Young Citizens is an education charity working in primary and secondary schools to help educate, inspire and motivate the active citizens of tomorrow. Since 1989 Young Citizens ( also known as the Citizenship Foundation), has helped millions of young people understand society’s democratic structures, and the rights and responsibilities of its citizens by running a range of programmes and experiences for young people, with the help of thousands of volunteers.

The purpose of the role is to deliver high quality and efficient HR support across the Charity. This is a key role within the Charity and provides strong and reliable support to the Senior Leadership Team to provide an effective HR service to the organisation. The post holder will work closely with the Director of Finance and Resources to deal with a wide range of HR issues and will be the first point of contact for all recruitment, general HR issues and payroll queries. The post holder will be supported by our external HR consultants.

The post holder must be a diligent, efficient and strong communicator and enjoy building strong relationships within our friendly team. They will also need to be good at using initiative to prospectively identify and effectively resolve any HR and legal issues that may arise from our operations. Some HR experience is essential.

This role will initially be on a remote-working basis, changing to office-based when circumstances permit.

A recruitment pack is attached to this advert which details the job and person specifications.

NOTE: Please include a cover letter explaining how you meet the specifications for the post along with a copy of your CV. CV's without a cover letter will be disqualified.

The closing date for applications is 10 am on 27th July 2020.

Online interviews will be held on Wednesday, 5 August 2020.

About the Foundation

We believe every child deserves the chance to thrive, regardless of their background. Royal National Children’s SpringBoard Foundation (“Royal SpringBoard”) is a social mobility charity working with more than 100 of the UK’s leading schools to harness the power of fully funded bursaries and access to ‘outreach’ opportunities at boarding and independent day schools. Our vision is to transform the lives of children and young people facing disadvantage or vulnerability through providing them with access to a great education.

About the role

We are seeking a dynamic, motivated and bright graduate to provide interim cover for 12 months as a crucial member of our Programme Team. The Project Officer’s role is to coordinate a range of projects relating to the identification and support to children/young people provided with the opportunity to attend boarding schools through the bursary programme. You will join a small, close-knit team of 10 staff all passionate about the role that independent and state boarding education can play in lifting the life chances of the most disadvantaged and vulnerable children. The role has a broad remit to support all those in the Programmes Team and so offers exciting opportunities to gain a strong understanding of all aspects of the charity’s work.

Key Responsibilities:

• coordinate and manage the applications and matching to available school placements of pupils in the partnerships programme
• assist in the development and implementation of exemplary “wrap-around” care and support for all pupils supported by Royal SpringBoard
• have full regard to Royal SpringBoard’s policies and procedures and uphold Royal SpringBoard’s reputation, aims and values

Managing the placement and support for children and young people referred through the partnerships programme

• Coordinate and manage support to Royal SpringBoard’s partner organisations and children/ young people applying for the programme; including all aspects of the admissions’ processes (including accompanying children/young people and their families/guardians on visits to prospective schools where needed)
• Providing operational support to all members of the Programmes Team with the handling of enquiries and providing advice and guidance as needed to partners and families
• Once pupils start their placements, assisting in the monitoring of their pastoral and academic progress, for example checking that reports have been received
• Reflect on information about pupil needs to continuously adapt and improve the ‘wrap-around’ care/support provided to pupils, in order to create the strongest conditions for successful placements, including for example the coordination of a ‘buddy system’ for pupils
• Work closely with the Head of the Alumni programme to find ways to support current pupils (from Year 12 upwards) to prepare for their post-18 journeys; and build their engagement early in anticipation of joining the alumni movement
• Participate in the drafting relevant reports and research to be used in fundraising and Trustee communications.
• From time to time lead or contribute to additional projects, tasks or activities in line with operating requirements

Communications

• Participate in the development, organisation and delivery of relevant training courses and information sessions for Royal SpringBoard’s community partners and schools;
• Develop, co-ordinate and maintain dialogue with current pupils and their families as required
• Identify ways to build the evidence of positive outcomes and impact, supporting the Associate Director (Impact Assessment & Evaluation) to relate trends in outcomes of relevance to a broader audience and disseminate that learning to key audiences.
• Lead data quality and assurance for the Programmes Team, ensuring that the database is used to improve efficiency and for effective internal communications

Person Specification 

Qualities, Attitudes and Values - ESSENTIAL

• Strong and demonstrable commitment to Royal SpringBoard’s vision, mission, values and policies/procedures, including safeguarding and protection of children & equal opportunities.
• Enthusiasm, a ‘can do’ attitude and a willingness to take on new challenges.
• A passion for working with children and young people from diverse backgrounds and putting them at the heart of our work.
• Prepared to be flexible, adaptable, resourceful and resilient to manage changing priorities

Skills - ESSENTIAL

• Strong verbal and written communication skills.
• Superb organisational, administrative and IT skills.
• Ability to juggle multiple tasks and complete work within fixed deadlines.
• Ability to show initiative and take personal responsibility for completing tasks
• Focus on the detail, whilst not losing sight of the bigger picture

Knowledge - DESIRABLE

• Of the issues and challenges facing children and young people from areas of high socio-economic deprivation, who are looked after by local authorities or facing vulnerabilities
• Of issues affecting the boarding (both state and independent) and independent day, schools' sector.
• Of effective strategies to enhance digital media presence

Experience - DESIRABLE

• Of working with children and young people
• Of managing projects to differing timescales
• Of building productive relationships with a range of stakeholders

What you can expect in return:

• You will be part of a small, friendly and committed team. Although we are based in London, we are a flexible employer with many staff working from home at certain times. Standard office hours are 9.30am – 5.30pm with an hour for lunch but the role is open to those seeking other, flexible hours.
• Annual Leave: 6 weeks (30 days) excluding public holidays. 
• Probationary period: 3 months.
• DBS:  This post is subject to a satisfactory DBS disclosure.
• Pension:  If the post holder is over 21, they will be auto-enrolled into the NEST pension scheme but may request to opt out. 

Making an application

Please apply using the Royal SpringBoard application form ensuring that you demonstrate how your skills and experience meet the person specification and reflect Royal SpringBoard’s values. Applications should be returned by 9am on Thursday 6th August 2020.

Initial interviews may be held by Zoom videoconference in the week of 10th August 2020.

Final interviews will be held on Monday 17th August 2020, ideally in the office if social distancing and travel requirements permit.

Candidates will be selected on the merits of their application and through competency and values-based interviews

Royal SpringBoard is an Equal Opportunities Employer and we seek to build a team that reflects the diverse communities that we serve.

This is a great role for anyone interested in developing new skills or enhancing existing skills in the field of money, benefits and debt advice. You will work within an experienced team expanding your skills in a dynamic environment. You will be playing a vital part in improving the financial resilience of vulnerable people in the community.This is a great role for anyone interested in developing new skills or enhancing existing skills in the field of money, benefits and debt advice. You will work within an experienced team expanding your skills in a dynamic environment. You will be playing a vital part in improving the financial resilience of vulnerable people in the community.

Are you an honest, reliable and committed person with a can-do attitude and the ability to solve problems on your own initiative? You will be a key part of delivering our service to clients and supporting our therapists and Clinical Manager. We are looking for someone who is willing to take on new tasks and learn new skills, someone who is able to solve problems and take initiative. This is an opportunity to play a key part in running our therapy service. You will work with the current administrator to provide Share’s reception and administrative function and to support our events, recruitment and take specific responsibility for aspects of running the office.

As the star of “24 Hours in A&E”, St George’s University Hospitals NHS Foundation Trust is one of the best-known hospitals in Britain. St George’s is also one of the country’s largest teaching hospitals, treating over 500,000 patients every year, and has an international reputation for quality of care and cutting-edge treatment.  St George’s Hospital Charity is central to the Hospital’s continued success.

The Grants Department was established in March 2019 with the recruitment of its Grants Manager. This is an exciting opportunity for a Grants Administrator to join the Charity, working closely with the Grants Manager to increase the reach and impact of the St George’s Hospital Charity grants function.

The post holder will support the grants function across all aspects of its work taking pride in developing a respected operation, working in partnership with St George’s University Hospitals NHS Foundation Trust, St George’s University and the local community.

The successful applicant will be a highly organised individual who enjoys bringing order to systems with a keen eye for detail, a questioning mind and the confidence to follow up with questions wherever necessary. They will be flexible and willing to adapt to requirements to bring their excellent administration skills to bear across all grant department activity. It is a role which could develop in a multifaceted way with a strong element of providing a service to our stakeholders and showing initiative.

Charity People are thrilled to be recruiting a Governance Administrator for a well-known organisation in the heart of London to act as the main point of contact for their head office and provide governance support and advice to the board of Trustees in ensuring the administration of the organisation is within legal requirements. This is a broad role, which enables someone to get stuck in and help manage various functions and processes for the organisation.

This is a 9 months maternity cover post, starting asap, paying £30,500 per annum.

Some key aspects of the role:

* Provide bookkeeping support to the Finance Manager
* Provide necessary support as the organisation's Company Secretary
* Ensure that all trustee meetings are conducted accordingly.
* Ensure that all necessary documentation is sent to Companies House and the Charity Commission within the deadlines set
* Provide the Board with guidance about charity and company law and the provisions of the articles and any associated regulations or documents
* Ensure company papers are prepared and circulated
* Oversee facilities and contract management within the organisation
* Work with the SMT to ensure compliance of service level agreements on all projects, including any reporting requirements
* Work with the SMT to ensure there is an up to date development plan for the organisation
* Ensure that all sensitive data is protected and handled in accordance with the organisation's confidentiality systems and procedures, and in line with data protection regulations

This is a niche role, requiring someone who has directly worked in governance support in a similar setting, covering the aspects outline above. If this sounds like you and you would like to hear more about this opportunity please pop me an email with an updated CV in Word format asap for further information.

[email protected]

Fundraising Administrator
Location: London, W10
Starting salary: £18000-£20000 per annum depending on experience, pro rata
Part time: 4 days a week, one-year contract initially
Hours of work: 28 hours per week

This is an exciting opportunity to work for two affiliated charities changing the outlook for people with scoliosis (curvature of the spine). SAUK’s aims are to provide advice, support, and information to people affected by scoliosis and their families and raise awareness of scoliosis amongst the general public and healthcare professionals. The BSRF is the only charity that exists solely to promote and fund research into the treatment of scoliosis in the UK. The BSRF also holds international symposiums to disseminate scoliosis research. You will also be expected to work for one day on the Scoliosis Campaign Fund (SCF) which is a joint fundraising venture between both the charities. 

Since we are a small team, you will learn how a small charity is run and be able to support those affected by the condition.

About the role:

We're looking for a Fundraising Administrator with some experience to administer internal and external fundraising events, help organise events, and provide support for individuals fundraising for us. You will also be expected to research funding opportunities and update fundraising spreadsheets and social media pages.

Other tasks will include keeping our specialist lists updated, helping organising patient meetings, assisting with organising the annual raffle, and supporting clients who call our Helpline. This is a role that requires an enthusiastic hands-on person who is empathetic to those facing scoliosis.

Knowledge and skills required

• Degree level or equivalent
• Ability to use social media
• Experience in fundraising preferred
• Good copywriting, editing, and proof-reading skills
• IT proficient (Microsoft Office)

Closing date: 9am, 10th of August

If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us. A job desciption has been attached to help with your application.

Applicants must be eligible to work in the UK.

No agencies please.

Frontline is continuing to grow and expand its work. As we embark on this new stage in the organisation’s development we have made a substantial commitment to harnessing technology to help us have more impact, more quickly than ever.

In order to effectively improve Frontline’s business processes, we have defined projects in the CRM Team Road map. A challenge for any improvement project is translating the requirements – which often only the teams involved fully understand – into an improvement design. This is where the Salesforce Business Administrator would be transformational.

This exciting new role will play a major part in changing the way Frontline uses and is informed by data. Using their experience, the successful candidate will lead on discovery sessions with key stakeholders to determine the way forward for Salesforce improvement projects. They will champion the use of Salesforce and excite others to be interested in what is possible.

This is a 12 month fixed term contract.

Exciting opportunity to join a dynamic team in a key role having direct responisibilty for the administration of our counselling, support and other mental well-being services supporting the LGBT community. 

In this role you will provide support to the core operational team, and be pro active in establishing, promoting and maintaing administration of our centre services, and ensuring an organised, effcicient and smooth running of teh office and centre environment. Currently working remotely during Covid 19.  ELOP has been provding services for 25 years to the LGBT community and is a thriving and growing organisation and this is a chance to contribute to this and to make a difference. 

ELOP is a London based thriving community-led LGBT mental health & wellbeing charity offering a range of support, advice, information, counselling and group support services to lesbian, gay, bisexaul and trans (LGBT+) communities. 

Full time: 37 hours per week with occassional evening and weekend work

Salary  £25,180 incl. London Weighting

Closing deadline: 10.00am Monday 3rd August

Interviews: taking place Friday 7th August 2020 during office hours

• Excellent opportunity to take ownership of the entire grants function
• Team management and development experience are essential

About Our Client

Formed in 1997 with the purchase and transformation of the former Greenham Common Air Base, Greenham Trust has spent 23 years partnering with and supporting the local community. The aim of the Trust is to maximise property income from its extensive holding for distribution to local causes and programs. With over £58 million in funding provided to over 5,000 projects the Trust is looking to extend its offering and scope within the community.

Greenham Trust has been instrumental in a large and diverse number of projects, ranging from local clubs and group fundraisers to the Rosemary Appeal. The Appeal successfully raised over £5.5m to build The Greenham Trust Wing, a dedicated cancer support and renal dialysis unit at West Berkshire Community Hospital.

The Trust also hosts a number of community events designed to bring local people together and help local charitable organisations with their fundraising. Past events include Pitch to the Panel - a dragons' den style event where local charitable organisations can bid for a share of £100,000 towards a capital project or ground-breaking new service and Newbury Christmas Sing-Along which brings together massed choirs from local primary schools to perform in public in a festive event for the whole family.

The successful candidate for the Head of Grants and Administration will be joining at an exciting time for the Trust as they look to introduce a new CRM and grants management system. You will have a pivotal role within this project.

Job Description

The key responsibilities of the Head of Grants and Administration will be:

• Oversight of all Grant programmes and special initiatives, working closely with Grant administrators to maintain a consistent, efficient and effective approach across all programmes.
• Working closely with the Finance Director to ensure that grant-making processes reflect and champion current best practice
• Assisting the Chief Executive on the development and delivery of new and special initiatives, including new funding partnerships and programmes.
• Overseeing the development of funding strategy and policies, in conjunction with the Chief Executive and working closely with Grant administrators
• Keeping updated on policy developments within the grant-making and charity sectors as well as relevant funded areas, and informing the work of the organisation accordingly
• Maintaining close and effective working relationships with the Chief Executive, trustees and key advisors
• This list is not exhaustive - please enquire for further details

The Successful Applicant

The ideal candidate for the Head of Grants and Administration will be:

• Ability to work confidently and strategically across all of the sectors that the Trust supports and represent the organisation externally
• Ability to manage multiple, competing deadlines
• Ability to review and assess large amounts of information at pace
• Attention to detail
• An understanding of the not for profit and charities sector
• Superb communication skills, both communicating within the organisation and externally
• At least two years' line management experience
• High levels of diplomacy and discretion

What's on Offer

My client is offering a competitive Salary and Benefits Package

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

Ref Code: MPCY14101076Z

Job Title: Senior Administrator

Responsible to: Board of Directors and Trustees

Salary: £22,000-28,000 p.a. depending on experience (pro-rata)

Working Hours: 16 hours over a number of days, which could include some weekend work

Contract: This is an open-ended position with a 6-month probationary period

The Refugee Therapy Centre provides psychotherapy, counselling and associated treatments to refugees and asylum seekers in their own languages as well as running a qualifying professional Doctorate in Intercultural Psychoanalytical Psychotherapy. Our therapeutic focus is on helping individuals and families who have endured torture and other forms of human rights violation to come to terms and move on from their experiences and to regain control and enjoyment of their lives. RTC aims to respond sensitively and respectfully to the cultural and linguistic needs of refugees and asylum seekers.

This post includes diverse administrative work to support the process of re-establishing the charity, and for ensuring the smooth running of the office. It is important that the post-holder is highly motivated and able to work both with a small team of sessional workers and independently. Due to the nature of the work, an appreciation of confidentiality at all times is essential. The successful applicant needs to have proven ability in effective administrative and computing skills, budgeting and communication for fundraising, good office management for all functions of office and reporting to funders.

N.B. This job description is intended as an outline of the general areas of activity and will be amended in light of the changing needs of the organisation. 

Duties :

1. Maintaining effective administrative systems; ensuring good practice and confidentiality of database and other data in the office and in general.
2. Overall responsibility for the maintenance of an Access Database containing patient details and for extracting reports on a regular basis and as required.
3. Overall responsibility for fundraising and maintaining a comprehensive filing system.
4. Overseeing the booking of rooms and organisation of facilities for therapists and the Board when necessary.
5. Holding office security keys and responsibility for key holders for opening and locking doors am/pm and ensuring that confidential files are locked at all times.
6. Administrative support to the Board of Director and Trustees
7. Liaising with internal and external staff and contacts as instructed.
8. In consultation with the Trustees, prepare new funding applications and writing timely reports to funders.
9. Attending and taking minutes of meetings, when delegated.
10. Supporting meetings (e.g. Board of Trustee meetings) and organising and coordinating events (e.g. Annual Open Day)
11. Cooperating in delivering the RTC Health & Safety Policy and procedures including evacuation procedures; and adhering to all of the RTC Policies.
12. Ensuring building maintenance and receiving the rent from tenants on a timely manner and seek payments of bills.
13. Undertaking all other duties as requested.

Person Specification

Essential: 

1. Previous experience in an administrative position including experience of working with Microsoft Office applications; proficient in the use of word processing, spreadsheets, computer packages, Access (essential), QuickBooks..
2. Strong and confident communication skills. Excellent organisational, and interpersonal skills and good command of written and spoken English with an ability to make oral presentations, produce briefings and written reports in a clear, direct, concise and engaging way.
3. Self-motivation with the ability to work unsupervised and alone, as well as with other members of a team
4. Excellent interpersonal skills: ability to build relationships, persuade and listen.
5. Ability to work and deal with a wide range of duties, to prioritise and manage workload and meet deadlines.
6. An understanding of confidentiality and ability to treat sensitive information with discretion.
7. Ability to be flexible in relation to duties not specifically referred to above. Such duties will fall within the scope of the job.

Desirable:

1. An understanding of charity and voluntary sector governance issues.
2. Experience of working in the voluntary sector and/or servicing committees.
3. Experience of project management and fundraising.
4. A demonstrable understanding of the problems encountered by people seeking refugee protection.
5. A knowledge and understanding of marketing tools and techniques

To apply, please email a full and complete CV and a covering letter, and details of two referees

As part of its recruitment policy, the RTC is determined to ensure that no prospective or actual employee is discriminated against on the basis of gender, race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion, or is disadvantaged by any condition or requirement which is not demonstrably justifiable.

*RTC is committed to Safeguarding Children and Vulnerable Adults and will carry out enhanced DBS and full pre-employment checks of selected candidates, as well as requesting two independent references.

Are you passionate about dogs and cats? Our people and animals make Battersea a great place to work. Your expertise will help increase our impact for dogs and cats everywhere.

We are seeking two skilled Veterinary Trustees with significant current senior veterinary leadership experience to join our Council of Trustees, to play a key part in Battersea’s future development and growth.

About us

Battersea is here for every dog and cat and has been since 1860. We are a world leading, animal welfare charity and over the last 160 years we’ve grown from one home in London to three, rescuing and rehoming centres across the South East. With c550 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats, sharing our expertise and educating the public and policymakers about responsible pet ownership. Two years ago we launched the Battersea Academy working with animals and veterinary practitioners across the UK and Internationally to develop and enhance their services to animals. Join us and make a difference for every dog and cat.

About the roles

During the latter half of this year and the first half of 2021, our two long standing and highly esteemed, Veterinary Trustees, Professor Matthew Pead BVetMed PhD MRCVS FHEA CertSAO and Dr Bradley Viner BVetMed MSc (VetGP) DProf FRCVS, will conclude their terms of office, after many years of exceptional support and contribution to Battersea. We are seeking to replace them with two equally skilled and engaged Veterinary Trustees who will each play a key part in Battersea’s future development and growth. To support our strategy and to build diversity in the Board we are looking for two new Trustees both with significant, current senior veterinary leadership experience, either from a research, policy development or clinical background or with direct practice experience.

The two new Trustees will join our Board of eleven, known as Council, who meet seven times a year with the Chief Executive and Directors (six half-day meetings usually in London and a full-day annual strategy meeting with the Directors usually in Windsor). Meeting formats are currently under review and some may in future be held virtually.

Both roles are appointments for an initial term of three years and may be re-appointed for a further two terms of three years. We anticipate one of the new Trustees will join the Board in October 2020, with the second successful new Trustee joining us in the Spring of 2021.

These are volunteer unremunerated roles.

More information about Battersea, including our Strategic Plan, please visit our website.

How to apply

To apply, please submit your CV and a supporting statement of no more than 1,000 words that addresses how you meet the requirements of the person specification and outlines your personal motivation for becoming a Trustee of Battersea. Any applications received via our online application portal will not be considered. Please also state if you are available to start the role in October 2020, Spring 2021 or have no preference.

Battersea is committed to providing equality of opportunity and valuing diversity for all current and prospective staff and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications for these roles from black and minority ethnic and disabled candidates as they are under represented on our Council of Trustees.

For full details, including our job applicant privacy notice, please download our recruitment pack.  All applications must be submitted before the closing date advertised.

Reporting to the Trustees, the Charity officers’ duties are related to business development, project management, strategy, finance, and more in a wide ranging role. It’s a role where you’re often the first point of contact for enquiries and will be involved in the day-to-day running of the charity.

Charity officers will be expected to support and lead on some of the following tasks:

• Organising fundraising events and applying for grants
• Creating fundraising initiatives and flyers.
• Developing marketing oversight on marketing activities.
  liaise with external agencies, including voluntary sector organisations, the media, local authorities, business contacts, trustees and other stakeholders or clients
• Targeting potential donors.
• Recruiting and liaising with volunteers.
• Preparing reports and general administrative work.
• Position themselves as the PR face of the charity.

Qualifications

While a degree, or internationally recognised higher education equivalent is welcome, it is by no means a necessity. Experience of real life and a working history is just as important. We welcome applications regardless of qualifications or education history.

Essential Skills

• Good interpersonal skills.
• Being able to work on different projects at the same time.
• Excellent planning skills.
• Being creative and flexible.
• Being proactive.
• Having competent written and spoken communication abilities.
• Being committed to Safe in our World’s ambitions.
• Previous experience working within the charity sector

BIHR’s Operations Coordinator is an exciting new post which will focus on coordinating and delivering the operational administrative and financial support BIHR needs to support change through human rights with people, communities, public officials and policy-makers.

This role is integrated into the practical work of the BIHR team and coordinates key finance and administration operations, supporting the charity’s governance.

A passion for human rights and a commitment to ensuring the best possible operational support for our work is essential for this role. This is an exciting opportunity for anyone with a strong operational administration and finance background. Ideally you should have experience of working in a small charity, or a clear demonstrable interest in moving into this area.

This role will work very closely with the Senior Management Team: our Director and Policy and Programmes Manager (PPM). It is integrated into the delivery work our wider team, including Human Rights Officers (HROs).

MAIN TASKS & RESPONSIBILITIES

All staff members are required to deliver their wok in accordance with BIHR’s core mission, always acting in the best interest of the charity. A genuine commitment to supporting change through human rights across the UK is required at all times.

Deliver effective financial administration and management, ensuring robust policies and processes are in place to support the Director and Board

• Managing and administering the systems the regular processing of payments in and out (invoices, bills, expenses, etc.) in accordance with our schedule and the appropriate approvals, using Quick Books
• Management of bank accounts including regular reconciliations, investigations and administration
• Day to day management of relationship with BIHR’s retained independent accountants including monthly payroll, quarterly management accounts and cashflow adjustments
• Producing monthly financial monitoring and reforecasting, supported by the Director
• Producing quarterly financial and narrative reports, with the Director, for the Board of Trustees, and others purposes, as needed
• Providing high-quality, accurate and timely financial and operational information for funder reports
• Leading on the preparation of financial information for the annual report (Charity Commission and Companies House), working closely with the Director, retained accountant and appointed Independent Examiner
• Support the Director with the development of the annual organisational budget
• Use initiative to identify and make improvements to financial management and operational administration, as needed

Deliver high-quality internal and external communications, enabling BIHR to run smoothly and engage effectively with stakeholders

• First point of contact for general enquiries, managing email, telephone and mail contacts
• Key operational contact for BIHR’s services, including liaising with individuals booking our sessions or ordering resources, new potential partnership opportunities, and ongoing contacts for programmatic work
• Key point of contact for the administration of BIHR’s online communities of practice (using WordPress site) working closely with the lead HRO
• Ensuring the smooth running of BIHR’s websites, with proactive troubleshooting and, where relevant, liaising with our web support agencies and/or QMUL IT to pre-empt or resolve technical issues
• Relationship management with regular suppliers
• Relationship management with regular givers, corporate sponsors and donors, and, where appropriate liaising with Trusts and Foundations
• Support BIHR’s Strategic Framework brand rollout, ensuring it is used and applied consistently across the organisation
• Responsibility for internal information management and GDPR compliance, supporting the Director and wider team to maintain appropriate systems
• Responsibility for administrative coordination of BIHR’s QMUL course, including proactive liaison with the Law School around scheduling of classes, assessments and student appointments and feedback.
• When needed, supporting other staff with BIHR’s social media communications.

Provide administrative support and co-ordination to ensure effective and efficient delivery of BIHR’s information, learning and development sessions, programmes and policy work

• Leading on the logistical and financial arrangements of BIHR’s human rights support sessions, following content and relationship development by the PPM. This includes:
  • Responding to all initial requests and record keeping, liaising with the PPM on their involvement
  • Managing all logistical liaison, including online set up or venues, as appropriate and ensuring the BIHR facilitator’s requirements are met (including travel, IT, refreshments, invites, registrations, etc.)
  • Ensuring the distribution of any materials and any follow up materials
  • Responsibility for monitoring and evaluation work using SurveyMonkey (and other systems, where relevant), including ensuring evaluation forms are set up, distributed, completed and analysed following sessions
  • Processing of all financial elements, including setting up BIHR as a supplier, processing invoices and ensuring payments
• As above, delivering the administrative and financial aspects of programmes/ projects/ policy work delivered by HROs or PPM
• Coordinating the finalisation of information resources, including proofing, identifying and managing relationships with design and print suppliers, and leading the distribution of resources.
• Leading on monthly and quarterly analysis of the evaluation data, to support both programmatic and BIHR’s overall performance monitoring
• Scoping, sourcing and ordering of any equipment and services needed for BIHR to deliver its programmes / projects / policy work

Support robust and effective organisational environment and governance processes, working with the Director  

• Ensuring BIHR’s working environment(s) meet health and safety requirements, and are tidy, organised and inviting. In particular, whilst the organisation is working remotely, to ensure staff have access to necessary equipment and online systems.
• Organising and minuting monthly/other team meetings and keeping track of actions with PPM
• Supporting the Director to keep the organisation’s standard policies and procedures up to date in accordance with law and under regular review
• Leading administrative aspects of recruitment processes and inductions
• Servicing of quarterly (and other) Board meetings, including annual scheduling, reminders, and distribution of paperwork, and where required minute-taking.
• Working with the Director to ensure compliance in the organisation’s activities with all legal requirements in company, charity, employment, and other fields.

PERSON SPECIFICATION 

Essential 

Personal qualities

• Passionate commitment to BIHR’s mission and values and to working in the charity sector
• Strong team player with ability to get stuck in within a small organisation
• Efficient, reliable, flexible and collaborative working style
• Self-motivating with ability to work effectively from home as part of a virtual team and in an office environment

Role-related knowledge and experience

• At least 1 years’ experience of a similar successful role within a charity, or clear demonstrable commitment to this.
• At least 1 years’ experience of successfully working within a small organisation (under 15 employees) and a clear understanding of the operational responsibilities of working in such an environment.
• At least 2 years of direct work experience of coordinating administrative systems, including using initiative to review / change processes to improve operational outcomes, working primarily with online/cloud-based systems and some hardcopy systems.
• At least 2 years of direct experience of coordinating financial systems, including budgets and cashflow, and financial administration using accountancy software (Quickbooks or the ability to quickly become confident to use this package
• A good working knowledge of relevant compliance issues, particularly charity regulation, financial good practice, data management
• Experience of compiling information and data to produce monitoring and impact reports for internal and external audiences
• Excellent working knowledge of IT and a proactive approach to anticipating and resolving team IT issues, in particular:
• Daily use of the Microsoft Office suite, particularly high-level Excel skills
• Managing websites (WordPress and bespoke platform)
• Proactive approach to learning new software, apps and platforms
• Knowledge of other IT solutions to support effective operations in a small charity
• Experience of supporting human resources processes including recruitment administration and supporting the review and development of new policies etc.
• Experience of servicing a Board of Trustees or similar, including scheduling meetings, papers preparations, venue arrangements, minute-taking and follow up actions, making appropriate filings with regulators
• Experience of operational delivery for programmes work including organising training sessions and events (online and face-to-face) and resource development and distribution.
• Working knowledge of basic health and safety requirements and applying these within a small team
• Excellent numeracy skills, educated to a least a C grade in GCSE Maths (or equivalent).

Time management

• Ability to work to tight and multiple deadlines and prioritise workload, ensuring the highest standards of work
• A demonstrable commitment to accuracy and attention to detail in the completion of work
• The ability to work effectively from home and in the office

Communication

• Excellent written and verbal English language skills, with literacy skills at or equivalent to GCSE C grade English Language
• Experience of, or demonstrable commitment and transferable skills, to communicate effectively with a range of stakeholders, particularly
• People who are distressed and seeking advice, which BIHR does not provide, and people with a range of care and support needs accessing our services
• Community and public sector partners
• Suppliers of goods and services
• The ability to BIHR to external audiences, including on the telephone, at online meetings and in person

Desirable

• Recognised book-keeping or financial administration training or qualifications
• Direct experience of working in the social justice field and/or working to support people facing vulnerable situations
• Experience of supporting an organisational team to work remotely
• Understanding of use of social media to engage with different audiences