Administration volunteer volunteer roles in uxbridge, england

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

Bid - Writer Support (Administrator) Job Overview

We are currently recruiting for Bid - Writer Support to join our passionate and driven team.

As Bid Administrator you will support the performance of a high performing bid team designed to facilitate and support the successful winning of new grants and tenders across the UK.

As an outstanding administrator you will play a key role in assisting the team to ensure that all bid documents and business development literature is prepared and presented not only to the highest possible standards but on time – often within challenging deadlines. Key to success in the role will be the following traits:

· Adaptability

· Determination

· Flexibility

· Robust disposition

You will be at your best when you’re working under pressure and in a fast-paced, deadline driven environment. This role calls for someone who can react as deadlines and priorities change; someone with resilience and a tenacity to get the job done whilst never compromising on quality.

Key Responsibilities:

· Management of a central mailbox, including basic tender management duties

· Monitoring new business opportunities advertised on various portals and websites.

· Reviewing new business opportunities as they arrive, forwarding relevant opportunities to the appropriate bid writers.

· Taking ownership of the bid library, which includes ensuring that it kept up to date as and when new opportunities are submitted.

· Thoroughly proof-reading materials to ensure information is grammatically correct, well-researched, and without spelling errors

· Ensuring that our in-house bid process is understood and implemented to ensure that quality, commercial and legal requirements are consistently met

· Taking ownership of client portals – Including dealing with daily alerts and maintenance of portal logins

· Providing general administrative support to the bid writing team.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday and Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Type: Volunteer

Benefits:

• Flexitime
• Work from home

Schedule:Day shift

Experience: Administrative: 1 year (preferred)

Work Location: Remote

Role Overview

As the Volunteer Executive Assistant, you will play a crucial role in supporting the CEO by managing key administrative and strategic tasks that help drive the organisation’s success. This position offers a unique opportunity to work closely with senior leadership, gaining insight into high-level decision-making and organisational strategy.

You will act as a trusted partner to the CEO, assisting with scheduling, communication, and project coordination to ensure smooth day-to-day operations. 

This role is perfect for someone who:

Enjoys taking initiative and finding creative solutions to challenges.

Has a keen eye for detail and can anticipate the needs of leadership before they arise.

Is looking for a hands-on learning experience in executive leadership, nonprofit management, or organisational strategy.

Wants to make a meaningful impact by supporting a mission-driven organization.

Responsibilities:

Act as a key point of contact and liaison between the CEO and internal/external stakeholders.

Coordinate, prepare, and follow up on meetings, ensuring the CEO is always equipped with relevant information and materials

Draft and edit correspondence, reports, and presentations to maintain a professional and impactful standard.

Undertake research and data analysis to support decision-making and strategic initiatives.

Assist with project management tasks, ensuring deadlines and objectives are met.

Support the planning and coordination of events, campaigns, and advocacy initiatives.

Keep track of key actions, priorities, and goals, ensuring the CEO's time is optimised for maximum impact.

Adapt to the evolving needs of the CEO and the organization, stepping into new challenges with enthusiasm.

What We’re Looking For

Strong organizational and time-management skills

Excellent written and verbal communication

Proficiency in Microsoft Office / Google Suite

Ability to work independently and handle confidential information

Previous experience in executive support or administration (preferred but not required)

Passion for our mission and a commitment to supporting nonprofit work

What You’ll Gain

By joining us as a Volunteer Executive Assistant, you’ll gain more than just experience—you’ll become part of a meaningful mission while developing key professional skills. Here’s what you can expect:

- Valuable Executive-Level Experience – Gain first hand insight into the operations of a CEO and how strategic decisions are made within an organisation.

- Professional Development – Enhance your skills in executive administration, leadership, time management, and communication—great for career advancement.

- Mentorship & Networking – Work closely with an experienced CEO and connect with professionals across different sectors, expanding your career opportunities.

- Resume Booster – Having experience as an Executive Assistant to a CEO is a strong asset for future job opportunities, particularly in business, nonprofit leadership, and administration.

- Flexibility – Enjoy a volunteer role that fits around your schedule. We understand that life is busy, so we offer flexibility in working hours.

- Personal Fulfillment – Contribute to a cause you’re passionate about, knowing that your work is directly helping to drive real change.

This is an exciting opportunity to work closely with a CEO, gain invaluable executive experience, and contribute to a mission-driven organisation. If you’re highly organised, proactive, and eager to make a real impact, we’d love to hear from you!

Join us in driving positive change—apply today by sending your CV and a brief cover letter

We look forward to welcoming you to the team!

As a Group Leader, you’ll play a key role in delivering our life-changing therapeutic services by co-facilitating weekly self-help groups. Using a proven model rooted in Exposure-Response Therapy and CBT, you'll help guide members through understanding their conditions and moving toward recovery.

We’ll train you to confidently co-lead sessions with another volunteer. All you need is empathy, warmth, and a genuine desire to support others. Lived experience of anxiety, OCD, or phobias is a bonus, not a must. We ask for a commitment of just 2 hours a week for at least 12 months.

You’ll be part of something truly meaningful—helping others while growing personally and professionally.

What will you be doing?

Therapeutic Responsibilities

• Co-facilitate therapeutic guided self-help groups every week.
• Interact with relevant service users to arrange their initial attendance at therapeutic groups.
• Consistently work within the scope of your training and recognise the limits of your practice.
• Liaise closely with the organisation's Clinical Director to discuss challenging cases and clinical concerns.
• Inform the Clinical Director of any expected instances of absence two weeks before the event. 
• Administrative Responsibilities
• Record service users' attendance every week.
• Maintain service user attendance databases to the highest possible standards of accuracy and detail.
• Disseminate psychometric measures to service users by the organisation's evaluation strategy
• Promote a culture of evaluation amongst service users attending your groups to enhance the amount of individualised feedback available to them.
• Respond to service user enquiries, and organisational communications, in an appropriately timely manner.
• Actively engage in the initial training workshops that are provided by the organisation.
• Maintain a commitment to continual personal development and engage in additional training opportunities when provided.
• Actively engage in organised peer reflective practices
• Make use of the organisation-wide digital communication channels to share and learn therapeutic practices. 

• Safeguarding - It is every volunteer's responsibility to safeguard and protect adults and children from abuse, regardless of the setting in which your care takes place. It is the volunteer's responsibility to be aware of the charity's policies and procedures and proactively maintain safeguarding procedural knowledge.

Additional Responsibilities

• Adhere to all organisational policies and procedures.
• Support the organisation's promotion of a positive approach to diversity and inclusion, treating others with dignity and respect.
• Develop and maintain positive relationships with colleagues, taking account of their age, religion or belief, ethnicity, sex, marital or civil partnership status, sexual orientation, gender identity, pregnancy or maternity status and any disability.
• Maintain an approachable nature, ensuring that your conduct towards colleagues is open and honest, dealing with differences in opinion in ways which avoid offence.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Are you a qualified Yoga Instructor who would enjoy facilitating weekly sessions to help individuals with their general well-being. This is an opportunity for you to share techniques with others.

Practicing yoga and mindfulness aim to quiet the mind in order to cultivate a deeper connection to and understanding of oneself. They both help with breathing techniques, pay attention to bodily sensations and learn to accept reality as it is in that moment. Mindfulness refers to focusing your attention on what you are experiencing in the present moment without judging yourself. Practicing yoga has been shown to increase mindfulness not just in class session, but in other areas of a person's life.

What you will be doing

• Design session plans enabling all group members to increase fitness, suppleness and help them relax
• Teach the group yoga postures and breathing techniques which allow a range of mixed ages and abilities to participate
• Inspire and motivate people to attend and get involved in the group activities where possible and encourage the group to help design future sessions
• Keep a record of attendees, provide feedback and report any concerns to the staff team

The skills you need

• Skilled and qualified Yoga Instructor
• Good communication skills
• Ability to provide a supportive and inclusive atmosphere that encourages learning and participation

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team for a Service offering Non-Birthing Partners and/or Parents, of new mothers accessing specialist Perinatal Mental Health services and Maternal Mental Health Services. The Clients are offered an evidence-based 1:1 assessment for their mental health needs and goals, offered support and then signposted and referred to further support, (including a PSFP peer support group), as and when required.

Main Responsibilities

 

To work closely with the team and Adult Services, Service Manager, in supporting our Service with a variety of tasks such as supporting referral enquires, conducting the triage and onboarding of new Clients onto the service, co-facilitating monthly peer support groups, signposting/referrals to other organisations, taking care of our inbox emails and other administrative duties. There may also be further opportunities to train as a volunteer for other Services, in the future.

 

Tasks

 

All relevant training will be provided

· Supporting referral enquires, for new Clients

· Triage Clients for the service through an onboarding process

· Support/work with the Team to build the Peer Support Group Calendar

· Co-facilitating monthly Peer Support Groups

· Supporting staff to ensure the Service is being promoted on social media

• Support at outreach and community events

· Support with follow up surveys for those who have accessed the Service and obtained their feedback to improve our services

· Following all policies and procedures, particularly regarding Safeguarding and Suicide Prevention, (full training will be provided)

· A willingness to undertake training courses

· Uphold HFEH Mind values and behaviours

 

 

General Responsibilities

 

All relevant training will be provided

• Undertake any other duties commensurate with the level of the role

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination

• Share our commitment to safeguarding adults and children at risk of harm

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users

• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy

 

Type of person we are looking for:

 

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.

However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.  

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.

Essential

· An interest in supporting those with mental health needs to access PSFP

• An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems 

• Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner 

• Excellent organisational skills, with the ability to follow administrative procedures

• A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment

• IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications 

 

Desirable

• Perinatal experience, including with friends and family

• Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family) 

• Previous involvement with local community groups / networks / feedback groups

• Awareness of the cultural barriers that may exist to seeking mental health support

Time commitment and expenses:

· 10 - 12 hours per week / 2-3 days per week

• • During our core hours of 10am - 4pm, Monday - Thursday
  • Please indicate your preferred volunteering day(s)/time(s) on your application

· We request a minimum commitment of 3 months of volunteering after the completion of your induction

· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

This volunteer role is designed to provide vital operational and logistical support to the CEO’s Personal Assistant, ensuring that both day-to-day and ad hoc matters requiring a physical presence or UK-based coordination are managed smoothly. As the CEO’s primary PA is remote, this role will act as an essential on-the-ground extension of the executive support function, helping to manage communications, logistics, administrative tasks, and in-person coordination.

This is an excellent opportunity for someone looking to build experience in executive support, charity operations, and stakeholder engagement in a forward-thinking and dynamic third sector organisation.

Key Responsibilities

Operational Support (In-Office & On-Site)

• Serve as the local point of contact for tasks requiring physical presence – such as receiving mail, managing office-based documents, collecting/delivering resources, and setting up meeting spaces.
• Assist in coordinating in-person meetings, events, and visits, ensuring smooth logistics and professional presentation.
• Support the maintenance of filing systems and physical records in alignment with digital processes.

Remote Administrative Support

 Assist the Personal Assistant with diary management, follow-ups, and meeting coordination.

• Draft correspondence, schedule appointments, and prepare briefings or summaries as needed.
• Maintain records, digital filing, and update cloud-based systems (e.g. Microsoft 365, Teams, SharePoint).

Communication & Liaison

• Support communication between the CEO's office, staff, volunteers, trustees, and external stakeholders – particularly where in-person contact or faster turnaround is beneficial.
• Relay key information between the remote PA and UK-based teams or partners in a timely and professional manner.

General Tasks

 Assist with preparing for workshops, club events, and community engagements.

• Maintain confidentiality and represent the CEO’s office with professionalism and discretion at all times.
• Attend internal meetings or external events as delegated, capturing notes and key actions for follow-up.

Person Specification

 Essential

• Strong organisational skills and attention to detail.
• Clear and confident communicator with excellent interpersonal skills.
• Comfortable working independently and taking initiative.
• Based in London with the ability to work both remotely and in person as required.
• Proficient in Microsoft Office 365 and general digital platforms.

Desirable

• Experience in administrative, PA, or coordination roles.
• Interest in the charity or youth/community sector.
• Familiarity with platforms such as Teams, SharePoint, Trello, or CRM tools.

What You’ll Gain

Hands-on experience supporting executive functions in a respected charitable organisation.

• Opportunities for personal and professional development, including mentoring and training.
• Exposure to high-level operations, event delivery, and partnership engagement.
• Reimbursement of reasonable travel and agreed expenses (per Volunteer Policy).

RollaDome All Skate is seeking a volunteer IT Support Coordinator to assist with IT operations. This role will involve managing Office 365 accounts, providing technical support to the team, and overseeing hardware distribution and maintenance. This is an excellent opportunity to gain practical IT experience in a nonprofit setting while ensuring smooth technological operations. 

Key Responsibilities 

• Office 365 Management: Administer and manage the organization’s Office 365 accounts, including setting up new accounts, managing access, and troubleshooting any issues that arise. 

• Technical Support: Provide technical assistance to team members, troubleshooting software and hardware issues related to Office 365 and other systems as needed. 

• Hardware Maintenance: Oversee the inventory, maintenance, and distribution of hardware (e.g., laptops, printers, routers) among team members. Ensure that equipment is functioning properly and arrange repairs or replacements as necessary. 

• User Training: Assist team members with Office 365 tools and applications (Outlook, Teams, OneDrive, SharePoint), helping them use these tools effectively for their roles. 

• Network and Security: Support the implementation and monitoring of basic network security measures, ensuring that systems are protected from potential threats. 

• Documentation: Maintain and update IT-related documentation, including user guides, hardware inventory records, and account management processes. 

• Software Licensing: Ensure software licenses are up to date and renew or acquire licenses as needed for organization software. 

• Continuous Improvement: Regularly evaluate IT systems and processes, suggesting improvements for efficiency, productivity, and security. 

Skills & Qualifications 

• Basic knowledge of IT systems, particularly Office 365 administration 

• Strong troubleshooting skills 

• Knowledge of hardware maintenance (laptops, printers, routers) 

• Ability to communicate clearly with non-technical team members 

• Strong organizational skills and attention to detail 

• Organizational skills for managing tasks and documentation 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain hands-on IT experience in a nonprofit setting 

• Opportunity to develop IT skills in a real-world environment 

• Exposure to various IT systems and processes 

• Reimbursement for role-related expenses 

As a Volunteer Event Projects Coordinator, you will assist with the planning, coordination, and execution of various events and projects for RollaDome All Skate. You will work closely with the team to ensure events run smoothly, from conception to completion, while gaining valuable experience in event management and project coordination. 

Key Responsibilities 

• Assist in planning and coordinating events, including community outreach and engagement. 

• Help secure event logistics, including location, vendors, equipment, and resources. 

• Assist in managing event timelines, budgets, and resources to ensure everything is in place. 

• Support with the development of marketing materials and event promotion. 

• Communicate with event stakeholders, volunteers, and partners to ensure all roles are clear. 

• Help coordinate on-the-day event operations, ensuring smooth execution. 

• Assist with post-event evaluations, including collecting feedback and reporting on successes. 

• Provide administrative support for event-related tasks such as scheduling, database management, and communications. 

Skills & Qualifications 

• Interest in event planning and project coordination. 

• Strong communication and organisational skills. 

• Ability to work well under pressure and meet deadlines. 

• Creative, with a problem-solving mindset and attention to detail. 

• Ability to collaborate with a variety of stakeholders. 

• Previous experience in event coordination or project management is a plus. 

• Ability to work independently and as part of a team. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain hands-on experience in event planning and coordination. 

• Develop project management skills and organisational abilities. 

• Contribute to the success of community events. 

• Opportunity to work with a dynamic team in a creative, fast-paced environment. 

RollaDome All Skate is seeking a Volunteer Assistant Marketing Officer to support the promotion of our programs, events, and activities. This role provides hands-on experience in marketing, digital content management, and communications, ideal for individuals looking to develop their skills in a nonprofit setting. 

Key Responsibilities 

• Upload and manage information about programs and events across online platforms. 

• Promote RollaDome activities on social media and other networks. 

• Research and identify new online platforms for increased visibility. 

• Build and maintain relationships with existing promotion channels. 

• Collaborate with the PR/Marketing Officer to align with marketing objectives. 

• Track engagement metrics and provide performance reports. 

• Assist with social media content creation and scheduling. 

Skills & Qualifications 

• Strong written communication and attention to detail. 

• Familiarity with social media platforms and content management systems. 

• Research and organizational skills. 

• Creative mindset with problem-solving abilities. 

• Proficiency in digital marketing tools is an advantage. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain practical marketing experience in a nonprofit setting. 

• Enhance your skills in digital content management, analytics, and strategy. 

• Work with a dynamic team making a positive community impact. 

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hounslow. Mind The Carer! is a new service designed to support and enhance Mental Health and Wellbeing, social connections and provide a Community Network for Adults Carers, (18 years and over), across the borough of Hounslow. By providing this direct support, we aim to reduce isolation, self-neglect and loneliness and as a result, facilitate access to local services and connect them with others who understand their day-to-day experiences. The Service will offer a platform and space for the Service Users to build Social Networks, through regular activities, provide psychoeducation, information and social prescribing pathways to other services, with Service Users shaping the project's direction and available support.

Main Responsibilities

To work closely with the team and Adult Services, Service Manager, attend weekly group sessions, (lasting up to three hours), offering opportunities for socialising and mental health support. Support with the Carers Activities Calendar, a monthly activity, for both Carers and their Cared For, as planned and support the service in general. There may also be further opportunities to train as a volunteer for other Services, in the future.

 

Tasks

 

All relevant training will be provided

• Attend weekly group sessions, (lasting up to three hours), with the team
• Attend weekly Carers Activities
•  Attend monthly Carers and Cared For Activities
•  Support/work with the Team to build the Carers Activities Calendar
• Provide information on the Mind The Carer! Service
• Support at outreach and community events
• Register potential Clients, wanting to access Mind The Carer! Service
• Support with follow up surveys for those who have accessed the Service and obtained their feedback to improve our services
• A willingness to undertake training courses
• Uphold HFEH Mind values and behaviours

 

General Responsibilities

 

All relevant training will be provided

• Undertake any other duties commensurate with the level of the role

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination

• Share our commitment to safeguarding adults and children at risk of harm

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users

• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy

 

Type of person we are looking for:

 

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.

However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.  

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.

Essential

• An interest in identifying and working with hidden and identified Carers
• Supporting those with mental health needs to access Carers services

• An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems 

• Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner 

• Excellent organisational skills, with the ability to follow administrative procedures

• A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment

• IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications 

 

Desirable

• Carers experience, including with friends and family

• Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family) 

• Previous involvement with local community groups / networks / feedback groups

• Awareness of the cultural barriers that may exist to seeking mental health support

Time commitment and expenses:

· 10 - 12 hours per week

· 2 - 3 days per week: Mondays/Wednesdays/Fridays

• Please indicate your preferred volunteering day(s) on your application

· We request a minimum commitment of 3 months of volunteering after the completion of your induction

· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Location: Remote
Department: Executive
Contract type: Fixed Term Contract
Hours: Part time, 4 board meetings per annum
Salary: Expenses only
 
Who they're looking for 
 
Our client is seeking a new Trustee with a background in veterinary or medical practice to support their Board and team in achieving their charitable aims. They are looking for someone who, in addition to their own expertise, has an interest in human-specific research approaches. This is a unique opportunity to join the country's leading animal-free medical research charity, where you will play a key role in helping to advance science to improve treatments for humans without the use of animals. You should have a strong interest in their mission and be willing to advocate on the charity’s behalf. Previous experience of being a Trustee is not necessary as a full induction and ongoing support will be provided. 
 
Equality, diversity and inclusion 
 
They want everyone we work with, as a colleague, volunteer, supporter, or stakeholder to feel included and that they belong. Our client is committed to building a diverse organisation that represents the communities they serve and ensuring inclusion in everything they do. They will support you to make sure that you bring your whole self and can be at your best. 
 
Board meetings and time commitment 
 
The Board ordinarily meets four times per year in March, May, August and November. Two of these meetings are held remotely via video call on a Saturday, and two are held in person in London across weekends. In addition, Trustees are encouraged to join a Committee relevant to their area of expertise which meets at least once per quarter via video call. An appropriate time commitment will be required over the course of the year for preparative work between meetings. Trustees are also invited to attend occasional charity events and join recruitment panels on an ad hoc basis. Following a probationary period where Trustee-elects attend at least 3 board meetings, appointed Trustees serve a three-year term, with the option to renew for a further three years. Trusteeship is an unremunerated position, though reasonable out-of-pocket expenses will be paid. 
 
If this opportunity to join a small but ambitious charity appeals to you, and you have enthusiasm and a commitment to their vision of a world where animal-free, human specific technologies secure breakthroughs for patients then they'd like to hear from you.
 
You may also have experience in the following roles: Board Member, Non-Executive Director, Charity Trustee, Medical Advisor, Veterinary Advisor, Clinical Director, Medical Trustee, Healthcare Trustee, Scientific Advisor, Research Trustee, etc.
 
REF-222 147

Volunteer Sunday Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for Sunday volunteers to support our reopening.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, as a 11am-2pm shift, a 2pm-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Description

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.