Administration officer jobs in London, greater london

Prospectus are delighted to be supporting a highly impactful client with the search for an Administration and Communications Officer. 

This permanent role would suit somebody who is looking to build a career within Communications and Administration. Reporting into the Communications Director of this small organisation, you will work remotely, but be available to travel within London for client meetings and events of required.

General responsibilities are:

• Administrative support to ensure smooth daily operations, including managing enquiries, maintaining records and digital files, supporting staff task management, and ensuring ICT systems are functioning effectively.
• Support organisational communications by preparing, editing, and disseminating materials across print, digital, and web platforms, ensuring all content is consistent with branding and house style.
• Maintain and update the organisation’s website and online platforms, uploading new materials, checking accuracy, and liaising with technical support when needed.
• Assist in the recruitment, onboarding, and retention of members by delivering excellent customer service, maintaining strong professional relationships, and supporting individuals and organisations.
• Contribute to marketing and promotional activities by helping produce materials, coordinating outreach, and supporting external partnerships to raise awareness of organisations work.
• Provide logistical and administrative support for events, training sessions, meetings, and webinars, including managing bookings, communication with attendees, preparing materials, and supporting follow-up and evaluation.
• Support the production and promotion of the organisation’s podcast series and other projects, including scheduling, coordinating with guests, and organising content.
• Maintain and develop the organisation’s CRM and database systems, ensuring accurate data entry, reporting, and effective use of membership information.

Ideally, the client is looking for someone to start in September. If you feel that you have the aptitude to carry out these responsibilities and are immediately available, please apply early to avoid disappointment. Due to the quick turnaround required of this role, we reserve the right to close the position early.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and we are happy to make reasonable adjustments to enable all interested candidates to apply. If you need any support with your application, please contact George Cook at Prospectus.

The Damilola Taylor Trust (DTT) is a charitable company limited by guarantee incorporated in May 2001 in memory of Damilola Taylor and registered as a charity in July 2001.Our founding purpose is to provide inner-city youths with opportunities to play, learn and live their lives free of fear and violence, and with optimism for a future where opportunities abound. Our Mission is to develop the hope, optimism and self-esteem of young people so that they can:  Lead healthy lives; Stay in School; Grow up to become independent productive adults; Have lofty aspirations and work to attain their innate potential.

Although we have recovered from the Covid 19 pandemic, the nation now faces the worst cost of living crisis since the 1950s, thanks to the Russian Ukraine war, and now the US Israel Iran one which have disrupted the global energy market. There is no denying that, in the UK, young people (YP) are being disproportionally affected. We are deeply concerned about the impact this crisis is having on the young people that we work with across the board.

The UK youth unemployment rate for 16-24-year-olds sits at a concerning 16.2%, an 11-year high. There are over 1 million young people not in education, employment or training (NEET). We know that high numbers of vacancies do not translate into opportunities for all young people, especially those from BAME background who already face discrimination in the labour market.

We are responding to this emerging issue, by working harder and smarter to support young people that we work with for whom the transition from formal education into employment is not automatic. We work to help this group have access to economic opportunities in these challenging times. We believe that our services bridge this gap and provide opportunities for young people to develop wider social, personal and self -management skills required for productive participation and integration into society. For additional information about the Trust and its programmes, please go to our website. 

Job purpose: Provide a range of administration services to enable the Trust to operate its day-to-day activities, management and governance processes effectively.

Roles and responsibilities:

The main responsibilities of the job are:

· Provide administrative support to the Programme Manager, Trustees and Youth Board 

· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records, research, and other general duties

· Assist implementation of the Trust’s charitable programmes e.g., by providing administration support to project teams and organising promotional activities.

· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up

· Proactively manage our website day-to-day and post to our social media, consulting where necessary. Produce leaflets, publicity and newsletters

· Support our organisation development plans by helping us research and implement any new policies, processes and best practice procedures required, and maintaining the database of evidence

· Suggest administrative improvements to support the smooth running of the charity and, when agreed, implement them

Key working relationships:  The post holder will work with all the Trustees (but particularly the Trustee responsible for Communications), the Programmes Manager as well as the Trust’s finance service provider. The post holder will develop good working relationships with other stakeholders including our project delivery partners, members of the Youth Board and, in some cases, young people on or applying for our programmes.

 Person specification -Specific experience or skill     KEY: (E) Essential (D) Desirable

· Experience of organising own work effectively with limited supervision (E)

· Significant experience providing administrative support. Experience of working in a charity would be an advantage (E)

· Excellent digital skills, with the ability to learn new software and systems quickly and instruct others (E)

· Proficiency in Microsoft 365 including administering a system(E)

· Experience of organising and maintaining records, both on paper and digitally. (E)

· Ability to produce attractive documents and reports for a range of audiences adhering to our house style (E)

· Ability to work effectively with all our stakeholders, including young people from disadvantaged backgrounds (E).

· An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing

· Exceptional time and task management skills; calmness under pressure (E)

· Experience working in a pressured environment with lots of competing priorities (E) 

Knowledge, qualifications

· Knowledge of good administrative practices (E)

· Knowledge of General Data Protection Regulations (E)

· An understanding of safeguarding of children, young people and vulnerable adults (E)

· Current DBS certificate (E but, for a suitable candidate, the post might be offered subject to a DBS being obtained)

· Degree or relevant experience of working in the charity/ Social sector (D)

Personal skills and abilities

· A highly organised person with attention to detail (E).

· Ability to organise own workload to reflect our charity’s priorities (E).

· Ability to communicate effectively with all people involved with the Trust (E).

· Remote working skills (E)

· Good report-writing and presentation skills (E).

· Commitment to equality, diversity, inclusion (E)

· Ability to research information (E)

· Proven ability to work on own initiative and mobilise/manage support from colleagues (E).

• Proactive, creative and innovative approach with high drive for results (E)

Personal qualities:  Commitment to own continuing personal and professional development (E)

· Commitment to the vision, mission and values of DTT (E)

· Flexibility

• Commitment to effective relationship building and collaboration (E)

Application process

Please write no more than 1000 words explaining how your experience, qualifications and personal qualities fit you for this post. Also submit a CV which includes your full name, address, phone number and email address, your educational and work histories and the names of two referees, one of whom will normally be your current or latest employer. We will not seek references without asking your permission but any offer will be subject to satisfactory references.

Administrative Officer

Location: Ilford Redbridge IG1
Salary: £15 per hour
Contract:  Part-time – 12 months contract with possibility to renew
Reporting to: Operations Manager / Director

Join Our Team and Help Empower Women

Are you a highly organised administrator who is passionate about making a difference in the lives of women and their communities?

We are looking for an enthusiastic and proactive Administrative Officer to join our growing team. This is an exciting opportunity to play a vital role in supporting the smooth day-to-day running of our women’s support group while contributing to programmes and services that empower women, reduce inequalities, and strengthen communities.

As an Administrative Officer, you will provide essential administrative, operational, and programme support, helping ensure that our services are delivered efficiently and effectively.

About Us

Adanna Women’s Support Group is committed to supporting, empowering, and advocating for women from diverse backgrounds. Through our programmes, events, training, and community engagement activities, we help minority ethnic women build confidence, develop skills, improve wellbeing, and access opportunities.

Our work is driven by compassion, inclusion, and a commitment to creating positive social change.

About the Role

This varied and rewarding role will see you supporting a range of administrative, operational, and communication activities across the organisation.

You will be responsible for maintaining records, coordinating meetings, supporting programme delivery, responding to enquiries, assisting with event administration, and helping to ensure our team, volunteers, and beneficiaries receive excellent support.

No two days are the same, making this role ideal for someone who enjoys variety, takes initiative, and thrives in a small but busy environment.

Key Responsibilities

Administration & Operations

• Provide day-to-day administrative support across the organisation.
• Maintain accurate databases, records, and filing systems.
• Manage incoming emails, telephone calls, and enquiries.
• Coordinate meetings, appointments, and diaries.
• Prepare documents, reports, correspondence, and meeting minutes.

Programme & Event Support

• Support the administration of programmes, workshops, and community activities.
• Assist with event planning and logistics.
• Maintain participant records and programme documentation.
• Support outreach and engagement activities. E.g. volunteer fairs

Stakeholder & Volunteer Support

• Respond to enquiries from beneficiaries, volunteers, partners, and community organisations.
• Support volunteer onboarding and record management.
• Assist with staff meetings, training sessions, and organisational activities.

About You

We are looking for someone who is:

• Highly organised with excellent attention to detail.
• Able to manage multiple tasks and priorities effectively.
• A confident communicator with strong written and verbal skills.
• Comfortable using Microsoft Office 365 and sharepoint.
• Professional, reliable, and able to maintain confidentiality.
• Passionate about supporting women and promoting equality.
• Flexible and adaptable in your approach to work

Essential Requirements

• Experience in an administrative, office support, or coordination role.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a small team.
• Good IT and database management skills.

Desirable Requirements

• Experience working within the charity, voluntary, or community sector.
• Experience supporting events, workshops, or community programmes.
• Knowledge of safeguarding practices.
• Experience using CRM or client database systems.
• Language fluency particularly South Asian languages

Why Work With Us?

• Opportunity to make a real difference in the lives of women and families.
• Be part of a small but supportive and inclusive team.
• Flexible working arrangements where possible.
• Opportunities for learning, development, and progression.
• Meaningful work within a respected community organisation.

Safeguarding

AWSG is committed to safeguarding and promoting the welfare of women, children, and vulnerable adults. Successful applicants will be expected to share this commitment and will be subject to appropriate background checks.

Equality, Diversity & Inclusion

We are committed to building a diverse workforce and creating an inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds, communities, and experiences.

Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010.

How to Apply

Please submit:

• An up-to-date CV
• A supporting statement (maximum two pages) outlining how your skills and experience meet the requirements of the role

Closing Date: rolling recruitment – the applications window will close once a suitable candidate is found

We reserve the right to close this vacancy early if we receive a high volume of applications.

We look forward to hearing from you.