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Top job
Closing in 7 days
Cats Protection, Chelwood Gate (Hybrid)
Up to £27,466.16 per annum plus excellent benefits
Branch Support Unit Advisor
Posted today
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Cats Protection, Evesham (On-site)
Up to £13,800 per year plus excellent benefits
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£34,000 - £36,000 per year
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The Royal Court Theatre has an exciting opportunity for someone to join People (HR) team as People and Governance Coordinator.
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Page 4 of 36
Chelwood Gate, East Sussex (Hybrid)
Up to £27,466.16 per annum plus excellent benefits
Full-time
Permanent
Job description

Team: Branch Support Unit

Location:  Chelwood Gate, East Sussex (Hybrid working)

Work pattern: 35 hours per week, Monday to Friday (very occasional weekend working may be required)

Salary: Up to £27,466.16 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Branch Support Unit Advisor:

  • Deliver proactive operational and administrative support to Volunteer Teams, Centres, and regional Operations staff, managing communications, enquiries, and departmental processes
  • Coordinate and support volunteer engagement activities, including recruitment drives, events, and with charity policies, while facilitating cat relocations and centre visits
  • Lead on organising meetings and events, sourcing cost-effective venues, managing logistics, and supporting project implementation across regional teams

About the Branch Support Unit team:

  • We sit within the Central Operations team
  • Our day-to-day work includes; maintaining branch information on the database; arranging events lottery licenses, PetPlan, cat relocations, NCC visits and processing Annual Returns; supporting Operations staff with projects and collating and dispatching mail outs to Volunteer Teams and centres
  • We currently have a team of 9

What we’re looking for in our Branch Support Unit Advisor:

  •  Administration experience preferably within an office environment
  • A customer service background with experience interacting with members of the public
  • Proven ability to multi-task and work on own initiative, accurately and under pressur
  • A confident communicator, particularly using the telephone
  • Strong Microsoft Office knowledge including Word and Excel
  • A full UK driving licence and access to a vehicle is preferred
  • Able to travel away from home with some overnights

What we can offer you:

  • range of health benefits
  • 26 days’ annual leave plus bank holidays, increasing with length of service
  • Salary Finance, which empowers you to take control of your financial wellbeing
  • and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 30th October 2025

Virtual interview date: 10th, 11th & 13th November

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview & Task via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Posted by
Cats Protection View profile Organisation type Registered Charity Company size 501 - 1000

Making a better life for cats, because life is better with cats

Cats Protection logo Play
Refreshed on: 23 October 2025
Closing date: 30 October 2025 at 23:59
Job ref: CWO116
Tags: Administration, Advice / Information