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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.
Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. We’re expanding our service and looking for new administrator to join our team – helping guide children and families on their healing journey.
Position: Bounce Back for Kids (BB4K) Administrator
Location: Reading with hybrid working arrangements.
Contract: Permanent full time 37 hours per week. Part time opportunities will also be considered at a minimum of 15 hours per week over at least 2 days.
Salary range: Full time salary range £24,243 to £26,855 per annum. Part time opportunities on a pro-rata basis of this range.
About the role:
As the BB4K Administrator you will provide essential administrative support to the BB4K team and service we deliver. This includes:
· database administration
· planning and managing the service delivery diary
· ordering resources and stock for service delivery
· general administrative tasks
· responding to initial enquires
· arranging meetings and taking minutes
About you:
As a successful BB4K Administrator, you will have experience of providing administrative support in a busy environment, with accurate attention to detail. With excellent interpersonal skills, you’ll work collaboratively with a positive and flexible approach. You’ll be organised, able to meet deadlines and confident collating and recording accurate information. You’ll be efficient working with data to identify and present key points and produce clear, informative reports.
If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful. Please also visit our website for contact details for an informal chat about the role.
We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.
Closing date: 9am, Tuesday 07 April 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
All opportunities with PACT are based in the UK, and you must be eligible to live and work in the UK.
Other roles you may have experience of could include: Admin Assistant, Administrator, Admin Support, Customer Admin Support, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The British Heart Foundation (BHF) is fully committed to ensuring the safety and wellbeing of its staff, volunteers, contractors and customers.
We are looking for an excellent administrator to contribute towards an effective Health & Safety team.
As a Health & Safety Administrator, you’ll play a pivotal role in dealing with the day-to-day administration of the BHF's online incident/accident reporting system (Alcumus) and ensure that all case workflows are escalated when necessary and followed through to completion.
You'll be the team’s first point of contact answering health and safety enquiries whilst also supporting the wider health and safety team on other administrative projects as and when required.
You'll also be responsible for ensuring that the Health & Safety Teams Safety Management System is maintained and updated where necessary.
About you
We are looking for a well-organised administrator with strong communication skills and high competency in MS Office.
To excel in this role, you will:
- Be skilled in using databases or case management systems to track work.
- Demonstrate experience in gathering information, following up on actions, keeping documentation up-to-date, and using data for reporting.
- Have experience in a fast-paced, dynamic team with changing priorities, working both independently and as part of a team, confidently escalating concerns when needed.
- Become a process expert, ensuring best practices are adhered to.
- Have excellent written and verbal communication skills to engage all stakeholders professionally and promptly.
- Be highly organised with great time management.
- Have experience supporting projects and initiatives, collaborating with your team and the wider organisation
Knowledge of health and safety legislation and the retail sector is highly desirable.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Working arrangements
Please note this is a fixed term contract for 18 months.
This is a home-based role, with occasional travel to our sites across the UK. There will also be a requirement to travel to BHF offices where necessary for team events and meetings.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process will consist of two stages. The first stage will be a one way video interview. Successful candidates at this stage will be invited to a panel interview via MS Teams.
How to apply
For more information and to apply, visit our career site.
Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for visa sponsorship.
Our vision is a world free from the fear of heart and circulatory diseases.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have passion and creativity for social media and communications as tools to bring people together?
Do you believe in the power of communication in building inclusive communities?
If you answered yes to all of the above, this could be the role for you!
We’re looking for a Marketing & Communications Administrator (Freelance) to strengthen T&T’s existing links in Rotherhithe, Bermondsey and Canada Water: taking ownership of social media and promotion, enhancing our reach into minoritised communities, building our communications platforms and driving engagement, celebrating existing projects and activities, highlighting news and supporting new projects to thrive.
What we do
Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16.Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 139 years of supporting people of all ages, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and other accessible activities for all members of the community.
T&T carries out a wide range of activities and events, but we need support and growing our voice. You’ll play a key role in ensuring that local people know about what we do, connect with our services and activities, and join us in celebrating our successes.
The role
In this role, you’ll be responsible for:
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Maintaining social media accounts, website, regular newsletters and promotional materials in close collaboration with programme teams
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Collaborating with management team to create effective, engaging reports to a range of funders and other stakeholders
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Leading on community fundraising initiatives with management team support
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Maintaining a unified tone and thematic approach across all media and marketing platforms
About you
You have a track record of developing and delivering excellent marketing / communication programmes in the third sector. You’re a seasoned content creator with experience of a range of online platforms and tools. You have an outward-looking approach and are passionate about building community buy-in. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. You might have experience of crowdsourcing or other types of income generation. You are passionate about the power of community to connect and support people.
About us
We are an energetic, experienced, and passionate team of 15 mostly part-time workers with a strong sense of shared purpose and a lively sense of community. You’ll have the chance to make a big contribution to a strong and innovative organisation which has solidified its reach and impact in recent years.
This role is 2-2.5 days per week, with flexibility for occasional evening and weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please email recruitment @ timeandtalents .org .uk with your phone number and a suitable time for us to call.
The closing date is 9am on Thursday, 26th March, 2026
TO APPLY: All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above.We won’t assess applications without one.
INTERVIEWS: We will be actively inviting applicants to interview
At Time & Talents, we want to create a world where everyone feels part of a community – and where nobody is left out, or left behind.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Gurkha Welfare Trust provides vital support to Gurkha veterans, their families and communities in Nepal. We have been working in Nepal for over 50 years, delivering essential financial and medical aid to Gurkha veterans and widows, and working with local communities to provide access to clean water and education. We also build earthquake-resilient homes for our most vulnerable pensioners.
This role’s primary responsibilities will be as follows:
1. Develop and implement the Trust’s Individual Giving acquisition strategy across regular giving, one‑off donors, mid‑value supporters, and legacy pledgers, in collaboration with the Head of Fundraising & Communications.
2. Lead the planning and management of the annual acquisition budget, ensuring income and expenditure forecasts are accurate and regularly monitored.
3. Deliver integrated, supporter‑focused campaigns across direct mail, TV, door‑drop, inserts, press, telephone fundraising, and digital channels, ensuring activity meets agreed targets, deadlines, and quality standards.
4. Work with the Database Manager and external partners to ensure accurate data selection, segmentation, and fulfilment for all campaigns.
5. Monitor donor behaviour and key performance indicators, including attrition, response rates, and ROI, and develop strategies to enhance retention and reactivate lapsed supporters.
6. Collaborate with creative and fundraising agencies to test, refine, and optimise campaign content, propositions, and targeting.
7. Ensure the highest standard of donor care, working closely with the Individual Giving (Stewardship & Retention) Manager, Database Manager, and fulfilment providers to deliver a consistent and positive supporter experience.
8. Strengthen the regular‑giving acquisition proposition, identifying growth opportunities and mitigating donor attrition.
9. Maximise Gift Aid income by ensuring all acquisition activity includes appropriate prompts and compliance measures.
Support legacy marketing activity in partnership with the Legacy Administration team.
KEY SKILLS, QUALIFICATIONS AND KNOWLEDGE, AND PERSONAL ATTRIBUTES
Applicants for this position should be able to satisfy the following criteria:
Essential:
- Proven success in delivering Individual Giving or marketing campaigns that meet or exceed income targets.
- Strong project management skills and experience coordinating multi‑channel fundraising campaigns.
- Experience managing significant income and expenditure budgets.
- Ability to analyse campaign performance, interpret data, and produce clear, actionable reports.
- Strong creative judgement and ability to guide external agencies.
- Excellent communication skills, with a collaborative approach to working with colleagues, partners, and suppliers.
- Good understanding of fundraising regulation, Gift Aid, and data‑protection requirements.
- Strong numeracy skills and confidence working with financial and supporter datasets.
- Excellent attention to detail, written and verbal communication, and competent IT skills.
- A positive, proactive attitude and commitment to working as part of a supportive fundraising team.
- A genuine commitment to the values and mission of The Gurkha Welfare Trust.
Desirable:
- A relevant degree or recognised fundraising qualification (or equivalent practical experience).
- Extensive experience in an Individual Giving or similar fundraising role.
- Experience managing external agencies and overseeing creative, print, and production processes.
- Experience of mail or telephone acquisition campaigns and testing new fundraising channels.
Experience using CRM systems, particularly Access or similar platforms.
To provide welfare and support to ex-Gurkhas, their families and their communities in Nepal to enable our beneficiaries to live their lives in dignity



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help tackle loneliness among older people in care homes
Thousands of older people living in care homes receive few or no visitors. Friends for Life Bedford exists to change that.
Through our befriending and group activities, we bring companionship, connection and meaningful relationships to care home residents across Bedfordshire.
We are now looking for an Administrator to ensure our volunteer services run smoothly, safely and efficiently — enabling more residents to receive the support they need.
About Friends for Life Bedfordshire
We are a Bedford-based charity working to address the social isolation of older residents in Bedfordshire’s care homes.
Founded in 2007, we have grown from a small local initiative to a registered charity with c90 volunteers supporting more than 30 care homes across Bedford Borough. In the last year, over 1,100 care home residents received our services.
The Role
You will take ownership of the charity’s core volunteer administration processes, ensuring they are efficient, accurate and fully compliant with safeguarding and data protection requirements.
This is a critical operational role. Delays or inaccuracies in volunteer administration directly impact how quickly we can onboard volunteers and support care home residents.
You will manage recruitment administration, DBS and compliance tracking, and key data systems, while producing reports that help the organisation understand and improve its impact.
This role is suited to someone who is highly organised, comfortable working with data and systems, and confident operating in a compliance-focused environment.
Key Responsibilities
Volunteer Administration & Onboarding
- Manage the end-to-end administration of volunteer recruitment
- Issue registration forms, respond to enquiries and proactively follow up with applicants
- Obtain references and coordinate DBS checks in line with safeguarding requirements
- Ensure volunteers progress efficiently through the recruitment process
Volunteer Induction & Compliance
- Arrange and administer volunteer induction (“Welcome Day”) sessions, including logistics and materials
- Book volunteers onto induction once all checks are complete
- Monitor DBS renewal dates and co-ordinate refresher checks to ensure no active volunteer is without a current DBS certificate.
Data, Systems & Reporting
- Maintain accurate and up-to-date volunteer and service records in line with GDPR
- Manage and develop online forms (e.g. JotForms) to support data collection and processes
- Analyse data and produce regular reports to support monitoring, evaluation and funding requirements
- Provide reports and insights to support decision-making by the Board of Trustees
General Administration
- Maintain records such as ID badges, training and safeguarding documentation
- Support communication and coordination between volunteers, care homes and staff
- Provide administrative support across the organisation as required
- Support the production and distribution of newsletters and other communications to homes and volunteers
About You
We are looking for someone who is organised, detail-focused and takes ownership of their work.
You will likely bring:
- Strong administrative experience, ideally within a compliance-heavy or regulated environment
- Excellent attention to detail, particularly when handling sensitive or confidential data
- Experience managing databases and maintaining accurate records
- Strong IT skills, including Microsoft Excel and online systems
- Confidence analysing data and producing clear, accurate reports
- Ability to manage multiple tasks and prioritise effectively
- Good written communication skills
- A clear understanding of confidentiality, GDPR and data protection principles
This role may particularly suit someone who:
- Wants a flexible, meaningful part-time role
- Enjoys structured, process-driven work with clear ownership
- Is confident working with data, systems and compliance requirements
- Thrives in a small organisation where they can take initiative and responsibility
What We Offer
- £13.91 per hour (£13,018 per year for 18 hours a week)
- Employer Pension
- Flexible and Hybrid working
- A supportive and passionate team of staff, volunteers and trustees
- The chance to transform the lives of care home residents every single week
How to Apply
Please submit your CV and a short covering statement outlining how your experience aligns with the position.
Selection will be via an interview.
Please note that applicants must have the right to work in the UK and be able to evidence this prior to interview.
Finally, the role is subject to an Enhanced DBS check.
The client requests no contact from agencies or media sales.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Service Delivery Assistant, you will provide high quality administrative support to the high risk domestic abuse team. You will act as a first point of contact for enquiries into the service and support the wider team with administrative duties.
Key Responsibilities:
- Upload referrals to our computerised case management system, in accordance with our standards.
- Manage incoming and outgoing mail, telephone and general queries for the service
- Collate and supply information and correspondence to internal and external contacts
- Liaise with referring agencies to improve referral information and support referral pathways.
- Provide general admin support including data entry, minute taking, raising purchase orders and processing invoices.
About You:
Ideally, you will need experience working within a client focused service and a good understanding and knowledge of office systems.
You will need:
- Effective verbal and written communication and numerical skills.
- Experience working in an adminstrative setting role
- Experience of providing administrative support to a team
- Understanding and knowledge of the requirements relating to confidentiality and data protection.
- Understanding and knowledge of equal opportunities and diversity.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Good IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Strong record keeping skills with a focus on quality and accuracy.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
People Administrator
Salary: Band 3 £27,152.71 - £30,443.60 per annum inclusive
Contract type: Permanent, full-time
Hours of work: 37.5 hours per week (Hybrid – up to 1 day from home)
About the job role
An exciting opportunity has arisen for the position of People Administrator at St Joseph’s Hospice. This is a vital role in supporting the employee experience and helping deliver on our mission of continuous improvement, innovation, and compassionate care.
You will be responsible for a wide range of administrative duties across recruitment, onboarding, HR systems, records management, and general support. This is a varied role suited to someone highly organised, with a keen eye for detail, and a genuine commitment to providing excellent internal service to our teams.
Contract type: Permanent, full-time, 37.5 hours per week (Hybrid – up to 1 day from home).
About you
You’ll bring solid admin experience from a busy environment, with a professional, organised approach and great attention to detail. You’re someone who can manage multiple tasks, communicate clearly, and enjoys using and learning new systems and ways of working.
- You’re approachable, proactive, and always willing to help.
- You handle sensitive information with care and discretion.
- You’re confident using Microsoft Office and enthusiastic to learn new systems.
- You’re happy to support a range of admin tasks across recruitment, onboarding, and employee records, helping the team stay organised and responsive.
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
For further information, please see the attached Recruitment Pack.
To apply, please visit our recruitment page via the apply button.
Closing date: 6 April 2026.
Interviews: 15 April 2026.
Please provide a supporting statement that sets out why you think this role is right for you and how you meet the knowledge and experience criteria in the person specification. Please note that it is essential that you provide this statement as it will be used as a basis for shortlisting.
We are currently looking for a Administrator/Receptionist to join our team at St John's College.
You'll provide administrative and reception support to St Johns College residential management and wider Senior Leadership Teams. You'll be responsible for organising meetings as required, booking rooms and accurately recording minutes as required. You'll also design and maintain data tracking sheets for quality assurance purposes using Microsoft Excel.
You'll raise residential purchase orders and complete monthly credit card reconciliations on behalf of the Senior Leadership Team. You'll help plan and organise events as required by the wider SLT, coordinate logistics such as booking spaces, arranging materials and communicating with staff and learners.
We are looking for someone who has:
- Experience of providing high quality administration support within a fast paced/ busy and pressurised environment
- Excellent IT skills – Microsoft Office particularly Excel, PowerPoint, Work and Outlook
- Excellent interpersonal skills at all levels via telephone and written forms of communication including experience of being able to set out and form correspondence or reports
- Experience of using own initiative to plan, organise and manage own workload in an environment where priorities change daily and yet keep to deadlines
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Fundraising and Marketing Administrator (known internally as Awards and Partnerships Coordinator)
Location: Hybrid (minimum 1 day per week in our office in Redditch, Worcestershire)
Employment Type: Part-Time; Permanent; 16 hours per week (flexible working considered and to be agreed with Line Manager)
Salary: £28,000 – £30,000 per annum (pro-rata, dependent on experience)
Cavell is the charity supporting the nursing and midwifery family through tough times. We provide grants, advice and a listening ear to Nurses and Midwives who may feel alone and are struggling to cope. We are a small and friendly team committed to ensuring no Nurse or Midwife faces tough times alone.
The Role
To provide efficient and holistic support across Cavell. This role will support various teams across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries, nominators, coaching clients and award winners.
The role will provide coordination of the Cavell Star Awards and provide support for fundraising and marketing activities.
Person Profile
This role would suit someone who is organised and is adept at following processes and procedures. The ideal candidate will be empathetic, have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability. It will suit someone who is looking for variety in their work and brings a logical, methodical approach to prioritising their workload.
Main Responsibilities
Cavell Star Awards Administration:
- Coordinate the processing of Cavell Star Award nominations, from submission to fulfilment.
- Post awards packs for the Cavell Star Awards and ensuring they arrive in a timely manner.
- Communicate with nominators, recipients, and partners to ensure an exceptional experience.
- Maintain accurate nomination records and provide regular reports on activity and outcomes.
- Liaise with suppliers and external partners regarding award materials and distribution.
- Ensure all nomination data is recorded accurately and kept up to date in internal systems.
Fundraising and Marketing Support:
- Support fundraising and marketing campaigns with logistical tasks.
- Maintain supporter and donor data within the CRM, ensuring accurate records.
- Assist with the production and distribution of fundraising materials and communications to supporters.
- Support event logistics, booking arrangements, and post-event follow-ups.
- Respond to fundraising and marketing enquiries by email and phone.
- Support donor stewardship activities, including thank you communications and recognition initiatives.
- Assist with the coordination of fundraising materials for partners, ensuring timely delivery and brand consistency.
- Coordinate meetings with partners and supporters, including scheduling and sending invitations.
General Administrative and Cross-Team Support:
- Provide day-to-day administrative support to colleagues across the organisation.
- Assist with data entry, data cleansing, and routine database maintenance.
- Support the management of shared inboxes, ensuring queries are responded to or directed appropriately.
- Follow established processes and procedures to ensure consistency and accuracy in all tasks.
Person Specification
Skills, Knowledge and Experience
Essential:
- Ability to adapt approach and communication style to suit the audience.
- Experience of supporting colleagues to achieve shared goals.
- Excellent attention to detail and accuracy in data entry and record keeping.
- Strong organisational and time management skills with ability to prioritise effectively.
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
- Experience working with CRM systems or databases.
- Strong written and verbal communication skills.
- Ability to handle confidential information sensitively and appropriately.
Desirable:
- Experience working within a charity or healthcare-related organisation.
- Knowledge of fundraising, marketing or event administration.
Benefits:
- A flexible, supportive working culture.
- 30 days of annual leave (including bank holidays).
- Up to an 8% employer pension contribution.
- Access to an employer assistance program.
- Enhanced sick pay (after probation).
- Enhanced family leave policies.
Application process:
- Please click on the 'Apply' button to download the full job pack.
- Submit your CV and Cover Letter by 12pm on Thursday, 9th of April.
Your Cover Letter should include:
- Your notice period.
- Your preferred working hours.
- Why you’re interested in working for Cavell.
- Your relevant administrative experience.
For candidates who are shortlisted for interview, this will be held remotely on 20th of April and 22nd of April. There will also be the opportunity to ask the panel questions. There may potentially be an additional informal Teams call as part of the selection process.
Supporting the nursing and midwifery family through tough times.
Grants and Welfare Services Administrator (known internally as Support Services Coordinator)
Location: Hybrid Working (Home and Office in Redditch); Minimum one day per week in the office
Employment Type: Part-Time; 20 hours per week (Monday to Friday); FTE 35 hours)
Salary: £28,000 to £30,000 pro-rata (depending on experience)
Cavell is the charity supporting the nursing and midwifery family through tough times. We provide grants, advice and a listening ear to Nurses and Midwives who may feel alone and are struggling to cope. We are a small and friendly team committed to ensuring no Nurse or Midwife faces tough times alone.
The Role
To provide efficient and holistic support across Cavell. This role will support various services across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries and coaching clients.
Person Profile
This role would suit someone who is organised and is adept at following processes and procedures and understands the importance of accuracy and attention to detail. The ideal candidate will have a friendly, positive and nonjudgemental attitude and will be professional, empathetic and have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability.
Main Responsibilities
Please note, this role will require the successful candidate to review information which may contain distressing or triggering themes, including domestic abuse, homelessness, violence or mental health concerns. Looking after ourselves is important at Cavell and staff can access support through peer-peer supervision, Line Manager support and access to an Employee Assistance Program.
Support Team Administrative Support
Providing administration support to the Support Team, including but not limited to:
- Review applications and accurately record key information onto the CRM system (Salesforce).
- Accurately input, update and maintain records and case data in Cavell’s CRM (Salesforce) and related systems.
- Assist with correspondence and follow-up communications to applicants and beneficiaries.
- Answer telephone calls from prospective and existing applicants.
- Liaise with individuals over the telephone and in writing.
- Reporting requirements, as necessary.
- Other duties as delegated to the post holder in support of the delivery of the service.
Wellbeing Conversations Coordination
Providing administration support to the Wellbeing Conversation Team, including but not limited to:
- Answer initial telephone and email queries about the wellbeing conversations service.
- Send follow-up booking emails to clients.
- Maintain client data within the CRM, ensuring accurate records.
- Assist with the production and distribution of materials relating to the wellbeing conversations service.
- Other duties as delegated to the post holder in support of the delivery of the service.
Person Specification
Skills, Knowledge and Experience
Essential:
- Educated to GCSE level or equivalent with good standards of literacy and numeracy.
- Excellent computer skills and proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
- Experience of working with CRM systems or databases.
- An understanding and working knowledge of confidentiality and data protection issues.
- Excellent attention to detail and ability to maintain accuracy when recording information, data entry and record keeping.
- Strong organisational and time management skills with ability to prioritise effectively.
- Excellent communication skills over the telephone and in writing.
- Emotionally resilient and able to seek support from colleagues when experiencing an issue.
- Ability to handle confidential information sensitively and appropriately.
- Ability to work with minimal supervision, use own initiative and make decisions in line with policies and procedures.
Desirable:
- Experience of working within a grant-giving charity or healthcare-related organisation.
- Experience in handling information which may contain sensitive or distressing themes such as domestic abuse, homelessness, violence or mental health concerns.
- Experience of advising vulnerable individuals, who may be in distress.
- Experience of using Salesforce (CRM).
- Understanding of health and social care issues.
- Experience of running reports and accurate recording of information generated from CRM.
Benefits:
- A flexible, supportive working culture.
- 30 days of annual leave (pro-rata), including bank holidays.
- Up to an 8% employer pension contribution.
- Access to an employer assistance program.
- Enhanced sick pay (after probation).
- Enhanced family leave policies.
Application Process:
- Please click on the 'Apply' button to download the full job pack.
- Submit your CV of no more than two pages and your one page Covering Letter outlining why you feel you are suitable for the role by 12pm on Friday, 17th of April.
Your Cover Letter should include:
- Your notice period.
- Your preferred working hours.
- Why you are interested in working for Cavell.
- Your relevant administrative experience.
For candidates who are shortlisted for interview, interviews will be held week commencing 27th of April.
Supporting the nursing and midwifery family through tough times.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Administrator for MindCHWF TTAD and ACH Outreach Services
Service: Talking Therapies for Anxiety and Depression (formerly IAPT)
Responsible to: Clinical Services Manager - Talking Therapies for Anxiety and Depression
Salary: Starting salary is SC4 SP19 £27,509.64
Hours: 37.5 hours
Contract type: Fixed Term. Please be advised that this job will be reduced to 22.5 hours from July 2026 as the ACH Outreach Service Ends
Location: The Hub, 15 A Homerton Row/ Hybrid
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair:We strive for equity- no-one's needs should go unmet.
Brave: We walk with people, offering help by doing what works - proven or new.
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney and Waltham Forest.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
DBS clearance at Enhanced (without Barring) is required for this role.
About the Psychological Therapies & Wellbeing Services Department
Mind CHWF’s Psychological Therapies &Wellbeing department has been BACP accredited since 2016 and we specialise in:
·trauma-informed and compassion-focused practice
·lived experience leadership and representation
·‘third wave’ cognitive behavioural/evidence-based therapies (group and one to one models based on Acceptance and Commitment Therapy, mindfulness-based therapies, Compassion-focused therapy, and Dialectical Behaviour Therapy)
·a Practitioner Training Programme for our evidence-based model, ‘Radical Self-Care (RadSec)’, currently undergoing accreditation with BAMBA (British Association for Mindfulness Based Approaches)
·clinical research with our academic and NHS partners (City, University of London and NELFT)
·psychological therapies for:
ocommon mental health problems such as anxiety and depression via our Talking Therapies Service for Anxiety and Depression (formerly IAPT - Improving Access to Psychological Therapies). Our Step 2 provision uses ‘third wave’ group modalities, particularly Acceptance and Commitment Therapy (ACT). Our Step 3 focuses on Person-Centred Existential Counselling for Depression (PCE-CfD).
oAfrican Caribbean heritage communities (in partnership with our IRIE Mind project),
oLGBTQ+ communities (in partnership with our Rainbow Mind project)
ocomplex developmental trauma and enduring mental health conditions (City and Hackney Wellbeing Network)
opeople who have lost someone to suicide (Grief in Pieces project)
oalcohol and substance misuse (City and Hackney Recovery Service)
All staff, trainees and volunteers have opportunities to participate in a wide range of in-house and external trainings through our networks. Practitioners in specialist services are offered relevant evidence-based training (IAPT Step 2 practitioners receive training in group protocol using Acceptance and Commitment Therapy, and our Recovery Service workers receive intensive training and supervision in our group models: Radical Self Care, Acceptance and Commitment Therapy and Managing Anger & Difficult Emotions).
At Mind CHWF, we offer significant personal and professional development opportunities, encourage innovation and initiative from our committed and talented practitioners, and offer skill-building and experience of working across multiple projects and modalities in an award-winning mental health organisation.
Purpose of the post:
The Administrator will play a key role in supporting the delivery of Mind in the City, Hackney and Waltham Forest’s Talking Therapies for Anxiety and Depression service, alongside the African Caribbean Heritage (ACH) Outreach Project.
Working within a multidisciplinary team, the post holder will provide high-quality administrative and operational support to ensure the smooth running of the service. This will include supporting referrals, screening processes, appointment coordination, record keeping and data monitoring within the Talking Therapies system.
The role will also provide administrative support to the ACH Outreach Project, helping coordinate community engagement activities designed to improve access to mental health services for African Caribbean Heritage and wider Global Majority communities.
The Administrator will contribute to creating a welcoming and efficient service for clients, practitioners and partner organisations, ensuring accurate record keeping, effective communication and compliance with organisational and service requirements.
Mind CHWF has a long-standing commitment to improving equitable access to mental health services, and the Administrator will play an important role in supporting initiatives that reach communities who may not currently access psychological therapies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.
This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.
This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.
This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.
Key Responsibilities:
Membership Administration
· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers.
· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.
· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.
· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.
· Assist with the development and implementation of new membership strategies.
· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.
Member Engagement and Digital Events
· Coordinate and deliver a structured programme of online events, including:
- Lunch & Learn sessions
- Drop-in member forums
- Themed webinar series covering both technical and non-technical topics
· Manage all webinar logistics, including registration, hosting, and post-event communications.
· Work closely with the Communities Officer and regional branches to promote local and regional events.
· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.
Digital Marketing & Communications
· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.
· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).
· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.
· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary
· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.
Data Management & Reporting
- Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
- Generate and manage Nuclear Future mailing lists as required.
- Produce analytical reports on membership growth, retention, and engagement.
- Collect, analyse, and present member feedback from surveys and event participation.
- Deliver quarterly reports highlighting engagement trends and insights.
- Apply both quantitative and qualitative data to inform and shape future engagement strategies.
- Ensure full compliance with data protection regulations (e.g., GDPR).
Customer Service
· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.
· Provide information about membership benefits, policies, and procedures.
· Resolve membership-related issues or concerns in a timely and professional manner.
General
· Liaise with suppliers and partners where needed to deliver promotional or event materials.
· Support other NI operational activities as required.
Experience and Skills
Essential Experience
· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.
· Proficient in using CRM or membership management systems, including database management, reporting.
· Experience in administering membership or customer renewals processes.
· Ability to deliver high-quality customer service in a professional environment.
· Ability to write compelling promotional copy.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.
· Confident in handling data, analysing information, and producing clear, accurate reports.
Desirable Experience
- Experience in developing and delivering membership recruitment initiatives and campaigns.
- Experience in analysing member feedback and engagement data.
- Experience working with digital design tools such as Canva.
- Experience working with and supporting volunteer networks or regional teams.
Skills
· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.
· Excellent written and verbal communication skills, with a high level of attention to detail.
· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.
· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.
Personal Attributes:
- Strong interpersonal skills and a customer-oriented mindset.
- Ability to remain calm under pressure and manage multiple tasks effectively.
- A proactive approach to problem-solving and initiative to improve processes.
- High degree of professionalism, confidentiality, and ethical standards.
Location
This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).
Reporting to
Membership and Business Development Director and Marketing and Communications Manager
Anticipated interview dates: 27-29 April
We are the professional membership body dedicated to nuclear, representing over 5500 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.
RCOG Events is entering an exciting phase of transformation as we strengthen and expand our global education portfolio. As the College evolves its courses, skills-based workshops, and webinar programme, it is committed to ensuring learning remains innovative, high-quality, and accessible to healthcare professionals worldwide.
To support this growth, we are seeking a Courses and Webinar Administrator to play a vital role in the delivery of our education portfolio. Working closely with the Course Development and Delivery team, faculty, and other internal teams, the post-holder will ensure that webinars, courses, and workshops run smoothly and provide a seamless experience for delegates, faculty, and franchise centres. The role combines operational responsibility with a focus on accuracy, customer service, and collaboration, supporting the successful planning, coordination, and execution of events across the College.
This position provides the opportunity to contribute to continuous improvement by maintaining accurate records, monitoring administrative processes, and troubleshooting issues efficiently. By supporting the delivery of high-impact education, the Courses and Webinar Administrator helps ensure that RCOG’s programme continues to meet the needs of a global workforce, while directly contributing to improving healthcare for women and girls worldwide.
Responsibilities:
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Provide administrative and operational support for courses, workshops, and webinars, ensuring smooth delivery online and in person.
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Coordinate delegate and faculty communications and manage event materials accurately.
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Maintain accurate records using registration systems, CRM platforms, and other digital tools.
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Act as the first point of contact for delegates, faculty, and partner centres, delivering excellent customer service.
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Support post-event reporting, financial processes, and continuous improvement through feedback analysis.
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Work closely with the Events Team and wider College departments to ensure seamless, joined-up delivery.
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This is an exciting opportunity for a passionate events professional, whether you have prior experience or are a recent graduate, to contribute to transformational change, support the delivery of course, workshops and webinars, and help shape the growth of a globally recognised programme.
For the full list of key responsibilities, please check the recruitment pack.
About you
We are looking for a highly organised, proactive, and adaptable individual to support the delivery of RCOG’s courses, workshops, and webinar programme, including franchise courses and key online learning events. The ideal candidate will be detail-oriented, customer-focused, and able to work collaboratively across teams and with faculty, franchise centres, and delegates to ensure smooth, high-quality course delivery.
Requirements:
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Experience, or a strong interest, in providing administrative or operational support for courses, webinars, workshops, or events, in-person, virtual, or hybrid.
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Strong organisational and coordination skills, with the ability to manage multiple tasks, deadlines, and stakeholders simultaneously.
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Excellent written and verbal communication skills, with a professional and proactive approach to delegates, faculty, and colleagues.
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Competence with digital platforms, CRM systems, registration tools, and webinar platforms, with a willingness to learn new systems.
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A customer-focused mindset, delivering high standards of service and anticipating the needs of delegates, faculty, and partner centres.
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Ability to work flexibly, manage unexpected challenges, and contribute positively to a busy, dynamic team environment.
We encourage candidates from all backgrounds to apply, including those with prior experience in course administration or recent graduates who are organised, motivated, and passionate about supporting high-quality learning experiences. If you are excited about joining RCOG Events at a pivotal moment of growth, supporting a globally recognised programme of courses and webinars, we would love to hear from you. Full training and support will be provided, but attention to detail, organisation, and a proactive, collaborative approach will be essential to succeed in this role.
Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
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25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
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10% employer pension contribution
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Life assurance and income protection schemes
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Employee assistance programme –24/7 confidential advice line and counselling
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Interest-free season ticket loan
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Free lunch in our offices in Union Street, London
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Daily ‘wellness hour’ to support staff to take breaks and focus on wellness
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Tailored learning and development
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Enhanced wellbeing and family support
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Employee-led diversity networks
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Volunteering days
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Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
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Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full Job pack.
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Applications close at 10.00am on Monday 30 March 2026
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We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
At Hammersmith and Fulham Foodbank, our mission is to create a profound and lasting impact on our community, and we're looking for an Administrator. This critical role will be the front face of our organisation and so a range of high-quality skills is required to deal with donors, funders, partner agencies and those needing a foodbank. All our services are delivered with dignity and compassion, but we also have eligibility criteria and limits on what we can offer.
We are an organised and efficient team and passionate about supporting those who need us and connecting people with the broad support to make a difference in people's lives. If you feel you can add value and positivity to our organisation, please apply as soon as you can.
Key responsibilities:
- Administration and Customer Service – ensure comprehensive admin support across our departments and with stakeholders externally. Use your high-quality customer service skills to support our clients and their needs.
- Resource Management – resource management of our non-food resources across our sites, collaborating with staff and volunteers whilst managing inventory systems and completing required checks.
- Home Delivery Admin – support our home delivery requests, liaising with relevant coordinators internally, supporting the effective organisation and delivery of resources, and supporting our volunteers to make successful home deliveries.
What you'll bring:
- Experience in dealing with a range of stakeholders and using high-quality customer service skills
- Experience in effective delivery of supporting wide-ranging administration tasks, whilst comfortable learning and working with new and varied technology
- An adaptable and empathetic approach, using your initiative and identifying solutions to the benefit of our service and our clients
- A commitment to social justice, equity, diversity, and inclusion
- Excellent interpersonal skills, with good communication skills (both written and verbal).
Requirements: An Enhanced DBS check is required for this role as we work with vulnerable people in society.
What we’ll offer:
- Full-time (37.5 hrs), indefinite contract
- Competitive salary
- 33 days annual leave
- Generous pension scheme
- Competitive benefits
- Opportunities for professional growth
- Opportunity to work with a talented and committed team of staff and volunteers to support the needs of our community.
Application Deadline:
Please note that the closing date for applications is initially set for Monday 30th March 2026, but depending on the number of applications received, we may bring this forward. We encourage early applications.
We aim to interview on the following dates: Wednesday 15th and Thursday 16th April 2026.
Further details:
Location: Based at HFFB Warehouse, Ravenscourt Road, W6 0UD, with regular visits to all other local Foodbank centres (see locations page of our website). Opportunity for some home working by arrangement.
Requirements: An Enhanced Criminal Records check is required for this role as we work with vulnerable people in society.
Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and would particularly welcome applications from residents of Hammersmith and Fulham.
Strictly no agencies, please.
About Hammersmith and Fulham Foodbank:
We are the Hammersmith and Fulham Foodbank, an independent charity, and a proud member of the Trussell Trust Foodbank Network, providing a range of essential services for people who need help in our community. Our mission is the prevention and relief from poverty. But we don’t ‘just’ provide food. We know that by the time someone comes to the Foodbank, there may be wider issues needing support, which is why we also offer professional advice through our partners, such as Citizens Advice H&F and connect people with a breadth of local support. We achieve a life-changing impact through our foodbank sessions and our Hub on the White City Estate. We believe in helping the whole person, responding to the changing needs we see, and we push for early intervention in our borough to avoid people reaching crisis.
REF-227 200
Volunteering Administrator FTC
The Volunteer Management team is responsible for embedding an organisational approach to volunteer engagement which enables volunteers to feel inspired, valued, supported, and connected to the charity, where they are a vital part of our community.
The Volunteering Administrator plays a significant part in contributing to the success of the team to deliver key parts of the volunteer journey (recruiting, induction, training, supporting, and retaining volunteers). The role is key to volunteer experience, maintaining good practice, developing a culture of positive engagement and raising the profile of volunteering internally and externally.
The role will be known internally as Volunteer Executive.
This is a 24-month FTC.
Key Responsibilities:
Administration, customer service and delivery
· Act as the first port of contact for internal and external enquiries, coordinating the shared volunteer email inbox.
· Acting as a key point of contact for the import, maintenance and integrity of volunteering data.
· Publish volunteer recruitment adverts on relevant external platforms.
· Coordinate the administration of volunteer recruitment and selection processes (including paperwork, referencing, ID badges etc) to ensure a fair and consistent approach is followed.
· Share key information, briefings, and timely reminders with volunteers ahead of their scheduled involvement.
· Send thank you messages to volunteers after they have contributed.
· Update Salesforce after volunteer activities to ensure accurate tracking of participation and engagement.
· Process volunteer expense claims in line with organisational procedures.
Collaboration and communication
· Collaborate with colleagues to ensure volunteer applications are responded to within agreed timescales.
· Work with colleagues to ensure accuracy, validity and reliability of volunteer data. Ensuring that it reflects volunteer contribution and delivers reliable insights.
· Take a proactive approach to understand external events and initiatives taking place across the charity, providing support on the requirements for successful volunteer involvement.
· Contribute to the production and distribution of resources for volunteer-involving events, including, but not limited to recruitment, onboarding, and training materials.
· Support the upkeep of volunteering information on internal communication channels, ensuring all relevant policies, reference materials and documents are made available and kept up to date.
· Post updates in our Facebook group, and other volunteer engagement forums, to help build our volunteer community and promote good practice.
· Gather volunteer case studies and testimonials and share them internally to support organisational learning and storytelling.
· Liaise with volunteers when they end their involvement, ensuring they feel supported and appreciated.
· Monitor feedback survey responses and escalate significant insights or concerns to relevant colleagues to support continuous improvement.
· Promote a positive culture that values and embeds the work of volunteers both internally and externally.
Knowledge, skills and experience needed:
· Knowledge of IT packages such as MS Outlook, Word, Excel and PowerPoint.
· Experience of working in a customer-service or people-facing environment.
· Experience of processing and/or handling personal (sensitive) data.
· Experience of working with databases.
· Some understanding of the principles and good practice of successful volunteer involvement including recruitment, selection, induction, training, support, recognition, and retention.
· A professional and hardworking team player.
· Excellent I.T. skills.
· Developed organisational skills with a strong attention to detail.
· Excellent communication skills, including presentation skills.
· A conscientious approach to work and good time management skills.
· Ability to build and maintain effective relationships with volunteers and colleagues.
· Ability to work under pressure, manage conflicting priorities and changing deadlines.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 22nd March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.







