Recruiting a Support Worker to join our Young Peoples service based in Bracknell!

GBP 19,845 per annum, 40 hours per week, 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Holly House is supported housing for 35 vulnerable young adults aged 16-25. You will provide housing related support to a caseload of low to medium needs individuals to assist them in gaining independent living skills. You will be signposted to work with external agencies to ensure a person centred support package is in place. Support needs may include mental health, substance misuse, care experience, and complex needs.

Job Overview:

Support Workers will provide Housing Related Support to customers to help them develop the life skills that are required to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Support needs may include mental health, substance misuse, care experience, and complex needs.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload, administrative responsibilities and ensuring the service is staffed as per rota requirements
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Signposting to external agencies and out of hours services to assist in addressing all aspects of support needs
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the
needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative
opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all
backgrounds.

ADMINISTRATOR, HOUSING MANAGEMENT SERVICE, NOTTINGHAM, FRWK03 16,915 - £18,430 FTE (PRO-RATA: £9,143 - £9,962), 20 HPW (Job share – working Wednesday, Thursday and Friday)

We are looking to recruit an Administrator to contribute to the running of Framework’s Housing Management service.  All Framework housing is supported and tenants receive frequent support from relevant internal and external services. 

The service carries out the housing management functions for all properties and tenants.  These functions are rent collection and maximisation, lettings, dealing with anti-social behaviour, repairs and maintenance and providing advice and assistance through signposting to relevant services.  The role of the Administrator is to assist a team of Housing Officers in their role.

We are looking for someone who:

• Can produce high quality written work

• Has Excellent IT skills

• Is conscientious and accurate with paperwork

• Can organise their own work

• Is a good communicator

• Has some understanding of housing Management and the landlord/tenant relationship; or a willingness to learn

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE

Salary: £16,500 per annum
Contract Length: Full time, Permanent
Hours: 35 hours per week

Application Method: CV + Cover Letter
Application Deadline: 9th March 11:55pm

Interview date: W/C 15th March 2021

Are you an experienced administrator, with impeccable attention to detail and excel skills?

We have an opportunity for a Logistic Support Administrator to join our exiting retail distribution chain, based in our National Distribution Centre in Barkston Heath, Grantham

What will I be doing?

You'll need to be a confident communicator as you will be working with contractors, shops, customers and Rag merchants. You will be carrying out general administrative and reporting duties, providing support for the management of the Trading nationwide supply chain, including corporate, new goods and public donations.

You can full the full job description here:

Make an impact every day by:

• Supporting the goods in and outbound booking process in conjunction with the NDC requirements, liaising with hauliers regarding deliveries & using third party booking sites

• Monitoring and reordering consumables and packaging as required

• Producing despatch notes, packing notes and answering stakeholder queries regarding product distribution. Process and record material deliveries, reporting nonconformities, damages and discrepancies

• Create purchases orders and process invoices according to defined authorisation processes within Business World

• Monitor and produce volume and income reports for waste and rag including chasing outstanding payments and resolving shop/merchant/supplier complaints

• Support with the administration of national storage solutions, processing monthly recharges and producing reports on usage to relevant stakeholders

• Collating KPI, productivity data for the NDC, completing dashboards and reporting as required

• Supporting Health and Safety administration

• Point of contact for Trading calls & emails, ensuring office is organised and tidy, supporting filing systems and other day to day tasks

• Ensure equality and diversity is celebrated and considered as part of all decisions taken

• Committed to Cancer Research UK's vision in beating cancer sooner

• Undertake other tasks as necessary to contribute to Trading's objectives and those of Cancer Research UK

You'll be able to bring to the role:

• Experience of working in a busy office and warehouse environment and an effective team worker

• IT literate, with a very good understanding of Microsoft Office (excel/word)

• Excellent attention to detail and accuracy

• Able to work with limited supervision, well organised and a strong ability to prioritise

• Excellent interpersonal and communication skills both written and verbal and to a variety of audiences

• Able and willing to go above and beyond this position description to ensure success, with flexibility and willingness to perform other tasks as needed.

We would also ideally like you to have the following:

• Strong supporter focus

• Ability to meet targets

• Good written numerical skills

Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, childcare vouchers and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately you'll know that you'll be changing lives through your work.

Job Title: Support and Development Worker  

Area: East & West Sussex, Kent, Essex, Guernsey, Isle of Wight and 16 London Boroughs 

Department: England Support Service Team 

Reports to: England Support Service Manager 

Salary: £25,930 pro rata (dependent on experience) 

Hours: 28 hours per week over 5 days preferred but can be flexible 

Location: Home based (with travel across London and the South East when required) 

Purpose of Job 
To deliver a high quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership. To empower and enable members affected by the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England. 

Core role 

• To provide information to individuals, families and carers affected by Spina Bifida and/or Hydrocephalus including hard to reach communities living within the area. 

• To provide advice, support and guidance to enable people with Spina Bifida and/or Hydrocephalus to access the correct benefits to become financially stable, the right services to improve their health and well-being, and to better co-ordinate their care and independence through a variety of methods. This will include attending specialist clinics in the area to engage with them (when Covid 19 restrictions allow). 

• To refer individual members and/or their families/carers to the most appropriate source of expertise and support in Shine’s Health team and other designated leads within the organisation, or signpost to external agencies as appropriate. 

• To develop age-specific groups and peer support networks which will provide opportunities for people with Spina Bifida and/or Hydrocephalus to connect and interact, enabling social opportunities and to share experiences, support and learn from each other. 

• To work with and develop opportunities for Shine volunteers. 

• To contribute to the delivery of regional and national programme of events to Shine’s membership, based on identified need and interests, geographical location and age. (Due to Covid 19 restrictions, for the foreseeable future, these are taking the form of online social groups, Zooms and Facebook live information & advice sessions) 

• To provide information to professionals working with those individuals and families affected by Spina Bifida and/or Hydrocephalus. 

• To raise greater awareness of Spina Bifida and/or Hydrocephalus amongst professionals, external organisations and the general public through presentations, training and attendance at professional events (when Covid 19 restrictions allow). 

• To actively promote membership of Shine to people with the relevant conditions. 

• To keep clear and accurate records for monitoring and evaluation using our Charity Log System. 

• To work with service, fundraising, marketing, trust and grants colleagues and Shine’s membership to identify and seize potential fundraising opportunities for long-term sustainability of the work. 

• To prepare and keep up to date a directory of relevant contacts across the area and to share relevant information with colleagues. 

• To undertake administrative duties as required of the role. 

• Any other duties in line with the job role. 

Essential criteria 

• Ability to travel across the designated areas 

• Flexible working hours, this may include some weekends 

• Ability to work from home 

• The ability to be motivated and work on your own initiative with lone working from home, whilst also travelling across the area and Region to be part of the wider dispersed team. 

• Full Enhanced DBS checks will be completed 

Experience and qualifications – essential 

• At least two years’ recent experience of delivering support and advice services 

• Experience of working with people of all ages with disabilities 

• At least two years’ experience of advising on one or more of the following 

• Health and wellbeing; independence; benefits; education and learning; employment; developing friendships and social skills; reducing isolation 

• Experience of developing and delivering opportunities to enable and empower people with disabilities to achieve their goals towards independence. 

Experience and Qualifications – desirable 

• Hold a qualification in a health, nursing, social care or disability related field 

• Experience of working in the third sector in a paid or unpaid capacity 

Knowledge, skills and abilities – essential 

• Understanding of spina bifida and hydrocephalus and of the issues and challenges faced by people living with these conditions 

• Ability to work with people individually and to facilitate and run group activities and events 

• Excellent communication skills both verbally and written 

• IT literate with a good knowledge of computer systems and programmes (e.g. Word, Excel, PowerPoint) and use of databases 

• A non-judgemental approach to working with people 

Knowledge, skills and abilities – desirable 

• Understanding of the role peer support plays in enhancing services and support to members 

• An awareness and understanding of how to use social media and its effectiveness in reducing social isolation 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria. 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

Closing date: 19/03/2021 

Interview date: TBC

Recruiting a Support Worker to join our Homelessness and Complex Needs service in Dartford and Gravesend!

£20,380 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

The service consists of a 7 bed hostel supporting clients with medium to high complex needs and 7 move on flats supporting clients with low to medium needs.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

This role requires working on a rota basis; 8am-4pm or 12pm-8pm.

Key Responsibilities:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Engage positively in reflective practice sessions with colleagues
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in homelessness

Interviews are taking place 1st March 2021.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Supporter Care Administrator

• Salary: £17,798 p.a (£22,248 p.a. Full time equivalent)
• Contract: Part time (28hrs a week), permanent
• Location: CSW Office in New Malden.  Currently full-time remote working due to pandemic restrictions.

The Role

This is an exciting opportunity to join a dynamic and internationally respected religious freedom advocacy organisation.

For this role you will often be the first point of contact for supporters, media representatives and CSW partners.  We are looking for a warm, friendly person who loves people and is also highly organised and able to keep our processes running smoothly. Full training will be given where necessary.

Key responsibilities (full responsibilities listed in the application pack):

• Act as the first port of call for CSW supporters, media representatives, and other interested parties.
• Answer telephone enquiries, observing the organisation’s security protocols and with an understanding of the communications guidelines regarding the current work of CSW.
• Manage email inboxes, responding to all supporter enquiries and dealing with general CSW business.
• Take and process donations over the phone.
• Oversee the smooth running of reception, including receiving visitors and processing deliveries.

CSW is a human rights organisation specialising in freedom of religion or belief, and as Christians we stand with everyone facing injustice because of their religion or belief.  

Essential criteria (full criteria listed in the application pack):

• High level of good interpersonal skills – especially on the phone.
• Proven office administrative and customer facing experience within the commercial, public or third sector.
• High level of organisational and administrative ability.

Closing date for full applications:  Noon Monday 15 March 2021.

This post falls within the definition of an Occupational Requirement as per the Equality Act 2010.

Supporter Care Administrator

London

£20,286 - £24,344 per annum

35 hours per week

Permanent

The National Deaf Children’s Society is the leading charity dedicated to creating a world without barriers for deaf children and young people. We are almost wholly reliant on income received from supporters and donors to the charity. Looking after these supporters is crucial. 

Working in the Fundraising and Communications department, the Supporter Care Administrator will be responsible for dealing with enquiries from the charity’s supporters and members of the public, delivering excellent supporter care to all.  This involves working with internal colleagues and external fundraising agencies to manage supporter care processes effectively including all areas of administration.

In addition, the Supporter Care Administrator will ensure that processes are in place so that supporters’ donations are added to the organisational database, banked and thanked in a timely and accurate manner, and that complaints are dealt with appropriately. The post involves significant database work so close attention to detail and accuracy is important. 

You will have experience of working in a fast paced customer care environment, ideally within a charity, be an effective communicator and a confident user of Excel and Word. Previous database experience would be preferable. 

To apply for this role you will have to complete an online application and specify how you meet the person specification criteria, as outlined in the job description. To do this, we suggest that you download the job description from our website prior to starting your application.

Currently, the application process works best on desktop / laptop devices.

The closing date for applications is on Wednesday 10 March 2021 at 23.59.

We expect interviews to be held via Zoom on Monday 22 and Tuesday 23 March 2021.

A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure form. 

We strive to provide an accessible recruitment process. If a disability or long term condition makes it difficult for you to complete our application form, please contact us to discuss alternative formats. If you require reasonable adjustments for taking part in the interview, please indicate this in response to the corresponding question in the application form. 

Additional information about the support we offer is on our jobs page. 

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.

The National Deaf Children’s Society is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment. 

We are also committed to promoting work-life balance amongst our staff.

Contract – Permanent (35 hours per week)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About specific entity

Coram-i provides improvement services primarily to children’s social care services such as adoption and fostering to improve outcomes for children in care. It has a mix of skills, including social workers, analysts and management consultants that combine to develop innovative approaches as well as ensure the best outcomes for the most vulnerable children.

About the role

To support the work of Coram-i Children and Social Care Secretariat by providing administrative support to the team, such as helping to organise meetings, making travel arrangements, providing project support and data entry and producing all communications for the Secretariat. Extensive and comprehensive minute taking at all meetings is essential to this role

To support the work of the Adoption and Special Guardianship Leadership Board (ASGLB) and National Stability Forum (NSF) and all subsequent meetings involved with this, with the main focus being on comprehensive minute taking.

Please see the Job Description and Person Specification to understand more about the role and to see if it the ideal role for you.

To apply for this role, please click on the 'apply now' button below to be redirected to the application form.

Closing date: 9am, Monday March 2021

Interview date: TBC

Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Are you a proactive, organised, and friendly team player with a background in administration? Are you committed to working towards a world where women have equal rights to men, and have the economic independence they need to participate fully in society?

If so, then you could be the Cherie Blair Foundation for Women’s new Corporate Services and Partnerships Administrator!

The Cherie Blair Foundation for Women is looking for an enthusiastic and energetic individual who is eager to make a difference. This will be a position that you can truly make your own, and where you will play a key role in the daily operation of the charity and its projects.  This is a dynamic and engaging position which offers the unique opportunity to work and gain experience within two key departments. The Administrator position reports into the Corporate Services (CS) team, but your time will be split equally between the CS team and the Partnerships (fundraising) team. Given the wide variety of support required you will need to be willing to adapt and respond to the needs of both departments and the wider organisation if needed. However, if you are looking for a space in which to learn and develop in a values -driven and fast-paced charitable environment, then this is the organisation for you.

The Foundation is an equal opportunity employer, however we ask that you review our essential criteria:

• A working knowledge of using databases e.g. Raiser’s Edge, and solid skills on Microsoft Word, Excel, and PowerPoint
• Basic knowledge of office equipment like printers, screens etc.
• Comfortable working in a fast-paced office environment
• Excellent verbal, written and communication skills
• High attention to detail and able to work independently and within a team when needed
• Maths and English GCSE Grade C or above (or equivalent)
• Numerate, with an ability to analyse team targets/budgets, interpret and communicate data and financial information
• Organised and able to juggle multiple priorities at the same time
• Strong interpersonal skills, high levels of professionalism, initiative, energy, creativity and flexibility

If this sounds like the sort of challenge you have been looking for, please read our attached job description. We welcome your application.

This is a full time position split evenly across the Corporate Services and Partnership Teams, with a salary range of £20,442 - £24,531 pa. You’ll be entitled to 28 days of annual leave (which includes 3 that must be taken at Christmas), and other benefits. We have a lively, friendly, passionate and hard-working team, with an international and collaborative culture.

To apply, please download the job description and send us the following:

• Covering letter addressing relevant experience for the role (1,000 words max)
• Current CV – no more than two pages

If you have any questions, please get in touch with us via our website.

Apply by midnight, 17th March 2021. Interviews will be held via Zoom on the 24th – 25th of March 2021.

The Foundation is an Equal Opportunity Employer and actively encourages candidates of all backgrounds to apply for this position – diversity is important to us. All applicants should have the right to work in the UK. We are open to receiving applications from individuals who are interested in flexible or remote working options. Please let us know if you have any access requirements of which you would like us to be aware during this process.

Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.

Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.

Job Title: Youth Worker (Employment and Skills)

Ref: LB/SF/71

Location: North Kensington, London

Hours: 37.5 hours per week

Work pattern: Monday to Friday including both daytime and evening sessional work

Salary: £21,313.50 per annum

The Role

We are looking for an enthusiastic and self-motivated Youth Worker, with both experience in and a passion for supporting young people to gain skills, experience and employment.

The Rugby Portobello Trust, part of P3 Charity, is a dynamic, energising and happy place to work, based in North Kensington, which provides great facilities, experiences and opportunities for children and young people aged 6-25. This post will play a key role in supporting young people into roles in the creative arts sector.

Are you:

• An individual with great engagement and communication and skills?
• Passionate about working with children and young people and promoting their wellbeing, confidence and skills so they can fulfil their employment aspirations?
• Someone who is both an inspiring mentor for young people and enthusiastic team player?

If you answered YES to all of these, then you’re the person we’re looking for!

Our Charity

P3 is a modern, forward thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.

We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.

What We Offer

In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package on completion of the probation review:

• 27 days annual leave per year, plus Bank Holidays
• Pension Scheme
• Paycare Employee Assistance Programme
• Excellent Training Opportunities
• Flexible Working Options Available

How to Apply

To apply for this vacancy, please visit our website P3 Charity, go to Work For Us and apply online.

Closing date: 12.00pm (noon) on 12th March 2021

Interview date: 16th March 2021

Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

We’re looking for someone to join our team.

Based in Barking Learning Centre
(home based during COVID-19 restrictions)

Do you want to make a difference in your community? Are you compassionate? Can you communicate clearly? Do you have an eye for detail? If so, you may be just the right fit for our team.

Reconnections is a pilot led by Independent Age in Barking & Dagenham and Havering, supporting people to reduce their feelings of loneliness and reconnect to life. The service works with over 65’s for an average of six months, building their confidence, resilience and social networks.

As we are currently experiencing high caseloads we are expanding the team. We have a temporary opportunity for a service administrator, with a view to potentially expanding the role if high caseloads are maintained.

We are committed to safeguarding and this role will require DBS certificate. (we will fund an application if required)

Interviews will be held remotely via MS Teams on the 17th March. 

Please let us know in your application if you have any restrictions on your availability for interview.

To apply, please visit our website to upload a covering letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with an up to date CV.

Are you an organised person with an eye for detail and good at creating and running efficient systems?

The Fellowship of Reconciliation is seeking a new Office Administrator. Key tasks include processing member correspondence, banking donations we receive and acting as a first point of enquiry for people interested in either hiring the building or joining our movement.

This role is office based, at Peace House, Oxford. which you will also oversee to ensure that people who hire it are happy and work with a committee/contractors to keep the building in good shape.

JOB DESCRIPTION

Purpose of the Post

The Administrator will ensure the smooth running of the Devon Area and carry out administrative duties as required to ensure support direct service delivery and volunteer support across a number of different Devon.

Key responsibilities and duties

General

1. Administrate whilst dealing sensitively with telephone, post and email enquiries, screening and directing calls and emails in line with procedures
2. Work with the team to ensure that Referrals, Allocations, and Requests for Information are processed in accordance with the Cruse Service Model and all Cruse Policies and Standards, in particular the Standard for Access, Referral and Allocation.
3. Prepare information for clients, prospective volunteers and funders
4. Carry out administrative tasks associated with arranging conferences, training courses, study days, Devon Service Delivery committee meetings and other meetings as needed.
5. Maintain a secure e-filing system and keep accurate and secure record systems, using the organisational database and in line with GDPR
6. Act as key liaison person with the premises management including ensuring that we meet health and safety requirements, maintenance of office equipment and process for key holders.
7. Maintain a supply of stationery and Cruse literature held at local level, for local distribution.
8. Process financial transactions which may include receipts and payments, preparation of payment for suppliers and branch expenses.
9. Provide support and work with the Fundraising Team to maximize local fundraising activities and the information gathering for fundraising applications
10. Administer the online DBS process for Devon Bereavement Volunteers and staff.

Client and volunteer support

1. Support the Devon Area with authorised communications to volunteers and clients including through newsletters, social media and the distribution of information in paper or electronic format
2. Complete the booking and administration for the Understanding your Bereavement sessions, as part of the Cruse Client pathway
3. Facilitate other bookings (such as venue bookings) to ensure that client work and volunteer support can take place in an efficient manner
4. Accurately input data including evaluation feedback into the Cruse Information System and assist with reporting and monitoring to Funders and stakeholder, for quality purposes
5. Carry out such other duties as may be reasonably required from time to time, including supporting the duties of The Devon Area Service Delivery Committee and Supervisors Forum.
6. Maintaining and Inputting on CIS client details, allocating clients to Bereavement Volunteers and managing any waiting list.
7.  Managing the Devon and Cornwall Police and Crime Commissioners Victim Care Unit referrals and signing posting within the VCU network.

Recruiting a Support Worker to join our Young Peoples service in Ashford, Dover and Folkstone!

£20,380 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Look Ahead's Young People's service in Kent is commissioned and funded by Kent County Council to provide supported accommodation and floating support to children and young people aged between 16-24 who are in care or deemed as a 'child in need' or children and young people leaving care.
Young people are important to us. We support young people to realise their potential, enhance their life chances and to make the most of opportunities available to them.
We are looking for people who have a passion for working with young people, who understand the complexity of working with vulnerable young people and people who aren't afraid of rolling their sleeves up and getting in the thick of it! If this is you, then we'd love to hear from you!

This role requires working on a rota basis - shifts include 8.00 - 4.00, 11.00 - 7.00, 1.00 - 9.00 and including weekends

Support Workers will provide support to customers to help them develop the life skills they require to enhance their life chances. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Managing a caseload as well as administrative responsibilities
- Supporting key customers to set personalised SMART goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Housing management tasks which include managing the voids process
- Engaging in learning and development activity to increase knowledge and skills
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are always adhered to and to uphold all health and safety responsibilities within relevant policies and local protocols
- Ensure that all other Look Ahead policies and procedures are adhered to
- Engage positively in reflective practice sessions with colleagues.
- Carry out other management duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead, including the management of other teams within the designated patch, or an alternative patch, if such a need arises

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Skills, Knowledge and Experience:

Essential:
- At least 1 year's experience of working with vulnerable children/young people with challenging behaviour
- Knowledge of the issues children and young people can face
- Knowledge of relevant children and young people's policies and legislation
- Good understanding of safeguarding
- Able to build professional relationships with customers and stakeholders
- Can demonstrate good professional boundaries when working with vulnerable children and young people
- Able to work according to a Rota/shift pattern, including evenings, weekends and bank holidays

Desirable:
- Car Driver
- NVQ Level 2 or equivalent
- Experience of working alongside social services and other statutory agencies

For more information or to apply please visit our website.