Job Description 

Job Title:  HR Administrator (job share) 

Reporting To:  Head of People & Volunteering 

Salary:  £22,000 per annum (£8,800 pro rata for 2 days per week) 

Contract type: Initial 12 month fixed term contract, part-time (2 days per week) 

About The Felix Project 

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.

Our vision is a London where no one goes hungry and good food is never wasted. 

We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, COVID food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.

We are a very ambitious and dynamic young charity and we haven’t stopped growing since we were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw. We recently ran a very high-profile media campaign with the Evening Standard and Independent, raising £10million to feed London. We have celebrity endorsement from Reece James, Phoebe Waller-Bridge and Jack Whitehall, Stephen Fry, James May and many others.

Last year we delivered enough food for 21.1 million meals to help people in need. We have continuing major growth plans for the next 4 years, with a target of delivering enough food for 100 million meals by 2024. Because nearly all the food we receive is donated by the food industry and volunteers, every £1 of expenditure redistributes £10 worth of food.

Purpose of the Job 

The HR Administrator will manage all staff recruitment and induction at The Felix Project. You will support people managers through all stages of recruitment, and will ensure this process is both rigorous and streamlined. You will also manage our HR administration systems and record keeping, and will act as first point of contact for day-to-day staff issues. Working closely with the Head of People & Volunteering, you will help introduce improvements to our systems and administration processes. 

You will work very closely with our existing HR Administrator (3 days per week) on a job share basis.

Duties and Accountabilities 

Administration 

• Staff contract preparation & management; assist with probation cycle 

• Maintain and update employee records and databases 

• Oversee BreatheHR portal (onboard new staff, monitor TOIL and AL) 

• Working with the Head of People to refine all systems and processes 

Recruitment 

• Support managers with end to end recruitment; including advertising vacancies, shortlisting, organising interviews, interviewing where needed and ensuring recruitment processes are followed 

• Issue all related paperwork and follow up on references 

• Arrange and support new starter inductions 

• Administration of the Recruitment Inbox; Taking phone enquiries about roles 

• overseeing job board accounts 

• Working with external recruitment agencies 

Other 

• Collecting data for payroll and HMRC 

• Staff issues: day-to-day issues/enquiries, escalating to Head of People & Volunteering 

Person Specification 

The Felix Project recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from candidates from diverse backgrounds. 

We particularly welcome applications from those of a black and minority ethnic (BAME) background, as BAME people are currently under-represented within The Felix Project. 

You will be passionate to play an influential role in a charity that is expanding rapidly, and thrive in a busy environment. Our ideal candidate will have a strong background in HR administration. You will be familiar with maintaining databases, general administration, supporting line managers across different teams, and most importantly, managing an end-to-end recruitment and onboarding process. 

Essential skills/knowledge relevant to this role 

• Strong administrative skills, with a good eye for detail and ability to stick to deadlines 

• Some background or qualification specifically in HR administration 

• Excellent interpersonal skills and ability to work across teams, building long term relationships 

• Willing and able to learn different systems (e.g. BreatheHR, Sharepoint, IRIS) 

• Proven understanding of working with confidential information 

• Strong customer care skills, and ability to deal professionally with colleagues 

Desirable skills/knowledge relevant to this role  

The ideal candidate will have as many of these as possible, but none are absolutely essential to the role. 

• Experience volunteering or working in charities 

• CIPD qualification or working towards qualification 

• Knowledge and experience of HR databases 

• Committed to our cause, with a desire to help reduce food waste and fight food poverty 

What you’ll get in return 

You will be working in an upbeat, innovative charity with strong vision, ambition and a fantastic culture and leadership team.  This role can be based at either our Poplar (E14 7BN) or Park Royal (W3 0RU) offices, but you may be asked to occasionally work in one of our other locations as part of your duties. The salary is £22,000 per annum, 25 days annual leave + bank holidays. 

Contract Type:  12 month fixed term contract 

Hours:  15 hours per week – role can be worked over 2 or more days, depending on the schedule of the successful candidate 

Recruitment timeline 

Applications close: Friday 21 May 2021 

Interviews: Wednesday 2 June 2021 

Start date: Beginning of July 

FRU provides representation in social entitlement and employment tribunals for people who can’t afford lawyers. We represent approximately 500 clients annually in tribunals across London and the South East.

Most of our work is done by approximately 300 volunteers, generally law students on the Bar Professional Training Course or the Legal Practice Course. They are supervised by our legal officers.

We are a small, hard-working team looking for someone with a friendly and positive attitude to join us at our vibrant central London office.  You will need enthusiasm and highly developed interpersonal skills as you will be the first point of contact with clients and volunteers in this exciting role.  You will have a genuine interest in providing our clients and volunteers with an exceptional level of service, as clients in particular often approach us about stressful issues.  Reception experience is advantageous but not-essential.

You will also be responsible for processing cases referred to us from across London and the South East, managing case files and incoming and outgoing post.  Previous experience with Salesforce or another client database is useful but not-essential.

As a member of a small team you will need to be flexible and able to make good decisions about when to follow guidance and when to ask a colleague.  This post might suit someone who is looking for experience in a legal environment (but you won’t be involved in giving legal advice), or a charity.  At FRU we are passionate about equal opportunities and welcome applicants from diverse backgrounds.

The closing date for applications is Tuesday 25th May 2021 at 12 noon.

Please apply via the application form.  CV's will not be accepted.

Join our small but busy team and help us to achieve our vision of universal access to safe anaesthesia. The Administrative Officer ensures the efficient and effective function of the WFSA office, including support to the finance manager and to external communications. 

5 billion of the world's 7 billion people do not have access to safe, affordable, timely surgery and anaesthesia. 17 million people die each year from surgically treatable conditions (that's more than 4 times the number who die from HIV, Tuberculosis and Malaria combined).

If that sounds wrong to you and you are an experienced office administrator with a desire to make a difference then this could be your perfect job.

Candidate Application Information 

This is a four or five day role (let us know your preference). You will need to be able to work from home initially although we anticipate this role to be office-based as soon as regulations allow.

Guidance for submission 

• Read the attached Job Description.
• Submit a covering letter and an up to date CV. 

Note: - we will not take up references before short-listing nor without your express consent.

• Your cover letter should be used to tell us how you think you meet the requirements laid out in the job description. Draw particular attention to experience, skills, achievements and knowledge gained in past employment or other activities which are relevant to the job and give examples to support what you say.
• Ensure your covering letter is no more than 2 pages long (2 sides of A4). 

Applications should be submitted as soon as possible and no later than the 28th May. Any applications arriving after this deadline will not be considered for shortlisting. 

Shortlisted candidates will be invited to an interview (this will involve an interview and a short written exercise) with second interviews - if required.

Benefits

25 days paid holiday per year (pro rata)

5% employer pension contribution

Flexible working

The National Youth Orchestra of Great Britain has an opportunity for a highly numerate and organised individual to join our Finance & Administration team. 

The Finance & Administration Officer ensures the effective day-to-day processing of income and expenditure and plays a crucial role in the smooth running of the NYO office. Building strong working relationships across the organisation, the Finance & Administration Officer supports the implementation of efficient business processes, especially in relation to Development income, which contributes over 70% of the charity’s turnover.

The role would particularly suit someone interested in pursuing a career in charity finance but also offers scope to develop knowledge and skills across a range of operational areas in a busy non-profit organisation.

Over the last decade, NYO has evolved from a 70-year-old training orchestra into a vibrant community of young people making orchestral music relevant to youth audiences. Our young people have stepped off the orchestra platform and given their time, shared their passion and their skills with other young people. This process has empowered and fulfilled them and catalysed a golden era of music making.

NYO's new 'Open Up' strategy has a strong focus on youth voice, creativity and inclusion. Our goal is to reach every teenager in the UK, and raise a considerable, and sustainable, income to enable this to happen.

Deadline for applications: 10am on Monday 7 June

Interviews (via Zoom): Wednesday 9 and Thursday 10 June

Join our team and support our work to make the music live events industry more accessible.

Attitude is Everything is pleased to announce an exciting opportunity to join us. The Administrator will provide support across the whole organisation including in company management, data and IT systems, ensuring that staff are appropriately supported to carry out their duties and projects. Aspects of the role involve a high degree of confidentiality.

We are looking for candidates who are experienced in working in the arts / cultural environment. They need to share a passion for improving Deaf and disabled people’s access to live music.  They need to have a high degree of interpersonal and communication skills and a high level of integrity with the ability to maintain tact and diplomacy, trust and confidentiality.  They need to be highly organised in a pressurised environment, with a proven ability to manage their own workload and multiple tasks.  Their work needs to be of a high degree of accuracy.

This is the perfect role for someone who is highly organised and proactive. It is an opportunity to join a highly respected, innovative and creative charity that is growing as an organisation, and contribute your skills to driving forward positive change across the music industry.

Role: Finance and Administration Officer

Duration: Permanent, 3 days per week

Start date: ASAP

Salary: 22k pro rated 

Location:  Bite Back is London-based but location is flexible

ABOUT BITE BACK 2030

Be part of the creative and agile team behind Bite Back 2030’s exceptional teenage activists. Join us as our Finance and Operations Officer and contribute to a 10-year journey to help make the food system healthier and fairer and achieve our goal of halving childhood obesity by 2030.

Young people today are up against a flood of unhealthy food, pouring out of our highstreets, supermarkets and school canteens. As a result processed foods, snacks, soft drinks and takeaways, are playing too big a role in their lives.  Junk food is cheap and easy to access at a time when 3.3m young people under the age of 18 have overweight or obesity. Rates among our poorest are double those of our wealthiest young people.

Covid-19 has only further served to highlight the injustices in the food system and sharpen the focus on the impact obesity has on health outcomes.  There is a political moment now to accelerate change.

We believe young people are the key voice in driving this change in our food system.  It is a really exciting time to join the organisation - we are still a start-up but with ambitious plans for growth and impact.  Co-founded by Jamie Oliver and launched in October 2019, our Youth Board have already had campaign successes on a  range of issues including Free School Meals, a 9pm watershed on television junk food advertising and post-Brexit trade. 

We are now seeking a diligent, self-motivated individual to join us as Finance and Operations Officer.

ABOUT THE ROLE

The Finance and Administration Officer will be critical in underpinning the work of our growing team. Key responsibilities include:

• Finance: day to day management and tracking of expenditure against the budget, liaising with our accountants, contributing to the budgeting process, logging invoices, liaising with payroll provider, reporting and setting up financial processes

• Administration: record keeping in line with our statutory responsibilities, maintaining our subscriptions and annual premiums, ownership of charity CRM system (Salesforce), clerking meetings, diary and travel co-ordination and ad hoc administrative tasks as required to support the leadership team

 We are looking for someone with a passion for young people’s health, nutrition and social justice, who also has:

• Knowledge of financial management and budgets

• Demonstrable experience in administration

• Excellent organisational skills 

• Good IT skills, with an ability to manage spreadsheets 

• Book-keeping experience (desirable)

• Knowledge of Salesforce (desirable)

We are open and flexible.  Bite Back is London-based, but we are open to candidates based in other locations, provided you can occasionally travel to London as required.

We are committed to increasing the diversity of our team and especially encourage people from underrepresented backgrounds to apply. 

Location: London, EC4 (currently remote working)

Salary: £28,750 - £32,500 (depending on experience) 

Responsible to:  Administrative Support Manager

Contract type: Permanent, full-time (open to flexible working or job-share options)

Overall Purpose of the Role

We are looking for a talented Administrative Support Officer to provide broad administrative, diary management and project support across Big Society Capital. This is a highly varied role that requires a logical and thoughtful approach to ensure tasks are completed with rigour and purpose in a timely and professional manner.

You will assist the Investment Group (3 days per week) and Engagement Group (2 days per week), in organising schedules, managing administrative processes, producing accurate and timely information for internal and external stakeholders and supporting across projects.

Key Responsibilities

Administrative and Team support

• Create and maintain accurate and efficient administrative processes within the team
• Diary management for Executive Committee members - organise and schedule meetings and appointments with internal and external stakeholders; co-ordinating diaries within and outside the team
• Providing supporting information and documents in a timely manner and where necessary taking meeting minutes and supporting the team in the follow up of actions
• Work with investment leads to support investment onboarding through scheduling referencing calls and ad hoc support
• Event and travel organisation and co-ordination of team training and external facing activities
• Respond to enquiries, referring eligible and non-eligible applicants to the appropriate person or resource
• Provide admin coordination for Investor Engagement events
• Ad-hoc diary management and project support across Investment and Engagement Groups where needed

Social Investment Induction Administration

• Work with Induction Lead to plan, schedule and coordinate a short induction training course for new joiners to BSC and the wider social investment sector (bi-annual)
• Compile agenda and book in speakers and session facilitators
• Collaborate with wider BSC staff to create attendee invitation list and complete associated event registration admin
• Facilitate surveys using SurveyMonkey, providing regular feedback to Induction Lead and presenters throughout the course
• Ad hoc event coordination as needed

Other administrative support

• Support the team in recruitment and the induction process for new joiners, coordinating interviews and onboarding
• Work closely with the wider team of administrators across BSC, sharing best practice and providing support and cover when needed

We are a lean and nimble organisation, and the appointed Administrative Support Officer is encouraged to build a role for themselves and shape our team and approach.

Personal specification

Experience (essential)

• A strong background in Administration support roles
• Experience of working in a varied role with conflicting workload and priorities
• Working as part of a team, building relationships with key stakeholders and providing support
• Experience in using IT (e.g. software and cloud applications including MS Office and video-conferencing facilities) to improve administrative processes

Experience (desirable)

• A background in the charitable or social sector
• An interest in the work of impact investment, not for profit or public sectors
• Experience of Salesforce CRM,

Skills, abilities and attributes

• Excellent attention to detail, time management and organisational skills
• Proactive and creative in your approach to work
• Prioritise effectively and take ownership of tasks
• Works logically and thoughtfully when dealing with change
• Thrives in a varied role
• A confident and effective communicator
• Flexible and willing to take on additional tasks to support the team
• Works with integrity and discretion
• Hunger to learn and develop

Salary and terms of employment

• This is a full-time permanent role – open to flexible working or job-share options
• Salary of £28,750 - £32,500 (depending on experience)

Big Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential.

We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability and require any support to assist you through the recruitment process, please get in touch with Ruth Davidson, HR Manager.

Applications

• Please apply through BeApplied by midday on Monday 7th June 2021 
• Interviews will be held in mid-late June 2021
• All Big Society Capital staff are currently working from home. We will be as flexible as possible in light of any COVID-19 priorities and challenges which you may be facing

Main purpose of position

The purpose of this role is to support the Community and Special Events team on day to day administration, which include (but not limited to) dealing with enquiries, supporting fundraisers and assisting with larger projects within the team. This role requires an individual who is confident, articulate, well organised and with a keen eye for detail - someone who enjoys a challenge and has a methodical approach to their work. The role would ideally suit someone at the beginning of their career who is interested in fundraising, particularly within the area of Community Fundraising and Special Events.

Children with Cancer UK

Established in 1987, by our Chairman Eddie O’Gorman, following his youngest son Paul O’Gorman passing away from Acute Lymphoid Leukaemia, ALL, Children with Cancer UK has gone on to become a leading force in paediatric oncology.

In the last 32 years we have raised a staggering £260m in the fight against childhood cancer. Over the years, working with the scientific community, we have made significant breakthroughs in the treatment of ALL, and have contributed to raising survival rates from 63% to 84%. Alongside this we have also invested in patient family accommodation and grants to families, in addition to supporting family days out and welfare programmes throughout the UK, helping children and their families to maintain as normal a life as possible during their treatment.

We are moving into a new phase of growth and are investing in our teams to expand our reach, grow our awareness and deliver greater income to ensure we can continue our fight against childhood cancer. Our leading pillar of work continues to be research into the cause, treatment and cure of this cruel disease, and we will not stop until every child survives.

Key priorities and relationships

Community and Special Events

1. To work closely with Line Manager and Community and Special Events Coordinators to deliver key campaigns, partnerships and special events.
2. To be the first point of contact for all incoming enquiries from current supports as well as prospective supporters.
3. To ensure all supporters have all the support and materials requested.
4. To project manage small campaigns and events, with support of line manager.
5. Recruit and support new supporters to maximise their fundraising potential.
6. To assist with the organisation of the event days experience and attend as required.
7. Build relationships with existing and new fundraisers, providing fundraising materials, encouragement and support.
8. To log and monitor prizes for the team; to undertake some cold mailing and cold calling for specific product / prize donations or supporter acquisition.
9. To work collaboratively cross departmentally.

Administration

1. To ensure all mailings are despatched effectively on a daily basis.
2. Logging all supporter information accurately on Raiser’s Edge in line with current processes.
3. To manage fundraising activities on Raiser’s Edge.
4. To ensure that data relating to the Community and Special Events team is kept up-to-date and accessible to other members of the team.
5. To deal promptly with enquiries, over the telephone, via email and in writing.
6. To assist in the monitoring of stock and materials and ensuring adequate stocks are always held and available.
7. Assist in keeping up-to-date income expenditure records where required and assist with creation of monthly money reports.

Additional Responsibilities

1. Any other reasonable duties as directed by your line manager.
    
2. The post requires an amount of evening and weekend work and the post holder is expected to attend events as and when required – throughout the UK or abroad.  The charity operates a time off in lieu system to make this time up which your line manager will need to approve.

Personal Specification

Skills / Abilities

• Articulate and literate to a high level

• Good customer service skills
• Excellent organisational skills
• Ability to prioritise and multi-task
• Proficient in use of Microsoft suite (Outlook, Word, Excel, PowerPoint etc)
• A keen eye for detail
• Good team player
• Ability to work under pressure and to deadlines

Desirable

• Experience of dealing with charity supporters
• Experience of working on social media channels
• An ability to work with a variety of stakeholders both internal and external, including fundraisers, committee members and wider team members

How Assessed

• Application / Interview / Task

Experience

• Prior customer facing experience (not necessarily within the charity sector)

Desirable

• Experience of Raisers Edge or other Customer Relationship Management software
• Knowledge of community fundraising and the wider fundraising / charity sector

How Assessed

• Application / Interview / Task

Other requirements

• Enthusiastic, confident, sociable, resilient
• Strong team player
• A self-starter who can plan their own diary and seize the initiative
• A proven interest in the charity sector and specifically working within community and / or special events.
• Ability to work under pressure and to deadlines
• Able to work collaboratively as part of a team and contribute to a positive working environment and culture

• Creative and innovative

How Assessed

• Application / Interview / Task

At Children with Cancer UK we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. The statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

nia provides a wide range of services for women and children who have experienced sexual and domestic violence.  The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.

Our Central Services team has responsibility for the organisational finance, facilities and central administration function and provides the management team with HR support.

Team: Central Services

Hours: 35hrs per week

Salary: £24,000 p.a

This post will be responsible for providing high quality support to the Central Services team to ensure the effective and efficient operation of the central admin function within the organisation. We are looking for an  organised woman with a flexible approach to work in our busy Head Office to help ensure that all of the services run efficiently, be a team player with the ability to work independently.

You will be responsible for providing a courteous and efficient reception service.  Answering and redirecting telephone phone calls, respond and distribute emails, ordering of office supplies. Provide recruitment administration and other general administrative duties

You will be a highly organised and self-motivated feminist who is passionate about ending male violence against women and girls.  You will  have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and their children.  Due to the nature of this work the post holder will often be party to highly confidential and very personal matters – you  must therefore be committed and able to maintain the very highest standards of confidentiality at all times.

CV’s will not be accepted. 

Closing Date: 10am, Friday 21 May 2021

Interview Dates: 2 / 3 June 2021 (held via Zoom)

This post will be subject to an enhanced vetting and barring check and open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).

Im currently working with NFP organisation that supports every day hundreds of people across the world - when disaster strikes.

This role is on ongoing basis working remotely and we need someone who speaks fluent FRENCH and can start immediately.

MAIN TASKS

Finance & Administration Officer will be accountable for the sound accounting management of MRCA/RI France Offices

Will implement HR administration and record-keeping as required and as directed by GSO HR;

Provide an office management service; and ensure health and safety compliance as requested by GSO HR.

Finance & Accounting (80% of Time)

* Ensure that all RI accounting and financial policies and procedures are adhered to for the French offices and identify any gaps in current practice in relation to compliance with French accounting standards.

* Manage day-to-day accounting functions for MRCA/RI France offices, including bookkeeping in 'Ciel' software on a monthly basis, cashbox verification, bank account reconciliation, advances' reconciliation and coordination and follow up on bank transfers.

* During fiscal year-end closing:

* manage the accounts closing exercise for France offices;

* verify expenses against supporting documents for the whole year

* Ensure that all the necessary documents are available, up-to-date and properly archived physically and electronically;

* Verify and validate the inventories;

* Prepare the annual financial report for the General Assembly.

* Transition from 'Ciel' to a new accounting software.

* Ensure that an effective filing system is in place and keep a record of all support documents related to the French offices.

* Ensure that a proper filing system is in place and keep record of all financial, administrative and supporting documents both electronically and physically.

Human Resources administration (10% of Time)

* Assist with the recruitment of France staff (including placing job advertisements; and support for visa processes)

* Organize the local on-boarding of new staff joining France teams.

* Stay up to date with policy and other developments within GSO HR, including attending the bi-weekly HR meetings, when possible' and participating in relevant projects that may from time to time be set up (subject to other work commitments).

General Administration (10% of Time)

* Control and validate contracts with third parties related to the French offices (office leases, software, utilities, insurances, etc).

* Liaise with global Finance, HR and Operations Departments and provide relevant and accurate information as required.

* Ensure the France offices operate effectively in terms of IT and telephone systems, office supplies and equipment.

* Ensure that appropriate safety (including fire safety) and security measures are in place. * Facilitate the use of the offices and meeting rooms by colleagues and partners visiting Paris and Lyon.

________

As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

If you know anyone looking for a new role, your referral could earn you £250

The consists of five distinct brands: , , , and . If you or anyone you know is looking to join our growing recruitment team, speak to us today. £250 is on offer for any referrals we successfully hire.

Blind Veterans UK helps vision-impaired ex-Service men and women of every generation rebuild their lives after sight loss. Since 1915, we’ve provided rehabilitation, training, practical advice, and emotional support to tens of thousands of blind veterans.

We have an excellent opportunity for an IS Support Administrator to join a dynamic team to achieve fantastic results. The Information Services Team at Blind Veterans UK are looking for a collaborative, process oriented and well organised candidate.

You will support the IS Operations team in the delivery of high standard customer service and support to the organisation.

As the ideal applicant, you will have experience of IT asset management/logistics, mobile fleet administration and call logging/ticketing system.  You will also be a good communicator with both methodical and flexible problem solving approach to work.

Please note the working hours for this role are 08:30am to 4:30pm

Closing date:  Thursday 20 May at 11.00am

Interview date: w/c 31 May 2021

To apply, please send your CV and supporting statement no more than 500 words outlining your suitability for the role in Word format to our recruitment email address.

Please note only applicants who submit a CV with Supporting Statement will be considered

Should we receive a high volume of interest, we may close applications for this vacancy before the deadline so you are advised to express your interest as soon as possible.

Due to the high number of enquiries and applications we receive for our vacancies we don't acknowledge each one - if you haven't heard from us within a week of the closing date, please assume that we won't be inviting you for an interview.

Administrator to the Philadelphia Association

The Philadelphia Association (PA) is looking for a part-time Administrator to join a current job-share post. The PA is a small friendly north London charity and the role will be based in the Hampstead office with some home working. 

You must be a proficient and skilled Administrator with excellent experience and knowledge of all MS Office applications and Xero finance system (desirable – training available on request).  You should be able to work independently on your own initiative with confidence and responsibility, while also collaborating closely and flexibly with your job-share partner.  You will provide an efficient and seamless service to the charity’s members, students, council and trustees and ensure the smooth running of the building and room bookings.  Excellent communication skills are required and the ability to multi-task, working on a wide range of projects and tasks.

• Your gross annual salary will be £15,999
• Your holiday entitlement will be 28 days p/a, pro rata, plus UK bank holidays
• Your normal working hours will be 20 hours per week, at least 15 of which will be on-site at Marty’s Yard, Hampstead.
• Working days will be 20 hours over Mondays, Tuesdays and half-day Wednesday.

The PA was founded in 1965 by RD Laing and colleagues in order to challenge established ways of thinking about and responding to distress. For more than fifty years we have offered an open-minded alternative approach to psychotherapy that is unique in Britain. 

Closing date:  31 May 2021

We are looking for a Administration Assistant with a focus on fundraising and engagement.

As part of the Fundraising and Communications Team, the Administration Assistant will provide administrative support of fundraising and engagement activities within the Trust, including processing new supporter records and donations, data entry and regular fundraising administration and supporter service support.

The deadline for applications is 9am on Tuesday 1st June.

Interviews will take place the week commencing 7th June.

For more information, and to apply, please visit our website.

Main purpose of position

To support Children with Cancer UK (the Charity) with excellent supporter care, effective data entry, batching, banking and thanking donations and also provide administration for team enquiries.  The majority of the role will be to process supporter queries and donations accurately and quickly. 

Background information

Children with Cancer UK is the leading national children’s charity dedicated to the fight against childhood cancer. Our aims are to determine the causes, find cures, improve treatments and provide care for children with cancer.

 Our work started with a promise.

We were founded in 1988 following the death of 14-year old Paul O’Gorman to leukaemia and, just nine months later, his sister Jean, also to cancer. Before his death Paul’s parents promised to help other children with leukaemia and, today, we fund life-saving research into childhood leukaemia as well as all other forms of other childhood cancers.

• We fund life-saving research to improve our understanding of childhood cancer and to find safer, more effective treatments for all young patients.

• We fund innovative welfare projects to help children and families in their fight against childhood cancer.

• We campaign and raise awareness of childhood cancer, to protect more children and give more young cancer patients a brighter future.

Key priorities and relationships

• To log supporter details onto the database accurately and quickly.
• To deal with queries by letter, email or telephone appropriately and in a timely fashion.
• To accurately record any money received and handle safely.
• To batch and bank donations onto the database accurately and quickly.
• To log cheques on paying in slips for finance on a weekly basis.
• To log thanking bounce back responses like Gift Aid and ensure all forms are sent to our response handling house for scanning and storing Gift Aid declaration forms.
• To write thank you letters and other correspondence as required.

• To effectively cross sell fundraising during contact with supporter as agreed in the supporter journey (as appropriate)
• To sort incoming post and distribute to the relevant teams and people in the office in a timely fashion.

Duties and Key Relationships

• To answer telephone queries relating to other departments, as necessary.
• Welcome guests into the building.
• To assist fundraising teams with outbound calls to supporters to gather further information and collate fundraising material requests.

• To volunteer at our charity events when required e.g. London marathon, special events, etc.
• To assist the teams and manager in any other duties as required
• To deal with queries from supporters affected by cancer and to refer them to other external sources if necessary.
• To be a super-user for the Raiser’s Edge database and to train others, as necessary.
• To thank our Facebook supporters and report on Give Panel software.  To suggest ways to increase supporter sign up through Facebook and run tests to support this.  To handwrite birthday cards to supporters who opt for this.
• To be the main contact for various IG campaigns through the year, proofing artwork and writing thank you letters for the appeal.

Person Specification

Skills / Abilities

Essential:

• Excellent attention to detail
• Good I.T. skills including data entry
• Ability to work quickly, accurately and efficiently
• Excellent written English including spelling and grammar
• Numerate (e.g. for dealing with credit card transactions)
• Professional, confident and friendly telephone manner to work with a wide range of people and suppliers
• Ability to pick up new processes and tasks quickly and work independently
• Ability to work with a wide range of people and suppliers
• Ability to manage a varied workload without close supervision
• Methodical, proactive approach
• Excellent general administrative skills
• Able to use own initiative

Desirable:

Using software to produce reports

How will be this be assessed?

• Telephone interview, interview, test at interview

Experience

Essential:

• Excellent working knowledge of customer/supporter databases.
• Good working knowledge of Excel, Word, Outlook
• Experience of office work and administration
• Experience of customer services and liaising with customers by phone, post and email

Desirable:

• The Raiser’s Edge database
• Proof-reading of letters
• Knowledge of The Raiser’s Edge database
• Knowledge and experience of wordpress or experience of using other Content Management Systems

How will be this be assessed?

• Previous job history
• Test in probation after Raiser’s Edge training

Other requirements

• Customer service oriented (e.g. confident and cheerful telephone manner.)
• Attention to detail is absolutely key
• Goal oriented
• Team worker​

At Children with Cancer UK we value diversity and we are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. The statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.