Administration Executive Jobs in Manchester

Vacancy Reference Number:

WCM/COMMS/FR/UK-R1

Position title:

Website Content Manager

Reports to:

Head of Digital

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

OR

Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.

OR

Remote / Hybrid

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £40,000.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)

Application Process & Closing Date:

Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th November 2024.

Ensure the Vacancy Reference Code is added within the Subject line of the Application Email. 

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP – as and when we find a suitable applicant

Start: ASAP thereafter

 

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

 

 

Job purpose:

The Website Content Manager will lead on the content strategy for our new and improved website - delivering engaging content which inspires our audiences to take action from praying to donating in order for Muslim Hands to continue it’s lifesaving work. The Website Manager will have oversight of all pages, from blogs to appeals, responsible for optimising our each for SEO and CRO.

Main responsibilities:

• Produce and publish new pages from appeals to blogs in line with the organisation’s needs – this includes copywriting and liaising with designers for creative.
• Create and deliver the website content strategy inline with our key fundraising touchpoints – delivering an approach which puts the audience at the centre of our plans.
• Lead on our SEO strategy in partnership with our agency to deliver SEO audits, SEO driven blogs and to improve our overall website ranking.
• Lead on creating and delivering our conversion rate optimisation strategy.
• Deliver a test plan of website content which optimises the user experience.
• Create, update and audit website pages in line with the orgs needs. Including copy, creative, landing pages, functions, journeys in line with our brand guidelines.
• Work closely with the external developers to suggest new features we’d like to test in terms of the site’s functionality.
• Communicate website updates to the wider organisation.
• Lead on reporting for organic search, SEO and CRO metrics on a weekly and monthly basis – sharing with SLT.
• Work closely with the digital marketing team to provide optimal user journeys to improve our fundraising and retention efforts.
• AOB the organisation sees fit for the role.

 

Person specification:

• A strategic thinker who will problem solve to deliver the website strategy.
• Project and time management skills including ability to implement test strategies.
• Proficient communicator with internal and external stakeholders. 
• Experience working in an agile fundraising environment and collaborating across multiple teams with strong stakeholder management skills.
• Detail orientated to provide complete and accurate content, some of which may need regular updating.
• Strong copywriter and storyteller.
• Previous Umbraco experience.
• Experience of SEO and SEM.
• Data driven and comfortable digging into analytics of website metrics.
• Experience working in a fundraising role.

 

 

Additional Requirements:

• Travel: Occasional travel may be required for meetings or events.
• Flexibility: Willingness to work outside of normal business hours when necessary:
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
  • Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  • Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Deadline for applications is 4th November 2024 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Other Information:

 

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

Action for Conservation is a grassroots charity using pioneering approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. We're looking to appoint a Senior Programmes Manager - North West (Maternity cover) to help us shape and manage our programmes for young people nationally and lead our work in the North West.
 

Key terms

Start date: as soon as possible
Starting salary: £36,749.45 - £40,773.98 depending on location and experience
Contract: Fixed-term for 12 months, with possibility to extend this if needed
Hours: Full-time, 35 hours per week
Evening and weekend work: Regular evening and weekend work, including residential work, will be required. Time off in lieu (TOIL) can be taken for overtime worked.  
Location: Remote or Manchester/London/Bristol (hybrid) - to be agreed with the successful candidate 
Travel: Regular travel to Manchester and the North West of England will be required where this is not the jobholder’s usual place of work, as well as occasional national travel for meetings

About the role

This opportunity comes at a unique and exciting time in the evolution of our charity, as we look at how we continue to grow our work sustainably and deepen the connections between our youth and land-based work streams.

As Senior Programme Manager, you will have the opportunity to shape our work nationally as well as lead our programmes in the North West of England, enabling us to grow our reach, deepen our impact and ultimately deliver our mission. Your work will ensure that across our programmes we offer young people meaningful and impactful opportunities to take action for people and the planet and have a voice in shaping the future of our landscapes. 

You will work closely with and report to the Head of Impact and Programme Operations. You will also line manage the other regional Programme Managers and a team of two Programme Coordinators in the North West, and will collaborate with the Land-Based Projects and Policy Lead and the Land-based Project Coordinator at the intersection of our youth programmes and land-based work.

With support from your manager and in consultation with the other regional Programme Managers, you will translate our annual programme strategy into a robust cross-regional implementation plan covering both programme design and operations and make tangible improvements to enhance efficiency and impact across our regions. You will also be responsible for ensuring that our programmes are delivered as planned, to a high standard in line with best practice and cohesively across regions, and that regional objectives and targets in the North West are achieved.

The ideal candidate will be a highly capable and experienced project/programmes manager and team leader with a proven track record of motivating and supporting others to achieve the best possible outcomes for your team and your programmes. 

Key responsibilities

• Lead Action for Conservation’s work in the North West, ensuring that regional targets and objectives are achieved and supporting the expansion of our programmes and projects in line with our organisational strategy.

• Support the cross-regional planning and management of our programmes to ensure that programmes are delivered on time and to budget, to a high standard and cohesively across regions. 

• Line manage the other regional Programme Manager and the North West Programme Coordinators, providing leadership, guidance and support as needed.

For a full job description and person specification please see the Recruitment Pack.

Why work with us?

You’ll be joining a young, mission-driven team who truly love what they do. Working with young people is always rewarding, sometimes challenging and never boring, and you’ll get to experience first-hand the positive impact that your work has. We work hard whilst maintaining a positive work-life balance and spend lots of time outdoors. In 2023, we were recognised by Escape the City as one of the top progressive places to work from over 13,000 nominations, after a rigorous assessment across six criteria, including Mission, Impact, People, Planet and Innovation.

Some of the benefits of working at Action for Conservation include:

• 25 days of annual leave plus public holidays, plus one additional day for each year served up to a maximum of 30 days
• Up to 5 days of professional development leave and up to 4 paid volunteer days each year
• A workplace pension with 3% employer contributions
• Access to flexible working to help you maintain a healthy work-life balance
• Regular team and organisational away days in the great outdoors
• Joining a growing organisation with the possibility to progress within the team as opportunities arise
• A robust training package and a bespoke development plan to support your progression and career aims  
• Opportunities to share your voice and shape the direction of our work, ensuring that our content is relevant and reflective of your interests and the issues facing your community
• Seeing the impact of what you do, as you transform young people's lives

Our commitment to diversity

Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. Currently, the environmental sector is the second least diverse in the UK, with just 4.8% of employees from ethnic minority backgrounds. If the environmental movement is to succeed in creating a greener future that supports society as a whole, we need diverse voices at the heart of our programmes. We therefore encourage people from demographics that are currently underrepresented in the environmental movement to apply. 

Guaranteed interview scheme

We particularly encourage applications from people from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.

How to apply

The deadline for applications is Sunday 27 October 2024 at midnight. Please click on 'Apply' to complete the online application form.

First interviews will be held remotely in the week commencing 04 November. Second interviews will be held in the week commencing 11 November.

If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please contact us by email.

The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.

You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.  

We have an exciting opportunity for a experienced and highly organised Governance Risk & Compliance Officer to join our team.  This pivotal role involves ensuring the effective administration of the Board's activities, maintaining robust governance practices, and ensuring compliance with all relevant legislation, regulations and internal policies.

The Governance, Risk and Compliance (GRC) Officer will play the lead role in ensuring the Trust’s adherence to regulatory requirements and internal policies.

1. Develop and Maintain Frameworks: The GRC Officer develops, maintains, and implements governance, risk management, and assurance frameworks. These frameworks guide security functions and activities within the company.

2. Internal Control Management: They manage the internal control environment by analysing data, mitigating risks, and maintaining corporate compliance procedures.

3. Support Internal Audits: The GRC Officer coordinates internal audits, collaborates with auditors, and ensures compliance with industry standards.

4. Legal Point of Contact: As the first legal point of contact, they advise staff on corporate compliance matters, including security assessments and risk control investigations.

5. Regulatory Compliance: The Officer reviews the company’s compliance with existing and new regulations, identifies deficiencies, and provides necessary mitigations.

In summary, the GRC Officer will ensure that the Trust operates within legal and regulatory boundaries while managing risks effectively.

The role will work closely with the Human Resources Manager and other Central support team members and sits within the Finance, Risk and Administrative Team.

The ideal candidate will have a robust, current understanding of risk management practices, compliance protocols, and governance structures, with recent relevant experience in a similar role.

The person will work closely with various departments to foster a culture of integrity and accountability, possess exceptional organisational skills, a keen eye for detail, and the ability to handle confidential information with integrity and discretion.

Why Join Us?

• Opportunity to play a pivotal role in shaping the risk and compliance culture of a dynamic organisation.
• Collaborative and supportive work environment.
• Competitive salary and benefits package.
• Professional growth and development opportunities.

Please note that unfortunately we are not able to offer sponsorship for this role, therefore you will need to evidence a right to work in the UK. 

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours (we are happy to consider part time with 0.6 FTE as a minimum)

Start date: November 2024 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £30,900 - £34,250 per annum if based in London. £28,325 - £31,675 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: 27th October 2024

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY 

upReach has grown quickly over the last 5 years, and our successful Income Generation brings with it a number of administrative elements, which are currently spread across numerous team members. We are investing in this new position in order to centralise those diverse admin responsibilities, with the Income and Finance Liaison Senior Officer taking full ownership of the associated processes and deliverables, and helping to establish "best practice" to support the Charity in our next growth phase.

The Income and Finance Liaison Senior Officer will contribute to the growth of upReach by working across the Income Generation and Finance teams contributing to a wide range of income and finance related activities. You will support the teams to meet income targets and deliver the 2024-27 strategic plan.

OUR VALUES

upReach upholds the following values:

• Perseverance

• Integrity

• Advocacy

• Aspiration

• Proactivity 

CORE RESPONSIBILITIES

Reporting to the Director of Income Generation and External Engagement you will work closely with the Director of Finance, CEO, Finance and Programmes teams, and colleagues across the income generating and external engagement team;  supporting them to meet financial targets, provide excellent stewardship and to  implement key administrative and financial processes. 

The core responsibilities include: 

Income generation and External Engagement

• Ownership of a range of administrative tasks, including stewarding of donors and partners and support of the Development Board.

• Promptly addressing incoming queries from supporters and partners, including email, telephone and post; assist the team by managing;

  • Departmental email inboxes

  • Prioritising requests and responding where appropriate

• Oversee the management of contracts with partners and funders; generate, issue and follow up in a timely fashion.

• Support the timely production of monthly management reports.

• Play a key role in the complaints procedures for the department and conduct full investigations where needed.

• Work with the team to ensure all relevant data is created and maintained regularly and accurately on the CRM (Customer Relationship Management) database.

• Keep on top of developments, changes in trends and patterns, new techniques and legislation. 

Finance

• Act as the key liaison point between the income generation and finance team.

• Work with Finance to identify and find solutions to bottlenecks in the purchase order, invoicing and payment process.

• Ensure that money coming into the charity can be identified and coded accurately on the CRM database and finance systems.

• Create and maintain accurate records in the finance system, including billing values, timings and dates.

Team Working

• Work with colleagues across the department and organisation.

• Lead and support rotatees (Team members on the Graduate scheme) and volunteers as required.

• Ensure upReach promotes a high performance culture and professional integrity.

• Support the implementation of business improvement and people development initiatives.

• Commit to the annual appraisal process, including deadlines and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals. 

Other

• Occasional out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders

• Some UK travel will be required from time to time

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.

SKILLS AND EXPERIENCE

The ideal candidate should display these skills: 

• Excellent organisational skills and the ability to prioritise and deliver to tight deadlines across different departments

• Strong administrative and numeracy skills

• Excellent communication skills (both oral and written) 

• Problem solving and solution focussed

• A wonderful team player with a positive and enthusiastic approach

This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment. 

To be successful in this role, it is anticipated that you will have experience of working in a fast paced environment, and are able to demonstrate a high level administrative and numeracy skills;

• Strong relationship building and customer service experience with internal and external stakeholders.

• Experience working in a fast-paced environment.

• Ability to maintain accuracy and work independently to find solutions to problems.

• Supporting the preparation of annual budget reviews and KPI (Key Performance Indicators)/OKR reports (full training will be provided as required)

• Ability to work cooperatively with and through people to reach goals.

• High-level of computer literacy, specifically Google Suite

• Working on a variety of projects at the same time and delivering to deadlines.

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave.

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, this increases to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials.

• Dedication to Staff Wellbeing through our Employee Assistance Programme 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Ethnic Minorities Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close at 11:59pm on 27th October 2024. 

EQUAL OPPORTUNITIES

upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.

As HR Business Partner, you will play a strategic role, acting as a partner to the senior leadership to enable us to deliver as effectively as possible to people with ME. Many of our 35 colleagues have direct experience of ME and, as an ME organisation, we work hard to ensure that we provide reasonable adjustments and support to enable them to make the valuable contributions they do. You will work closely with the Management Team to drive this work. You will need to develop a deep understanding of the organisation and our work, build strong, effective relationships with our colleagues and bring expertise to the various HR functions and strategic business support areas.
 

Key Duties

People & Culture Strategy

• Work with the senior leadership to deliver the People and Culture and the Equity, Diversity and Inclusion Plans that enables the delivery of organisational goals
• Drive consistency of the implementation of the Plans
• Work with the senior leadership to review data, analyse trends, providing data-driven solutions/decisions to support cultural development. Use ongoing analysis to test the effectiveness of People and Culture interventions and processes within the organisation
• With senior leadership, manage talent and succession planning

Human Resource Management

• Provide first point of contact HR advice and support to colleagues and line managers, ensuring all instances are recorded appropriately
• Manage the compliant use of, and be first point of contact for, colleague queries on the HR IT System (currently BreatheHR)
• Support HR investigations and line managers with grievances, disciplinaries and other similar matters, recording meeting minutes and agreeing next steps.
• Liaise with the Federation of Small Businesses (FSB; provides insurance and employment legal advice) on complex HR cases that require external input, either on behalf of or alongside relevant line manager(s)
• Oversee all HR policies and procedures, being guided by relevant internal data and industry best practice, and ensuring they are regularly reviewed
• Complete all required administrative tasks for new starters and colleagues leaving the organisation
• Processing and managing of maternity, paternity, and adoption in line with policies and best practice
• Running of monthly HR reports, to include sickness auditing and dissemination of relevant data to CEO and line managers, if required
• Scope, plan and book/deliver appropriate training across the organisation and for individual employees where necessary
• Managing the recruitment lifecycle, which is to include advertising of vacancies, screening of applicants, interview diary management, referencing and document checks, onboarding coordination
• Manage and administer all changes to contractual terms and conditions with appropriate paperwork disseminated to relevant parties
• Oversee HR support for volunteers, including Trustees and Sub-Committee Lay Members
• Oversee the organisation ‘Wellbeing Weekdays’ programme (a monthly programme to support colleague contact and wellbeing)
• Support change management processes

Business Support/Compliance  

• Contract management for Employee Assistance Programme
• Contract management for IT

The Prince's Trust believes all young people should have the chance to succeed, they are the key to a positive and prosperous future. The young people we help, face a range of challenges, our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.

We are looking for a Centre Coordinator to join our team in our Manchester Centre. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.

You will indirectly support young people by ensuring that our Manchester Centre operates safely and efficiently. You will be responsible for managing delivery space, ensuring facility compliance, and controlling office equipment and supplies. Having previous administrative experience is beneficial but not essential.

To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role no two days are the same, you get to be involved with many different functions of the Trust and interact with everyone who works in the Manchester Centre, this is why planning and organisation skills are a must.

If you are up for a challenge and enjoy working in a team, we would love to hear from you!

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Street Paws is a non-profit organisation that was founded in 2016 with the aim of providing free and accessible veterinary care and support services to pets of homeless people in the UK. We strive to bridge the gap between animal and human welfare services. Ensuring that pets are not left behind in the fight against homelessness.

Demand for our services is ever growing due to the impacts of cuts to public funding, rising private rents, limited social housing and cuts to housing benefit. Research has shown that many owners have been asked to give up their pet in order to get accommodation. Homeless people will rarely agree to go into a hostel without their pet choosing instead to remain in extreme vulnerability and depravation on the streets.

Role Summary

This is a new position at Street Paws which has been created to support ongoing projects in the Greater Manchester region. The role involves assisting the Operations Manager in expanding current projects, such as incorporating hostels into our Dog Champion Scheme and developing the new volunteering scheme nationally. Responsibilities include recruiting volunteers and fostering positive relationships to enhance the volunteer experience, providing support and guidance, networking and developing relationshipes with current and new stakeholders and attendance at regular meetings across the Greater Manchester area.

Role Description

Based in the Greater Manchester area, the Project Coordinator will be responsible for supporting the Operations Manager with the delivery, administration, and support of Street Paws’ work nationally. The role will support the onboarding of new partners and the management of existing partners, including suppliers and contacts. They will be a point of contact for internal and external enquiries.

The Project Coordinator will support and develop our new volunteer programme, including recruitment and retention of volunteers, volunteer inductions, and training. Street Paws is a small team, and as such, we expect people to be highly flexible in their roles and willing to turn their hand to anything that needs to be done.

Responsibilities

• Promote the charity’s work nationally.
• Respond to internal and external enquiries regarding the charity’s projects and services.
• Actively seek out, develop, and maintain partnerships to strengthen the charity’s projects.
• Ensure each onboarded partner is aware of our services.
• Support the Operations Manager in the expansion of the charity’s projects to new partners and areas.
• Support the Operations Manager with the onboarding of hostels.
• Lead on the development of our volunteer programme.
• Responsible for all aspects of volunteer support; advice, guidance, recruitment, training, induction and onward volunteer management.
• Establish positive relationships with volunteers to ensure that they have a fulfilling volunteering experience.
• Design information gathering format for feedback, and statistics from partners and volunteers.
• Contribute content ideas and create copy for social media content, articles, blogs, and a quarterly newsletter for volunteers and supporters.
• Provide feedback to the Street Paws CEO to report on the charity’s KPIs.
• Travel to hostel locations as required to support hostel partners and volunteers.
• Support partnerships across the Greater Manchester area and attend sessions to provide support for people with pets.

Interviews will commence week beginning 21st October and as part of the interview process you will be asked to prepare a short 10 minute presentation on the following Question:

How would you approach the recruitment and retention of volunteers?  What would you need to consider and who do you believe would be your main stakeholders in this project?

The Sophie Lancaster Foundation is a registered charity established in memory of a young woman who was tragically murdered for her distinctive gothic appearance. Our mission is to challenge prejudice and intolerance, especially towards people from alternative subcultures, and to celebrate diversity within our society. Based in Haslingden, Lancashire, we have a large following both nationally and internationally and are a well-known presence within the alternative community.

We’re looking for a highly creative social media and marketing specialist to craft and deliver engaging content across our digital channels and spread our inspiring message of tolerance and respect to an even wider audience.

The Role

We need someone with professional social media and marketing experience who is passionate about driving the Sophie Lancaster Foundation forward. You’ll manage our social media presence, engage with our followers, and create new opportunities for conversation and audience growth. As a champion of our brand, we’ll look to you to ensure our communications are always spot-on. Your writing should shine across various platforms, whether it's website content, leaflets, or marketing emails. With a keen eye for design, you’ll create impactful social media posts and use both photography and video to boost engagement. Identifying ways to expand our audience and increase income is vital for our self-funded sustainability. Besides working at your desk, you’ll also represent the Foundation at events and festivals, becoming a key member of our small team. This role is offered as a one-year contract with the potential to be made permanent and has an annual leave entitlement of 25 days per year.

About You

You might belong to an alternative subculture yourself, or at the very least, you’ll understand and empathise with subcultural groups and champion cultural differences.

As well as being technically savvy, you’ll be fully engaged with our mission. Sharing Sophie Lancaster’s story is a privilege, and you’ll take pride in creating work that challenges hateful behaviours and inspires a diverse audience around the world. You’ll be a skilled organiser and administrator, who’ll be comfortable managing a busy diary filled with social media schedules, campaign deadlines and events.

Representing the Foundation is a key part of the role, so you will need to be self-sufficient in driving the company vehicle and transporting merchandise and presentation materials from our office HQ and into the event venue. Overnight stays are sometimes necessary. Please only apply if you’re based in the local area as remote working will not fulfil the in-person support required. Social media demands regular evening monitoring so if you are building a portfolio career and are not available in the evenings or don’t want to be disturbed, then this is not the role for you. Time in lieu is provided for work outside of your core hours and flexible working can be discussed.

Most importantly, you’ll be a fantastic team player who instinctively steps up to get the job done and will always go that extra mile. Your energetic, positive personality will help you build connections with communities and supporters, representing the Sophie Lancaster Foundation and our values with enthusiasm and warmth.

Location: Remote

Hours: 0.6 FTE / 3 days per week, flexible working available however Wednesday afternoons is a core time for BE wide meetings.

Pay: “Head of” band £42,394 FTE, pro rata £25,436.40 

Contract type: Fixed term, maternity cover starting December 2024, running until November 2025, with a possibility of month by month extensions thereafter

Reports to: Managing Director

About Beyond Equality

Beyond Equality works with men and boys towards gender equality, inclusive communities, healthier relationships and better mental wellbeing. We have a range of activities, centering on a range of interactive group workshops that have reached 100,000 people in schools, universities, sports teams, workplaces and community organisations, as well as research and expert advice, external communications and professional development training. 

Our Values

Beyond Equality takes a positive and compassionate approach to working with men and boys, helping each person improve their wellbeing as well as finding their role in building a safer and more equitable future for others. We are an intersectional feminist organisation. We realise change can require direct challenge to some engrained power structures and biases. We know that this challenge can be sensitive and destabilising, and is best handled with compassion and care. We take the same approach to our internal team dynamics, placing a high priority on mutual respect and support. We are evidence based, drawing upon best practice, collaborating with leading researchers from several fields, and always working to ensure our practices are as impactful as possible. 

Our Ideal Candidate

This role is responsible for the implementation and oversight of all internal operations appropriate for a small charity.

Our ideal candidate will be process-driven and work in a methodical manner. They will be able to ensure that the organisation’s internal development projects are well mapped out, delegated and progress in line with timelines. As part of the senior management team, they will bring structure & organisation to the team, learning how to implement and adapt processes to work with the different requirements of our projects. They will be a strong communicator, and capable of teaching various stakeholders how to work within new organisational frameworks. They will be able to use reporting structures and feedback mechanisms to ensure effective operations. However, they will be able to tailor these appropriately to the time resource available to our team. They will be an effective communicator in team meetings.

Responsibilities

• Internal Operations management

  • Decision making, insight & management of all activities using Trello

  • Delegation & collaboration with Executive Assistant on Internal Operations related work (Internal Comms, Policy administration, IT Support)

  • Ensuring smooth running of the following areas;

    • Internal Communications

    • Reporting

    • CRM (Salesforce)

    • IT Support

    • Policy

    • Procedure

      • GDPR

      • Health & Safety

      • Safeguarding

      • Staff Wellbeing

• Reporting

  • Preparing departmental reporting dashboards (google sheets)

  • Supporting department managers to set up data collection for feeding in to reporting dashboards

  • Attendance at monthly Finance meetings

  • Updating monthly dashboards with finance data

  • Monthly meetings with Department Managers/Heads of departments (x6) focused upon KPIs across finance, reach and quality.

• CRM (Salesforce)

  • General Salesforce administration

  • Collaborating with all departments to ensure user needs are met

  • Modifying salesforce system to meet user needs

  • Setting up reports

  • Setting up dashboards

  • Training & ongoing support of salesforce users

  • Monthly housekeeping & support meetings with each department

• Policy

  • Creation and maintenance of Policy creation & update process

  • Monthly policy work planning with executive assistant

  • Management of controlled documents

  • Creation of new policies

  • Update of existing policies

  • Training staff on policies

• Procedure

  • Creation and maintenance of procedures based on policy requirements

  • Training staff on procedures

  • Delegation & accountability of staff holding actions

  • Domestic Abuse Procedure

    • Monitoring of the Support Request form

  • Additional responsibilities as required.

    • Improving procedures & ensuring all policies have adequate procedures to support them is a key area of improvement within Internal Operations, and additional procedure responsibilities will arise as policies move through the update process.

• Meetings & general staff responsibilities

  • Attendance at weekly casual social drop-ins (optional)

  • Attendance at All Staff meetings (monthly)

  • Attendance at Senior Staff meeting (monthly/quarterly)

  • Attendance at Trustee meeting as requested by Managing Director

  • Impact, Quality & Learning

    • Contribution to resources as requested

    • Engagement with internal learning resources

  • Policies

    • Follow all BE policies

Skills

• Highly organised

• Attention to detail

• Strong time management skills

• Strong administration skills

• Strong communication skills

• Personable, able to balance compassion and accountability

• Responsible

• Proactive

• Able to manage your own and others workload

• Able to deliver work in a timely manner

• Able to delegate and hold team accountable

• Consistent/good experience with;

  • Salesforce administration

  • Trello

  • Google sheets

• Previous experience in relevant areas;

  • Charity sector

  • Operations

  • Salesforce administration

Application Process

To apply for this role please send your CV and a cover letter.

Your cover letter needs to be a structured letter addressing your core strengths and experience for the role, and each of the key areas of responsibility (max 150 words per area);

• Charity operations management

• Reporting

• CRM management

• Policies

• Procedures

Please also demonstrate your values alignment with Beyond Equality (max 150 words)

Deadline: Please send applications by end of day 16th of October

Provisional timeline: Applications will be reviewed by the end of October, with interviews held wc 11th November.

Successful candidates will be invited to interview. There will be two rounds of interview, round 1) focusing on competency for the role, and 2) focusing on values alignment.

Equal Opportunities Statement 

Beyond Equality strives to be an inclusive employer. We want to provide a working environment, and a recruitment and hiring process, that is welcoming, accessible and supportive for everybody - including and especially those who are marginalised in society. With this in mind, we’ve worked to create an application and recruitment process that is as straightforward and transparent as possible. 

We welcome applicants with non-traditional educational backgrounds, and only ask for degree-level qualifications where this is absolutely necessary for a role. We appreciate the value of varied experience and fresh perspectives - if you are not sure whether you are qualified or experienced enough for a role, but you think you meet the person specification, we encourage you to apply anyway. 

We particularly welcome applications from people of colour, LGBTQ+ people, women, new or expectant parents/carers and disabled people. 

We aim to share most interview questions and tasks five working days in advance of the interview to give applicants time to prepare, with extra time available for disabled applicants upon request. If there is anything else we can do to make the application and/or interview process more accessible for you, we want to hear about it, and will do our best to meet your requirements - please reach out via the contact email address in the job pack for the role you are applying for and tell us what you need.

We are a diverse organisation and we appreciate the value of lived experience. When our team members want to draw on their own lived experience to inform aspects of their work, we do our best to support them - but we’ll never expect or require you to draw on your own experiences if you don’t want to, or to do extra work on the basis of any aspect of your identity. 

 

Metro has been improving the quality of life for blind and partially sighted people for 50 years through sport and social activities. We recently won The Kings Award for Voluntary Services, the equivalent of an MBE for charities and the highest recognition a charity can receive. We are looking for a self motivated Fundraiser with good communication skills to join our charity, working closely with the CEO to develop and update the fundraising strategy in order to sustain good income generation. Some travel may be required to attend meetings or sporting activities.

Job title: Employment and Engagement Adviser

Location: Hybrid, contracted to work at our Manchester or Birmingham office at least 2 days a week.

Salary: £26,000 - £29,000

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)

Contract: 12 months FTC, with intention to make permanent if pilot is successful/subject to funding

Language requirements: Fluency in English and at least one target language is desirable e.g., Arabic, Tigrinya, Ukrainian, Pashto, Farsi, Dari or Cantonese.

Overall purpose

We are excited to pilot a new type of Employment Adviser role in our Services team, focusing on building relationships with local employers to support our job-ready clients in securing employment.

You will build networks of local employers and collaborate with our Employment Advisers to help clients with intensive job searches and applications, while managing your own caseload of work-ready clients.

We are seeking candidates with experience in engaging employers and knowledge of the local job market, including finding hidden opportunities.

The primary focus of your role will be helping individuals facing employment barriers, especially those who have experienced forced migration, find paid work. You will manage a fast-paced caseload, providing one-on-one support to clients online, by phone and in person to help them reach their employment goals.

In addition to direct client work, you will assist the team in identifying job opportunities and work with the Senior Services Manager to develop key employer relationships. You will also coordinate your clients access to volunteer-led support, scheduling mock interviews and practice sessions.

We offer a collaborative team environment where your contributions are valued, and you can make a meaningful impact on people’s lives.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 20th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

We have an exciting opportunity for an established and highly motivated Director of Finance to join our Senior Leadership Team, and who will be responsible for providing financial leadership, control and planning for the organisation.

Victim Support is the leading charity in England and Wales that supports people affected by crime and traumatic incidents. We provide personalised support to help people manage after crime and feel safer through a combination of dedicated specialist services as well as on-line support. We also ensure victims know their rights and we campaign to make them stronger.

Each year we offer information and support to almost 800,000 people and 153,000 received tailored support from our dedicated, skilled support workers and volunteers, Independent Domestic Abuse advisors and Independent Sexual Violence advisors. We are a truly independent organisation that delivers our services both through local teams embedded in the communities in which they live and work, as well as nationally through services such as the National Homicide Service, our 24/7 Support line, our live chat service and our on-line self-help platform, My Support Space.

This year we celebrate our 50th anniversary. As we look ahead to the future, we will continue to deliver the highest quality services to those that need them. We will give victims a voice and a platform to create change and reform in a deeply broken criminal justice system. We will listen, adapt and improve, giving victims options and flexibility in how they access our support, reflecting the changing ways we all live our lives.

In order to achieve our vision we need a highly capable Director of Finance to build and improve on our high-performing finance function and to drive forward operational excellence.

Reporting directly into the CEO, you will be responsible for developing and implementing our financial strategy, long-term financial planning, and developing commercial strategies to maximise income and operating contribution. You will also have responsibility of cash management, risk management and governance. You will be the Senior Information Risk Owner (SIRO) for the organisation and will lead on Property and Procurement.

This is a varied and exciting role which will provide you with the opportunity of leading a well-established team of professionals, reporting on the financial performance of the organisation together with providing analysis, advice and support to facilitate decision making to deliver sound financial management.

You will be a qualified accountant, and will need to demonstrate:

· Proven experience in a leadership role;

· Experience at Board level and ability to work in collaboration with Trustees and colleagues;

· Understanding and experience of strategic risk management, finance audit and internal controls

You will be a confident, energetic and engaging individual with an enquiring mind and passion for excellence and innovation in pursuit of sustainable growth and excellent service delivery. You will have excellent communication skills and confidence to operate at the highest levels. A commitment to Victim Support’s purpose, vision, values and ethos is essential. This is an excellent opportunity for somebody who wants to make a difference. 

If you believe you have the skills and qualities to provide the exceptional leadership we are seeking, we very much look forward to hearing from you.

We are strongly committed to increasing the diversity of our organisation and welcome applications from all sectors and backgrounds.

Recruitment timetable:

Application deadline: Sunday  13th October

Shortlisting: approx. Wednesday 16th October

First stage interviews:                    w/c 21st October

Second stage interviews:               2/c 4th November

To apply, please send your CV and supporting statement via the link by Sunday 13th October

 For an informal conversation about the role please contact our exclusive recruitment partner, Rosemary Pini of Allen Lane via the agency website.

Press Officer

Salary: £30,000 - £35,000, non negotiable and dependent on experience.
Location: This is a remote role, with a requirement to attend the UK Covid 19 Inquiry as frequently as possible when it is sitting, and on key days such as the opening of Modules or when high profile witnesses are called.
Hours: Full time, but flexible, with a requirement to work outside of office hours to attend key meetings and manage the press inbox when there is high demand.

Covid-19 Bereaved Families for Justice are looking for a press officer to oversee our press and communications as we fight to ensure the mistakes from the pandemic are never repeated again.

This is an exciting opportunity to manage the press office for an organisation which in recent years has been at the forefront of some of the biggest news stories in the country, including the Covid Inquiry, ‘Partygate’ and many more.

We are looking for someone who supports our cause of ensuring that the mistakes made in the pandemic are never repeated and has good people skills to work sensitively with those who have been bereaved by Covid-19.

You will be one of a four person staff team working alongside our Directors and over 7,000 members who are all personally bereaved. You will be line managed by our campaign manager.

To apply, please provide us with your CV, and a cover letter outlining how you meet our essential criteria and why you would like to take on this role.

Press Officer Responsibilities:

• Manage our press officer so that we are able to respond to press inquiries in a timely and effective manner. We are lucky enough to manage a very busy press office, so strong organisational skills are required.
• Create press plans and proactively pitch stories which help achieve our wider campaign goals. This will involve creating press strategies with creative flare and the Press Officer will need to be comfortable thinking of new angles and stunts to raise our profile.
• To cultivate new and nurture existing media contacts
• Media train and support volunteers from the campaign
• Deputise for the campaign manager when required
• Oversee and generate fresh content for our social media channels, working alongside volunteers from the campaign
• Support with drafting copy to update our members as well as fundraising and reaching other external stakeholders when necessary
• Translate at times complicated policy lines around public health and legal processes into compelling personalised narratives for press statements and comments

Essential Experience:

• Experience of working within a busy press office environment, PR agency or as a journalist  
• Proven experience of creating and implementing effective media strategies which help advance wider organisational aims and goals.
• Proven experience of proactive pitching stories in high profile media outlets that help to advance an organisations aims
• Proven experience of managing and maintaining good relationships with a variety of journalists, including national print and broadcast media, as well as political and health correspondents.
• Experience of prioritising effectively in a demanding and fast paced environment
• Excellent writing skills that can be tailored to reach a range of audiences.
• Experience of working with case studies and being sensitive and supportive to their needs
• Experience of successfully media training spokespeople
• Personal belief in and support for the aims of Covid-19 Bereaved Families for Justice UK
• An understanding of, and commitment to, the principles of equality, diversity and inclusion

Desirable experience

• Experience of managing, creating and implementing media strategies on contested issues in a fast paced environment.
• Experience of media training volunteers and people with lived experience of a particular issue
• Experience of working in social media to help an organisation reach a wide audience

You may also have experience in the following: Press Office coordinator, Communications Coordinator, Digital Marketing Coordinator, Online Marketing, Email Marketing Assistant, Marketing Assistant, PR Coordinator, Marketing Administrator, Marketing Executive, Marketing Co-ordinator, Marketing Assistant, Marketing Coordinator, Marketing Associate, Digital Marketing Executive, PR Officer etc.

REF-216 971

Join Addiction Family Support

Addiction Family Support is a UK-based charity dedicated to supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.

The Role: Bereavement Support Worker

As a Bereavement Support Worker at Addiction Family Support, you will provide crucial emotional and practical assistance to individuals affected by the loss of a loved one due to addiction. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.

This role offers flexibility, allowing you to work remotely or in person, depending on the needs of the service and your own availability. Bereavement Support Workers operate within a flexible rota system to ensure those in need of support receive timely and consistent care.

Responsibilities:

• Offer empathetic and non-judgmental emotional support to those affected by the bereavement of a loved one due to addiction.
• Provide information, literature, and resources to help individuals and groups manage grief and cope with their situations.
• Facilitate or co-facilitate bereavement support group meetings, creating a safe space for participants to share their experiences and provide mutual support.
• Respond to inquiries and offer structured emotional support through helplines or support groups, following guidelines and safeguarding practices.
• Maintain accurate and confidential records in line with GDPR and the charity’s policies.
• Ensure safeguarding concerns are addressed promptly and signpost individuals to additional services where appropriate.

Ongoing Support

As a Bereavement Support Worker, you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide.

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

The deadline for submitting applications is 5.00pm Thursday 10 October 2024.

Interviews will be held Tuesday 15 October 2024.