Administration support jobs

Job Purpose

• This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all our boroughs.
• Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
• The objectives of the service include:
• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the senior support worker is to support the team manager with the smooth running of the allocated site and staff; supporting development and rest of the team including volunteer recruiting, induction (training and development) and supervision. Senior support worker will also lead in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will include deputising for the team manager where applicable including debriefing and providing support to the team.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• Working closely with re-admitters and clients being discharged through the drop-in service on a weekly basis
• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
• To work autonomously in a fast-paced environment and under pressure
• To attend all mandatory training including safeguarding and GDPR.
• Good time keeping skills - Essential
• To attend and contribute at weekly team meetings
• This role will be considered a key worker role
• Understanding of safety planning and de-escalation
• Experience of working with challenging behaviour
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Understanding CQC standards and NICE guidelines around mental health
• Providing administrative support to the team
• Overseeing and provide shadowing to new staff members and volunteers
• Attend reflective practice, peer debriefing and line management supervision
• Maintaining good working relationships with partner agencies
• Actively participate in training and development
• Provide guidance to support workers and volunteers
• To work with team managers and assist with reporting and monitoring
•  

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of contributing to multi-disciplinary teams
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• Awareness of issues in mental health service provision
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Understanding of different databases such as Views, Salesforce and NHS
• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

About This Job

We are seeking a highly organised and proactive Service Support Officer to join our Service Operations team. In this role, you will play a key role in supporting cadet units by assisting with their queries, resolving technical issues, and providing guidance & training on digital systems. You will ensure that users receive timely and effective support, helping them navigate challenges and make the most of our digital services. Additionally, you will collaborate with stakeholders to enhance system functionality, produce analytical reports, and contribute to the ongoing improvement of our digital solutions.

This is an exciting opportunity to work in a dynamic digital environment, supporting applications that enable the smooth operation of Cadet Forces across the UK. If you have strong administration and IT skills, excellent communication abilities, and a problem-solving mindset, we’d love to hear from you!

Responsibilities

· Provide direct support to cadet units, assisting with system queries and problem-solving.

· Manage helpdesk queries, ensuring timely and effective resolution of technical issues.

· Collaborate with stakeholders to understand their needs and support digital solutions.

· Identify and report system bugs to the development team.

· Produce clear and effective user guidance materials.

· Generate reports using Oracle Analytics to support decision-making.

· Undertake additional tasks as required.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.

Interviews will be held (virtually) during the week commencing 26th May 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Charity Co-ordinator (Part-Time)
CPRE Avon and Bristol
0.4 FTE | Fixed-term for 1 year | Flexible working supported | Freelance or PAYE | Based in Bristol (Engine Shed) with flexible working

Are you passionate about nature, sustainability, and inclusion?
Join CPRE Avon and Bristol – part of the national network championing a thriving countryside for everyone – as our new Charity Co-ordinator.

You'll play a pivotal role in ensuring the smooth running of our charity, coordinating projects like Hedgerow Heroes, supporting volunteers, and helping us grow our impact. Reporting directly to the Chair and Trustees, you'll manage core operations, financial administration, and communications, with plenty of variety and opportunities to shape how we work.

Your key responsibilities will include:

• Coordinating charity operations and supporting project delivery

• Managing communications with members, volunteers, and stakeholders

• Assisting with governance, HR policy development, and a forthcoming Governance Review

• Providing line management for project staff

• Supporting our diversity and inclusion goals across all areas of work

• Helping to prepare project budgets and financial reporting with the Treasurer

We're looking for someone who:

• Is a confident and collaborative communicator

• Is highly organised and able to manage multiple priorities independently

• Believes in creating a sustainable countryside for all

• Has line management or volunteer management experience and an understanding of charity operations

• Is comfortable working flexibly and remotely, with occasional travel across the region

Desirable:
Experience or willingness to learn about charity fundraising and the planning system would be an asset.

We want to recieve applications from individuals under-represented in the land and nature sectors - this includes visibly minority ethnic groups as well as Disabled people. 

Salary: £26,000-£28,000, dependent on experience
Application Deadline: Friday 23rd May 2025 (Midnight)
Interviews: Week commencing 2nd June 2025 (online or in Bristol)

How to Apply:
Please submit your CV and a covering letter outlining your motivation and relevant experience. Applications without a covering letter will not be considered.

Our client, a leading London University are currently looking to recruit a temporary Senior Student Casework Administrator on a full-time basis. Starting as soon as possible and running for 3 months in the first instance, the post will be hybrid working of 2 day per week on site and the remainder remote.

Key responsibilities for this post will include:

• Management of a case load of basic referrals to the Student Conduct and Appeals Office
• Supporting in investigation and bringing cases to resolution in line with the university's regulations and processes
• Preparing documents and reports with regards to case information and proceedings, and deliver to a variety of stakeholders
• Providing advice and information to staff and students on basic case issues and regulations
• Supporting the maintenance and management of the office's records, databases, and email inboxes

To be considered for this post, you will have previous experience of working in a similar role, ideally within a university, with strong administration experience , including analysing complex information, and a meticulous eye for detail. You will have excellent problem-solving and communication skills and will be organised, capable of managing and prioritising a varied workload, work well under pressure and demonstrate a flexible attitude to work.

The post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Salford Foodbank provides emergency food parcels to local people who are referred to us in crisis. Food is donated, sorted and packed at our warehouse, then delivered to 7 centres across Salford, where teams of our volunteers greet people as they pick up their food parcels. In addition to food – visitors can access support and advice across our centres to help them maximise their income and ensure they are less likely to need to use the foodbank again.

You’ll be joining a friendly team of 6 part-time staff and approx. 80 volunteers, all dedicated to supporting people living in poverty. We are part of Trussell, a nationwide network of foodbanks.

Rate of pay: £13 per hour

 Full-time / part-time: Part time – 27.5 hours per week (ideally 9am – 3pm Monday- Friday. Some flexibility available)

Temporary / permanent: 2-year fixed contract, with continuation of contract based on funding

Location: Salford Foodbank warehouse and office, 4 Kansas Avenue, Media City, Salford, M50 2GL

 Overall responsibility of the job: Co-ordinate the pool of over 80 skilled volunteers in a variety of roles across the Foodbank operation. Welcome volunteers, arrange appropriate training and ensure volunteers feel valued and informed. General admin duties within the office setting will include welcoming visitors, accepting donations and answering phone enquiries.

Specific responsibilities around the volunteer coordinator role

· Manage all volunteers across the Foodbank operation – including warehouse volunteers, centre-based volunteers and drivers.

· Welcome teams of warehouse volunteers – teams of approx 6 regular volunteers each day for a 2 hour shift.

· Welcome teams of ad-hoc corporate volunteers.

· Motivate volunteers in their roles.

· Manage day-to-day rotas and volunteer availability and ensure volunteer records are kept up to date.

· Arrange volunteer training tailored to each role – to include eg health and safety, manual handling, safeguarding, conflict management, signposting.

· Ensure that all volunteer policies and procedures are followed as per Trussell guidance. Promote and maintain a safe working environment.

· Where necessary, recruit and induct new volunteers.

· Arrange seasonal volunteer celebration events.

· Support volunteers in developing their skills.

· Support volunteers to share their experiences to help promote the work of the foodbank.

· Work alongside the Foodbank manager to ensure volunteers are kept informed of foodbank news and developments.

Specific responsibilities around the admin assistant role;

Based in the foodbank warehouse and office this role will include a variety of admin duties, alongside other colleagues;

· Greet and thank members of the community (individuals, schools, church groups etc) as they drop off food donations.

· Answer phone and email queries – this could be from foodbank clients, referral partners, donors or corporate supporters.

· Welcome foodbank clients – be understanding and empathetic to their needs, direct them to our Foodbank centres across Salford and explain how to access our services.

· Be familiar with other local food providers and charitable organisations across Salford to signpost foodbank clients appropriately.

· Attend team meetings and training sessions.

· The staff team is a small team so you may be asked to get involved in other tasks to assist your colleagues and provide cover when others are away.

PERSON SPECIFICATION

 Key Skills, knowledge, and desirable experience

· Experience of working with and coordinating a team of volunteers

· Observing relevant regulations, including safeguarding and health and safety

· Ability to work independently and unsupervised

· Competent IT user

· Confident in recording data

· Local Salford based knowledge would be beneficial

Personal attributes:

· Passionate about tackling poverty in our local community  

· Excellent communicator and positive thinker

· Enthusiastic, encouraging, and welcoming, able to motivate volunteers

· Confident, self-motivated and able to carry out responsibilities with minimum supervision

· Supportive of the goals, Christian ethos, values and vision of Salford Foodbank

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

• Leading on recruitment administration including enquiries, advertising, interview and selection processes.
• Facilitating onboarding for new starters and providing an excellent employee experience.
• Manage all incoming communication, channelling to and coordinating responses from other teams where necessary.
• Support the day-to-day running of the Bristol office and provide operational support for the organisation.
• Provide administrative support for other functional areas on an ad-hoc basis, including the Frontline, Fundraising and Communications teams and ensure that overall cross-team collaboration is maintained.

The Recruitment & Admin Officer will join a friendly and committed Operations team made up of 5 people. You will be supported and managed by the Head of Operations and work closely with the rest of the Operations team.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on Sunday 4 May 2025.

Interviews will likely be held in the week commencing 12 May 2025.

Due to high demand, we may close applications before the deadline. As such, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

About the role

As a Foundation we are committed to learning together with others and reflecting and acting on what we learn. We learn to improve our understanding about how to approach the complex issues we are trying to address, to examine how our funding relates to the social change we want to see, and to improve how we work and fund.

The Learning & Insight Officer will play a key part in delivering our learning, monitoring and research activities, and we want the successful candidate to be able to develop their skills and interest within the role. They will work closely with the Head of Learning & Insight, wider Grants team colleagues and others across the Foundation to gather insights from our grants and wider work. These insights will inform our strategic direction and contribute to wider sector learning and understanding.

This is a permanent, full time role (35 hours) but we will also consider a part time role at 4 days/ 28 hours equivalent.

We are committed to best practice and accountability in equity, diversity and inclusion. We value, welcome and respect all the differences that make us who we are including: age, disability and mental health, neurodiversity, cultural background, ethnicity and race, sex, gender identity and expression and sexual orientation including LGBTQIA+ identities, religion and socioeconomic background.

Main Responsibilities

• Work with colleagues to design and implement systems for the LEF to collect data and to capture and share learning in a systematic way that reflects our values and our commitment to Power, Cuture and Inclusion.

• Coordinate a timetable of activities for LEF to learn from its grants and direct work (such as regular feedback surveys and internal reflection sessions).

• Work with colleagues to collate and analyse evidence from organisations we fund to identify key insights and learning (such as reports and notes from grant management calls).

• Work with the Head of Learning & Insight and wider grants team colleagues to prepare our grants data for publication (for example through 360Giving and as part of the Funders for Racial Equality Alliance (FREA) Audit)

• Support the LEF to communicate insights in accessible and engaging ways.

• Work with colleagues to prepare key insight reports and data for a range of audiences such as colleagues, trustees or other funders.

• Work with colleagues to run internal sessions with staff and trustees to reflect on our processes (what is working well, less well and what we can improve about how we work) and understand the progress the LEF is making towards its strategic objectives.

• Work with colleagues to run online and in-person events to bring together the organisations and people we fund to reflect and learn from one another.

• Support the development of a ‘culture of learning’ within the LEF and with grantees and 

• Work with the Head of Learning & Insight to commission and manage external contractors for particular pieces of work (for example, research briefs or learning partnerships).

• Provide administrative support on tasks, such as scheduling meetings.

• Carry out such tasks as the Director of Grants & Learning or Head of Learning & Insight may from time to time deem necessary for the effective and efficient functioning of the Foundation.

To see a full description of the role and what we are looking for, download the candidate recruitment pack.

Mind in Camden has the exciting permanent opportunity to recruit people to work on our leading Hearing Voices Projects.

The Hearing Voices Projects Support Worker will play a vital role in ensuring that those who need our services receive kind and compassionate support. The role involves a mix of frontline support work, administrative support, and working closely with the rest of the team to build and further develop our services. Therefore, the ideal candidate will have excellent communication and organisation skills.

Within the Hearing Voices Projects, lots of opportunities arise for networking, collaboration, and professional development, which can lead to some fun and interesting pieces of work. We are looking for someone with knowledge of peer support and a range of perspectives on mental health to join our Hearing Voices Projects team and to help us support the people who need our services.

The Hearing Voices Projects have a global reputation for offering compassionate, person-centred support that avoids pathologising experiences, especially those that are often highly stigmatised.

Among other tasks, you will be required to:

• Work with partner organisations to establish hearing voices peer support groups in addition to organising and facilitating existing groups.
• Offer support to a range of people who hear voices and/or have other sensory experiences or difficult beliefs (at the moment, primarily young people and their families) in a variety of ways (email, Zoom, phone, face-to-face).
• Deal with enquiries and offer information to interested stakeholders.
• Facilitate focus groups and support young people’s involvement in a range of areas.
• Support relevant data monitoring and evaluation on the projects.

We particularly welcome applications from people from under-represented groups, as well as those who have lived experience of mental distress and are able to use this to inform their work.

For more information and to apply, please visit our jobs page.

Closing date: 5.00pm on 7th May 2025.
First interviews: w/c 14th May 2025.
Second interviews: w/c 19th May 2025 (TBC).

Do you have a keen eye for detail and enjoy working with data in a structured way?

Join our team at the Motor Neurone Disease (MND) Association as an Income Assistant and help support the accurate and efficient processing of supporter donations.

We're looking for an Income Assistant to join our Income Team in Northampton (with hybrid working available). This role offers the chance to provide vital administrative support and ensure excellent service to our valued supporters.

Key Responsibilities:

As an Income Assistant, you'll be part of a friendly, dedicated team ensuring income is processed efficiently and in line with key standards.

• Accurately process income on to the Raiser's Edge database, ensuring correct and consistent coding and record linking
• Prepare income batches for processing
• Support the preparation of manual Gift Aid sponsorship claims
• Maintain accurate records and ensure database updates are completed correctly
• Handle income-related queries and amendments within agreed timescales
• Follow all relevant compliance procedures, including Data Protection, HMRC and audit guidelines
• Respond to phone, email and written enquiries to support high standards of supporter care
• Provide general administrative support to the wider team as needed
• Help support an inclusive and respectful environment by following our equality, diversity and inclusion principles and our Association Values.

About You:

You'll bring strong administrative skills and attention to detail to the Income Assistant role, along with a positive approach to team working.

• Experience in general administration
• Comfortable using databases and checking data for accuracy
• Proficient in Microsoft Office, especially Word, Excel and Outlook
• Clear and confident communicator, both verbally and in writing
• Able to handle phone and email queries with care and professionalism
• A collaborative team member with a proactive approach
• Strong time management skills and attention to detail
• Flexible and adaptable to a range of duties

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: Hybrid Working & Flexibility: This role offers hybrid working with a 2-3 days minimum office attendance per week.

(5 days per week office-based training is required for the first 8 weeks. Flexibility to attend the office more regularly on occasion may also be required to meet business needs.)

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Previous experience in general administration duties
• Experience of using databases and proven ability to process and check data accurately and consistently
• Advanced knowledge of Microsoft Office (Word, Excel and Outlook)

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you're looking for a meaningful role where your attention to detail and organisational skills will make a real difference, we'd love to hear from you.

Apply now to join us as an Income Assistant and be part of a supportive team helping to deliver high standards for our members, donors and supporters.

The Association of Charitable Foundations (ACF) is the leading membership association for foundations and independent grant-makers in the UK. 

Driven by a belief that foundations are a vital source for social good, our purpose is to strengthen trusts and foundations so they can rise to the challenges of our times. We do this through the provision of policy and advocacy, research and information, and a wide-ranging programme of events and learning.

ACF are recruiting for a Finance and Operations Officer to work within our Operations team. You will support the Head of Finance with a range of financial administration including processing and paying invoices, reconciling bank statements, updating our accounting and CRM systems, responding to member queries in relation to payments and invoices, processing expenses and supporting the cash flow forecasting process.   

You will also provide other operations support relating to office management and will support the HR Manager by maintaining annual leave and sickness records, providing administration support for staff onboarding and leaver processes, and updating key documents such as organisational charts and welcome handbooks. 

We are looking for someone process-oriented with excellent attention to detail and administrative skills, with experience of financial administration, proficiency in Excel, and the ability to ensure accurate data entry and reporting. 

As an employer we offer a great range of benefits including generous leave entitlements, flexible working arrangements, an employee assistance programme, free flu vaccine vouchers, season ticket loans and a 10% employer pension contribution. 

JOB DESCRIPTION

 JOB PURPOSE

To provide the administration of ACF’s finance processes. 

To support with other Operations functions including IT, HR, and office management. 

KEY RESULT AREAS/PRINCIPAL DUTIES AND RESPONSIBILITIES 

Finance 

Prepare invoice authorisation and payment process, ensuring invoices and expenses are recorded and approved appropriately, and payments made to suppliers in a timely manner. 

Reconcile bank statements, accounting software, and CRM, to ensure accurate income and expenditure records. 

Administer the corporate credit card scheme to ensure statements and transactions are approved, reconciled and accurate. 

Issue and update membership invoices using CRM. 

Manage outstanding debtor balances to ensure timely receipt of cash for ACF’s income. 

Respond to member and supplier queries regarding invoices and payments. 

Support cashflow management by maintaining a cashflow forecast. 

HR 

Maintain annual leave and sick leave records. 

Support HR manager with onboarding new staff: issuing offer letters, contracts, new starter forms, sending reference requests and arranging IT set up. 

Support HR manager with processing staff leavers: managing leaver checklists, issuing leaver letters, requesting the closure of IT accounts. 

Update ACFs organisational chart and welcome handbook as required. 

Ad hoc HR administration support around peak periods e.g. end of year reviews 

Other 

Support other Operations and Office Management functions as needed, including IT and office equipment, ensuring adequate levels of kitchen and office supplies, managing incoming post, and liaising with suppliers. 

PERSON SPECIFICATION

Essential:

Demonstrable experience of financial administration

Demonstrable experience of using databases and spreadsheets ensuring accurate data entry and quality 

Strong working knowledge of MS Office, particularly MS Excel and ability to report and present data clearly 

Strong IT/systems skills, particularly including Excel and databases

Numerate 

Developed administrative and time management skills 

Excellent attention to detail 

Process-oriented 

Rational, logical thinking 

Organised 

Pro-active 

Flexible 

Discretion in dealing with confidential information 

Desirable

Finance qualification or study 

Experience of using Sage 50 Accounts 

Experience of CRM systems 

Understanding of basic accounting

Understanding of VAT 

Developed analytical ability 

Interviews to be held w/c 12 May, in-person 

Our client, a leading London university, is looking for a temporary Admissions Officer to provide administrative support to the Admissions team.

You will be required on site in central London 5 days per week, this may go down to 1-2 days remote once you are established in the role. This post is running until end May 2025 in the first instance.

The post holder will be the first point of contact for enquiries from both prospective applicants and applicants and provide advice and guidance in an efficient, effective and professional manner. Experience in SITS would be highly beneficial.

Duties include:

• Providing clerical and administrative support
• Screening applications
• Updating applicant records
• Providing interview support

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

At Nightingale Hammerson, we offer a warm, supportive environment, with personalised care that places residents and their families at the centre of everything we do. Our homes benefit from expert teams, on-site therapists, and a wealth of services designed to make a real difference every day.

The Role

Are you highly organised, approachable, and passionate about supporting people through important life transitions? If so, becoming our Resident Admissions Officer could be the perfect opportunity for you.

Moving into a care home is a major life decision, and the way we manage admissions is key to ensuring a smooth and reassuring journey for residents and their families. As our Resident Admissions Officer, you will be the first point of contact for many families, guiding them through the admissions process with compassion, professionalism, and great attention to detail.

You will handle enquiries, organise tours of our beautiful homes, liaise with local authorities and funding bodies, and ensure all paperwork and administrative tasks are completed accurately and sensitively. You will also work closely with our clinical teams, resident services colleagues, and external stakeholders to ensure that every new resident’s arrival is as smooth and welcoming as possible.

This is a varied and rewarding role that would suit someone with excellent communication skills, great organisational abilities, and a genuine desire to make a positive difference. While experience in a care setting is helpful, we welcome applicants from a wide range of administrative or customer-facing backgrounds who can bring empathy, efficiency, and warmth to the role.

Hours

Full Time – 37.5 hours per week

Salary

£30,000 per annum

What is in it for you?

• A friendly, supportive team environment

• Subsidised staff canteens

• Training and development opportunities

• 25 days (plus bank holidays) annual leave, increasing with service

• Refer-a-friend bonus scheme (T&Cs apply)

• Perkbox – access to discounts and wellbeing resources

Apply Now

If you meet the above requirements and are passionate about providing outstanding support to residents and families, we would love to hear from you! It is very important to us that, as well as meeting the job description, you can bring empathy, attention to detail, and excellent organisational skills to your work every day.

Values

We are proud to uphold our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork. If you share these values, you will find a welcoming home at Nightingale Hammerson.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon a successful application. All applications will be handled individually, following our policy and organisational requirements. Please note we are unable to offer sponsorship for this role.

Diversity

We celebrate diversity and are committed to building an inclusive workplace that reflects the communities and residents we serve. You will find a supportive environment where everyone is driven by the same purpose – helping people live longer, healthier, and happier lives.

Scripture Union is passionate about seeing a new generation of children and young people have a vibrant, personal faith in Jesus. We are seeking a dynamic and driven Supporter Care Assistant to work in partnership with key staff across the Movement. This person will promote mission-focused content and activity across the Movement, for the 95% of children and young people who aren’t in church, for those who seek to reach and work with them, and for those who nurture them in their new-found faith.

The successful candidate will:

· Provide excellent front office service for all calls coming into Scripture Union, dealing with queries, sales and gifts, and passing on where appropriate to other departments.

· Manage all processing of sales and subscription orders and their associated payments or refunds, top up donations, Direct Debit processing and subscription renewals for the Supporter Care function.

· Proactively support the work of the Mobilisation Team in liaison with the Supporter Care Lead.

· Support the fundraising team with the administration of appeals, campaigns and other related activities.

· Support the Fundraising Team in legacy administration tasks, including corresponding with executors and solicitors.

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please apply directly via Charity Job. We will contact shortlisted candidates to ask them to complete an application form ahead of interview.

For more details, please visit our website.

We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service). Permanent health insurance (PHI) which provides 75% of base salary, after six months absence and free Bible reading notes.

* This role is a 2 year fixed term contract. It is part time at 21.75 hours a week (3 days a week) and the salary will be pro-rata. The role requires office presence at our National Offices in Milton Keynes. f you have any questions about this role, please contact , HR Officer and they will call you back.

Closing date: 9th May 2025

Interview date: 20th May 2025

Interview location: Trinity House, Milton Keynes, MK15 0DF.

The Movement takes Safeguarding seriously. This role will require an Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.

The British Horseracing Authority (BHA) is the governing and regulatory body for horseracing in Great Britain. It is the BHA’s role to act for and on behalf of the whole sport, ensuring that the highest standards apply on and away from the racecourse. It is responsible for promoting, and regulating the sport, which is at the heart of a major leisure and entertainment sector, a leading betting product and the focus of an important breeding sector.

The Finance department are looking to recruit an integral new role as Finance, Grants and Contracts Business Partner, reporting into the Senior Finance Business Partner.

This role will manage all BHA led and coordinated stakeholder grant applications to industry funders (including HBLB, Racing Foundation). This will involve managing the grant process from application through to drawdown and reporting to funders (including coordinating KPIs). Support with internal monthly management accounts reporting, as well as the key industry forums such as the Industry Programme Board.

You will be responsible in leading the proactive management of the BHA’s major contracts including LGC (equine drug testing) and Weatherby’s (Racing administration).

Operational finance support will also be required for routine monthly transactional posting, Ad-hoc finance department tasks and projects including support of business partners.

The successful candidate will be highly organised with an ability to multitask and deal with high volumes of work. You will be able to gain an understanding of the wider team’s deadlines to ensure tasks are completed within desired timeframes, while maintaining a calm demeanour. You will have the ability to deliver high quality customer service and excellent attention to detail and accuracy are essential.

Being an enthusiastic team player, with a good sense of humour is also desirable.

Equal opportunities

We acknowledge that having a diverse and inclusive workforce is fundamental to our success and we actively encourage and welcome applications from candidates of diverse cultures, perspectives, and experiences. People with disabilities or from ethnically diverse communities are currently underrepresented in the organisation and therefore we welcome these candidates to apply.