Administrator and communications officer jobs

Job title: Programme Assistant, Enquiries 

Line manager: Team Leader, Enquiries (Senior Officer, Enquiries in Team Leader’s absence) 

Salary: £30,000 

Type of contract: Permanent 

Start date: 16th February 2026 or shortly thereafter 

Benefits: 

• Challenging and rewarding work, always life-changing, sometimes lifesaving 

• Competitive salary 

• Team and individual training opportunities 

• Commitment to performance and personal development 

• Hybrid working, home and office (minimum 2 days each week in the office) 

• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm 

• 25 days plus Bank Holidays annual leave entitlement 

• 8% employer pension contribution 

• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes 

Role purpose statement: The Programme Assistant, Enquiries plays a vital role in the Fellowship Programme working directly with academics facing immediate risk in their home countries to carry out due diligence or signposting. This includes managing an individual caseload, dealing with prospective applications and general enquiries, providing administrative support to the Enquiries team as well as support across the Fellowship Programme when needed. 

Organisational Background 

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933. 

Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk. 

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’ 

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’ 

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine, Russia and many other countries. 

Role & Responsibilities  

Casework  

• Signposting prospective applicants to the application form. 

• Manage own caseload, preparing cases for eligibility review, including arranging calls to speak with applicants, booking English language tests, and gathering all relevant documentation.

• Escalating complex cases to the Team Leader as required. 

• Maintain accurate and GDPR-Compliant records of casework activity. 

• Researching international affairs to develop understanding about risks applicants face. 

• Researching potential hosts for academic placements and liaising with external stakeholders in relation to applicants. 

• Attend weekly case review meetings with the team. 

Administration   

• Provide general administrative and logistical support, including answering phone enquiries. 

• Manage the general enquiries inbox, alongside another colleague, answering emails about the enquiries’ process, the Fellowship Programme and Cara. 

• Signpost enquiries to relevant colleagues internally and to other organisations where applicable. 

• Contribute to report writing. 

• Present and collect data on general enquiries and applications to the Programme. 

• Ensure safekeeping of confidential information. 

• Maintain excellent detailed records of correspondence, documents, and activities. 

• Provide administrative support to colleagues on projects as required.

Managerial Support  

• Contributing to Fellowship Programme policy changes and decision-making. 

• Provide advice and guidance to colleagues. 

Ad Hoc Responsibilities  

• Show adaptability and willingness to take on additional work when necessary. 

• Support the Fellowship Programme and Cara as a whole with ad hoc responsibilities.

Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, and other senior colleagues. 

Person Specification 

Essential:  

• Bachelor’s degree 

• Fluent English (spoken and written) 

• Proactive with a willingness to learn 

• Confident and empathetic with strong interpersonal and communication skills 

• Ability to work under pressure in a fast-paced environment 

• Keen team player who is ready to support and help colleagues 

• Excellent record keeping and attention to detail 

• Ability to work independently and in a team 

• Good time management with ability to prioritise and independently work to deadlines 

• Understanding of issues of confidentiality

• Interest in and commitment to the work of Cara 

• Confident use of Microsoft package 

• Awareness of current global issues

• Ability to handle difficult conversations with sensitivity and resilience 

Desirable 

• Master’s or equivalent experience 

• Casework experience 

• Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered 

• Salesforce/CRM software experience 

• Experience in a supporting role with people with lived experience of forced migration or other forms of severe adversity 

Head of Corporate Partnerships

Location: North London (3 days per week in the office)
Hours: 37.5 per week
Salary: £50,000 to £55,000 per annum
Reporting to: Director of Fundraising
Term: Permanent

Aquilas is delighted to be partnering witth a much loved children's charity to recruit a Head of Corporate Partnerships to join their successful fundraising team.

About the role:

In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance their Corporate and Special Events Programme. This is very much a hands-on role of team leadership and direct account management. This includes six figure partners. 

The post-holder has a key role in the management of their Philanthropy & Corporate Board, which bring together industry leader to help move both these programmes forward. There is great freedom to innovate and a healthy pool of local business with an affinity to our cause. The post-holder takes a key leadership role across fundraising and marketing, working with their peers  and Director to take strategic decisions for wider benefit of the department. 

Line managing a small team of two you will play a key role in building and maintaining relationships with existing and prospective partners of the charity. You will ensure our partners have the best possible experience, making them feel engaged and motivated, valued and informed about the impact of their involvement and help them achieve their organisation’s objectives.

About you:

You will be an inspiring Corporate Fundraising Head, excellentcommunicator and a natural relationship builder. You will have demonstrative experience in people management within Partnerships and ideally a strong, broad background in corporate fundraising or commerical sales.  Excellent donor stewardship skills in terms of account management of existing supports

To Apply:

To receive a candidate pack or arrange a confidential conversation, please contact:

Kieran McGorrian, Head of Not for Profit Appointments, Aquilas 

Location: Reading, Hybrid (at least twice a month to Reading Office)
Hours: Full time
Salary: £40,000 per annum
Contract Type: 12 month FTC
Campaign Closes: 18th February 2026
First Stage Interviews: 25th & 26th February 2026
Second Stage Interviews: 3rd or 5th March 2026

On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible.

At Make A Wish UK, we create life changing wishes for children with critical illnesses. Our Special Events programme plays a vital role in making those wishes possible by raising essential income, inspiring supporters and bringing our community together. We are looking for a talented and driven Special Events Manager to lead, shape and grow our portfolio of high profile events. From elegant gala dinners and supporter receptions to new and innovative fundraising opportunities, you will be at the heart of creating experiences that make a meaningful difference.

Core Purpose
To lead the delivery and growth of Make A Wish’s programme of Special Events, maximising net income, strengthening donor and supporter stewardship, and identifying new opportunities across the organisation and beyond to enhance and expand our events portfolio. This role also supports wider departmental events, including those connected to Art of Wishes, while inspiring and managing supporters, committee members, suppliers and volunteers. In addition, the role oversees the stewardship events programme delivered by the Events Officer, ensuring exceptional experiences for all involved.

To be successful in this role you will need:
Essential Criteria

• Ability to prepare materials to support a range of audiences and requirements, from presentations through to toolkits, meeting notes etc.

• Excellent communication skills, including
• Ability to work effectively at different levels in the organisation
• Ability to articulate core concepts in different formats and approaches
• Ability to negotiate and influence across different organisational levels
• Work as part of a cross functional team

• Understanding of regulatory frameworks, best practice and ethical issues related to
• Marketing and engagement with children and young people
• Content capture and use
• Knowledge of regulatory frameworks around fundraising
• Understanding of advertising and influencer regulatory frameworks

• Managing and working with user permissions and compliance around:
• User permissions
• Safeguarding
• Data protection

• Experience of working with others:
• Being part of a team delivering different objectives
• Inspiring and encouraging self-development in team members/colleagues
• Setting objective and KPIs and managing performance towards these
• Integrating volunteers and networks into teams
• Volunteer management

• Evidence and Experience of:
• Using and updating CRM tools – Salesforce
• Managing data accuracy
• Producing reports and analytics
• Reading and interpreting data

• Experience of managing finance and budget:
• Developing budgets
• Recording financial information
• Reading and understanding financial information
• Calculating basic information, particularly to show return on investment
• Managing expenses and invoicing processes

• Experience of managing and planning work:
• Working on cross team plans
• Using technology to support planning and prioritisation
• Able to use MS Office tools, in particular Outlook, Word, PowerPoint and Excel to support delivery of work
• Evidence of ongoing professional development in a related field or areas (formal or self-directed)

• Significant experience in planning large scale special events, dinners, balls, receptions or similar:
• Evidence of managing £200,000+ event budgets
• Experience planning and executing events for 200+ attendees
• Experience working with event agencies

Key Responsibilities:
Event support

• Own and develop relationships with key Make-A-Wish event supporters including committee members, suppliers, speakers and donors.
• Project manage and/or provide event support to key Make-A-Wish flagship and high-value supporter events.
• Generate income and gift in kind for Make-A-Wish owned and high value third-party events.
• Oversee the stewardship of high value third-party events by the Events Officer.
• Be the day-to-day contact for Special Events agencies and third-party suppliers, attending and leading meetings to ensure each event is executed as smoothly and successfully as possible.
• Manage internal and external event stakeholders including Make-A-Wish BCE and volunteering teams, committee members and event suppliers in relation to their role at the event.
• Attend all the Special Events and represent Make-A-Wish in a professional manner.
• Support on the development of the special events strategy with Art of Wishes & Special Events Lead and Philanthropy Director.
• Create and manage event budgets with a focus on reducing costs and maximising net income/budget relieving GIK.
• Complete event performance evaluations including wrap-up analysis, measure against KPIs and review if goals were achieved.
• Oversee the post-event financial administration and processes with Supporter Care Team and Philanthropy Team to ensure a positive guest experience.
• Support internal teams in event planning to maximise opportunities and ensure consistent delivery.
• Identify additional opportunities for the programme both internally and externally.
• Work to identify and secure sponsorship partners for events.

Line management

• Provide engaging and motivating leadership, coaching, management and development of one direct report (Special Events Officer) which includes quarterly coaching conversations, career development conversations and more.

Supporter Management

• Support and manage organising Committees to ensure each event is executed as smoothly and successfully as possible.
• Lead committee meetings.
• Develop relationships with event supporters to increase support and GIK donations.
• Oversee the supporter journey of prize donors, prize winners and wish sponsors, including but not limited to thanking and providing feedback post-event, prize fulfilment, building long-term and sustainable relationships through correspondence.
• Work with the Volunteering team and Special Events Officer to manage volunteers including recruitment, pre-event briefings, communications, on the day and post-event thanking.

Communications and Internal Collaboration

• Take responsibility for maintaining and updating the supporter database with any event and guest details ensuring it is GDPR compliant.
• Leading and supporting on events and projects across the organisation as required.

This is a part time role, responsible for leading the fundraising efforts of Canaan Project.

Working closely with the Director, the Fundraising Lead will contribute to strategic funding development and planning, support ongoing fundraising and reporting activities, and assist in the development of relevant policies and processes.

If this sounds like the right role for you, please send us your CV and a cover letter detailing your suitability for the role.

Application closing date: 25th February 2026 at 5pm

Interviews will potentially be scheduled for the week beginning Monday 4th March. 

Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 12th February 2026
Start date: ASAP with consideration given to notice periods

Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?

Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.

We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.

About the Role

• This is a leadership role with both operational and strategic responsibility. You will:
• Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
• Lead the delivery of trauma-informed, strengths-based, person-centred support
• Develop strong partnership networks across local authorities, charities, housing providers and churches
• Shape the future of Keychange’s women’s homelessness strategy across Surrey
• Represent Keychange externally and explore opportunities for future service growth

At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.

Who We’re Looking For

You will bring:

• Substantial experience supporting or managing services for vulnerable individuals
• A strong understanding of trauma, safeguarding, risk and recovery-based practice
• Proven ability to build partnerships and influence across multiple stakeholders
• Excellent communication and leadership skills
• Confidence engaging with churches and Christian networks across traditions
• A values-led approach aligned with Keychange’s Christian ethos

Desirable experience includes:

• Managing accommodation-based services
• Existing Church partnerships across Surrey

What We Offer

• Salary of £37,000 – £41,000
• 25 days annual leave plus bank holidays
• Hybrid working (with 4 days regularly site or community based)
• Employee Assistance Program and Life Insurance
• Contributory Pension Scheme with matched employer contributions
• Ongoing personalised learning and professional development
• A supportive, faith-centered, values-driven culture

For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.

How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.

Recruitment Timeline

• Deadline for submitting your application: 12 February 2026
• First screening interviews, remotely: 16 February 2026
• Full interviews in person in central London: 23 February 2026
• Start date: ASAP with consideration given to notice periods

Grants and Fundraising Advisor

We are seeking a skilled and proactive Fundraising Adviser to support parishes in securing funding for projects to improve and repair their church buildings.

This is an exciting hybrid working opportunity to make a meaningful contribution to the care, preservation, and future development of church buildings across the diocese. 

Position: Grants and Fundraising Advisor (internally known as Fundraising Adviser for the Church Buildings)

Location: Hove/Hybrid

Salary: £38,600 per annum

Hours: Full-time

Contract: 4 year fixed term contract

Closing Date: 9th February 2026

Interview Date: Hove on Tuesday 23rd February 2026.

About the Role

Working closely with the Church Buildings Team, Archdeacons, Parish Support, and external partners, you will play a key role in helping parishes achieve successful capital projects that strengthen mission, heritage engagement, and community use.

Main duties include:

• Provide expert advice on fundraising for church buildings and capital projects.
• Support parishes in identifying grant sources and preparing strong applications.
• Maintain a comprehensive database of grant making organisations.
• Give strategic guidance on fundraising approaches and income generation.
• Attend DAC site visits and meetings to advise on funding options.
• Build relationships with key funders including the Heritage Lottery Fund and National Churches Trust.
• Communicate funding news, deadlines and opportunities via diocesan channels.
• Organise and deliver training events and workshops.

About You

We are looking for someone who is confident in identifying funding sources and advising on grant applications and has experience of fundraising for capital projects.

You will be:

• Knowledgeable about heritage buildings and planning processes
• An excellent communicator with strong interpersonal skills.
• Highly organised with the ability to manage a varied workload.
• Proactive, creative, and enthusiastic about supporting parishes. 

For full details of the job please see the job description and person specification when you click to apply.

About the Organisation

The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a Church House team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

Benefits include:

• The opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
• 28 days of annual leave, plus bank holidays and 2 privilege days per year,
• Flexi-time, free parking, the ride to work scheme
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%
• An Employee Assistance Programme with access to counselling support, GP helpline, financial, legal and care advice and support
• Free eye tests and employer contribution towards glasses
• Free parking, the ride to work scheme and development opportunities

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.

Other roles you may have experience of could include Fundraising, Fundraiser, Grants, Grants Officer, Grants and Fundraising Advisor, Fundraising and Grants Advisor, Grants and Fundraising Officer, Fundraising and Grants Officer, Capital Projects Fundraising Officer, Heritage & Church Buildings Fundraising Officer, Church Buildings Funding Adviser, Church, Church Building. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

A place to create moments that matter

Salary: £30,878 per annum
Location: Peterborough, Hybrid (3 days in the office)
Contract Type: Permanent
Hours: Permanent, 35 hours per week, Monday - Friday between 8am and 6pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes.

You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported.

You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach.

By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future.
If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you.

Salary

The spot salary for the Complaints Resolution Partner post is £30,878 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.
• You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.
• As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.
• Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.
• Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.

Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.

REF-226 303

After a successful Inspiring Minds Campaign that raised £50m over a 10-year period and achieved the goal of providing bursaries to 1 in 4 pupils, the Latymer Foundation is now entering a new strategic period. A new three-year strategy will sustain and grow bursary provision, driving us towards the goal of achieving needs-blind admissions, whilst positioning Latymer as the independent school that sets the global standard for access, inclusion and opportunity.

Within this context, the Head of Philanthropy will play a vital role in securing the financial resources that sustain Latymer’s sector-leading bursary programme, ensuring that talent, not financial circumstance, determines access to a life-changing Latymer education.

The Head of Philanthropy role will have a strong personal focus on major gifts fundraising, whilst overseeing all philanthropic income streams — Major Gifts, Regular Giving and Legacies.

Salary circa £75,000 per annum, dependent on experience.

To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment website via the Apply button.

Closing date: 9.00 am on Monday, 23rd February 2026.

Interviews 1st Round (Virtual) – Tuesday 3rd & Wednesday 4th March 2026.

Interviews 2nd Round (In-person at Latymer Upper School) – Wednesday 11th March 2026.

Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.

We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support Staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010; however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.

The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.

Shape the future of housing – support real projects that deliver change for colleagues and tenants.

Tenancy Services Advisor
Location: Birmingham, B15 
Salary: National Minimum Wage
Hours: 35 hours per week
Contract: Fixed Term internship, 12 Months
Starting: 7th September 2026

About Midland Heart

We're a housing association, here to provide safe, affordable homes and to build stronger communities across the Midlands. And we're offering students the chance to intern in our Tenancy Services Team — where you'll gain hands-on experience of how housing management works in practice, from supporting tenants to tackling anti-social behaviour, safeguarding and tenancy sustainment.

Your Role:

You'll apply your academic knowledge to real-world challenges – working alongside experienced Tenancy Services and Housing Management professionals, whilst gaining insight into how a career in the housing sector makes a direct difference to people's lives and communities. You'll gain exposure to areas such as anti-social behaviour casework, safeguarding, tenancy sustainment and housing law.

Your day to day will see you:

• Supporting tenancy services officers with case management and administrative tasks.
• Helping process tenancy change requests (e.g. mutual exchanges, assignments, successions).
• Assisting in monitoring and reviewing ASB or noise nuisance cases, including liaising with tenants.
• Accompanying officers on tenancy visits and inspections.
• Providing general support to the team with reports, records, and rota management.
• Taking part in project work, mentoring, and development activities as part of your internship.

What we're looking for:

• Currently studying (or recently completed) a degree in Housing, Criminology, Social Policy, Law, Sociology, or a related discipline.
• Strong communication and organisational skills.
• A genuine interest in housing and delivering positive outcomes for tenants.
• Ability to handle sensitive issues with empathy and professionalism.
• Enthusiasm, openness to feedback, and a genuine desire to learn.

Applications close on Sunday 15th February 2026.

Assessment Centre – Shortlisted candidate will be invited to take part in our group assessment event, taking place between 25th – 27th March 2026.
Final Interview – Interview with the hiring manager to showcase your career ambitions.
Start your journey- Start with Midland Heart in September 2026.

Please note that should we reach a desired number of applications, we reserve the right to close the advert ahead of the stated closing date.

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form

No agencies please

Hybrid working – London based (1–2 days per week in Head Office, plus occasional external meetings)

About the role

St Giles is entering an exciting new phase with an ambitious Voluntary Fundraising Strategy for 2026–2029. We are looking for a talented and driven Fundraising Manager to play a central role in delivering this strategy and helping us:

• Diversify our income generation model
• Increase voluntary income by 15% across restricted and unrestricted funding

This role has a strong focus on Trusts & Foundations, Individual Giving and Legacy, with responsibility for managing and growing income across these streams. You will be an excellent relationship builder, confident engaging senior stakeholders and equally comfortable writing high-quality funding applications for five and six-figure grants.

You will manage a fundraising income budget of approximately £2.2m, working collaboratively across teams to maximise impact and income.

Key responsibilities

Trusts & Foundations

• Lead on Trusts & Foundations applications and relationship management, working with the Trusts & Foundations Officer and Head of Voluntary Fundraising to raise £2m per year
• Develop and deliver high-quality written applications, presentations and pitches for 5, 6 and 7-figure funding opportunities
• Provide excellent stewardship to funders, including reporting, meetings, visits and events
• Coordinate internal and external stakeholders to produce strong funding bids
• Work collaboratively with frontline teams to develop service delivery models and budgets
• Identify innovative ways to grow unrestricted income

Individual Giving & Legacy

• Manage and deliver the Individual Giving and Legacy strategy
• Grow income through single and regular giving appeals
• Work with the Communications team to develop and launch two national or local fundraising appeals per year
• Identify and engage Ambassadors and Patrons to increase reach and impact

Campaigns, systems & finance

• Manage appeals, campaigns and events raising £200,000 per year across Individual Giving, Appeals and Legacy
• Maintain accurate records and reporting using ETapestry, ensuring GDPR compliance
• Manage multiple fundraising platforms (e.g. Enthuse, PayPal Giving, Payroll Giving) and continuously improve systems and processes
• Work closely with Finance to set, monitor and review budgets

Organisational responsibilities

• Uphold confidentiality, data protection and IT security policies
• Promote equality, diversity and inclusion across all areas of work
• Demonstrate commitment to St Giles’ lived experience approach and values
• Support sustainable and environmentally responsible working practices
• Represent St Giles at fundraising and community events

About you

Experience & knowledge

• At least two years’ experience working in a charity fundraising environment
• Proven track record of securing and/or managing five-figure grants
• Experience managing fundraising databases
• Experience planning and delivering fundraising appeals
• Strong understanding of fundraising regulations, GDPR and best practice
• Knowledge of anti-discriminatory working practices

Skills & abilities

• Excellent relationship-building and stakeholder engagement skills
• Outstanding written and verbal communication skills
• Ability to write compelling, audience-focused applications and reports
• Highly organised, proactive and able to work to deadlines
• Strategic thinker with creative ideas to engage donors
• Strong IT skills, including Word, Excel, Teams, PowerPoint and Canva

Personal qualities
We are looking for someone who is kind, flexible, empathetic and collaborative. You will contribute to creating an inclusive, safe and empowering workplace where people feel valued and supported.

You will also:

• Show commitment to the long-term success of St Giles
• Be adaptable and willing to take on ad hoc tasks when needed
• Act with integrity and professionalism
• Demonstrate a positive attitude towards lived experience models
• Respect and champion the values and ethos of St Giles

Our values

• Positively – Empowering
• Persistently – Supportive
• Flexibly – Creative
• Proactively – Empathic
• Actively – Inclusive
• Clearly – Communicating

Closing date: 4 February 2026

Interview Date: 12 February 2026

A Basic DBS check is required for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Our Second Home (OSH) is a youth movement supporting young people from refugee and migrant backgrounds to build community, develop leadership skills, and flourish into adulthood. Every year, thousands of young people arrive in the UK seeking safety. We believe in their potential and work alongside them to help them thrive.

We run residential programmes that often begin this journey, alongside a nationally certified Leadership Training Programme and regular Youth Hubs in London and Bristol offering year-round community and support.

We are now recruiting a Bristol Community Coordinator to lead and grow our Bristol Hub – a welcoming weekly space where young people connect, learn and lead.

Our Values

• Young People at the Centre – Their creativity and determination guide everything we do

• Acting With, Not For – OSH is built by staff, volunteers and participants together

• Leadership – We create opportunities for young people to step up and grow

• Freedom and Acceptance – We build open, respectful and lasting relationships

Key Responsibilities (Full details in attached Job Description)

Hub Leadership & Delivery

• Lead the safe and effective delivery of OSH Hub sessions year-round

• Plan, deliver and review sessions independently, shaped by OSH’s values and young people’s interests

• Manage referrals and onboarding, ensuring inclusion and accessibility

• Plan engaging hub content, including coordinating external partners

• Act as a consistent youth leader, managing day-to-day delivery and supporting wider projects

• Develop new activities in line with agreed strategy and budgets

Youth Leadership & Volunteers

• Support progression into OSH’s leadership training programmes

• Create meaningful leadership opportunities for young people

• Support local volunteers, including rota coordination, training and wellbeing

Partnerships & Community

• Build and maintain relationships with local partners, referrers and facilitators

• Represent OSH in local youth and refugee networks

• Ensure smooth pathways between the Hub and other OSH programmes

Safeguarding, Systems & National Contribution

• Take responsibility for safeguarding and risk assessments across all hub activity

• Track attendance and engagement using OSH’s CRM (Beacon)

• Handle petty cash and participant reimbursements responsibly

• Identify and respond promptly to safeguarding concerns

• Take part in OSH events, including evenings, weekends and residentials (2–5 nights)

• Contribute stories and reflections for communications and fundraising

• Share learning and best practice with colleagues across the organisation

Signposting & Advocacy

• Build supportive relationships with participants and provide appropriate ad hoc support

• Signpost young people to specialist services where needed (e.g. legal, housing, education, wellbeing)

Person Specification

• Experience planning and facilitating inclusive youth sessions, ideally with marginalised young people and those with lived experience of the asylum system

• Strong understanding of trauma-informed, participatory youth work

• Confidence in safeguarding, risk assessment and participant welfare

• Excellent communication skills in cross-cultural settings

• Ability to build trust, motivate young people and foster belonging

• Strong organisational and administrative skills; able to work independently

• Confident using digital tools (e.g. Google Workspace, CRMs)

• Understanding of the UK asylum context

• Commitment to OSH’s mission and values

Your Application

We welcome applicants of all backgrounds and particularly encourage candidates from global majority communities and those with lived experience of seeking asylum.

You may use AI tools to support clarity, but we value personal insight, motivation and a genuine connection to Our Second Home.

If you care about our mission and are excited by this role, we encourage you to apply – even if you don’t meet every requirement.

• £46,000 + Benefits
• Central London
• Fully on-site - flexible hours - Term Time 09:00 -16:30 School holidays 09:00 -16:00
• Interviews to be held on the 3rd or the 5th of February
• Closing date for applications - Thursday the 5th of February 2026.
• Interview date: Monday 9th February 2026
• Job reff 4763524

You will be part of a warm, supportive and forward-thinking community dedicated to nurturing young people academically, emotionally and spiritually. Seeking an ambitious, relationship-driven Development Manager to lead and grow our fundraising, community engagement, and alumni relations activity across our family of schools. This is an exciting opportunity to join a values-led educational trust and play a strategic role in supporting life-changing bursaries, major development projects, and the flourishing of our parent and alumni communities. Working closely with the COO, Heads, Governors, and our dedicated volunteer networks, you will champion a culture of philanthropy, belonging, and long-term support for our schools.

As Development Manager, you will:

• Lead the Fundraising Strategy - Design and deliver a long-term fundraising strategy, with a particular focus on bursaries and capital projects
• Build and nurture relationships with donors and prospects
• Develop a strong, sustainable donor pipeline
• Monitor fundraising performance and share regular progress updates with senior leaders.
• Line manage the Development Assistant
• Grow Our Alumni & Parent Communities
• Create a vibrant alumni programme shaped around events, storytelling, and engagement opportunities
• Oversee alumni data management and ensure GDPR compliance
• Coordinate high-quality alumni communications, reunions, and digital content
• Support & Empower Volunteers
• Act as the main liaison for parent-led groups, providing guidance and partnership
• Support community events such as fairs, auctions, uniform sales and fundraising initiatives
• Deliver Inspiring Communications & Events
• Work with Marketing to champion development of stories across digital and print channels
• Produce engaging content that demonstrates the impact of giving
• Plan and deliver stewardship and cultivation events, including receptions, legacy gatherings and giving campaigns.
• Oversee development administration, correspondence, databases, and budgets

About You

• Proven success in fundraising, development, alumni relations or stakeholder engagement
• Exceptional interpersonal and relationship-building skills
• Strong written and verbal communication, including ability to create persuasive content
• Experience managing multiple projects strategically and efficiently
• Confident using CRM systems and working with donor/alumni data
• Experience leading or mentoring staff
• A proactive, collaborative approach with the ability to work independently
• Experience working with senior leadership or major donors
• Knowledge of GDPR and charity sector compliance
• Understanding of donor stewardship, major gifts or planned giving

If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience. Please do feel free to get in contact to discuss this role in detail or if you have any queries.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

At Ambitious about Autism, we're currently looking for a People Advisor to join our team.

You'll support managers and staff with advice on ways of working, implementation of employment policies and enabling effective people management across AaA through supporting employee relations case work. You'll also ensure that all variations to contracts impacting terms and conditions of employment and pay are written accurately.

You'll support managers with absence/health issues, including making occupational health referrals as required, and following up and assisting through the capability process. You'll prepare HR related documentation and support administration, ensuring records are kept securely, confidentially and up to date.

We are looking for some someone who has:

• A CIPD qualification/currently studying towards a CIPD qualification or demonstrable equivalent ER experience.
• Demonstrable experience providing advice to managers and staff on HR related matters.
• Strong knowledge of ER case work, current employment law and HR best practice.
• Ability to build strong relationships with multiple stakeholders with an ability to be sensitive, diplomatic and tactful when required.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

BACKGROUND

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

Reporting to the Associate Director of Philanthropy, UK, the Philanthropy Manager will support the implementation of the UK Philanthropy team’s strategy, with a focus to identify, establish and develop new and existing high value relationships with individuals who have the capacity to support IRC at a five and six figure level. This is an exciting role working with senior stakeholders across IRC, in the UK and internationally, to cultivate and steward relationships with philanthropists to effectively solicit multi-year gifts to fund high-impact programmes that will deliver transformative change for IRC clients across the world.

As part of this, the Philanthropy Manager will:

· Develop and implement initiatives to identify, cultivate and solicit gifts from donors in the major gift range of £10,000 and above, both in partnership with the Director of Philanthropy and through account management of a discreet prospect portfolio

· Work closely with the Director of Philanthropy and the research function to identify and cultivate positive relationships with existing donors and new prospects to significantly grow our major donor pipeline

· Manage a portfolio of major donors through various personalised approaches, including face-to-face meetings, phone calls, events and written and verbal communications

· Develop personalised donor stewardship plans with the aim of increasing their engagement and uplifting their support to achieve the revenue target for the UK Philanthropy team and the overall revenue target for the International Philanthropy team

· Lead on gift management, reporting and proposal development for new prospects and existing donors, ensuring timely and accurate communications that match the individual’s requirements

· Identify and deliver unique stewardship and cultivation opportunities for donors

· Maintain thorough and up to date files and records relating to major donors

· Maintain strong knowledge and understanding of IRC’s work in the UK and around the world

· Collaborate proactively with a network of internal and external senior stakeholders, garnering their support and influence in the development of relationships with philanthropists

· Contribute to profile raising of the IRC’s Philanthropy programme and the IRC more widely through proactive networking and external engagement with potential donors and their advisors

· Proactively collaborate with other members of the Philanthropy team, supporting the delivery of the wider Philanthropy strategy as required

· Carry out administrative activities and other duties, as required, to maximise fundraising.

Scope and Authority

Authority: This position is responsible for supporting the delivery of Philanthropy and contributing to the identification, cultivation and stewardship of £10,000 and above gifts from HNWIs.

Key Working Relationships

· HNWI donors and prospects

· Third party philanthropy advisors

· Key contacts across IRC in UK and internationally:

o International Philanthropy Team

o USA Philanthropy

o Engagement with the UK and International Board

o Global Partnerships and Philanthropic Services

o Communications team

o Policy and Advocacy team

o UK Finance team

o Country Programme and regional teams, the Awards Management Unit as well as IRC’s Technical Units

o President’s Office and Executive Director of IRC- UK

KEY ACCOUNTABILITIES

Partnership identification, cultivation and stewardship (65%)

· Manage a portfolio of HNWI prospects and donors, working closely with the Director of Philanthropy to cultivate successful, high-impact relationships

· Collaborate with colleagues to develop transformative funding opportunities, create tailored plans for the cultivation of donors, deliver unique stewardship and cultivation opportunities, and coordinate internal and external meetings to drive donor relationships forward.

Partnership Management (25%)

· Lead on the creation of inspiring and engaging impact reports and proposals for donors, ensuring timely and accurate communications that are matched to the requirements of donors.

· Use Salesforce and IRC’s internal grant management system, OTIS, to keep clear and accurate records of donor communications and interactions related to all donor relationships

Team collaboration (10%)

· Contribute to the wider ambitions and shared objectives of the Philanthropy team as part of the HNWI Pillar

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications

· Knowledge and understanding of the principles and methods of philanthropy fundraising**

· Excellent communication and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communications**

· Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC**

· Ability to identify potential donors, produce donor stewardship plans and be able to implement and execute them

· Ability to influence and negotiate with a broad spectrum of stakeholders, ensuring best possible outcomes for the IRC

· Excellent attention to detail

· Excellent Microsoft Office software skills including Excel

· Demonstrable ability to prioritise and organise own workload and meet conflicting deadlines

· Ability to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities

· Ability to work collaboratively with members of a fundraising team and across departments, whilst managing conflicting priorities and deadlines in a busy working environment

Experience

· Demonstrable experience of securing gifts from high net-worth individuals**

· Demonstrable experience of writing persuasive and creative proposals and correspondence in a range of relevant styles

· Demonstrable experience of managing a portfolio of high net-worth individuals and relationships with senior stakeholders in a fundraising or corporate context**

· Demonstrable experience of supporting the implementation of events with wealthy individuals and influential contacts

· Demonstrable experience of managing information on a fundraising database e.g. Salesforce

· Demonstrable experience of compiling information from various global stakeholders in order to create compelling tailored proposals and reports

· Demonstrable experience of supporting a team and implementing new administrative systems and processes