Administrative trustee volunteer volunteer roles

Finance Trustee (Treasurer)

Goals 4 Girls is a UK charity dedicated to empowering girls and young women through football, mentoring and leadership development.

We work with girls and young women from underserved communities who face barriers to participation in sport, confidence building and personal development. Through structured programmes delivered in schools and communities, we support girls to build resilience, improve wellbeing and develop leadership skills.

Our programmes combine football participation with mentoring, wellbeing support and access to positive role models. By creating safe, female-focused spaces and strong support networks, we help girls develop confidence both on and off the pitch.

As demand for our work grows, Goals 4 Girls is entering an exciting stage of development, expanding our programmes, building partnerships with leading organisations in sport and business, and increasing our national impact.

To support this growth, we are seeking a Treasurer to join our Board of Trustees, helping guide the organisation’s financial sustainability and long-term strategy.

The Role of Treasurer

The Treasurer is a key member of the Board of Trustees, providing oversight of the charity’s financial health and helping ensure strong financial governance.

Working closely with the Chair, CEO and Board, the Treasurer will support strategic decision-making by ensuring that trustees have clear and accurate financial information and that the charity operates with robust financial controls.

The Treasurer plays an important role in helping the Board balance ambition and growth with

Role Summary:

Reporting to: Chair of Trustees and the Trustee Board

Working closely with the CEO, G4G Accountant & Senior Administrator.

The Role of Treasurer

The Treasurer is a key member of the Board of Trustees, providing oversight of the charity’s financial health and helping ensure strong financial governance.

Working closely with the Chair, CEO and Board, the Treasurer will support strategic decision-making by ensuring that trustees have clear and accurate financial information and that the charity operates with robust financial controls.

The Treasurer plays an important role in helping the Board balance ambition and growth with responsible financial stewardship.

Key Responsibilities

The Treasurer will:

· Oversee the presentation of budgets, management accounts and annual financial statements to the Board.

· Ensure that appropriate financial systems, controls and procedures are in place.

· Monitor the financial health and sustainability of the organisation.

· Support the development and review of financial policies, including reserves and risk management.

· Provide financial insight to support strategic planning and growth.

· Work with the Chair, CEO, leadership team and with the Goals 4 Girls accountant to ensure effective financial planning and reporting.

· Ensure compliance with Charity Commission requirements and relevant financial regulations.

· Oversee preparation of the charity’s annual accounts and liaise with external accountants or auditors.

· Ensure financial risks are identified and appropriately managed.

· Help build financial understanding across the Board by presenting financial information clearly and accessibly.

Skills and Experience

We are seeking a trustee with strong financial expertise who is motivated by the opportunity to support a growing charity making a positive impact in young people’s lives. Please note that only London-based candidates will be considered and the position requires an enhanced DBS check and two professional references.

The ideal candidate will bring:

Essential

· A professional background in finance with at least 5 years post-qualification in accounting, investment or financial management

· Experience of financial oversight, governance or strategic financial planning

· Strong analytical and strategic thinking skills

· The ability to communicate financial information clearly to non-financial audiences

Desirable

· Experience of charity finance or working with non-profit organisations

· Experience supporting organisational growth or scaling programmes

· Interest in sport, youth development or gender equality

Most importantly, we are looking for someone who shares our commitment to creating opportunities for girls and young women.

Time Commitment

The Treasurer role is voluntary, with reasonable expenses reimbursed.

Expected commitment:

· Attendance at monthly Board meetings

· Occasional committee or working group participation where relevant

· Preparation and review of financial information between meetings

The average commitment is approximately 5 –7 hours per month including a one hour monthly Board meeting.

Trustees are appointed for an initial three-year term, with the option of renewal.

Board Culture

Goals 4 Girls is committed to building a diverse and inclusive Board.

We welcome applications from individuals from a wide range of professional backgrounds, communities and lived experiences. We believe diversity strengthens governance and improves the impact of our work.

Why Join Goals 4 Girls

Joining the Board offers the opportunity to:

· Help shape the future of a growing charity supporting girls and young women

· Contribute strategic expertise to a mission-driven organisation

· Work alongside an engaged and passionate Board and leadership team

· Support programmes that are creating lasting social impact

How to Apply

To express interest in the Treasurer role, please submit the following:

· A short cover note outlining your interest and relevant experience

· A current CV

Please note that this volunteer role will require two references and an enhanced DBS check 

We are seeking several volunteers fior administrative support committed Trustees across this dynamic Trust's activities in creating historical town maps and atlases.  Roles include managing online meetings, contributing to operations including sales, events, marketing, basic book keeping and all other ways of being useful to the growing needs of the Trust.

We are on an ambitious path to increase the rate of publication, develop a strong educational outreach platform, and embed our maps in the communities of the towns we publish. Trustees are mainly senior academics and others committed to education and urban history and all have a passion for cartography. We currently have no employees

Could your leadership skills help shape the future of a Hopian?  Hopian is a registered charity that provides advice and support for adults and children who have experienced Domestic Violence and Abuse through the provision of refuge accommodation and community support services.  We also provide support and access to counselling for people affected by Child Sexual Exploitation.

The Role of Trustee and executive Trustee roles are voluntary positions. A Trustee for the Board is expected to meet the requirements of the board in line with the charities governing documents, governing good practice and legal requirements.  We also have a vacancy for a Treasurer should you be interested please visit our Hopian website - recruiter link below for further details.

Trustee Responsibilities :

The Board as a whole is collectively responsible for the success of the charity. A Trustee is a Board Member and has a number of responsibilities in order to ensure robust management of the charity including:

• Make decisions objectively in the interests of the charity.
• Implement Hopian’s Vision, Mission, and Values.
• Lead on the aims and objectives of Hopian by raising awareness of domestic and sexual abuse, and child sexual exploitation and abuse and its impact on individuals and their families.

Trustee Duties :

• Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy.
• Ensuring that the organisation complies with its governing document (i.e. constitution or memorandum and articles of association), charity law, company law and any other relevant legislation or regulations.
• Ensuring that the organisation applies its resources in pursuance of its charitable objects (i.e., the charity must not spend money on activities that are not included in its own objects) .
• Ensuring that the organisation defines its goals and evaluates performance against agreed targets.
• Safeguarding the good name and values of the organisation.
• Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
• Ensuring the financial stability of the organisation.
• Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds.
• To work in the interests of the charity and not for personal gain.
• To ensure that the Board Members takes proper professional advice on matters in which it does not have competence.
• Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive.

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.

Tasks:

• To work with other Board Members to form an effective governing body for the charity.
• To attend meetings and to read papers in advance of meetings.
• Ensure that the charity’s focus places services users centrally.
• To understand and be committed to the mission of the charity.
• To maintain a long-term overview of the charity and its work.
• To make strategic and major decisions about the charity objectives, policies and procedures.
• To attend sub-group meetings as appropriate.
• To participate in other tasks that may arise from time to time such as interviewing for new staff, helping with appeals and fundraising.
• To keep informed about the activities of the charity and wider issues which affect its work.
• To monitor and evaluate the work of the charity on a regular basis. This includes receiving reports from staff, staff supervision, receiving feedback from service users and other agencies .
• To ensure that the charity is a good employer of its paid and voluntary staff .
• Provide opportunity for staff to meet with the board.

Person Specification

We are looking for a  Trustee who has an understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship. It is expected that a Trustee takes ownership to develop and maintain this understanding and application of duties. In addition to having:

• A commitment to the organisation.
• A willingness to devote the necessary time and effort.
• Good, independent judgement.
• An ability to think creatively.
• An ability to work effectively as a member of a team.
• A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Experience & Knowledge

• Understanding and evidence of commitment to equal opportunities and diversity statement 
• Be objective and unbiased 
• Be supportive and approachable 

Time Requirements

To be able to attend scheduled committee meetings each year and read papers for each board meeting. To be available to for consultation, support and guidance on an ad hoc basis. Much of this contact will be via online, telephone or email.

Trustees for innovative Charity reducing social isolation and loneliness

Haringey Circle is a membership-based charity with c.800 members, free to join, open to anyone over the age of 50 and disabled adults in Haringey. We provide social activities, events and information to help our members to connect, get active, keep learning, and to stay as independent as possible.

If you are over 50 years of age living in the London Borough of Haringey (member) or live outside Haringey and have knowledge and /or experience to contribute to the Board (co-opted member) we would like to hear from you.

We welcome applications from those whose voices are often unrepresented, and can provide a viewpoint from, for example our ethnic minority, from LGBTQIA+ or disability communities.

Are you organised, friendly, and looking to make a real difference in your community?

We are a well‑established and successful local charity supporting vulnerable people, and we’ve just celebrated our 30th anniversary. As we continue to grow, we’re looking for a Volunteer Administrator to support our work at this exciting moment in our development.

You will be joining an incredibly supportive team of staff, volunteers and trustees, many of whom have been here for more than 10 years, working towards our shared mission to enhance the quality of life for our beneficiaries.

Your role

Brigstowe is seeking a Volunteer Administrator to support our reception and office administration for one full day or two half-days per week, preferably on Tuesdays and/or Thursdays.

The role will include: 

• Front-of-house reception duties, which involves welcoming our clients and showing them to meetings with staff (we work with vulnerable people who are sometimes destitute or in crisis, but you will be supported with this)
• Answering phone calls and transferring calls to colleagues, and sometimes taking difficult calls or new client referrals
• Making phone calls to clients to gather their feedback on our services
• General office administration, including data entry and record‑keeping
• Admin for our peer support group – calling members of the group, recording attendance and client feedback, and helping to organise events throughout the year

You will be supervised and supported by Brigstowe’s full-time Executive Assistant. Full induction will be provided, along with ongoing training opportunities. In return, we require a minimum commitment of six months.

About us

For 30 years, Brigstowe has been a lifeline for people living with HIV, especially those facing barriers: refugees, asylum seekers, LGBTQ+ communities, as well as people with no safe place to disclose. We’ve mentored hundreds, advised thousands, and supported hundreds more who have struggled with life, and we’ve trained hundreds of public-facing professionals.

We support anyone living with or affected by HIV in Bristol and the surrounding areas through a comprehensive and holistic range of services, including advice and support, peer support groups and peer mentoring. We also provide sexual health promotion and outreach services.

We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our award-winning services are accessible, person-centred, non-judgmental, professional and of a high quality.

About you

You are an enthusiastic team player who enjoys keeping things running smoothly behind the scenes so that the support staff can focus on their clients. You enjoy supporting people from all backgrounds, and you will be using your skills to directly support vulnerable people in the community.

The role would suit someone with some administrative experience who is comfortable with IT and Microsoft Office programmes (mainly Excel and Word). You will be working in the office alongside our committed and supportive staff team, gaining experience in a rewarding charity setting.

Hours: One full day or two half-days per week (preferably working on Tuesdays and/or Thursdays)

Commitment: We ask for a minimum commitment of six months

Closing date: Midday on Tuesday 5th May 2026

Interview date: Monday 11th May 2026 at The Old Co-op, Ground Floor, 40-42 Chelsea Road, Bristol, BS5 6AF

Start date: ASAP

To apply for this role, please visit our website to access our Volunteer Application Form and Equal Opportunities Form and email them to us using the details on our website.

If you would like more information on this role, or if you would like to have a discussion with us about anything else, please don’t hesitate to get in touch with Lou Young, Executive Assistant, or Gary Regis, Office and Finance Manager, using the details on our website.

Brigstowe is committed to reducing inequity, valuing diversity and enabling inclusion. We welcome applicants with the appropriate skills from any background or identity, or those identifying as having a disability. We seek a diverse workforce which is representative of the clients we serve, and we strongly encourage applications from people of African or Caribbean heritage as they are currently underrepresented amongst our staff and volunteers. We also encourage applications from people living with HIV or other long-term health conditions. Please note that there is no need for you to disclose any of these details in your application unless you would like to do so.

We’re looking for a Treasurer to join our Board of Trustees. Everyone deserves a safe, clean, dignified place to call home. Join us, and help end housing poverty.

• Role: Treasurer / Trustee. In addition to the specific responsibilities stated below, you will assume all the usual duties of a Trustee.

• Volunteer: Trustees are volunteers. The role is not paid, however reasonable expenses may be claimed e.g. local travel.

• Time: Three year term, with annual review. Estimated 0.5-2 days per month, including attending six Board meetings per year. You may also be a sub-committee member and attend specific meetings.

• Location: Remote

ROLE OVERVIEW

The role involves monitoring the financial administration of the charity and reporting to the Board at regular intervals on its state of financial health. The Treasurer will assist the team in setting AzuKo’s strategy, support AzuKo’s staff and ensure all financial affairs are legal, constitutional and within accepted accounting practice.

RESPONSIBILITIES

• Ensure there is financial stability with effective and efficient administration

• Monitor and report on the financial health of the charity (balance sheet, cash flow, fundraising performance etc) at Trustee meetings

• Prepare and process payroll for employees

• Oversee production of financial reports / returns, accounts and audits

• Ensure proper records are kept and effective financial procedures are in place

• Participate in other tasks as arise from time to time, such as interviewing new Trustees, helping with fundraising events

• Act as an ambassador for our cause and for AzuKo

QUALITIES

Essential

• Proven ability to communicate financial information

• Analytical and evaluation skills, demonstrating good judgement

• Competent IT and spreadsheet skills

• Experience of payroll and accounting systems

• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship

Desirable

• Qualified accountant with demonstrated commercial awareness

• Knowledge the charities Statement of Recommended Practice (SORP)

WHO ARE WE LOOKING FOR?

We expect all team members to share our values. All AzuKo trustees are active in advocating, fundraising and networking.

THE IMPACT OF THIS ROLE

Our work supports the homeless, landless and those living in housing poverty. Contributing to AzuKo means building a fairer world for all.

WHY BE A TRUSTEE

As a small charity AzuKo recognises the great work, time and commitment of our Board. This position is an opportunity to:

• Give back to a charity that is dedicated to creating positive impact

• Enhance your CV and open doors to new career paths

• Make a difference to those in need

• Learn about the strategy side of charities

• Utilise your experience and skills within the voluntary sector

• Work with an interesting team from diverse backgrounds

HOW TO APPLY

Application is by CV and supporting statement outlining the reasons for your interest in this Treasurer role. Submit your application via our website.

• Application deadline: Rolling
• Interviews via telephone and Zoom

AzuKo is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religious belief, sexual orientation or age. We value and respect all differences in people (seen and unseen).

Role description

The Open Spaces Society, Britain's oldest conservation body, needs additional trustees to broaden our reach.If you are keen to develop strategy and policy for creating, defending, and maintaining commons, greens, and paths, and to develop new approaches to make open spaces available to all, this role is for you. 

Trustees may be co-opted by the present board, but are expected to offer themselves for election by the membership at the first available opportunity.

Working collectively, trustees have three main responsibilities. These are to:

1 set a direction for the society,

2 ensure the society’s plans are carried out appropriately,

3 ensure the society meets its legal responsibilities.

The duties of a trustee are to:

4 ensure the society complies with its articles of association, charity law, company law and any other relevant legislation or regulations,

5 ensure that the society pursues its objects as defined in its articles of association,

6 ensure that the society directs its resources exclusively towards its objects,

7 in association with the general secretary, ensure that the organisation is adequately staffed, and that the staff and volunteers have appropriate support and resources to pursue organisational goals,

8 contribute actively to the board’s role of developing strategy, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets,

9 safeguard the reputation and values of the society,

10 ensure effective and efficient administration and financial stability, 1

1 appoint the general secretary and monitor her performance,

12 act in the best interests of the society at all times.

Person specification

• Commitment to the society’s mission

• Understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship

• Willingness to devote the necessary time and effort

• Strategic vision

• Objective and insightful judgement

• Ability to work effectively as a member of a team

• Adherence to Nolan’s seven principles of public life (selflessness, integrity, objectivity, accountability, openness, honesty, and leadership).

Overview of the role

Warrington Foodbank are seeking someone to take the lead in organising and  monitoring the work of our Board of Trustees, liaising between members to ensure our strategy and operations remain on track. As our Secretary of Trustees you will lead the administrative duties of the Board of Trustees, ensuring that its activities are conducted within the legal requirements, with board meetings being properly administered.

Responsibilities

As a trustee you will share collective responsibility for the governance of the food bank and all decisions made by the board, ensuring the organisation is well run, fulfils its mission, is compliant with charity law and that the charity is open and accountable. 

The Secretary of Trustees is responsible for leading on the administrative duties of the food bank and Board of Trustees. They will ensure that the foodbank’s activities are conducted within legal requirements, and that board meetings are properly administered. The Secretary will also lead on the development and management of policy schedules, ensuring that the Board of Trustees are aware and kept up to date regarding their legal, regulatory, and governance responsibilities.

Key tasks:

• to ensure that there is a record of all Trustee Board correspondence to ensure that details of Trustee meetings are circulated to the board together with minutes of the previous meeting and any other instructions in good time to ensure the trustee board meets its legal obligations, including reporting, meeting charity and company law, as well as insurance requirements

• to ensure all relevant stakeholders are informed of the annual general meeting (AGM)

• to ensure that the annual report (to accompany the annual accounts) is produced and sent to the relevant charity regulator body (Charity Commission of England & Wales).

Other responsibilities, along with the Board of Trustees, include:

• to approve, support and guide the charity’s purpose, vision, strategy, goals and objectives 

• to manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk, and not over-commit the charity

• to ensure the effective and efficient administration of the charity, responding to changes in the local community as appropriate

• to ensure that key risks are identified, monitored and controlled appropriately

• To ensure appropriate financial plans are in place, budgets are monitored, and progress is evaluated

• to review and approve financial statements 

• to help promote the organisation to key stakeholders and beneficiaries

• to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equality, diversity and inclusion, safeguarding, and GDPR compliance/data protection

• to prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.

About you:

We are looking for people who want to help their local community. Our ideal candidates would demonstrate: 

• a knowledge of and commitment to the work of Warrington Foodbank 

• previous experience or an ability in:

  • secretarial or administrative work

  • managing project and keeping them on schedule

  • coordinating the activities of a group or individual

• add any further essential qualities the food bank is looking for, to fit in with any strategic objectives the food bank may have.

Benefits of volunteering:

• feeling you are making a difference whilst volunteering with us

• meeting new people and being part of a motivated team who share a passion to eradicate poverty in our community

• building a movement of change with our volunteers, staff, and the people who use our food bank

• bringing our staff, volunteers, and trustees together to achieve our vision

• gaining a greater insight and understanding of local agencies and partnerships.

Impact of your role

By leading on the administrative matters of the food bank board, you are part of providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting, or anyone who comes into contact with Warrington Foodbank.

Support

A full trustee induction is in place to support the prospective candidate within their role, as well as access to local voluntary action trustee training. 

Please Note:

• You must be 16 or over and must not be disqualified from acting as a trustee and declare any conflict of interest while carrying out the duties of a trustee.

• Trustees are appointed for a three-year term of office.

• This is a voluntary position.

MARINElife is a science charity that conducts cetacean and seabird research and monitoring

by gathering information of key marine species so they can be better protected.  For over 30 Years, we have carried out research, educational and outreach work on whales, dolphins, seabirds and other marine animals in the oceans of North-west Europe. We also provide relevant, robust and up-to-date information to those working for the sustainable future of our oceans.

The vital work is done in partnership with a wide range of sponsoring bodies from ecotourism through to research institutes and shipping companies. Our goal is to help conserve marine animals and to raise awareness of the threats they face by engaging the public and policymakers.

Everyone here has a passion for the marine environment. Our Trustees play a key role and are responsible for the oversight and governance of the charity, including ensuring the charity has the strategy to deliver its aims. They work as a team on the MARINElife Board of Trustees and also take a hands-on lead on specific topics as required.

Day- to- day operation of the charity is carried out by a small and dedicated team. They work with an enthusiastic community of volunteers and supporters, who survey the seas and deliver the data that forms our important contribution to marine science and conservation.

We currently have three exciting opportunities for Trustees to join us who, in addition to a passion for the marine environment, have the skills to contribute to governance of the charity and deliver our ambitious strategic plan. In addition to general Trustee duties, we are specifically seeking Trustees who have the ability to take the lead in the areas of:

· Digital Communications and Technology

· Fundraising

Our Trustee with the Digital Communications & Technology Brief will additionally take responsibility for supporting development of the Website and social media channels, the development of relevant strategy and policies on behalf of the Board, and giving guidance and support to staff, volunteers, and MARINElife’s partners. 

Our Trustee with the Fundraising Brief will additionally take responsibility for engagement with stakeholders and potential funding bodies to help the Board of Trustees maximise fundraising and resourcing opportunities to sustain and strengthen the charity.

What We’re Looking For:

For the Trustee Digital Communications & Technology - experience and expertise in communications technology to support MARINElife’s existing communications team, and to ensure that technologies used are fit for the purpose of delivering MARINElife’s digital content. You will advise the Board on website and social media communications capability and ensure the positive impact of our communications. Experience of Krystal Web Hosting for Charities and Wordpress is desirable.

For the Trustee Fundraising - experience and expertise in Fundraising to ensure MARINElife Income sources are fit for the purpose and experience in developing and overseeing the application of fundraising policies to enable the delivery of the charity’s objectives.

We require all our Trustees to be:

o Passionate about the marine environment and to be able to enthuse our mission.

o Strategic thinkers and clear communicators with an ability to stand back and see the bigger picture and to think about what is best for the Charity as a whole

o Enthusiastic contributors, able to work effectively with others as part of a team and willing to play an active role in the development of the Charity

Previous Board or Trustee experience is not necessary and we welcome applications from all ages and backgrounds with a passion for the environment who have the experience that we are looking for to strengthen our Board.

The Trustee role is voluntary; the time requirement will vary but will require on average a one day a month commitment including Quarterly Trustee board meetings.

Closing date for applications is 09/04/26. If you would like an informal discussion about this opportunity, please get in touch.

Location: Exeter (hybrid options available)
Hours: Flexible
Term: Three-year periods
Type: Voluntary

Help shape the future of specialist education for young people with vision impairment and complex needs.
At InFocus, we believe everyone deserves to live life to the full, with choice, control, and meaningful opportunities. We support young people who face significant barriers due to vision impairment combined with additional disabilities, helping each individual follow their own pathway towards independence and fulfilment.

We’re now looking for a Volunteer Trustee with strong experience in special education to help guide and strengthen our specialist FE College.

What the role involves

In addition to the standard responsibilities of a trustee, you will:

• Focus on the delivery and development of post-16 education for learners with vision impairment and complex needs

• Scrutinise the quality of teaching and learning

• Provide constructive challenge and professional insight as part of our Education Advisory Committee

• Work closely with our College Principal to champion high-quality, person-centred education

This opportunity would suit someone with experience as:

• A senior leader within a SEND provision

• A headteacher or principal

• A SEND improvement partner

• An Ofsted inspector

Our Board meets seven times a year, with optional invitations to events and celebrations. Trustees are encouraged to attend in person, though online attendance is possible where needed. Travel expenses are covered, and overnight accommodation can be arranged for trustees living outside Devon.

Short on time? Advisory Member roles available

If you’d like to share your expertise without taking on full trustee responsibilities, consider joining us as an Advisory Member. Advisory Members sit on committees and offer specialist knowledge without the full governance role. 

We are seeking a proactive and organised Appointments Admin Volunteer to support the Appointments Lead of client appointments across the Helen Bamber Foundation. This role will play an important part in supporting the smooth running of appointment scheduling, improving communication with clients, and helping to reduce missed appointments. You will work closely with the Client Services team and wider multidisciplinary teams to support effective appointment management.

Main tasks and activities

Appointments Coordination

· Support the scheduling and coordination of client appointments, including Initial Assessments and follow-ups

· Liaise with staff, clinicians, and relevant teams to assist in organising appointment availability and ensuring effective use of appointment slots

· Assist in contacting clients via phone, email, or text (including WhatsApp where appropriate) to confirm appointments and provide reminders

· Support the updating and maintenance of appointment trackers, spreadsheets, and shared calendars to ensure accuracy and consistency

· Help ensure client contact details are accurate and regularly updated on internal systems

· Assist in the booking, rescheduling, and cancellation of appointments, ensuring all changes are communicated clearly to relevant parties

· Support the preparation and coordination of virtual appointments, including setting up and sharing meeting links (e.g. Teams, Zoom)

Data & Administration

· Support accurate and timely record keeping within the Client Management System (CMS), ensuring all appointment-related information is recorded correctly.

· Assist with maintaining and updating spreadsheets, appointment trackers, and internal databases to ensure data is current and reliable

· Support the team in monitoring data quality and flagging any inconsistencies or missing information

Interpreter Coordination

· Assist with booking interpreters for appointments where required, ensuring requests are communicated in a timely manner

· Support maintaining accurate and up-to-date interpreter contact lists and availability records

· Assist in confirming interpreter bookings and sharing relevant appointment details where appropriate

General Support

· Provide support to the Client Services and Operations team as needed

· Assist with reception cover where required

Skills and experience needed

· Excellent communication skills with a high standard of written and spoken English;

· Excellent interpersonal skills; Empathetic and understanding.

· Computer literate with experience of Microsoft packages;

· High attention to detail and accuracy;

· Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;

· Ability to deal sensitively and in a warm, friendly and appropriate manner with clients who have specific needs;

· Ability to multi-task and prioritise tasks within a time-pressured environment;

· A high level of discretion and confidentiality given the sensitivity of the information and nature of the work;

· Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.

What you will get out of the role:

· A better understanding of asylum seeker and refugee processes in the UK;

· Stronger administrative skills;

· An ability to multi-task between competing priorities;

· Experience of working with a multi-disciplinary team in a Human Rights charity;

· Ability to process large amounts of data and prioritise or categorise it;

· Ability to manage multiple busy calendars at the same time.

Equal Opportunities

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that all our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in. We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socioeconomic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.

Please note that successful candidates will be offered the volunteer position subject to a DBS check.

We are looking for two committed and values-driven individuals to join our Board of Trustees for our subsidiary, RBL- Republic of Ireland.

As a Trustee, you will play an important role in shaping the strategic direction of the charity, ensuring strong governance, and supporting its mission to commemorate members of the Armed Forces and provide lifelong support to serving and ex-serving personnel and their families across Ireland.

Working collaboratively with fellow Trustees and the Chair, you will help safeguard RBL’s reputation, assets, and long-term sustainability while ensuring that all activities remain aligned with the charity’s purpose and values.

Key Responsibilities:

• Work collaboratively with fellow Trustees to shape and oversee the organisation’s strategic direction and performance.
• Ensure RBL meets its obligations under Irish charity and company law and adheres to the RBL RoI Constitution.
• Ensure the integrity of financial information and that robust systems of financial control and risk management are in place.
• Participate fully in board discussions and decisions, providing constructive challenge while supporting collective responsibility once decisions are made.
• Attend and actively contribute to Board meetings (minimum two per year) and relevant governance discussions.
• Support the organisation’s engagement and representational activities when required, championing ethical standards, diversity and fairness.

Please note - While candidates based in the Republic of Ireland are preferred, we will also consider applicants located elsewhere who can demonstrate strong connections within the Republic of Ireland.

Successful candidates will be expected to attend two Board meetings per year. Trustees for this role may also participate in commemorative and key RBL RoI events throughout the year. Overall, the anticipated time commitment is approximately 8-10 hours each month, including preparation and engagement outside of formal meetings. 

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: Virtual by Teams on 13/16/17 April (times available on request).

Want to make a difference? Could you help us?

New trustees wanted

We are looking for up to three people to be active members of our Board of Trustees.
Together with the other trustees, staff, volunteers, and stakeholders you will help the
Foodbank deliver a non-judgemental and compassionate service, and help us as we
work towards a future where foodbanks are no longer needed. The Trustee may be
asked to take the lead on specific areas of our work, utilising their experience and
skills. We are particularly keen to hear from people who have experience in
fundraising/bid writing, human resources, communications/PR, and property
management.

Our vision

Our vision is a future where our foodbank is no longer needed because people can
afford the essentials and get the support they need when they need it, preventing them
from reaching a point of crisis.

Our mission

Our mission is to provide a compassionate, dignified, and non-judgemental service to
people within our community. We do this by working in partnership with other
organisations to provide holistic support that enables people to find a way out of their
crisis. We work together with partners and the other foodbanks in RCT to identify and
address the root causes of people needing to use our foodbank to alleviate poverty
within our community.
Volunteering is a fantastic way for you to be involved in your local community and
volunteers are at the heart of all that we do as a Foodbank.

Chair of Trustees - Voluntary Role

Aid Box Community (ABC)

We are looking to appoint someone with leadership qualities and high motivation, initially 
to join us as a trustee in June and then to take on the position of Chair in November. In 
close co-operation with our dedicated team of trustees and inspirational director, you will 
be guiding our charity through the next phase of our journey. This is a very exciting 
opportunity to play an important role in the development of Aid Box’s strategy over the 
next 5 years and to oversee the deepening of our charity’s impact on our community, 
made possible by our recent move into our new home. 

About Aid Box Community

We are a charity based in Bristol and for nearly nine years have been providing vital support, supplies and sanctuary to men women and children seeking asylum in this city. You are welcome to come and have a look at the work we do by visiting, by prior arrangement, our Welcome Hub and Free Shop. 

What are our trustees responsible for?

We are all jointly responsible for:

• The overall management of our charity.
• Setting and monitoring Aid Box’s strategic direction and ensuring it is financially sound.
• Ensuring the charity carries out the purposes set out in our constitution for the benefit of our community and in line with the Charity Commission’s guidance.

Main duties and responsibilities as a Chair:

• leading our charity’s strategic direction in close collaboration with the board and our director.
• Chairing quarterly trustee meetings as well as our HR sub committee meetings.
• Representing trustees in contacts with other charities and organisations.

This role is for you if:

• You have leadership experience (formal or informal), either within or outside the charity sector.
• You have specialist skills that may benefit Aid Box Community. Motivated by ABC’s vision, mission and values, in particular upholding the basic human rights of refugees and asylum seekers.
• Teamwork and communication skills with ability to listen and build a consensus.
• Living in or near Bristol . You would like to join a fantastic community of staff, volunteers and service user

This role is for you if:Our Commitment to You:

We will provide practical support, principally through our deputy chair, along with a full induction programme including the legal framework and other key areas such as safeguarding. During your time with Aid Box, you will be able to join training workshops relevant to your role as a trustee, along with the opportunity to be involved in a range of charity activities.

See our website for more information about our charity (where you can also find our Impact Report 24/25): Our Financial Statements for year ended 31 March 2025 filed with the Charity Commission: 

Want to know more?

If you would also like to have an initial informal chat, please email our Chair, Richard Annandale or Susan Qazi the Charity Administrator.

Safeguarding Statement

ABC is committed to safeguarding and promoting the welfare of its service users and vulnerable adults and expects all staff, trustees and volunteers to share this commitment.

ABC operates Safeguarding Policies for the purpose of protecting Young People and Vulnerable Adults. All staff and trustee members are required to undergo Enhanced Disclosure and Barring Service DBS checks.

Statement on Equality, Diversity and Inclusion

ABC aims to be an anti-discriminatory organisation committed to the promotion of quality and diversity and, in line with the Equality Act 2010. We particularly welcome applications from under-represented groups and those with lived experience.