Administrative project support assistant jobs
Purpose of this role
At NEON, we know that you can’t separate the external work of the organisation from the internal work. They are so interlinked and interdependent that they both have to be given priority and resources if we want to achieve high impact. We see them as inseparable.
So the purpose of this role is to support NEON achieving its mission by ensuring things are running smoothly:
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day-to-day through running some of our core systems and processes and being responsive to team needs
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in the long-term by helping to embed a progressive culture and working on operational projects
Key Responsibilities:
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Overseeing tech systems and hardware - website management, Mobilize, Nationbuilder, GDrive, Slack & other communication channels, laptops, mobiles, printers, and meeting tech & peripherals - and provide technical support to staff as well as collaborating with our external IT support providers;
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Overseeing day to day running of the office, managing office supplies including first aid and ensuring accessibility as well as supporting hybrid working needs;
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Supporting GDPR compliance - being the point of contact with our external advisor, supporting data champions in the hubs and managing GDPR changes;
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Working with the People & Ops Manager to run excellent people processes for the lifecycle of our staff from recruitment and induction to offboarding;
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Participate in Operations projects, for example IT review & optimisation, GDPR review or programme support review;
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Managing logistics for board & other meetings, team away days and retreats, other NEON events and other ad hoc team support, in particular for the EDs - booking meeting rooms, sorting out meeting tech or ordering food;
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Monitor organisational accounts including generic email accounts and NEON networks;
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Running delivery of an ops programme with the whole ops team - currently this is ops peer support network but with ambitions to expand to a formal programme;
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Play an active part in the whole NEON team, contributing to organisation-wide plans.
Who you are:
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You care about organisational culture and people and have some experience in this role that you want to build on. You are committed to improving conditions & processes for the benefit of your colleagues and the wider movement.
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You have experience dealing with people in different capacities, both internally and externally, on a day to day basis, and build strong working relationships.
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You have the skills and drive to do day-to-day people & ops tasks listed above and want to do them as a regular part of your job. You see this as important work in itself, not just a stepping stone to other parts of NEON (though you are also keen to learn about all aspects of NEON’s work) This includes doing logistics (venue bookings, booking travel for 40+ people, organising catering etc), and “facilities” work like keeping our office running well and ensuring our team have the equipment they need to work well.
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You are experienced with using a range of IT and tech and are happy to learn new apps and new bits of hardware, so that you can get all of your IT tasks done well, and teach the team how to use things whether that’s updating our website, helping the team to use Slack as well as possible, or finding a new solution for hybrid working
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Able to flex between longer term projects, regular cycle work and responsive requests - you are great at being self-motivated in order to push longer projects forward over weeks or months, as well as getting daily or weekly operational tasks done. But you can also shift your workload to turn things around on a day when it’s important.
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You are proactive, well-organised and feel empowered to solve problems yourself when they come up (sometimes described as an “ownership mindset”), as well as balancing this with asking for help when you need it
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Excellence is important to you and it shows in your work. Whatever you do, you do it to a high standard. To you, it doesn’t matter whether that’s making sure our office plants are all watered, or coordinating all of the logistics for one of our flagship programmes, it will be done excellently and to deadline
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A great communicator and you know that good communication is really important to the type of work you do - you’ll be happy to use our internal comms systems (Slack, Google Suite, Asana) to keep everyone in the loop on your work, and you’ll do the same for participants on our programmes via email and phone
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You’re willing to continuously learn and grow - you have growing levels of self-awareness and emotional intelligence, including around your own power and identity and how that means you relate to others. As a result, you’ll give and receive feedback from others well (or be willing to learn and change) and learn to give feedback well too)
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Committed to NEON’s purpose of building the power strength of movements for social, economic and environmental justice, and to learning how to align your actions with the values of NEON: solidarity; generosity and respect and our commitment to anti-oppression
Please visit our website for more details & how to apply
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Us in Making a Real Difference
About YMCA St Paul’s Group
YMCA St Paul’s Group is one of London’s longest-standing charities, dedicated to empowering young people and strengthening communities for over 150 years. Through transformative youth programmes, inclusive health and wellbeing centres, and vital supported accommodation, we work to ensure that people—especially young people—have the opportunity to belong, contribute, and thrive.
Our mission is rooted in long-term transformation of mind, body, and spirit, and we remain committed to building vibrant, supportive, and resilient communities across London.
About the Role
As a Housing and Support Assistant (Nights), you’ll play a pivotal frontline role in ensuring our accommodation remains a safe, welcoming, and supportive environment. You’ll be a steady presence throughout the night—providing guidance, reassurance, and practical assistance for residents and visitors alike.
Whether you’re responding to queries, managing reception tasks, ensuring safety protocols are upheld, or offering a compassionate ear during challenging moments, you will be a vital part of creating a positive and secure atmosphere for those who call YMCA home.
This is a role with real variety and real impact—perfect for someone who thrives in a dynamic environment and is passionate about helping others.
Working 4 nights on and 4 nights off (8pm-8am).
Key Responsibilities
Deliver Exceptional Customer Service
You will be the warm, reassuring presence residents and visitors meet first. Your confidence and professionalism will create a positive experience and set the standard for the quality of service YMCA is known for.
A Varied, Engaging Role
No two nights will be the same. Alongside reception duties—such as answering calls, processing payments, handling repairs, and managing post—you’ll take on a broad range of responsibilities that keep the building running smoothly.
Champion Safety and Security
As the on-site first aider and fire marshal, you’ll protect the wellbeing of our residents and staff. From conducting regular patrols to responding swiftly in emergencies, you’ll help maintain a safe and calm environment throughout the night.
A Welcoming and Compassionate Presence
You’ll often be the first to welcome new residents, address concerns, support those facing challenges, and record or escalate any issues such as anti-social behaviour or safeguarding concerns. Your empathy and professionalism will help residents feel heard, valued, and supported.
Be Part of a Supportive Team
You’ll join a dedicated and knowledgeable team of housing professionals who share your commitment to improving lives. Your role will be meaningful, varied, and rewarding—offering plenty of opportunities to develop your skills and make a real difference.
What You’ll Gain
At YMCA St Paul’s Group, we celebrate diversity, individuality, and community. Your voice matters here—and you’ll have opportunities to help shape positive change through our Employee Resource Groups and inclusive culture.
We’re committed to your growth. With access to robust training, qualifications, and hands-on experience, you’ll be supported in developing your career, expanding your expertise, and achieving your goals.
Benefits for Mind, Body, and Spirit include:
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Free gym access across all YMCA SPG sites
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Discounts at major retailers and supermarkets
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Free wellbeing and counselling services
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The flexibility to work across various outer London locations
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Career development programmes to support your journey
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Family-friendly policies, including enhanced maternity pay
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Life Assurance
This role supports Kate Varah, as Executive Assistant to the Executive Director and Co-Chief Executive (EAED), providing proactive, discreet, senior-level support within a busy office and theatre environment.
The EAED will support Kate in delivering their role efficiently and effectively, focusing on significant and complex diary management to ensure smart and strategic prioritisation. They will source and / or draft correspondence, research notes, speeches and briefings as needed; develop, implement, and maintain systems as necessary; arrange local, national and international travel; co-ordinate the sector-wide leadership network that the NT provides administration support to; support a collaborative and values-driven working atmosphere within a dynamic environment.
As an engaged and diplomatic communicator, they would act as first point of contact for all matters relating to the ED, working in partnership with colleagues in the Directors’ Office, Senior Leadership Team, and more widely across the organisation, as well as with artists and external parties. The EAED would be trusted to support or lead on projects as required, and act as an effective bridge for all relevant communications to ensure Executive awareness and involvement as necessary.
The successful candidates will have the following:
- Experience in an assistant role within an Executive-level environment (corporate or charity sector)
- Exceptional written and administrative skills, with a focus complex and strategic diary management
- Excellent communication (in all mediums), interpersonal, and organisational skills, including building and maintaining key relationships in a senior space
- Proven experience in safeguarding sensitive and confidential information accordingly, with a core understanding of prioritisation
- Experience in minuting and report drafting
If that sounds like you, then we would love to hear from you!
The closing date for the receipt of a completed application is Monday 19th January 2026 at 12 noon
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Permanent, | Full Time | Circa £35,000 + Excellent Benefits
Location: London
Make a Difference Every Day
For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.
As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.
About the Role
We’re looking for a proactive, highly organised individual to provide executive-level support to the Director of Resources and Director of Technology. You’ll manage complex schedules, coordinate meetings, provide direct support to committees, prepare key documents, and support strategic projects.
This is a role for someone who thrives on responsibility and variety. You’ll:
· Act as secretary for key committees.
· Liaise with senior stakeholders internally and externally.
· Ensure smooth communication across the organisation.
· Have the opportunity to volunteer for events, meet with beneficiaries and visit RAF Stations.
What We’re Looking For
· Exceptional organisational and communication skills.
· Ability to take initiative whilst providing timely and consistent support to Directors.
· Ability to manage multiple priorities with discretion and professionalism.
· Confidence engaging with senior internal and external stakeholders.
Additional Information
· Must have the right to work in the UK.
How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.
Closing Date: Monday 12 January 2026, 5:00pm
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.
The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a creative marketer who is eager to gain hands-on experience across a broad range of marketing disciplines? Do you want to help champion the work of ecologists and environmental managers working to protect and enhance the natural environment? This is your chance to join a small but ambitious team with an increasingly influential voice in the sector.
As CIEEM’s Marketing Assistant, you will take responsibility for the administration of our marketing presence across our social media, email, print and website channels, and increase awareness of what we do with our target audiences.
This role is perfect for a motivated, early-career marketer who wants to make a real difference.
What you will do
- Implement CIEEM’s social media and email strategies, and produce engaging content and copy for our key audiences.
- Upload, edit and maintain website content to ensure pages are well-structured engaging, and up to date.
- Review and monitor the effectiveness of CIEEM’s digital marketing activity across social media, email, website and campaigns.
- Play an active role in promoting CIEEM products including membership, training and conferences.
- Manage marketing collateral and coordinate the production of print flyers for events.
About you
- You are a creative problem-solver with an eye for detail.
- You understand how to tailor messages to different audiences.
- You enjoy juggling multiple projects and working to deadlines.
- You’re enthusiastic, motivated and eager to learn.
- You have a good understanding of what marketing can achieve and/or some direct experience of delivering marketing campaigns.
Why join us?
The Chartered Institute of Ecology and Environmental Management (CIEEM) is the leading professional membership body for ecologists and environmental managers in the UK and Ireland.
With over 9,000 members, we are also well-known for our high-quality training courses and conferences, environmental policy work and professional standards.
We are proud that 96% of our staff say that we are a Great Place To Work.
At CIEEM, you’ll benefit from:
- Flexible working options, including hybrid working and TOIL.
- Competitive salaries that are reviewed every year.
- Investment in your training and development.
- Enhanced employer pension contributions.
- 25 days annual leave plus public holidays.
- Enhanced sick pay.
- One paid volunteering day per year.
- Access to our Employee Assistance Programme and commitment to supporting your wellbeing.
Closing date: Friday 16th January 2026
We will be interviewing for the post throughout January and reserve the right to close this advert at any time.
Equity, diversity and inclusion statement
CIEEM is committed to promoting a culture of inclusion, fairness, and belonging amongst its employees, volunteers, and our members’ employers under the Championing Change agenda as part of our strategic plan.
Our EDI mission is to champion change as an actively anti-discriminatory organisation that works to remove barriers and create an inclusive environment that welcomes individuals of all races, genders, ethnicities, abilities, and backgrounds. In support of this mission, CIEEM aims to make all of our processes as accessible as we can and is committed to providing appropriate reasonable adjustments.
Please apply by sending your current CV and a cover letter (max 1 page) explaining how you meet the requirements of the role.
Our mission is to raise the standards and profile of professional ecological and environmental management for the benefit of nature and society.
The client requests no contact from agencies or media sales.
We’re looking for a proactive, organised and enthusiastic Partnerships & Philanthropy Assistant to join our small but mighty Partnerships & Philanthropy team. This is a vital role at the heart of our team, perfect for someone who enjoys getting stuck in, learning new skills and is interested in high value fundraising.
While you’ll provide essential administrative and logistical support, this role offers so much more — you’ll be trusted to manage your own projects, spot opportunities, and make a real contribution to our fundraising success.
You’ll be a natural self-starter with great attention to detail. You’ll play a key role in coordinating the team day to day, managing our shared inbox, keeping income and expenditure records accurate, and making sure our systems and processes work seamlessly. You’ll also help identify new donors and ensure our incredible supporters feel valued, inspired and well looked after, throughout their journey with Bowel Cancer UK.
As part of the role, you’ll gain valuable hands-on fundraising experience. You’ll support our Partnerships team deliver high-quality stewardship and have opportunities to complete prospect research and help write proposals to Trusts and Foundations.
This is a brilliant opportunity to build your confidence and skills in fundraising. You’ll make a visible impact, be an integral part of a supportive and ambitious team and play a key role in helping us reach our mission, to ensure no one dies from bowel cancer.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Please only apply if you are local to Oxford as frequent travel to Bladon is an essential part of the job.
ZANE is a UK registered charity providing aid to some of the most destitute people in Zimbabwe. We seek a self-employed organised administrator with CRM experience to support the team in delivering outstanding stewardship to supporters.
Job description
Freelance Database and Supporter Liaison Assistant
Role Focus Areas
Data Management and Reporting, Administration, Donor support
Details
Location: Home based but local to the Bladon area of Oxfordshire as frequent travel is required to this area
Salary: £21 per hour
Hours: Part-time
Contract: Self employed
Start Date: February 2025
About us
ZANE is a UK registered charity providing aid to some of the most destitute people in Zimbabwe. ZANE’s core work is supporting pensioners who, as a result of Zimbabwe’s economic collapse, have been left entirely dependent on charity. ZANE also funds a children’s clubfoot correction programme and education project in impoverished communities in Zimbabwe.
Who we’re looking for
ZANE: Zimbabwe A National Emergency is seeking a self-employed organised administrator with CRM experience to support the team in delivering outstanding stewardship to supporters.
Someone who has excellent attention to detail, previous database experience and is able to work both independently and as part of a team is required to provide admin support to our existing small team. Must be able to work year-round. A key part of the role is to shadow the existing team member responsible for the ZANE database.
What’s required
- Shadow the existing team to learn all aspects of ZANE’s database system and administration processes relating to donor stewardship. ZANE does not have an office, so this will be a combination of online and in-person at the individual’s place of work (home).
- Handling new Direct Debit payments.
- Responsible for dealing with legacy administration.
- Assist with the processing of incoming post. This includes cheques, charity vouchers, debit and credit cards and Direct Debits.
- Recording donations and keeping accurate data records of engagement on Harlequin, the charity’s CRM system.
- Attending weekly online and occasional in-person meetings. Assisting at fundraising events – this will require occasional travel to London and other locations.
- Admin duties such as printing thank you letters, filing, shredding, scanning and updating/maintaining spreadsheets.
- Any other duties that working as part of small busy team requires.
Requirements
- Organised, excellent attention to detail. Flexibility regarding hours.
- Previous CRM experience essential. Previous experience of data processing for a charity desirable but not essential.
- Proficient in MS Word and Excel.
- Commitment to ZANE’s mission of supporting impoverished communities in Zimbabwe.
This role is self-employed and it is the responsibility of the successful candidate to calculate and pay tax and National Insurance contributions.
Closing date 17.00 Friday 16th January 2026. Zoom interviews will take place on January 26th 2026 for shortlisted candidates.
Final interviews on January 28th in Bladon.
To apply, please send a CV and cover letter, clearly outlining your relevant experience.
The client requests no contact from agencies or media sales.
Are you organised, with excellent communication skills, attention to detail and passionate about making a difference?
Stories and impact sit at the heart of what we do at Horatio’s Garden. After the devastating blow of a spinal injury, the future can seem bleak. Horatio’s Garden creates beautiful vibrant gardens outside the starkness of NHS spinal injury centres. Places where people can begin to find connection, enjoyment and peace. We are here to open up the possibility that, in spite of everything, life can go on.
We are looking for a Stories and Impact Assistant to help us share the transformative difference our work makes for people with spinal injuries, their families and NHS staff.
This new role will be responsible for how we create and maintain the best processes to manage the powerful stories from people in our gardens and the impact data we collect. You will create a new stories and impact hub to effectively support our communications and fundraising work. You will also help to organise, input, collect and create content and evidence that can be adapted for different uses.
This role would suit someone looking to start or build their career in the communications or impact field or charity sector. It is a one-year fixed term role with training and development opportunities funded by philanthropic organisation the Rank Foundation.
Key details
- Based near Salisbury, Wiltshire (some hybrid working possible)
- Salary £24,479
- Full time, fixed term
- Reporting to Communications Manager
- Application deadline: Monday 19 January
- Initial interviews: W/C 2 February
- Start date: April 2026
Purpose of role
Stories and impact sit at the heart of what we do at Horatio’s Garden.
This pivotal new role will help us maximise these pillars to support the ambitious fundraising and brand growth in our five-year plan to complete gardens at all NHS spinal injury centres so we can be there for everyone who needs us.
The Stories and Impact Assistant will be responsible for how we create and manage the best processes to amplify powerful stories of people with spinal injuries, their families and NHS staff across our fundraising and communications work.
The role will create a new stories and impact evidence hub that will support how our impact and data gathering evidence is best used for funders, supporters and other key stakeholders to understand what life is like after a spinal injury and the transformative effect of our gardens.
You will have some opportunity to travel to the charity’s gardens and meet people with spinal injuries, volunteers and staff.
Funding
This is a one-year fixed term role funded by the Rank Foundation, a philanthropic organisation which encourages and develops leadership and promotes enterprise and innovation. It is part of the Rank Foundation’s Time to Shine, a leadership programme which offers a 12-month role alongside training and development opportunities. The role includes mandatory training days held by the Rank Foundation that will require travel and possible overnight stays.
It would suit someone looking to start or build their career in the communications or impact field or charity sector. The final job offer is subject to approval of the chosen candidate by the Rank Foundation.
Main duties
- Liaise with organisational teams across fundraising and communications to best understand how stories, impact data and published evidence are needed and used across the organisation.
- Design and maintain robust systems and processes to manage our complex database of stories and impact data from each of the gardens and track their use to ensure we’re making the best of their potential across our fundraising, channels and events.
- Make sure all content is accessible and adapted for different written and digital platforms.
- Comply with GDPR regulations, safeguarding and best practice (training is provided as needed) to make sure our system is safe but also supportive to individual needs.
- Help to manage the library of our digital assets like photos and videos, ensuring the team have access to the most impactful content for their needs.
- Work closely with the Senior Impact Researcher to support the organisation and management of data and scientific evidence, for example patient questionnaires and counting garden use.
- Respond to briefs from the team to gather impact reports featuring individual stories to share with internal and external stakeholders.
General duties
- Support the wider team with administrative duties that support the smooth running of the organisation.
- Actively contribute to team and all staff meetings.
Skills required
- Excellent written and verbal communication skills with attention to detail.
- Discretion in dealing with sensitive and confidential information.
- Strong organisational skills and the ability to manage a diverse workload.
- Good IT and software skills and willingness to learn.
- Ability to work as a self-starter, using your own initiative.
- Flexible, can-do attitude, with the ability to remain calm and professional when under pressure.
- Basic digital software knowledge including design and film editing would be desirable – and we can support this with additional training.
We are looking for someone who has:
- The ability to take initiative and be a self-starter, working independently as well as part of a team.
- Strong administrative skills and organisational abilities.
- Ability to engage and build relationships with a wide range of stakeholders.
- A willingness to learn new skills and to develop existing skills.
- A positive, can-do and resilient attitude.
- Passion for the charity sector.
- Understanding of best practice with relation to consent processes and data protection – and we can support this with additional training.
Horatio’s Garden is keen to promote training and opportunities, and we will support the candidate to attend relevant training courses where a need can be demonstrated and to make the most of any opportunities to learn additional skills.
We are an equal opportunities employer and welcome applications from all sectors of society. Please note that this role will involve occasional out-of-hours working (including evenings and weekends).
How to apply
Please read the full job description before applying. Please submit your CV and cover letter (no more than two sides of A4) outlining why you are suited to the role to Alex Geaney, Communications Manager. Please note that applications will not be considered without a cover letter.
The closing date for applications is Monday 19 January 2026. Interviews will take place w/c 2 February, with the role starting in April 2026. We may close the applications earlier if a suitable candidate is found. We look forward to receiving your application.
Please read the full job description before applying. Please submit your CV and cover letter (no more than two sides of A4) outlining why you are suited to the role to Alex Geaney, Communications Manager. Please note that applications will not be considered without a cover letter.
The client requests no contact from agencies or media sales.
DYP is seeking a dedicated, vibrant Mentoring Assistant to support the delivery and growth of our youth mentoring and educational and digital awareness programmes. Working closely with the Youth Mentoring Lead, you will help strengthen and deliver services that empower unaccompanied asylum seekers and refugees from the Horn of Africa aged 14-25.
Key responsibilities include:
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Providing consistent support across youth clubs and mentoring drop-in sessions
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Assisting with individual and group mentoring tailored to personal, educational, and career goals
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Coordinating educational services such as ESOL classes, college registrations, and referrals
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Supporting digital inclusion initiatives to ensure young people have access to essential tools and skills
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Building strong partnerships with local authorities, schools, and community organisations
We are looking for someone with excellent communication skills, a commitment to youth empowerment, and the ability to build positive relationships with diverse stakeholders. Experience in mentoring, education, or youth work is desirable, alongside a sound understanding of trauma-informed work and the demographics of our clients.
This is a freelance, full-time role (35 hours per week) with a daily fee of £135, and a 3 month probation period. Work will be based in Streatham, with flexibility to work from home and other community locations.
The client requests no contact from agencies or media sales.
Job Title: Assistant Shop Manager
Reporting To: Old Swan Shop Manager
Salary: £25,570 - £27,401
Hours: 37.5 hours per week
Location: Old Swan, Liverpool
About us:
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity supports a wide range of life-enhancing projects that improve the experience of our amazing young patients. This includes funding specialist medical equipment to ensure our skilled surgeons and clinical teams have access to the most cutting-edge technology and investing in hi-tech distraction equipment proven to reduce pain and anxiety for children during their hospital stay. We also support innovative programmes such as ward musicians, our on-site magician, and dedicated play specialists on every ward.
In addition, our charity retail operation plays a key role in raising funds and engaging our community. With a presence on-site at the hospital and across local areas, our retail outlets offer a variety of high-quality donated and new goods. Every purchase helps us continue to deliver exceptional care and fund critical projects, while also providing volunteering and community engagement opportunities that extend the impact of our mission beyond the hospital walls.
About the role:
We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our successful team to help manage our charity shop in Old Swan.
The Assistant Shop Manager will be an integral part of the wider Charity team.
Main Duties/Tasks:
You will play a vital role in supporting the Shop Manager to lead, motivate, and develop a team of dedicated employees and volunteers, fostering strong community engagement and maximising the shop’s impact. This includes encouraging and harnessing the gifts of time from volunteers, goods from donors, and income from customers. As a visible and active ambassador for Alder Hey Children’s Charity on the high street, you will ensure the shop reflects the Charity’s values and purpose in all that it does. You will also support van collections and deliveries, helping to ensure the smooth and efficient transport of donated goods, while representing the Charity with enthusiasm and professionalism.
Income generation:
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Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met.
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Support the team to maximise income from Gift Aid on donated products.
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Support the team to maximise income via our online platforms.
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Support the team with arranging van deliveries/collections daily.
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Work with the wider Charity team to promote and support fundraising activities and events.
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Explore ways to maximise sales via events, donation drives, pop-up shops etc.
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Cash up the till at the end of shift and ensure banking documents are completed. Investigate any discrepancies and report them to the Manager.
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Support with ensuring the money is ready and accessible for cash collection.
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Open and close the shop at the appropriate times.
Volunteers:
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Support and management of a team of volunteers.
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Utilise volunteer skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
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Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager.
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Help to provide and support ongoing training and development for volunteers.
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Work and treat employees, volunteers and stakeholders in accordance with the Charity’s values.
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Health & Safety (in conjunction with Shop Manager)
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Ensure the shop adheres to Retail Health and Safety regulations.
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Implement good Health and Safety practices to help protect employees, volunteers, and customers.
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Help to ensure employees and volunteers are trained in manual handling.
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Help maintain the cleanliness of the shop and behind the scenes areas.
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Stock Control (in conjunction with Shop Manager)
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Ensure continuous, sufficient levels of high-quality stock.
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Be responsible for deliveries and stock controls.
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Ensure stock is appropriate to the business and priced accordingly.
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Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates.
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Ensure visual merchandising is a high priority, with products featured prominently in window displays.
Customer Service:
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Be professional, patient and have a ‘people-first’ approach to customer services.
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Be committed to the principles of equality, diversity, and collaborative working.
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Set high standards of cleanliness, display and merchandising.
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Establish quality standards, consumer safety and ensuring continuity.
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Play a key role in enabling the shop to represent the Charity’s values.
Other Duties:
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Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
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Any other reasonable duties as required by your line manager.
The Charity retail team are currently conducting a four-day working week trial, due to end on 30 June 2026. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30 June 2026 to agree the next steps, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:
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How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
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Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification. If you have any questions about the role please contact the People Team.
Closing date: Monday 19th January 2026
Interview date (to be held at Alder Hey Children’s Charity Shop – Old Swan): Tuesday 27th January 2026
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
This great opportunity has arisen to join our External Affairs team supporting our Director of External Affairs and the External Affairs Directorate, as well as supporting the Chief Executive Officer and Director of Finance + Corporate Services.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, and provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
Reporting to the Director of External Affairs, your role is crucial in ensuring the directorate runs efficiently and effectively. You will be responsible for acting as the first point of contact for the Director of External Affairs, supporting the work of the External Affairs directorate, and will also provide support to the Chief Executive and Director of Finance + Corporate Services. The role involves liaising with internal and external contacts, managing diaries, administering meetings, responding to queries, collating information, and ensuring that a positive image of the charity is maintained so that key relationships can be fostered.
We are looking for candidates with exceptional organisational skills with the ability to plan, prioritise and deliver on a number of tasks and projects concurrently. You will interact with colleagues at all levels across the organisation and will have good interpersonal and negotiation skills to be able to build and maintain effective working relationships. In return, we are offering a great opportunity to work in a friendly and collegiate charity where you can develop your skills and play a part in driving improvements to the lives of the millions of people living with a lung condition in the UK.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme.
Part-time options considered at 28 hours a week and above
Interviews: Expected week commencing 19 January 2026
Please note there are two positions available: 1 Permanent and 1 Fixed Term Contract (12 Months)
Location: Office Based - London (Southwark) (due to the nature of this role, it cannot be offered on a home-working or hybrid basis)
Job Profile
Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?
The post holder will contribute to ensuring the Supporter Donations Team (SDT) manage and administer supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.
Key Responsibilities
Supporter Care:
- Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
- Provide phone cover to the Supporter Care team as required.
- Provide reception cover to the Supporter Care team as required.
Donations:
- Accurately code donations received, ensuring agreed departmental procedures are followed.
- Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
- Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
- File and archive financial data, while adhering to strict audit controls.
Gift Aid:
- Understand Gift Aid and its application within CAFOD.
- Assist with all aspects of tax effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.
Thanking:
- Produce and dispatch letters to thank and acknowledge donations received.
- Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
- Contribute to ongoing enhancement and improvement of supporter thanking
Post/banking:
- Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
- Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.
All SDT staff are expected to:
- Attend and contribute to regular team, section, divisional and CAFOD-wide meetings and briefings.
- Work as a supportive member of the team, providing cover for and training of the section staff and volunteers as required.
- Participate in training and other activities as requested by the line manager
- Assist with the rapid set up of projects and work packages in response to major emergency and disaster appeals.
- Rotate through all key tasks within the team / section.
This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Job Specific Competencies
- Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
- Ability to communicate professionally with supporters, from individual givers to religious communities.
- Displays excellent written and verbal communication skills.
- Ability to build strong collaborative relationships with colleagues.
Desirable Criteria
- Experience with CRM software/ database
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting a vibrant, frontline focussed charity working hard in the community with the search for an Executive Assistant.
The Executive Assistant to the CEO will be joining a central services team in a crucial role. The post holder will provide comprehensive support and ensure the smooth running of the executive office.
Excellent project management and organisational skills is a must, along with good understanding of Microsoft office applications and the ability to communicate effectively at all levels.
Working Hours: 35 hours per week, 9:00-17:00, Monday to Friday with some flexibility required. The role will be based on site 5 days per week.
Key responsibilities:
- Coordinate the CEO's complex schedule
- Prepare agendas and take accurate minutes for Board, committee, and senior leadership meetings along with other grouping as necessary
- To organise all business travel arrangements for the CEO (and SLT members, where requested by the CEO)
- Act as the first point of contact for the CEO with internal and external stakeholders.
- Draft, prepare, and handle correspondence, reports, presentations, and other documents, maintaining accuracy and quality standards
- Manage confidential information with the utmost discretion and integrity
- Undertake research and prepare briefing materials for strategic initiatives
- Support the CEO in planning and delivering organisational events (AGM, VIP visits, project launches and training events)
- Assist with the coordination and delivery of our annual programme of Community Fundraising and Challenge Events
- Develop links with corporate businesses
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
You will support the People and Culture Manager with HR administration and systems, look after two leased premises so visitors, staff and volunteers have a positive experience of XLP, and make sure our health and safety duties and maintenance plans are carried out by working closely with external contractors. You will also help coordinate internal meetings, training and team days so that staff feel valued and supported in their work.
We are looking for someone who enjoys working with staff, volunteers, stakeholders and contractors, who communicates clearly, and who brings strong systems and facilities experience with a sharp eye for detail and quality.
We are looking for someone who enjoys working with and enabling others, who communicates clearly, who brings strong systems and facilities experience with a sharp eye for detail, and is committed to continuous improvement.
This is a practical and varied role, ideal for someone who wants to help our charity live out its values through our culture and everyday practice.
This is a full-time hybrid role, with a minimum of three days in the XLP Office.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Curatorial Assistant
Permanent, Full-Time
£28,000 - £30,000 per annum
You will participate in an ambitious and inclusive permanent display and exhibitions programme, and will work closely with the Senior Curator, Senior Collections Manager and other colleagues deliver the strategy for care, access and engagement for the Collections. You will contribute to the efficient day-to-day running of the Collections Department, creating a sense of common purpose, with an openness to innovative thinking and awareness of best practice. You will participate in the strategy for Waddesdon and the RF as a whole and the representation of the Collections within it so that learning and skills are valued and the Collections Department is recognized as an exemplar of excellence. You will work with a wide range of other departments and require good people and communication skills.
Key responsibilities include:
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Become familiar with the whole collection and develop interests in particular subject areas. Those that would benefit from particular focus include (but are not limited to) paintings (specifically Dutch 17th century), textiles, photographs, books, prints and drawings, sculpture and contemporary art
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Undertake research and information gathering for projects and reports
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Support the delivery of exhibitions, projects and permanent displays
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Assist with planning of events, activities and visits by groups and individuals to the Department. Act as point of contact for these arrangements and liaise with relevant teams to deliver these activities
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Schedule and support meetings of the Collections Department and assist with the preparation of agendas
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Manage the distribution of incoming enquiries about the collections, passing on to relevant colleagues, taking action as appropriate and drafting some communications as required. Keep track of progress on enquiries
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Support research and cataloguing campaigns and assist with inputting information onto the Collections Management system including tidying of information such as checking for duplicate records, checking for missing/inaccurate data)
You will be a great fit if:
You have a relevant Undergraduate degree, or equivalent experience and qualifiations, with a desire to expand your skills and working with varied 19th and 20th century collections. You are collaborative, engaged, and motivated, able to work both as a kay part in a small team and independently.
You enjoy variety but can show your attention to detail and dedication in infromation gathering and record keeping.
For the full job description, please see the attached. To apply for the role, please submit your covering letter and CV.
To apply, please submit a current CV and Covering Letter.
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.











