Sandwell Consortium are looking for a Project Administrator to support the implementation and delivery of a new partnership project, providing English Tuition to speakers of other languages.

The role will be to support the project coordinator in establishing and managing the programme. Key tasks will include

• Providing administrative support to a partnership group
• Overseeing a web based case management system
• Data analysis
• Supporting the mapping of community based provision
• Minute taking
• Promotion and marketing

The Consortium is a partnership organisation and much of the project delivery will take place through its members and a wider network of community based providers so you will work closely with our delivery partners to support them to deliver excellent services. The role will require flexibility working from a number of venues across Sandwell.

We are looking for someone:

• Who is a confident and competent administrator
• With a track record of excellent team work
• With strong ICT skills
• Who is able to provide support to our partner organisation in the voluntary and community sector

Job description and person specification is available on our website

To apply:

Please send a comprehensive CV and a supporting letter (maximum two sides of A4) demonstrating your relevant skills and experience and specifying how you meet the person specification.

Closing Date 12:00 pm Monday 21st October 2019

*Please note CV’s without covering letters will not be accepted

Assistant Support Worker (Domestic Violence) x 3

Stoke-on-Trent and surrounding areas 

£16,009.50 pro rata'd

Permanent, Part Time (Various hours available)

Staffordshire Moorlands, Rota (Average of 17.75 waking hours per week)

Newcastle-under-Lyme, Rota (Average of 19.5 waking hours per week)

Stoke-on-Trent, Evenings 4:15pm – 8:15pm 4 days on 4 days off (Average of 14 hours per week)

(This service fits around their customer needs and runs 7 days a week. Depending on the role you apply for you will be required to work weekends and evenings.)

Our client is on a mission to end relationship abuse, they’re campaigning for change and providing support throughout Staffordshire and surrounding areas.

You’re in luck! They’ve got not one, but three Assistant Domestic Abuse Practitioner roles available. They’re spread across Stoke-on-Trent and surrounding areas, with different working hours and shift patterns. Take a look at their job pack for more information.

They’re looking for an Assistant Domestic Abuse Practitioner to work independently to provide support to those in crisis at their refuge. You’ll help them regain control of their lives and develop skills to live independently.

As an Assistant Domestic Abuse Practitioner, you’ll be lone-working keeping customers in their refuges safe and well. By creating and hosting customer activities, taking referrals and signposting, updating risk assessments and communicating with the rest of the refuge team making sure customers get the support they need. Their refuge is funded by various organisations and agencies, so you’ll need to do all this while meeting funding requirements, targets and objectives.

You’ll need to be able to drive and have your own vehicle suitable for business use.

Internal title: Assistant Domestic Abuse Practitioner

We are seeking an enthusiastic, creative and energetic individual with a passion for charity fundraising to join our busy and thriving West Midlands fundraising team. You will be responsible for all administrative aspects relating to fundraising in West Midlands, and provide first class administrative support to the whole team assisting them in maximising fundraising opportunities and providing a gold standard service for our donors and supporters, with specific emphasis on marketing, administration, event support and volunteer recruitment and retention.

To succeed in this role you will need an impeccable eye for detail, be an exceptional communicator and a self-starter with excellent time management. You should be prepared to work at a fast pace and be able to prioritise your own workload.

For further details please see the job pack

We have a number of exciting job opportunities for Operation Assistants to provide excellent administrative support for new and existing volunteers, fundraisers and fundraising events and activities for the British Heart Foundation (BHF).

Acting as a contact for fundraising and event enquiries and activities, you'll provide a high level of customer service delivered through inbound, outbound and fulfilment administrative activity (telephony, postal, fax, email, and web based) to BHF Volunteers, Fundraising colleagues and external suppliers.

You'll contribute to the continuous development of activities, systems and processes relating to all aspects of fundraising, event administration and financial processing.

About you

With excellent customer service and communication skills, you'll be able to communicate and liaise with many individuals daily in a professional manner, ensuring they're provided with the correct information.

You'll be a strong administrator with excellent written and verbal communication skills. Highly efficient and organised, you'll have strong time management skills. With previous experience of developing strong working relationships you'll ensure that information and knowledge is shared amongst the team to ensure we provide a world class service.

Experienced at handling sometimes challenging communications in a professional, confident and empathetic manner, while also recognising when to escalate queries, you'll have a strong commitment to providing excellent customer service. You'll be resilient, able to meet deadlines, solve problems and manage your workload in a timely manner.

You'll also be able to personally maintain and develop your own performance and contribute to the performance of the wider Operations Team to meet or exceed agreed targets, service levels and BHF strategies / policies.

About us

When you work at the British Heart Foundation, you become a part of medical history. Part of a world leading organisation that has played a role in decades of life saving breakthroughs, from heart transplants and pacemakers to stents and clot busting drugs. And we're not about to stop any time soon. We are here to beat heartbreak forever. To stop heart and circulatory diseases devastating families. And if you want to help us get there sooner, you could be the Operations Assistant we need.

How to apply

To apply for this role please use the apply button to be redirected to our career site.

This is a full time post based at the Queen Elizabeth Hospital Birmingham, supporting four hospital charities - Queen Elizabeth Hospital Birmingham Charity, Heartlands Hospital Charity, Good Hope Hospital Charity and Solihull Hospital Charity – which all work together with the administration carried out at the Queen Elizabeth Hospital Birmingham offices.

The Grants Assistant will work closely with other members of the hospital charity, in particular the Senior Grants Assistant, to efficiently administer the grant making programmes at each of the four hospital charities.

Working as part of a team the post holder will have specific responsibility for accurate inputting of charitable orders, checking suitability of grant requests, correspondence with suppliers and procurement teams.

The post holder will also learn how the Charity proactively seeks feedback on its grant programme, and will be actively involved in sending out and obtaining grant review forms and passing on interesting case studies to the Charity’s communications team.

Working as part of the TLG centre team in TLG North Birmingham, the Teaching Assistant post provides a unique opportunity to support young people experiencing educational crisis.

TLG North Birmingham is an Independent School delivering alternative education provision that delivers tailored social and educational interventions for young people. As the Teaching Assistant, you will play an integral role in enabling young people to get their lives back on track, through delivering innovative programmes and working with the Centre Manager to ensure that the education centre achieves success.

You will be part of a dedicated team committed to helping young people progress. The role involves providing one-to-one and group support to students in lessons, assisting with the planning and delivery of lessons as a crucial member of the team, leading sessions as timetabled, and bringing excellence to the young people’s learning experience. The individual will also act as a link between TLG’s students, their families and the church community.

We are looking to recruit an individual with a strong and compassionate Christian faith. TLG is committed to safeguarding and promoting the welfare of children and young people and expects all staff including volunteers to share this commitment. The successful applicant will be required to undertake an enhanced DBS check.

Hours: 30 per week (term-time only)
Contract: Fixed Term until July 2020
Closing Date: 5pm, Monday 4th November
Telephone Interviews: Thursday 7th November
Interviews: Tuesday 12th November

Full time – 5 days per week (7 hours a day)

Temporary contract for 12 months or until the substantive post holder returns

Closing date: 9am, Monday 4th November

Interview date:  Wednesday 13th November at our office in central Birmingham

Children’s Liver Disease Foundation (CLDF) is a national charity based in Birmingham. We take action against the effects of childhood liver disease, providing information, support, research funds and a voice for all affected. At least twenty children are diagnosed with a liver disease every week in the UK.  CLDF is the only UK charity dedicated to fighting all forms of childhood liver disease, for which there is still no cure. With innovative support programmes and development plans to increase our reach even further, the charity never stands still. Please find out more about the difference we make on our website.

We are looking to recruit a confident and efficient Office Manager to provide maternity cover for a 12 month period. This is an important and central role within the charity and you will be responsible for all areas of office administration, taking the lead to ensure the day to day smooth running of the office. You will possess a natural ability to think on your feet and find solutions to operational challenges. No day is ever the same. You will need a flexible, calm, proactive approach with a can do attitude and be willing to develop within the role.

Key responsibilities include implementing and maintaining IT hardware and software systems (including telephones); management of the charity’s database (Raiser’s Edge); direct mail communications; administration and implementation of all office Health & Safety (including holding the posts of First Aider and Fire Marshal); managing the office volunteer workforce; overseeing and advising on the charity’s GDPR/Data Protection compliance; providing administration for the management of CLDF’s research portfolio and supporting the Chief Executive in all administrative matters relating to recruitment and HR, safeguarding and governance. For a full summary of all operational duties and responsibilities please refer to the job description.

The role requires someone who is hard-working and tenacious, has the ability to work on their own initiative, with excellent organisation and time management skills and who thrives in a busy yet small team environment.

If you have a proven track record in office management and administration, with the drive to play a supportive role in helping the charity achieve its goals and an empathy for the life changing work we do, then we’d love to hear from you.

We are looking for someone to help us to establish our first ever apprenticeships! Ambition Institute is mobilising to deliver higher level apprenticeships for qualified teachers from 2020 - enabling schools to use their apprenticeship levy to maximise impact on pupil outcomes through supporting their educators to keep getting better.

This role will develop expertise, advise internal teams and provide the interface with external accreditation partners and agencies, to award accreditations across our programmes and access associated funding.

The manager will be responsible for coordinating activities across departments to ensure that all accreditation requirements are fulfilled, and appropriate standards are maintained, establishing and overseeing efficient administrative systems. They will also support development work to secure new accreditations where needed.

The ideal candidate will possess the following qualities: 

• A strong commitment to helping educators serving children from disadvantaged backgrounds to keep getting better
• Previous experience of securing, awarding and/or ensuring compliance in the provision of accreditations 
• Strong project management skills with experience of complex projects with multiple stakeholders
•  Ability to understand and interpret complex regulations and provide advice to other specialist teams
• Good knowledge of EFSA funding rules and apprenticeship provision and requirements in general
• Excellent communication skills with the ability to persuade & influence
• Excellent stakeholder management, building positive and effective relationships with internal teams in a matrix structure as well as external agencies.
• Experience of developing and working with processes and systems relating to compliance and data management.
• Experience of working with large amounts of data, including interrogating and quality assuring large datasets, and the submission data returns to external agencies.
• A high degree of self-motivation and initiative, with the ability to proactively progress projects, making sound judgements on when to act and when to seek guidance, support or approval.
• Exemplary organisational skills to manage a complex workload to a high standard with meticulous attention to detail. 

Our offer 

We are happy to announce that we will be able to offer you: 

• Flexibility on how you work – agreed between you and your line manager 

• A competitive annual leave entitlement of 25 days, plus bank holidays 

• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate) 

• Competitive salary rates

• Access to an interest free season ticket and bike loans, as well as eyecare vouchers 

• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters. 

• A robust learning and development offer that ensures your continuous professional development 

How to apply 

To apply for any of our vacancies or for any questions or queries please visit our website. 

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

Unfortunately, due to the number of applications we receive at this stage we will not be able to contact unsuccessful applicants.

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation. 

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.  

We are looking for a high-calibre candidate to act as our Associate Network Manager. This is a fixed-term maternity cover role from January 2020 to December 2020.

You will have responsibility for developing, overseeing and co-ordinating our Student, Staff and Volunteering associate networks. At the heart of this network is an online platform, IU Connect, with compelling and relevant resources for our student alumni, as well as mentoring opportunities.The Student Associate Network operates an annual programme of events for members which may include networking events, work experience, training events and day conferences. The successful candidate will have a good understanding of the ways in which university students use digital media and the kinds of resources that they will find useful at different stages of their university career.The Student Associate Network is linked to the programmes our students take part in and the successful post-holder will also be expected to support with some delivery of the IntoUniversity programme. 

The role will be fast-paced and challenging. Each day you will be contributing directly to the success of the charity and the transformation of the lives of some of the UK’s most disadvantaged young people.

Do you like variety? Have you organised and managed successful events, have you experience of managing a website and do you like working with teaching professionals? Do you want to make a difference to the lives of those who are learning English in the UK? Would you like to work for a national charity with wide reach into different ESOL (English for Speakers of Other Languages) provision and a national policy role? If you answered 'Yes' to these questions, you might be interested in being our new National Coordinator!

The National Association for Teaching English and Community Languages to Adults (NATECLA) is recruiting for a new National Coordinator. The role will be 60% of full time over 3-4 days a week, and can be done remotely, although we are particularly looking for someone who can attend our office in Birmingham at least monthly.

Who we are

With over 500 individual and institutional members nationally, we are the membership body for ESOL and community language practitioners in the UK. For over 40 years we have supported our members with professional development opportunities, individually and sector-wide. We connect ESOL professionals with their local peers and we have shaped the sector through our policy engagement at the highest levels. Most recently we have been influential in encouraging the government to create a national strategy for English language, part of the new integration strategy.

The role

As our National Coordinator, you will be responsible for the day-to-day running of our membership charity, organising national events such as our popular and successful annual National Conference, working with regional branches, and marketing and communications with partners and external bodies. You will supervise the Assistant National Coordinator, who is based in our Birmingham office, and work closely with her.

How to apply

Click on the link to our website and send us your CV and personal statement describing how you meet the person specification. 

Applications close midnight Sunday, 3rd November 2019
• Interviews 12th November 2019 
• Interviews are likely to be held in Birmingham or London

Divisional Fundraising Officer

Hft is one of the largest and longest-established charities supporting people with learning disabilities. We work with people with learning disabilities to enable them to live the best lives possible. It's about giving people with learning disabilities the chance to have the kind of lives we might want for ourselves, or for our loved ones. This is what we do and this is why we need you to join our Fundraising Team.

Position: Divisional Fundraising & Supporter Care Officer
Location: Central Support, home based with travel in the Central division, ideally in or around north Birmingham
Job type: Part Time, Permanent
Hours: 21 hours per week
Salary: £19,469 pro rata
Benefits: Hft Plus benefits package (discounts and rewards across shops, restaurants, gym membership and days out), 20 days holiday (plus 8 bank holidays) increasing to 25 days after first year, contributory pension scheme and life assurance, an Employee Assistance Programme, annual staff award schemes, access to award winning training and development

Closing date: Friday 25 October 2019

About the role:

There has never been a more exciting time to join us. With the implementation of a new fundraising plan, we are ambitious to grow to help even more people with learning disabilities.

We are looking for a passionate and professional individual to join our team to help us engage with new and existing supporters. As the Fundraising and Supporter Care Officer in Central England, you will help maximise income and awareness for Hft by supporting the Divisional Fundraising Manager in developing regional fundraising activity.

You will assist the Divisional Fundraising Manager to achieve ambitious targets by proactively supporting individuals and organisations in their fundraising activities for Hft. No two days will be the same as you’ll be working with services, individuals, groups and corporates, supporting them with their fundraising ambitions.

About you:

We have big ambitions at Hft. However, these can only be achieved with the right people with the right skills and attitude.

The successful candidate may have a proven track record in fundraising or a supporter care administrative role and have ideally worked in the charity sector. But equally you could be looking for your first job in a charity; or someone outside of the sector looking to gain some amazing experience in a brilliant fundraising team. You will be self-motivated and task focused with excellent time management skills.

You will need to:

- Have a full UK driving licence and access to a car.
- Have a sufficient Broadband connection.
- Live in the region stated. Candidates who live outside should highlight an intention to relocate to the area in their covering letter for their application to be considered.

We look forward to hearing from you!

Strictly no agencies please.

You may have experience of the following: Divisional Fundraising Officer, Supporter Care Officer, Supporter Administrator, Customer Services Assistant, Customer Services Administrator, Fundraising Administrator, Supporter Engagement, Customer Service, Accounts Assistant, Administration, Third Sector, Customer Support, NFP, Not for Profit, etc

Ref: 89598

Legacy Fundraising Coordinator

Location: The Cedars

Status: Permanent

Salary: £16,055 - £20,615

Closing Date: October 25, 2019 5:00 pm

We are looking for a dynamic coordinator to help us grow our vital income from legacies through efficient administration and effective marketing of gifts in wills that have been left to Compton Care. You will be joining a busy and expanding fundraising team and will be helping to deliver a new income generation strategy with a focus on great supporter experience.

Role requirements:

• Manage and administrate a legacy caseload – dealing with enquiries, correspondence, updating the CRM database and ensuring all matters are dealt with in a compliant and legal manner.
• Act as first point of contact for all Legacy Giving enquiries, notifications and pledges.
• Deliver a gold standard supporter experience and a clear communication plan for each pledge or gift in will.
• To effectively market legacies in order to secure pledges from supporters and meet legacy income targets.
• To collaborate with other fundraising team members to deliver and grow key legacy fundraising initiatives such as Make a Will Month.
• Seek to engage with industry professionals such as solicitors, estate and wealth management services etc in order to market Compton Care’s need for legacies.

Qualifications/Skills/Experience:

• Minimum of 5 GCSEs (including Maths and English) or equivalent.
• Experience of Legacy administration
• Knowledge of fundraising databases or commercial equivalent
• IT literate with good experience of MS Office and database systems as appropriate for the role
• Experience of promoting fundraising campaigns, events or products.

Department: Expert Advice Team

Contract Duration: 12 months

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We’re looking for a Business Support Officer to manage our two Business Support Administrators and support teams within the Advice & Advocacy Directorate. This is a great opportunity to use your administrative skills, management experience and previous project work to assist with our policy development, advice giving and advocacy.

You’ll be working in a fast moving environment where the work is varied, so you’ll need to be flexible and have a proactive approach to problem solving, good organisational and excellent IT skills. You’ll be responsible for managing the workload of the Admin Function, prioritising and dealing with stakeholders requirements.

You’ll be the first point of contact for people who need help with a wide range of tasks and will support with admin tasks like booking transport, processing finances, assisting with the organisation of meetings/events and coordinate a variety of project work.

If you would enjoy providing admin and project support in a fast-paced environment in our friendly division and have excellent communication skills we look forward to hearing from you. 

This is a fixed term 12 month position. The role is full-time and the salary is £24,654 + London weighting of £3,520 if applicable.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Interview date: 06/11/2019

in2scienceUK is looking for two part-time Regional Programme Officers to coordinate our innovative programme giving young people from low income backgrounds the opportunity to reach their potential in STEM.

To date the charity has supported over 1000 young people from low income backgrounds through an impactful programme involving STEM work placements and skills days. Over the next two years we have ambitious aims to grow the prorgamme to support more young people throughout London, the South East, South West, East of England and the West Midlands and you will be pivotal in enabling us to do so.

As the in2scienceUK regional programme officer you will be someone who enjoys working with young people and has an understanding of the barriers facing young people from low socio-economic backgrounds access higher education. You will also be able to work with the Regional and London team and with multiple external stakeholders to deliver programme related activites, workshops and events.

Key Tasks:

• Conducting recruitment of students and hosts, which may include school visits, outreach to potential hosts, as well as working closely with organisations and academic institutions, speakers and existing partnerships.
• Coordinating student interviews and placement matches.
• Facilitating the delivery of skills and knowledge-focused workshops as required to support young people develop the neccessary skills to be confident in thier persuit of their future careers.
• Coordinating placement visits and other means of monitoring and supporting students and hosts during their placements.
• Reviewing and preparing materials for students and scientists at induction days.
• Maintaining up to date records through the programme’s database, supporting evaluation and research needs and ensuring data protection.

Key Skills:

• IT skills: competent user of Word, Excel, Powerpoint, Gmail and relevant database experience.
• Ability to write clear, accurate and appealing text for different audiences.
• Excellent presentation skills.

Personal Qualities:

• Passion for working with young people.
• Excellent communication and interpersonal skills that adapt to a range of audiences.
• Highly organised and efficient, able to prioritise tasks and be persistent.

Please send a CV and covering letter. Your covering letter should be no more than two sides of A4 and should outline why you are interested in this position and how you meet the criteria above, drawing on specific examples. Please indicate which regional role you are applying for.

Position: Regional Programme Officer

Location: Birmigham or Exeter (work from home) some regional travel required.

Hours: 16-24 hours/per week (to be agreed with candidate)

Salary: 24,000 - 27,000 (pro rata)

Contract: 9 month fixed-term contract