Administration officer jobs in City of london, england
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Our Aims
The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre projects managed include those for older people, youth, children center services, volunteering and community champions. Through these projects UPG hopes to enhance the health, wealth and well-being of the centers’ users.
Role
To be responsible for the day-to-day provision of an efficient, welcoming and professional reception and administrative/business support service to the Masbro Community Centre.
The applicant will be the first person a visitor, client or customer meets or speaks to face to face or on the phone. The applicant will need to have a good rapport with people and make them feel welcome and at ease. UPG deliver a range different activities a week with a footfall of over 500 people a week.
Supporting providers and users of the Community Centre.
Duties and Responsibilities
-
As the receptionist and administrator, ensuring all users and visitors are dealt with promptly, professionally and courteously.
- Provide a warm, supportive and nurturing front-of-house presence, building positive relationships with service users, tenants, volunteers and partners.
- Develop and maintain effective clerical and administrative systems in line with UPG policies and procedures, reviewing and improving systems where necessary.
- Carry out general administrative duties including (but not limited to):
- Managing incoming and outgoing post
- Responding to written and verbal enquiries
- Coordinating bookings for workshops and classes
- Processing invoices and supporting basic financial record-keeping
- Assisting with room and hall hire bookings and issuing hire agreements
- Attending and minuting meetings as required
- Undertaking follow-up actions where necessary
- Assist with the reporting and monitoring of repair and maintenance issues and liaise with contractors where appropriate, escalating concerns to the Centre Manager / CEO.
- Support the scheduling of events, activities and services, including providing accurate information and assisting with room set-up and clear-down when required.
- Maintain clear and accurate records of Centre usage, including visitor logs, attendance registers and staff whereabouts for emergency purposes.
- Work collaboratively with reception and administrative colleagues across all UPG sites to ensure consistent systems, shared best practice and coordinated cover arrangements where required.
- Develop and maintain links with borough-wide support services to ensure effective signposting for residents and organisations.
- Undertake student enrolment, inductions, DBS checks and other relevant compliance procedures for volunteers, staff and external groups, ensuring records are securely maintained.
- Support the promotion and publicity of the Centre, including updating noticeboards, digital displays, website content and social media platforms in collaboration with the Family Services and Performance Manager and colleagues at other sites.
- Assist in gathering data and basic monitoring information required for reports to funders and stakeholders.
- Support room inspections and ensure spaces are prepared to a high standard before and after use.
- Promote a culture of inclusion, respect and community cohesion, demonstrating empathy and sensitivity when supporting individuals from diverse backgrounds.
- Work at all times in accordance with UPG policies, particularly regarding equal opportunities, safeguarding, health and safety, risk assessments and confidentiality.
- Assist with fire drills, emergency procedures, risk assessments and compliance monitoring.
- Demonstrate commitment to equality, diversity and inclusion in all aspects of work.
- Provide occasional administrative support to senior management, including diary coordination and document preparation where required.
- Undertake any other duties as directed by the CEO or Line Manager that contribute to achieving UPG’s aims and objectives.
Please see the attached Person Specification.
Registered Charity 
21 - 50
Thank you!
Location: London (hybrid, 1 day in office per week)
Hours: Part-time (3 days per week)
Contract: Temporary
Rate: £17.53 per hour (plus holiday)
Start Date: ASAP
We are supporting a brilliant charity as they recruit a Finance and Administration Officer to join their small, friendly team. This is a 21‑hour‑per‑week role, worked flexibly across 3+ days, with hybrid working and at least one day a week in their Shoreditch office.
This is a great fit for someone highly organised, confident with finance processes, and looking for a role where they can make a real impact.
About the Role
You will support the CEO and wider team across finance, office management, governance and administration. Duties include:
- Day‑to‑day office management and acting as the main contact for IT suppliers and the building.
- Bookkeeping, processing invoices, and setting up payments on Xero.
- Preparing trustee/committee meeting papers, liaising with trustees, and taking minutes.
- Providing CEO administrative support including diary and travel coordination.
- Supporting recruitment, onboarding new staff/trustees, and organising team socials.
- Helping with event administration such as invitations, bookings, and logistics.
What We’re Looking For
- Recent experience in a relevant role within the not-for-profit sector.
- Commitment to social justice and the rights of women and girls.
- Experience with finance processes Xero (invoices, bookkeeping, etc.)
- Strong organisational skills and ability to manage multiple priorities.
- Previous administrative/team support experience.
- Confident acting as a main point of contact for stakeholders.
- Excellent attention to detail and a friendly, approachable manner.
- Ability to use initiative and work independently.
- Strong Microsoft systems skills (Outlook, Word, Excel).
- Collaborative, positive, and flexible attitude.
This is a great opportunity to work in a supportive environment and utilise your admin skillset to contribute to a meaningful organisation.
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
