Victim Support is looking to recruit victim focussed telephone support workers for their busy National inbound call centre based in St Mellons, Wales. Shift work, Full and Part time hours available.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The purpose of this role to provide confidential information and support for victims who contact the call centre. The current services are the Victim Information Service; Support Line; and the Information Line for the Independent Inquiry to Child Sexual Abuse. Provide high quality, accessible and relevant support for victims. Enable users of the service to access further support and information, according to their need and preference.

Main duties include responding to callers by providing emotional support, information and referral on to Victim Support services and other agencies. Also be responsible for escalating safeguarding situations to the 'Designated Safeguarding Officer', and follow up on advice given. You will also need to carry out service needs assessment following agreed processes and timescales. You will have to identify service needs, record the results of the assessment and contribute towards risk assessment processes.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

Refuge Resettlement Worker

The Refuge Resettlement Worker will work as part of the Refuge Team providing advice and support to residents leaving the Refuge. You will undertake risk assessments, safety plans and identify support needs in relation to move on such as accessing benefits, setting up utilities, budgeting, ensuring safety measures are in place and to support them to maintain their tenancy.

Main duties:

• To provide 1:1 resettlement support to residents moving on from the Refuge
• To undertake regular risk assessments including DASH and develop and regularly review support and safety plans.
• To provide advice and guidance in relation to resettlement such as accessing benefits, debt management, setting up utilities, budgeting skills and maintaining a tenancy
• To accurately record all contact with clients and professionals in a timely manner on case management system
• To respond to general housing related enquiries from residents
• To liaise with partner agencies such as SBC Housing, Housing Associations, Landlords, Police, Children Services, Education etc
• To support those who cannot access refuge, those in temporary or emergency accommodation i.e. Male victims and those with complex needs.
• To provide additional support to Resident Support Advisors by welcoming new residents arriving into the Refuge, completing admission paperwork, undertaking health and safety tasks including a tour of the Refuge, showing fire exits, signing in/out process
• To answer the SWA 24-hour helpline, taking and/or receiving referrals into service, providing information to victims and survivors of domestic abuse and/or professionals
• To monitor access to the Refuge via the main entrance, ensuring authorised visitors only, taking appropriate action to remove or report any unauthorised visitors, ensuring residents and visitors sign in and out of the building
• To prepare routine reports, including basic statistical information relating to service activity, as required.
• To carry out general administration duties such as completing referrals forms, data entry, writing letters
• To uphold and apply the SWA Confidentiality policy at all times to ensure the safety of residents, staff and visitors
• To be a positive ambassador for SWA ensuring services are delivered to the highest of standards and that policies and procedures are adhered to at all times
• To attend appropriate training courses required for the post
• To contribute to continuous improvement in service delivery and meeting key performance indicators
• To attend SWA team meetings and supervision with line manager

Person Specification

Experience:

• A minimum of 2 years’ case work experience, providing proactive and emotional support, undertaking risk assessments and completing support plans
• Previous experience of working within a housing environment would be advantageous  
• Experience of working with individuals in crisis 
• Experience of working with confidentiality and adhering the professional boundaries
• Good level of numeracy, literacy and writing skills
• IT skills, in particular Office, Data entry

Knowledge, Skills & Abilities:

• Knowledge of domestic abuse, the dynamics of power and control, and the impact of domestic abuse victims and survivors
• Knowledge of housing and resettlement related support needs
• A good understanding of other relevant legislation and guidance which affects domestic abuse victims and survivors, such as criminal, civil & family law, welfare, housing and immigration.
• Demonstrate excellent communication skills, both verbal and written
• Evidence of the ability to build and develop supportive relationships whilst maintaining professional boundaries
• Evidence the ability to make decisions and remain calm under pressure  
• Demonstrate strong interpersonal skills with an ability to manage conflict
• Ability to operate and maintain basic administrative and case management systems
• Demonstrate knowledge of the issues facing women and children experiencing domestic abuse
• Understanding of Safeguarding, both for children and adults
• Demonstrate a clear commitment to Equal Opportunities
• Understand confidentiality and GDPR

General:

• Full UK driving licence and access to own transport is essential for this post
• This post will be subject to an enhanced DBS check
• This vacancy is open to females only (Exempt under the Equality Act 2010, pursuant to schedule 9, Part 1)

Please can you also include a detailed cover letter with your CV on reasons you feel you would be suitable for this post. 

About the role

We're seeking an experienced Project Worker who is passionate about working with kinship carers and issues affecting children on the edge of the care system in order to transform the support they receive. We're looking for someone who has the interpersonal and communication skills to perform their role sensitively and creatively, and who is able to work collaboratively with local authorities across West Yorkshire (specifically Bradford and Calderdale) who have commissioned our service to support special guardians.

Who we’re looking for:

Kinship carers are at the heart of what we do, so you’ll be absolutely committed to the work of Grandparents Plus and passionate about making a difference to the lives of vulnerable families. An experienced and thoughtful Project Worker, you’ll work in partnership with the team, our kinship carers and local authorities to deliver a sensitive and creative service.

Calm, practical and empathetic, you’ll strive to achieve the best impact for our kinship carers and the organisation. Confident working independently and able to respond and adapt to change positively, you'll demonstrate strong group facilitation skills, along with experience of facilitating remote support. You’ll also need excellent administration skills, balancing our reporting requirements and database input with the practical needs of the kinship carers.

This can be a tough role as you’ll be hearing stories from carers in crisis. As a team, we make time to make sure your wellbeing is also looked after and that we support each other.

About Grandparents Plus – the kinship care charity

Kinship care often begins in crisis - a child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking.

Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There’s no chance to prepare. Plans are pushed aside. Relationships, jobs and savings are sacrificed.

It’s life-changing and challenging raising children who’ve lost their parents, but kinship carers do it without a thought for themselves because they put the children first.

And it’s a fight to get support. Kinship families raising over 200,000 children are on the brink of going under because there’s no recognition or support. They feel invisible. They are desperate.

At Grandparents Plus we know how hard life can be for kinship carers. But we’ve seen the amazing things they’re capable of with someone by their side. With the right support, children raised in kinship families flourish.

That’s why we support, connect and campaign. To keep kinship families stronger by keeping them together.

We use our experience and expertise to change lives. We are supporting kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.

We connect carers together in our national community and network of local support groups, to share experiences so they don’t have to face the fight alone.

We help professionals understand kinship families and improve support for them. And our research and campaigns make sure kinship care is understood and government knows what changes are needed.

We’ll not rest until the recognition and support is there for every kinship family.

We’re a friendly team, passionate about doing good, better.

If this also sounds like you, join us.

Closing date: Noon on Wednesday 3 June

Interview date: Wednesday 10 June

An exciting opportunity has arisen for an experienced practitioner to join our valued team, to provide quality information, advice and practical/emotional support to families/young people including disability related benefits, education and reforms, health and social care.

The ideal candidate will be committed to helping families at the most challenging of times, supporting families with warmth and empathy, whilst maintaining a calm and professional approach.  They should have previous family support experience in either a health, education, social care or third sector setting, together with a good understanding of the statutory entitlements for health related benefits and educational support.

This position requires travel around the Chelmsford area with some travel to other parts of the county. Own transport is essential.  Head office is based in Chelmsford.

Main Purpose of the Job:
To use well developed experience, expertise, together with knowledge of reforms and legislation (e.g. Welfare, Special Educational Needs and Disability reforms and Children and Families Act 2014), to help any Essex family who has a child/young person with any disability or special need, requiring quality advice, information, practical and emotional support across a wide range of issues to achieve positive outcomes that will benefit the whole family.

The post-holder will be responsible for own case work (targets) and will need to work collaboratively with other key professionals (across health, education, social care and housing) to enhance multi-agency, integrated working practices and demonstrating families’ confidence and ability to effectively take part in person-centred assessment and planning processes.

Specific Job responsibilities:
To provide consistent and current information, sound advice, practical and emotional support to families (parent carers) with children/young people (CYP) with SEND and young people (YP) directly (as appropriate) across a wide range of issues including:

-  Disability related benefits for the CYP & family support e.g. Disability Living Allowance (CYP) including preparing for and attending appeals and tribunals; Personal Independence Payment (YP 16+); Family Fund, Carers Allowance, Employment Support Allowance and other financial support including tax credits and debt advice. Housing and social care issues. 

-  All SEND educational issues including information, advice and support with Education, Health and Care (EHC) needs assessment and EHC plan, including preparing for and attending appeals and tribunals, One Planning, SEN support, together with information on options for Personal Budgets and the ‘Local Offer’. 

This support could be provided via: 
- 1:1 face to face, telephone helpline, outreach through home visits to families assessed as needing additional support, accompanying to multi-agency/planning meetings and group advice surgeries.

- Contributions to local events/briefings, group information sessions, parent/carer drop-ins, information stand at Activities Club.

- On-line services via e-mail, e-bulletins, social media (e.g. Face book/Face Time/Skype), report and letter writing and signposting to other websites/sources of information. 

To empower and support parent carers and young people, quickly building a supportive and trusted relationship with the family, helping to identify the strengths and needs of individual family members ensuring they understand and are confident about options for their child/young person’s educational attainment, social learning, development, achievement levels, contributing to aspirational as well as realistic short/medium/long-term outcomes crossing different aspects of their life, including building their resilience.

To identify and engage with relevant agencies (statutory, voluntary organisations and other groups) as appropriate to assist families in accessing appropriate services and to support cross-referrals/signposting. 

To facilitate mutual support amongst families and individuals attending drop-ins and other facilities, and to enable them to make best use of the services available. 

To organise, attend and facilitate specific group activities and events (e.g. drop-ins, workshops/talks for parents/carers and professionals, activity club, outings) including undertaking risk assessments, health and safety, record keeping systems, ensuring compliance with relevant legislation at all times. 

To work collaboratively with other key professionals (health, education, social care and housing) to enhance multi-agency and integrated working practices, contributing to plans to achieve better and co-ordinated outcomes for families.

To carry out the necessary administration and diligently keep appropriate user records, presenting issues (case management system), and statistics up to date, providing data/case studies in a timely manner for monitoring reports. 

To keep up to date with new policies, reforms and commitment to continuous personal and organisational development.

To undertake relevant training in Safeguarding, SEND reform and EHC planning. 

To assist with the training and support of volunteers engaged in a variety of tasks and to ensure that confidentiality is observed at all times by volunteers who assist with activities. 

To raise the profile of the organisation through building trusting relationships with families and professionals and networking.  

To work flexibly as required by the nature of the post which will entail working in the school holidays and attendance at some evening and weekend activities. 

To carry out other duties that may be allocated from time to time and to contribute to the smooth running of the office and ‘team working’. 

To take part in social, cultural and fundraising activities of the organization.
 
Underpinning job responsibilities
• At all times to promote safeguarding of CYP and vulnerable adults
• To contribute to good practice and development of projects/services including evaluations as required, feeding up strategic issues or trends as these are identified
• To be an effective member of the team, attending regular team meetings and supervisions
• To maintain confidentiality of information at all times
• To adhere to policies and procedures of Families InFocus (Essex)

Applications must be received no later than 3pm on Tuesday 31 March 2020, applications received after this will not be considered.

Interviews will take place on 6 April 2020 and 7 April 2020.

Take Back the Power is a radical, youth-led initiative focussed on effecting change for, with and alongside young people. It is currently working to tackle the causes and consequences of violence against young people.

We are looking for 2 experienced youth workers (1 maternity cover) to support, connect and champion our paid Youth Organisers, who are commited to ensuring young people’s experiences, engagement, insights and ambitions are held front and centre in advancing solutions to the systems that all too often fail young people.

This a career-defining opportunity to work alongside a brilliant group of young people to effect systemic change through social action.

You'll help build an alliance of skilled young change makers and youth-led initiaitives to deliver Take Back the Power's 10-point Call to Action. You'll also be invested in creating the structures, mechanisms and capacities that enable young people to co-design and co-deliver future programmes, and which shape and influence all we do at the Winch.

As part of the response to COVID-19, a coordinated approach to support people away from homelessness is being implemented. Thames Reach are looking to quickly recruit relief workers to support our services during this time.

We are currently looking for Sessional Staff to work across a variety of projects within Thames Reach. This will include night and day shifts in accommodation services, welfare checks to vulnerable people’s homes in the community, and street outreach shifts supporting rough sleepers to move into accommodation.

Sessional Staff are an important part of our organisational teams, providing greater flexibility in how we can respond and ensure we can provide effective services at all times. As a sessional worker, the hours and frequency of your work will vary. This is in response to the needs of the people we are working with, the development of our services, and changes in staffing.

Such a position may be ideal for you if you wish to work flexibly or if you have other commitments and want to have your work fit around these or you are interested in exploring a career in the homelessness sector.

You will find on our website, role descriptions for our Support Workers. Expectations for our sessional staff are consistent with these job descriptions.

You will have:

– Good communication skills

– Good administration and IT skills.

– Flexibility to work late, early, weekend and night shifts.

– Sensible approach to problems and collaborative working.

– Ability to work on your own and with a team.

– Commitment to safe working practice

– A sensible approach to risk management.

We will be holding video interviews for sessional staff, please submit your completed forms as soon as you can. We welcome applications at all times and regularly hold interview days. 

For more informaton please visit our website. 

We are accepting CVs. Please send your CVs along with a COVER LETTER explaining why you are a good fit for the role via the apply button.

These are innovative new roles to develop ‘social prescribing’ in the local NHS. Based in the East Central Primary Care Network (PCN) you will work in different GP practices in that Network to deliver their specific priorities.  You will join a team of six Link Workers working in Haringey PCNs and be part of a wider community based Borough team which offers information, signposting and short term support across the eight localities in Haringey.

Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.

Social prescribing can help to strengthen community resilience and personal resilience and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.

For details of how to apply please download the Applicant Pack and Monitoring Form.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Association Service in Bromsgrove, with regular travel covering Worcestershire.

Position: Stroke Association Support Coordinator

Location: Office based in Bromsgrove with regular travel covering Worcestershire

Hours: 35 hours per week

Salary: Circa £23,100 per annum

Contract: Permanent. Our services are contracted; we currently have funding for this contract until 31 March 2021.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 28 June 2020

Interview Date: 9 July 2020

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Association Service in Bromsgrove, with regular travel covering Worcestershire.

Reporting to the Stroke Association Support Manager, the Stroke Association Support Coordinator will:

• Work with the local Health and Social services to receive referrals to support stroke survivors and their careers.
• Provide personalised information, advice and support.
• Provide regular reviews to support people in establishing and achieving their own personal goals.
• Recruit, train and manage a team of volunteers that will support the service.

About You

Applicants are likely to have:

• A background in a health or caring profession, ideally with experience of supporting people with disabilities and stroke.
• Excellent IT skills and a strong understanding of how to use data to improve quality.

Much of this role will be spent travelling in Worcestershire. We recommend discussing any mileage claims queries at interview stage, along with working hours (patterns).

A flexible approach to your role is essential, as is willingness to travel. The use of a car with business use cover is essential to be able to fulfil the requirements of the role.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Wakefield.

Position: Stroke Association Support Coordinator

Location: Office based - Allerton Bywater, covering Wakefield

Hours: 21 hours per week

Salary: Circa £13,800 per annum

Contract: Permanent. Our services are contracted; we currently have funding for this contract until 31 March 2022

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 31 May 2020

Interview Date: 5 June 2020

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service. As well as providing personalised information, advise and support.

About You

Applicants are likely to have a background/experience in:

• A caring profession ideally with experience of supporting people with disabilities.
• Excellent IT skills and a strong understanding of how to use data to improve quality.
• Working without direct supervision and demonstrating initiative.
• Forming and maintaining professional relationships with all stakeholders.
• Communicating effectively face to face, by email, telephone including speaking in public or group settings.

A flexible approach to your role is essential, as is willingness to travel. The use of a car with business use cover is essential to be able to fulfil the requirements of the role.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice.

Support Coordinator

This is an exciting opportunity to join our team in Coventry. We’re looking for an enthusiastic, motivated and well organised individual to join us in delivering a Stroke Recovery Service across the city, as a Support Coordinator.

Position: Stroke Association Support Coordinator

Location: Coventry (office based in Coventry with extensive travel across area)

Hours: 28 hours per week

Salary: Circa £18,400 per annum

Contract: Our services are contracted; we currently have funding for this contract until March 2021

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 5 April 2020

Interview Date: 24 April 2020

The Role

Reporting to the Stroke Association Support Manager, the Support Coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. The Support Coordinator will provide personalised information, advice and support with regular reviews throughout, including a formal six-month post stroke review.

Key responsibilities will include:

• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.
• Undertaking formal post stroke reviews at six months with all stroke survivors.

About You

As Support Coordinator, you will:

• Have a background in a caring and/or charity profession supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

This role is office based, but extensive travel is required across Coventry and occasionally further afield.

The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice.

An exciting opportunity has arisen to join the Phoenix Project, based in Trowbridge. The Phoenix Project offers integrated Domestic Abuse support across Wiltshire, and Sexual Violence support across Wiltshire and Swindon.

We are now looking to recruit a full time Single Point of Access (SPA) Worker (maternity cover). The successful applicant wil be part of an established team providing high quality advice, guidance and support to both victims and other professionals.

All dometic abuse referrals come through our SPA team. Key elements of the role include:

- Risk assessing, safety planning and providing safegurding advice

- Triaging referrals

- Signposting to other agencies

- Undertaking direct work with both service users and other professionals

The ideal applicant will have proven experience of working with clients or service users, excellent written and verbal communication skills, knowledge and understanding of domestic abuse, exercise attention to detail and a high standard of IT skills. Experience and understanding of safguarding, support work and multi-agency working is an advantage.

If you are interested in this role, please apply via our website.

Integral is a global alliance of Christian relief and development agencies. The Secretariat is seeking an experienced administrator to provide a stable organisational infrastructure for its work. The successful candidiate will be responsible for managment and administration of Integral's finances, governance and legal compliance, HR, and IT.

JOB TITLE: Support Co-ordinator

LOCATION: Home-based with remote access to the Integral server; preferably based in the UK

WORKING HOURS: 60% position, working 21 hours per week (excluding lunch breaks)

CONTRACT TYPE: Temporary for one year with the possibility of being extended

RESPONSIBLE TO: Integral CEO

1. PROFILE OF INTEGRAL AND OCCUPATIONAL REQUIREMENT FOR ROLE

Integral is a global alliance of independent Christian relief and development agencies, working together to present a more effective response to poverty worldwide.  Integral’s goal is to see holistic transformation for more poor people, through providing collaborative opportunities for its’ Members in disaster response and beyond.

It is essential that the position holder must support the aims and objectives of the Alliance. Applicants must be committed to Integral's Christian beliefs, and fully participate in and contribute to the Christian spiritual life of the Secretariat and the Alliance. The Occupational Requirement appended to the bottom of this document explains that in more detail.

2. PURPOSE OF THE SECRETARIAT

Our small Secretariat team works hard on behalf of our Members to fulfil our Mission and Vision. We work virtually across three nations to champion, encourage and facilitate collaborative working across our membership.

Secretariat Mission Statement

• The Integral Secretariat models working virtually and collaboratively.
• We seek to be responsive to God’s leading and our Members’ needs.
• We aim for professional excellence in our work and working practices.
• We work to create flexible structures to support our Members to work effectively together.

The Secretariat facilitates the delivery of the Integral Strategic Plan, specifically to run effective disaster responses and to enable effective collaboration. We serve our Member agencies in the following areas:

• Run Joint Disaster Responses
• Group Support
• Member Care
• Spiritual Support
• External Engagement

3. MAIN PURPOSE OF THE JOB

• To provide a stable organisational infrastructure for the work of the Secretariat and to assist other Secretariat staff in fulfilling their roles.
• Responsibility for managing and administration in the following areas:
  1. Financial
  2. Governance and legal compliance
  3. HR and legal compliance
  4. General and IT
• Take a full part in the functioning of the Integral Secretariat.

4. PARTICIPATION IN THE SPIRITUAL LIFE OF INTEGRAL

As part of the Secretariat, discern God’s leading in your work and for Integral generally. Join the Integral Secretariat weekly prayer times via Skype conference call. Participate in days set aside for prayer and discernment. Take turns to lead devotional time at the weekly team meeting.

5. POSITION IN ORGANISATION

This job is positioned within the Secretariat and is responsible to the CEO, but working closely with other members of the Secretariat. The successful candidate will preferably be based in the UK.

6. SCOPE OF JOB: DUTIES AND KEY RESPONSIBILITIES

Provide a stable organisational infrastructure for the work of the Secretariat and to assist other Secretariat staff in fulfilling their roles.

Responsibility for managing and administration in the following areas:

A. Financial management and administration

Lead in the development and implementation of finance systems to run the Secretariat efficiently and support collaboration amongst Integral Members.

• Work with the CEO, Treasurer and Board Finance Committee to ensure excellent long term financial planning and management for Integral.
• Maintain and assist in the development of all financial policies and procedures both for the Board and the Secretariat.
• Receive and process the monthly expenses claims of all staff.
• Complete monthly accounts using QuickBooks accounting software. Complete quarterly financial reports for the CEO and Treasurer.
• Alert the CEO and Treasurer of any foreseen overspend and implement new budget lines required for the next financial year
• Liaise with external financial support e.g. Payroll providers, accountants and independent examiners to enable the smooth running of the financial systems.
• Complete invoices and payments and on-line banking in an accurate & timely manner.
• Keep an electronic filing system of invoices, income, expenditure, receipts and statements in good order.
• Help develop the annual budget by producing year-to-date figures at key points through the year, getting income figures from our Members, finding out cost of living rises, and supporting the CEO in setting the budget.
• Work with the CEO on the annual statutory accounts and report.
• Monitor Integral’s obligations with regards to VAT and take appropriate action when necessary.
• Complete an annual Gift Aid Return for donations.
• Oversee compliance with the requirements of the Fundraising Regulator; maintain our secure donor database and ensure it is cleansed regularly.
• Oversee the production and printing of all Integral stationery, business cards, leaflets and annual reports.

B. Governance administration and legal compliance

Ensure Integral meets its statutory governance requirements.

• Complete documentation and ensure compliance with deadlines for Companies House and the Charity Commission.
• Creating ‘joining packs’ for any new Members or Board members. Ensure they fill in the correct legal documentation to become Members of Integral.
• Send new Members any Integral governance documents they need. Ensure that signed documentation is received back from new Members or Board members and filed on the server and submitted to the relevant statutory bodies.
• Keep up-to-date with developments in requirements for charities and advise the CEO and ExCo when action is needed to meet new requirements.
• Work with the CEO to prepare Board meeting agenda, papers and presentations.
• Clerk for the ExCo and Board at Board meetings and ensure minutes are distributed in a timely way and that actions are followed up.

C. HR administration and legal compliance

Ensure high quality design, development, and delivery of financial, IT, HR and administrative policies, procedures and systems to support the work of the Secretariat and collaboration amongst Members.

• Assist the CEO in ensuring all Secretariat staff members are legally contracted.
• Ensure all staff hold current DBS certificates.
• Ensure contracts are signed and upheld.
• Keep staff files confidential and up to date.
• Ensure all staff adhere to the appraisals schedule.
• Create and disseminate annual leave cards and ensure they are regularly updated.
• Working with HR Consultants, keep appraised of any changes in employment law and ensure the Staff Handbook is updated accordingly.
• Participate in Secretariat recruitment process as required - from drafting Job Descriptions, selection, interviewing and briefing new staff.

D. General and IT administration

• Support host Members for Integral meetings in organising logistics for Integral meetings with the host agency or in-country support.
• In circumstances where there is no Member in the meeting country, be willing to organise logistics for the Integral meetings.
• Willingness to travel to help with on-site logistics during the meetings up to twice a year.
• Maintain a secure electronic filing system for Secretariat data and Member collaboration data on both the internal server and the Google Drive.
• Lead the Secretariat in using Google Apps for their own collaboration as a virtual office.
• Ensure joint space on the Google Drive is periodically cleansed and organised.
• Keep Google web systems and user administration up-to-date.

Integral Secretariat Team Member

Take full part in the functioning of the Integral Secretariat.

• Be an active Member of the Secretariat, joining weekly team meetings (via Skype) and prayer times and integrating with the functioning of the Secretariat.
• Handle aspects of the organisation of the Secretariat’s annual spiritual retreat, including appropriate venue sourcing, liaison with external retreat leaders, and all logistics for Secretariat staff.
• As the Secretariat models collaborative working, feedback, improve or proofread the work of colleagues as and when required.
• Manage projects / work packages as and when required. Ensure all stakeholders are consulted and their viewpoints represented in Secretariat-wide work.

Person Specification

QUALIFICATIONS

Essential: 

• Significant practical experience in administrative management

Desirable:

• Professional qualification(s)

EXPERIENCE

Essential: 

• Essential: Minimum 3 years’ experience in financial administration and management for a business or charity.
• Essential: Experience using Google Drive and associated Apps

Desirable:

• Practical experience in working in a Christian Relief and Development organisation.
• Experience of working in a Christian environment and across time zones and cultures.
• Working experience of British HR practice and laws.

SKILLS/ ABILITIES

Essential: 

• Highly organised.
• Process thinker, able to deliver practical and clear tools / guidelines.
• Systems thinker, problem solver.
• Excellent eye for detail and quick to grasp new concepts and ideas.
• Ability to meet deadlines and cope under pressure.
• Flexible to meet the changing needs of the Alliance and Secretariat team.
• Facilitation skills, diplomacy and influencing skills, building collaboration and consensus.
• Excellent written and verbal skills in English.
• Good understanding of organisational systems, policies and procedures.
• Good interpersonal skills.
• Able to self-manage and work virtually.
• Computer skills: Word, Outlook, PowerPoint, Excel, web, Google Apps.

Desirable:

• Layout and design skills.
• Knowledge of QuickBooks accounting software.
• Project management qualification.

PERSONAL QUALITIES

Essential: 

• Committed Christian.
• Commitment to the mission of Integral Alliance.
• Commitment to unity and collaborative working.
• Willingness to travel.

Application process

• If you have any questions about the role please contact us thorugh the 'Contact Us' page on our website.
• If you are interested in applying we invite you to fill in our online application form by our deadline of Friday 5th June 2020.
   

Integral’s Occupational Requirement

Integral has a distinctively Christian ethos and purpose, having grown out of Tearfund in the UK which was founded by the UK Evangelical Alliance. Integral’s fundamental purpose is to serve Jesus Christ by uniting our Members in order to better combat poverty. All our Members share Christian beliefs and aim to bring good news to the poor in this world. They do this through demonstrating and proclaiming the Christian gospel for the whole person through Christian relief and development. A core conviction is that our work will not prosper unless we pray about it and we treat our work as part of our worship to God. 

In order to achieve our mission and to maintain our ethos, it is vital that every Secretariat staff member is committed to Integral’s vision, mission and values and is actively working in accordance with our evangelical beliefs.  As an organisation we aspire to combining professional excellence infused with passion for and commitment to Christ.  We therefore seek to work in line with biblical principles and teaching and to seek God’s guidance in prayer in everything that we do.  Through our practice of employing only committed Christians we have nurtured a working environment where Secretariat staff are committed to and united in achieving our mission.

Essential aspects of work for all Secretariat staff include participation in and leadership of spiritual sessions of worship, prayer, Bible study and reflection, both as a Secretariat and in Integral meetings. We believe this is fundamental to the achievement of our mission.

We therefore regard it as a genuine occupational requirement that this position is held by a committed Christian. The position holder must support the aims and objectives of the Alliance and be committed to the Christian ethos and vision of Integral. We believe that the conditions in part 3, Schedule 9 of the Equality Act 2010 have been met and that there is a prima facie case that the successful candidate will be a practicing Christian.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Association Service in Bromsgrove, with regular travel covering Worcestershire.

Position: Stroke Association Support Coordinator

Location: Office based in Bromsgrove with regular travel covering Worcestershire

Hours: 21 hours per week

Salary: Circa £13,800 per annum

Contract: Permanent. Our services are contracted; we currently have funding for this contract until 31 March 2021.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 31 May 2020

Interview Date: 30 June 2020

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Reporting to the Stroke Association Support Manager, the Stroke Association Support Coordinator will:

• Work with the local Health and Social services to receive referrals to support stroke survivors and their careers.
• Provide personalised information, advice and support.
• Provide regular reviews to support people in establishing and achieving their own personal goals.
• Recruit, train and manage a team of volunteers that will support the service.

About You

Applicants are likely to have:

• A background in a health or caring profession, ideally with experience of supporting people with disabilities and stroke.
• Excellent IT skills and a strong understanding of how to use data to improve quality.

Much of this role will be spent travelling in Worcestershire. We recommend discussing any mileage claims queries at interview stage, along with working hours (patterns).

A flexible approach to your role is essential, as is willingness to travel. The use of a car with business use cover is essential to be able to fulfil the requirements of the role.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice.

Background

Wandsworth Community Empowerment Network (WCEN) and Citizens Advice Wandsworth (CAW) work in partnership to deliver the Help Through Hardship Crisis Project. This award-winning project has been funded by the National Lottery Community Fund since 2016, and three years’ continuation funding has now been agreed from 2020 to 2023. As part of this project CAW and WCEN have developed an Advice First Aid training programme which provides a two-day course for community and faith groups, alongside voluntary sector and statutory agencies. The sessions provide an introduction to key advice issues; how to spot problems, and signpost and refer people to local services for support. Following the training programme, participants are encouraged to use their new skills within their community setting. This exciting new role will support community and faith groups to do this. 

About the role

We are looking for an experienced, committed and responsible Advice First Aid Community Worker with the ability to build capacity and support key community and faith partners to co-produce Advice First Aid delivery within their community setting.

Wandsworth Community Empowerment Network (WCEN) and Citizens Advice Wandsworth (CAW) work in partnership to deliver the Help Through Hardship Crisis Project. We have a commitment to primarily provide excellent quality of advice first aid and building sustained capability within our expanding network and faith partners.  We are looking to this post to play a leading role in us achieving our goals and strategies through effect coproduced advice capabilities through the capacity building of our community networks.

 How to apply

To apply for this post, you must complete a WCEN application form. You may submit a CV in addition to your application form. Please note that a CV alone will not be accepted as they do not meet our assessment criteria and commitment to equal opportunities

Please refer to the attachment for the application pack for this position.