Administration officers jobs in Birmingham
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility for building new corporate partnerships, will be crucial to ensuring that we have sufficient volunteers to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
Chapter One is seeking a proactive, energetic and enthusiastic Business Development Officer to be an integral part of a team which aims to both maximise corporate income and take Chapter One into new regions across the UK.
Reporting to our Business Development Manager (BDM), but also working closely with our Corporate Partnerships Team, you’ll help them to deliver our annual volunteer targets. This will involve prospect research and engagement, presentations, networking, pipeline management and lead conversion.
This role within Chapter One is an opportunity for an early career professional or someone looking for a career change to hone their business development and sales skills in a dynamic, fast-growing charity which is flexible and agile.
Key Responsibilities
Corporate Partner Recruitment
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With support from the BDM, proactively ‘sell’ Chapter One programmes to potential new corporate partners to achieve annual new partner/volunteer targets
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Use LinkedIn Sales Navigator and other relevant platforms to identify, research and contact potential new corporate partners
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Prepare and tailor communications for prospective new partners, including research on their CSR/social value strategy and its alignment with Chapter One’s mission and regional presence
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Ensure the prospective new partner pipeline is proactively managed on our Salesforce CRM and work with the BDM to automate the pipeline process where appropriate.
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Identify opportunities for regional expansion and support the BDM to secure commitments in line with launch timetables
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Identify opportunities for expansion in specific sectors or in relation to specific initiatives.
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Post on LinkedIn and develop a network of CSR and Social Value managers and relevant organisations
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Research relevant intermediaries, local authorities and groups with which Chapter One could build ‘broker’ relationships
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Keep up to date with developments in CSR/ESG/Social Value and employer-led volunteering
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Research relevant events and conferences that Chapter One team could attend to network and/or speak
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Ensure Chapter One information on external volunteering and matchmaking platforms is kept up-to-date
Account Management
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Lead the account management of a portfolio of corporate partners (approx. 10–15), delivering against retention, growth, and income targets through regular reviews and proactive relationship building.
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Plan and deliver partnership meetings, volunteer recruitment sessions, and tailored communications aligned to each partner’s CSR strategy and Chapter One’s mission.
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Collaborate with the Corporate Partnerships Team and internal teams to produce high-quality reports, pitches, onboarding experiences, and promotional materials for partners and volunteers.
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Ensure accurate partner administration, including CRM record-keeping (Salesforce), invoicing coordination, and general account management processes.
General
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Oversee, maintain and develop business development processes, including use of Salesforce CRM and exchange of information with the Corporate Partnerships Team
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Conduct administrative duties as required to support the Business Development Manager
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Attend online and in person meetings, conferences and events to represent Chapter One, talk about its work and recruit partners.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
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A commitment to Chapter One’s mission and values.
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Experience of business development of Corporate Partnerships in a charity or B-2-B environment
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An ability to create compelling written pitches, ensuring messaging and brand are consistent
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Outstanding presentation skills, with the ability to excite and inspire an audience
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Excellent interpersonal skills with the ability to build relationships with business professionals at all levels
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Excellent organisational skills and attention to detail
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An understanding of CSR/social value and employee engagement/volunteering and/or a commitment to learning more about social value and how it’s interpreted by businesses
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An understanding of social media platforms, particularly LinkedIn.
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Able to take personal accountability for own workload and for delivery of targets
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A ‘can do’ and flexible approach with an ability adapt to changing priorities
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Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data
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Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, Mailchimp, PowerPoint and more.
You’ll be more successful in the role if you have:
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Experience of using social media to develop business relationships
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Experience of achieving annual sales targets
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A background in CSR or social value
Interview Dates
First Round: Week commencing 9th March
Second Round: Week commencing 16th March
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should include:
Your relevant experience, including clear examples.
Tell us about a partnership that you have initiated or developed and what you did to make it succeed.
Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. Please let us know if there is anything we can do to make sure the assessment process works for you.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
We are looking for a dynamic Senior Research & Analysis Officer to manage and deliver information, data, and analysis to help Youth Futures build evidence for impact.
This is an opportunity for a researcher with excellent data analysis, trial design and data skills to work widely across a busy and ambitious directorate, helping us understand and address youth unemployment in England.
Working with two teams in the Impact and Evidence Directorate, you will gain experience and contribute meaningfully across a range of research and evaluation activities.
- You will work with the Head of Evaluation and Principal Economist to support the design, delivery and management of data systems; scope, commission and manage high-quality evaluations; and conduct data analysis and quantitative social and economic research.
- You will also use your analytical expertise to extract insights from data, identify trends, and liaise with policy and communication teams to prepare outputs for external use.
- You will support the work of YFF’s evaluation team in generating new evidence for employment support programmes and Employer Practice through impact evaluations, including Randomised Controlled Trials.
- The role also offers opportunities to work on data visualisations for effective communication of data and research insights.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
KEY ACCOUNTABILITIES
Finance
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Manage financial bookkeeping (Xero, Sage, or equivalent), including credit control, and oversee charity income and expenditure in line with funding requirements and Charity Commission regulations. Act as the day-to-day liaison with accountants.
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Assist the executive team with budget management, helping to set priorities that meet funder or partner specifications.
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Prepare monthly financial monitoring reports for the trustee board and complete grant reconciliations in line with funder requirements.
Systems & procedures
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Develop and maintain processes that assist business objectives, ensure compliance, and uphold quality standards.
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Monitor daily operations, addressing potential issues proactively.
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Undertake general financial and HR administration, including ordering, invoicing, DBS checks, staff inductions, personnel filing, and systems to support budget monitoring and audits.
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Support the efficient management of office and operational procedures, promoting best practice and maximising efficiency.
Stakeholder & suppliers
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Consider the needs of internal and external stakeholders and incorporate them into strategic planning.
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Manage contractual relationships with suppliers as required.
Data Control & Management:
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Develop and maintain accurate, up-to-date data and information in line with partnership systems and procedures.
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Act as the organisation’s Data Controller, ensuring compliance with the Data Protection Act.
Health & Safety
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To act as the organisation’s Health & Safety lead, to ensure compliance in accordance with HSE and to provide information to the exec team and the trustees.
Administrative
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To provide personal assistance to the Head of Operations, when necessary
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To undertake the minute secretary role for Think Active CSW meetings, ensuring efficient organisation and dissemination of information.
Miscellaneous
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Generating income or raising funds.
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Travel to venues to meet the needs of the organisation
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Assist in the identification and undertaking of the postholder's own training and development requirements in accordance with the appropriate organisation's "confident, capable, inspirational people plan"
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To undertake such duties and responsibilities of an equivalent nature, as may be determined by the Chief Executive or Executive team from time to time, in conjunction with the post holder.
Person Specification
CORE VALUES
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Team player with a supportive, flexible, and professional approach.
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Demonstrates kindness, consideration, appreciation, and tolerance, expecting the same in return.
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Strong work ethic with resilience and willingness to go above and beyond.
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Respects confidentiality and can reflect on personal performance to drive improvement.
SKILLS & EXPERIENCE
Essential
Knowledge:
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Strong understanding of operations management, systems, and processes.
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Knowledge of financial procedures, reporting, and budget management.
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Experience with databases, project management, and IT systems.
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Awareness of safeguarding, health, community, and legislation.
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Knowledge of performance measurement, reporting, and current funding streams in the sport and physical activity sector.
Skills & Abilities:
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Excellent communication and interpersonal skills; able to lead, motivate, persuade, negotiate, and influence at all levels.
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Strategic, critical thinking, and decision-making skills.
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Ability to work under pressure while maintaining high standards.
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IT literate, including ability to use Excel or willingness to adapt and learn new systems, with an understanding of how technology enhances planning, evaluation, and communications.
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Proven project management experience.
Experience:
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Measuring organisational performance to deliver strategic objectives.
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Developing and improving internal and external systems, processes, and communications.
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Strategic planning, implementation, review, and adaptation.
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Managing teams, including setting objectives and reviewing performance.
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Building and maintaining partnerships across voluntary, public, and private sectors.
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Managing budgets (£100k–£300k) and preparing financial reports.
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Generating income, preparing funding bids, and securing resources.
Desirable:
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Experience supporting volunteers, leaders, and professional workforces in sport, physical activity, or health contexts
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Project Management qualification
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Additional finance and budget-setting experience
BEHAVIOURAL TRAITS
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Innovative, forward-thinking, developmental, and solution-focused
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Passionate, inspirational, and motivational with a positive, can-do attitude
TECHNICAL AND PRACTICAL REQUIREMENTS
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Willingness to work occasional evenings/weekends.
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Ability to travel across Coventry, Solihull and Warwickshire.
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This post is exempt from the Rehabilitation of Offenders Act 1974; appointment is subject to a satisfactory DBS check.
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Think Active’s main headquarters are in Leamington Spa, with work also taking place across Coventry, Solihull, and Warwickshire. We operate a blended working model that includes home working, office attendance, and travel to meetings as required. The post holder will be expected to work flexibly to meet the organisation's needs.
For everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
The client requests no contact from agencies or media sales.
JOB TITLE: Youth Programmes Officer North Wales
SALARY: £18,731 pro-rata including holiday pay, based on a working pattern of 30hrs/week across 4 or 5 days, and 39 weeks/year. £26,700 FTE
LOCATION: Homebased with travel within North Wales (Mainly within Anglesey/Bangor Area and occasionally along the A55 corridor)
HOURS: 30hrs a week, working term time only (39 weeks/year). The hours and days of coverage may be negotiable for the right candidate and experience
CONTRACT: Permanent
Ideal opportunity if you enjoy working with young people and want to help them be the best they can be.
Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high.
Join our team and make a real difference!
Our charity, the Jon Egging Trust, is looking for a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in North Wales. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, North Wales.
The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Anglesey, Bangor and occasionally along the A55 corridor. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
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Flexible working
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Enhanced annual leave
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Homeworking allowance
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Occupational pension scheme
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Occupational sickness scheme
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Special paid leave provision
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Enhanced family leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date is Sunday 22nd February 2026 at 23:59.
Interviews to be held week commencing 2nd March 2026.
This will be a two-part interview, which will involve an online interview on Monday 2nd March via Microsoft teams, followed by an in-person delivery observation interview on Wednesday 4th March at a local school within North Wales. Details of which, will be shared upon invitation to interview.
Questions?
Contact us through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. As part of our recruitment process, we want to make clear that we are not able to offer visa sponsorship for this position.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Bikeability Trust is entering a new exciting phase of our strategy to 2035 to ensure more children can cycle with confidence. A year into our strategy we have reviewed Executive Team roles and responsibilities and are now looking for a creative Communications and Fundraising Director to lead our mission driven communications, income generation and impact reporting functions.
You will be an experience senior leader in communications, who has the drive to take our strategy to the next level. A key member of the Executive Team, working across the home based diverse staff team to bring together the impact of our work through corporate communications and influencing. We recommend reading our annual reviews on the Bikeability website to see a flavour of the work you could be leading.
Our income generation work is focussed on small impactful corporate partnerships, we have tested some individual giving and are planning to host a fundraising Ball in 2026. Experience in fundraising is desirable, with communications experience as essential as this role will ensure strong relationships with Government.
If you would like to have a short discussion with the CEO before applying please contact Emily Cherry CEO. We are looking to interview shortlisted candidates on the 23rd or 25th February. We are looking for a candidate to start from 1st April or sooner.
Equipping more than five million children with the skills and confidence to cycle on today’s roads
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shape the future of housing – support real projects that deliver change for colleagues and tenants.
Tenancy Services Advisor
Location: Birmingham, B15
Salary: National Minimum Wage
Hours: 35 hours per week
Contract: Fixed Term internship, 12 Months
Starting: 7th September 2026
About Midland Heart
We're a housing association, here to provide safe, affordable homes and to build stronger communities across the Midlands. And we're offering students the chance to intern in our Tenancy Services Team — where you'll gain hands-on experience of how housing management works in practice, from supporting tenants to tackling anti-social behaviour, safeguarding and tenancy sustainment.
Your Role:
You'll apply your academic knowledge to real-world challenges – working alongside experienced Tenancy Services and Housing Management professionals, whilst gaining insight into how a career in the housing sector makes a direct difference to people's lives and communities. You'll gain exposure to areas such as anti-social behaviour casework, safeguarding, tenancy sustainment and housing law.
Your day to day will see you:
- Supporting tenancy services officers with case management and administrative tasks.
- Helping process tenancy change requests (e.g. mutual exchanges, assignments, successions).
- Assisting in monitoring and reviewing ASB or noise nuisance cases, including liaising with tenants.
- Accompanying officers on tenancy visits and inspections.
- Providing general support to the team with reports, records, and rota management.
- Taking part in project work, mentoring, and development activities as part of your internship.
What we're looking for:
- Currently studying (or recently completed) a degree in Housing, Criminology, Social Policy, Law, Sociology, or a related discipline.
- Strong communication and organisational skills.
- A genuine interest in housing and delivering positive outcomes for tenants.
- Ability to handle sensitive issues with empathy and professionalism.
- Enthusiasm, openness to feedback, and a genuine desire to learn.
Applications close on Sunday 15th February 2026.
Assessment Centre – Shortlisted candidate will be invited to take part in our group assessment event, taking place between 25th – 27th March 2026.
Final Interview – Interview with the hiring manager to showcase your career ambitions.
Start your journey- Start with Midland Heart in September 2026.
Please note that should we reach a desired number of applications, we reserve the right to close the advert ahead of the stated closing date.
Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form
No agencies please
Summary
This is a unique opportunity to join one of the oldest charities in the UK in a flexible, part time general managerial capacity, supporting the Trustees. The ideal candidate will have a professional qualification in accounting, property or the law and is comfortable working with professional advisers across all these disciplines. The appointment of this senior role arises by the retirement of the current incumbent, and the role offers a competitive rate which will depend on qualifications and experience.
Background
The King Henry VIII Endowed Trust, founded in 1545, holds a portfolio of c. £80m in Equities, Bonds, Land and Commercial Property, part of the Total Return from which (£2.5m in 2025) is distributed in Warwick in accordance with its Charity Commission Scheme, as follows:
· 50% Anglican churches in Warwick and Budbrooke
· 30% Warwick Schools Foundation - means tested bursaries and community activities
· 20% as grants for the “benefit of the inhabitants of Warwick”
The Trust has up to 12 trustees (4 nominated, 8 co-opted), who meet quarterly. At present, there is a Clerk & Receiver (role being renamed to COO), a deputy Clerk (who deals mainly with grants and organising meetings) and an accountant – all part-time and self-employed.
The current Clerk is retiring and is a Chartered Accountant who has held the role for 16 years, during which time the Trust has gone through a period of change. The Trust is now in a stable stage, where the priorities are managing our financial, land and property assets in order to maintain our distribution. The role is being renamed to Chief Operating Officer to better reflect the role, and would ideally remain a self-employed role.
The typical work load is likely to require about 10-15 hours per week, which fluctuates and is focused around the quarterly meeting and annual accounts. There is potential for 2 areas of land to be included in the local plan which will create additional opportunities.
Role specifics
Financial Investments
· Liaise with the investment managers (Currently: CCLA, Navera, Savills, Royal London)
· Manage any short-term deposits with HSBC
Property
· Liaise with property advisers (Margetts and Cushman & Wakefield) to manage the Trust’s property (currently an office block, a pub, a shooting range and 3 blocks of farm land)
· Oversee St Mary’s Rectory. This is owned by the Trust and is provided free of charge to the incumbent at St Mary’s, through an agreement with the Coventry Diocese.
· Ensure any property sales or leases operate within charity law.
· Where land is in the Local Plan, work with advisers and/or promoters to obtain the best commercial deal.
Charity Commission
· Manage any changes required to the Trust’s Charity Commission Schemes and Orders.
· Ensure that the Trust operates within the limitations of these Schemes and Orders.
· Annual Returns
· Manage information on Charity Commission website
Beneficiaries
· Quarterly distributions – calculation and payment
· Liaise with beneficiaries as necessary
· Prepare reports for Trustees as required (e.g. Annual Grants Report, which will include analysis of other Warwick endowed charities and Annual review of Church accounts)
General
· Deal with all correspondence
· Keep Trustees up to date
· Liaise with professional advisers
· Manage the overall office activity
· Organise meetings – including reports for meeting and minutes
· Maintain website
· Maintain records
Skill set & Experience
The role requires someone with experience of dealing with financial, legal and property issues. Coupled with good administration skills, the role requires someone who:
· Is self-reliant and used to working under their own management
· Is competent in Microsoft Office
· Has good written communication skills
· Has good interpersonal skills, to work with Trustees, other staff, advisers and beneficiaries.
Experience in the following would be beneficial, but a candidate who is keen to learn would quickly pick these up:
· Charities, including dealing with the Charity Commission
· Knowledge of Warwick and its historical heritage
The successful candidate is likely to have a professional qualification in accounting, property or the law and is comfortable working with professional advisers across all these disciplines.
The Trust’s office is currently based on the top floor of Margetts (the Trust’s agricultural advisers), where all its records are kept. Some home working would be practical.
The role has some flexibility in hours, but there will be certain times, such as Trustee meetings that are fixed. A candidate who is able to be available for some time each day would be beneficial, as often matters need to be progressed without too much delay.
Applicants should apply in writing enclosing their CV and accompanying letter to either: Chair, The King Henry VIII Endowed Trust, 12 High Street, Warwick, CV34 4AP, or by Charity Jobs online application process.
Closing date for applications is 20th February 2026
The client requests no contact from agencies or media sales.
The Opportunity
As a key team member within our Partnerships and Income Development team, you will play a vital role in supporting the management and growth of our corporate partnerships, with a focus on partnerships that enable and enhance our Aspiring Professionals Programme.
1. Account Management:
- Ownership and management of the direction, growth and success of key strategic partnerships with Freshfields and Linklaters, providing excellent stewardship and effective communications to ensure long-term and mutually beneficial relationships.
- Manage, renew and develop a select portfolio of smaller existing partnerships in the legal sector, identifying new opportunities to deliver greater impact and income growth.
- Support internal account management structure across corporate programme partnerships, ensuring relationship management and programme delivery is delivered to a high standard, processes are consistently upheld, and partnerships are renewed where required.
2. Stewardship and Reporting:
- Track deadlines, deliverables and reporting requirements for own portfolio of corporate partnerships.
- Create reports, updates and support with the creation of case studies to demonstrate the value and impact of partnerships.
- Find creative ways to share updates and engage partners with our mission and work
- Work closely with the Head of Partnerships & Income Development, Partnerships Manager and finance team to build budgets, track secured income accurately, report on risk and opportunities, and ensure that income is banked.
3. New Business and Partnership Development
- Work closely with the Programme Delivery team to understand programme needs and gaps in provision, in order to improve the quality, depth and breadth of programme partnerships.
- Use your expertise and creativity to design and shape strategic programme partnerships that align partner objectives with student and programme outcomes.
- Write, build and create compelling and innovative partnership proposals, budgets and presentations to secure new business and develop existing partnerships.
- Deliver a smooth onboarding process for transitioning new partners into account management structure.
4. Line Management
- Outline outcomes to be achieved, considering individual skills, capabilities, and workload to ensure a balanced distribution of work.
- Review work outputs, monitor and quality assure work.
- Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth.
See attached job description for more detail on the key responsibilities in the role
Person Specification:
We need someone who will demonstrate our organisational skills-based competencies - as listed below:
- Leadership
- Communication
- Adaptability
- Professionalism
- Decision-making
Technical knowledge, understanding and experience required:
- Demonstrable experience of working in a partnership role in a charity or similar non-profit organisation.
- Demonstrable experience of building, maintaining and developing outstanding and mutually beneficial corporate partnerships.
- Knowledge of programme design and planning with corporate partners, including setting and managing complex budgets.
- Understanding of good practice in fundraising including data protection and partner stewardship.
- Proficient in Microsoft Office, including Excel.
- A basic level of understanding of Salesforce CRM
See attached job description for more detail on the person specification
Ways of working:
- Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.
- Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings.
Benefits
- 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
- Cycle to Work scheme.
- 5% Salary sacrifice pension scheme with enhanced matching employer contributions
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
- Regular staff team building and business planning “away days”
How to Apply
If you are interested in applying for this role, please head over to our website by 23:59, Sunday 22nd February and answer the following questions:
1) Why would you like to work at the Social Mobility Foundation? (250 words max.)
2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.)
3) Tell us about a time when you managed an important relationship with a corporate partner, client or external stakeholder. What was your role in maintaining the relationship, and what did you learn about effective account management from the experience? (500 words max.)
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
Engagement Officer - Scotland
Responsible to: Engagement Team Manager
Team: Engagement
Hours of work: 35 hours week
Place of work: Home-based – Scotland
Benefits
- Salary – £27,000 per annum
- 35 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- Working from home allowance at the standard HMRC rate as detailed on the government website.
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
Job summary
Reporting to the head of growth and sitting within the engagement team you will:
- recruit volunteers by promoting Re-engage’s services,
- develop effective relationships with new and existing referrers such as social prescribers and community link workers
- identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
- support the wider Re-engage team in the delivery of our grant funded projects
Engagement officer tasks and requirements
- Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
- Partnering with communities to create regular, volunteer led, social gatherings for people aged 75+
- Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
- Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
- Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
- Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
- Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
- Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
- Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
- Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
- Carrying out any other reasonable tasks assigned to you by your line manager.
You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.
Knowledge, skills, and attributes
Essential
- Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
- Digital first approach with strong ability in all areas of working digitally.
- Experience of working across different sectors and developing links with other organisations.
- Excellent interpersonal, written, and verbal communication skills
- Organised and methodical approach to work with strong administrative skills
- Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
- Self-motivated, able to work remotely with minimal supervision.
- Experience of working to deadlines and meeting KPIs and targets
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- Able to work your own initiative as well as collaboratively as part of a team
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.
Desirable
- Experience of community engagement or sales, including online engagement.
- Experience working in a target-driven work environment
- Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- Understanding of volunteer journey, including recruitment and engagement.
- Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
- Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
The closing date is midnight on 15 February 2026, and interviews will be 26th and 27th February and 5th and 6th March 2026
REF-226 246
Clerk to The Worshipful Company of Farmers
£75,000 per annum + benefits
Home based with frequent travel to the City of London and the Farmers and Fletchers Hall,
Barbican, London EC1
The Worshipful Company of Farmers is a dynamic organisation dedicated to advancing the farming industry and all those in it. Founded in 1952 with the support of HM King George VI the Company was granted its Royal Charter by HM Queen Elizabeth II in 1955. It has grown in stature, helping to promote farming to the nation, develop professionalism within the industry and build a healthy portfolio of charitable activities.
The Farmers’ Company with a membership of more than 400 Liverymen arranges functions and events for the enjoyment and fellowship of its members, encourages charitable giving and through courses, grants and scholarships supports and promotes education in agriculture and the rural industries.
The ideal candidate will demonstrate:
- · a likeable, warm, sociable personality
- · commitment and energy in engaging with members and other stakeholders
- · success in organising high quality events within the traditions of the livery
- · excellent ambassadorial skills at all levels
- · excellent oral and written communication skills
- · proven administrative and organisational skills
- · financial awareness, IT and business development skills
- · the confidence to think innovatively and act positively
Whatever your professional background is, unquestionable commitment, honesty, integrity and energy, along with an eye for detail, are essential. Candidates should be within easy access to the City of London
HOW TO APPLY
Please download further details of the position from the Marylebone Executive Search website:
For an informal confidential discussion call Richard Evans his number can be found on the Marylebone Executive Search website.
Apply online with a full Curriculum Vitae detailing your skills and experience together with a 2 - page Covering Letter clearly outlining your motivation to undertake the role and how you meet the competencies required for the position as stated in the Person Specification.
Closing date for applications: 9th March 2026
Long List interviews: 14th - 27th March 2026
Final Panels Interviews: 20th & 23rd April 2026
Start Date : 1st September 2026:
Installation of new Clerk: 13th October 2026
To find out more visit: The Worshipful Company of Farmers website
Engagement Officer - South (accessible to Essex)
Responsible to: Engagement Team Manager
Team: Engagement
Hours of work: 35 hours week
Place of work: Home-based – South (accessible to Essex)
Benefits:
- Salary – £27,000 per annum
- 35 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- Working from home allowance at the standard HMRC rate as detailed on the government website.
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
Job summary
Reporting to the head of growth and sitting within the engagement team you will:
- recruit volunteers by promoting Re-engage’s services,
- develop effective relationships with new and existing referrers such as social prescribers and community link workers
- identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
- support the wider Re-engage team in the delivery of our grant funded projects
Engagement officer tasks and requirements
- Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
- Partnering with communities to create regular, volunteer led, social gatherings for people aged 75+
- Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
- Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
- Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
- Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
- Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
- Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
- Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
- Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
- Carrying out any other reasonable tasks assigned to you by your line manager.
You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.
Knowledge, skills, and attributes
Essential
- Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
- Digital first approach with strong ability in all areas of working digitally.
- Experience of working across different sectors and developing links with other organisations.
- Excellent interpersonal, written, and verbal communication skills
- Organised and methodical approach to work with strong administrative skills
- Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
- Self-motivated, able to work remotely with minimal supervision.
- Experience of working to deadlines and meeting KPIs and targets
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- Able to work your own initiative as well as collaboratively as part of a team
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.
Desirable
- Experience of community engagement or sales, including online engagement.
- Experience working in a target-driven work environment
- Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- Understanding of volunteer journey, including recruitment and engagement.
- Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
- Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
The closing date is midnight on 15 February 2026, and interviews will be 26th and 27th February and 5th and 6th March 2026
REF-226 247
Role Overview: Reporting to the CEO, the Senior Fundraiser will lead funding applications, relationship-building with donors and stakeholders, and the development of systems and tools to support sustainable growth and income generation through fundraising.
Role Tasks and Responsibilities:
Strategic Planning and Leadership:
- Inform development of a comprehensive fundraising strategy aligned with the charity’s mission, long-term goals, and emerging priorities.
- Identify and develop fundraising-related policies and procedures to ensure compliance and best practice.
- Provide strategic advice to the CEO on funder requirements, including appropriate metrics, outcomes, and impact reporting expectations.
Fundraising and Income Generation:
- Develop a detailed fundraising blueprint, outlining language, approach, and strategy for each voluntary income stream (e.g. Trusts and Foundations, Individual Giving, Legacy, Corporate Partnerships).
- Identify, develop, and submit funding bids and proposals.
- Ensure that the charity's website and digital channels are optimised to support fundraising efforts, including donor journey mapping and supporter newsletters.
- Develop, launch, and oversee a legacy donation programme, including campaign planning.
- Use and develop AI ‘training’ document/s to enhance the efficiency and quality of funding applications.
Relationship Building and Stakeholder Engagement:
- Map and cultivate relationships with donors, funders, members, and other stakeholders, including individuals within the network who have capacity to give.
- Attend the board’s fundraising subcommittee, working closely with the CEO and trustee board subcommittee representative to agree agendas and facilitate meetings.
- Provide regular updates to the CEO on fundraising progress, opportunities, challenges, and risks.
Operational Development and Systems:
- Support the adoption and use of Beacon (CRM platform), contributing to the development of internal fundraising systems and processes.
General Responsibilities
- Uphold and promote EoLDUK’s mission, values, and policies.
- Maintain discretion and confidentiality in all professional matters.
- Undertake additional duties related to fundraising as required by the EoLDUK CEO and Board.
Person Specification
Essential Requirements
- Based in and has permission to work in the UK
- Demonstrable success in securing high-value funding
- Excellent verbal/written communication and persuasive writing skills for making compelling cases and reports to diverse audiences
- Understanding of EoLDUK’s work, mission, ethos and ability to represent it clearly and professionally
- Reliable, detail-orientated, and organised
- Self-motivated and able to work independently
- Strong IT capabilities (e.g., Microsoft Office, completing online applications, using AI tools to streamline application drafting)
- Demonstrates commitment to EoLDUK’s mission
- Experience of using and maintaining a fundraising database
Desirable
- Previous experience of developing fundraising strategy
- Previous experience of using a CRM system to manage fundraising
- Previous experience of using AI tools for funding applications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner, an established UK charity with a focus on fighting poverty by transforming access to health care services in lower- and middle-income countries in Africa seeks a highly dynamic individual for a one-year fixed-term contract, with the possibility of an extension. The position is part of the management team, and the post holder will be expected to lead on the financial accounting, management accounting, and budgeting for the organisation as well as taking forward some strategic finance and operations projects as we expand our programmes in existing countries. The individual will also be expected to support the Co-CEOs with administrative, compliance and IT related tasks.
Finance
•Maintain a strong control environment, ensuring accounting records are complete and accurate.
Financial accounting
•Prepare annual statutory accounts in accordance with SORP 2015.
•Prepare for the annual external audit and host auditors ensuring the audit process runs smoothly. This includes supporting country offices in hosting their respective audits.
•Ensure annual statutory accounts are finalised and submitted to Companies House and the Charity Commission by the appropriate deadlines.
Management accounting
•Coordinate the month-end process with the Finance Officer (UK) and Programme Finance Lead, and review transaction postings.
•Prepare monthly management accounts with cash flow forecasts, modifying the format as needed to suit the preferences of senior management and the Board of Trustees.
•Prepare the annual organisational budget and mid-year reforecast.
•Improve existing budget templates to enable straightforward and transparent budgeting for donors.
Support to country offices
•Collaborate with the Programme Finance Lead on a monthly basis to reconcile intercompany accounts, ensuring that reconciling items are cleared promptly.
•Support country office teams in fulfilling any reporting and financial compliance requirements.
•Conduct internal process reviews (internal audits) of country offices where required.
•Review the bi-weekly payment runs for the UK office and the monthly country office fund requests, ensuring cash flow planning is in place for these payments.
•Ensure asset registers are maintained appropriately.
Administration
•Support staff in conducting procurement in line with our procurement policy.
•Assist with preparation for quarterly Board meetings.
•Support office management tasks.
Other
Review and develop existing policies and procedures (e.g. the Finance Manual).
Please note: Salary of £40k offered for 4 days per week ie £50,000 pro rata.
Birmingham Hospice supports people living with life-limiting illness across the city, helping them live well and with dignity.
QuarterFive are delighted to be partnering with Birmingham Hospice on this search for an Events Manager to lead their passionate and growing events function. You’ll shape an ambitious programme designed to reach new audiences, grow participation and deliver significant fundraising income — all while creating outstanding supporter experiences.
With an expanding portfolio and clear growth ambitions, this is a chance to make a visible impact while developing a diverse programme of mass participation, third-party challenges and gala dinners.
This is a fantastic opportunity to take ownership of a high-profile events programme at a time of growth. You’ll have the chance to shape strategy, lead a dedicated team, and directly support the care Birmingham Hospice provides across the city. If you’re passionate about events, motivated by impact, and ready to step into a visible leadership
role, this could be the perfect next move.
About the role
As Events Manager, you’ll lead Birmingham Hospice’s events programme end-to-end, combining strategic planning with hands-on delivery. You’ll work closely with the Senior Fundraising Project Manager to shape an ambitious events programme that strengthens Birmingham Hospice’s brand while delivering real financial impact.
You will:
- Act as the events lead within the Income Generation team, sharing insight and supporting colleagues across the charity
- Lead the development and delivery of the annual events plan, creating a dynamic, costeffective programme that inspires supporters and drives income
- Line manage two Events Officers, providing regular 1:1s, development support and inspirational leadership
- Manage a varied portfolio including mass participation, third-party challenges, adrenaline events and special events
- Deliver against agreed income and expenditure budgets, contributing to an overall events income target of around £250k, including a £50k headline event
- Track income and expenditure day-to-day, produce post-event evaluations, and use learning to continuously improve future activity
- Identify new growth opportunities, using market insight and sector trends to expand participation and reach new audiences
- Build strong internal relationships across clinical, retail and corporate teams to promote events and maximise engagement
- Ensure all events meet high standards of health & safety, compliance and supporter care
- Oversee volunteers, apprentices and placements, ensuring a positive and professional experience for everyone involved
About you
You’ll be a confident, motivated events professional with charity sector experience and a strong track record of delivering successful fundraising events. You’ll bring:
- Proven experience delivering fundraising events, ideally including mass participation and third-party challenges
- Experience working in the charity sector
- Experience of line managing one or two staff, with a supportive, confident leadership style
- Strong event delivery skills, with the ability to juggle multiple priorities and deadlines
- Experience managing budgets and contributing to income targets
- Excellent communication and organisational skills, with a collaborative approach
- A proactive mindset, keen to test new ideas and grow audiences
- Emotional intelligence and resilience, with sensitivity to the nature of hospice work
Employee benefits
The role is Birmingham-based, primarily at Selly Park, with regular working from Erdington. The team typically spends at least two days per week onsite, alongside event delivery. Hybrid working is available but not contractually formalised, and compressed hours are supported. Please ask if you have any questions around flexible working.
Employee benefits include:
- 27 days per annum annual leave plus bank holidays, rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro-rata for those working part-time hours) Previous service with the NHS is taken into account when calculating annual leave entitlements if you move to the hospice direct from the NHS
- Enhanced special leave, includes enhanced compassionate leave and enhanced parental and bereavement leave
- 5.93% employer pension contribution
- Optional healthcare scheme, providing financial support for a range of healthcare costs such as dental, optical, hospital stays and others
- Health Service Discount Scheme and Blue Light Card
To apply, please complete the form below, attaching a copy of your most recent CV, ASAP and by no later than Tuesday 17th February.
Interviews: First interviews are scheduled for w/c 23rd February and second stage interviews are scheduled for w/c 2nd March.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


Job title: Immediate Support Coordinator – North Wales (Welsh Speaker)
Reports to: Immediate Support and Debrief Manager
Salary: Salary of £26,500 per annum, pro-rata for part time hours
Location: Remote work with travel in the region
Hours: Part-Time, 22.5 hours per week, over 3 days, Monday, Thursday and Friday.
Post No: 2WISCPT1
Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru & 2wish:
2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families’ needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
- To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
- To monitor the use of the memory boxes and ensure families have been offered a memory box
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
What we do for you:
Contract type: Permanent
Hours: Normal office hours are 9am – 5pm, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home based with travel across the region you are covering.
Additional benefits for our employees:
- An ‘Employee Assistance Programme,’ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video.
Closing date: 6th March 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.



