – access to our Wellbeing platform
· Learning and Development Opportunities
· Sit / Stand desks available in our modern offices.
About us
We are a global community taking practical action against poverty and today’s environmental crises. Across Africa, Asia and Latin America we partner with people experiencing these challenges, especially those who are unheard and excluded. Our approach is to identify what works on a local level, then adapt and amplify it across different regions, countries and continents. All of Practical Action’s work is focused on two connected areas for action - livelihoods and climate resilience – and we’re working to deliver three big, global changes:
Big change on food – to sustain people and planet
Big change on energy – clean and accessible for everyone
Big change on climate risk – safer lives, stronger livelihoods
Practical Action exists to change the systems that keep people in poverty and vulnerable to the impacts of climate change, nature loss and pollution.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity for an Events Fundraising Assistant has arisen at the London Legal Support Trust.
The London Legal Support Trust is an independent charity that raises funds for free legal advice services in London and the South East. We support free legal advice centres across London and the South East through the provision of grant funding, supporting sector infrastructure, helping agencies reduce costs and save money via pro bono or discounted schemes.
We are looking for an enthusiastic and organised Events & Fundraising Assistant to help deliver our growing programme of own brand mass participation events and third-party challenge events. Access to justice is at the heart of our fundraising events, and the Events & Fundraising Assistant is a vital part of the team delivering the world's largest one day gathering of lawyers at the London Legal Walk.
You will help with supporter communications, event administration, logistics and event delivery, supporter enquiries and fundraising stewardship ensuring each participant feels inspired and thanked for their contribution to supporting frontline free legal advice charities.
Job description
The Events & Fundraising Assistant helps to improve, develop and organise our events, including the London Legal Walk, Great Legal Bake, Great Legal Quiz and many more across London and the South East. You will work to maintain contact with our wide network of dedicated supporters, keeping our database up-to-date with contact and event information, and support with the on the day delivery of the event. You will update our website and produce content for printed materials to promote our events programme, and assist with the recruitment and management of volunteers.
Main duties and responsibilities (see recruitment pack for more detail)
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Maintain and build on existing LLST fundraising events through supporting delivery - managing sign ups, responding to enquries, drafting event materials and correspondence with supporters.
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Attend, help at and supervise events including registration, set-up, pack-down and stakeholder management.
- Improve and maintain LLST's website and online presence on LLST's social media chanels.
- Administrative duties inlcuding data entry and income processing.
- General support, ensuring LLST’s activities comply with charity, company and general law.
About you
Essential criteria
· Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
· Excellent interpersonal skills, including written and oral communications skills
· Confidence with IT including Microsoft Office suite
· Excellent attention to detail
· Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
· Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
· Highly motivated, with ability to work on own initiative and as part of a small team
· Flexibility and willingness to learn new skills
· Professional, reliable and responsible
· Ability to work outside office hours as required (with time off in lieu), particularly in the build up to events, on the days of events and in other busy periods
· A positive attitude to problem solving and finding new solutions
Desireable criteria
· Experience of event co-ordination
· Experience of using social media for business
· Knowledge and understanding of Salesforce
· Experience of using social media platforms
Timetable
Closing date: 23 August 2026, 11:30pm (or until sufficient applications received)
Please note applications will be considered on a rolling basis and we may close for applications in advance of the above date if a suitable appointment is made.
The successful appointment is subject to satisfactory written references and right to work checks.
The client requests no contact from agencies or media sales.
At UHCW Charity, we believe everyone deserves the best possible care when they need it most. As the official charity for University Hospitals Coventry and Warwickshire NHS Trust - including University Hospital Coventry and the Hospital of St Cross in Rugby - we go beyond what the NHS alone can provide. With the support of our community and partners, we fund everything from state-of-the-art equipment and enhanced hospital environments to pioneering research and staff wellbeing initiatives.
We're now looking for an experienced and ambitious Fundraising Manager to help drive our fundraising to the next level. Leading our corporate, community and events fundraising, you'll build meaningful relationships with supporters, inspire new partnerships, oversee high-quality fundraising events and campaigns, and ensure every supporter has an exceptional experience. You'll also line manage our Fundraising Assistant and play a key role in shaping the future growth of the Charity.
This is an exciting opportunity to join a small, passionate team where your ideas, leadership and expertise will have a direct impact on patients, families and NHS staff across Coventry and Warwickshire. Together with our supporters, we're proud to help create the best possible experience for every patient and their loved ones, every day.
UHCW Charity enhances NHS care by funding equipment, research and better spaces, improving experiences for patients and families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to use your excellent customer service, administrative and organisational skills to make a real difference to the lives of people affected by kidney disease?
We’re looking for a motivated and enthusiastic Community Fundraising Assistant to join our friendly, busy and high performing team on a temporary basis.If you are passionate about excellent supporter care, have great attention to detail, and want to be part of work that genuinely transforms lives, we would love to hear from you.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the role
The Community Fundraising Assistant will provide administrative, fundraising and event support to the Events and Community team, helping to deliver excellent stewardship to community supporters and ensure the smooth running of fundraising activities and events. The postholder will support communications, data management, supporter engagement, fulfilment of fundraising materials, event delivery and lead a specific research project to help inform future fundraising activity.
Key Responsibilities
Supporter communications and engagement
- Assist with incoming and outgoing communications via telephone, email, post and social media as required.
- Respond to enquiries from community fundraisers and supporters, providing excellent customer service and timely information.
- Build and maintain positive relationships with community supporters, fundraisers and volunteers.
- Support stewardship activity, including thank-you communications, recognition initiatives, supporter updates and follow-up.
- Support the creation and distribution of supporter communications and fundraising materials.
- Act as a positive ambassador for the organisation when engaging with supporters.
Fundraising materials and administration
- Prepare, pack and post fundraising materials, resources and supporter packs.
- Monitor stock levels of fundraising materials and assist with reordering when required.
- Provide general administrative support to the fundraising team.
- Assist in the coordination and distribution of campaign and event materials.
Data management
- Accurately record and update supporter information on the organisation's CRM or database.
- Assist with maintaining data quality and ensuring records are accurate and compliant with relevant data protection requirements.
- Support reporting and information gathering as required by the team.
Research project
- Take the lead on a designated research project to identify potential fundraising opportunities, trends, partnerships, or community engagement initiatives.
- Gather, analyse and present findings to the fundraising team.
- Produce recommendations to support future fundraising strategies and activities.
- Manage the project timeline and provide regular updates on progress.
Events support
- Provide administrative and practical support for fundraising and community events as required.
- Support attendee communications and volunteer coordination where necessary.
- Undertake other event-related duties to support the wider Fundraising team during busy periods.
About you
We’d love to hear from you if you have:
- Excellent written and verbal communication skills.
- Strong administrative and organisational skills with excellent attention to detail.
- Confidence in using Microsoft Office applications, particularly Outlook, Word, and Excel.
- The ability to manage multiple tasks and prioritise workload effectively.
- Strong interpersonal skills and the ability to build positive relationships with supporters and colleagues.
- Experience of data entry and maintaining accurate records.
- The ability to work independently and as part of a team.
Previous experience is a similiar role is highly desirable, as is experience with CRM systems, fundraising platforms, or the charity sector.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.
Apply today
If you're friendly, organised, and excited by the idea of helping to make a difference every day, we’d love you to join us!
Please note that this is a temporary contract for 3 months (which may be extended but this is not guaranteed) and we need someone to start straight away, so if the right candidate comes along we reserve the right to close the advert early so do not delay!
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.
You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.
From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.
This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you.
JOB PURPOSE
The Fundraising and Marketing Assistant will play a key role in implementing OTR’s fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.
This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications.
SPECIFIC ROLE DUTIES
Supporting the fundraising strategy
• Support OTR’s donor and community fundraiser stewardship, through excellent communication and effective relationship management.
• Support the implementation of fundraising communications across channels.
• Support with small to medium size trust and grant applications, including horizon scanning.
• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.
• Create engaging content and campaigns to drive income generation.
• Help build the small pool of regular donors.
Website and CRM maintenance
• Work with OTR’s Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website.
• Monitor website performance, user engagement and SEO trends, suggesting and
implementing improvements to enhance user experience and visibility.
• Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.
Social media
• Work collaboratively with the team, to contribute to OTR’s social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.
• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.
• Regularly report on social media performance, using insights to inform future content and strategy.
• Utilise paid ads to support activity, where relevant.
Email marketing
• Manage the planning, creation, and delivery of OTR’s quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.
• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.
• Assist in the promotion of key OTR events.
• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.
• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.
Content creation
• With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.
• Develop multimedia content (for example, videos and graphics) to enhance OTR’s
communication methods and increase engagement.
• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.
Brand and tone of voice
• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,
maintaining a cohesive and recognisable identity across all platforms.
• Promote OTR as the leading place to turn to for support, ensuring that our content
reflects our professionalism, reputation and expertise.
Analytics and reporting
• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.
• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.
• Provide regular reports from the CRM and other online fundraising platforms to the
Head of Fundraising.
Promote
• Promote OTR as an exceptional and specialist charity.
Equality and diversity
• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.
• Observe all relevant law relating to equality of opportunities.
• Encourage a working atmosphere where everyone is treated with dignity and respect.
Any other duties
• The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service.
• Any other duties commensurate with the post.
Supporting young people’s mental health to fulfil their potential for a brighter future
The client requests no contact from agencies or media sales.
Salary: Circa £25,000 per annum
Contract: Temporary, Full-time (35 hours per week)
Location: Hybrid working – Alton office minimum two days per week
Closing date: ASAP
Benefits: Hybrid working, supportive and collaborative team environment, contribute to improving the lives of people affected by kidney disease
We are searching for a Fundraising Assistant to join their Events and Community team on a temporary basis. This is an exciting opportunity for an organised and enthusiastic individual to provide administrative, fundraising and event support, helping to deliver exceptional supporter experiences and ensuring the smooth running of community fundraising activities.
The role will involve working with fundraisers and volunteers, maintaining accurate supporter records, coordinating fundraising materials, assisting with events, and leading a research project to identify future fundraising opportunities. This position would suit someone who enjoys building relationships, is highly organised, and is passionate about supporting a worthwhile cause.
To be successful as the Community Fundraising Assistant, you will need:
- Previous experience in a fundraising, charity, customer service, events or administrative role.
- Excellent written and verbal communication skills with a strong customer service focus.
- Strong administrative and organisational skills, with excellent attention to detail and the ability to manage multiple priorities.
- Experience of data entry and maintaining accurate records, alongside confidence using Microsoft Office applications, particularly Outlook, Word and Excel.
If you would like to discuss this role with us, please contact us and quote the reference 3044AJ
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector; you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
We take a relationship-led approach to recruitment in the charity sector and partner with you to find the right opportunity.
If enough applications are received, the charity reserves the right to close the application period early.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Fundraising Assistant
£115.86 per day + £19.22 daily holiday pay (PAYE) | 4-Month Contract | Remote (UK-based)
The Talent Set is delighted to be working with a respected UK charity to recruit a Digital Fundraising Assistant.
This is an exciting opportunity to join a busy fundraising team, supporting the delivery of engaging digital fundraising campaigns and providing an excellent experience for supporters. You'll play a key role in helping to deliver digital fundraising activity, managing supporter communications and ensuring campaigns run smoothly from start to finish.
The Role
As the Digital Fundraising Assistant, you will:
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Support the planning, delivery and administration of digital fundraising campaigns and virtual fundraising activities.
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Help manage supporter communications across email, social media and other digital channels.
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Create and schedule engaging digital content to promote fundraising campaigns and encourage participation.
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Provide excellent supporter care, responding to fundraising enquiries and ensuring supporters feel valued throughout their journey.
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Assist with digital marketing activity, monitoring campaign performance and identifying opportunities to improve engagement.
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Maintain and update supporter records within the CRM, ensuring accurate data management.
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Coordinate fundraising resources, supporter packs and recognition materials where required.
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Support relationships with internal teams, volunteers and external partners to ensure campaigns are delivered successfully.
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Assist with financial administration, including processing invoices and tracking expenditure.
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Keep up to date with digital fundraising trends and contribute new ideas to enhance future campaigns.
About You
To be successful in this role, you'll have:
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Experience supporting fundraising, marketing or digital campaigns, ideally within the charity sector.
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An understanding of digital fundraising and supporter engagement.
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Excellent written communication and copywriting skills.
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Experience managing social media content across a range of platforms.
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Strong organisational skills with the ability to manage multiple priorities.
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Excellent attention to detail and a proactive approach to problem solving.
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Experience using CRM systems and maintaining accurate supporter data.
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A collaborative approach and a passion for delivering excellent supporter experiences.
What's on Offer
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£115.86 per day plus £19.22 daily holiday pay (PAYE).
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4-month contract.
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Fully remote working (UK-based).
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The opportunity to join a collaborative and supportive fundraising team.
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The chance to contribute to meaningful work within a respected UK charity.
How to Apply
To apply, please submit your CV by clicking the "Apply Now" button.
The Process
If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the "Apply Now" button.
Commitment to Diversity and Inclusion
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Assistant – East
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - East, to join our Income Generation and Development team.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Are you able to provide friendly and professional support to fundraisers and supporters?
- Do you have experience in supporting events or community activities?
- Do you live in our East Region (which includes Bedfordshire, Buckinghamshire, Northamptonshire, Hertfordshire, Cambridgeshire, Norfolk, Suffolk, London, Kent, Surrey, Sussex, Essex)?
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack below.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
Closing Date: 30th August 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Women’s Inclusive Team (WIT)
Finance and Fundraising Manager
Salary: £35,000–£45,500 FTE, pro rata
Hours: 14–21 hours per week
Location: Bethnal Green / hybrid
Contract: Permanent, subject to funding and probation
Reports to: Chief Executive Officer
About WIT
Women’s Inclusive Team is a community-led charity in Tower Hamlets. We work with women, children, young people and families, particularly those from Black, Asian and minoritised communities, to improve wellbeing, widen opportunities and strengthen local voices.
About the role
We are looking for an experienced Finance and Fundraising Manager to join our Senior Management Team.
This is a senior, hands-on role combining charity finance with fundraising and income development. You will lead the finance function, strengthen controls and provide clear information to the CEO, trustees and senior managers.
You will also help grow and diversify income by managing WIT’s funding pipeline, identifying opportunities and contributing to strong applications, tenders, budgets and financial narratives.
Key responsibilities
- Lead the finance function using QuickBooks and Excel.
- Produce management accounts, cash-flow forecasts, budgets and reforecasts.
- Strengthen reconciliations, journals, salary allocations, debtor monitoring and year-end processes.
- Maintain a central funding pipeline covering needs, opportunities, deadlines and gaps.
- Lead or contribute to funding applications, tenders, contracts and partnership bids.
- Prepare budgets, financial narratives and full-cost recovery calculations.
- Build relationships with funders, commissioners and corporate partners.
- Oversee grant and contract finances, reporting deadlines and audit trails.
- Advise the CEO, trustees, managers and budget holders.
- Line manage the Finance Assistant and improve systems and workflows.
About you
You will have:
- Strong charity finance experience, including management accounts, cash-flow forecasting, budgeting, restricted funds and financial controls.
- Experience of month-end processes, reconciliations and debtor management.
- A successful fundraising track record across grants, tenders, commissioned contracts or partnership bids.
- Experience managing a funding pipeline.
- Confidence using QuickBooks and Excel.
- Knowledge of grant management, funder reporting and audit requirements.
- The ability to explain financial information clearly.
- Strong organisational, collaborative and line-management skills.
You do not need to have held an identical combined role, but you must show strong charity finance expertise alongside credible fundraising and income-development experience.
What we offer
Flexible part-time hours, hybrid working, a place on WIT’s Senior Management Team and the opportunity to help shape the future of a values-led community charity.
How to apply
Please submit your CV and brief responses to these questions. A covering letter is not required.
- Why would you like to work for WIT, and what attracts you to this role? Maximum 250 words.
- Give one example of a successful funding application, tender, contract or partnership bid you contributed to. Include your role, the amount sought or secured and the outcome. Maximum 350 words.
- Give one example of how you used management accounts, budgets or cash-flow information to support a decision, address a risk or improve financial controls. Maximum 350 words.
Closing date: 27th August 2026. We may close early if we receive enough suitable applications, so early applications are encouraged.
Interview dates: To be confirmed.
Further competency questions will be explored at interview; no lengthy written task is planned.
Appointment is subject to satisfactory references, right-to-work evidence and pre-employment checks. A DBS check may be required.
WIT welcomes applications from a wide range of backgrounds and lived experiences.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Office & Administration Assistant – Key Responsibilities
Office management and administration
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Maintain a welcoming, safe and efficient office environment that enables staff, volunteers and visitors to work effectively, in line with the ‘Groundswellian Way’, our coproduced principles for a safe, positive work culture.
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Manage the day-to-day running of the office, including , refreshments, office supplies, IT equipment, room bookings and reception duties.
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Coordinate incoming and outgoing post, telephone calls and enquiries through the central inbox, ensuring messages and requests are directed promptly to the appropriate member of staff.
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Build positive working relationships with Workspace, office contractors and suppliers, including cleaners, maintenance providers and other building services.
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Support Groundswell's commitment to environmental sustainability by promoting recycling, reducing waste and encouraging environmentally responsible office practices.
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Ensure office administration is appropriately covered during periods of annual leave and support the wider administration team to provide consistent organisational support.
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Recruit, support, supervise and train office volunteers where appropriate.
Facilities, health and safety
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Act as the day-to-day office lead for health and safety administration, supporting compliance with Groundswell's Health & Safety Policy.
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Ensure all staff and volunteers receive relevant health and safety information during induction, including access to the health & Safety training video, awareness of fire procedures, emergency evacuation routes and workplace safety responsibilities.
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Coordinate annual fire risk assessments, workplace risk assessments and PAT testing, ensuring appropriate records are maintained and actions completed.
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Support the development and maintenance of Personal Emergency Evacuation Plans (PEEPs) where required.
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Liaise with Workspace to ensure landlord responsibilities relating to health and safety are fulfilled, including fire safety systems, signage and equipment maintenance.
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Maintain records of accidents, incidents and near misses, ensuring statutory reporting requirements are met where appropriate.
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Coordinate the maintenance and servicing of Groundswell's office equipment, facilities and assets, ensuring they remain safe, functional and fit for purpose.
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Work closely with the Director of Finance & Fundraising and our external systems and finance support on matters around onsite assets and finances.
IT and Systems
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Oversee the day-to-day management of organisational assets, ensuring equipment is maintained, used appropriately and complies with organisational policies and cyber security requirements.
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Complete IT trouble shooting on behalf of staff and volunteers, with external support.
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Order IT equipment as needed with external support.
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Complete basic set – up tasks on staff and volunteer devices with external support.
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Support staff and volunteers to upskill and improve their technological skills through the digital inclusion group.
Organisational administration
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Provide administrative support for organisational meetings, events and activities, including venue bookings, catering, logistics and preparation of materials.
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Support the Chief Executive in implementing GDPR and data management processes, ensuring good administrative practice and compliance across the organisation.
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Provide governance administration, including scheduling Board and Committee meetings, preparing meeting logistics, taking accurate minutes and maintaining action logs.
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Provide administrative support to the Chief Executive, Trustees and Senior Leadership Team, including diary coordination, meeting arrangements and room bookings.
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Support the recruitment and induction of Trustees as required by the Nominations Working Group.
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Support the People Manager with the onboarding and off-boarding of staff.
General
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Maintain accurate administrative systems, records and filing, ensuring information is organised, confidential and GDPR compliant.
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Identify opportunities to improve office systems, administrative processes and ways of working to increase efficiency and effectiveness.
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Work with the People Manager and Director of Fundraising & Finance to ensure policies and processes are accessible, in plain English and simple to follow; using step by step guides and images where appropriate.
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Build positive relationships across the organisation, providing responsive, friendly and professional support to colleagues, volunteers and external stakeholders.
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Undertake any other reasonable duties consistent with the nature and level of the role.
Groundswell responsibilities and the Groundswellian Way
Act in line with our Code of Conduct and the Groundswellian Way in all interactions with colleagues, volunteers, partners and visitors.
We want to:
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create a safe, friendly and respectful working environment
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encourage transparent communication so everyone knows what is expected of themselves and the organisation
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ensure everyone feels valued and celebrates individual strengths
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promote diversity, equity and fairness in everything we do
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encourage collaboration and working together.
Person Specification
Essential
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Experience working in a busy office or administrative role.
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Excellent organisational skills and attention to detail.
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Strong IT skills, including Microsoft 365.
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Ability to follow instructions and coordinate with consultants to complete IT set up and troubleshooting.
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Experience coordinating meetings and maintaining administrative systems.
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Excellent communication and customer service skills.
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Ability to manage multiple priorities and work independently.
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Understanding of confidentiality and GDPR.
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Commitment to Groundswell's values and trauma-informed ways of working.
Desirable
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Experience supporting charity governance or trustee meetings.
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Experience coordinating health and safety administration.
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Experience supervising volunteers.
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Knowledge of facilities management.
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Lived experience of homelessness or social exclusion.
Why join Groundswell?
Key Benefits
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28 days annual leave plus bank holidays (pro rata for part time roles)
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5% employer pension
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Flexible working options, including hybrid and part-time arrangements
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Reflective practice or Clinical Supervision with a trained therapist for all team members
Culture
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Support - Regular guidance, support and the opportunity to reflect on your work through regular one to ones with your Line Manager
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Teamwork - Regular opportunities to contribute to and learn from the wider Groundswell team
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Strategic input - Opportunities to input into Groundswell’s strategic direction
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Voice – The ability to input into working practices that impact you, and to know where to turn if any problems arise.
Application and Interview Process
Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.
We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity that each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.
Application
To apply please follow this link:
Please submit your CV along with a cover letter stating:
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How you meet each of the areas outlined in the person specification above
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Why you are interested in doing this job at Groundswell.
You can find a guide to writing your cover letter here, which includes some tips and general guidance.
The deadline for applications is 10am on Monday 17th August.
Interviews
Interviews will be held in person on either Wednesday 2nd or Thursday 3rd September.
We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.
Pre-employment checks
The job offer for the successful candidate will be subject to a reference check.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Supporter Care Assistant
Fixed Term Contract | 3 days per week
Are you highly organised, people-focused and confident providing excellent customer service? Do you enjoy helping people feel welcomed, supported and connected?
Scripture Union is looking for a Supporter Care Assistant to join our Mobilisation Team on a fixed term basis. This role plays an important part in helping us care well for our supporters, customers and wider community, ensuring they receive a positive, efficient and engaging experience whenever they connect with us.
About the role
As Supporter Care Assistant, you will act as one of the first points of contact for enquiries and help support the smooth running of our supporter and customer care processes.
You will be involved in:
- Responding to enquiries by phone, email, website and post
- Processing orders, subscriptions, donations and Direct Debits
- Supporting fundraising activity and mobilisation campaigns
- Maintaining accurate records on our CRM system
- Working closely with colleagues and external partners to fulfil orders and communications
- Encouraging engagement with Scripture Union’s ministry and wider work
About you
We are looking for someone who enjoys working with people and takes pride in providing excellent service. You may already have experience in a customer-facing, administrative or supporter care role, or you may be looking to develop your skills further in this area.
You will be someone who:
- Communicates warmly and professionally
- Is organised and able to manage a varied workload
- Has good attention to detail
- Is confident using systems and handling data accurately
- Can work to deadlines and follow processes carefully
- Is supportive of Scripture Union’s mission and values
Invest in our mission, as we invest in you:
Our Benefits:
- 23 days holiday (pro rata) + bank holidays + 5 volunteering days
- Up to 12% pension contribution
- Life insurance
- Free Bible Reading Guides
- Enhanced family leave
- Asupportive, faith-filled environment where your work has eternal impact
Occupational Requirement
Scripture Union is a Christian charity committed to sharing the good news of Jesus with children and young people. Therefore, this role carries an occupational requirement for the successful applicant to be a practising Christian, in accordance with the Equality Act 2010. The successful candidate will be expected to actively support and work in accordance with Scripture Union's Christian ethos, mission and values.
Safeguarding
Scripture Union is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful candidate will be required to undergo a satisfactory Basic Disclosure and Barring Service (DBS) check as part of our safer recruitment process.
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the Job Profile, via Charity Jobs.
Scripture Union is a Christian charity that exists to see a new generation with a vibrant faith in Jesus.



The client requests no contact from agencies or media sales.


