Administration officer jobs near Cambridge, Cambridgeshire
What’s my CV Worth?
How much could you earn in the charity sector? Use our CV checker to find out.
Check NowWe are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.
The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.
Main duties and responsibilities of the role:
Supporter engagement
- Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.
- Managing email enquiries, either by responding or forwarding as necessary.
- Responding to written enquiries received in the post.
- Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.
- Recording feedback received by the charity and assisting in the resolution of complaints
- Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.
Donation processing, database and general administration
- Processing donations from telephone calls and mailings, acknowledging supporters appropriately.
- In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.
- Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.
- Processing and thanking donations relating to regional fundraising and sporting events.
- Ensuring the integrity of the database (currently Raiser’s Edge), by amending supporter details as necessary.
- Opening and batching incoming post
- Updating team procedures as required
- Archiving, scanning and filing documents
What we are looking for:
- Experience of working in a customer facing role.
- Experience of handling queries and complaints.
- Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
- Excellent written and spoken communication skills.
- Engaging and professional telephone manner.
- Ability to work with a high level of accuracy and attention to detail.
- Good organisational skills and the ability to prioritise workload.
- Professional and hard-working team player.
- Outgoing, enthusiastic and able to remain calm under pressure.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abingdon, Cambridge, CB21 6AD.
Salary: Circa £22,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 17th July 2022, with interviews likely to be held week commencing the 25th July 2022. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures. Should you need any adjustments to the recruitment process, at either the application or interview stage, please contact us via the channels on our website.
How to apply:
Please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies page. You will be able to attach your CV and covering letter to your application and track the status of your application.
When applying for this role, it will be known as Supporter Care Executive.
About Alzheimer’s Research UK:
Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.
You will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2021, we were listed 69th in the prestigious 100 Large Best Companies to Work For. We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work for in the East of England and the Charity’s 30 Best Companies to Work For.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
Who We Are
Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis,... Read more
The client requests no contact from agencies or media sales.
The Opportunity
MapAction has a unique opportunity for a Grants Finance Officer looking for their next challenge in a fast-paced and dynamic humanitarian response organisation. We’re looking for someone to work within our Finance team helping on the delivery of restricted grants projects and programs while working alongside multiple global partners. You will work with a diverse group of expert volunteers, colleagues and support four main areas of MapAction: Finance, Fundraising, Operations and Tech teams. The role is responsible for ensuring MapAction uses restricted funds appropriately in line with contract requirements and smooth operations of MapAction.The organisation would not be able to function effectively without this position, so we need you to be part of this!
Why MapAction?
MapAction is a leading humanitarian mapping charity delivering information services and products to enhance decision making in disasters and conflicts. In collaboration with our partners, this mapped information helps responders understand vulnerabilities and target their response effectively, contributing to saving lives and minimising suffering. We work through a team of skilled volunteer professionals and a small paid staff team.
The charity has attracted funding from the UK Government (FCDO), USAID from the American People, the German Federal Foreign Office, the Government of the Netherlands, EU and other major donors. Over half of its budget is covered by restricted funding of this nature.
We have built a strong reputation in the humanitarian sector and are a technical partner of the United Nations, Non-Government Organisations, the Red Cross, Red Crescent Movement, regional entities and national authorities.
At MapAction, training and team building are at the heart of our organisational culture. We have frequent meet-ups where paid staff and volunteers get together for training opportunities and skill-sharing, in areas such as fieldwork, emergency preparedness and GIS technical development.
The humanitarian sector is evolving, and technical expertise such as GIS, mapping, data processing and visualisation is becoming increasingly sought after in order to ensure continuous improvement in humanitarian response. MapAction and our partners are uniquely positioned to provide this technical expertise, to ensure the most effective coordination of relief efforts.
Who are you?
You are highly motivated and enthusiastic with a track record of managing finances of restricted grants. You have a hands on approach, can work independently and have experience of working with a small organisation or team. You are calm under pressure and share the MapAction ‘can-do’ attitude, rooted in our volunteer values. You are organised, tenacious, able to manage a busy workload and be an exceptional communicator. You must have a flair for Excel reporting and be willing to manage financial systems to achieve maximum benefit to the charity.
You relish a challenge and like us, feel excited about the future and what we can achieve together. You want to work in a diverse organisation that is concerned about minimising its environmental impact, and cares about everyone in the team. Be assured, you will be supported in your role as you grow.
Main Responsibilities
This role is responsible for ensuring MapAction uses restricted funds appropriately in line with contract requirements providing guidance to budget holders on compliance. The role will also support general financial administration and smooth operations of MapAction. Reporting to the Finance Director this role will work effectively across finance, fundraising, operations and technology teams in a proactive manner.
Restricted grant finances
-
Lead on contract compliance, ensuring requirements are identified and communicated to budget holders
-
Review financial data and lead on the funds claim processes, to include monthly reconciliations and timely submissions of invoices and claim forms to donors as per contract
-
Be the focal point on donor finance and resolve any discrepancies on claims and late payments, by liaising internally and externally with relevant parties, as required
-
Execute correct budget coding that reflects donor agreements and in line with agreed systems and procedures, identify and flag any errors
-
Track grant allocation and expenditure against restricted budgets to ensure programmes are delivered within agreed budgets or amendments are processed in keeping with changes in programme plans
-
Prepare monthly and ad hoc progress reports for all major donors, or specific programmes and projects
-
Ensure accurate, timely cost recovery and salary allocations of pre-financed operations and ensure income is maximised in compliance with funding contracts
-
Provide financial information as required for grant reporting in line with the reporting calendar
-
Lead on IATI compliance, data review and uploads
Internal finance
-
Assist with donor and statutory audits
-
Support Finance Director with the bi-annual rolling business plan and any required financial information, to include analysis and allocation of paid staff time
-
Perform and present necessary system reconciliations on a regular basis to include multi-currency requirements and cost recovery calculations
-
Prepare financial analysis and overviews as required and attend monthly finance and grants’ meetings
-
Provide finance cover in the finance team, if required and as directed by FD
-
Provide support with any other financial and organisational administration, as requested
-
Regularly review and update unit costing for budgeting purposes
Systems and tools
-
Implement new and develop existing financial and reporting systems, ensuring correct mapping to each of the restricted funds
-
Maintain MapAction’s chart of accounts to ensure all grant requirements can be reported on
-
Train staff on tools, templates and donor regulations
Fundraising support
-
Partner with teams across the organisation in preparation of new programme initiative
-
Adopt a questioning mindset and challenge underlying budget assumptions as appropriate
-
Support financial submissions as required for fundraising applications
-
Support the fundraising team with fundraising applications’ submission, contract and MOU administration and processing, as well as the due diligence process
Please note that this job description is to be regarded as a guide to the tasks and activities we believe will be required but that it is not exhaustive and may change and evolve to reflect the changing needs and demands of MapAction.
Key Competencies
This is what we think you need to be successful in the role. If there are other skills and competencies that you bring and think are important to this role , please tell us what they are - we are always interested to hear ideas.
Essential
-
Accounting qualification, part-qualified or qualified by experience within a finance department with exposure to restricted grants
-
Excellent knowledge of Excel, mapping documents, multiple data sources, pivot tables and creating custom reports
-
Good knowledge of accounting packages (ideally Xero)
-
Experience of performing reconciliations and working with foreign currency transactions
-
Knowledge of accounting coding structures and experience of working with donor coding
-
Strong computer and numerical literacy with the ability to self- service
-
Excellent time management with the ability to prioritise, multitask and work to meet deadlines
-
High level of attention to detail
-
Experience in accounting for or assisting in the management of project grants / restricted funding from a range of donors, including institutional donors
-
Experience of donor reporting and understanding of system requirements to achieve accurate and timely reports
-
Strong interpersonal skills with a high degree of personal organisation and self management.
Desirable
-
Understanding of USAID and/or other Institutional Funder grant finances and reporting
-
Knowledge of the charitable sector and a good understanding of the needs of small, volunteer led groups
-
Experience of UK financial regulations and compliance
Additional Information
-
We will consider candidates wanting to work part time (30hrs a week) or full time (37.5hrs a week)
-
Flexibility and willingness to work outside office hours including evenings and weekends as required, including being on a roster for emergency cover
-
Required to work remotely and to attend team days near the MapAction office in Oxfordshire once a month at own expense.
-
30 days holiday plus bank holidays with a workplace pension and also paid training opportunities to help further your career
-
Must have the right to live and work in the UK MapAction is unable to consider candidates who do not already hold appropriate permissions
-
Note: this is an operational role in a small, highly specialised charity and an appreciation of, and affinity with the humanitarian purpose of the charity is essential, as well as a willingness to take up additional tasks outside of the normal role when needed
Equal Opportunities Policy
MapAction is an Equal Opportunities employer. All employees have a personal responsibility to promote and support measures designed to create a working environment which is free from harassment or discrimination on the grounds of gender, marital status, family status, age, race, religion, disability, sexual orientation, membership of the Travelers community or HIV&AIDS status.
How to apply: Please apply by gohire with a CV and covering letter to be considered for the role. The closing date for applications is 29.7.2022. We will review applications on a rolling basis and will close the process if we secure someone at an early stage so we urge you to apply early so as not to miss out. For further discussion regarding the content of this role, please contact us via our website.
MapAction is a charity existing to provide mapping, geospatial and information management services to humanitarian emergencies. A leader in its... Read more
The client requests no contact from agencies or media sales.
The Legacy and Supporter Relationship Fundraising Officer is a new position at the charity. Reporting to the Head of Fundraising, this role will be one of the first points of contact for supporters be it via phone, email or face-to-face. It is an exciting time to join the small but growing fundraising team at Glaucoma UK and this role will be fundamental in helping raise the funds needed to support our annual workplans and help us achieve our strategic goals.
There will be two main areas of focus in this busy and varied role: firstly, to help maximise the value of our legacies, through efficient administration, by being able to identify and highlight issues and opportunities and through effective legacy marketing. Legacies provide an essential income stream for the charity and are currently responsible for 75% of Glaucoma UKs annual income. The second focus is to provide outstanding stewardship to our donors and potential donors, helping to create a mutually supportive community and strengthening connections and engagement.
To be successful you will be organised with a positive approach to work and excellent communication skills. Experience of working in a fundraising environment is essential as well as a keen eye for detail, confidence in managing financial and other numerical information and a dedication to giving supporters the best possible experience of fundraising for Glaucoma UK. We are willing to support the right person to develop into an expert legacy and relationship fundraising professional.
The team largely work from home, but you would be expected to come to the Kent office around once a month for a face-to-face team meeting. You are, however, able to attend the office more frequently if you choose.
We can offer training and development opportunities, 21 days annual leave (pro rata) plus 3 days Christmas closure, up to 5% contributory pension, access to Benenden healthcare support and an Employee Assistance Programme.
The client requests no contact from agencies or media sales.
The postholder will be responsible for supporting Bath and West Community Energy (BWCE)'s small and dynamic staff team in project delivery and supporting the development of organisational systems, maintaining them on a day-to-day basis. The postholder will have a specific role supporting the Board and coordinating Board and Member meetings, and in the delivery and financial reporting for an EU funded project called REDREAM.
Bath & West Community Energy is a not for profit, Community Benefit Society. Since 2010 when it was set up, BWCE has built over 12 MW of community owned solar power systems and one small hydro scheme, enough power to meet the equivalent annual electricity demand of around 4,000 homes. BWCE is working to put people at the heart of the energy transition, placing ownership and control of energy in the hands of consumers via clean energy projects that actively involve and benefit local communities.
The client requests no contact from agencies or media sales.
The Finance and Administration Officer role is a crucial position at Dig Deep. You will make the increase in Dig Deep’s impact in Bomet County possible by keeping accurate accountancy records on all of the organisation’s income and expenditure and ensuring that all transactions are undertaken in a timely manner.
You will also provide vital administrative support to Dig Deep’s senior leadership and management teams while having direct responsibility for managing Dig Deep’s thanking process and administering funding applications.
The direct outcome of your work will be the robust financial management of Dig Deep’s water and sanitation programmes, which will directly improve the lives of tens of thousands of children and families in Bomet County every year.
We are looking for a hard-working team member with an interest in financial management who has experience of working independently to achieve tasks by set deadlines. Attention to detail and diligence are essential qualities for the role, as are
strong writing and numerical skills.
You will be responsible for:
Finance
- Entering all transactions undertaken by the organisation into the accountancy records and ensuring that these transactions are accurately classified
- Securing and filing appropriate documentary evidence for all transactions undertaken by the organisation
- Entering information from accountancy records into the organisation’s cash flowprojections
- Using the accountancy records to answer questions posed by charity trustees, staff, volunteers, donors, suppliers and members of the general public
- Ensuring that all payments due to the charity are received on time
- Processing all receipts and payments from all organisation bank accounts, ensuring that all invoices issued to the organisation are accurately paid on time, salaries are paid and funds are transferred between accounts as required
- Routine communication regarding financial information with regulators and suppliers e.g. Companies House, HMRC, Charity Commission, accountants and the organisation’s bankers
- Supporting the Senior Management Team in the creation of budgets
- Assisting the Chief Executive with ad-hoc finance and governance tasks, i.e updating bank mandates, quarterly internal audits and sourcing documents for annual audit.
Administration - Fundraising and general office
- Undertaking general fundraising administration, entering all relevant personal and financial information of donors into the organisation’s database, in line withthe organisation’s privacy and data protection policies
- Identifying donors for thanking and executing Dig Deep’s thanking process,ensuring all donors are thanked on time by the appropriate member of staff
- Supporting the fundraising team to secure grant funding through administering trust mailings and funder applications
- Undertaking prospect research for trust and foundations, corporates and individuals when required
- Booking and paying for meeting spaces for co-working and monthly meetings
- Preparing and submitting gift aid claim forms
- Resolving administrative governance challenges as and when they arise
Full details and person specification can be found on the job description.
You can only be considered for this role if you meet the essential criteria in the person specification.
Interviews will be held with successful applicants in the week commencing 11th July.
We are an Equal Opportunities employer. We positively welcome applications from candidates from diverse backgrounds.
At Dig Deep, we believe every resident in Kenya has a fundamental right to the provision of clean water, safe toilets and good hygiene.
... Read moreJob title: Work Experience Administrator
Location: Remote working in the UK.
Responsible to: Engagement Delivery Lead
Salary: £10.15 an hour
Contract: Part-time, 16 hours a week worked across Saturday and Sunday.
Saturday – 9:00am – 5:30pm
Sunday – 9:00am – 5:30pm
Closing Date: Tuesday 5th July at 5:00pm
Interview Date: Week commencing 11th July 2022
Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.
Please note, if you do not provide a covering letter your application will not be considered.
Why us?
Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has doubled in size in the past year. This has supported 278% growth in our Experience programme and 10% growth in our Inspiration programme during the past 12 months.
We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.
We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost two hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.
To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles.
Speakers for Schools Values
PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
Role Summary
This role sits within our Delivery Team and will assist in the coordination and administration of thousands of work experience opportunities for young people across the UK.
Key Duties / Responsibilities
- Supporting our Delivery Team with admin support including mail merges, creating account for access to virtual work experience, navigating Google Classrooms and responding to stakeholder queries via email and phone
- Processing new user registrations on our portal
- Responding to email enquiries from schools and students
- Supporting customers via phone
- Helping with technical delivery processes using both our in-house software
- Data Management and CRM
- Inputting new data, maintaining existing records and generating reports
- Supporting the delivery of charity programmes
Key skills and experience:
Essential: -
- Experience of providing admin support to a large team
- Experience of working with educators, young people and/or business stakeholders
- Experience using Microsoft packages, including Outlook
- Excellent organisation skills and ability to learn quickly
- Excellent customer support skills and telephone manner
- Flexibility and a willingness to get stuck in and help with any tasks the team require support for
- Experience of customer service via email and telephone
Desirable: -
- Experience of working in programme support in education charities
- Experience of using Salesforce
- Experience of supporting young people via charity programmes
- Experience of using Google Classrooms
Benefits offered at Speakers for Schools:
- 25 days annual leave plus bank holidays
- Morning of your birthday off
- Pension scheme
- 3 voluntary days per year
- Wellbeing programme
- Enhanced maternity/paternity/adoption package
- Subsidised office furniture
- CharlieHR perks
- Perkbox
- £500 a year training allowance
Diversity at our core
At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity is at our core, join us.
Disability Confident Employer
Speakers for Schools are glad to be Disability Confident Employers. This means that if you have a disability and you meet the minimum criteria for the role you will be invited to interview.
Please note that in certain recruitment situations, such as a high number of applications and seasonal and high-peak times, Speakers for Schools may limit the overall number of interviews offered to both disabled people and non-disabled people.
We usually ask for a CV and covering letter to be submitted as part of the application process. However, we understand that this is not always accessible to everyone, so we welcome video and phone call applications as alternative ways to apply. For additional information or support, please contact us.
How to apply:
Please apply as soon as possible submitting your CV and a one-page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period. Please note, that if you do not provide a covering letter your application will not be considered.
Appointees are subject to a successful DBS check, as contact with young people is likely.
You must have the right to work in the UK to apply.
The Journey to joining Speakers for Schools:
The closing date for this role will is Tuesday 5th July at 5:00pm
Successful candidates will be invited to interviews on the week commencing 11th July 2022. Please try to be available this week as alternative dates may not be possible.
Our new team member will start ASAP.
If you have not heard from us two weeks after the interview date, please presume your application has been unsuccessful.
Founded by journalist, Robert Peston, our aim is to end educational inequality by investing in young people through our national school tal... Read more
The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Executive works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.
This is a part time role, working 17.5 hours per week (0.5 FTE). Based on the needs of the business this role will require someone in the office 2 days per week.
The official job title for this role is Supporter Care Executive.
Main duties and responsibilities of the role:
Supporter engagement
- Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.
- Managing email enquiries, either by responding or forwarding as necessary.
- Responding to written enquiries received in the post.
- Making outbound telephone calls in order to increase the value of, or to retain supporters, including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.
- Recording feedback received by the charity and assisting in the resolution of complaints
- Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.
Donation processing, database and general administration
- Processing donations from telephone calls and mailings, acknowledging supporters appropriately.
- In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.
- Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.
- Processing and thanking donations relating to regional fundraising and sporting events.
- Ensuring the integrity of the database (currently Raiser’s Edge), by amending supporter details as necessary.
- Opening and batching incoming post
- Updating team procedures as required
- Archiving, scanning and filing documents
Other duties
- To take personal responsibility for ensuring a good working knowledge of ARUK when communicating with supporters. This will require attendance at marketing campaign briefings and other staff presentations, and continuously building knowledge by taking the time to read daily news summaries, press releases and the staff intranet.
- To recognise fundraising, engagement and retention opportunities when communicating with supporters using a range of initiatives to explain how donations positively contribute towards the cause.
- To actively and enthusiastically promote supporter care at ARUK and be willing to take part in various initiatives to help maintain this such as department updates and trainings and being involved in inducting new starters to ARUK on the work of the Supporter Care team.
- Undertake any other relevant duties and projects delegated by the SSCO in line with the responsibilities of the post.
What we are looking for:
- Experience of working in a customer facing role.
- Experience of handling queries and complaints.
- Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
- Excellent written and spoken communication skills.
- Engaging and professional telephone manner.
- Ability to work with a high level of accuracy and attention to detail.
- Good organisational skills and the ability to prioritise workload.
- Professional and hard-working team player.
- Outgoing, enthusiastic and able to remain calm under pressure.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abingdon, Cambridge, CB21 6AD.
Salary: Circa £11,000 per annum (£22,000 FTE) , plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 10th July 2022, with interviews likely to be held week commencing the 11th July 2022. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures. Should you need any adjustments to the recruitment process, at either the application or interview stage, please contact us via the channels on our website.
How to apply:
Please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies page. You will be able to attach your CV and covering letter to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.
You will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2021, we were listed 69th in the prestigious 100 Large Best Companies to Work For. We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work for in the East of England and the Charity’s 30 Best Companies to Work For.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
Who We Are
Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis,... Read more
The client requests no contact from agencies or media sales.
Here at the NFCC we are the professional voice of the UK Fire and Rescue service, driving improvement and development throughout the UK; whilst supporting our leadership team.
What you will be doing
We are currently looking for a Procurement Support Administrator to manage a range of tasks whilst ensuring adherence to the procurement policy. The role will report directly to our Procurement Manager providing a great opportunity to gain all levels of experience and support larger scale procurement projects.
Who we are looking for
The ideal candidate will be a confident administrator with experience in a procurement environment. They will need to have a flexible approach to work with a willingness to support various tasks as the need arises.
What you can expect
We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition and personal development are not just words we talk about, we put them into action daily.
If this sounds like the kind of opportunity that makes you excited; contact us to apply. Send your CV with a supporting email telling us why this job is for you.
Closing date for receipt of applications is 13th July 2022.
Interview details
Successful applicants will be contacted for interviews mid July 2022.
The client requests no contact from agencies or media sales.
Kinship is looking for a part-time Senior Salesforce Administrator to support our ambitious charity. We currently have 65 staff members using Salesforce on a daily basis. This role will provide technical expertise to the CRM users and wider charity, while also carrying out vital audits, project support and administrative duties.
You will be working across a wide range of projects as well as business-as-usual activities. You will be one of the go-to people for understanding our current Salesforce setup at the charity, as well as understanding the impact of new releases and functionality. The perfect candidate will have experience of working as a System Administrator and will be certified as a Salesforce Administrator.
You will be managed by the Database Manager and work alongside the Junior Salesforce Administrator and our Salesforce Consultant. This team works closely with all teams from across the charity for anything Salesforce-related, including improvements and enhancements, platform functionality, data, process improvement, innovation projects and more!
This is a part-time (21 hours per week), fixed-term position for 9 months.
About Kinship
Kinship is the leading charity in England and Wales for kinship carers – relatives and friends who raise children when their parents aren’t able to. We offer kinship carers expert advice as well as financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. We’re always there to help with the complicated and stressful decisions that so many kinship families have to make, as well as to celebrate the good times.
Working alongside kinship carers and the children they raise, with their voices and views at the fore, we build communities of support and give everything we have to fight for each family and their rights, as well as to raise awareness of kinship care and secure better support for all those playing this critical role.
For further details about the role, please refer to the attached job specification.
To apply, please click the Apply button to send us your CV and cover letter, along with a completed Equal Opportunities form.
Closing date: Midnight on Tuesday 5 July 2022.
Interview date: Tuesday 12 July 2022.
Apply with a CV and 1–2-page cover letter, along with a completed Equal Opportunities questionnaire.
Your cover letter must set out skills and experience as outlined in the person specification.
Job Title: People Systems Administrator
Salary: £20,000 per annum (plus £3500 London Allowance if applicable)
Hours/Contract: 35 hours per week
Contract Type: Fixed term - 12 months
Based: Flexible - UK (home based)
Closing date: 4th July 2022
Interview date: TBC
This role will support the People Services Operations Team covering HR, Recruitment and Volunteering Operations in the administration of Human Capital Management system.
This role will work very closely with Marie Curie's central Oracle Support Team as well as key staff in the Finance functions.
What we are looking for:
- A confident and friendly team player
- Experience in database system administration is desirable
- Experience of working within a fast-paced environment and meeting deadlines is key
- Great attention to detail is a must, as is willingness to learn and lead in line with our Marie Curie values and team ethos
- You will have excellent communication and organisational skills with a commitment to delivering a consistent five-star service
- Strong administrative skills
What's in it for you:
- Continued access to NHS Pension Scheme (subject to eligibility)
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early. Agencies need not apply.
About us:
Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.
Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a p... Read more
Job Title: Grants Administrator
Salary: SCP 22 – 25 (£21,964 - £23,791)
Responsible to: Senior Grants & Relationships Manager
Location: Fully remote
Hours of work: 35 hours per week
Duration: Fixed Term Contract until 31 March 2023
Grants Administrator
Are you an experienced administrator with excellent data handling skills?
Do you have excellent organisational skills and experience of handling sensitive and confidential data?
We are looking for a Grants Administrator who has the ability to provide excellent administrative assistance to the Grants team. The role will involve ensuring that incoming and outgoing email correspondence are handled and processed appropriately, answering general queries about the project and accurately taking and relaying messages.
The postholder will ensure that all appropriate documentation is made available, and is in line with GDPR, as well as providing secretariat support to external on-line and in-person meetings as and when required. You should have strong IT skills with a good working knowledge of Microsoft Office and have a positive and solutions-focused attitude. We are looking for candidates who can communicate effectively with colleagues, as well as external contacts.
Working for BVSC
BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.
Our organisation’s culture is underpinned by our 4 core vales – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
Terms and conditions
- 35 hour working week.
- 29 days annual leave a year
- 5% pension contribution with life insurance
Work-life balance
- Hybrid working, allowing staff to divide their working hours between our city centre office and their home
- Flexible working arrangements available for staff,
- A flextime system is in place for staff
- We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
- We provide generous maternity and paternity pay
Staff development
- We support staff to undertake training and development, providing funding and time off for study
Values based approach
- We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals
Wellbeing
- We offer free access to a range of wellbeing platforms
- BVSC offers all employees a suite of wellbeing support
We are looking for candidates that can demonstrate the following BVSC organisational values:
Commitment: Making a positive difference through passion, innovation and social action
Collaboration: Connecting people and organisations to work together to improve lives
Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham
Integrity: Building trust through delivering excellent outcomes
We are committed to diversity and inclusion and believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do.
We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.
Closing date for applications – Friday 15th July at 10am
Interviews to take place – Wednesday 27th July
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
BVSC is Birmingham’s premier voluntary sector support organisation. We work to:
- Provide people with opportunities...
The client requests no contact from agencies or media sales.
Seven voluntary organisations have formed a partnership to create a county-wide Hospital Discharge and Community Navigation Service. This new service will be delivered through locality teams that understand their local populations, and support people to return home from hospital or to access community-based support to improve their wellbeing. The partnership is funded by Hertfordshire County Council and Clinical Commissioning Groups to deliver the following outcomes:
• Reduced hospital admissions;
• Reduced GP visits;
• Reduced reliance on home care providers;
• Reduced social isolation;
• Improved health and wellbeing.
It is believed that Hertfordshire have circa 28,000 veterans with over 3,000 of these having known severe disabilities (physical and mental). Locally there is the permanent joint headquarters of the British Armed Forces at the Northwood Headquarters located in Eastbury, Hertfordshire with over 2,000 service personnel and their families. Along with reservist units across Hertfordshire.
Purpose of the Veteran Admin Assistant Position
- This role will provide administrative support to the Armed Forces Community Single Point Of Contact and the Veteran Link Worker across Hertfordshire and West Essex. The post holder will be expected to be highly motivated and enthusiastic individual to provide and coordinate administrative and secretarial services; including for example, the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the AFC team with the management of projects, gathering information and undertaking enquires as and when is necessary for the head of department, teams and the department. The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
HCNS (Herts Help Hospital and Community Navigation Service) is a partnership of voluntary organisations working together (and in partnership wi... Read more
Admin Support Coordinator
Are you our next Admin Support Coordinator? Are you passionate about sales administrative procedures and supporting a successful team where you can take on new responsibilities and grow within the sales field in our UK Team?
Common Purpose is a not-for-profit organization founded in 1989 that develops leaders who can cross boundaries. This enables them to solve complex problems both in organizations and in cities. We deliver face-to-face and online leadership courses for multiple generations of leaders: from students in universities to senior leaders in organizations and society.
We are currently looking for a dynamic and ambitious professional who shares our values and is equally passionate about systems and process efficiencies within organizations. You will be responsible for supporting our UK team with an emphasis on financial and business development support.
This role is a full time permanent home based role in the UK (Offices in: London, Bristol or and Bradford). We are willing to consider part time employment for suitable candidates.
As our Admin Support Coordinator you will:
Financial support:
- Support on financial processes with a particular emphasis on invoicing customers
- Working closely with the central Finance team to meet their deadlines
- Work closely with the UK team to ensure their income targets are met via invoicing and cash management
Business Development Support:
- Support our sales team with both business development and growth activities where needed
- Produce weekly/monthly sales analysis & reports for the sales team meetings
- Work with business development leads to ensure all relevant information is added and updated in our internal CRM system
- Work with clients and sponsors to gather information for new work proposals and support contracting
Administrative & Operational support:
- Produce management data on sales and outreach activities
- Coordinate the schedules of our Development Directors and Managing Director
- Provide support to the wider team where needed
You will bring the following experience with you:
- Strong numeracy skills
- Ability to manage and coordinate multiple tasks
- Excellent organizational skills
- Able to create and maintain effective office management systems
- Meticulous attention to detail and accuracy
- Strong customer management skills
- A collaborative team-player, while also able to work well independently
- Strong proficiency in MS Office, particularly Excel, Word, PowerPoint, Publisher and Outlook
- Excellent written English, oral communication, and interpersonal skills
What we offer in return
- A salary range of £23,000 - £26,000 per annum dependent on experience
- 25 days of annual leave per annum, plus bank holidays & Christmas Shutdown (25/12-1/1)
- Flexible working environment
- Fast-paced environment – which will continue to test and develop you
- Growth – you will be continually developing key skills and capabilities for your future through the role and our internal training and development programmes
- Impact – you will see the impact of your work as you work with teams across the organization
- Purpose – the chance to work with a diverse range of colleagues across the globe driven by the same mission
- Responsibility – you will take responsibility from day one and be given real accountability and ownership in your role
- EAP (Employee Assistance Programme) – if and when needed
Sound interesting? Please send us your CV and cover letter telling us why you think you’re a great fit for us and this role!
Common Purpose is willing to consider candidates from any background provided they can demonstrate the relevance of their skills and experience.
The client requests no contact from agencies or media sales.
This role will be a key part of the Chief Executive’s Office, helping the Senior Leadership Team to connect with every part of ARUK, driving our strategy, engaging employees and enabling ARUK and its leaders to succeed.
Specifically, it will act as the first point of contact for the Directors of ARUK, by working closely and effectively with them to ensure they are well informed of upcoming commitments and responsibilities, scheduling of internal and external meetings and liaising with stakeholders as appropriate. The role also provides project-specific support to the Directors. The role reports into the Senior Executive Assistant and will also support the wider work of the Chief Executive’s Office on governance, strategy, planning and internal communications.
This is a fulltime, permanent role; however, we are able to consider this role part time, with a minimum of 4 days per week with flexibility around the hours worked per day.
Main duties and responsibilities of the role:
- Manage the diaries of Directors of ARUK, scheduling meetings with internal and external stakeholders as appropriate.
- Additional responsibilities, include arranging and attending meetings, taking and issuing minutes, drafting agendas, collating and distributing papers as appropriate, locating suitable meeting venues, room reservations and refreshments.
- Filter general information, queries, telephone calls, emails, and invitations by redirecting to a more appropriate point of contact.
- Ensure travel arrangements, including international travel, are managed effectively and within budget, including booking travel and accommodation, producing a detailed travel itinerary, arranging currency and visa requirements.
- Complete expenses, ensuring receipts are obtained and expenses are claimed in accordance with the relevant policy.
- Support the Senior Executive Assistant to provide administrative support to the Chief Executive and other Directors as required.
- Project support with Operational Planning and budgeting process, Stakeholder Engagement programme and other programmes agreed by Directors.
- Work with the Senior Executive Assistant and the Senior Governance Manager to deliver ARUK’s governance arrangements, including preparing and compiling documents and presentations for trustees and supporting on meetings as required.
What we are looking for:
- Previous experience working in a busy PA/administrative role
- Diary management
- Ability to take minutes
- Ability to maintain discretion and confidentiality.
- Excellent attention to detail.
- Ability to work independently and within a team.
- Time management and ability to meet deadlines.
- Good written and verbal communications skills.
- Effective problem-solving skills and ability to exercise good judgment/initiative in a variety of situations.
- Excellent administrative and IT skills; Outlook Word, Excel, and PowerPoint.
- Excellent organisational skills, able to juggle competing priorities and co-ordinate workloads
- Good communicator – able to build rapport and demonstrate influencing, negotiation and decision-making skills.
- Excellent listening skills.
- Receptive to feedback and demonstrates flexibility, curiosity, and an ability to learn.
- Ability to build relationships, strong team player.
- Strong ethical standards and a high level of personal integrity.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abingdon, Cambridge, CB21 6AD.
Salary: Circa £28,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 10th July 2022, with interviews likely to be held week commencing the 18th July 2022. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures. Should you need any adjustments to the recruitment process, at either the application or interview stage, please contact us via the channels on our website.
How to apply:
Please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies page. You will be able to attach your CV and covering letter to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.
You will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2021, we were listed 69th in the prestigious 100 Large Best Companies to Work For. We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work for in the East of England and the Charity’s 30 Best Companies to Work For.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
Who We Are
Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis,... Read more
The client requests no contact from agencies or media sales.
Hours of work: 35 hours per week
Salary Scale: NJC Pay Scale 9 – 13 £21,269 - £23,023 (the starting salary for this post will be £21,269)
Location: The post will be based at our office: Suite 11, Davey House, 31A St Neots Road, St Neots, PE19 7BA. However, we operate a ‘work from where’s best’ policy.
Benefits: Flexible working, occupational maternity pay, occupational sick pay, individual training budget, 5% pension.
___________________________________
Job Summary
The post-holder will by key to the effective organisation of EqualiTeach's training events with schools and other organisations. The role involves ensuring that facilitators have relevant resources and information to effectively deliver training events and to attend meetings. The post-holder will support the monitoring and evaluation of this work through collating feedback and producing reports. They will also be required to support the smooth running of the office through stocktaking, ordering supplies and being the first point of call for enquiries.
Background to EqualiTeach:
EqualiTeach is a not-for-profit equality and diversity training and consultancy organisation, which works with organisations to provide support, guidance and training to help them to meet their equality duties and objectives. Our vision is an equal, inclusive and productive society where everyone is valued and able to achieve their full potential.
Key Tasks
- Being the first point of call for telephone enquiries
- Ensuring that staff members have required information and resources to deliver workshops and training and to attend meetings
- Collating feedback and creating evaluation reports for customers
- Stocktaking and ordering resources
- Administration of EqualiTeach’s services, such as the Equalities Award
- Contributing to the general administration, well running and development of the organisation
___________________________________
Person Specification
Experience
- Experience of being the first point of contact for an organisation and dealing with general enquiries is desirable
- Experience of office organisation, such as stock taking and organising delivery of resources to staff members is desirable
Knowledge
- Knowledge of the education sector is desirable
Skills and Competencies
- Intermediate level IT skills in standard Microsoft packages
- Strong organisational skills
- Strong communication skills
- Ability to manage competing priorities and a demanding and varied workload
- Ability to work effectively as a member of a team
- A commitment to equality, diversity and inclusion
- Ability to work with minimum supervision
___________________________________
Closing date for applications: 5pm on Friday 29th July 2022
To apply, please complete the accompanying application form and equalities monitoring form and return both to Claire Currington via email
Interviews will be held in person on Thursday 11th August 2022 in St Neots (please let us know if you’d like to request a remote interview via Zoom, MS Teams or Skype)
___________________________________
EqualiTeach is a Disability Confident Employer
EqualiTeach strives to be an equal opportunities employer and welcomes applications from all sections of the community. Unfortunately, we are not in a position to offer sponsorship to applicants from overseas.
Although the post is advertised as a full-time position, we are happy to explore flexible working options. If you require the application form in a different format, or reasonable adjustments made for interview, please contact us.
The successful applicant will be subject to an enhanced DBS check.
___________________________________
If you have any questions, or need any further information about this post, please email Claire Currington
EqualiTeach is a not-for-profit equality and diversity training and consultancy organisation established in 2013. EqualiTeach works with educat... Read more
The client requests no contact from agencies or media sales.