Administrative volunteer volunteer volunteer roles in Worcester, worcestershire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're STAMMA. We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference. Where no-one judges us on our stammer or the way we choose to deal with it.
We will stand up for and empower those who stammer and challenge discrimination wherever we find it. We will provide support and information and fight for speech and language therapy services for those who want it. No matter how you talk, we're here for you. Join us and help the public understand that stammering is not a sign of being shy, drunk, dishonest, nervous or weak. It's simply how some of us talk.
We provide a free national helpline, email and webchat service, online resources and information, support for local groups and professional networks, for families with children who stammer, and an Advocacy Service for those who have been discriminated against because of their stammer.
STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.
We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.
Our helpline is manned by our amazing volunteers from 10am - 2pm (our morning shift), and from 4pm - 8pm (our evening shift), Monday to Thursday. We are looking for dedicated volunteers who can commit to one of the following shifts on a weekly basis:
Monday 18:00 – 20:00
Thursday 10:00 to 14:00
We think that you (and our callers!) will get the most out of this opportunity if you're able to volunteer with us for at least 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.
About the role
Working within our Helpline Services, we’re hoping you’ll feel comfortable to:
- Take helpline calls (listening and speaking on the phone)
- Respond to webchats (reading on-screen messages and typing responses)
- Sending occasional emails
If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.
We provide structured, online training that you can complete at your own pace, but is likely to take about 8-10 hours in total to complete. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:
- Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.
- We have a WhatsApp group where you can keep in touch with other volunteers.
- Volunteer supervisors are available for one-to-one support and discussions.
- Access the training modules as many times as you want.
Who are we looking for?
You’re likely to enjoy volunteering in the Helpline Services if you:
- have a genuine curiosity about people and their experiences
- are able to understand written and spoken English
- are comfortable enough to speak on the telephone
- are comfortable with basic email functions
- have good administration skills
- enjoy listening and talking to people
It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.
This is a volunteer role is remote, so you will need access to:
- a quiet place where you can work in privacy and not be overheard during calls
- a mobile phone or landline
- a computer or laptop
What can you gain from this opportunity?
This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.
How to apply
To apply, please fill in our volunteer form that is linked to this opportunity.
We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.


The Alice Ruggles Trust is looking for 3 new Trustees in total, one of whom will act as the Treasurer.
The Alice Ruggles Trust is an organisation set-up by the parents of Alice Ruggles following her murder by her stalker. The charitys mission is to prevent what happened to Alice from happening to others and to bring stalking to an end.
Our trustees play a vital role in making sure that Alice Ruggles Trust achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Alice Ruggles Trust has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable Alice Ruggles Trust to grow and thrive, and through this, achieve our mission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Volunteer positions currently available:
Support Session Volunteer
You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities. Your role will include supporting clients to understand and undertake a task on a one-to-one basis. The task will vary from client to client as will the needs of the individual.
As a support session volunteer, you might:
- help people have their say when it matters most
- Helping individuals navigate challenges and ensuring their needs are met
- help people to make complaints and use local services
All volunteering will take place Monday to Friday between 09:00 and 17:00. You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
Education Outreach Volunteers support the Reptile Centre by assisting with community education sessions, school visits, events, and public engagement activities. Volunteers help promote reptile welfare, conservation awareness, and responsible pet ownership. This role is ideal for people who enjoy working with the public, have an interest in animals, and want to make a positive impact in the community.
Key Responsibilities
Support Educational Sessions
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Assist staff during school visits, workshops, and community outreach events.
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Help set up and pack away educational materials, displays, and activity stations.
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Support the delivery of interactive demonstrations (with or without live animals, depending on training).
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Engage with visitors, answer basic questions, and help create a welcoming learning environment.
Animal Handling (Optional Based on Training)
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Handle reptiles safely during sessions once trained and approved by senior staff.
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Support welfare checks and ensure animals are comfortable during events.
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Help maintain safe handling practices with the public.
Community Engagement
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Represent the Reptile Centre positively at fairs, open days, fundraising events, and exhibitions.
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Share information about the centre’s conservation work, rescue stories, and how people can get involved.
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Encourage visitors to support fundraising campaigns and ongoing community initiatives.
Event Support
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Assist with coordinating groups during onsite and offsite sessions.
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Help manage queues, guide groups, and provide general visitor support.
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Prepare craft materials, activity sheets, or demonstration equipment.
Practical Support
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Help maintain the cleanliness and organisation of education and outreach equipment.
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Support the preparation of educational resources and displays.
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Assist with basic administrative tasks such as feedback collection or session records.
Skills & Qualities Needed
Essential
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Friendly, reliable, and comfortable speaking with the public.
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Enthusiastic about reptiles, wildlife, conservation, or animal education.
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Willingness to learn and follow safety and welfare guidelines.
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Good teamwork skills and a positive, helpful attitude.
Desirable
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Experience working with animals, children, or in an educational setting.
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Confidence handling reptiles (training will be provided).
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Knowledge of reptile care, conservation, or science communication.
What We Provide
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Full training in reptile handling, welfare, and safe educational practice.
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Safeguarding and health & safety guidance.
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Support from staff and fellow volunteers.
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Opportunities to develop skills in public speaking, education, and animal care.
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Experience that can support future employment or studies in animal care, conservation, or education.
Time Commitment
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Flexible volunteer shifts available (weekdays, weekends, or event-based).
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Volunteers can offer as much or as little time as they are comfortably able to.
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Outreach events may require occasional travel with staff.
Additional Requirements
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Minimum age (centre-specific, often 16+ or 18+).
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Willingness to undergo basic training and follow centre policies.
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Some roles may require a DBS check (depending on involvement with children).
Benefits of Volunteering
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Make a meaningful contribution to reptile welfare and conservation education.
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Gain confidence and skills in presenting and public engagement.
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Work closely with a variety of reptiles and learn from experienced handlers.
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Join a supportive team and become part of the centre’s community.
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Opportunities to assist in fundraising that supports vital veterinary and rescue work.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for creative and organised people who enjoy visual design and want to use their skills to support meaningful community projects.
As a Creative Design Volunteer, you’ll help create eye-catching digital and print materials that promote our programmes, campaigns and events. From social media graphics to posters and newsletters, your designs will help us communicate clearly and consistently with our audiences.
This is a flexible opportunity for anyone who enjoys bringing ideas to life through design and wants to use their creativity for social good.
What You’ll Be Doing
- Designing digital and print materials such as posters, flyers and social media graphics
- Creating templates and layouts for newsletters, presentations or reports
- Adapting designs to meet accessibility and brand guidelines
- Supporting the visual design of campaigns and community events
- Helping organise and manage design files and templates
- Contributing creative ideas for visual storytelling and community engagement
Skills and Qualities We’re Looking For
- Creative eye for layout and design
- Confidence using design tools such as Canva, Adobe Creative Cloud or similar
- Attention to detail and ability to follow brand guidelines
- Good communication and collaboration skills
- Reliable, organised and able to manage time effectively
- Interest in community, social impact or charity communications
What You’ll Gain
- Experience designing materials for community campaigns and events
- Opportunities to develop and showcase creative skills
- A chance to build a portfolio of design work for a good cause
- The satisfaction of helping a charity communicate its impact
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Creating a warm and welcoming environment – Welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator and engagement Team to create engaging content for the Group.
What you’ll gain from the role:
• A chance to build a strong community; by engaging with the people with sight loss and local and national organisations.
• A chance to be part of a team of like-minded people, sharing information and working as a team to create and share content.
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups, both with your manager and your fellow moderators and engagement volunteers.
• An opportunity to connect with other volunteers through regular moderator meetings.
How often will I be needed?
- 5 Hours per Week
Key requirements
- This role requires 1 reference
Location
Region
- North East, West Midlands, South West, Wales, Yorkshire and the Humber, Greater London, South East, Northern Ireland, Scotland, East Midlands, North West
Home based
- This role is home based
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every year, millions of phone calls made by people who stammer are mishandled. Callers are misunderstood, laughed at or hung up on. Voice recognition systems don’t recognise their speech.
This can leave them being locked out of bank accounts, or unable to book GP appointments and get the help they need. It makes phone calls a nightmare. We’re here to stop this.
Between November 2025 and October 2026, we will be providing free Zoom workshops to companies and organisations, where we will outline the steps needed to end the phone call nightmares. We are looking for volunteers who stammer to talk directly to businesses and help them understand how and why these changes are needed. Our Workshop Volunteers will be at the very front of our national Space to Stammer strategy, which forms part of our National Lottery work. It’s an exciting opportunity to join STAMMA as we grow and launch our new Phone Call Nightmares Campaign.
We're looking for volunteers who can commit to at least 5 workshops over the next year. Please see the full role description on our website for current dates,
About the role
Working with our Training & Outreach team, we’re hoping that, following training, you’ll feel comfortable to:
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Work within a pair to deliver pre-prepared workshops to a diverse audience of organisations.
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Answer questions and facilitate discussion. The workshops will roughly comprise of 30mins of presentation, and 30mins open forum for discussion.
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Share and answer questions about your own experiences on phone calls.
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Facilitate training with Zoom: taking turns in a pair to manage Zoom administrative functions such as switching on the captions, keeping an eye on questions in the chat box, allowing visitors into the session, muting/unmuting.
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Act as an ambassador for STAMMA, helping us to build good relationships with organisations, to help enact real change.
Who are we looking for?
You’re likely to enjoy volunteering in the Training & Outreach Service if you:
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Enjoy public speaking and chatting with groups or would like to develop these skills.
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Have or are interested in developing presentation skills.
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Are comfortable both speaking and using the chat function in Zoom (or are happy to learn more about the platforms functionality).
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Are comfortable sharing your personal experiences in relation to phone calls.
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Have good time management skills – sessions will only last an hour, and every second counts!
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Are passionate about making the world a better place for people who stammer.
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Can commit to at least five sessions in advance.
For this role, it’s essential that you have a stammer. We think our message is best delivered directly from people who stammer, and your lived experiences will help make them sit up and listen.
You will need a quiet place where you can work in relative privacy and not be overheard during Zoom calls or telephone calls. You also need to have access to your own computer or laptop.
As a volunteer you can, of course, step back from the role at any time. However, both you and the service are likely to get most out of the opportunity if you’re able to volunteer with us for 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.
What can you gain from this opportunity?
This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.
How to apply
To apply, please click 'apply' to fill in the volunteer form that is on our website.
We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a dedicated professional with a passion for community engagement and urban planning? Perhaps you have recently retired and would like to help the next generation of planners to gain some experience?
Planning Aid for London is seeking dynamic individuals to join us as a Lead Volunteer Caseworkers. This role is a great opportunity for experienced town planners to help communities to shape the future of London's neighbourhoods and contribute to positive community development.
What We're Looking For:
We are seeking experienced and motivated individuals with at least 5 years experience in:
- Urban planning
- Development management
- Planning policy
- Planning enforcement
- Planning applications (understanding the terminology, responding to planning applications)
- Navigating planning committee meetings
If you have proven leadership skills, excellent communication skills and a commitment to empowering communities, we want to hear from you!
Diversity Statement
Planning Aid for London's main aim is to help support greater diversity and inclusion for residents as part of the planning system. We work to empower people to have real influence over decisions about their environment and communities and welcome opportunities from anyone who would like to help us to achieve that.
Planning Aid for London is aware that discrimination based on sex, race, ability, sexuality, class, gender, religion, age, maternity, parenthood or other characteristics can be consciously or subconsciously replicated in its undertakings and will eliminate any form of discrimination in its activities. To achieve this Planning Aid for London regularly reviews and monitors their work and practises.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for remote phone volunteers to respond to client and general enquiries using our Webex app.
Why we want you
To speak directly to those in financial crisis and arrange help for them.
What you will be doing
- Speaking to individuals on the phone (Via Webex)
- Assessing their eligibility for a food parcel and other help from the foodbank
- Taking down their details to arrange food parcel and other help
The skills you need
- Good listening skills
- Ability to manage conversations, sometimes difficult conversations
- Supporting as part of a team
What's in it for you
- Giving hope and arranging help to those who are in difficult situations
- Having a positive impact in your community
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: The Muslim Lived Experience Network CIC
Role Type: Volunteer
Location: Remote
Time Commitment: 3.5–7.5 hours per week, 6 months fixed-term
Reports to: Co-Directors
Start Date: Immediate
About Us
The Muslim Lived Experience Network is a lived experience-led organisation committed to supporting individuals experiencing mental health challenges. We offer faith-informed peer support interventions, lived experience-related workshops and events, Islamic talks on mental health related topics, hospital ‘Muslim Faith Kits’, training, consultation, ad hoc support and signposting.
Our team is made up of dedicated volunteers united by a shared mission to attain the pleasure of Allah (SWT). We strive to achieve this by bringing peer support and lived experience perspectives to our communities - to educate, reduce stigma, and improve the quality of life for people living with mental health conditions.
Role Purpose
We are seeking a highly organised and mission-driven Volunteer Operations Lead to join our team and support and streamline our internal operations. You’ll help build and maintain the organisational backbone of our CIC by coordinating people, processes and systems. This is a key leadership role within a small but growing team, perfect for someone passionate about using their skillset to help bring faith-sensitive support to our community.
Key Responsibilities
1. Operational Oversight
- Support day-to-day running of the organisation’s internal systems
- Implement and maintain operational processes, documentation, and protocols
- Coordinate calendars, internal meetings, and project timelines
- Track organisational goals and ensure progress reporting
- Help streamline workflows using digital tools (e.g. Sharepoint, Zoom)
2. Compliance & Admin
- Support data protection (GDPR) compliance and document management
- Keep internal policies and procedures organised and updated
- Assist with safeguarding processes and record-keeping
Person Specification
Essential Skills & Attributes
- Previous experience in the non-profit or CIC sector and/or experience in non-finance quality, legal, governance, HR or compliance/internal audit sector
- Understanding of safeguarding, GDPR and other relevant policies
- Strong organisational and planning skills
- Experience in operations, project coordination or administration
- Confident with digital tools
- Excellent communication and interpersonal skills
- Ability to take initiative and work independently
- Passion for faith-informed approaches and/or mental health
- Alignment with the values of a Muslim-led, inclusive organisation
Desirable (but not required)
- Lived experience of mental health challenges
- Familiarity with the needs of Muslim and/or marginalised communities
- Experience in a leadership position
What You’ll Gain
- A leadership role in a purpose-led, community-rooted organisation
- A chance to directly shape systems and processes to help a growing CIC thrive
- Personal development and transferable skills in operations, leadership and project management
- Ongoing support, networking opportunities, and recognition for your contributions
- Flexible hours and a values-aligned, supportive team of volunteers
- A professional reference and volunteer certificate upon completion
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Unify Giving Social Impact Squad
Unify Giving is a UK-registered social enterprise reimagining the way people give.
We help donors send direct, digital support to people experiencing homelessness or domestic violence — safely and transparently — through our verified charity partners. Every donation goes straight to a real individual, who can then exchange it for vouchers for essentials like food, transport, and wellbeing support.
We’re now looking for a creative volunteer to help us bring this journey to life in a short animated explainer video — showing how a donation travels from a donor, to an individual, and then to real impact.
✨ What we’re looking for
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Someone who can create animated or motion graphic videos.
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An eye for storytelling — helping us make the process simple, emotional, and inspiring.
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Able to work with our team on a short brief (60–90 seconds).
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Bonus if you can add light background music or voice-over.
What you’ll get
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A featured volunteer credit on our website and socials.
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Portfolio exposure across our growing platforms.
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The chance to use your creative skills for real-world social impact.
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A friendly, passionate team making giving more human again.
If you’re ready to use your animation skills for good, we’d love to hear from you (please send your portfolio on application).
Let’s make generosity visible.
Connecting donors directly with individuals expriencing homelessness.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for detail-orientated, proactive people who’d like to use their research or writing skills to help strengthen our funding applications and impact reporting.
As a Research and Bid Support Volunteer, you’ll help identify funding opportunities, gather data and evidence, and support the preparation of grant proposals. You’ll also assist with compiling feedback and monitoring information that helps us demonstrate the difference our work makes.
This role is ideal for someone who enjoys research, analysis and writing and wants to gain experience in how charities develop projects and secure funding.
What You’ll Be Doing
- Researching grant opportunities that align with our programmes and priorities
- Helping gather data, statistics and community evidence to support funding applications
- Reviewing funder guidelines and eligibility criteria
- Assisting with drafting or formatting sections of funding proposals
- Collecting quotes, case studies and outcomes to demonstrate impact
- Supporting report preparation and data organisation for monitoring and evaluation
Skills and Qualities We’re Looking For
- Strong written and research skills
- Attention to detail and ability to analyse information clearly
- Organised and methodical approach to work
- Confidence using digital tools and online databases
- Interest in community development, funding or project design
- Discretion when handling sensitive or confidential information
What You’ll Gain
- Experience contributing to real funding applications and impact reporting
- Insight into charity fundraising, project development and evaluation
- Opportunities to build research, analysis and writing skills
- The satisfaction of supporting projects that bring lasting community benefits
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Organisation: Support U is a leading LGBTQIA+ resource and support service based in the Thames Valley area.
Location: Work from home but ideally based in or around Berkshire.
Commitment: Approximately 2-4 hours a week alongside any training and volunteer team catch ups / planning meetings
Overview:
Support U is launching Rainbow Line in January 2026 — a dedicated listening line for the LGBTQIA+ community — and we are seeking compassionate, committed volunteers to join us as Call Handlers. Rainbow Line has been created to offer LGBTQIA+ people a safe, confidential and non-judgemental space to talk, be heard, and feel supported.
The service is designed for individuals who may be feeling isolated, overwhelmed, or in need of someone to listen. While Rainbow Line is not a professional counselling, psychotherapy or crisis service, volunteers play a vital role in offering empathetic listening and, where appropriate, signposting callers to specialist services and organisations for further support. By volunteering with Rainbow Line, you’ll be helping to reduce isolation and create a more connected, supportive community.
What You’ll Be Doing
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This is a home based volunteering role, but you’ll ideally need to be based in or around Berkshire.
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The telephone support service will run twice a week within a 2-hour time slot. You’ll ideally commit to 2–4 hours per week.
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Service users will pre-book telephone appointments via our website.
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You’ll answer pre-booked calls, providing a safe, non-judgemental space for users to talk openly and be heard, with signposting to other relevant services.
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After each call, you’ll complete a short record noting topics that came up, and any safeguarding concerns.
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Support U’s designated safeguarding leads will be available during service hours for any immediate advice or escalation.
Who This Role Would Suit
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Someone looking for a long term volunteering opportunity.
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Qualified counsellors, psychotherapists, or other talking therapy practitioners who wish to give back to the community.
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Students or trainees in counselling, psychotherapy, psychology, social work, or mental health nursing seeking practical experience.
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Individuals with experience in other listening based support roles.
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People with strong empathy, good listening skills, and an interest in supporting the wellbeing of the LGBTQ+ community.
What’s In It for You
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Make a direct and positive impact on the lives of LGBTQ+ individuals.
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Help create a safe, judgement free space for those who may never have experienced one before.
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Offer meaningful support, even a short 45 minute conversation can impact someone’s day or outlook.
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Contribute to a wider effort to foster safety, inclusion, and understanding within the community.
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Gain valuable experience in active listening, support work and working with diverse communities.
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Be part of a welcoming, passionate and supportive team.
Requirements
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Based in or around Berkshire (desirable, but not essential)
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Able to realistically commit to a minimum of 2-4 hours per week for the long term.
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Basic administrative skills and strong communication and organisation skills.
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Some experience in a similar line of work (e.g. counselling, mentoring, support work) or willingness to learn and undertake training.
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Willing to undergo an enhanced DBS check.
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Evidence of completed safeguarding training or willingness to complete safeguarding training organised by Support U.
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Comfortable using basic technology to answer calls/log call notes.
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Commitment to maintaining confidentiality and safeguarding best practice.
The client requests no contact from agencies or media sales.
Position Overview
An exciting and unique internship opportunity to work closely with key senior operational staff in a respected UK international development charity; this position has strong vocational content for anyone looking to break into the international development sector with future possibilities of progression into roles within the UK and/or Madagascar.
The post holder will gain hands-on experience in international development, gain understanding and skills across a wide range of duties associated with programmes development, corporate fundraising, volunteer coordination, and practical charity management.
The internship spans a minimum of six months and is a remote role. The diversity of activities that will be undertaken provides training for an early-career development professional who can effectively and efficiently deal with a comprehensive range of tasks related to the complex world of overseas development work.
Location: Remote
Commitment: Part-time, two days a week for a minimum of six months - with full flexibility to choose which two days you work, and the option to adjust or change those days as needed.
Salary: N/A (voluntary)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer: The PR Officer of Hidayah plays a vital role in raising the profile of the organisation. The PR Officer will take the lead in managing relationships with external media, agencies, and partners to help Hidayah achieve its strategic aims. The PR officer will work closely with the Chair and two digital trustees, and focus on increasing visibility, strengthening our public image, and supporting advocacy through effective communication.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
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Act as the main point of contact for external media outlets, journalists, and PR agencies on behalf of Hidayah.
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Work with the Chair to help implement their media strategy and PR aims.
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Draft, review and issue press releases, statements, and media content as needed.
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Identify media opportunities that can help platform Hidayah’s work, voices, and campaigns.
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Cultivate and manage relationships with media partners, influencers, and relevant organisations.
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Provide PR advice and guidance to the Chair and help ensure consistent messaging.
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Contribute to the development of key messaging and ensure alignment with organisational policies and values.
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Help monitor media coverage and report back to the Chair on PR impact and reach.
What do we expect from the PR Officer of Hidayah?
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Knowledge:
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Experience in PR, communications, journalism, or media relations, ideally in the voluntary, charity or advocacy sector.
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Understanding of media landscapes, both mainstream and community-based, with an awareness of LGBTQ+ and/or faith-sensitive contexts.
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Knowledge of reputation management and crisis communications.
Personality:
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Confident communicator with strong interpersonal skills.
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Ability to represent Hidayah with professionalism, sensitivity, and integrity.
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Friendly, enthusiastic, dedicated, and committed to Hidayah’s mission and values.
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Creative thinker who can identify innovative ways to promote Hidayah’s work.
Personal Skills:
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Strong writing and editing skills for creating press releases and media content.
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Ability to develop and maintain positive relationships with external partners.
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Understanding of confidentiality, safeguarding, equality and diversity in communications.
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Ability to respond to media challenges and opportunities with diplomacy and care.
Administration Skills:
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Organised and methodical in managing media contacts and communications records.
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Competence in using email, social media platforms, and shared systems such as Google Drive.
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Ability to draft reports on PR activity for Board meetings.
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Familiarity with digital tools to track media coverage and public engagement.
How much commitment is required?
We are flexible around your own schedule. One average the role will require 2-4 hours per week. The following commitments are in place for all Hidayah volunteers:
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To be available for media requests or to coordinate timely responses as needed.
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To support Hidayah events through PR activity and promotion.
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To help with fundraising efforts by securing media coverage for campaigns and initiatives.
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To check and respond to PR-related emails promptly.
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To maintain clear records of media engagement and press materials in the organisation’s shared systems (Google Drive).
Our mission is to provide support and welfare for LGBTQI+ Muslims



