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OPERATIONS MANAGER
We are seeking an enthusiastic, compassionate person, with good attention to detail and a track record of supporting and motivating staff and a desire to make a difference to the homeless and vulnerably housed.
About The Bridge Homelessness To Hope
We began in 2008 with a mission to help people who are homeless in Leicester by providing them with hot food, drinks and most importantly, companionship and we have evolved from there to the service we provide today.
Our staff team and volunteers derive from many backgrounds and religions, all with one common goal: to help those who are on the street move from despair to hope.
We are an outreach to the homeless and to those who just have nowhere to go and no-one to turn to. Through our Hub we support those who are hardest to reach by seeking to:
· Overcome the barriers to engagement encountered with more traditional service models.
· Be a place where guests (never service users or clients) can feel secure, trustful and not feel judged.
· Run services that are supplied by people who understand their challenges and are empathetic to them.
Our services are designed to support our guests in making long-term, sustainable improvements to their lives.
Our vision is for everyone to have a place they can call home and hope for the future, with an aim to support the most isolated and marginalised people that often have no one else to turn to.
We do this by offering a safe place to support people in crisis, helping people make long-term, sustainable improvements to their lives, and by developing accessible mental health services.
Hours: Full-time - 37.5 hours per week - Monday to Friday (occasional Saturdays where operational needs dictate).
Purpose of the Role
Reporting directly to the CEO, the Operations Manager ensures the effective day-to-day running of The Bridge Homelessness To Hope’s services — including Drop-In Hub and supported accommodation — maintaining safe, high-quality delivery and ensuring that staff and volunteers are supported to provide compassionate and effective support for people experiencing homelessness.
Key Responsibilities
1. Leadership and Management
· Work with the CEO to ensure The Bridge Homelessness To Hope’s mission and values are lived out in practice.
· Translate strategic plans into operational work plans with clear targets and outcomes.
· Provide visible leadership within the Hub and accommodation projects, modelling best practice.
· Deputise for the CEO as required.
· Ensure systems and culture of effective internal communications, including team meetings, and day-to-day communications protocols.
2. Housing and Hub Operations
· Oversee housing operations, including maintenance, furnishing, and equipment.
· Ensure compliance with housing regulations, leases, and health and safety
· Manage contractors and cleaners for accommodation and Hub facilities.
· Oversee resident induction, behaviour issues, crises, and breaches of licence.
· Oversee housing records and inspection reports.
· Ensure accurate and timely housing benefit claims, payments, and record keeping.
· Liaise with property owners and coordinate day-to-day housing management tasks.
· Oversee Hub operations, ensuring high standards of delivery and effective support for guests.
3. People Management
· Line manage staff team, ensuring clear supervision and accountability.
· Recruit new staff, including advertising, short-listing, interviewing.
· Conduct regular one-to-ones and appraisals with all staff.
· Oversee staff induction, development, and wellbeing.
· Ensure appropriate training for regulatory and practice updates.
· Manage performance issues, grievances, and disciplinaries in line with policy.
4. Service Delivery and Impact
· Ensure safe, effective, and compassionate service delivery across all operational areas.
· Maintain systems for effective data capture, monitoring, and reporting.
· Support evaluation, reporting, and improvement processes.
· Contribute to safeguarding oversight and incident management.
· Lead on-site crisis response and staff support during incidents.
5. Financial and Administrative Responsibilities
· Oversee day-to-day housing income and expenditure.
· Ensure operational efficiency through effective systems and processes.
· Support administrative and compliance processes across the charity.
6. Risk Management and Compliance
· Maintain and regularly review the organisational risk register.
· Manage operational risks, including safeguarding, health & safety, and reputational issues.
· Ensure all incidents and concerns are recorded and followed up appropriately.
7. External Relations
· Liaise with local authorities, housing benefit officers, and partner agencies.
· Represent The Bridge Homelessness to Hope at relevant operational meetings and networks.
· Ensure accurate signposting and referrals for service users.
Other
· Other trouble-shooting, providing cover, general advice etc.
What You Need
Essential:
- Proven experience in operations or office management.
- Strong organisational skills.
- Excellent written, verbal, and interpersonal communication skills.
- IT literacy including Microsoft 365 and database systems.
- Ability to handle confidential information with discretion.
Desirable:
- Experience in the charity sector.
- Understanding/awareness of trauma-informed working.
- Knowledge of charity governance and compliance.
- Understanding of CRM systems and data protection.
- Full UK Driving Licence
Benefits
Succession Plan
Flexible working hours (where possible)
25 days annual leave + 8 statutory Bank Holidays
Contributory Pension Scheme
Free parking
Free lunch and snacks
The client requests no contact from agencies or media sales.
About Hammersmith, Fulham, Ealing, and Hounslow Mind
We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect.
We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
We work in Hammersmith, Fulham, Ealing and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.
Purpose of the Job
The Director of Finance will join the leadership team, contributing to the overall management of the charity and provide strategic oversight across Finance, IT, Health & Safety and Risk management.
This role is critical in ensuring the charity’s long-term sustainability and effectiveness in supporting people who need us most. The postholder will ensure robust financial management, foster a supportive and inclusive workplace culture, and lead the development of digital systems that enhance service delivery and organisational resilience.
Main Duties and Responsibilities
Mission and values
- Champion a culture of accountability, inclusion, and continuous improvement.
Strategic Leadership
- Support the lead role of the CEO on Board Reporting.
- Work closely with the CEO and Board to shape and deliver the charity’s strategic and budget plan.
- Lead the development of financial and IT strategies that support the charity’s compliance.
Finance
- Oversee all financial operations, including budgeting, forecasting, financial control, reporting, and audit.
- Ensure organisation-wide compliance with internal financial procedures and legal compliance.
- Prepare reports for the Leadership Team and Board of Trustees analysing performance against KPIs.
- Provide financial reporting to high level commissioners.
- Develop the annual budget and financial forecasting in collaboration with the Leadership and Senior Management Team.
- Oversee cashflow management.
- Translate complex financial information to non-finance budget holders to help them manage their own budget and make informed decisions.
IT, Health & Safety and Risk Management
- Oversee the IT infrastructure and cyber security, ensuring appropriate development and maintenance of IT systems.
- Ensure compliance with data protection regulations (e.g., GDPR), particularly in relation to sensitive client data.
- Oversee organisational compliance including gaining and retaining accreditation certificates including ISO accreditation.
- Oversee Health & Safety Compliance including management of the organisational Facilities function and the annual Health and Safety Audit.
- Oversee risk management policies and processes including the updating of the Board Risk Register in collaboration with SMT colleagues.
Person Specification
Qualifications
Essential
- An accountancy qualification e.g. CCBA, CIMA.
Desirable
- A relevant qualification in Management and/or Leadership (or willingness to work towards).
EXPERIENCE
Essential
- Extensive senior leadership experience in leading a finance function, ideally in a charity or not-for-profit organisation.
- Experience of leading and managing change.
- Experience of charity accounting and accounts preparation under SORP reporting requirements.
- Significant experience of leading and developing high performing teams.
- Experience or knowledge of data protection and GDPR compliance.
Desirable
- Understanding of the Mental Health Commissioning Landscape and the third sector.
SKILLS & ABILITIES
Essential
- Excellent technical accounting skills.
- Ability to lead with vision, developing associated strategies and plans for implementation.
- Evidence of strong leadership, highly effective communication, and people skills with the ability to tailor communications to a range of difference audiences.
KNOWLEDGE & UNDERSTANDING
Essential
- Knowledge of payroll management and systems.
- A thorough understanding of strategic financial management.
- Broad knowledge of statutory regulations and compliance relating to government.bodies, companies and charities including finance, audit, data protection, governance, and risk management requirements.
PERSONAL QUALITIES
Essential
- Able to give a strategic lead and inspire others.
- A confident and effective person-centred decision maker.
- Resilient with a positive outlook and personal drive.
- Commitment to the practical application of safeguarding, data protection, and equal opportunities.
- Commitment to developing and maintaining a high level of service to service users, colleagues, trustees and other stakeholders.
This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to a Standard DBS check
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Orbis UK
Orbis UK is an affiliate of Orbis International, an eye care charity that transforms lives through the prevention and treatment of avoidable blindness and visual impairment.
Over 1.1 billion people live with vision loss in the world today. Yet for a staggering 90% of these people, visual impairment is treatable or could have been prevented.
At Orbis we work to change this injustice by providing treatment to thousands of people each year, training new generations of eye health-workers, and leading cutting-edge scientific breakthroughs that restore sight. Our vision is a world where communities strive together in the fight to save sight, and no-one is needlessly blind.
Orbis UK (Orbis Charitable Trust) is a registered charity in the UK and raises income from funders across the UK, Europe and the Middle East, towards our global commitment to eliminate avoidable blindness. In 2024, the UK team raised £5.1m. These funds supported 18 projects across 8 countries. With these funds we delivered 9,908 training sessions for health workers, enabled 469,287 eye screenings, 37,378 treatments and delivered 2.5m doses of antibiotics to tackle trachoma.
Our ambition is to grow our income to £10 million per year within the next five years.
Overall purpose of the role
The Trusts and Foundations Officer role will be responsible for securing five-figure funding from Trusts and Foundations and management of existing donor relationships to ensure effective stewardship. The role will also manage small Trust mailings and provide wider support to the team by maintaining funder records in Raisers Edge, developing case for support and supporting internal reporting on Trust fundraising activity.
We’re looking for an experienced Trust Fundraiser who can drive forward our income growth from both our existing and new supporters with skills in researching Trusts, writing compelling funding proposals and reports and in particular growing the medium Trust fundraising programme.
There are four key areas of responsibility for the role:
i) Identifying and researching Trusts that have the ability to give at the five-figure level, maintaining a pipeline of planned applications.
ii) Preparing high quality, written applications and reports to funders.
iii) Reviewing and growing a small Trust mailing programme (under 10K)
iv) Provision of support to the team in Raisers Edge data management and internal reporting.
Full details of the job description are attached below.
Benefits of working for Orbis UK
Before completion of probation:
· Competitive Salary benchmarked annually
· Minimum 25 days holiday pro-rated increasing with length of service
· Life Assurance Policy (4 x salary)
· Employee Assistance Programme
· E-learning Courses
· Social Activities
· Flexi-time
· Free Sight Test
After completion of probation:
· Matched employer pension contribution up to a maximum of 10% of basic salary
· Interest free season ticket loan
· Cycle to work scheme
· Contribution to cost of new prescription glasses
· Possibility of an overseas project visit after 3 years’ service
Application and interviews
Closing Date: Friday, 5th December 2025
Interviews: W/C 8th December 2025
Start Date: January/February 2026
All applicants must have the legal right to live and work in the UK.
Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We operate an anonymised recruitment procedure so that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation. This will ensure all applicants are assessed solely on the strength of their application and not be affected by unconscious bias or confirmation bias
Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.
Safeguarding: Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme (MDS)
Application is via curriculum vitae and covering letter, detailing why you believe you are suitable for the position, referring to your experience and qualification.
The client requests no contact from agencies or media sales.
About Resource Futures
We want to create a future where organisations, people and communities can thrive and rebalance their relationship with material resources.
Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change.
We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.
We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.
The opportunity
Education is central to our vision for the future. Our team focuses on equipping young people and their wider school and home communities with knowledge, understanding, skills, values and attitudes that promote sustainable development and care for the world’s people and resources.
The Resource Futures Education Team has worked over the past 17 years in developing and delivering high quality Education for Sustainable Development programmes, specialising in waste issues.
Your role will be part of the education team in Devon who enable schools and young people to develop more sustainable practices and lifestyles, specifically within the areas of waste reduction, reuse, recycling and composting.
Our ideal candidate will live in or around the East Devon / Exeter / Teignbridge area, where the majority of delivery will take place, with some home working. For the successful candidate, there may be an opportunity to expand the number of hours you deliver on a short-term basis, dependent on funding opportunities.
What you will be doing
· Develop and deliver high quality education programmes in schools on the 3Rs – reduce, reuse and recycle - and composting, to include:
o Leading workshops, assemblies and waste audits.
o Advising school staff (including senior staff, cleaners, caretakers, kitchen staff and other non-teaching staff) on educational and practical waste issues.
o Support or lead school visits to waste management facilities such as recycling centres and energy from waste (EfW) plants.
· Recruit schools to the programme and ensure bookings, administration and preparation are undertaken to a high standard.
· Develop new learning and teaching materials to support the programme, including physical and e-resources.
· Create and maintain effective relationships with Devon County Council, district councils and other relevant organisations.
· Assist schools in the practicalities of setting up and maintaining their recycling and composting systems, in liaison with district councils.
· Work in partnership with Devon County Council to run events, competitions and teacher training courses.
· Develop effective and supportive relationships with primary, secondary and special schools across the Devon area.
· Keep accurate records of work, including data on schools visited and waste audit results.
· Monitor and evaluate the programme, including contribution towards the written annual report.
· Liaise with other Resource Futures colleagues on project tasks, such as publicity and promotion.
· Contribute to the Recycle Devon and Zone websites, School Sustainability Bulletin and social media where required.
· Help schools to access resources to write and implement climate action plans.
· Keep abreast of new developments and ideas in education, particularly education for sustainable development.
· Represent Resource Futures at external meetings.
· Identify opportunities for business development.
· Any other tasks as deemed appropriate to this post.
Enhanced DBS (Disclosure and Barring Service) employers check will be carried out for this role.
The essentials
· Previous experience working in or with primary schools, or experience or training in a relevant subject or area.
· Knowledge of education in schools including the National Curriculum.
· Demonstrable knowledge of sustainable resource and waste management issues and solutions, including composting.
· Demonstrable knowledge of and/or experience in education for sustainable development.
· Experience of monitoring and evaluation processes.
· Experience of developing learning and teaching materials.
· Excellent written and verbal communication skills, as well as presentation skills.
· Great interpersonal skills to motivate others.
· Ability to work effectively on own initiative and as part of a team.
· Ability to perform calmly under pressure.
· Willingness to deliver workshops and activities outdoors as well as indoors.
· Competent IT user, particularly Microsoft Excel, Microsoft Word and PowerPoint.
· Current full driving licence with own transport or ability to travel easily in and around Devon. As this role will mainly take you to East Devon, Teignbridge and Exeter (as well as home working), you will need to be within easy commuting distance of these areas.
· Commitment to education and sharing expertise.
· Imaginative and resourceful as well as enthusiastic and constructive.
· Access to a compost bin/heap for some of the workshop delivery.
Great to haves
· Qualified teacher status (QTS).
· Experience of working in or with secondary and special schools.
· Knowledge of energy and carbon management issues and solutions.
· Experience of partnership working with Local Authorities and Districts or similar local organisations.
· Business development skills.
· Knowledge of other IT packages e.g. Canva, Eventbrite, Mailchimp and SurveyMonkey.
· Knowledge of climate action plans in education settings.
Benefits
· Embedded flexi working culture.
· 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.
· Buying and selling annual leave policy to add further flexibility around how you manage your work/non-work time and give you better control over how much and when you take leave from work.
· Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).
· Enhanced maternity and paternity pay.
· Enhanced sick pay.
· Scottish Widows pension plan – the company will match up to 7% of your contribution.
· Group life assurance cover.
· Healthcare portal offering 24/7 GP access and prescription service, mental health support, wellbeing advice, financial and legal guidance.
· Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
· A cycle to work scheme for all and on-site showers at the Bristol office.
· Home and tech scheme - costs at Currys and Ikea spread across 12 months, and up to 10% savings.
· Paid professional membership such as CIWM or ISEP.
· An opportunity to become a company member, contributing to decision making and the future direction and success of our business.
· Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.
· Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
· Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.
· Two annual team activity days, each followed by evening socials.
· Green and accessible Bristol office, surrounded by nature, and close to the harbourside.
· Accessible central Glasgow office close to local public transport links as well as cafés and shops, with various complementary facilities, events and networking opportunities.
· An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.
Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment.
We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance.
We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs.
We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.
Please apply via our website link by 9am on Monday 1st December 2025. Please let us know if you would like to submit your application in a different format. Interviews for this role will be held at Pinbrook Recycling Centre in Exeter on 11th and 12th December 2025.
Our vision is to create a sustainable world. We support organisations, people and communities to thrive using material resources sustainably.
People Adviser – Employee Relations
We are seeking a supportive and confident People Adviser with solid employee relations experience to help managers and staff navigate HR issues fairly, consistently, and in line with best practice.
Position: People Adviser – ER
Salary: £35,000 to £40,000 per annum
Location: Remote with occasional travel
Hours: Full time, 37 hours per week
Contract: Permanent
Closing Date: 30th November 2025
Interview date: Week commencing 8 December 2025
About the role
This is a hands on role providing first line HR advice and support across the organisation. You will be a trusted point of contact for staff and managers, helping them resolve people issues with confidence while ensuring policies are applied fairly.
You will also support the People Partner and Business Partner with employee relations casework, HR administration, policy compliance, and general queries. Your guidance will help managers lead well, improve consistency, and strengthen staff engagement.
Key responsibilities include:
- Providing first line HR advice to managers and employees
- Supporting employee relations cases including performance, disciplinary and grievance matters
- Ensuring HR policies are applied fairly and consistently
- Managing HR administration including contracts, changes, absence records and exit interviews
- Maintaining accurate HR documentation and records
- Supporting policy review and implementation
- Contributing to employee engagement and wellbeing activities
- Helping identify training needs and supporting HR related training
- Managing HR data and preparing reports
- Supporting wider HR projects and continuous improvement
About you
You will be approachable, clear and supportive, confident providing advice and building trust with staff at all levels.
Essential skills and experience:
- Experience providing HR advice and HR administration support
- Knowledge of UK employment law and HR best practice
- Experience handling employee relations cases
- Strong interpersonal and communication skills
- CIPD Level 3 or equivalent experience
- Strong attention to detail and organisational skills
- Able to handle confidential information with discretion
- Comfortable using HR systems and Microsoft Office
Desirable:
- Experience in the charity, health or social care sector
- Working towards CIPD Level 5
- BSL skills or willingness to learn
About the organisation
You will be joining a specialist national charity supporting the health and wellbeing of deaf people across the UK. Services include care, therapy, advocacy, domestic abuse support, and children and young people’s services. Their work is delivered by deaf people for deaf people in British Sign Language, and they are recognised as one of the largest disabled people’s organisations in the UK.
To Apply
You will be redirected to our client’s website to complete an online application for this role, there is also a BSL video translation of the job description.
Other roles you may have experience of could include HR Officer, HR Advisor, HR Administrator, People Officer, People Advisor, HR Coordinator, Employee Relations Administrator. #INDNFP
Job Title: Gardener Project Officer for Young Marketeers Knowsley
Position Type: Freelance
Reports to: Project Coordinator
Based at: Home-working and at schools in Knowsley
Working Hours: 17.5 days @ £165 per day from February – July (£2,887.50) plus 10 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1,320)
Contract: Temporary
Job Purpose
· To manage the delivery of Young Marketeers in Knowsley in five primary schools
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Young Marketeers
This much-loved programme was started in London in 2012. It is now running in 16 cities across England. We have been commissioned to deliver the programme in Knowsley by Knowsley Public Health. The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives. Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall. Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. Then in July, they head to the market to sell their produce, and to meet the Mayor!
Key Tasks include:
· Assist with recruitment of five schools to take part in Young Marketeers
· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project
· Build and support relationships with contacts in partner organisations
· Schedule, organise and deliver
o One assembly in each school
o Two food growing sessions in each school
o One market trader training session in each school
o Market Day in the city centre in July for all schools
· Maintain accurate records relating to the programme
- Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
- Take photos of workshops and events where possible
- Keep Project Coordinator fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
- Maintain the ethos of the charity and positively promote our work at all times
Person specification
Essential
· Experience of delivering food growing sessions to children
· Knowledge of fruit and vegetable growing
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Experience of building relationships with partner organisations and individuals
· Ability to work in a team, and seek help when needed
· Self-motivated and optimistic with a can-do attitude
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of working in primary schools and engaging children
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reference Number: V561
Job Title: Volunteer Centre Officer
Location: Newcastle upon Tyne (Hybrid – office, home, community based)
Contract Type: Fixed Term Contract until 31 July 2026
Hours: 14 hours p/w (potential to increase to 17.5 hrs, funding dependent)
Salary: £25,625 Full Time Equivalent (£10,250 for 14 hrs per week)
Job Family: Job Family 3
Line Manager: Project Manager: Newcastle
Start Date: ASAP
Interview Dates: To be confirmed
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.·
We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
We connect businesses with communities, creating meaningful employee volunteering projects.
We show the impact of volunteering and social action, proving how it changes lives for the better.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Role Purpose
We have been operating Volunteer Centre Newcastle (VCN) since 2005. The Volunteer Centre provides a wide range of support, around all things volunteering, to over 1200 charities, organisations, and groups locally. We also support 2500+ members of the public each year, who are interested in volunteering and need some support to get started.
As our Volunteer Centre Officer, you will play an important role in promoting and supporting volunteering across Newcastle. You will help more people get involved in volunteering and make sure that volunteering is valued and recognised across the city.
We are looking for someone who understands “good practice” around volunteering, can work flexibly, and who shows a strong commitment to our organisations values.
Working alongside the Volunteer Centre Manager, you will:
Support charities, organisations and groups in that involve volunteers
This includes giving advice on how to manage volunteers, helping them create and promote volunteer roles, supporting them to take on more volunteers, offering guidance on policies and processes, delivering training, taking part in volunteer network forums, and helping solve problems when needed.
Support people who want to volunteer, helping them take their next steps
You will talk with members of the public to understand their interests, goals, and any support needs. You will match them with suitable volunteering opportunities. You will offer information, advice, and guidance to help them get involved in volunteering across Newcastle through one-to-one appointments and in person events.
Key Duties and Responsibilities
• Provide effective support running a busy Volunteer Centre, working closely with various other stakeholders such as colleagues, volunteers, partners, Newcastle City Council and the public
• Supporting the Project Manager to manage a group of internal volunteers, ensuring they are valued and supported
• Supporting the city’s volunteering database which is hosted on VCN website, ensuring opportunities are kept up to date, and helping individuals to find and apply for a suitable role
• Provide a wide range of support to organisations or groups who involve volunteers – providing advice on guidance on volunteering policies and practices, helping to identify and develop new volunteering roles, advertising roles, and more
• Supporting the Project Manager to deliver organisational training, forums and networks
• Developing, designing, and publishing marketing and promotional materials related to Volunteer Centre Newcastle and distributing these in various locations across the city
• Provide effective support to ensure we have an appropriate, up to date and engaging website and social media channels.
• Being a champion of volunteering, taking part in events, talks, or engaging with traditional media sources to promote volunteering, the benefits to individuals and organisations
• Help to ensure the Volunteer Centre is delivered in line with Volunteering Matters organisational policies, including risk management, quality assurance and Equality, Diversity and Inclusion
• Administrative tasks including the use of Office 365 and internal databases and files.
• Attending meetings and forums with other partners and Volunteer Centers locally, reporting back on our successes and challenges
• Ensuring monitoring, impact and evaluation information and data is collected and recorded, and that Volunteer Centre Newcastle meets its agreed targets, reporting format and schedule.
Skills Required
• Excellent knowledge and understanding of “best practice” in all areas of Volunteer Management
• Excellent people skills, able to build professional, long-term relationships with various stakeholders, to influence and motivate others
• Excellent organisational skills including strong attention to detail, the ability to manage a busy workload and prioritise effectively
• Excellent written and verbal communication skills including being able to have strategic conversations with external partners one minute, and talk to an anxious volunteer the next
• Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages
• A creative approach to problem solving, and ability to work independently and use own initiative
• Good skills around creating content for websites, social media, and promotional materials
Essential experience required
• Excellent experience in all areas of Volunteer Management
• Experience working with, or supporting, volunteers
• Excellent working with as part of a team in a busy environment, with a proven ability to communicate effectively
• Experience of achieving high targets, managing a busy workload, working independently, using own initiative, and working to strict deadlines
Desirable skills / experience
· Full UK Driving License and access to own car
· Experience of delivering training, or networking forums
Qualifications
We are looking for a candidate with relevant knowledge, skills and experience, as well as commitment to our organisational values, rather than any specific qualifications.
Essential Requirements for all staff
· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.
· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.
· Strong written and verbal communication skills, with the ability to write clearly and professionally in English.
· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.
· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.
· Attention to detail and a proactive approach to problem-solving and information sharing.
· Adhere to all health and safety policies and procedures, and promptly report any hazards, near misses, or incidents in line with organisational guidelines
Our Values & Way of Working
In all that we do we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
We offer flexible working by default. Our staff have significant flexibility when it comes to place of work, working days/hours, and are empowered with the responsibility of managing their own diary.
Part of your working week must be based in local Newcastle communities, meeting charities, organisations, groups, volunteers, colleagues and other stakeholders. For the remainder of the time, you can work from home (must be local) or from our Newcastle office premises (NE1 5JE). When home based, internet access to enable remote working is essential. IT equipment will be supplied.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
Are you a highly organised, proactive leader with proven management experience and a passion for delivering exceptional visitor experiences? Guildford Cathedral is seeking a dynamic Head of Commercial Enterprise to oversee our Visitor Experience and Events Team. In this pivotal role, you will drive excellence across our Café Restaurant franchise and Cathedral Shop, ensuring outstanding service for all events clients and visitors.
Background
Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. We do this by being a warm-hearted community open to God, to all, to growth and to transformation. Over 100,000 visitors come to the Cathedral each year and our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers.
Reporting to:Chief Operating Officer.
Accountable to:The Chapter of Guildford Cathedral and the Guildford Cathedral Enterprises Management Board.
Hours and salary:Full time – 35 hours per week (flexibility is essential for this role and the hours worked are governed by the pattern of the events programme). The salary for the post is £45400.
What You'll Do:
Lead the Enterprise team to provide an outstanding level of service to events clients, visitors, including the families programme, and deliver excellence in the Café Restaurant franchise and the Shop. You will work enthusiastically as part of the Cathedral’s team of staff and volunteers to help deliver our vision.
Some of the Key Responsibilities of the role:
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Events
- To direct the events team in organising the extensive events programme, maximise the spare capacity of the Cathedral building and the adjacent grounds, thereby generating income as required by the Cathedral budget.
- To be responsible for the execution of events, delegating to the Events Team and/or other Staff members as appropriate.
- To be on duty as part of the team rota delivering events.
Café Restaurant
- To ensure that the franchise delivers the requisite performance, in terms of quality and financial benefit to the Cathedral, as required by the contract between Guildford Cathedral Enterprises and the franchisee.
Management
- To be the line manager for the Enterprise team members, including Events Officer, Events Assistant, Shop Manager & Shop Assistant, Visitor Engagement Officer, and the Families Engagement Officer.
- To be the Cathedral point of contact for management issues related to the employees of the Café Restaurant franchisee.
- To attend Diary Management and Head of Department Meetings.
- To ensure all marketing and relevant information reaches the marketing team in a timely manner.
Shop
- To direct the Shop team to provide value for money in the Shop, delivering an excellent level of service to the community and a level of income required by the Cathedral budget.
Visitor Engagement & Families Programme
- To direct the Visitor Engagement Officer and Family Engagement Officer to deliver the wide programme of tours, concerts, and Family engagement days, broadening our visitor numbers and demographic and managing the outreach activities actively and effectively.
We are looking for a Head of Commercial Enterprise who will has:
- Significant management and leadership experience.
- Excellent customer service skills.
- Excellent financial, numerical, and administrative skills.
- The ability to work within tight deadlines, highly organised with excellent time management skills.
- Excellent written and oral communication skills.
- Confidence and is self-starter, diplomatic and helpful.
- Flexibility and is a responsive team player.
- Evidence of strong IT skills.
- Experience of working in a unique venue or similar environment.
- 3 years operational experience of running events.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Galapagos Conservation Trust (GCT) is looking for a proactive individual with good storytelling skills to produce fundraising applications and reports that inspire. As part of GCT’s Fundraising & Communications team, you will work closely with the Senior Development Manager to secure grant funding from Trusts & Foundations across our programme portfolio (including island restoration, community resilience, ocean protection and plastic pollution topics), with an increasing focus on securing multi-year funding to embed sustainability in our programme delivery.
You will be a great writer, researcher and comfortable working with numbers, enabling you to identify new fundraising opportunities and develop engaging proposals and reports with clear budgets. You will also be an organised individual with great attention to detail, ensuring you can effectively balance your time across competing deadlines and tasks.
We are looking for someone with:
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1-2 years proven experience in Trusts & Foundations fundraising.
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Experience working with budgets in Excel.
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Experience of working with a database and managing contact lists and records.
Key responsibilities:
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Increasing restricted & unrestricted income from Trusts & Foundations in line with GCT’s fundraising strategy with the Senior Development Manager
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Supporting keeping our database, internal documents and files up-to-date and GDPR compliant for Trusts & Foundations and external contacts.
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Producing high quality proposals and reports, ensuring consultation of key GCT team members and partners in their development, and submitting these to meet all deadlines.
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Support the Senior Development Manager with applications for multi-year grants, such as writing and budget inputs, Theory of Change inputs and organising supplementary materials.
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Helping to maintain excellent relationships with existing funders via bespoke outreach and thank you letters, project updates as appropriate, and semi-regular communications on GCT materials/events.
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Proactively researching potential funders and supporting the Senior Development Manager and Senior Leadership Team members on their cultivation.
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Reviewing fundraising success from Trusts & Foundations and developing annual fundraising plans with the Senior Development Manager.
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Supporting the Senior Development Manager with Trusts & Foundations income and fundraising pipeline updates to GCT’s Senior Leadership Team and Trustees as required.
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When grants are successful, lead or support the Senior Development Manager with handover actions to the Programmes team to ensure project budgets, timelines and donor expectations are clear.
Please see the full Job Description for more information.
About GCT
GCT is the only UK registered charity to focus exclusively on the conservation and sustainable development of the Galapagos Islands. The Galapagos Islands, Ecuador are one of the planet’s first UNESCO World Heritage Sites and a global conservation priority due to unique biodiversity. It is an exciting time to join GCT, as we are about to launch our 2026-2028 strategy, as we strive to achieve our key ambitions by the year 2030 across our programmes, fundraising and communications efforts.
Why join us?
Not only will you gain a connection with cutting edge conservation impact in Galapagos, but you will have the support of a fully engaged, friendly and inclusive staff team. GCT value every team members growth, and to boost your fundraising career, you will get opportunities to develop your skills with internal training from GCT’s senior fundraising team as well as opportunities to benefit from professional external training to support further development where relevant and feasible.
How to apply
GCT welcomes applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability.
To apply for this role, please provide (i) a CV and a (ii) a covering letter explaining how you meet the key requirements of the role and your motivation for applying.
Closing Date: midday (GMT) Wednesday 3rd December. Applications will be reviewed on a rolling basis, so submitting your application early is encouraged as the role may be filled early.
GCT welcomes applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability.
To apply for this role, please send (i) a CV and a (ii) a covering letter explaining how you meet the key requirements of the role and your motivation for applying to the GCT inbox which can be found on our website.
Closing Date: midday (GMT) Wednesday 3rd December. Applications will be reviewed on a rolling basis, so submitting your application early is encouraged as the role may be filled early.
The Trust supports, develops & promotes projects that achieve measurable conservation, sustainable living & protection of the environment in Galapagos



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have excellent interpersonal skill, are well organised and able to manage a busy workload?
We are looking for a team player with iniative to join our Fundraising team.
Duties include:
Delivering a portfolio of creative and inspiring initiatives that place the supporter at the heart of every interaction.
Maximise retention and long-term value of the supporter base through effective stewardship and data-driven engagement.
Support delivery of Individual Giving KPIs and income targets in line with strategic objectives.
Monitor and report on income and expenditure across campaigns, ensuring alignment with agreed budgets.
Develop and implement innovative methods for acquiring new supporters and reactivating lapsed donors.
Lead on integrated campaign planning, including direct mail, and communication.
Design and deliver outstanding stewardship plans, including personalised communications and impact updates.
Develop effective welcome and thanking programs to enhance supporter experience
Represent Individual Giving at events and external initiatives such as Hospice Care Week and Dying Matters Week.
Driving Licence essential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. Now in our fifth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.
This role would suit someone who is self-starting, mission-driven, and thrives in a fast-paced, flexible working environment. You’ll need to be comfortable balancing structure with autonomy, able to spot what needs doing and take the lead, and be able to do both while collaborating closely with others. Strong organisational skills, emotional intelligence and the ability to adapt to changing audiences and environments really matter.
The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.
Key Responsibilities:
Mentee Recruitment and Induction
- Work closely with partner schools to finalise mentee cohorts.
- Visit schools to deliver induction sessions familiarising mentees with the programme.
- Lead mentor-matching sessions with support from Mentoring Coordinators.
Mentor Training and Onboarding
- Develop and deliver training sessions for mentors.
- Collaborate with the Recruitment Coordinator to support recruitment and ensure a diverse mentor pool.
- Support mentors to maximise the impact of their relationships.
Mentor Coordination
- Support 2 cohorts of mentoring pairs (30 pairs).
- Conduct monthly check-ins with each mentor.
- Facilitate mid and end-of-year reviews for mentoring pairs.
Enrichment Delivery and Planning
- Plan and deliver enrichment activities like career trips and work experience days.
- Evaluate the impact of enrichment activities and gather feedback.
- Collaborate with partners and vendors for enrichment events.
Stakeholder Relationships
- Serve as the primary contact for partner schools.
- Regularly update schools on programme developments and mentee progress.
- Build strong, supportive relationships with mentors, mentees, and families
- Champion a positive, supportive, and inclusive programme culture
Safeguarding
- Act as a point of contact for safeguarding matters.
- Maintain accurate safeguarding records and ensure confidentiality.
- This role may also serve as the Designated Safeguarding Lead (DSL) for the organisation, depending on experience
Communications
- Contribute to social media content and mentor newsletters.
Reporting
- Support the Programme Director in preparing updates for the Board and funders.
- Contribute to an annual report showcasing the programme’s achievements.
Administration
- Review and approve in-person mentoring meeting requests.
- Conduct risk assessments for in-person delivery.
Staff Management
- Line manage Mentoring Coordinators and the Programme Officer.
- Provide task management to other team members as required.
To apply for this role, please complete the application form and upload your CV and Cover Letter.
CV: No more than 2 pages detailing relevant employment, education, and volunteering history.
Cover Letter: Responding to the three questions below (max 300 words per question):
1. Why do you want to work for The Catalyst Collective?
2. What experience do you have delivering programmes with or for young people?
3. What makes you well-suited to this role based on the responsibilities and person specification?
The client requests no contact from agencies or media sales.
Fundraising Development Executive / Swyddog Datblygu Codi Arian
Salary: £28,000
Working Hours: 35 hours per week with flexible working
Place of work: Home / Cardiff City Centre Head Office (1 day a week minimum Head Office working).
We provide you with the IT equipment you’ll need and for home working you’ll need to have a suitable working area
How to apply: Please email a CV & Cover Letter by the 27 November stating how your experience matches the person specification along with your motivation behind your application. Full details can be found on our Work with Us page on our website.
The Fundraising Development Executive job
An exciting fundraising admin job where your work has a direct impact to help people with cancer. You’ll be joining an experienced and passionate team of changemakers who generate income to support over 190,000 people in Wales living with cancer and beyond.
In this Fundraising Development Executive job you can expect to be doing things like:
Stewarding our individual giving supporters giving them first class service over the phone and electronically or running a supporter process yourself
Being a key player in the day to day running from start to finish of our Individual Giving fundraising projects such as Free Wills campaigns, Lottery, Payroll Giving, Individual Giving and annual raffles campaigns helping develop their growth
Keeping our database and admin systems running smoothly keeping data right and correct, your project plans completed and worked to in a timely way and regular reports ran, written and produced
Understanding and interpreting data to help guide individual giving work and help source corporate clients
To do well in this Fundraising Development Executive role you’ll be able to:
Creatively come up with ideas in the team and communicate them appropriately and seek input from others
Show you’re a solution finder, proactive and adaptable in your supportive style and collaborative way of working with people
Be technically capable using a computer and the internet and confident using the phone, computers and internet to communicate
Communicate confidently to a mixture of groups and individuals and have great interpersonal skills when it comes to working with others
Keep on top of things when it comes to organisation, deadlines, accuracy and delivering quality work
This is an important job where the work you do helps people affected by cancer when they need it most. So, if you could join us and make a difference at Tenovus Cancer Care we can’t wait to hear from you!
Your Staff Benefits
In return you’ll be part of a people orientated culture, make impact through a worthwhile cause and have Staff Benefits such as:
Holidays that increase with length of service
Your birthday off work once you’ve been here for 12 months.
Opportunity to buy up to 10 days of additional annual leave per year
Occupational sick pay after completion of probationary period
Contributory pension scheme
A tailored induction and support programme to help you succeed and excel
An Employee Assistance Programme (EAP) offering access to 24/7 confidential advice and support
The opportunity to participate in staff / volunteer activities to support the wider organisation
The opportunity to learn from, grow with, support and develop people who volunteer with US
About us
Around 20,000 people are diagnosed with cancer in Wales every year. We’re proud to support over 10% of those and we want to be there many more.
We give help, hope, and a voice to everyone affected by cancer. We understand how cancer can impact every aspect of life and how it affects families and friends too. Our wide range of services offer information, advice, and specialist support to people living with cancer, and their loved ones.
We’re committed to listening to the real experiences of people affected by cancer in Wales to drive the changes that make a difference.
More about US
At Tenovus Cancer Care we’re committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We’re proud to be an equal opportunities employer who does not discriminate based on the Equality Act 2010’s Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.
When our people talk about working here they’re proud to reflect our values. They’ll use words such as friendly, fun and welcoming to describe their experience and love our work culture around job flexibility. As well as it being a nice place to work for a good cause the staff benefits are good. On top of the above we’ve got a stylish Head Office in the heart of Cardiff and things to support you in and out of work like an interactive induction programme, an accessible Learning Platform, development opportunities and experienced managers. We also have a Staff Social Committee who organise regular get togethers!
Your Personal Data
We’re committed to being transparent about how we collect and use that data and to meeting our data protection obligations and you can find full details about this in our Job Application Privacy Notice here on our Work for us page on the Tenovus Cancer website.
Should you have any queries regarding the use of your personal data, please contact us
We are here for everyone affected by cancer We offer information, advice and specialist support to everyone who needs it.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Experience Executive
- Hours: Full time - 37.5 hours per week
- Location: Oxford and Hybrid
- Salary: £25,087 - £32,376 per annum
- Closing date: 4th December 2025 at 12 noon
- Interview date: 10th December 2025
Join our team and help make a difference!
Helen & Douglas House is at an exciting point in its journey with a new CEO and a bold five-year strategy. We’re looking for a Supporter Experience Executive to play a vital role in delivering exceptional supporter care and ensuring our fundraising activities run smoothly.
About the Role
As part of our Fundraising Team, you’ll be the first point of contact for our supporters, providing outstanding customer service and stewardship. You’ll manage supporter enquiries, coordinate campaign and event fulfilment, and ensure accurate data handling in line with GDPR and fundraising regulations.
Your responsibilities will include:
- Managing supporter inboxes and handling enquiries with compassion and professionalism.
- Delivering excellent supporter care, including thanking and stewardship.
- Coordinating fulfilment for campaigns, appeals, and events.
- Maintaining accurate supporter records and optimising Gift Aid opportunities.
- Supporting fundraising events and cross-team initiatives.
About you:
- We’re looking for someone who is:
- Experienced in a supporter or client-facing role with exceptional customer service skills.
- Highly organised, able to manage multiple projects and deadlines.
- A strong communicator with excellent attention to detail.
- IT literate, with proficiency in Microsoft Office (CRM experience is a bonus).
- Positive, proactive, and committed to continuous improvement.
Why Join Us?
You’ll be part of a passionate team making a real difference to families and children. We offer a supportive environment, opportunities for development, and the chance to contribute to an ambitious new strategy.
Standard DBS check required.
Ready to bring your skills to a role that matters?
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Closing date 4th November 2025 at 12 noon
Helen & Douglas House
Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
Please note: We are currently recruiting for two separate roles - Project Manager and Administrator. However, we welcome applicants who may wish to apply for both roles combined as a full-time position. These roles are usually carried out by one person, with a combined salary of up to £34,000. If you wish to apply for both roles, please complete only one application and clearly state at the top of your personal statement that you are applying for the full time combined role.
About the Role
Working alongside the Managing Director, you will play a key role in supporting the day to day running of the BDD Foundation while leading on key projects during this three month cover period. The primary focus of this role will be to oversee and manage the Overcoming BDD Programme (OBP), ensuring effective delivery, volunteer support and supervision, and a high quality, compassionate experience for all participants.
In addition to the Overcoming BDD Programme, you will provide project management support across other core initiatives, including the Schools Project, Conference planning, and any additional projects that form part of the charity’s priorities during this period. You will work collaboratively with the team to maintain operational efficiency, uphold the charity’s values, and contribute to activities that extend our impact and support the BDD community.
This role also involves HR responsibilities, including overseeing the full employee life cycle of staff and volunteers, reviewing and updating charity policies, and managing any people or volunteer related queries or concerns. Knowledge and understanding of HR processes is desirable, but not essential - this can be discussed at interview or offer stage should it not already be part of your skillset.
This is a meaningful and rewarding opportunity for someone who is organised, values driven and keen to contribute to positive change for people living with Body Dysmorphic Disorder (BDD).
How to Apply
Please submit a CV and a personal statement (maximum 750 words) via CharityJob by 12pm midday on 3rd December 2025.
In your personal statement, please include:
- Why you are interested in the role
- Any connection you may have to BDD or passion for the cause
- The skills and qualities you would bring
- How your experience makes you suitable for this position
Interviews are due to take place on 11th and 12th December 2025
If applying for both the Project Manager and Administrator roles combined, please state this clearly at the top of your personal statement and submit only one application.
This role is open to UK based applicants only and subject to a DBS check.
The client requests no contact from agencies or media sales.
Job Title: Producer: Public Programme (Maternity Cover)
Hours: 21 hours, 3 days per week
Salary: £36,839 pro rata
Duration: Fixed term – contract ends January 2027
Pension: 6% employer pension contribution
Holiday: 26 days plus bank holidays pro rata
Reports to: Head of Programme (Maternity Cover)
The appointment is subject to a satisfactory DBS check
We particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.
About the Role
The Producer: Public Programme (maternity cover) will work on the delivery of artist and curator-led talks, screenings, performance events, workshops and tours. The SLG collaborates with a range of art organisations, commissioning partners and universities and in 2026 will partner on public programme with New Contemporaries, London Performance Studios, Diasporas Now and New Curators. The Producer: Public Programme (maternity cover) will work with the Head of Programme (maternity cover) in the research, development and delivery of the Public Programme. This role also works closely with the Digital Communications Manager.
The client requests no contact from agencies or media sales.




