The Care Workers' Charity is immediately looking for temporary, full-time admin support with its COVID-19 emergency grants. The role will work on a rolling month basis and the charity is currently working remotely as per government guidelines. The Care Workers Charity (CWC) supports the basic welfare of current, former and retired care workers through hardship grants, online information and advice, and salary stretching offers on everyday living. 

There are nearly 2 million care workers in the UK, contributing to one of Britain’s largest workforces, and caring for some of the most vulnerable people in our society. Early starts, long hours, mentally draining work; it’s all part of the job, but add an injury, illness or other unforeseen circumstance and all too easily care workers can be pushed beyond their financial limits. The good people of the care sector make a massive contribution to people’s everyday lives. The Care Workers Charity helps them on their rainy day. We believe no care worker should ever face financial hardship alone. 

Your role will be pivotal to the growth and success of the charity. Reporting to the Grants Manager as part of a small team, you will have the essential role of supporting the grant giving programme including database input and maintenance, correspondence with applicants and third parties, ensuring that supporting documents are up to date and in good order, and dealing with enquiries and initial grant applications. 

 The successful candidate will have office management experience, preferably within the charity sector and ideally with a grant making organisation. S/he will be self-motivated and able to work independently, be a good communicator in writing and have a friendly and diplomatic telephone manner. S/he will be encouraged to consolidate relationships with other relevant charities to expand our support offering.

Working knowledge of the MS Office Suite (in particular MS Excel) and use of databases. The CWC uses Salesforce and candidates with knowledge of the SF are encouraged to apply.  An affinity for the work of the Care Workers Charity and a regard for the needs of others will also be important.

 Principal Role: 

• To provide support for the Charity’s Covid-19 Emergency Response Grant in the immediate future 
• To provide general administrative support for the Charity 

The day-to-day: Grants programme support 

• To answer any queries relating to grants, and be the day to day contact for applicants 
• To assess grant applications through the online system, working with the Services Manager as necessary, including background research into applicants where necessary 
• To maintain an efficient filing system and database of beneficiaries ensuring the systems comply with data protection legislation and to handle sensitive and legal data appropriately 
• To prepare a monthly report with all qualified applications and your recommendations for approval for the Grants Manager and Executive Director 
• To coordinate the grants follow-up from Board decision, including preparing and sending offer and rejection letters 

• To issue impact measurement questionnaires and collate results 
• To ensure that grants information on the website is kept up to date, and work with the Grants Manager on case studies 
• Build relationships with other charities in the sector to inform and refer unsuitable candidates if possible

 Key skills: 

Our ideal candidate will: 

• Have an interest in, and commitment to, our cause with a can/will do attitude
• Have an understanding and knowledge of UK Benefits system 
• Have excellent communication skills, both written and verbal 
• Have high attention to detail particularly for assessment and administration of benefits and record keeping 
• Manage workload to deadlines 

• Be adept at people management and have discretion when dealing with sensitive materials 
• Have experience in using MS Excel and Salesforce 

In return, we are offering: 

• An attractive salary 
• A friendly and flexible work culture

 Hours of work: 

• 0900 – 1730 (one hour for lunch) 
• Some flexibility of working hours may be required in accordance with the needs of the charity 

Admin Assistant - ASAP Start - Not For Profit - Permanent - City of London

Your new company
Come and join this Not for Profit organisation, working towards educating and entertaining the general public on particular historic events.

Your new role
- Providing admin support to senior staff
- Processing and handling cash
- Managing budgets
- Meeting and greeting external visitors
- Facilitating meetings (providing supporting documents, booking meeting rooms)
- Managing bookings from visitors
- Keeping log on the company database
- Supporting and delivering major events
- Liaising with internal personnel across different branches, as well as liaising with external personnel
- Dealing with telephone queries and mailbox
- Operating switchboard
- Ordering office supplies

What you'll need to succeed
You must be an experienced administrator who is highly organised and has high attention to detail. You must have a proven track record of being able to demonstrate high level of administrative support. You must be a confident communicator and an absolute professional as you will be supporting a senior team and will be required to contact external parties on their behalf. You must have good writing ability as you will be dealing with the mailbox. You will need to have experience organising and supporting with events. You must be IT literate as you will be working on different databases and will need to keep track of information. You need to be someone who is a quick learner, will be able to get on with the tasks required, and be able to use your initiative to make improvements in systems in place.

What you'll get in return
You will get the chance to join a large not for profit organisation on a permanent basis to develop and pick up on key skills.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Specifications: Part Time (0.6 FTE), Permanent

Salary: £24,500 FTE, 14,700 pro rata

Location: Flexible – Preferably London or Freiburg

Application Closing Date: 29th March 2020
 

This role is an exciting opportunity to use your experience as an Administrative Assistant to make a difference in the field of health care research. 

The Administrative Assistant will provide effective and efficient administrative support to the Chief Executive Officer’s Office, primarily supporting the Governance and Strategy Unit and the External Affairs and Geographic Groups’ Support Unit.

The key areas of this role include:

1. Support to the Head of External Affairs & Geographic Groups’ Support:

• Scheduling quarterly meetings between the Head of Unit and Geographic Groups;
• Administrative/logistical support for Cochrane Geographic Network meetings (including US, China and India);
• Maintaining the fundraising database and other Excel databases;
• Maintaining Centres and Directors profiles on our membership database.

2.  Support to the management of Cochrane’s Governance, strategic planning, monitoring, evaluation and reporting Unit, including:

• Assisting the CEO Office’s governance support to the Cochrane Council and Executives;
• Organising in-person and online meetings or teleconferences, including co-ordinating agendas, circulating papers, organising refreshments and taking minutes;
• Maintaining administrative systems (databases/spreadsheets);
• Assisting the CEO Office’s governance support to the Cochrane Council and Executives.

3. Support to both Units:

• Diary support for the Head of Governance and Strategy Unit and the Head of External Affairs and Geographic Groups Unit, as required;
• Arranging travel and accommodation for the Heads of Units;
• Administration of the annual financial monitoring of all Cochrane Groups;
• Assisting with the production of PowerPoint presentations and other materials for use at meetings;
• Minute taking and following up on action points;
• Management of mailing lists related to the CEOO;
• Providing support to and cover for other administrative staff as and when required in order to ensure continuity of service;
• Undertaking other duties as necessary.

We are looking for a self-motivated and highly organised individual who is able to work effectively and collaboratively with a diverse range of contacts across the world.  The successful candidate will also have:

• Previous experience of providing administrative support to a team, many of whom are remote workers;
• Experience in complex scheduling and diary management;
• Intermediate level IT skills, including Word, Excel and PowerPoint;
• Strong organization and prioritization skills;
• Excellent written and verbal communication skills;
• Excellent interpersonal skills;
• Professional telephone manner;
• Ability to work methodically and accurately;
• A flexible approach with the ability to respond quickly to issues as they arise;
• A pro-active approach to problem-solving;
• Awareness of handling confidential and sensitive information.

Cochrane is a global, independent network of health practitioners, researchers, patient advocates and others, responding to the challenge of making vast amounts of research evidence useful for informing decisions about health. We do this by synthesizing research findings to produce the best available evidence on what can work, what might harm and where more research is needed. Our work is recognised as the international gold standard for high quality, trusted information.

If you would like to apply for this position, please send a CV along with a supporting statement with “CEOO Administrative Assistant” in the subject line.  The supporting statement should indicate why you are applying for the post, and how far you meet the requirements for the post outlined in the job description using specific examples.  List your experience, achievements, knowledge, personal qualities, and skills which you feel are relevant to the post.

For further information, please download the full job description from the attachments.

Deadline for applications: 29th March 2020 (12 midnight GMT)

Interviews to be held on: From 17th April 2020 onwards

Victim Support are looking for an Senior Administrator to be based in one of our Lancashire offices. (Accrington, Blackpool, Preston or Lancaster)

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The role will involve coordinating the administrative functions of the whole service, in accordance with Victim Support's National standards and local policies and procedures. Main duties will include; Liaising with the police, primarily to gather further information, Dealing with incoming and outgoing mail appropriately including sending out security items, Dealing with telephone, email and general enquiries appropriately, Providing ongoing support and guidance to Administration Assistants and Apprentices in order to support the effective smooth running of the Service.

To be successful in this role you will have general administration experience, understanding and knowledge of the requirement for confidentiality and a willingness to learn about the General data Protection Regulations (GDPR). You will be able to work both independently and as part of a team. You will work in an organised and methodical manner and have good IT skills including Word, Excel, databases, internet and Email.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the essential criteria, which are marked in the person specification. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

There will be an expectation to travel between all four sites to provide support to the administration team.

Are you an experienced administrator with a flair for great customer service?

Edinburgh Dog and Cat Home are looking for a part time Supporter Care Administrator to work with the fundraising team to ensure top class customer service to our supporters and donors, ensuring an efficient and smooth back of house process to record and thank donations.

We are looking for someone who can work as a team player to provide administrative support around our fundraising events, fundraising products and support with income generation through the management of our collection can programme in the community.

In return you will be rewarded by working for an award winning organisation with a passion for animal welfare, office dogs and a friendly and supportive working environment with a focus of staff wellbeing and development.

To apply please download the job description and application form from our website and return to us by the deadline.

Service Administrator

Would you like to make a difference working for an organisation dedicated to supporting and improving the lives of people with a learning disability in Sheffield?

Providing a positive and timely administration service which meets organisational time-frames and ensures compliance and positively promotes the smooth administration of the service.

Your skills and experience will enable you to manage and deliver a full range of effective and efficient administration business support to include:

- Financial administration and monitoring income and expenditure
- Payroll and employee documentation and checks
- Producing reports and presentations
- Monitoring, reporting and supporting the region to achieve KPI’s.

Salary: £10.23 per hour

Hours: Full Time, Permanent, 37.5 hours

Location: Hft - Sheffield & Derbyshire

What we Offer

Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out; but also, an Employee Assistance Programme, with telephone and face-to-face support options. Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status. Annual staff award scheme – The Fusion Awards, and peer recognition through our GEM awards programme. 20 days holiday (plus 8 bank holidays). A contributory pension scheme & life assurance.

You'll need to be an experience manager with strong leadership skills bringing a positive approach to every aspect of your work, with excellent communication skills and the ability to embrace the principles of diversity and inclusion.

To be successful in this role, knowledge and attributes to include:

- GCSE Mathematics and English, at grade C or above (or equivalent)
- Excellent management and leadership skills
- Excellent time management, planning, administration and organisational skills
- Strong IT knowledge, including experience of using the full Microsoft office suite
- Business Administration level 4 or equivalent (or the commitment to achieve this)
- A full, current UK/EU driving licence and have use of a car for work purposes

You will also be prepared to travel for meetings and training as and when required

Closing date: Friday 10th April 2020

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following Customer Service Administrator, Customer Service Advisor, Administrator, Admin Assistant, Administrative Assistant, Sales Administrator, Internal Account Manager, Charity, Third Sector, Social Care, Not for Profit, NFP etc.

Ref: 92654

Admin - Not For Profit - Temp - 5 Months - London - PAYE

Your new company
Come and join this Not For Profit organisation providing safe space for the general public to visit.

Your new role
- Dealing with enquiries from general public both in person and on the phone
- Meeting and greeting guests and any associated organisations
- Operating switchboard
- Control car parking
- Dealing with mailbox on a daily basis
- Record and forward incoming mail (paper and electronic)
- Raising sales order invoices and purchase orders
- Assist with the process of events being booked
- Record and type minutes
- Working with the internal database
- Archiving and stock takes
- Log lost property
- Coordinate routine checks
- Adhoc duties including filing and scanning

What you'll need to succeed
You must be an experienced administrator who can demonstrate examples of being able to provide secretarial support. You must have had experience within a customer facing role as you will be the first point of contact and it is vital you make a good first impression. You must be a confident communicator as you be liaising with both internal and external personnel. You must be personable and be able to demonstrate excellent customer service. You must be IT literate as you will be dealing with Microsoft packages and internal softwares including electronic finance systems. You need to be highly organised and have a eye for detail. You will need to have strong written ability as you will be dealing with the mailbox. You will need to be enthusiastic and have a positive approach to you work as you will be required to use your initiative and problem solve.

What you'll get in return
You will get the opportunity to work within a large not for profit organisation, developing and picking up on key skills whilst gaining the satisfaction of giving back.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Recruiting a Team Leader/Support Worker (10 Month-Maternity cover) to join our Mental Health Service in Slough!

GBP 23,166 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Hope House provides support for 16 customers overall, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support).
Hope House - Support hours 24 hours 7 days per week (with sleep-ins)
Doddsfield Rd - Floating support (during working hours)

Job Overview:

We are recruiting a Team Leader/Support Worker (Maternity Cover - 10 Months) to work with supporting staff/customers.

We are a small team; a lot can be learned based on structure in place. Team Leader will work closely with Contract Manager, supporting with customers assessment, day to day running of the team and other operational expectations within a Team Leader Role. We work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.

This is a great opportunity for a Support Worker or Senior Support Worker wanting to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT). We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Recruiting for a Support Worker to join our Young Peoples Service in Berkshire!

GBP 19,845 per annum, working 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Holly House is supported housing for 35 vulnerable young adults aged 16-25. You will provide housing related support to a caseload of low to medium needs individuals to assist them in gaining independent living skills. You will be signposted to work with external agencies to ensure a person centred support package is in place. Support needs may include mental health, substance misuse, care experience, and complex needs.

Job Overview:

Support Workers will provide Housing Related Support to customers to help them develop the life skills that are required to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload, administrative responsibilities and ensuring the service is staffed as per rota requirements
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Signposting to external agencies to assist in addressing all aspects of support needs
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essentials:

- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

- Experience working with young people

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Touchstone (registered charity No. 1012053) is a leading voluntary sector agency providing high quality services to improve the health and wellbeing of local people.

Peer Support and Coproduction Administrator
Salary: starting at £19,554 pa/pro rata (NJC Scale Points 7 – 11)
Based: Leeds
Hours: 28 hours per week
- Peer Support – 21 hours per week
- Coproduction – 7 hours per week

Touchstone is part of the new Primary Care Mental Health Service (PCMHS) for Leeds – the Leeds Mental Wellbeing Service (LMWS).  This exciting new partnership will mobilise and deliver an integrated service to offer primary care based mental health support for people with mild to moderate common mental health problems.  Together, our partnership will help thousands of people in Leeds to increase their resilience and live their best lives within their community.

The service comprises Leeds GP Confederation, Leeds and York Partnership, Leeds Community Healthcare, Women’s Counselling and Therapy Service, Home-Start Leeds, Northpoint Wellbeing, Community Links and Touchstone.

The successful post holder will provide administrative support to the staff and management of Touchstone LMWS, to undertake administration including responsibility for identifying and developing and maintaining administrative systems for the service and the organisation.

They will also carry out general admin duties, including the day-to-day running of the Peer Support and Co-Production team administration needs, and assisting other admin staff with duties for the wider team, and support the manager with the health and safety of the office.

The post holder will be part of the Central Admin Team and will be required to carry out administration duties to contribute to the effective operation of the organisation, thereby will be required to work flexibly across Touchstone by working at different sites, which will be determined by work priorities.

The post holder will be based within the Touchstone IAPT team currently consisting of 10 CBT Therapists, 1 Senior PWP, 2 Psychological Wellbeing Practitioners, 2 Employment Advisors, 1 Trainee PWP’s, 1 Peer and Volunteer development worker, 2 Peer Support workers, 1 Peer Support Co-ordinator,  1.75 Administrators, a Team Manager and 2 Deputy Managers. We also have a number of mental health support workers employed by Touchstone, and our partner organisations.

To find out what it is like to work for Touchstone within the Leeds Mental Wellbeing Service you can watch the videos from our recruitment website.

Closing date: 31st March 2020
Interviews: Tuesday 14th April 2020

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the button to be directed to our website where you can download the application pack.

Touchstone is an equal opportunities organisation and applications are welcome from all sections of the community, particularly LGBT communities and/or people with disabilities who are under-represented within Touchstone.

Touchstone is a Trans Positive employer, Stonewall Diversity Champion, a Mindful Employer, has been granted the Positive about Disabled People mark and Investors in People Platinum.

No agencies please.