Administration Volunteer Roles in London, Greater London
Unleash Your Passion, Volunteer Online with IHF!
Make a difference from anywhere in the world: Join the International Humanity Foundation (IHF) and help us empower marginalized children and communities. We offer flexible online volunteering opportunities in four exciting divisions:
A. Human Resources (HR): Master essential HR skills while supporting our global team. Assist with applications, interviews, calendars, and more.
B. Finance: Gain valuable financial experience while managing funds responsibly. Help us track donations, process grants, and ensure financial stability.
C. Education & Administration: Make a lasting impact on children's lives. Develop curricula, mentor youth, and contribute to various educational projects.
D. Media & PR: Share our stories and amplify our impact. Use your talents in media, graphics, translation, or writing to connect with the world.
Benefits:
-
Make a real difference: Contribute to a meaningful cause and change lives.
-
Gain valuable skills: Enhance your knowledge and develop new abilities.
-
Connect with a global community: Collaborate with passionate volunteers from diverse backgrounds.
-
Flexible and rewarding: Volunteer from the comfort of your home on your own schedule.
No matter your experience, you can make a contribution! We welcome individuals with various skills and levels of expertise.
Ready to join us?
Visit our website to learn more
Together, let's create a brighter future for all!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our partner supports individuals and research institutions in the Global South to produce, share and use research and knowledge to transform lives, and provide support to researchers globally through their online community platform.
They are seeking a new Treasurer to join their existing board in leading the organisation through their next exciting period of change. While they are seeking someone with knowledge of UK charity finance and legal requirements, they are particularly interested to hear from candidates from the Global South, wherever their current location.
The Treasurer will monitor the financial administration of the charity and report to the board of trustees at regular intervals on its state of financial health, in line with best practice, and in compliance with legal requirements.
The Treasurer role will require approximately 10-12 days per annum, including three Board meetings, two of which are usually virtual, and occasional virtual meetings with the Executive Director, Finance Manager, and Auditor. In addition, the Treasurer will chair the Finance and Audit sub-committee.
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For more Trustee and Treasurer roles please visit the AfID website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.
We are currently seeking a volunteer Personal Assistant/Office Manager. This role is ideal for an individual with experience as a P.A./Manager looking to work within the charity sector.
Responsibilities typically include:
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Acting as a first point of contact for enquiries: (email/calendar management and phone calls, managing diaries
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Typing, compiling, and preparing reports, presentations, and correspondence.
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Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR.
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Managing databases and filing systems.
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Implementing and maintaining procedures/policies & administrative systems
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Forming a relationship with our clients as they are part of the community.
Essential skills for this role are:
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Organization skills: The ability to prioritize tasks, manage time, and keep track of deadlines is crucial.
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Communication skills: should be able to communicate effectively in writing.
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Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring.
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Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.
This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate.
Prior to submitting your application for this position, we suggest you visit our website to gain a better understanding of our organisation and our mission.
We are looking for a Chair with knowledge of UK midwifery care and maternity provision with charity governance, leadership skills and experience to help us grow and keep increasing our impact.
Help midwives and student midwives make a difference to the care of babies, mothers and birthing people.
The main responsibilities of the Chair of Trustees are to:
- Coordinate the activities of the Iolanthe Midwifery Trust and its trustees
- Take the lead on ensuring that the trustees comply with their duties
- Ensure the charity is well governed, according to the requirements of the Charity Commission
- Oversee the awards process and host the Awards Ceremony
- Oversee the financial affairs of the Trust, working with the Financial Trustee, the Executive Director and the auditors
You will be supported by an Executive Director (part-time), Administrator (part-time).
As a UK-wide organisation the work of the Chair will be largely home-based (including video conferencing), but face-to-face meetings and liaison with other organisations may be required at times.
The Iolanthe Midwifery Trust welcomes candidates from a diverse background and from historically excluded communities. We recognise that candidates may have disabilities and health challenges, both visible and invisible. We are happy to make any reasonable adjustments at any stage in the process
We have a comprehensive trustee induction process in place to support you in your new role.
Knowledge and experience of UK midwifery care and maternity provision will be of great advantage to the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ONLINE VOLUNTEER/GLD
Unleash Your Passion, Volunteer Online with IHF!
Make a difference from anywhere in the world: Join the International Humanity Foundation (IHF) and help us empower marginalized children and communities. We offer flexible online volunteering opportunities in four exciting divisions:
A. Human Resources (HR): Master essential HR skills while supporting our global team. Assist with applications, interviews, calendars, and more.
B. Finance: Gain valuable financial experience while managing funds responsibly. Help us track donations, process grants, and ensure financial stability.
C. Education & Administration: Make a lasting impact on children's lives. Develop curricula, mentor youth, and contribute to various educational projects.
D. Media & PR: Share our stories and amplify our impact. Use your talents in media, graphics, translation, or writing to connect with the world.
Benefits:
Make a real difference: Contribute to a meaningful cause and change lives.
Gain valuable skills: Enhance your knowledge and develop new abilities.
Connect with a global community: Collaborate with passionate volunteers from diverse backgrounds.
Flexible and rewarding: Volunteer from the comfort of your home on your own schedule.
No matter your experience, you can make a contribution! We welcome individuals with various skills and levels of expertise.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have experience writing grant applications from the National Lottery Community Fund (previously The Big Lottery Fund) Awards for All, Reaching Communities, Partnerships, #iwil Fund, The UK Fund, and the Climate Action Fund in the UK, Heritage Fund and Arts Council? You will be responsible for the overall administration and management support of the Lottery-funded projects and actively contribute to preparing new Lottery project proposals.
Duties and Responsibilities
Proposal Writing
- Mapping of the Lottery Funding
- Conducting research, analysis and documentation.
- Design the Lottery Fund and projects.
- Partnership recruitment for the Lottery funding applications.
- Writing the Lottery fund projects including budgeting, deliverables, and planning.
- Submission of the Lottery Fund project application forms.
Required Skills and Experience
- Extensive knowledge and understanding of the Lottery Fund policy and decisions about health, education, climate change, social issues, human rights, democracy, technology, environment, territorial cooperation etc.
- Responsibility, consistency, and adherence to strict deadlines.
- Proven track record in drafting, writing, and implementing Lottery-funded projects, for at least 2 years experience in writing lottery grant applications.
- Intercultural awareness and sensitivity.
- Ability to multi-task, prioritise and work on own initiative.
- A drive to achieve quality in all aspects of the role
- Fluency in office software, email, web-based applications, and databases.
- Command of social media.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Unleash Your Passion, Volunteer Online with IHF!
Make a difference from anywhere in the world: Join the International Humanity Foundation (IHF) and help us empower marginalized children and communities. We offer flexible online volunteering opportunities in four exciting divisions:
A. Human Resources (HR): Master essential HR skills while supporting our global team. Assist with applications, interviews, calendars, and more.
B. Finance: Gain valuable financial experience while managing funds responsibly. Help us track donations, process grants, and ensure financial stability.
C. Education & Administration: Make a lasting impact on children's lives. Develop curricula, mentor youth, and contribute to various educational projects.
D. Media & PR: Share our stories and amplify our impact. Use your talents in media, graphics, translation, or writing to connect with the world.
Benefits:
-
Make a real difference: Contribute to a meaningful cause and change lives.
-
Gain valuable skills: Enhance your knowledge and develop new abilities.
-
Connect with a global community: Collaborate with passionate volunteers from diverse backgrounds.
-
Flexible and rewarding: Volunteer from the comfort of your home on your own schedule.
No matter your experience, you can make a contribution! We welcome individuals with various skills and levels of expertise.
Ready to join us?
Together, let's create a brighter future for all!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy working with people and would you like to make a positive impact for Turtle Doves? This species was once widespread and numerous but now is down to 2100 pairs in the UK. The Operation Turtle Dove project in partnership of RSPB, Natural England, Penthorpe Conservation Trust and Fair to Nature was established to conserve this iconic, red-listed species. Our staff and volunteers are working with landowners to try and halt and reverse the population decline but we need to measure our progress. Following on from the successful 2021 National Turtle Dove survey, we need to expand our network of survey volunteers in Kent, Sussex and Essex to enable yearly monitoring of survey squares for Turtle Doves.
We are looking for an organised person with excellent communication & IT skills to join our team and to help run the Turtle Dove monitoring program and supporting a network of volunteers. Experience in carrying out bird surveys is welcome but NOT essential, we can provide training so you can understand the role of the surveyors you will be recruiting and co-ordinating. This role could be carried out remotely. This is a year-round roll with peaks in activity before and after the survey season which runs from 11th May until 31st July. All equipment needed will be supplied.
Volunteer Coordinators undertake a wide range of activities, including:
Tasks:
- Dealing with queries from potential new volunteers who get in touch
- Being the first point of contact for our existing volunteers and answering general queries
- Lead on advertising new volunteer roles (on the RSPB and external websites, in the local community)
- Set up interviews with potential volunteers and assist with induction administration
- Administrative tasks such as recording volunteer hours, registering new volunteers on our database, organising surveys, receiving, and entering data and processing expense claims
- Organising and managing a small budget for volunteer thank-you events at the end of the survey season.
- Helping to promote the project through internal comms such as project newsletters
More potential experience (optional):
- Analysing and screening conservation footage from trail cameras
- Helping to coordinate large-scale orders of supplementary feeds for Turtle Dove seed
Beneficial skills for this role are:
- Excellent organisational skills and attention to detail
- You need to be a great people person, friendly and approachable
- Good telephone manner and written communication skills
- An ability to lead/inspire others and work as part of a team
- Creative and forward thinking
- Computer literacy
- Ability to work on own initiative and as part of a small team
- Good record keeper
- Happy to work from home or office
- Tact/diplomacy
This is a rewarding and enjoyable role with real conservation impact delivering for this iconic species. You will be part of a small and friendly team of staff and volunteers with a chance to learn new skills and develop existing ones. There is room for development within the role. You would be helping volunteers have a rewarding and enjoyable time whilst contributing to valuable scientific data. This is a wonderful opportunity to make a genuine contribution to wildlife conservation.
Commitment from you:
Equivalent of 1-2 days per week (flexible) and could be a role-share. There will be peaks either side of the survey season (11th May until 31st July) and likely to be fewer hours during the rest of the year. You may also have the chance to volunteer for additional days in other areas of the project.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Help us SHINE and bring SUNSHINE into peoples lives!
We are SUNSHINE, a brand new grassroots community charity that is being set up. We are a small charity trying to make a BIG impact. SUNSHINE is dedicated to bringing people together, spreading joy and community spirit through a range of community-based initiatives that foster connections, enhance wellbeing and transform lives. We especially aim to target those that are at risk and hard to reach living with social isolation who will need access to our charity the most.
At SUNSHINE, we’re not just a charity; we’re a movement fuelled by compassion, dedication, and a shared vision. Our mission? To change the world - one smile at a time with passionate, dedicated and driven positive role models.
We can’t do it alone!!! We need your help!!!
We're looking for a volunteer to fill the role of Volunteering Coordinator, who can support our brand new small charity make a big difference by leading on setting up of our volunteering programme, including the recruitment, selection, induction and training of volunteers at SUNSHINE, ensuring we are an amazing charity to volunteer for that really values our volunteers and creates an amazing organisational culture and team spirit, creating a close knit team of dedicated, passionate and committed positive role models.
You will be responsible for;
- The first point of contact with potential volunteers, including sending out volunteer application packs and responding to application enquiries.
- Evaluate applications, conduct interviews, and analyse candidates’ skills and match them with suitable volunteer positions within SUNSHINE and also perform background checks and review references.
- To collaborate with managers and wider team to identify which departments need volunteers.
- To establish the necessary volunteer numbers and skills, ensuring a smooth coordination between volunteer activities and other roles within SUNSHINE.
- To maintain accurate records of volunteers’ activities and contributions.
- To retain volunteers, creating a positive experience, recognising their efforts, and addressing any concerns they may have.
- To handle administrative tasks related to volunteer scheduling, training, and reporting.
- To ensure that volunteers receive proper orientation, induction and training and that volunteers understand their responsibilities.
- To coordinate volunteer activities, monitor progress, and address any logistical issues.
If you are interested in joining SUNSHINE, please send your CV for an Application Form.
We look forward to hearing from you and thank you for your interest in SUNSHINE!
SUNSHINE
- Fostering Connections
- Enhancing Wellbeing
- Transforming Lives
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We need community Fundraising Volunteers to help at fundraising events in our local community. The role is on an ad-hoc and flexible basis and helps us raise vital funds to continue to support local bereaved children and their families.
Fundraising volunteer activities may include:
- Fundraising collections (supermarkets, stations etc.)
- Supporting at outdoor / sporting events (marshalling courses, teas and coffees etc.)
- Evening events (taking tickets, raffle, serving drinks etc.)
- Fundraising admin support (helping with various administrative tasks)
- Store events (charity bag packing, Christmas gift wrapping etc.)
- Running/supporting a stall/stand/activity at an event (i.e. craft activities, info stand etc.)
- Volunteering at the Hever Castle Triathlon/Colour run/Commando Series events Christmas collections/carol singing locally.
- Serving cakes/teas and coffees at coffee morning-style events.
- Helping to look after a stand at profile-raising events.
How regular are the volunteering opportunities?
The Community Fundraising role is a flexible ad-hoc role, with the opportunity to volunteer as much or as little as you wish. Volunteers will be contacted by email with the opportunities available in advance of the event and will be asked to respond if they are available to help on that day. There is no minimum expectation, but we hope that you would be able to volunteer at least once a year.
Where will the volunteering opportunities take place?
East Grinstead (RH19) and surrounding areas throughout Surrey, West Sussex, East Sussex and West Kent (volunteers may choose).
Our policy is that volunteers will be accompanied by either a Jigsaw (South East) staff member or senior volunteer, so you would never be left on your own.
Is training required?
No training is required for this role. However, you will receive relevant information about the charity and your role prior to attending your first fundraising activity.
Person Specification
Ability to sympathise/emphasise.
Ability to work both in a team and individually.
Friendly and willing to engage with the public.
Willingness to learn about the charity and its services.
Use of a car (desirable) or access to transport.
Next steps?
If you'd like to join us as a Fundraising Volunteer, please contact Sally Ross.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy meeting people and engaging with them? We are looking for volunteers to join our team to provide a friendly face as people arrive at our Services. You will help people to connect with others, make them feel welcome whilst assisting our staff to run services for people that require support. Get in touch and make a difference!
What you will be doing:
- Work alongside staff to support people living in the service or accessing one of our drop-in sessions
- Welcoming and engaging people using the Service
- Holding conversations with people using the Service, checking in on their wellbeing and providing a listening ear/friendly face
- Motivate and inspire people to take part in activities
- Opportunities to deliver activities alongside the staff team and other volunteers
- Support with preparing light refreshments to create a relaxed environment
- To support with ad hoc and administrative tasks to ensure smooth running of the Service
The skills you need:
- Good communications skills
- Ability to provide a supportive and inclusive atmosphere that encourages learning and participation
- Calm and patient approach
- Maintain discretion and judgement when dealing with sensitive and/or confidential information
What's in it for you:
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
The client requests no contact from agencies or media sales.
The Association for Palliative Medicine of Great Britain and Ireland (APM) is one of the world's largest representative bodies of medical/healthcare professionals practicing or interested in palliative care, with a growing membership of over 1,400. Most members are doctors, and supporting them is the core focus of the APM. APM members support patients with life threatening illnesses to live and die as well as possible. It is the APM's mission to promote, facilitate, advance and develop excellence for the benefit of every individual patient and those important to them. As part of a wider governance review, the APM is making some exciting changes to it's organisational structures. The current Board will become the APM Council with a focus on professional matters and the creation of a new Board of Trustees will oversee the administration of the APM as a professional membership body and hold elected Officers to account.
About the APM:
The APM is a registered charity, and so it has a Board of Trustees acting as its governing body. The Board of Trustees is responsible for agreeing the APM business plan and monitoring the progress of APM affairs. Trustees also act as the custodians of the APM, ensuring effective management and administration and are registered as APM Directors with Companies House.
About the Lay Chair Role:
As the inaugural Lay Chair of the Board of Trustees, you will have the opportunity to work very closely the APM Officers and Council to help shape the role. You will note that a medical background is not a pre-requisite of the role. In leading the Board of Trustees you will have ultimate oversight of the affairs of the charity, and responsibility for ensuring it is solvent, well-run, and delivering on its charitable objective.
Responsibilities include but are not limited to:
- Ensure that the Board fulfils its duties as guardians of the APM.
- Ensure the APM governance structure effectively supports its activity, size and complexity.
- Chair Board meetings, fostering a culture of inclusiveness, transparency and collaboration.
- Supporting other trustees to fulfil their Board of Trustee responsibilities.
- Fulfil trustee duties to ensure sound financial health of the charity, with systems in place to ensure financial accountability.
- In collaboration with the APM President, lead on defining of goals in strategic planning to forward the APM's charitable objectives.
Time commitment
The APM Board of Trustees will normally hold four meetings per year (likely to be a mixture of in-person and hybrid meetings). In addition, the Chair of Trustees will be expected to work closely with the APM Officers and Chief Operating Officer. On average, it is estimated that the time commitment will equate to one day per month, spread irregularly over a 12-month period. Trustees will serve a three-year term. Individual tenure may be extended by up to a maximum of a further three-year term to ensure orderly succession planning, subject to the agreement of the membership.
How to Apply:
We warmly welcome applications for this Lay Chair position, so please send your CV to Senior Appontments at Charity People and request for the candidate pack to be sent over
Timeline:
Closing date for applications: Monday 20th May
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.
The Association for Palliative Medicine of Great Britain and Ireland (APM) is one of the world's largest representative bodies of medical/healthcare professionals practicing or interested in palliative care, with a growing membership of over 1,400. Most members are doctors, and supporting them is the core focus of the APM. APM members support patients with life threatening illnesses to live and die as well as possible. It is the APM's mission to promote, facilitate, advance and develop excellence for the benefit of every individual patient and those important to them. As part of a wider governance review, the APM is making some exciting changes to it's organisational structures. The current Board will become the APM Council with a focus on professional matters and the creation of a new Board of Trustees will oversee the administration of the APM as a professional membership body and hold elected Officers to account.
About the APM:
The APM is a registered charity, and so it has a Board of Trustees acting as its governing body. The Board of Trustees is responsible for agreeing the APM business plan and monitoring the progress of APM affairs. Trustees also act as the custodians of the APM, ensuring effective management and administration and are registered as APM Directors with Companies House.
About the Lay Trustee Role:
As a Lay Trustee, you will have the opportunity to work closely with fellow Trustees to shape the future of the APM. You will note that a medical background is not a pre-requisite of the role. As part of the Board of Trustees you will use your expertise in either a) financial management or b) equity, diversity and inclusion to ensure the APM is solvent, well-run, and delivering on its charitable objective.
Responsibilities include but are not limited to:
- Be willing to act as a Trustee of the organisation and accept ultimate responsibility for directing the affairs of a charity, and ensuring that it is solvent, well-run, and delivering the charitable outcomes for which it has been set up.
- Ensure that the Board operates within the APM's charitable objective, its governing document and provides clear strategic direction to the APM.
- Fulfil Trustee duties to ensure sound financial health of the charity, with systems in place to ensure financial accountability.
- Support the Chair of the Board of Trustees, President and Board Officers whilst respecting the boundaries of those roles.
Time commitment
The APM Board of Trustees will normally hold four meetings per year (likely to be a mixture of in-person and hybrid meetings). On average, it is estimated that the time commitment will equate to half a day per month, spread irregularly over a 12-month period. Trustees will serve a three-year term. Individual tenure may be extended by up to a maximum of a further three-year term to ensure orderly succession planning, subject to the agreement of the membership.
How to Apply:
We warmly welcome applications for this Trustee position, so please send your CV to Senior Appontments at Charity People and request for the candidate pack to be sent over
Timeline:
Closing date for applications: Monday 20th May
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Organiser for the Asian MS Group. As our local group Activities Organiser you’ll play a crucial role in developing and planning activities and events with your local group. You’ll be responsible for creating and coordinating an annual calendar of events and making sure they’re run safely and effectively to make the most impact. You’ll take a lead role at events on the day and inspire your fellow volunteers to get involved.
In this role you’ll be able to develop your organisation, communication, administration and negotiation skills.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.
You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2.Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
MHA is the largest charity care provider for older people in the UK. Our mission is to inspire the best care and wellbeing at every stage of later life.
As a Volunteer Telephone Befriender, you’ll help improve the quality of life for older people who are socially isolated and may feel lonely. You’ll call once a week to have a chat for about half an hour to help the person feel less isolated. You’ll also encourage them to access services and facilities within their community.
Main tasks and responsibilities:
- You’ll spend time talking on the phone.
- You’ll establish and build a friendly and open relationship whilst maintaining appropriate boundaries.
- You’ll ensure that the member’s needs are put first within all communication, whilst respecting the members’ privacy and independence.
- You’ll maintain confidentiality, except in reporting back to the person that supports you, or in circumstances that will be discussed in your training.
- You’ll undertake all training, or support meetings, as agreed with the person who supports you.
- You’ll complete basic reporting and administrative tasks associated with the role. (e.g. Record of Calls).
- To be familiar with and to adhere MHA’s Health and Safety Policies and policies relating to your volunteering role.
Benefits for you:
- Help improve the quality of life for older people
- Help reduce loneliness and isolation
- Support your community
- Keep socially active
Skills and qualities needed:
- Good communication and people skills
- Enthusiasm
- Patience, empathy and understanding of the needs of older people
- Reliable and punctual
- Clear sense of personal boundaries and ability to maintain confidentiality
- A willingness to engage with training and development
Training, support, and requirements:
- You need to be aged 18 or over
- A Disclosure and Barring Service (DBS) check and two character references are required
- We will provide you with a full induction for the role.Training on safeguarding, health and safety and other training relevant to the role
- Ongoing support from a named contact
Times and Commitment:
- 30 minute call per week. Days and times can be flexible.
- We ask you to be able to commit on a regular basis for a minimum of six months
*Please note- we can only accept applications from volunteers who currently live in the UK*