Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 15,000 dogs; we never put a healthy dog down.

The role of the Supporter Relations is primarily to promote the work of Dogs Trust to key audience groups by providing first-class customer care to potential and existing legacy pledgers; this includes carrying out presentations in the community, managing press and social media messaging and responses as well as organising rehoming centre tours and supporter events. They are also responsible for organising the hugely successful annual rehoming centre Fun Days, which currently attract a footfall of nearly 60,000.

The position is based at a Dogs Trust Rehoming Centre, but is part of the Marketing Department. You'll work closely with the Head of Supporter Relations, who is responsible for the team’s strategy and operations, ensuring they are kept updated with all developments and work undertaken.

The successful candidate will have experience in a public facing role within marketing, PR or fundraising, a good knowledge of the local area and a passion and committment to the work and aims of Dogs Trust . You'll be a strong communicator with excellent interpersonal and organisational skills and the ability to develop and prioritise own workload working well under pressure and to deadlines. A full clean UK manual driving license is essential due to the travel requirement of the role.

RIVERSIDE STUDIOS BACKGROUND

Riverside Studios is reopening in the autumn of 2019 after a five-year redevelopment. 

Riverside Studios is a dynamic cultural venue where audiences, artists and communities come together to discover and participate in extraordinary arts and entertainment.

Our new building will offer flexible performance spaces, TV Studio, cinemas, event and rehearsal spaces, gallery, workspaces, an archive and bars & restaurants.

Riverside Studios will be a free-flowing confluence of theatre, film, music, dance, comedy, art, enterprise, events, innovative technology and hospitality.

Riverside Studios is operated by the charity, Riverside Trust, our charitable aims are to present high-quality arts and to make them accessible to all. We believe that the arts have the power to improve and change lives. Riverside Studios will be a gateway to the arts for everyone through our bold Artistic and Community Programme.

With over 650,000 visitors, 1,000 artists, 1,000 community members, 300 live performances, 150 TV shows, and 100 films a year Riverside Studios will be making a huge impact on the arts and local communities.

POSITION PROFILE

This position will be supporting the Development Director as part of the Riverside Studios’ Development team which is responsible for delivering philanthropic income to support the charities long-term financial sustainability. The income streams which the team will manage will be individual giving, corporate partnerships, and trusts and foundations. The Development Assistant will work on across all these income streams but will focus on the individual giving which is structured mainly through a membership scheme.

The Development Assistant will be responsible for all membership activity including administration, development and growth of the membership scheme which promotes positive and enduring relationships and demonstrates the vital role of philanthropy at Riverside Studios.  

This role is well-suited to someone with membership relations and stewardship experience in the cultural sector, or a client-facing/donor recognition background with transferable skills, and who enjoys working with people, pulling up their sleeves and working in a small, but ambitious, team.

Membership Relations and Stewardship

• To be responsible for the recruitment, engagement, retention, renewal, growth and reporting of Riverside Studios’ Membership Scheme working to targets

• To administer all levels of the memberships which range from Patron’s Circle (high level supporters) to Dive In Member (community members)

• To act as a first point of contact for prospective new members, maintaining regular personal communication with all levels to ensure a high level of stewardship with a view to encouraging excellent rates of renewal and upgrading to higher levels of giving

• To support the Development Director with the cultivation, communication and record keeping for strategy for all levels of membership

• To draft copy and manage dispatch of the Membership Newsletters, communications and event invitations  

• To manage the delivery of benefits to members including priority booking and advance announcement

Events

• To support the Development Director in conceiving, developing and executing fundraising events including regular members and cultivation events

• To manage invitations, RSVPs and guest lists for all Development events

• Attending regular events, greeting and speaking with members and stakeholders of all levels, acting as an ambassador for Riverside Studios

Fundraising

• Although the Membership Scheme is the priority there will be an opportunity to work with the Development Director across all elements of the fundraising strategy and income streams 

• To assist with the development and support the implementation of special fundraising projects
• To process Gift Aid through HMRC on a quarterly basis and to maintain accurate and organised records of Gift Aid claims both on paper and in the database as required
• To check and code income on the Finance Manager’s monthly income reports

Communications

• To update and maintain accurate and up-to-date records for all members – prospective, active and past - on our database, developed by RED 61 (VIA)

• To assist in the editing and maintenance of fundraising pages on Riverside Studios’ website

• To assist the Development team to ensure the compliance of handling of data is GDPR

compliant

• To ensure that individual supporters are credited in line with funding agreements and agreed benefits policies wherever relevant

Other

• To work with other Riverside Studios team members, particularly the Communications and Marketing Manager, to ensure a consistency and strong message of the value of supporting Riverside Studios

• To attend and contribute to regular team meetings
• To attend and represent Riverside Studios at a range of events as required

• To regularly attend Riverside Studios shows and projects including performances, press nights, development events and other events

PERSON SPECIFICATION

The ideal candidate will be able to demonstrate the following skills, experience and qualities:

Essential

• An affinity for the mission, vision and work of Riverside Studios and a passion to help achieve its success.
• Ability to prioritise, organise own workload and work effectively in a busy and demanding environment.
• A positive attitude with a high level of self-motivation and ability to work using your own initiative.
• Ability to find quick and effective solutions to practical problems.
• Excellent communication skills, both written and oral, with a range of people and environments.
• Proven ability to work flexibly under pressure, to priorities and to meet deadlines and work within set budgets.
• Proven IT skills across Office products.
• Flexibility in relation to duties and working hours which will require evenings and weekends.

• Excellent time management.
• Excellent IT skills and knowledge of databases such as MailChimp and Red 61 (VIA)

Desirable

• Experience in administering membership scheme in an arts organisation

TERMS AND CONDITIONS

Salary: £25,000

Working Hours: 35 hours per week.  The post holder will be required to work flexibly with regular evening and weekend work. 

Holidays: The annual leave entitlement is 25 days plus statutory holidays.

Pension Scheme: Riverside Trust operates a stakeholder pension scheme to which the employer and employee both contribute

Probation: Six months

Contract type: Permanent

Equal Opportunities:Riverside Trust supports the principle of equal opportunity in employment and opposes all forms of unlawful or unfair discrimination on the grounds of colour, race, nationality, ethnic or national origin, gender, marital status, disability, age, sexual orientation, or religious or political beliefs. To avoid discriminatory practise in recruitment of new employee’s selection for interview is based entirely on job related criteria.  Riverside Studios complies with Equal Opportunities, Health & Safety, Personnel and other policies at all times.

Confidentiality:  To keep confidential the internal workings of the Trust.

Riverside Studios encourages attendance of performances with a discretionary allocation of complementary tickets to employees.

HOW TO APPLY

If you wish to apply for the position please provide the Recruitment Timetable (below)

Please send:

•  A comprehensive CV
• A covering letter (maximum two A4 sides) or two minutes of video describing your suitability for the position and specifically how your past experience matches the job description and person specification
• A completed equal opportunity form

Applicants should provide contact details for two references, we will seek your permission before making direct contact with any referees. Please note that it is likely we will seek to take up one reference for candidates progressing to second interview, prior to making an offer. All offers of employment will be subject to the receipt of satisfactory references. All applicants must be eligible to work within the UK.

Please submit your application by email with ‘DEVELOPMENT ASSISTANT’ in the subject line. 

Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC-UK

IRC-UK was established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve.

Since its establishment IRC-UK has grown rapidly and is now acknowledged for its high quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender based violence. IRC-UK comprises approximately 100 staff across five departments.

The IRC also has offices in Berlin, Bonn, Brussels and Geneva.

The Awards Management Unit (AMU)

Established in January 2016, the Awards Management Unit (AMU) is a global unit with staff based in Bonn, Berlin, New York, London, Nairobi, and Amman. The AMU is responsible for identifying, securing and managing all funding from statutory/government donors. The unit is organised into five pillars: Strategic Partnerships and Analytics, Programmes and Grants Support, Compliance and Policy, Programme Development, and Training.

The AMU is a bridge between donors and the field: providing expert technical advice to the field, while maintaining portfolio-level visibility to ensure consistency and compliance, and manage risk. This unit ensures that donor compliance policies and procedures are implemented consistently, and supports all staff working across the grants management cycle for all restricted funding from global government sources. The unit operates within a matrix management system across teams in Germany, the US and the UK, driving functional integration between all relevant units and staff, in collaboration with the Senior Vice President AMU, Vice President, AMU and the Senior Vice President for Europe in relation to overarching issues with European donors.

The Purpose of the Role

As Team Administrative Assistant, you will assist the Deputy Vice President and the AMU team in achieving its goals, ensuring all administrative activities are handled as effectively and efficiently as possible. This role will require some day to day support to the AMU’s Deputy Vice President in terms of providing logistical support for travel and meetings, coordinating team communication pieces and ensuring any requests are well coordinated. In addition this role will provide administrative and logistical support to the Awards Management Unit staff based in London and occasionally other European offices.

Scope and Authority

In this role you have authority to make routine decisions about day to day team matters but most decisions would be deferred to the line manager or another team member.

Key Working Relationships

• Reports to the AMU Strategic Project Manager
• Closely supports the AMU’s Deputy Vice President, occasional support maybe required to other AMU Directors
• Close coordination with the AMU Management team including colleagues based in New York, Berlin, Bonn and Brussels
• Close coordination with all individuals in the AMU relating to organising meetings and travel arrangements
• Coordination with IRC-UK HR team, Finance team, Receptionist and with the AMU Unit Manager based in New York

KEY ACCOUNTABLITIES

• Coordinate logistics and provide administrative support for the AMU Deputy Vice President and AMU team in London
• Respond to day-to-day communications on general AMU issues in a timely and polite manner
• Work with travel provider(s) to arrange and coordinate travel arrangements, visas and booking system for Europe-based AMU staff
• Support travel arrangements for AMU staff visiting the UK from other offices as necessary
• Support the planning of meetings, including agendas, compiling and sending relevant pre-reads, taking minutes, and ensure follow-up of action item
• Coordinate AMU contribution to organizational communications and newsletters including fortnightly newsletters and bulletins
• Handle all logistic arrangements for meetings, events and workshops: source and book the venue, arrange the IT facilities and refreshments/lunches
• Liaise with AMU senior staff visiting the UK to organise schedules and meetings as necessary
• Advise relevant budget codes to managers/directors for authorization
• Process credit card receipts and expenses for Deputy VP for AMU
• Support special projects as agreed with Deputy VP for AMU
• Assist in acquiring signatures for legal documents as required
• Work with AMU staff to ensure that distribution email lists are kept up-to-date
• Format documents for internal and external communications:memos, emails, presentations and reports
• As required support induction sessions for new staff on AMU (processes, schedules, induction packs)
• When required, support staff in engaging consultants, ensuring relevant paperwork is completed, and processing invoices
• Update and maintain AMU introduction presentation and other materials for Directorate to use
• Advise team on key policies, procedures and where documents can be found on the on intranet; suggest and help implement new policies, procedures and initiatives to improve the team experience as necessary
• Support managers to track team travel, working from home, annual leave and general team whereabouts
• Devise and maintain electronic filing system ensuring that documents are kept up to date
• Assist with tracking of budget expenses and additional finance activities as requested
• With New York counterpart, act as lead on maintaining AMU pages of intranet (‘RescueNet’)
• Maintain a resource library on box and rescue net and provide updated information to staff
• ‘Champion’ and advise on GDPR data protection for AMU teams raising actions or issues as required

PERSON SPECIFICATION

Essential

Experience

• Solid experience of work in an administrative role and supporting senior staff
• Demonstrable experience, and enjoyment, of providing administrative support to a busy team
• Experience of arranging international travel

Skills, Knowledge

• Excellent administrative skills with the ability to plan and prioritise work for self and others
• Strong attention to detail
• Excellent time management skills
• Ability to coordinate multiple meeting, workshop and event tasks and a number of complex details on a concurrent basis
• A collaborative and confident team player with strong interpersonal and communication skills: ability to successfully and effectively liaise with people within and across departments in a multi-cultural environment
• Highly computer literate and proficient in the use of Microsoft Word, Excel, PowerPoint and Outlook
• Excellent written English and communication skills
• Solid organizational skills, detail-oriented, with ability to handle multiple tasks and prioritize tasks
• Ability to learn, understand and problem-solve quickly
• A team player and an independent performer in a very fast-paced environment
• Flexible work attitude and a calm manner
• Strong interpersonal skills and the ability to work with stakeholders at all levels
• Resourceful and solutions focused with ability to suggest improvements to procedures
• Maintains sensitivity, confidentiality and diplomacy with senior colleagues.

Desirable

• Demonstrable interest in working for an international non-profit organization
• Knowledge and proven experience of project management
• Experience working in a complex and fast paced global organization
• Basic knowledge of GDPR compliance requirements
• Language skills in French or Germany

The deadline for applications is midnight between Sunday 1st December 2019 / Monday 2nd December 2019.

Interviews will take place on 16th & 17th December 2019.

Candidates must have the right to work in the UK.

Do you have a passion for excellent customer service with strong administrative skills and a polite telephone manner? If so, we are looking for an outgoing and enthusiastic Supporter Care Administrator to join our Supporter Care team. This role will allow you to carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.

The Supporter Care team is part of the wider Supporter Marketing team within the Fundraising department. The Supporter Care Administrator is responsible for ensuring that people receive an excellent standard of customer care to maintain supporter satisfaction and to generate the maximum amount of income for dementia research.  

This is a part time; fixed term contract opportunity working Monday to Wednesday (22.5 hours per week), for a period of 9-months, or on return of substantive post holder, whichever is earlier to cover a period of maternity leave.

Main tasks of role:

• Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials
• Managing enquiries received by email and post, either by responding or forwarding as necessary
• Contacting current supporters via telephone in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors
• Recording feedback and assisting in the resolution of complaints
• Processing donations from telephone calls and mailings, acknowledging supporters appropriately
• Sending out materials, processing donations and sending appropriate acknowledgements relating to community fundraising, sporting events and donations given in memory
• Processing new direct debit instructions and standing order payments, amending and cancelling gifts as necessary
• Amending supporter details as necessary
• Dealing with incoming post
• Updating team procedures as required
• Recognising fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how donations positively contribute towards the cause

What we are looking for;

• GCSE in Maths and English, or equivalent
• Good knowledge of Word, Excel, Outlook and databases
• Excellent telephone manner
• Excellent written communication skills
• Ability to work with a high level of accuracy and attention to detail
• Good organisational skills and the ability to prioritise workload
• Experience of working in a customer facing role
• Experience of handling complaints and queries

Location: Granta Park, near Cambridge

Salary: Circa £11,700 pro rata, per annum (£19,500 FTE per annum) plus benefits

Please download the Vacancy Pack for more details.

The closing date for applications is the 8th December 2019, with interviews to be held on the 16th December 2019. However, we would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a certain date.

Please note that the official job title for the successful candidate will be Supporter Care Executive. When accessing our online recruitment system, the role will be listed as Supporter Care Executive.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

A chance to support delivery of an extensive programme of high-quality events across the UK. The BGS is a dynamic, thriving medical society united by a mission to improve healthcare for older people. We run around 45 meetings a year ranging from 3-day national conferences in the spring and autumn to scientific and region meetings. Join our small but energetic Events Team to provide administrative support for our diverse events.

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

Alzheimer’s Research UK (ARUK) is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

The Regional Corporate Team at ARUK is a newly formed team enjoying an exciting phase of growth who require a proactive and organised colleague to provide the team with vital administrative support. 

The successful candidate will support on partnerships with companies such as Dyson, The Perfume Shop and JP Morgan while building excellent relationships with supporters from within those organisations.  This role with also support our business development team with their approaches to prospective companies. 

Main duties and responsibilities of the role:

• Provide general administrative support for all members of the team.
• Assist with ad hoc projects as required by team managers.
• Ensure accurate recording keeping through use of our CRM system.
• Be the main internal point of contact for the Regional Corporate Team.
• Attend weekend/evening events where necessary.
• Respond to incoming team enquires in a prompt and professional manner.
• Ensure accurate financial records are kept, by reconciling gifts across multiple donation platforms.
• Fundraising stock management and distribution.
• Assisting the team with event planning, including sourcing pricing quotes, booking equipment and ordering merchandise.
• Update the team intranet and website pages and engage with supporters on social media.

What we are looking for:

• Education to A-level or equivalent.
• Confidence working with computers and Microsoft Office; knowledge of Word, Excel, and Outlook.
• Good verbal and written communication skills.
• Ability to prioritise and effectively manage multiple tasks.
• Excellent planning and organisational skills
• Excellent attention to detail.
• Experience of using databases.
• Experience working in a customer/client facing position.
• Demonstrable administrative experience or relevant transferable skills.
• Experience of building and managing relationships with colleagues.

Location: Granta Park, near Cambridge.

Salary: Circa £22,000 per annum, plus benefits

Please download the Vacancy Pack for more details.

Please note that the official job title for the successful candidate will be Regional Corporate Partnerships Executive. When accessing our online recruitment system, the role will be listed as Regional Corporate Partnerships Executive.

The closing date for applications is the 24th November 2019, with interviews to be held on the 5th December 2019. Please indicate in your cover letter if you are unable to attend on this date.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

This role has been created to support Prism the Gift Fund's growing team with general office administration as well as data processing and other financial administrative tasks. Prism is a talented team of exceptional colleagues who are professional, dynamic and hard working.

WHO WE ARE

Prism the Gift Fund (Prism) increases giving to charity by offering a personal service to those donating large sums of money. We are an entrepreneurial and dynamic charity, working with high net worth individuals, foundations and groups of donors to administer their charitable giving. Our growing team is a talented team of exceptional colleagues who are professional, dynamic and hard working and we’re proud to be one of the Escape 100: Best companies to escape to in 2019! We also won the Luxury Briefing Award for Best Philanthropy Offering this year and the MPF Award for Management Excellence 2018 for ‘Best Philanthropy Engagement’.

Prism the Gift Fund is a UK registered charity, and company limited by guarantee in England and Wales. Our mission is to increase the flow of funds into the charitable sector which we deliver through 2 key offerings:

• Donor Advised Fund (DAF) services to HNW / UHNW individuals & families who channel their national and international philanthropy through Prism the Gift Fund as a time, cost, and tax effective alternative to one’s own grant making foundation.

•  Collective Fund services - charitable, finance, and governance infrastructure - to groups who want to create brands or projects of a charitable nature under the auspices of Prism the Gift Fund. The Collective enters into a relationship with Prism, benefiting from our charitable expertise and where we provide the administration, due diligence and disbursement of the funds raised in their name.

Both of the charity's service offerings have increased exponentially in popularity over the last five years, with Prism's income and grant making to charities around the world last year being in excess of £45m and £25m respectively.

KEY RESPONSIBILITIES

· Maintenance of office systems including answering the telephone and re-directing calls, filing, meeting and     greeting clients, collecting and managing incoming post and drafting timely replies to incoming correspondence

· Act as a first point of contact for the office and support Relationship Managers with responding to general enquiries from individuals, organisations and other stakeholders

· Provide administrative support to Relationship Managers

· Liaise with and support our internal team to ensure all donations are processed and recorded efficiently

· Work with the Collective Fund team to capture relevant account management information

· Ensure thank-you letters are drafted and sent to donors

· Support and deliver other projects and tasks in line with developing your skills and experience

CANDIDATE

· Minimum Maths and English GCSE at grade C or above

· Previous work experience essential

· Excellent organisation and administration skills

· Strong oral and written communication skills

· Strong numerical skills

· Highly proficient in Word, Excel, PowerPoint and databases

· Professional interpersonal and communication skills to a wide range of people at all levels of situations on

 the phone, face to face and in writing, for engagement with staff, Trustees and external contacts

· Since the successful candidate will be communicating with clients on a regular basis, a proficiency in both written and spoken English is necessary.

· Able to prioritise a varied and fast paced workload

· Able to make judgement as to when to take the initiative

·     Passionate and interested in the Charity Sector

WORKING HOURS: 9.00 – 17.30, Monday to Friday with an hour for lunch.

Humanists UK now has a vacancy for an Administration Officer. This is an important role in the organisation that helps keep the office running smoothly in its day-to-day operations. The Humanists UK Administration team plays a vital role in supporting the other departments and sections within Humanists UK, including administering training courses and events; processing new memberships, donations, and shop orders; and acting as the first point of contact for phone calls and visitors. This is a varied role requiring good organisational skills, and the ability to multi-task and remain unflappable!

If this appeals to you, and you’d like to be part of the team, please download the application pack and complete the application form, detailing how you match the individual criteria. The pack has all the information you need — download today!

Applications close on Sunday 24 November

We are looking for an enthusiastic and self-motivated IT Administrator who has attention to detail and great project management skills. Managing and ensuring our IT, Database functions run well and ensuring all aspects of reporting are readily available to staff and Trustees. The post holder would be expected to work from the office or from home as agreed.

Main role responsibilities

Operations 

Regular Activities 

· Maintaining all databases, files and ensuring all operations run smoothly. 

· Ensure inter-department integration flows 

· Monitor and manage the integrity of our IT (for example Microsoft Office, Office 365, Zoho Expenses, Donor Perfect) and also be our GDPR complaints/queries go to - Sage Accounts will be monitored by the CEO) 

· Ensuring Office 365 user security, permissions at top level are accurate to allow correct and appropriate visibility, as is necessary and in compliance with GDPR 

· Manage setting up all New Year forms /sheets required 

· Manage IT contracts 

· Investigating new IT initiatives that enhance the charities work and supporting all departments to utilize well 

· Collation and production of all KPIs for the board, monthly reports from all departments and annual report 

· Become proficient in Donor Perfect (DP) & Weblink forms layout management to ensure all relevant information is captured correctly that affects all departments. Hearing and assisting staff to achieve best utilization of DP 

· Design and setup appropriate reporting as required by departments in Donor Perfect 

· Maintain and Manage a robust “Help” arm for staff 

· Other tasks as your line manager requests 

Responsible for keeping up to date with the work of Nicodemus and issues relating to youth poverty 

· Acquiring and absorbing information on all aspects of Nicodemus’ work and global youth poverty in order to answer related enquiries and communicate our responses. 

· Ensuring familiarity with all Nicodemus services. 

· Develop understanding and clarity about our partnership programmes 

General responsibilities: 

· Contribute to team and organisational priorities 

· Be proactive in keeping up to date with developments affecting the role 

· Carry out other associated duties as they arise, develop or be assigned in line with the broad remit of the post 

· Abide by organisational policies and practices, and the charity’s working principles 

· Take responsibility for delivering specific elements within projects working to agreed objectives and time frames. 

In the light of our Christian ethos and purpose, we reserve the right to recruit Christians where there is a genuine occupational requirement (GOR) to do so.

Finance & Data Administrator

The Benevolent is a charity that gives financial assistance and welfare services to people who have worked in the drinks industry. We are looking for a part-time Finance & Data Administrator to provide support for our small, friendly team.

About you

We are looking for someone with good general office admin skills, a head for numbers and an innate empathy with the charity's social welfare work.

Reports to: Finance Manager

Terms of Employment: Part time, 3 days per week 09:00-17:00

Purpose: The Finance & Data Administrator will provide administrative support for the charity's financial management and fundraising, with particular responsibility for maintaining the CRM database.

Essential:

• Good IT, interpersonal and communication skills
• High level of accuracy and attention to detail
• Ability to maintain confidentiality
• Flexible approach and a good team player

Desirable:

• Finance / accounting experience
• CRM database experience
• Charity sector experience

Key Responsibilities

• Record financial data using Sage software – sales invoicing, purchase invoices, beneficiary & supplier payments, nominal entries, fixed assets, depreciation, prepayments and accruals.
• Assist with credit control, monthly bank reconciliations, annual budgets, quarterly management accounts, checking monthly expense claims and credit card expenditure.
• Count and record cash raised at events.
• Set up and check online bank payments.
• Record income from fundraising websites including JustGiving, CAF and Paypal.
• Update CRM system with data on individual donors, corporate partners and beneficiaries.
• Be prepared to support administrative tasks relating to the running of the charity including any activities relating to events run by out-sourced event companies.
• Other duties as assigned.

Terms and Conditions of Employment

Role.This is a part time role starting in January 2020

Salary:  £14,400 for 3 days

Pension: 10% of salary contributed by The Benevolent

Life Assurance:Life cover offered at three times annual salary.

Travel: Eligible for interest-free Season Ticket Loan Scheme after probation period (3 months)

Days and Hours of Work: 21 hours per week, 9.00am to 5.00pm Wednesday to Friday (including an hour for lunch). 

Location:The place of employment will be the The Benevolent’s offices in the International Wine & Spirit Centre 39-45 Bermondsey Street London SE1 3XF.

Notice Period: 4 weeks 

Application

Please send a CV and covering letter by 5pm on Wednesday 27th November.

Only applicants who have the right to work in the UK or have a valid visa or work permit for a minimum of 6 months at the time of application will be considered for this role. 

The Benevolent is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief.

Interviews will be held on Thursday 5th December 2019.

This an exciting opportunity for an organised, part time Fundraising and Communications Administrator to join our amazing charity, which exists to provide children from disadvantaged backgrounds with a wonderful week of mud-and-magic in the British countryside.

It’s a great time to join Farms for City Children. We already support thousands of children across England and Wales every year and our new strategic direction will see us grow further, reaching more children who deserve a discovery filled week-in-wellies.

About the Role

We are looking for a first class administrator with strong database management experience to join our Exeter based fundraising team as we embark on a period of growth and development.

Working within an expanding and varied department (between 20 and 30 hours per week), you’ll undertake a diverse range of tasks to support our fundraisers as they concentrate their efforts on generating income.  You will maintain the fundraising database to ensure it is up to date and that the records for all supporters are accurate and consistent. You will prepare and administer correspondence to ensure excellent supporter care, manage mailings that include applying database queries for data extraction, mails merges and printing. There will also be the opportunity to assist in the planning and implementation of internal fundraising events as well as supporting volunteers who put on in-aid of events or participate in third-party challenge events.

About You

This role requires significant administration experience and a strong insight into building long-term donor loyalty by providing exceptional customer service. Your outstanding communication skills will be matched by strong database skills ensuring you can confidently record, maintain, report and analyse the charity’s supporter data and fundraising income.

Your interpersonal skills and collaborative approach will be pivotal to cultivation of external stakeholders and supporting the fundraising team.  

In order to succeed you will be highly motivated by the charity’s work with children, food, the countryside and farming; have an excellent working knowledge of CRM’s, Microsoft Word, Excel, and Outlook; strong attention to detail, producing work with a high level of accuracy. Excellent written and oral communication skills - particularly a welcoming telephone manner to provide excellent donor stewardship to supporters at all times, maintaining positive working relationships with donors in order to build lasting support. You will be adaptable and organised in prioritising workloads and work effectively to deadlines

What we Offer

In return you will receive a starting salary of between £19,000 and £20,500 (pro rata) and a range of benefits, which include:

• 25 days holiday plus statutory bank holidays (pro rata)
• 6% employer contribution to NEST pension scheme
• Employee Assistance Programme
• Dog friendly working environment on a farm in a beautiful location

Deadline for applications is 9am on Tuesday, 26 November 2019.

To apply please submit your CV and a supporting statement, outlining how your experience meets the criteria.

Interviews will be held on Tuesday 3rd December, at our Head Office near Exeter.

ABSOLUTELY NO AGENCIES – DIRECT RECRUITMENT ONLY

Finance and Administration Assistant (Initially 12-month fixed term maternity cover with the potential to become permanent afterwards)

Reporting to: Finance Manager

Location: Belsize Park/ Hampstead

Hours: 5 days per week, 9:30am – 5.30pm (35 hours per week) 

Salary: £22,000 per annum

The position of Finance and Administration Assistant forms an integral part of Gaia’s small team. It requires carrying out a wide range of administration tasks to ensure the smooth running of the office, as well as administrative support for Gaia’s core programmes. Daily accounting and processing of payments and payroll, are among the financial tasks required.

The role is office-based. We are looking for someone who loves organizing and is an excellent multi-tasker, able to support a small and busy team. The candidate will support the Financial Manager with a series of bookkeeping requirements, and therefore attention to detail is paramount. If you’re a good coordinator with a team ethic who likes to problem solve, ensure things function smoothly and bring positivity to your work, this could be the job for you!

Purpose

• To support the Finance Manager with bookkeeping requirements, budget assistance, including various tasks such as gathering quotes and general clerical support

• To ensure the Gaia office runs smoothly including the maintenance of systems, rhythms and procedures, general office administration and correspondence, the organizing of meetings and minute taking.

• To provide clerical and administrative support to the Gaia team as well as ad hoc support for partner organisations and international allies.

• To fulfil some Personal Assistance/ Secretarial duties for Gaia’s Director and/or Trustees.

• To liase with Gaia House team and help to coordinate visits and events.

Specific responsibilities will include:

1. Financial Support and Bookkeeping

• • Perform day-to-day accounting using SAGE software and maintain financial records and filing systems

  • Process invoices and claims ensuring the coding, authorisation and payment details are correct and initiate payments using internet banking

  • Perform monthly control account and bank reconciliations

  • Manage petty cash and perform fortnightly reconciliations

  • Manage credit card and perform monthly reconciliations

  • Assist with the monthly payroll process

  • Assist with production of monthly management accounts and donor reports

  • Perform grants payable reconciliation ensuring that the supporting documents received from partners are valid and that the amounts from the documents

    agree with the financial report received

  • Gather any quotes that the Finance Manager requires in order to complete

    project budgets

  • Ensure financial controls operate in line with policy and procedure

  • Process and Monitor Gift Aid claims

  • Monitor Gaia’s bank accounts to make sure all payments are in line and as

    expected

  • Provide support for and respond to enquiries from staff and overseas partners

    as necessary regarding financial administration procedures, budget monitoring

    and other financial matters

  • Monitor income from ticket sales as and when necessary

  • Undertake general financial administrative duties including liaison with

    suppliers, donors, partners and bankers

  • Assist with the annual audit process

  • Willingness to provide support out of hours if necessary and if urgent

    situations arise.

2. Administration

• Support the team in secretarial, administrative and organisational tasks, such as internal filing, responding to external enquiries and coordinating diaries, such as annual leave, lunar cycles and team rhytms (weekly calls, team meetings, go-deep days etc)

• Coordinate the scheduling of regular team meetings including a weekly team ‘check-in’, bi-monthly full team meetings and quarterly Trustee meetings

• Support team members to coordinate conference calls

• Maintain office systems and procedures including answering the phone, health &

  safety, post & couriers, stationery, liaising with the landlord and other service

  providers and suppliers

• Oversee the maintenance and up-keep of equipment such as printers and

  computers, phone systems, cameras and dictaphones

• Maintain up-to-date records of Gaia’s supporters, events attendees and individual

  donor contact databases using WhiteFuse

• Update and maintain Gaia’s systems for storing and cataloguing books, DVDS and

  CDs of interest to the Gaia team and keeping abreast of our book stock and events

  materials

• Assisting in the efficient filing and storage of materials

• Contribute to regular reviews of staff organisational processes and support

  training such as efficient email use and filing to improve the team’s capacity to

  work efficiently

• Manage travel, insurance, conference and meeting logistics and schedules in the

  UK and abroad for Gaia’s Director and staff

• Manage travel, insurance, accommodation and logistical schedules of large

  partner meetings in various international locations. This will involve corresponding with various partners from different locations, adding complexity to plans, and support with visas, using initiative when challenges arise

• Provide new staff and interns with an office induction and liaise with Gaia’s technical support team to arrange email access and systems set up

• Contact Gaia’s technical support team on behalf of any team member experiencing technological/computer difficulties

• Carrying out any research as and when necessary on potential funding opportunities for Gaia, and sending details of potential grant-giving organisations onto the relevant team members

• Hosting regular fundraising meetings, taking notes and distributing them efficiently to those involved

• Ensure a pleasant, beautiful and effective office environment, showcasing good ethical, ecological and climate change practices

3. Administration (at Gaia House)

• Assisting in the organisation and hosting (including catering if necessary) of Gaia events, such as talks or workshops at Gaia House, as well as external talks and gatherings.

• Support the quarterly Trustee meeting by ensuring all Board reports are sent out on time, and that the House is ready for all meetings, and left in the condition in which it is found

• Take Minutes at the Trustee meeting and distribute the completed Minutes within good time of the following meeting

• Provide refreshments, meals when necessary, and prepare Gaia House ahead of Trustee Meetings

• When needed, meet and greet guests upon arrival at Gaia House, ensuring that the main meeting rooms are ready and orderly

• Keep track of guests staying at Gaia House, coordinate with house team, and be available if required to show them the basics of Gaia House, wi-fi passwords etc.

4. Project and Network Support

• Manage travel, insurance, conference and meeting logistics and schedules for partners and Associates when required

• Provide administrative advice and support to partners as and when required. This may involve creating small handbooks about key systems, functions or organisational processes, which create more efficient working.

5. PA and secretarial responsibilities

• Maintain and coordinate the Director’s diary, particularly pre, post and during periods of international travel

• Be open to moving between the Gaia office and Gaia House with limited notice if the Director is experiencing technological issues, or requires assistance etc.

• Support the Chairman of the Gaia Trustees with emails and personal flight bookings as requested

Terms and conditions

The position is 12-month fixed term full time, 35 hours per week maternity cover, that may become permanent role after 12-month period. The post is subject to a 6-month probationary period. Annual leave is 25 days plus public holidays and any organisation- provided extra days.

The salary for this post will be £22,000.

Person Specification

Education

• Minimum of ‘A’ levels or equivalent standard education

• Bookkeeping qualification (AAT, ICB or other recognized qualification)

Essential Experience/Skills

• Extensive bookkeeping experience and appropriate qualification

• Highly numerate and experience using SAGE accounting software

• Understanding of accounting and financial management processes and

  procedures

• Experience in managing a purchase ledger including internet banking and petty

  cash systems

• Exceptional organisational and administration skills with a logical, systematic

  approach to work, ability to multi task and pay attention to detail

• Strong written and oral communication skills

• A professional, self-motivated, self-starter with the ability to work using their

  own initiative and provide solutions to problems

• Ability to work in a busy office environment that demands high levels of

  concentration while coping with frequent interruptions

• Ability to work to tight deadlines, cope with a varied and demanding workload

  and ability to respond effectively to changing priorities

• Willingness to fit in to a busy, small team; flexible, hands on, willing to work at all levels and to ‘muck in’ and support the team

• Solution oriented with strong problem-solving skills

• Excellent computer skills, and ability to provide support to the team

• Interest in ecological and social justice, climate change and international development.

Desirable experience/skills:

• Experience in managing IT and communication systems

• Knowledge of the HSBCnet, Triodos and American Express internet banking

  system

• Experience in charity fund accounting and preparation of donor reports

• Experience in management accounting including budget preparation and

  management

• Knowledge of the voluntary sector and environmental issues

To apply, please download the application pack to complete a brief application form and attach a CV outlining your career to date, plus any academic and professional qualifications. Also include details of any voluntary post undertaken. Please send your application to us by 5pm on Sunday 1st December.

Role profile: Fundraising Assistant – permanent subject to six month probationary period

Hours: 37.5 hours per week

Salary: £18,500-£22,000 depending on experience

Annual leave allowance: 28 days including bank holidays

Location: The Cotswolds Dogs & Cats Home, Cambridge, Nr Dursley

Introduction

As a leading animal rescue charity in the Cotswolds we care for hundreds of abandoned, abused and neglected animals each year and find them incredible new families.  We also support pets belonging to families with low incomes ensuing they have access to veterinary treatment and do not suffer because of cost.

The Cotswolds Dogs & Cats Home opened in September 2016, and as the profile of the charity has increased, we have gained more support from the local community.  It is vital to the success of the fundraising function that we both engage and nurture our existing supporters as well as grow our supporter base. The Fundraising Assistant will be key to ensuring we provide a great experience for our supporters.  We have a wonderful volunteer fundraising committee who organise a number of fundraising events and initiatives throughout the year and the postholder will be central to supporting this team who give their time freely to the charity.

The successful candidate will ideally have some experience of fundraising (particularly in community and events), and marketing/social media, they will be great communicators, must be able to work on their own initiative and will have huge amounts of energy, commitment and enthusiasm. A passion for animals is a must.

Key Objectives & Responsibilities

This is an exciting stage in the charity’s development and the Fundraising Assistant post will support the fundraising department in the effective and efficient delivery of its fundraising initiatives and activities. The postholder will provide administrative support across the key areas of events and community fundraising, corporate fundraising, trusts and foundations, and individual giving as well as general charity administration. The postholder will also provide administrative support to the Department Manager and will undertake a wide range of tasks to achieve a proactive and successful fundraising function for the charity. 

General Administration

• Respond to enquiries by phone, email and post
• To ensure that the database is accurate and up to date to produce monthly reports
• To process incoming donations to the charity and send acknowledgement and thank you correspondence
• Carry out the day-to-day administration of the fundraising department
• To manage third party sponsorship websites, e.g. Virgin Money Giving, coding and recording income, thanking donors and liaising with the finance department to ensure the accuracy of data and reporting
• To provide administrative support of regular giving and sponsor a kennel
• To provide administrative support to other specific activities and events as directed
• To make updates to the website and social media as necessary
• To assist with the collation of material to include in the newsletter

• To send out fundraising support materials, ensuring stock levels are maintained
• To support the marketing of fundraising initiatives and activities
• To assist in the production of charity literature, PR and media stories and other promotional tools
• Undertake wide-ranging prospect research, identifying both potential corporate and event opportunities
• Produce regular PDF newsletters
• Ensure fundraising literature is distributed to our shops, added to adoption packs and other appropriate outlets.
• Keep up-to-date with best practice in fundraising and comply with all relevant legislation and regulation and work within the organisation’s policies and procedures

Fundraising and Events Assistance

• To be the driving force behind our Volunteer Fundraising Committee, attend evening meetings and take minutes.
• To assist with organising a schedule of annual events such as Dog Day Out, Online Auction and Christmas Concert
• To continually obtain prizes for raffles/tombolas and draws from local businesses
• To provide support with the delivery of events including preparing equipment and materials
• Administer our “buy a dog a dinner” campaign to corporate supporters ensuring they have literature and collection boxes.
• To prepare and book community events at key local events and festivals throughout the year
• Provide cover and support at community events including rotas for event volunteers

Other

• To undertake other appropriate tasks as directed

Skills/Experience

Essential:-

• Excellent verbal and written communication skills
• The ability to be proactive, seize and capitalise upon opportunities, react quickly and flexibly and translate these into an achievable plan of action
• A strong team player who is confident, reliable, creative self-motivated and target driven
• Excellent IT skills including use of Word and Excel.  Familiar with or willing to learn the use of database packages
• Personal sensitivity toward and empathy with the ethos of the Cotswolds Dogs & Cats Home
• Able to work outside of normal working hours (this will include evenings and weekends)
• Willing and able to lift and carry boxes/items prior to and after events
• Current valid driving licence and use of a vehicle essential

Desirable:-

• Educated to degree level or equivalent (previous life/work experience will be considered)
• Experience of donor development and direct marketing techniques
• Some experience of event organisation
• Experience of Mailchimp and Wix or similar
• Able to demonstrate a logical and methodical approach and the ability to develop and implement processes and procedures
• Flexible and adaptable – able to work across the organisation as required during peaks of activity
• The ability to win people over, to inspire them about the work of the Cotswolds Dogs & Cats Home and motivate them to contribute time skills and financial resources

General information

The charity is an equal opportunities employer and all employees are actively encouraged to contribute to the promotion of diversity.

All employees are required to act in accordance with their responsibilities under the Health & Safety at Work Act.

Data protection

As part of your duties, you will be required to obtain process and use information held on a computer or word processor. You may not use or disclose data for any other purpose than that for which it was recorded. You must only disclose data to authorised persons or organisations as instructed.

Working at CDCH

Please note that all offers of employment require:

References deemed satisfactory to the Home

Proof of eligibility to work in the UK.

All new employees to the charity will be subject to a six month probationary period.

We are unable to allow staff to bring their own dogs with them to work.

The post requires occasional working outside of normal office hours.  Attendance may also be required at meetings which may be held in the evenings.  

A full-clean driving licence is essential.

This role profile is not exhaustive and may be subject to change to meet the operational needs of the charity.

Salary – excellent competitive salary for an exceptional candidate.

No agencies please.

Please send a covering letter and CV by 5pm on Friday 29th November 2019

Interviews will be on Tues 17th December.

It you have not been contacted by 17th Dec 2019, then unfortunately you have not been chosen for an interview for this current vacancy. Please do not let this stop you from applying for post in the future within CDCH.