212

Administrative volunteer volunteer roles in west london, greater london

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Closing in 7 days
Saving Strays, Remote
Unpaid role, expenses not paid
Posted 2 weeks ago Apply Now
Lewisham Refugee and Migrant Network, London (On-site)
Unpaid role, expenses paid
Posted 1 week ago Apply Now
Page 2 of 15
London, Greater London (On-site)
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

We are seeking an enthusiastic volunteer to assist our Client Service Administrator on Reception in hosting our busy reception area and friendly waiting room. In this role, you will use your excellent interpersonal skills to welcome clients and visiting professionals and other volunteers to the Helen Bamber Foundation, making them feel comfortable, attending to any immediate needs they may have, assisting them with their queries and notifying clinicians and other staff of their arrival.

You will be at the heart of an exciting, team of experts working as a representative of the Helen Bamber Foundation and the first point of contact for our diverse range of clients and visitors.  You will be a self-motivating team player, organised, efficient and have a compassionate mind-set. 

Main tasks and activities

  • Greeting clients and ensuring that clients are having their immediate needs met;
  • Ensuring the reception is well-presented;
  • Answering the phone and responding to a wide range of enquiries;
  • Maintaining the shared Outlook calendar and co-ordinating room allocations;
  • Ensuring the smooth running of the day-to-day activities;
  • General office administration including: ordering of office supplies, entering data, filing and organising office supplies storage etc;
  • Reception cover when needed.
  • Handling reimbursement of expenses for clients and fellow volunteers

Skills and experience needed

  • Excellent interpersonal and communication skills with a high standard of written and spoken English;
  • Excellent telephone manner; Empathetic and understanding.
  • Computer literate with experience of Microsoft packages;
  • High attention to detail and accuracy;
  • Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
  • Ability to deal sensitively and in a warm, friendly and appropriate manner with clients who have specific needs;
  • Ability to multi-task and prioritise tasks within a time-pressured environment;
  • A high level of discretion and confidentiality given the sensitivity of the information and nature of the work;
  • Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.

What you will get out of the role:

  • A better understanding of asylum seeker and refugee processes in the UK;
  • Stronger administrative skills;
  • An ability to multi-task between competing priorities;
  • Experience of working with a multi-disciplinary team in a Human Rights charity;
  • Ability to process large amounts of data and prioritise or categorise it;
  • Ability to manage multiple busy calendars at the same time.
Application resources
Posted by
Helen Bamber Foundation View profile Organisation type Registered Charity
Posted on: 23 July 2025
Closing date: 07 August 2025 at 00:00
Tags: Administration, Communications, Human Resources, Facilities, Human Rights, Internal communication, Refugee / Immigration

The client requests no contact from agencies or media sales.