Administration manager jobs in islington, greater london

Team: Reward & Talent Acquisition

Location: Homebased

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £35,065.00 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Reward & Benefits Officer:

• overseeing the administration, renewal, and ongoing improvement of the charity’s core benefit offerings
• driving innovation in benefits design, ensuring our offer remains competitive, inclusive, and responsive to employee needs
• championing accessibility and engagement with benefits through inclusive, multi-generational communications
• supporting with data activity for the annual pay review, including assisting with market research, pay modelling, and data checking
• supporting with job evaluation by attending panels, querying role details, and offering insight
• providing market benchmarking for roles using our range of benchmarking platforms
• producing quarterly management information reports and dashboards on benefit usage and engagement

About the Reward & Talent Acquisition team:

• we sit within the People & Culture directorate
• our team is responsible for developing reward strategies, including pay frameworks and wellbeing initiatives, the development and improvement of an inspiring benefits, cost effective offering, working within regulatory, safeguarding and compliance frameworks and driving Cat Protection’s employer brand
• we currently have a team of six working across reward and recruitment, consisting of Head of Reward & Talent Acquisition, Talent Acquisition Manager, three Talent Acquisition Partners and a Reward & Recruitment Officer. We have vacancies for a Reward Specialist and a Reward & Benefits Officer
• this role will be line managed by the Reward Specialist

What we’re looking for in our Reward & Benefits Officer:

• experience of administration of a cost-effective benefits programme
• experience of working in a reward/benefits role in a large, multi-site, multi-functional organisation
• experience supporting with job evaluations and salary benchmarking
• strong communication style and able to collaborate successfully with stakeholders
• strong analytical skills and the ability to analyse data
• super expert in using Microsoft Excel to build reports and manipulate data
• strong administrative skills including high attention to detail
• excellent planning and organisational skills
• is a self-starter and able to work remotely to deliver results
• a sense of fun and passion for all things reward!

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 30 November 2025

Virtual interview date: 11 December 2025

Applications may close before the deadline, so please apply early to avoid disappointment.

Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

Application

1. Anonymised application form
2. Video screening

Interview

1. Virtual interview via Microsoft Teams

Interview

Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £37,800 - £38,500 per annum
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.

About the role

The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.

As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.

Responsibilities of the post

• Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
• Build strong relationships and liaise with commissioners and partner organisations.
• Manage the Flourish and PCN contracts.
• Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• Support the development of services by promoting and being responsive to changing needs.
• Oversee the recruitment and management of client facing staff.
• Be a strong safeguarding level 3 champion and manage/support referrals.
• Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
• Monitor outcomes and evaluate the service, ensure all KPIs are met.
• Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
• Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT. 
• Maintain and enhance service delivery standards and effectiveness.
• Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 5pm on 26th November 2025. 
Interviews to be held on 2nd December 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

About Us

Grove Park Youth Club is an accessible and dedicated space for local children and young people, situated in a remarkable, purpose-built youth club building, constructed in 1966 as part of the Chinbrook Estate development. We are a registered charity (Ref No. 1196106) located on Marvels Lane in Grove Park (SE12 9PR), within the London Borough of Lewisham.

Our mission is to make Grove Park Youth Club a hub for local children and young people to learn, build connections, and explore and develop their interests. We provide a safe and welcoming space where young people can engage in fun and educational activities, sports and cultural activities, build life skills, as well as seek support with the pressures they face in the wider world.

The youth club is managed by a community-led Trust of people connected to the area who led a seven-year campaign to save and reopen the building. We are a small charity that has achieved exceptional success in reopening the youth club and taking control of this purpose-built space. This opportunity offers the right candidate the chance to play a key role in expanding our offer and working closely with the Trust to take our project forward. Accordingly, we offer a competitive rate of pay at £29.37 per hour.

GPYC Studios is our flagship in-house open access youth club launched in 2023, serving local children and young people aged 11–17 (up to 21 with SEND). Its ethos rests upon a creative approach to wellbeing, valuing empathy, acceptance, positivity, and growth. Our programming aims to spark curiosity and nurture self-discovery in a safe and inclusive environment. Through creativity, opportunity, and advocacy, we empower young people to make a positive impact on themselves, their community, and beyond.

GPYC Studios is made possible with funding from The National Lottery Community Fund.

Job Role

The GPYC Studios Creative Wellbeing Lead will work in close collaboration with the Trust and report directly to the Chair. This multifaceted role includes responsibilities across team leadership, programme development, outreach and engagement, partnership management, and on-site delivery. In addition to this, the Lead will be expected to fill the role of Designated Safeguarding Officer (DSO), for which training can be provided for.

Whilst the role has a considerable administrative element, it is key that the Creative Wellbeing Lead brings a strong sense of creativity, flexibility, and play to the space. Being present and physically facilitating fun and constructive interactions with young people is crucial.

The Creative Wellbeing Lead will be supported by a Creative Wellbeing Assistant (to be recruited in February 2026) in both organising and delivering the programme, alongside two Creative Wellbeing Practitioners who specialise in pastoral care, and a team of sessional youth workers.

This is a part-time position, working 10.5 hours per week at a rate of £29.37. The role includes regular on-site presence during our sessions on Tuesday and Thursday evenings (7 hours total). In addition, availability during standard working hours (Monday to Friday) is required to fulfil 3.5 hours of remote work. The role will commence in January 2026.

Contract type: Zero hours contract

Salary: £15,422 per annum based on a 50 week year (GPYC is closed for 2 weeks in Dec/Jan)
*NB. This equates pro rata, based on a 40 hour week, to an annual salary of £58,740

Rate: £29.37 per hour

Hours: 10.5 hours per week (7 hours on location at specified time, 3.5 hours remote work)

Benefits: Statutory holiday and sick pay apply

Probation: Initial period of 3 months, followed by a rolling six month contract

About You

The right candidate will be energetic and creative, with significant experience working with young people aged 11-17. You will be able to provide practical, physical, and emotional support to the children and young people attending GPYC Studios. You are eager to share your personal practice and keen to build upon it.

You will be excited about our work and want to be part of the greater Grove Park Youth Club journey, leading by example and working as a team player to shape how our vision is delivered and realised. You will deliver the existing programme with drive, and be ambitious to lead the sustainable expansion of the GPYC Studios brand.

We welcome applications from those who reflect the diversity of our community in Grove Park, and whose own lived experience is similar to those of the young people and partners we work with.

Must have

• Significant experience working with children and young people (ages 11-17 preferred)

• Creative practice and/or perspective towards youth work

• Proactive attitude and ability to work with initiative and independence

• Willingness to embrace and champion GPYC Studio’s values and vision

• Ability to lead by example: modelling leadership, confidence, healthy risk-taking, and emotional self-regulation

• Ability to implement safeguarding and behaviour management protocol

• Belief in the positive impact of creative programming on physical and mental wellbeing

• Right to Work in the UK, which should be provided at the time of application

• Valid DBS certificate (Enhanced preferred)

Preferable

• Degree level qualification in a relevant field

• JNC Youth Support Worker or Professional Youth Worker qualifications (or equivalent)

• Evidence training, skills, and/or experience in the following areas:

  • Safeguarding

  • Drugs and alcohol

  • Conflict resolution

  • CYP with SEND

• Experience with mentoring CYP

• Good knowledge and network of organisations engaging in youth work in Southeast London, including experience engaging with local schools

Key Responsibilities

• Lead the administration, management, and operational delivery of our free, open-access youth club sessions on Tuesday and Thursday evenings, overseeing a team of youth workers and volunteers to achieve a shared vision

• Bring a strong sense of creativity, flexibility, and play to all aspects of delivery - being physically present, actively facilitating, and inspiring fun and constructive interactions with young people

• Demonstrate strong attention to detail and the ability to prioritise, manage, and complete tasks effectively, making full and efficient use of remote working hours

• Design and implement engaging, creative programming for children and young people, shaped by a strong creative vision and informed by youth voice

• Manage staffing logistics, including rotas, timekeeping, training, and staff motivation, ensuring a supportive and high-performing team environment

• Identify and engage potential community partners to coordinate and deliver fresh, fun, and creative opportunities

• Design and implement behaviour management strategies and safeguarding protocol

• Maintain accurate session documentation, including written records and photographic/videographic content, ensuring proper storage, organisation, and archiving of materials

• Oversee membership management, including onboarding new members, maintaining clear and consistent communication with parents and carers, and using IT systems, such as Salesforce, to manage and protect member data

• Lead outreach and engagement efforts within the local community and beyond, including through social media platforms such as Instagram, WhatsApp, and others to build visibility and connection

• Embed a consistent ethos across all creative delivery partners, ensuring the values of GPYC and the Trust are clearly reflected in how children and young people experience Studios sessions, the space, and staff interactions

• Be a consistent, positive presence for children and young people, fostering an environment that is enriching, inclusive, and grounded in mutual respect

• Undertake other activities as agreed with the Trust to support the mission and development of GPYC Studios

To apply: https://forms.gle/BheCPNtcEJ6Eh7om6
Applications close 11:59pm, Sunday 23rd November 2025

Job Title: Scaling Assistant

Salary: £28,770

Position Type: Full time / Fixed term with option to extend subject to funding

Reports to: Scaling Manager

Based at: School Food Matters, Blackfriars Settlement, 1 Rushworth Street, SE1 0RB

Working Hours:  5 days a week, 9am-5pm (flexible)

Pension: School Food Matters matches pension contributions at 7% of pensionable earnings

Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays

The role is mainly office-based with the option to work from home a couple of days per week. It also involves some travel to regions outside of London to assist with training and support for our regional teams.

Background to School Food Matters

At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.

Background to Nourish

Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.

Job purpose

· To assist the team with the scaling up of our Nourish programme

Key tasks include

· Recruit schools to take part in Nourish in the regions

· Provide admin support to the Scaling Manager with setting up e.g. sending out calendar invites, project paperwork, writing minutes

· Assist Scaling Manager with set up of training sessions – agendas, venues, and minutes

· Tailor project resources for different regions delivering Nourish where required

· Design and create project assets such as presentations

· Manage online training platform

· Monitor Regional Officers documentation and check it stays up to date

· Attend occasional project sessions to capture photos, videos and quotes

· Collect data and maintain accurate records relating to the project

· Keep Scaling Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

· Maintaining the ethos of the charity and positively promoting our work at all times

· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential.

Person Specification

Essential

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Ability to work in a team, and seek help when needed

· Comfortable writing and responding to emails, conducting telephone, virtual and face to face meetings

· Self-motivated and optimistic with a can-do attitude

Desirable

· Experience of working for a charity or not for profit organisation

· Experience of working in or with schools

· An interest in food education and children’s health

Job Purpose

We’re looking for a talented and motivated Communications and Engagement Officer who can effectively convey the life-changing impact of our work, motivate our community to volunteer, donate and fundraise to support our work, and ensure that the information and educational resources we provide reach those who need them most.

Key Responsibilities 

Communications:

· Act as the first point of contact for IPWSO’s public email address and social media channels and ensure timely and appropriate replies.

· Manage IPWSO’s social media channels, creating original and engaging content and posts, and actively engaging with our audiences.

· Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.

· Keep up to date with emerging trends in digital communications and social media and recommend potential new channels for fundraising and audience engagement.

· Support the development of videos for IPWSO, in cooperation with IPWSO’s Project Manager and other colleagues. The type of work to be undertaken includes providing support for content development, speaker recruitment, filming and editing, as well as helping source external agencies as needed.

· Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.

· Produce compelling newsletters and an Annual Report.

· Support the review and update of IPWSO’s Communications Strategy in line with its Strategic Plan.

· Uphold and showcase the IPWSO mission and brand.

· Help oversee the production and design of a range of educational resources for families and professionals.

· Oversee copywriting and proofreading within IPWSO.

· Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.

Engagement:

 · Provide support for online events programmes, in cooperation with IPWSO’s Project Manager and the Online Events Committee.  The type of support to be provided includes hosting Zoom sessions, supporting speakers, follow up administration including evaluations.

· Support IPWSO’s Famcare Board by facilitating their online meetings and assisting with their online events.

· Work with the Project and Operations Manager to provide membership support, liaising with IPWSO’s member organisations as needed.

· Proactively engage with member associations to promote IPWSO and also to understand their needs and how IPWSO can be of help.

· Work with the Project and Operations Manager on our Educational Outreach programmes.  Work will include liaising with event organisers with regards to IPWSO’s booths at different conferences, ensuring follow up as needed (including help with preparation of PowerPoint slides), engagement follow up including data entry to update our database (Donorfy).

How to Apply

Review the full job outline/ad and apply on the Charity Job website by submitting a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification.

We will be reviewing applications and interviewing applicants on a rolling basis. We encourage you to apply early, as the advertisement may close before the date specified below if a suitable candidate is found.

The closing date for the receipt of applications is November 30th at 5pm UK time.  The start date envisaged for the Communications & Engagement Officer is 5th January 2026.

We are recruiting for a Shop Supervisor to join our diverse and engaged team in our shop.

It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT.

As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. A key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.

To be successful in this role you will have retail experience or experience of working within a busy environment. Experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.

You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.

The post holder will have excellent interpersonal skills and the ability to deal with challenging situations and individuals with a range of needs.
You will have knowledge of social media platforms such as Instagram and have a keen eye for fashion trends.

Assisting the Managers and Assistant Managers to achieve the following and using your initiative as necessary.

Finance Assistant

The Finance team at KCLSU are looking for a Finance Assistant to support the delivery of core financial and administrative functions, in line with financial regulations, procedures and compliance requirements of external statutory bodies. 

As part of this, you will: 

• Assist in the preparation of accurate, timely, and compliant financial statements and management accounts. 
• Support the annual audit process. 
• Play an essential role in ensuring high-quality service to KCLSU's internal and external stakeholders, including students, by maintaining accuracy, efficiency and professionalism. 

To apply for this role, please fill in an application form and include a personal statement detailing how you meet the person specification. 

To be eligible for this role, you must: 

• Be eligible to work in the UK, and provide proof of this (i.e. a passport or visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship. 
• Have a National Insurance number, or be in the process of applying for one. 
• Not be a trustee of King's College London Students' Union. 

REF-225 146

About Our Second Home

Our Second Home (OSH) is a youth movement that empowers young people from refugee and migrant backgrounds to build community, develop leadership skills, and flourish into adulthood. Every year, thousands of young people arrive in the UK seeking safety. We believe in their potential and are driven to help them thrive.

Our residential experiences often begin this journey, creating space for friendships, confidence and belonging. We run a nationally certified Leadership Training Programme and regular Youth Hubs in London and Bristol that offer year-round support and community.

We are now recruiting a London Community Coordinator to lead and grow our London Hub – a welcoming weekly space where young people come together to connect, learn and lead.

Our Values

Young People at the Centre – Their creativity and determination guide everything we do.

Acting With, Not For – OSH is a community built by staff, volunteers and participants together.

Leadership – We create opportunities for young people to step up and grow.

Freedom and Acceptance – We build open, respectful and lasting relationships.

RESPONSIBILITIES (abridged - see attached JD)

Hub Leadership & Delivery

• Lead the planning, delivery and evaluation of London Hub sessions.

• Manage referrals, onboarding and attendance using OSH’s CRM.

• Oversee safeguarding and risk assessments for all hub activity.

• Coordinate volunteers, facilitators and logistics to ensure smooth sessions.

• Promote OSH activities and support recruitment of participants.

Youth Leadership & Volunteers

• Support progression into OSH’s Leadership Training Programme.

• Create meaningful leadership and volunteering opportunities.

• Build a local group of volunteers and support their development.

Partnerships & Community

• Maintain relationships with referrers, partners and local organisations.

• Ensure smooth movement of participants between OSH programmes.

• Represent OSH at sector events and in London networks.

Safeguarding, Systems & Administration

• Maintain accurate registration, data and safeguarding records.

• Ensure GDPR-compliant data handling.

• Manage petty cash and reimbursements responsibly.

Contribution to OSH Nationally

• Join national events and residentials (2–5 nights).

• Share stories and insights to support communications and fundraising.

ABOUT YOU (abridged - see attached JD)

Essential

• Experience working with young people, ideally from refugee or marginalised backgrounds.

• Strong facilitation skills and understanding of trauma-informed, inclusive practice.

• Confident managing safeguarding and risk.

• Highly organised, reliable and able to work independently.

• Strong communication skills across diverse groups.

• Comfortable using digital tools (Google Workspace, CRMs).

• Ability to build trust and foster community.

• Commitment to OSH’s mission.

Desirable

• Experience in residential programmes or volunteer coordination.

• Knowledge of the UK asylum and refugee landscape.

YOUR APPLICATION

We welcome applicants of all backgrounds and especially encourage candidates from global majority communities or with lived experience of seeking asylum.

Using AI in Applications

You may use AI tools to support clarity, but the strongest applications show personal insight, motivation and a real connection to OSH.

Overcoming Imposter Syndrome

If you care about our mission and are excited by this role, we encourage you to apply – even if you don’t meet every requirement. We support the right candidate to grow and thrive.

Communications and Programmes Officer

Salary: £30,000 per annum
Contract: Fixed term – one year
Location: Hybrid Full-time, 35 hours per week. The work pattern is flexible, with more working from home than office work, occasional travel throughout England and Wales, and rare travel overseas.Location: CSAN office is Romero House, 55 Westminster Bridge Road, London, SE1

Reports to: Senior member of the team

Are you passionate about social justice, communications, and Catholic Social Teaching? Do you enjoy working in a collaborative, mission-driven environment?

We’re looking for a Communications and Programmes Officer to help us strengthen our voice, support our members, and deliver impactful events and resources.

What you’ll be doing:

• Leading on digital communications – newsletters, social media, and web content
• Supporting the delivery of events, courses, and member convenings
• Gathering insights through surveys and maintaining member engagement data
• Preparing briefings and resources that support our social mission
• Contributing to a positive team culture and supporting new colleagues and volunteers

What we’re looking for:

• Degree-level qualification or equivalent experience
• Excellent written English and multimedia skills
• Strong organisational and project management abilities
• A collaborative working style and attention to detail
• A commitment to our mission and values, and an interest in Catholic Social Teaching

Bonus skills (desirable but not essential):

• Experience with virtual learning platforms, graphic design, or working in a faith-based organisation

Why join us?

You’ll be part of a small national team committed to making a difference through faith-inspired social action. We offer a supportive working environment, opportunities for learning and development, and the chance to contribute meaningfully to the Catholic social mission in England and Wales.the deadline for applications is 12 noon on Monday, 1st December, with interviews in person in London week commencing 8th December.

Age UK is hiring a Portfolio Support Officer! This role will support the delivery of funded programmes, projects and activity, providing support across a portfolio of activity linked to the delivery of services and projects across the Age UK Network.

You'll be supporting with elements of activity and reporting across multiple areas, providing support to the wider Delivery team with communications, general administration, project administration. You will likely play a role in supporting activity reporting, working with colleagues in the Delivery team to contribute to status and performance reporting.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently at least once a week and may involve travel across the UK. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Please note this role is being offered as a Fixed Term Contract ending 5th October 2026.

Last date for applications Tuesday 18th November 2025.

Age UK internal grade: 7L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Co-ordinating activities to ensure projects and work programmes are delivered on time and on budget. A, I
• Communicating, both in writing and verbally, with a range of stakeholders. A, I
• Building and maintaining relationships with internal and external stakeholders to meet objectives. A, I
• Managing large volumes of communications through multiple channels, including emails, Microsoft Teams, phone calls. I
• Organising meetings and planning and delivering activity to agreed quality standards. A, I
• Experience in preparing governance and progress reports across different streams of activity, projects and programmes. A, I

Skills and knowledge

• Excellent organisational skills and proven ability to track progress of deliverables. A, I
• Excellent IT skills, in relation to Microsoft packages, which should be proficient at a high level. A
• Excellent oral and written communication skills including the ability to report on progress in writing and verbally. A, I

Personal attributes

• Confident dealing with people from different levels and backgrounds. I
• Able to work flexibly as part of a team. I

Great to Have's:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience of uploading and maintaining content on intranet and internet sites. I
• Experience of delivering services, or working in a similar environment, with older people. I

Skills and knowledge

• Understanding of the issues facing older people. I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

About the Role​

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Based in the UK, this role will play a central role in ensuring smooth and compliant programme operations, including accurate financial posting, reporting, budget tracking, forecasting, and expenditure analysis.The postholder will play a key role in budget tracking, forecasting, procurement, and day-to-day programme coordination, ensuring compliance with donor and organisational requirements

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This is a full-time, 18-month fixed-term contract with the potential for extension. As an organisation, we support flexible working arrangements, which can be discussed at the interview stage.​

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Main responsibilities

​​Fiscal Compliance & Financial Management:

• Conduct spot checks on partner expenses through a bi-annual internal audit process.

• Ensure that all staff, partner and consultant financial claims are eligible costs under the contract, reviewing expenses and rates to ensure audit compliance

​​Kimble Management:

• Manage the project account in Kimble, ensure all rates on Kimble align with agreed consultant rates, adding new lines and making amendments for the team as required.

• Provide support in troubleshooting issues related to Kimble usage and financial reporting, offering practical solutions and coordination with relevant teams.

•Act as a point of contact for consultants, partners and project staff to ensure timely monthly finance submissions and support finance-related queries.

•Lead the maintenance of all expense transactions being reported to the project, including logging regular costs, and overseeing partner and project consultant expense submissions.

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Skills and Experience:

•At least 2–3 years’ experience in finance or administration within an NGO/development or consultancy setting, including budgeting, forecasting, reporting, procurement, and reconciliation.

•Proven ability to maintain accurate financial records and audit-ready documentation.

•Proficiency in Microsoft Office (Excel, Word, Outlook) and financial management systems, with particularly strong excel skills.

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How to Apply​

​If you are interested in joining our dynamic team, please refer to the Person Specification and submit your tailored CV. The deadline for applying is Sunday, 23rd November 2025. Due to the high volume of applications, we are only able to respond to shortlisted candidates.

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Please note that the selected candidate must have the right to work in the UK.​

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Reports to: HR Manager 
Location: Remote (with attendance at our Victoria, SW1 office one day per week desirable), plus 4 Annual Staff days per year 
Hours: 21–28 hours per week (to be discussed at interview) 
Salary: FTE £28,000–£30,000 (depending on experience) 
Contract: Permanent 
Interviews: Conducted on a rolling basis 

About AdviceUK 

AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members. 

We currently have over 700 members, who collectively support 1.7 million people each year with free advice on a diverse range of issues including debt, benefits, housing and immigration. 

This is an exciting time to join us. In 2024, we launched our new three-year strategy to develop our services to members and strengthen our organisational capacity. 

As part of our continued growth, we are now seeking an HR Assistant to join our team and help us deliver excellent people support across the organisation. 

Role Purpose 

We are looking for an organised and proactive HR Assistant to join our team. This is a new role, providing support to our HR Manager and contributing to the smooth running of HR processes across the organisation. You'll be involved in a wide range of activities including HR administration, recruitment, onboarding, policy management and employee lifecycle processes. The role requires discretion, accuracy and strong communication skills.

This role would be ideal for someone who has recently completed or is currently completing their CIPD Level 3 qualification, although we also welcome applications from candidates with relevant administrative or HR experience who can demonstrate the required skills. 

While ideally, you’ll be able to attend our Victoria office once a week, we welcome applications from strong candidates who may not be able to do so regularly. 

We are reviewing applications and conducting interviews on a rolling basis and may close the advert early. h 

Key Responsibilities 

• Provide day-to-day administrative support to the HR Manager and wider People Team. 

• Manage the HR inbox, responding to queries and escalating when appropriate. 

• Maintain accurate employee data and records within the HR system (BrightHR). 

• Track key HR dates such as policy reviews, probation periods, appraisals and mandatory training. 

• Support drafting, reviewing, and issuing HR policies and procedures. 

• Assist with recruitment activities, including: 

• Posting vacancies and managing applications 

• Coordinating interviews and candidate communications 

• Preparing interview packs and question sets 

• Conducting reference checks and issuing contracts 

• Coordinate the onboarding process (inductions, system access, equipment requests, documentation). 

• Support offboarding processes, including return of equipment and removal of system access. 

• Arrange logistics for HR-related training sessions and all staff events. 

• Support with DSE assessments and allocation of e-learning modules. 

• Support with the preparation and distribution of internal HR communications. 

• Assist with any remaining administrative tasks related to our upcoming office move. 

• Provide ad-hoc administrative support to the wider Finance & People Team and the CEO as required. 

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Management Accountant provides forward-looking financial insight to support decision-making, strategy, and organisational sustainability. The role focuses on reporting and analysis, including the preparation of monthly and year-end management accounts, cashflow forecasting, and performance dashboards. By translating financial data into meaningful insight, the Management Accountant enables trustees, senior leadership, and managers to understand trends, risks, and opportunities, and to make evidence-based decisions.

The role plays a key role in supporting bids, business cases, and strategic projects, ensuring proposals are underpinned by robust financial modelling and scenario planning. They also contribute to audit processes by preparing management reporting and analysis that complement the Finance Controller’s statutory and compliance responsibilities.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 21 November 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

3 Year Fixed term contract

As well as a rewarding role with a global international development organisation, you’ll get access to a wide range of enhanced benefits including but not limited to flexible hybrid working, enhanced leave entitlement and access to several health and wellbeing programmes and benefits.

To lead the financial management and oversight of the ADB project, ensuring timely, accurate and compliant financial accounting, reporting, and oversight. The role will support the delivery of all financial aspects of the ADB project, including donor reporting, reconciliations, cost recovery, budgeting, and compliance, in close collaboration with programme colleagues and the wider AKF(UK) finance team. To contribute to the financial management of AKF(UK)’s wider programme portfolio and supporting the Programme Finance Manager in running efficient and effective financial processes across all AKF(UK)’s programmes and grants. 

Financial oversight, planning, and reporting

• Review all financial transactions related to the ADB project on a monthly basis and ensure that they are correct including cost recovery, co-financing, bank balances, and coding.

• Ensure the ADB project is up to date in the Grant Management Tracker, Co-financing Tracker and Cost Recovery forecast.

• Prepare financial information for internal reporting, including contributions to quarterly CEO reports, monthly dashboards, and co-finance updates.

• Prepare all ADB project donor financial reports and ensure consistency with internal data.

• Prepare and submit other donor financial reports as required.

• Monitor project and portfolio spending, flagging significant under & overspends in a timely manner to the Programme Finance Manager and Programmes & Partnerships team.

Financial controls, compliance, and audit

• Lead financial planning and monitoring for the ADB project, ensuring alignment with ADB compliance requirements and AKF(UK) internal controls.

• Support the design and implementation of quality controls, manuals, checklists, and tools to ensure compliance with donor requirements (ADB and others).

• Oversee compliance with donor and AKF(UK) rules on procurement, accounting, and project expenditure, supported by reporting, engagement with the field, and spot checks.

• Maintain internal tools (including AIMS) to track active ADB grants as well as other grants, ensuring data on secured funding, cost recovery, and cash balances remains up to date.

• Prepare for and support donor and statutory audits, with particular responsibility for the ADB project while also contributing to audits of other grants.

• Maintain an up-to-date audit and disallowance tracker for the ADB project, while supporting the Programme Finance Manager in tracking audit issues across all grants.

• Troubleshoot donor compliance or procurement queries, with emphasis on ADB but extending to other donor portfolios where needed. 

• Act as a resource person for ADB donor compliance within AKF(UK), while sharing knowledge and lessons learned more widely across the grants portfolio.

• Support wider Programme Finance team capacity-building efforts, drawing on insights from ADB donor requirements and practices.

Grant financial management

In close consultation with the programmes & partnerships team:

• Maintain accurate financial records and grant codes for the ADB project, while supporting the set-up and management of other grants as needed.

• Ensure timely submission of cash requests and sub-grant agreements, in compliance with both ADB and AKF(UK) standards, and support the same across the wider portfolio.

• Review budgets for ADB and other donor concepts/proposals, ensuring inclusion of AKF(UK) costs, compliance with donor requirements, and consistency with narratives.

• Support the in-country project management unit (PMU) to ensure that the project is robustly managed and proactively support the resolution of challenges as they arise.

• Provide training and reference materials for implementing partners and field staff on ADB-specific donor regulations, procurement, and reporting, while contributing to broader finance training across the organisation.

• Provide technical support and guidance to implementing partners and country units, with particular focus on ADB compliance but also assisting with other donor requirements as needed.

• Conduct monitoring visits and spot checks on the ADB project and participate in risk monitoring across the wider portfolio.

• Collaborate with the assigned Senior Partnerships Manager to align financial management with programme delivery.

Carry out any other duties as assigned by the Programme Finance Manager or the Head of Finance and Operations. The role will involve travel to countries in which we operate grants, particularly Afghanistan (security situation dependent). Normally this could be 1-2 trips per year.

Qualifications

• CCAB qualified accountant (desirable).

Experience

• 3 years relevant experience in financial accounting and financial reporting

• Experience of designing and managing effective administrative systems and procedures

• Experience of managing finances for large-scale, complex donor-funded projects. Experience of working with multilateral development banks (ADB, World Bank, AfDB, etc.) is highly desirable.

• Experience of budgeting, forecasting and cash-flow management

• Experience working in international organisations or donor agencies, including field-level implementation, is highly desirable.

Skills

• Good interpersonal, customer care and liaison skills with a wide range of stakeholders

• First rate oral and written communication skills

• Ability to work under pressure and to manage competing priorities and deliver to tight deadlines.

• Ability to problem solve, working with both internal and external stakeholders to deliver results.

• Ability to work in a multi-institution network within a multi-cultural environment.

• Fluent in oral and written English

• Proficient in all Microsoft Office applications, especially Excel

• Excellent numeracy, financial analysis, and financial presentation skills

• Ability to synthesise complex operational and financial details for reporting and presentation.

Knowledge

• Knowledge of ADB donor requirements and compliance frameworks.

• Broad understanding and experience of development issues and organisations

• Understanding of and appreciation for ADKN’s goals, values and ethics

• Knowledge of charity accounting.

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.