Administrative Assistant Donor Support Jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Partners for a New Economy is seeking a Personal Assistant, for the Director and Grants team. If you have an eye for detail, strong time management and enjoy working as part of a small team, we'd love to hear from you.
Partners for a New Economy (P4NE) is an international donor collaborative of philanthropic foundations, hosted by Swiss Philanthropy Foundation, with the vision of our economy redesigned for nature and all people to flourish. Our website gives more detail on our grant-making and field-building activities. Our six funding Partners are based in the UK, Switzerland, Denmark and the United States, and our current staff team, led by Director Jo Swinson, has 5 people (3.3 FTE) all of whom work remotely (currently based in the UK, Denmark and Switzerland).
Responsibilities to include:
- Managing the Director & Programme Officer’s diaries
- Arranging online and in-person meetings and events
- Booking travel and accommodation for the Director and Programme Officer
- Working closely with the Programme Officer and Director to provide administrative support around our grant-making
- Providing support and completing administrative tasks, as required, to contribute to the activities of the P4NE team
We welcome applications from people with one or more years of experience in a similar role, whether you are looking for a part time or full time position, as we will scope the duties accordingly.
Location: This role is home-based and can be done from the UK or Switzerland (cost of living adjustment will be made to the salary for applicants based in Switzerland). Candidates should be able to work remotely and be comfortable having colleagues and contacts in different locations and time zones.
Hours: Min 20 hours/max 40 hours per week, flexible hours possible over 3-5 days each week, to be mutually agreed with the successful applicant
HOW TO APPLY:
You do not need to send us a cover letter. Instead, please apply by answering these two questions, and attaching your CV:
- What is it about being part of the P4NE team that appeals to you and why are you a great fit for this role?
- In this role, you will be dealing with a variety of stakeholders and organisations. It's likely there will be many competing demands on your time - from scheduling for a busy Director and team, to arranging domestic and international travel; formatting documents, attending team meetings and managing inbox traffic. Describe how you would manage these competing demands and give us an example of how you have done this in the past.
Applications should be received no later than: Thursday 11 April at 9.00am
Please answer both questions and attach your CV.
Closing date for applications is 9am on Thursday 11 April 2024.
The client requests no contact from agencies or media sales.
Role Summary
This role will support the expanding Fundraising & Engagement team with all fundraising activities to ensure that good relationships are maintained with all Alcohol Change UK (ACUK) supporters. The Fundraising and Engagement Assistant will undertake the financial administration and recording of all fundraising income as well as being the first point of contact for the team ensuring ACUK delivers high levels of supporter care.
Reports to: Fundraising & Engagement Manager
Direct reports: none
Location: Kings Cross, London, WC1X 9NW (minimum of 3 days per week in office)
Status, hours: Permenant
Salary: Grade E: salary in the range £24,551 to £27,586 (depending on skills, knowledge and experience) plus benefits
Key Tasks and Responsibilities
Fundraising
-
Coordinating ACUK’s CRM system (ThankQ) and ensuring data accuracy including:
- New donor details, communications with supporters, gift aid and consent purposes
- Championing data cleansing and monthly de-duping of contacts
-
Coordinating all general fundraising enquiries including phone calls, fundraising & engagement email inboxes (providing holiday cover for the training & consultancy inbox) and post.
-
Coordinating lead generation from third party challenge event companies and converting leads into participants
-
Coordinating fundraising resources and merchandise including;
- Sending out materials to supporters
- Compiling fulfilment reports from online shop and sending over to fulfilment agency
- Monitoring stock levels of fundraising materials and shop merchandise
-
Maintaining up to date filing systems
-
Supporting with research for Trusts & Foundation applications
-
Processing all physical (cash and cheques) and online donations received in accordance with ACUK’s cash handling procedures, including;
- Counting and processing cheques/cash
- Logging all donations on a central post sheet
- Processing and reporting on all donations received through the ACUK website and all third-party platforms
- Ensuring all donors are thanked in a timely manner in line with their communication preferences
- Importing all donation data to ThankQ
Engagement programme
-
Act as the first point of contact for enquiries from our volunteers (Community Champions) and, alongside the Fundraising & Engagement Manager, steward our volunteers including the coordination of volunteer activities.
-
Identify opportunities for supporters of different types to discover new ways to engage with them (for example helping donors become campaigners or encouraging cultural change activists to become community fundraisers, etc).
Cross-organisational Role
-
Work closely with colleagues across the charity to support their work and to act as ‘one team’.
-
Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working.
-
Contribute actively and positively to charity-wide strategies.
Other Duties
-
Continually develop your knowledge of alcohol harm and solutions to it.
-
Act as a positive ambassador for Alcohol Change UK at all times.
-
Know, embrace and actively uphold the values of Alcohol Change UK at all times.
-
Work flexible hours as necessary to meet the needs of the charity, time off in lieu will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
-
Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
-
Operate within set budgets and achieve income targets outlined in annual plans.
-
Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
-
Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
-
Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
-
Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
-
Continually test and learn across campaigns to improve performance.
-
Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
-
Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
-
Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
-
Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
-
Closely monitor campaign results and provide updates on performance.
-
Produce post-campaign analysis reports.
-
Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
-
Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
-
Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
-
Identify, research and develop new products, creative ideas and fundraising initiatives.
-
Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
-
Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
-
Work closely with colleagues across the charity to support their work and to act as ‘one team’.
-
Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
-
Contribute actively and positively to charity-wide strategies.
-
Continually develop your knowledge of alcohol harm and solutions to it.
-
Act as a positive ambassador for Alcohol Change UK at all times.
-
Know, embrace and actively uphold the values of Alcohol Change UK at all times.
-
Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Free Tibet is a small but effective campaign organisation based in south London. We’re looking for a Fundraising Manager who can transform our routine fundraising and lead expert strategies for income generation. This role is best suited to an experienced solo fundraiser who is confident in managing multiple streams of income, but we welcome applications from any fundraiser with a diverse skillset and collaborative way of working.
We are currently implementing a pay grading system at Free Tibet, offering increases with each year of service. The salary for this position starts at £40,000.
About Free Tibet and Tibet Watch
Free Tibet is a campaign group (UK company) that brings human rights abuses in Tibet to international attention through parliamentary advocacy, media outreach, and mobilising thousands of supporters for change.
We stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation. We keep the eyes of the world on the atrocities being committed in Tibet and lead effective campaigns to push back.
Free Tibet’s work is supported by our research partner Tibet Watch (UK charity), which gathers crucial information from occupied Tibet, one of the most closed-off places in the world.
Tibet can be free. It must be free – and one day it will be. Together we bring that day closer.
Job Description
Fundraising
- Oversee all income-generation activity across Free Tibet and Tibet Watch. Ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams. Current streams include postal appeals, online appeals, and the Free Tibet online shop.
- Manage applications for grant funding on behalf of both Free Tibet and Tibet Watch, working with the Fundraising Officer to build a strong portfolio of five and six-figure grants and steward them for renewal.
- Lead on the recruitment and retention of donors, especially Major Donors, and redevelop supporter journeys and stewardship programs.
- Evaluate new ideas for income generation and strategies for implementation, especially corporate and challenge events / community fundraising.
- Impact reporting of fundraising activity and the performance of quarterly appeals, with a view to improve internal processes for greater income innovation and ROI.
- Liaise with the Free Tibet Campaigns & Research Teams to ensure that campaigning, digital and fundraising activities are seamlessly coordinated.
- Managing relationships with third party agencies, like mailing services and digital mobilisation agencies, making sure projects are delivered on time, on budget and to the highest standard.
- Ensure that our new Client Relationship Management (CRM) system, Raiser’s Edge NXT, is used effectively and to its full potential.
- Take a supporter-facing role in managing relationships with Major Donors, leading by example in securing mission-critical income.
- When needed, providing on-the-ground support for direct marketing, including copywriting and editing.
Leadership & Management
- Line manage the Fundraising Team, which currently consists of a full-time Fundraising Officer, part-time Administrative Assistant, and part-time Supporter Care & Shop Officer, nurturing their professional development and working collaboratively to produce fundraising projects.
- Act as a leader within the organisation, representing staff to the board and executive committee where appropriate.
- Work with the Finance and HR manager to monitor expenditure against budget and prepare regular reports on expenditure and projected income for the Free Tibet and Tibet Watch boards.
- Develop annual and project-specific Fundraising Strategies, reporting on appropriate indicators.
General Responsibilities
- Participating in regular team meetings.
- Participate in events and actions as required, with protest attendance highly encouraged.
- Ensure that volunteers working with your team are managed appropriately.
- Participating in monthly finance/fundraising meetings.
- Provide regular fundraising reports for the FT-TW Boards and Head of Campaigns.
- Any other tasks, where appropriate, required to ensure the smooth-running of the organisation.
Person Specification
Essential
- Proven ability to look at the big picture of an organisation’s fundraising and prioritise what needs particular attention.
- Proven track record of delivering income across one or more of following income streams:
- Individual Giving: postal appeals, online appeals; emergency appeals; matched giving campaigns.
- Major Donor Fundraising: soliciting and stewarding donations from HNWIs; prospects research; Major Donor recruitment.
- Trusts and Foundations: soliciting and stewarding major grant
- Digital fluency with a deep understanding of how this relates to fundraising.
- Line management of other fundraisers, especially with agile working and diverse skill sets.
- Experience of overseeing the development of team members.
- Excellent knowledge of proper practice in fundraising data and compliance, especially with reference to The Code of Fundraising Practice and GDPR principles.
- Confident reporting directly to the Board of Trustees and representing staff interests.
- Commitment to Free Tibet’s mission.
Desirable
- Experience of working in a high intensity environment, working collaboratively and skillfully in response to fast-moving developments in global news.
- Personal achievement/s securing five or six-figure grants, especially for research or human rights projects.
- Experience of managing lead generation campaigns at both a strategist and practitioner level, especially Facebook ads, with past examples of success.
- Experience using RENXT, Mailchimp, and digital tools (e.g. Engaging Networks or Impact Stack).
Application Process
Completed applications must be received by 10:00 am on Monday 8th April 2024. There will be two rounds of interviews, with the first round of interviews on Wednesday 17th April 2024.
Your application should include:
- Your CV (1-2 sides of A4), attached as a PDF. We recommend including any qualifications or training from fundraising bodies and showcasing your personal achievements in fundraising.
- Cover letter (1 side of A4), attached as a PDF, detailing how you meet each point in the personal specification. We recommend highlighting your specific interest in working for Free Tibet and Tibet Watch.
The client requests no contact from agencies or media sales.
Camberwell After School Project is looking for a proactive administrative assistant who can manage a busy and varied workload. The organisation is an award winning children's charity that provides a nuturing and high standard of childcare to children within the local area.
The successful applicant will be responsible for carrying out day-to-day administrative tasks, such as responding to emails, filing, answering phone calls, scheduling meetings, as well as providing executive administrative assistance to the CEO of CASP. This position requires the ability to be highly organised and manage a varied workload, excellent time management and strong communication skills. Please see the job description for further information.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting for a Fundraising Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients
We are an ambitious Hospital charity with an exciting opportunity to join us on our team as a Fundraising Assistant, initially on a three month contract with potential to extend.
We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.
About you
Ideally you will already have experience in an administration or customer service role and looking to start a career in fundraising. You will be looking for 20-37.5 hours a week and can work flexibly including some evenings and weekends to support at fundraising events.
Main duties of the job
- Provide support to the department on a range of administrative tasks including, dealing with enquiries (postal, telephone, email, face to face), opening and sorting post.
- Work to build excellent relationships with donors to provide a high standard of customer care.
- Process one-off and regular donations ensuring procedures are followed and information is recorded correctly onto the database and thank you letters are sent.
- Work with cancer centre volunteers to support the team with administration tasks.
- To undertake specific fundraising projects and attend events as necessary or as required to support the department’s fundraising.
- To assist the fundraisers with administration of staff lottery, raffles and prize led promotion and fundraising as required.
- Support all fundraising activity and represent the charity at internal and external events.
- Manage ‘Gift in Kind’ donations and our ‘Gift in Kind’ Campaigns.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
The client requests no contact from agencies or media sales.
This is an exciting time to join Stoll in this new role in the Fundraising and Communications Team.
The role is full time and offered as hybrid working. It will support community fundraising activities including challenge and sponsored events, organising volunteer fundraising activities and working with local communities to raise funds for Stoll. The role also supports our communications functions at the organisation.
As part of the role you will;
- Be responsible for achieving agreed fundraising targets and the activity needed to achieve them.
- Be responsible for the cultivation and effective stewardship of both existing and new individual supporters, clubs and organisations.
- Work closely with the fundraising and communications on marketing collateral and using diverse forms of media to promote existing and new fundraising activity to maximise participation in community fundraising events.
- Ensure that all communications and marketing material aligns with brand standards
- Identify, research and develop new income generating opportunities within the community.
- Support and increase our partnerships with local businesses and organisations to involve them with all Community and Events fundraising opportunities and activities.
- Update the database with all income and other information.
This is a great opportunity for someone to learn more about working in a busy and exciting team. If you have knowledge of fundraising and communications and interested in supporting veterans with housing and support services, we want to hear from you.
Closing date for applications: Friday 29th March 2024
Interviews: W/C 08/04/2024
Your role
Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you will bring delight our donors by dealing with enquiries successfully as first port of call and proactively contacting supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to the work of Church Mission Society.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven experience working within a customer/supporter facing environment. Experience in telephoning to get results in a customer care environment is essential as well as administrative skill.
It is also a requirement for this post holder to be in sympathy with CMS’s values and aims.
Further details can be found in the job description and person specification.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding.
The client requests no contact from agencies or media sales.
Salary: £24,102 per annum (+ £5,023 London Weighting if applicable)
Location: London – Hybrid Working or Homebased with regular travel to our London Office when required
Contract: Permanent
Hours: Full time (37.5)
Closing date: Thursday 4th April 2024 at 11:30pm
*We would like to offer Apprenticeship training alongside this role. Following recruitment, we will work with the successful candidate to establish the best training opportunity.
Are you a numerate individual with experience of working on a high-volume accounts payable system? Then join us as an Accounts Payable Administrator. As part of a team of finance experts you’ll be at the heart of safeguarding our finances to ensure Shelter can achieve our vision of a home for everyone.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Sitting under our Finance Team, we work collaboratively to help safeguard our resources across Shelter to ensure the organisation is financially stable. Our finance teams all work together to help support Shelter’s aim to achieve a home for everyone.
This Accounts Payable team plays a crucial role within Finance – working to pay suppliers in a timely manner allowing Shelter to continue it’s vital work. We also lead on controls to help ensure that donors’ money is being spent in the best way we can. You’ll be working in a tight-knit team alongside two Accounts Payable Coordinators, an Accounts Payable Manager, a Head of Financial Control and Operations – all of which fall under our Assistant Director of Finance.
About the role
Your role will involve ensuring all invoices are properly posted to Shelter’s finance system, as well as matching to correct purchase orders within required timescales. You’ll also be processing our staff expenses as well as credit card expenses to ensure that we pay these within our agreed timescales.
Part of your day-to-day tasks will also involve being the key point of contact through our Accounts Payable Inbox – and at times we’ll rely on you to provide training to Shelter colleagues on our purchase-to-pay cycle as well as providing guidance for raising purchase requisition requests. You’ll be an integral part of our team to ensure our operations run smoothly helping us to deliver within our deadlines.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You’ll possess a keen eye for detail and also love working with numbers. You’ll enjoy working at pace and will be able to manage your time effectively, with the ability to work to our deadlines but also reprioritising tasks when required.
You’ll be proficient in the main MS Office applications, with intermediate skills in Excel to really be able to thrive in your day-to-day tasks. And while experience of working on a high-volume accounts payable system is desirable, it’s not necessary so we’re happy to discuss your learning and development further.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and supporting statement addressing all points in the ‘About You’ section of the job description of no more than 350 words per point. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Yeldall Manor is a Christian addiction recovery centre where we see men's lives changing on a daily basis.
If you have admin experience, IT skills, and great attention to detail, we’d love you to join us in this part-time role assisting with administration relating to our supporters and their donations, as well as other admin tasks.
You'd be based in our friendly Finance & Fund-Raising office (in a lovely, rural setting near Twyford, Reading) with four other staff members, and all our roles also involve a lot of client contact, so you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
MAIN TASKS OF THE JOB:
Supporter Relations Admin: Assisting the Administration & Supporter Relations Manager to maximise support (finance, prayer & goodwill) for Yeldall Manor through the development and maintenance of good relationships with the supporters of Yeldall’s work (individuals and churches) including:
- Processing and recording cheque, cash, BACS, standing order and giving website donations
- Sending thank you letters
- Processing and filing gift aid declarations and liaising with Deputy Finance Manager re gift aid submission
- Assisting in the preparation of the monthly prayer diary & quarterly newsletter
- Being part of organising supporter events
- Possibly assisting with updating social media and website
Trust Admin: Contributing to maintaining positive and effective relationships with supportive trust funds through:
- Compiling and maintaining relevant information for trust bids
- Liaising with our Trust Fund-Raising consultants and providing necessary information
- Keeping records of donations, actions and correspondence on the donor management database
Reception/General Admin: Understanding the role of volunteer receptionists and undertaking this role where necessary.
Staff Admin (Training & HR): Assisting the Administration & Supporter Relations Manager with personnel and training administration through
- Keeping training spreadsheet up to date to maintain accurate and up to date records of all training
- Administering DBS & DVLA checks
- Coordinating/updating & uploading policies
- HR filing and scanning as needed
OTHER DUTIES:
- To implement the programme for the benefit and well-being of all residents
- To offer a high level of care and support to all residents during their time at Yeldall Manor, maintaining appropriate professional conduct and boundaries at all times
- To promote Yeldall Manor with churches and professional agencies, speaking to church groups and professionals as required
- To support residents on the Yeldall programmes by interacting with them and encouraging them in their recovery and spiritual growth. To be willing to share your faith with residents and to pray for them if requested
- To uphold at all times the Christian values and ethos of Yeldall in all dealings both internally and externally
- To contribute to the overall running of the Yeldall Manor programme as required and as commensurate with your role
Please check out the job description for more information about this varied role, which would be a great introduction to fund-raising, if you are seeking to move into this sector.
The client requests no contact from agencies or media sales.
Job description
Liverpool’s Royal Court Theatre is now hiring.
Liverpool’s Royal Court Theatre has been producing high quality, accessible theatre for over 18 years. We present real Liverpool lives on stage and celebrate all that is good about Liverpool’s rich culture. We became an Arts Council National Portfolio Organisation in 2018. The theatre is one of the largest producing theatres in the North of England and we are proud to be recognised as successfully engaging non-theatre audiences and participants from some of the most deprived social and economic areas of the UK.
Opportunity – Executive Assistant
- 28 days holiday per year (including Public Holidays)
- Pension contributions
- Health and Wellbeing Support
- Access to multiple discounted travel to work schemes to suit most employees
- Complementary tickets to all main house shows
- An invitation to dress tech night for all main house shows
- Staff discounts on meals and drinks in our café and bar
About this role:
This is a new role in the organisation that will support the theatre’s CEO, Board and executive team including trustees, Finance Executive Officer and Exec Producer. The role will focus on supporting the CEO in the day to day operation of the organisation including fundraising, grant monitoring and data collection for evaluation purposes.
Job title: Executive Assistant
Responsible to: Chief Executive
Location: Liverpool’s Royal Court, 1 Roe street, Liverpool, L1 1HL
Contract: Permanent, full-time
Salary: £30,000 - £35,000 depending on experience
Hours: 40 per week, including some weekend and evening work to attend Theatre shows and events
Key responsibilities:
Administration
1. Calendar Management:
- Manage and coordinate the CEO’s schedule, including meetings, appointments, and travel arrangements.
- Anticipate and prioritize the CEO’s needs, ensuring optimal use of time.
2. Communication:
- Act as the primary point of contact between the CEO and internal/external stakeholders.
- Draft, edit, and proofread emails, documents, reports and presentations on behalf of the CEO.
3. Meeting Coordination:
- Arrange and coordinate executive meetings, ensuring all necessary materials and information are prepared.
- Arrange and coordinate Board meetings and Board subcommittee meetings.
- Take minutes during meetings and distribute action items accordingly.
4. Confidentiality:
- Handle sensitive information with the utmost discretion and maintain a high level of confidentiality.
5. Document Management:
- Organize and maintain electronic and hard copy documents, ensuring safe storage of important documents.
6. Special Projects:
- Assist the CEO in various special projects and initiatives, providing research and support as needed.
Fundraising
1. Fundraising, Research and Monitoring
- Assist the CEO and fundraising team with research for funding applications and cultivation campaigns.
- Develop and maintain a proactive prospect pool of potential funders in conjunction with the CEO and fundraising team.
- In conjunction with the CEO and fundraising team collate and compile funding applications and reports.
- Work with the fundraising team, CEO and senior management team to continue developing the theatre’s case for support, fundraising collateral, supporter crediting and events.
- Provide regular reports and updates on fundraising activities to the CEO and stakeholders and Board.
2. CRM and digital records
- Ensure finance and other colleagues are updated through agreed processes on fundraising income raised.
3. Donor Stewardship and Reporting
- Demonstrate to funders and donors the impact of their support on audiences and communities through the creation of compelling project reports. When necessary, provide evidence including showcasing outcomes, case studies and achievements to supporters.
- Prepare thank-you letters and donation receipts, ensuring accuracy and timeliness. Additionally, oversee the monitoring of reporting deadlines and requirements and donation reports in conjunction with the CEO and fundraising team as needed.
The successful candidate will have (essential criteria):
- Proven experience as an Executive Assistant, Fundraising Officer or similar role, supporting C-level executives
- An enthusiasm for administration and/or fundraising
- Evidence of a proactive attitude to work and the ability to take the initiative
- 1-2 years’ experience of administration, fundraising and/or marketing
- Evidence of strong verbal and written communication skills
- Excellent organisational and multitasking skills
- Evidence of self-motivation
- Proficient in Microsoft Office Suite and other relevant tools
- Sense of humour
The client requests no contact from agencies or media sales.
We are a multi-award winning, creative and innovative organisation and the Database Assistant (12-month maternity cover) is a role at War Child UK, sitting within the data team and delivering on a range of database tasks and processes utilising our Salesforce database to do so. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like War Child, as well as someone who is naturally process driven and has a great eye for detail. The postholder will be responsible for specific monthly processes such as Organisation income reconciliation and ongoing data uploads and cleansing for the fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help War Child achieve our goals, and provide better service to our donors, supporters and participants.
Your Role
War Child UK uses Salesforce to manage relationships with our donors, supporters and stakeholders including recording all donations made to the organisation. War Child’s Database Assistant (12-month maternity cover) will be responsible for the monthly delivery of the income & data reconciliation processes for the Fundraising Teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, updating and creating new supporter records on the database, processing cheques and payment requests, and working closely with the finance team to ensure all anticipated and banked income tallies correctly. . The post holder will also work closely with colleagues in the Data Team to support and maintain regular database processes, data cleansing and other database-related functions which happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally, and working with external database agencies such as our web platform partners and Salesforce. Aside from these core duties, from time to time you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and record updates, processing invoices and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data-reconciliation and income-reconciliation processes, which include downloading and uploading data files.
- Supporting the fundraising teams with their monthly income recording and reconciliation
- Liaising with external agencies & the finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Run reports for the and Fundraising and Finance Teams.
- Maintain and carry out regular database processes including data cleansing.
- Support the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user trainings and being on-hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partner (i.e. telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Support with ticketing system as a second point of contact in the data team.
- Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Child Safeguarding and Adults at Risk Policies.
You Are
- Someone who has experience of using a Salesforce database, to carry out day-to-day tasks and who understands their importance for organisations such as War Child. Charity / NGO experience would be an advantage.
- Someone with excellent attention to detail, and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under own initiative, take instructions from others and work well as part of a team.
- Experienced in carrying out administration tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
The client requests no contact from agencies or media sales.
We’re looking for a fundraising assistant role to support the Investments and Partnerships team and in particular the donor development and special events coordinators. This role will help SIA ensure that donations are processed accurately and quickly as well as support the events teams to look after fundraisers.
In close collaboration with the donor development coordinator, you will help to grow, diversify, and sustain fundraising income as part of the wider business development team, feeding into our 2030 strategy.
Fundraising Assistant
Location: Milton Keynes - We offer hybrid working with the expectation of three days per week in the office.
Salary: £23,100 per annum
Contract: 12 month fixed term contract (maternity cover)
Hours: 35 hours per week, Monday – Friday.
About the role
SIA’s vision is a fulfilled life for everyone affected by spinal cord injury with the aim to double the number of members accessing our network of services – this role connects individuals and groups with our work, developing long-lasting relationships so that supporters are financially, actively, and emotionally engaged with SIA.
In this role you will play a vital administrative role supporting the Investments and Partnerships team and in particular the donor development and special events coordinators. The Investments and Partnerships Team delivers the charity’s fundraising activities, securing voluntary income to fund services for spinal cord injured people. This role will help SIA ensure that donations are processed accurately and quickly as well as support the events teams to look after fundraisers. The fundraising assistant will also support administrative tasks associated with delivering special events. This is an entry level role into fundraising and is a great opportunity to learn how various departments operate within a charity fundraising team.
About us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert, guiding, voice for life after spinal cord injury.
We’re the leading national charity supporting individuals who sustain damage to the spinal cord resulting in paralysis. We are a dedicated organisation providing high-impact, quality services for people with spinal cord injury and their families. All of our work is based on the personal experiences of our members.
Being a user-led organisation is important to us; more than 11,200 of our members, almost half of our staff and the majority of our trustees live with spinal cord injury.
Benefits
- Annual leave: 28 days per holiday year plus bank holidays
- Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Discounted gym membership at many top gyms across the country
- Free car parking at SIA House
- Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
- Wellbeing – People are at the heart of everything we do. We offer hybrid working in our modern, bright open plan office, quarterly staff development days, annual reviews and regular 121s.
Closing Date: Tuesday 2nd April 12pm
Interviews: Tuesday 9th April 2024 at SIA House, Milton Keynes or online via Microsoft Teams.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Life:
Life's a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people - whoever they are - to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
- Crafting content that educates the public about pregnancy, pregnancy loss and our work
Our values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
We are looking for an outgoing and enthusiastic customer service professional with previous charity experience and experience of supporter relationship work to join our Fundraising team.
This is a new post that will oversee the development and implementation of a Supporter Experience strategy in line with income generation priorities and objectives.
We are looking for someone who is a data driven and innovative professional, passionate about delivering high class journeys for Life supporters with the overall aim of increasing net income and converting supporters into donors.
We are looking for a committed individual who can implement strategic plans and create operational business plans. You will manage and motivate a small team and have an advanced use and understanding of CRM databases to manage supporters and maximise their value.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
- Paid DBS check
- Birthday Leave
- Extra annual leave for long term service
- Length of service awards
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Our Values and Commitment to Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity.
How to Apply:
If you think you have the skills to offer us, please send a CV and covering letter to Life jobs
The client requests no contact from agencies or media sales.
Starting Salary: £32,829- £35,856 (FTE including London weighting)
Contract: Permanent Part-time (17.5 hours per week) Job Share
Location: London – Hybrid working with a minimum of 40% of your time in the London Office (home-based contract may be considered)
Job Profile
The post is a pivotal role in CAFOD’s Asia & Middle East (AME) team supporting the Head of Region in the management and co-ordination of regional programming and organisational processes ensuring smooth administration, programme cycle management and communications. The post holder will be responsible for building effective working relationships with peers in the International Programme Group, as well as with colleagues across CAFOD such as funding, finance, and communications. They will act as the AME focal point for communications, supporting programme teams to develop materials for internal and external audiences.
CAFOD’s Asia & Middle East region currently has core programmes in Afghanistan, Bangladesh, Cambodia, Lebanon, Myanmar, occupied Palestinian territory and Israel, Sri Lanka and Syria.
Key Responsibilities
The scope of the post falls into the following broad functions:
- Support and co-ordination: supporting the Head of Region in the management and coordination of cross-regional work and relevant organisational processes.
- Communications: supporting the effective communication and flow of information across the regional team and with the rest of the organisation, including supporting programme teams to prepare communications materials.
- Programme & financial support: supporting the Head of Region in the management of cross-regional partnership projects/programmes, providing similar support to Programme Officers in the region when their workload requires.
- Administration: providing administrative support to the Head of Region and the regional team,
- Representation: of the region across CAFOD (and occasionally externally), as requested by the Head of Region.
Support and coordination:
- Support and coordinate the region’s responsibilities towards relevant organisational and departmental processes and initiatives, including planning and reporting;
- Maintain and monitor cross-regional budgets and financial statements, working with the Head of Region on quarterly and annual financial reviews;
- Co-ordinate relevant regional/management team meetings, and ad-hoc meetings between members of the regional team and colleagues across CAFOD;
- Work with AME staff to ensure that there is a good level of understanding of CAFOD’s operating systems, policies and procedures, and where necessary provide training and induction.
Programme & financial support:
- Assist the Head of Region in the management of any cross-regional partnership projects/programmes, including correspondence with partners, approval and payment of grants, monitoring and reviewing reports, and maintaining paper and electronic project files.
- Support Programme Officers across the region in their work with partners, managing grants to partners and other aspects of programme support when programme workloads require.
Communications:
- Support the effective flow of information and communication within the regional team and across CAFOD.
- Act as a key point of contact for information on the region’s work and work collaboratively with programme staff and other teams to ensure that CAFOD’s work in the region is fully reflected in the organisational agenda (e.g. in campaigning, fundraising, communications or media work).
- Be an active source of internal communication, providing easy access to information by developing and maintaining a regional team SharePoint site, as well as other specific sites on the intranet, and engaging with the media team as appropriate.
Administration:
- Provide administrative support to the Head of Region, including correspondence, information systems, management of the team diary, preparation and follow-up of monthly team meetings, design and monitoring of filing systems, and maintenance of database and other systems to provide effective planning, communication and information flow,
- Accompany staff to ensure efficient and effective use of the Programme Cycle Management system, working in conjunction with other teams in CAFOD, to provide support when necessary (e.g. when access is disrupted),
- Be the first point of contact and/or provide essential administrative support to the regional teams.
- Organise and co-ordinate induction for new staff directly managed by the Head of Region
- Provide administrative support to other members of the team where required, including helping to organise programmes for overseas staff/partner visits, travel and accommodation needs, routine correspondence, and occasional cover for colleagues when absent,
- Coordinate the work of the region’s London-based volunteers and liaise with relevant staff on all volunteer-based issues.
Representation:
- Attend and represent the region in CAFOD networks, working groups and similar fora on behalf of the Head of Region, or other members of the team as required,
- In agreement with the Head of Region attend external meetings or events occasionally and identify and follow up on actions from these.
Focal Point Responsibilities
The Regional Support Officer is the AME regional focal point on Safe, Accountable, Dignified and Inclusive programming (SADI). This role is currently held by the other job-share, but this post-holder will deputise from time to time.
Your role is responsible for ensuring that the programming work you are accountable for is safe, accessible, dignified and inclusive, providing ongoing support and follow-up to our partners in this area.
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Essential Criteria
- An understanding of CAFODs faith-based partnership approach to development reflected in the Our Common Home strategic framework.
- Knowledge and some experience in budget planning and monitoring
- Knowledge and experience of Programme Management Cycle and PDMEAL
- Proficient in data management and usage, including the use of complex databases and programme cycle management systems and tools.
- Experience in managing robust systems and processes for information sharing, communication, and coordination.
- Excellent organisational skills and an ability to manage international conference calls/meetings & minute-taking.
- Understanding of effective and values-based partnership work between northern and southern organisations and communities
Job specific Criteria
- As part of CAFOD’s commitment to combating the climate crisis, CAFOD aims to minimise travel. There may be a requirement to travel up to 4 to 6 weeks per year.
Desirable
- Understanding and experience of programme management and quality standards in an international development context.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post may involve contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
The client requests no contact from agencies or media sales.