Administration jobs

An exciting opportunity has arisen for an HR Administrator to join a highly regarded not-for-profit organisation. This is a full-time, 12 month fixed-term maternity cover contract based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.

Key responsibilities of the role:

• Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
• Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
• Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
• Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
• Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
• Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records
• Support wellbeing initiatives and activities for staff
• Monitor HR and recruitment inboxes, respond to general queries, and process invoices
• Collate monthly payroll data for submission to finance and support key HR processes such as probation reviews and end-of-year activities

Ideal candidate profile:

• Previous experience in an administrative role within a busy team, ideally within HR
• Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
• Excellent attention to detail, organisation, and ability to prioritise effectively
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams
• Proven ability to manage sensitive and confidential information with discretion
• Proactive and self-motivated, with a positive approach to work
• Experience of working in the charity or clinical sector is desirable
• Knowledge of Canva or similar design tools would be an advantage

Location: London (minimum 4 days per week in the office after induction)
Salary: £30,000 per annum
Working hours: Full-time (35 hours per week)
Contract: Fixed-term maternity cover (12 months)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Contract type

Permanent

Location

Whittington

Hours

Full time (37.5 hours per week)

Annual salary

B1 £25,263.19 to £26,651.49 

Review date

07/09/2025

The Governance Assurance Administrator role supports St Giles Hospice Group and non-clinical governance with vital administrative tasks. The role is pivotal in ensuring and maintaining high standards of operational governance.

You will provide administrative and coordination support for the governance processes to ensure the effectiveness of the operational governance framework. 

You will be responsible for a wide range of end-to-end administrative tasks, coordinating and facilitating meetings, and associated reporting related to operational governance and assurance activities, ensuring compliance with policies, procedures and regulations.

Qualifications

Desirable

·Educated to A-Level grade C or above, or equivalent qualification

Knowledge and experience

Essential

·Experience of working with and providing high level administrative support to Senior and Executive management

·Experience of diary management for multiple colleagues/senior management team

·Experience in assisting with projects, tracking progress, and supporting cross-functional teams

·Excellent working knowledge of good governance practices in an organisation

·Familiarity with yearly committee meeting yearly cycle, meeting organisation, and robust minute taking

·Experience of producing complex information in a straightforward and easy to understand format e.g. governance committee documentation/supplementary papers, policies, reports and presentations

·Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and other relevant office software

·Experience of working with staff at all levels of seniority

Desirable

·Understanding of the requirements for managing and protecting information and the ability to maintain the confidentiality and security of data at all times

·Experience in ensuring compliance with the legal and regulatory frameworks applicable to an organisation, such as the Health and Safety Executive, the Care Quality Commission etc.

·A good understanding of the health and social care environment and the roles and responsibilities within it

·Experience/knowledge of risk management

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Excellent written and verbal communication, with the ability to interact with senior leaders and external stakeholders professionally

·Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure

·A meticulous approach to handling tasks and managing complex diaries and documents

·Experience in handling sensitive information with the highest level of confidentiality and professionalism

·Ability to prioritise schedules, highlight potential clashes or concerns, and forward plan meetings and documentation for SLT

·Ability to work on own initiative, working under minimum supervision and at pace

·Ability to make decisions on difficult and contentious issues where they may be several courses of action, knowing when to escalate

·Ability to inspire confidence of colleagues, particularly senior management

·Effective organiser, planning ahead to meet deadlines for report production and meetings

·Attention to detail and accuracy

·Problem-solving and analytical skills

Personal Attributes

·Empathetic

·Emotionally intelligent

·Team player

·Able to work under pressure

·Collaborative

·Professional and courteous manner

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Governance Administrator & Clerk to the Board Vacancy

The Governance Administrator & Clerk to the Board will provide an exceptionally high level of governance and administrative support to the School’s Boards and Committees and the Board of Directors for Rambert Grades (a joint venture between the School and Rambert). The post-holder will utilise current and relevant technology and AI (such as Microsoft 365 Bookings and CoPilot) to schedule meetings, prepare agendas and supporting papers and take accurate and detailed minutes, to help ensure good governance and compliance.

This job requires a meticulous individual, with a flair for writing accurate and detail-oriented minutes. The postholder will have excellent organisational skills, an appetite for hard work, an eye for detail and a desire to work in the Higher Education or Charity sector. They will actively promote and uphold the School’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential and often sensitive information that they are party to. They will work effectively and build strong relationships with senior leadership and the Board of Trustees.

Hours

Part-time – 0.5 FTE (20 hours/week)
Flexible annualised working pattern available to suit the needs of the role and the postholder (e.g., working parents). Weekly hours may vary based on workload demands, with increased hours during peak Board and Committee meeting periods (January, March, May/June, October/November) and reduced hours during school holidays. Monthly salary remains consistent.

Contract Type

Permanent

Salary

£14,500 – £15,750 (0.5 FTE)
£29,000 – £31,500 (Full-time equivalent)
Based on experience.

Benefits

• 10.5 days annual leave (0.5 of 21 days FTE), plus English public and bank holidays
• Additional gifted time off during the two-week Christmas closure
• Paid overtime and Time Off in Lieu (TOIL), where applicable
• Flexible annualised working pattern
• Generous pension scheme – up to 6% employee / 9% employer contributions
• Employee Assistance Programme
• Cycle2Work Scheme
• Staff training and CPD opportunities
• Friendly, inclusive, and accessible working environment

Location

Remote and onsite at:
Rambert School, St Margarets Drive, Twickenham TW1 1QN
Please note: There is no lift access to the upper floor of Clifton Lodge, making the site only partially accessible to wheelchair users.

We are the largest sexual violence support provider in Wales, with 30 years’ experience of delivering specialist therapeutic support to adults and children affected by the trauma of rape, sexual assault or sexual abuse.

As a charitable organisation, we offer a full range of free specialist crisis, advocacy, wellbeing and counselling services. We are widely regarded throughout the UK as a leading organisation in our field. We support nearly 4,000 people each year.

Beyond that, we use our experience and expertise to train and educate others on the wide-ranging impact of rape and sexual abuse, and use our voice to advocate for those who are often silenced by stigma.

PURPOSE OF THE POST

To provide support to the Head of Corporate Services in developing, monitoring and maintaining systems to facilitate the smooth running of the organisation and to support the fulfilment of the Charity’s aims and objectives.  

GENERAL

• The post holder will embody New Pathways’ ethos and values and will model appropriate behaviours at all times and in all areas of responsibility.
• Commit to a continuous improvement culture and be prepared to undertake other duties and responsibilities relevant to the nature, level and extent of the post.
• Ensure CPD by attending relevant training and workshops as required.

MAIN TASKS AND DUTIES:

• Completing HR administration and support.

• Support in the process of achieving and maintaining external Quality Standards.

• Contribute to the organisation of external and internal events.

• Maintaining staff training records and directing staff to compulsory training courses.

• Developing and maintaining processes and system for effective recruitment.

• Maintaining systems including Disclosure Services, Ihasco, BusinessSafe etc.

• To undertake relevant training as required.

• Undertaking any other reasonable task not outlined in this job description but which will assist the aims and objectives of New Pathways.

Benefits of working with New Pathways

• High level of professional and wellbeing support
• Generous pension
• 25 days annual leave plus bank holidays
• Additional 5 days annual leave after 5 years of service
• Additional time off between Christmas and New Year
• An annual Birthday Day
• Flexible working patterns.
• A package of wellbeing support including self-care workshops, flexible lunchtimes, staff recognition schemes etc.
• Access to training, relevant to the role.
• Continuous opportunities for career development
• Access to supervision/mentoring for all staff, as required
• Access to Health Assured 24 hour telephone crisis support
• Access to Health Assured counselling
• Mentor and ‘buddy’ system for all new staff
• Staff ‘Away Days’
• Laptop and mobile phone (where required)
• Organisational sick pay

Additional Information

New Pathways are equal opportunities employers, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applications for employment.

Data & Systems Administrator

The Community Development team at KCLSU are looking for a Data & Systems Administrator to provide our data and systems service to our 3,600 Community Leaders, Volunteers and Representatives who run Student Group Activity and represent their student community

Key responsibilities include; 

• Managing and maintaining our databases and trackers.
• Administering and maintaining our systems procedures.
• Supporting services across Community Engagement with data and system administrative needs.

To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached. 

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

Salary

£29,835– £33,627. This is a KCLSU Band 3 role, and the successful candidate will be appointed on Spine Point 3.1

Hours

35 per week

REF-223 494

Finance Systems Administrator (Unit 4/Agresso)

A place to create moments that matter

Location: Bradford/Burnley/Camberley/Peterborough/Stockton

Salary: £39,716 per annum

Contract Type: Permanent

Hours: 35 hours per week, Monday – Friday 9am-5pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

The role

As a Finance Systems Administrator, you’ll be a key player in supporting our Group finance system - ensuring it runs smoothly, efficiently, and is fully optimised for users across Accent.

We’re at the start of an exciting cloud migration project, and you’ll be right in the action. This is a fantastic system that touches every part of the business, giving you the chance to collaborate with colleagues at all levels.

You’ll:

· Maintain workflows, troubleshoot issues, and support users with training and guidance

· Work closely with the Service Desk to test new functionality and explore system developments

· Collaborate with our Finance Systems Accountant and reporting lead to drive continuous improvement

· You’ll be part of a team, where support, collaboration, and innovation are at the core. And most importantly, your work will have a real knock-on effect - helping us deliver better outcomes for our customers.

Salary

The Finance Systems Administrator salary is £39,716 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

· Strong knowledge of Unit4/Agresso ERP System , including system administration, financials, logistics, fixed assets, expenses, planner and payroll/HR modules

· Experience working in a busy financial environment, providing system administration and analytical support

· Experience providing user training and maintaining training materials

· Excellent customer service skills, with experience handling support calls and diagnosing user issues

· Strong PC and spreadsheet skills

· AAT Accounting Qualification or equivalent experience

· Commitment to continuous professional development, with the ability to stay up to date with emerging system trends and technologies

· Equal opportunities and diversity awareness

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect

A Teams call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Stage 2: A Place to Show Your Strengths

An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service

Questionnaire in advance.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please contact us

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

You may also have experience in the following: Developer, Analyst, Programmer, Programming, .Net, CT Developer, Technical Delivery, Software Analyst, Software Developer, ICT Analyst, Finance System Management, Financial Administration, Financial Ledger systems, Agresso, Unit 4, Workday Adaptive, Software Maintenance etc.

REF-223 149

Do you thrive in a people-focused role where no two days are the same? Are you organised, empathetic, and passionate about helping others?

Citizens Advice Westminster is seeking a Client Support Administrator to be the welcoming face of our service and the first point of contact for clients and visitors. Based at our Stowe Centre office, you’ll play a vital role in ensuring the smooth running of our front-of-house operations and helping deliver high-quality, accessible support to the local community.

In this varied and people-focused role, you’ll provide a warm welcome, manage reception duties across our hubs, offer signposting support, and coordinate appointments. You’ll also handle referrals, maintain our CRM and information directories, and contribute to service innovation projects that improve the client experience.

We’re looking for someone with at least two years’ experience in a client-facing role, excellent communication and organisational skills, and confidence using digital tools such as Office 365 and CRMs. You’ll be proactive, empathetic, and committed to safeguarding, inclusion, and delivering outstanding client support.

At Citizens Advice Westminster, we’re dedicated to helping people find a way forward—whoever they are and whatever their problem. You’ll be part of a friendly, supportive team in a respected organisation that puts people first. You’ll gain hands-on experience in a dynamic and rewarding environment, making a real difference to the lives of local residents.

If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement.

Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do.

Closing Date: 05 September 2025, 12pm

Interviews: week commencing 08 September 2025
Start Date: 15 September 2025

Please note, we reserve the right to close the vacancy early if a suitable candidate is identified.

The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.

As Sporting Events Administrator, you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.

Please note, when applying for the role this role will be known internally as *Sporting Events Executive.

Main duties and responsibilities of the role:

· Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.

· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.

Event and Supporter Management

· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.

· Working alongside the SEM and the SEO to manage the stewardship of all supporters.

· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.

· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.

· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.

· Drafting prompt, professional thank you letters and certificates to fundraising supporters.

· Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.

· Manage external lead generation platforms (e.g., Let's Do This) to identify, contact, and convert potential participants into supporters, ensuring consistent and timely engagement.

· Managing emails sent to sporting events inbox.

Events Support

· Support in the effective delivery of sporting fundraising events for ARUK.

· May include relationship management with Third-Party event providers.

· Attendance of weekend events where necessary.

What we are looking for:

· Experience of working in a customer service role

· Use of CRM or database systems

· Confident working with computers – good knowledge of Word, Excel, Outlook and databases

· Excellent, enthusiastic telephone manner

· Ability to build rapport and establish relationships with our supporters quickly and effectively

· Excellent written and verbal communication skills

· Excellent organisational skills

· Excellent attention to detail

· A professional and hard-working team player

· Flexibility to work occasional unsociable hours and willingness to travel independently

· Contagious enthusiasm to inspire supporters

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 31st August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Location: Head Office/Camden (Hybrid)

Salary: 2 days a week: £10,802.80 - £11,169.60

3 days a week: £16,204.20 -  £16,754.40 

(Based on an FTE of £27,007 (LLW) - £27,924)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 15 hours per week or 22.5 hours per week

Contract: Permanent

Closing Date: Friday 5th September 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Business Support Administrator (x2 positions) at Solace Women's Aid on a part time basis.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Role

As a Business Support Administrator, you will be responsible for creating a welcoming hybrid working space at our Head Office in Camden. This is also a space where our service users should feel safe and cared for. This is a key role in ensuring our Head Office runs smoothly for our Service users, teams, volunteers and visitors.

As part of the Business Support team you will also deliver cross organisational services to support the organisations operations including insurance, utilities, IT, phones and Health and Safety reporting.

About You

You will be passionate about meeting the needs of our service users and will have a can do attitude. You will have experience of adopting processes and systems to embed best practice in support functions. You will work well with diverse teams and be a team player, keen to work with others towards common objectives.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

About the role

A fantastic opportunity has arisen for a full time Casework Administrator to join the Scottish Regional Office team at SSAFA, the Armed Forces charity.

You will be responsible for providing specialist administrative support and undertaking virtual telephone casework across the whole of Scotland, working remotely with SSAFA branch volunteers and Regional Office colleagues to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.

To help you establish yourself in this new post you will receive excellent training and induction to the Scottish Regional Office. You will work closely with the Regional Casework Managers and the Regional Manager.

The post is home-based and lone working with support from your line manager and team colleagues and you must have a fast, stable broadband connection in your proposed workspace. You may have to travel occasionally around Scotland or elsewhere in the UK; expenses will be paid.

About the team

In this role you will be working closely with volunteers from seventeen SSAFA branches across Scotland, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team which includes 2 Casework Managers and a Regional Manager and a team of Regional Casework Co-ordinators.

About you

To carry out this role successfully you will have a track record of providing excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. The successful candidate will have experience of using their own initiative, planning and managing their workload with minimal supervision. You should be experienced at writing descriptive reports following a recommended structure. This role requires you to be a resilient person and it would be advantageous if you understand the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector and preferably the military charity sector landscape across Scotland would be valuable, but not essential.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Closing date: Midnight on Sunday 31 August 2025.

 Interviews: Monday 15 September 2025.

Senior Administrator Officer

Location: Based at one of our Centre 33 Hubs (Ely, Cambridge, Huntingdon, Peterborough, Wisbech) with regular travel across all 5 hubs.

Salary: £28,000 to £31,000

Hours: 30/35 hours per week, working predominately within our core opening hours (10am to 6pm) with some evening/saturday working on a rota.

An exciting new opportunity has arisen for a Senior Administrator Officer to work within the Central Service Delivery team. Centre 33 is a well-respected charity based in five Hubs in Cambridgeshire and is well known for providing support to young people.

The purpose of this role is to support and lead a team of Service Delivery Administrators to ensure that every young person receives the service they deserve when contacting us. This includes smooth, friction-free processes, warm and useful communications and coordinated teamwork. Additionally, to ensure that the Service Delivery Leadership Team receives administration support via inbox/diary/rota management, effective systems, and general support to enable them to lead an effective and productive team of counsellors and project workers. 

This role will work to Centre 33's values of being young people led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant polices, compliance and standards to help build a team culture.

Applications must be received by 29th September 

Come join our successful Low Intensity NHS Talking Therapies (previously known as IAPT) team. This is a fantastic opportunity to join a busy service, working alongside the Psychological Wellbeing Practitioners (PWPs) as well as supporting clients of the service with enquiries and bookings.

You will be working with the PWPs to set up and maintain effective office systems and procedures to ensure the smooth running of administration for Richmond Talking Therapies. You will be contributing to a well-established service with an excellent reputation.

The successful candidate will have experience in an administrative support role and will bring strong organisational, data handling and IT skills. The role will involve processing sensitive data as well as speaking to clients, so a strong understanding of confidentiality is essential. Therefore, experience of speaking to people with mental health difficulties in a helping role, and good knowledge and experience of safeguarding practices is desirable but not essential.

Benefits of working for RB Mind:

· 25 days annual leave plus bank holidays each year, increasing by 1 day per full year of service (up to a maximum of 30 days)

· Bonus 1 day of annual leave per year over the festive period

· Flexible working options including working from home opportunities

· Paid time off for medical appointments

· Contributory Pension Scheme

· Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app.

· Training and personal development opportunities

· Staff away days and socials

Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

Successful candidates will be required to complete an enhanced DBS. 

Please send a CV along with a covering letter which addresses how you meet the person specification for the role.

Interviews will take place the week commencing 15th September.

About the Guy Chester Centre
The Guy Chester Centre (GCC) is part of the Methodist Church and manages the North Bank Estate in Muswell Hill, including Chester House – a 158-bed student residence providing affordable, supportive accommodation for young people.

About the Role
We are seeking a part-time Senior Administrator (HR & Governance) to provide dedicated support to the Centre Director and accommodations team. This role will focus on HR processes, governance requirements, and contractor management, ensuring that our staff and operations run smoothly and in line with legal and policy requirements.

Key Responsibilities

• HR Support

  · Maintain accurate and confidential employee records.

  · Ensure compliance with HR policies, procedures, and relevant employment legislation.

  · Draft, review and update HR and governance policies and procedures.

  · Liaise with HR legal advisors regarding contracts and employment issues.

  · Support the Centre Director with staff management processes (e.g. recruitment, induction, probation, annual leave and absence monitoring).

  · Assist in employee relations matters, handling staff queries and supporting informal grievance resolution.

  Governance Support

  · Assist with governance documentation and reporting for trustees/committees.

  · Maintain up-to-date policies and compliance records (e.g. safeguarding, health & safety).

  · Prepare confidential papers, reports, and records for the Centre Director.

  Contractor Management

  · Source, assess, and liaise with contractors and service providers.

  · Obtain and compare quotations, ensuring value for money.

  · Prepare and administer contractor agreements.

  · Create and maintain a database of approved contractors and key compliance information.

  General Administrative Support

  · Provide confidential administrative support to the Centre Director.

  · Provide occasional database support to the accommodation team.

  · Support the preparation of reports, correspondence, and records.

What We Offer

• Salary: £36,000 FTE per annum (pro rata for 14 hours per week) plus pension contributions.

• Holiday: 25 days + public holidays FTE (pro rata).

• Flexible working pattern (2 days per week).

• A supportive, values-led working environment.

Job title: CRM and Programme Administrator
Contract: Permanent
Hours: Full-time (37.5 hours per week), or part-time (28 hours per week) dependent on location and experience
Salary:  £27,500 – £30,000 per annum (or pro rata equivalent)
Location: Hybrid position, working remotely from home (3-4 days per week) and at our London office near Victoria (1-2 days per week). Flexibility available for part-time applicants with significant CRM experience.

About the Adopt a School Trust
Founded in 1990, the Royal Academy of Culinary Arts’ Adopt a School Trust is a national charity delivering food education in schools. The Adopt a School team, members of The Royal Academy of Culinary Arts, and those in the hospitality industry trained by us, work with schools with the aim of passing on their passion and expertise. Our vision is that every child learns about food in a holistic sense and has the confidence to eat well, be healthy and happy. Our programme helps children to develop healthy eating habits and encourages an enthusiasm and interest in food and cooking, as well as giving an insight into the hospitality industry.

About the role
In August 2025 we completed the initial phase of implementing the charity’s first CRM system, Beacon. It marks the beginning of an exciting phase of development for the charity that will continue through to the end of 2028 and include other projects to significantly modernise and improve our operations.

A further period of Beacon implementation will follow throughout the 2025-26 academic year. The CRM and Programme Administrator is a new role, created primarily to fill a pressing need for extra admin and office support. However, there is potential for the role to grow alongside the charity’s ongoing digital transformation.

Our CRM system is heavily customised to meet the unique requirements of the Adopt a School programme. Due to the often-complex nature of facilitating relationships between busy schools and hospitality professionals, our system is only lightly automated at present, but this may change in future.

The successful applicant will join a small and friendly team, working closely with our CRM, Learning and Engagement Manager to coordinate the day-to-day delivery of the Adopt a School programme. Other colleagues and key collaborators include:

• our team of Regional Chefs
• the chefs and hospitality professionals who volunteer their time and expertise to deliver sessions in schools
• the schools who participate in our programme
• our fundraisers, supporters, partners and suppliers
• the Royal Academy of Culinary Arts team, with whom we share our London office.

JOB DESCRIPTION

Main duties

To coordinate the Adopt a School programme for active schools, chefs and volunteers. Responsibilities to include:

• Monitoring a shared Outlook inbox, responding to enquiries about the programme and liaising with schools, chefs and volunteers to coordinate sessions.
• Setting up school subscriptions and sessions in the CRM as they’re confirmed.
• Using third party tools (such as Google Forms and SurveyMonkey) to collect registration forms, onboarding information, safeguarding data and evaluation surveys.
• Sharing allergy information and photo permissions with chefs and volunteers.
• Ordering hats, aprons and other classroom resources to be delivered to schools, chefs and volunteers.
• Preparing bookkeeping information for schools that need to be invoiced.
• Processing applications and expressions of interest from new schools and volunteers.
• Maintaining a waiting list of prospective schools and volunteers.
• Responding to routine and ad hoc requests for data, programme insights and reports.
• Maintaining CRM system integrity by performing data cleansing, troubleshooting and bug fixing tasks as required.
• Assisting in continuously reviewing the CRM system, offering ideas to maximise its capabilities and further enhance our systems and processes.

Additional duties

To regularly research and roll out solutions to common operational challenges, in particular ones that relate to data, tools and technology. Examples may include:

• Options for exporting CRM data to third party map and calendar apps.
• Methods for setting up an efficient and scalable assets library.
• Best use of AI tools and technology for supporting our work.

Ad hoc duties:

• Occasional support and attendance at in-person events including volunteer training sessions, industry expos and fundraising dinners.
• Any other duties that may reasonably be required in line with your main responsibilities and the work of the Adopt a School Trust.

PERSON SPECIFICATION

Essential Requirements

• Strong administrative and organisational abilities with impeccable attention to detail.
• A creative and collaborative approach to identifying and solving problems.
• Excellent time management and prioritisation skills, with the ability to manage multiple projects.
• Excellent written and verbal communication skills.
• Strong interpersonal skills, with the ability to communicate effectively at all levels.

Desirable Attributes

• Experience of working in the education or charity sector.
• Experience of working with a CRM in a similar administrative role.

Attitudes

• Proactive and flexible self-starter with a strong desire to learn.
• Enterprising and tech-savvy, with a genuine interest in how technology shapes our lives and work.
• Ability to work independently as well as part of a small team.
• Ability to work flexible hours, including occasional attendance at in-person events.
• Willingness to undergo a DBS check and to occasionally visit local schools to observe the Adopt a School programme in action.

HOW TO APPLY

Please submit your CV with a cover letter detailing your reasons for applying for this specific role.

In your application, please state whether you’re interested in a full-time position (37.5 hours) or a part-time opportunity (28 hours). Please also give an indication of your notice period.

Applications close: Sunday 14th September 2025
Shortlisting: w/c Monday 15th September 2025
Interviews: w/c Monday 29th September 2025

Applicants will only be shortlisted for interview once the deadline for applications has passed.

The above job description is intended as an outline indicator of general areas of activity and can be amended in conjunction with the post holder in the light of changing organisational needs.