Creative Support is a national not-for-profit organisation, providing housing and support to individuals with a wide range of needs.  We are looking to recruit a highly motivated Client Finance Officer to our Housing and Welfare Rights Team based in Stockport.

The Housing and Welfare Rights Team provide a warm, friendly and responsive service to all clients supported by Creative Support, offering support and guidance to clients, staff and partner agencies on matters relating to tenancies, housing law, welfare benefits advice and budgeting.

Client Finance Officers are warm, empathetic people with a passion for helping vulnerable adults improve and maintain their quality of life, through the effective maximisation of benefits and budgeting skills.  You will be warm, positive and accountable with the ability to build positive, trusting relationships with clients, staff, families and partner agencies.

You will have an interest in financial inclusion and specifically the DWP benefit systems.  You will have some knowledge of the benefits system, and of the current welfare reform and its potential impact on vulnerable adults.  You will need to be self-motivated with a keen interest in rules and regulations and how we can use this knowledge for the benefit of our clients.

You will be responsible for a caseload of appointeeships, managing the benefit claims and budgeting for a number of vulnerable adults who do not have capacity to do this for themselves.  You should be motivated, organised and able to meet deadlines.  You will be friendly, approachable and confident, and you will be able to communicate clearly with clients, staff and other partner agencies.  You should not be averse to dealing with sometimes challenging and / or emotional cases, and you will demonstrate professionalism and empathy as necessary.

Creative Support is an equal opportunities employer and is committed to delivering high quality care through a diverse, well trained and supported local work force.

Closing Date: 10th November 2019

Membership is crucial to the future of the RSPB, and the Face to Face Membership Logistics Officers are essential to ensure our public facing staff have everything they need to inspire the public to give nature a home.

This will include physical resources and ensuring their timely distribution to the team, as well as ensuring support systems run effectively, with clear communication of any changes to working processes.

Face to Face Membership Logistics Officer
Reference number: HyEw1-3 and 4
Location: Sandy, Bedfordshire
Salary starting at: £17,276 to £18,716 per annum
Hours: Full time
Contract: Permanent

You will be responsible for the smooth distribution of uniform, stock and other resources to every member of the team and overseeing the key processes that underpin the administration of the team, including using specialised computer software programmes.

The role demands a commitment to managing a diverse and varied workload that changes from day to day, supporting the F2F team to deliver its targets and building excellent relationships across the organisation.

If you have a high level of attention to detail, a desire to constantly review and improve processes as well as excellent communication skills then we want to hear from you.

Please send in your application as soon as you are ready - we are actively recruiting and may draw the role to close when suitable applications are received. We look forward to hearing from you soon!

Closing date: 24th October 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the 'Apply Now' button to be directed to our website where you can download the role profile and application details.

When you make your application please ensure that you include reference number HyEw1-3 and 4 on any correspondence.

This role is covered by the Rehabilitation of Offenders Act. You will be asked to declare unspent convictions and cautions at offer of employment stage.

No agencies please.

Operations Officer – Join One of London’s Hidden Gems!
Hyde Park, London

About Us

Created in March 2017, The Royal Parks is a charity that supports and manages 5,000 acres of historic parkland across London. Millions of Londoners and tourists visit our beautiful sites, which offer unparalleled opportunities for enjoyment, exploration and healthy living in the heart of the capital.

We look after eight of London’s largest open spaces; Hyde Park, The Green, Richmond, Greenwich, St James’s, Bushy and The Regent’s Parks, and Kensington Gardens. We also manage other important open spaces in the capital including Brompton Cemetery, Victoria Tower Gardens, Canning Green and Poet’s Corner.

We are now looking for an Operations Officer to join us for a one year, fixed term contract to support activities at the LookOut Discovery Centre.

The Benefits

- Salary of £27,390 - £29,600 per annum, depending on experience
- Pension scheme
- 26 days’ holiday per annum plus public holidays
- Take on an engaging contract with a supportive, innovative and flexible employer

This is a rare and exciting role where you will be a key component of the success of an incredible learning and event space hidden deep in the heart of one of London’s green spaces.

The LookOut is a hidden treasure in London’s parkland, an oasis of learning which is open to all and hosts a plethora of events, classes and activities, from outdoor yoga sessions and healthy eating workshops to guided bat walks and sunset safaris.

So, if you are looking for an exciting contract where you can make a real impact on the success of this magical space, this is the role you’ve been waiting for.

Your Role

As an Operations Officer, you will be tasked with co-ordinating and delivering activities at the LookOut Discovery Centre in Hyde Park.

The LookOut Discovery Centre is a unique venue nestled in an acre of enclosed grounds in the heart of Hyde Park. Enabling people of all ages to learn about the natural world, enjoy family and wellbeing activities or host private celebrations and events, the LookOut boasts purpose-built gardens, practical indoor spaces and two discovery classrooms that can hold up to 30 students each.

Specifically, your role will involve:

- Supporting the development and promotion of all venue services
- Contributing to income generation targets
- Handline and converting enquiries into bookings and events
- Managing invoicing and payments
- Showing potential customers around the venue
- Providing resources to help deliver events
- Planning resources
- Co-ordinating contractors and suppliers to help maintain the LookOut

About You

To be considered as an Operations Officer, you will, need:

- Experience of administration in support of a programme of events/activities
- Experience of working for a broad range of customers
- Knowledge of the requirements for Health and Safety in the workplace
- Excellent numeracy and communication skills
- Proficiency in MS Office (Word, Outlook, Excel) and CRM systems
- A full, valid driving licence
- The flexibility to work some evenings and weekends
- An interest in heritage, nature, education and the green outdoors

Events management or events planning experience would be beneficial to your application. Facilities management experience would also be advantageous.

Other organisations may call this role Venue Operations Officer, Events Officer, Venue Administration Officer, Venue Administrator, Venue Operations Executive, Events Executive, Venue Co-ordinator, or Venue Operations Co-ordinator.

The closing date for applications is the 20th October 2019.

Webrecruit and The Royal Parks are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are ready for your next challenge as an Operations Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We are recruiting a new Finance Administration Assistant to support our finance team. The role will involve running payment runs, ensuring documentation is accurate and supporting our Finance Co-ordinator with wider finance administration.

You will be joinning an organisation that is fast paced, fun and professional. We run a range of services for students from a bar/cafe to an independent advice service. We exist to support our students to reach their potential.

You will work with a range of colleagues both within our organisation and externally. We are looking for someone who is good with people, has attention to detail and is able to work both independently and within a wider team.

This role is term time only for 14 hours per week.

Summary

We are looking for an enthusiastic and engaging person to join out small team as Regional Support Office to help deliver the work we do across Greater London. The Regional Support Officer is the first point of contact to the London Region for those living with diabetes, their families and carers, health care professionals, external organisations and the general public.

Interviews: 4 November 2019

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working
• Discounts on gym membership and days out
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

This role is key in ensuring the smooth running of the London region. A small part of the role is around administrative systems including GDPR. The main part of the role is supporting the rest of the London region team to deliver events, training sessions and following up on information needed by external organisations. To support this work a small number of office volunteers are managed by the post holder. The Regional Support Officer will work with external organisations to organise the delivery of awareness events and talks. Whilst the majority of the role is within the London region team the Regional Support Officer also works with the wider organisation representing the team and on occasions externally to represent the organisation.

Ideal Candidate

Will be highly organised with great written and oral communication skills. They will be used to working in a small team but self-motivated and used to juggling priorities. They will be experienced in planning events from venue finding to delegate management to delivery. Having excellent customer service skills they will be experienced in working with a range of people from different backgrounds and ethnicities. They will be able to work occasional weekends and evenings to support the events they have organised.

Canaan Project is a youth work project working collaboratively with marginalised girls and young women in Tower Hamlets to see them flourish, have broadened horizons and raised aspirations. We do this by providing experiences and opportunities through innovative approaches to youth work.

We are seeking a Finance and Office Administrator to join our team. This person will be responsible for maintaining the general financial functions of the Canaan Project including invoicing and payments, database entry and reporting, monitoring tracking and reporting, as well as undertaking administrative tasks where appropriate.

Communications plays a vital role in support of ClientEarth's work using the law to ensure a healthy future for the planet and all who live on it. We know that by amplifying the work of our lawyers and environmental experts we can influence decision-making and drive real, long-lasting change.

We are recruiting a new team member to help us deliver our marketing communications strategy, to help deliver our powerful story and to build the public support we need to achieve our goals.

As our Digital Marketing Officer you will focus on managing and enhancing our web presence, including our websites and social media channels. You will have a key role to play in the redevelopment of our website and in delivering engaging stories, features and news that communicates the power and value of our work.

You will also provide marketing and digital communications advice and support to the wider team and the organisation as a whole to help achieve ClientEarth's objectives.

This role sits within our growing and ambitious communications function, which includes communications, political, campaigning, marketing and supporter engagement specialists working across five European offices. As well as delivering effective and outcome-focused marketing communications, this role will also support our ongoing efforts to continually improve the standard and effectiveness of communications work at ClientEarth. You will be expected to think creatively and use the full suite of communications tools to change, amplify our message and draw support to our cause.

Role requirements

You will work with the Head of Marketing Communications and the wider marketing team to develop and deliver out our marketing communications strategy, as part of our wider communications strategy.

• Help develop a 'create once, publish everywhere' approach to content
• Help develop and deliver compelling supporter journeys to encourage individuals to deepen their engagement with ClientEarth
• Create and disseminate the resources and content necessary to maintain a strong external image for ClientEarth
• Work on delivering regular campaigns to increase the number of ClientEarth's supporter contacts, including the creation and delivery of email campaigns
• Work in-house and with external agencies to develop our online presence and activity to increase reach, engagement and interaction
• Maintain, update and develop ClientEarth's websites and other owned channels including drafting copy, uploading and editing articles and liaising with our external developers for technical support
• Expand and improve on our digital marketing activities, including social media, email campaigns, audio-visual content and other creative assets
• Monitor and evaluate the impact of our digital work to make sure we are deploying our resources effectively
• Help coordinate the digital work of the wider communications team
• Stay abreast of trends, developments and opportunities, advising the team on how we can most effectively use these to achieve our strategic objectives.
• Offer strategic advice to colleagues on digital communications issues and approaches, ensuring that they make the most of the communications opportunities to enhance the impact of their work.
• Work with others in the Communications function to continually improve our output and processes, and develop innovative new approaches that can be replicated across other areas of ClientEarth's communications work.
• Help with invoicing and other finance and non-finance administration tasks for the team.

Further Information

Click on the apply button and you will be directed to our vacancy page.

ClientEarth is an equal opportunities employer and welcomes applications from all sections of the community.

Please note that ClientEarth will only be able to employ those who have the legal right to work in the country where this post is based.

Working closely with our Trusts & Foundations Fundraising Manager, you will be responsible for developing first class trust applications, building relationships with current trust funders and researching new leads. You will develop applications for large foundations and corporate trusts as well as smaller family trusts.

The successful candidate will have:

• A proven track record in securing funds from trusts and foundations
• Confidence in writing creative and targeted fundraising bids
• Confidence in building relationships over the phone, via email and face to face
• A determined and pro-active approach to fundraising
• An interest in our life-saving work with a desire to help all those affected by primary bone cancer
• A ‘self-starter’ attitude who can proactively work alone or as part of a team

Recruitment process

1. Application forms and CV’s submitted by COP Friday 1st November
2. Telephone interviews W/C 4th November
3. Face to face interviews W/C 11th November
4. Role start date: Thursday 2nd January

ActionAid are recruiting for a Fundraising Departmental Officer to provide organisational, administrative and project support within the Fundraising department, which will include supporting the Director of Fundraising as their PA.

ActionAid is an international charity that works with women and girls living in poverty. Our dedicated local staff are changing the world with women and girls. We are ending violence and fighting poverty so that all women, everywhere, can create the future they want.

As Departmental Officer within the Fundraising department, you will be responsible for providing support to the Director of Fundraising and to all of the teams within the wider Fundraising department. You will also provide assistance with the day to day running of the department.

The role of Departmental Officer is fundamental to the success of the department, so it is vital that the post holder is able to provide proactive, effective diary management, including prioritising appointments, scheduling and planning meetings and that they are able to manage the organisation of travel arrangements.

You will be the first point of contact for those getting in touch with the Fundraising department, whether it be in person, over the phone or via email, so it is essential that you have strong written and verbal communication skills and that you are strong at building relationships.

All of our Departmental Officers are responsible for providing budget management support, including processing invoices and expenses, so this will form an important part of your role.

As our Fundraising Departmental Officer, you will also prepare for key internal and external meetings by booking rooms, preparing relevant paperwork and by ensuring that the necessary technology is set up correctly.

You will induct new members of staff into the department and will oversee the Fundraising intranet site, ensuring it is up to date and accessible to all.

In order to succeed within this role, it is essential that you have proven experience of project support and stakeholder management.

We look forward to receiving applications from those with extensive experience of using Outlook, with strong diary management skills and with the ability to manage multi priorities at one time.

If you have this skill set along with a passion to work within an organisation committed to working with women and girls living in poverty to enable them to change their lives for good, we are keen to receive your application.

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid is committed to driving improvement through digital channels, tools and ways of working. We will ensure that we provide the technology and the training to enable all staff to perform their roles to the best of their abilities. In return, we ask that all staff are committed to continually improving their digital skills and knowledge within the working environment. Our recruitment processes will evaluate the digital skills of all applicants.  

We have an exciting opportunity for an Executive PA to join our clients team, supporting the Deputy Chief Executive.

Position: Executive PA to Deputy Chief Executive

Location: Swindon (M4 corridor)

Hours: Full-time

Salary: £24k – £27k

Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Annual Staff Day, Life Assurance, Tastecard, Loyalty Awards, Staff Events, Free tea and coffee and free car parking

Closing date: 25 October 2019

Interview date: 4 November 2019

The Role

As our client moves into an exciting new phase, they are seeking an Executive PA to provide administrative support to the Deputy Chief Executive.

Aspects of the role include:

• Acting as a first point of contact and relating to people.
• Organising meetings and booking rooms.
• Arranging appointments and managing diaries.
• Booking travel and accommodation.
• Organising and submitting expenses.
• Preparing letters and presentations, and formatting reports.

About You

If you have outstanding administration, excellent IT skills, attention to detail, a positive disposition with a flexible ’can-do’ attitude, then we’d love to hear from you!

Please submit your CV together with a 250-word letter that sets out why you’re interested in this position.

About the Organisation

Our clients mission is to offer the Bible to the world. Their vision is of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an Investors in People gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.

You may also have experience in areas such as Personal Assistant, PA, Executive Assistant, Administration Manager, Senior Administrator, EA.

Quality Assurance Officer (Social Care)

Hft is one of the leading learning disability charities in the country, providing support for 3,000 people with a learning disability and employing around 3000 staff. Operationally, we have been and continue to be innovative in recognising and championing good support, whilst taking an alternative view at how support is provided. Our efforts are sector leading and recognised and observed by CQC and local authorities who provide most of the funding for care packages.

Working within the Quality & Improvement Team the Quality Assurance & Improvement Auditor will be responsible for driving quality as set out in the Quality Strategy to support services.

Position: Quality Assurance & Improvement Auditor
Location: National Role, Home based
Job type: Full Time, Permanent
Hours: 35 hours per week
Salary: £31,122 per annum + company car
Benefits: Hft Plus benefits package (discounts and rewards across shops, restaurants, gym membership and days out), 20 days holiday (plus 8 bank holidays) increasing to 25 days after first year, contributory pension scheme and life assurance, an Employee Assistance Programme, annual staff award schemes, access to award winning training and development.

Closing date: Tuesday 12 November 2019

About the role:

Supporting the Quality & Improvement Manager, the post holder is part of a team to ensure all services are safe and compliant in line with regulatory & contractual requirements while supporting the regions to achieve great outcomes for the people we support.

The Quality Assurance and Improvement Auditor will work closely with all operational Managers to assess the risk and lead on the development and implementation plan as required.

The post holder will be responsible for supporting good governance and continuous improvement across the organisation.

You will carry out an annual programme of Compliance audits and be involved in assessing, monitoring and reporting on operational delivery of Services. This will include working with services across all regions and will involve regular travel and overnight stays

About you:

You will have an understanding or background in quality assurance and/or audit processes within a Social Care setting with the ability to analyse data and produce written reports, enabling you to make improvements and support managers with SMART action planning.

Experience of managing the operational delivery of services, an understanding of the Quality Care Commission, Registered Services and Registered Managers requirements and current legislation are essential requirements.

You will need to hold full, current UK/EU driving licence.

Having a management qualification and previous audit experience are both desirable.

Interview date to be confirmed

STRICTLY NO AGENCIES PLEASE

Hft's usual terms and conditions apply.

Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do.

You may have experience of the following: Quality Assurance Officer, Quality Assurance Officer, Quality Assurance & Improvement Auditor, Quality Assurance Auditor, Quality Assurance Inspector, QA Inspector, QA Auditor, Quality and Assurance, QC Auditor, Quality and Control, QA, Quality Assurance, Charity, Charities, Third Sector, Not for Profit, NFP, Social Care, Quality Care Commission, Registered Services etc.

Ref: 89784

An animal welfare charity based in Central London are looking for a PA Administrator (part-time). The candidate would need to provide high level secretarial and administrative support to the International Director of Fundraising & Communications and the Heads of Department. This role will also provide occasional administrative support for the rest of the team.
Key responsibilities
Proactively assist in the diary management of the Director in the most efficient manner possible, optimising their time on a daily basis.
Proactively assist the Director and the various Heads of the Fundraising and Communications Department in the fulfilment of routine secretarial and administrative requests.
To be the first point of contact for the Director and the wider department, as required
Manage and develop effective filing systems for storage, archiving in line with departmental needs and GDPR regulations
Manage travel arrangements for the Director and Heads of Department
Assisting in arranging meetings with international colleagues, both via video conference and in person
Managing the logistics of internal and external events where require
Management of Fundraising and Communications information on internal systems including Alfresco and IMS
Providing ad hoc financial support to the department including raising and monitoring POs and processing incoming invoices
Person specification
Proven experience of developing and implementing efficient systems within a team
Experience of working in a fast paced environment
A proven track record of supporting a Director/Team under time pressure and an ability to deliver results
Experience of supporting budget planning and management
Ability to draft clear and concise reports ?
Ability to work on own initiative and as part of the team

nia provides a wide range of services for women and children who have experienced sexual and domestic violence.  The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.

Our Central Services team has responsibility for Finance, Facilities and central administration and provides the management team with HR support.

Team: Central Services

Hours: 30hrs per week

Closing Date: 10am, 28 October 2019

Interview Date: 7 November 2019

We are looking for someone who is organised with a flexible approach to work in our busy Head Office to help ensure that all of the services run efficiently, be a team player with the ability to work independently. Previous experience in an office based environment would be an advantage.The Finance and Admin Assistant will be responsible for providing high quality support to the Central Services team to ensure the effective and efficient operation of the central admin and finance function within the organisation

Admin Duties:

You will be responsible for providing a courteous and efficient reception service.  Answering and redirecting telephone phone calls, respond and distribute emails, faxes, ordering of office supplies. Provide recruitment administration and other general administrative duties

Finance duties

You will be responsible for all purchase ledger transactions, including receipt of orders coding costs, posting invoices, prepare payments to suppliers, approve and deal with supplier queries, reconcile accounts, Credit Control Via telephone / Email , undertake general finance administration and other ad hoc duties. Knowledge of SAGE Accounts essential.

We’re looking for an exceptional woman to join our team. You will be a highly organised and self-motivated feminist who is passionate about ending male violence against women and girls.  You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and their children.  Due to the nature of this work the post holder will often be party to highly confidential and very personal matters – you  must therefore be committed and able to maintain the very highest standards of confidentiality at all times.

CV’s will not be accepted.  .

The post is subject to an enhanced vetting and barring check and open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).

The RBF is the rail staff charity. Over its 160+ year history the charity has provided financial and welfare support to rail workers and their families at times of hardship. 

The RBF like the railway has developed and changed to meet the demands and challenges of modern day life. Where once it provided orphanages it now provides assistance to  staff who are in debt, experience domestic violence, have children or struggle with caring responsibiities. Our aim is to be their for rail staff throughout their careers and beyond.

We are seeking a dynamic and inspiring leader who can develop and promote our new and existing services at a time of rapid change and a challenging external environment, maximising the  the opportunities these provide in terms of reach, fundraising, and support. 

We are seeking an experienced individual with the skills, aptitude and personality to drive the RBF forward and to meet our ambitious service and fundraising plans.

If this is you - Get On Board!

To apply please forward your CV and a covering letter on how you meet the profile and skills required for this role.

Interviews will take place in Crewe in the week commencing the 4th November.