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Top job
The Advocacy Project, Multiple Locations (Hybrid)
£23,292 per year
We are looking for an HR assistant to provide administrative support to our HR Administrator and to Healthwatch services.
Posted 1 day ago
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Page 1 of 23
London, Greater London (Hybrid)
Westminster, Greater London
£23,292 per year
Permanent, Full-time
Job description

Healthwatch Westminster and Royal Borough of Kensington & Chelsea

Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. Healthwatch Westminster and Healthwatch Kensington & Chelsea are two of 152 local Healthwatch organisations. Healthwatch’s remit covers all publicly funded health and social care services for adults and children.

About The Advocacy Project

We help people who are marginalised or vulnerable because of their circumstances make their own choices about their lives. We support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can: voice their concerns understand their rights make effective choices about what happens in their lives.

About the role
We are looking for an HR assistant to provide administrative support to our HR Administrator and to Healthwatch services. 

The post holder will handle a variety of personnel related administrative duties. Your role is to act as the liaison between HR personnel and employees, ensuring smooth communication and prompt resolution of all queries. You will also support our daily HR activities and assist in coordinating HR policies, processes and relevant documentation.

Key responsibilities

 Provide core administrative support for the Human Resources department and to Healthwatch services.

 Accurately maintain HR records ensuring data compliance with GDPR standards.

 Coordinate HR processes and meetings. 

 Produce correspondence and documentation. 

 Respond to or direct HR queries received by HR department.

 Take minutes of meetings

 Support recruitment campaigns. 

 Support DBS applications and updates.

 Promote wellbeing support across the organisation.

 Act as the first point of contact within HWW HWRBKC and HW Brent, including receiving calls and emails from members of the public.

 Provide administrative support for events.

General responsibilities

 Participate in team meetings, training and organisational development.

 Contribute to monitoring reports.

 Keep to our policies, including health & safety, safeguarding and risk regulations.

 Work to our mission, vision, and values.

 Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Essential skills, knowledge and experience

 Experience of working as an administrator

 Experience of working with personal information and an understanding of the need for, and compliance with confidentiality

 Experience of working as a point of contact for people, and responding to queries

 Experience of taking accurate notes during meetings

 Excellent data entry skills and confident in using a database

 Excellent administrative and organisational skills including a good standard of typing

 Excellent telephone manner and written and spoken communication skills

 Good standard of minute taking

 Ability to work independently, but show good judgement about when to contact your manager

 Skills and ability to pay close attention to detail

 IT literate: working knowledge of Microsoft packages including Excel, PowerPoint, Word and Outlook.

 Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.

 Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.

 Willingness to promote The Advocacy Project in line with our mission, vision and values.

 Evidence or commitment to ongoing professional development.


 Experience of working in a HR department and an understanding of HR processes

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

More about The Advocacy Project

The Advocacy Project

The Advocacy Project helps the most marginalised and vulnerable people living in London make ef... Read more

Posted on: 11 August 2022
Closing date: 10 September 2022 at 23:59
Tags: Social Care/Development,Advocacy

The client requests no contact from agencies or media sales.