Administrator and communications officer jobs
The Senior Organisational Development Manager is responsible for leading the design, implementation, and evaluation of organisational development strategies and programmes to foster a high-performing culture, improve employee engagement, and support the achievement of strategic business goals.
This role involves partnering with senior leadership, identifying organisational needs, and developing innovative solutions to complex challenges related to structure, processes, leadership, and talent.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Lead strategic OD initiatives that build leadership capability, drive cultural change, and support talent development as part of the organisation’s 2030 Strategy.
- Establish an organisational EDI framework with clear priorities, metrics and governance.
- Continue to embed and further develop the organisational Wellbeing strategy and embed practises that support emotional resilience.
- Champion EDI and Wellbeing initiatives, ensuring these are integral to the OD Plan and embedded in the Workforce Strategy.
- Lead the design and implementation of a trauma-informed, psychologically safe organisational culture.
- Develop frameworks for staff engagement, inclusion, and psychological safety to create a wider positive and high-performing culture.
- Collaborate with senior leaders to shape organisational behaviours, leadership styles, and decision-making that reflect our mission and values.
- Undertake diagnostics analysis to identify cultural, behavioural and capability gaps and develop/ implement a plan to address.
- Drive cultural alignment and leadership cohesion following organisational change, ensuring leaders are equipped to model values, foster collaboration, and lead change effectively across all directorates.
- Design and deliver leadership development programmes that equip leaders to inspire, manage change, and drive organisational success.
- Ensure the fulfilment of current and future commitments to the Leadership Development programme ensuring that our leaders are equipped with the tools they need to drive the organisation forward together with inspiring their individual teams.
- Support succession planning and talent pipelines, ensuring future leadership capability and culture aligns with strategic priorities.
- Provide sound recommendations and strategic direction on learning, career and leadership development, across the organisation based on observation of best practice externally.
- Oversee the Apprenticeship Scheme and core training programmes, ensuring alignment with workforce growth and retention goals.
- Manage the central training budget, ensuring efficient delivery of mandatory and developmental training.
- Continuously review induction and learning programmes, adapting content and processes to meet evolving organisational needs and cultural development.
- Drive organisational initiatives aimed at achieving elevated professional standards and qualifications.
Interview Date: To be confirmed.
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as Linked In. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job description
Hillside Clubhouse is recruiting an IPS Employment Specialist to join our dynamic Islington team, supporting people with mental health conditions to gain and retain employment. The IPS Employment Specialists within the Islington IPS Service work within the nationally recognised IPS (Individual Placement and Support) model within NHS secondary and primary care mental health teams, based in the heart of Islington.
We believe diverse teams create better outcomes for the people we support. While we welcome applications from everyone who meets the criteria, we are particularly keen to hear from Black men, who are currently underrepresented in our team and in the wider mental health and employment support sector. Your perspective and experience can help us shape services that truly reflect the communities we serve.
Who We Are:
Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We support people with mental health conditions into training, volunteering, and employment opportunities. People can access our services via our Clubhouse, where they can share their skills and expertise with others and support the running of the charity. Alternatively, they can receive support out in the community from one of our Employment Specialists based within NHS mental health teams.
The Role:
We are recruiting for one IPS Employment Specialist role within our Islington IPS Service. This position will be based within the North London NHS Foundation Trust mental health services in the borough of Islington.
As an IPS Employment Specialist, you’ll play an important role in supporting people with lived mental health experience on their recovery journey by supporting them back into paid employment. This is an opportunity to offer ongoing support, to motivate and provide people with hope, while developing the tools and skills required to recover - ultimately transforming their lives.
A variety of skills are needed in this post including but not limited to: a strong ability to develop empathy and rapport with clients; a determined approach to seeking out job opportunities; a person centric-approach to working with people; strong communications skills to motivate clients; strong administrative capabilities and an attention to detail engage with prospective employers via business development and face-to-face meetings, as well as to be able to challenge some perceptions around mental health.
The postholder will be directly employed by Hillside Clubhouse but work under an Honorary Contract from the North London NHS Foundation Trust. They will be managed directly by the IPS Operations Manager but work as team member within the clinical team. The role is dynamic and involves being integrated in a clinical team, working within the community, and we operate a flexible working policy where working from home is also permitted up to two days per week.
Overall Aim:
To enable people with mental health issues to gain and sustain competitive employment by working within the evidence-based Individual Placement and Support (IPS) model.
Duties:
Please see the Job Description and Person Specification attached for a full description.
Application Instructions:
We are a Disability Confident employer and actively encourage applications from people with lived experience of mental health conditions.
Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people.
All job offers are dependent on satisfactory references and a DBS check. The successful candidate will also be required to attend mandatory Safeguarding Adults, Children & Young People training.
The recruitment process will be an assessment centre approach, including a task, role play and individual interview. We envision the whole process lasting no more than 90 minutes.
We reserve the right to close this advertisement early if a suitable candidate is identified. Interviews may be scheduled on a rolling basis as applications are received.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Policy and Advocacy will lead the strategic development and delivery of MCF’s policy, advocacy and research agenda.Join the UK’s leading network for Muslim-led charities, strengthening the capacity, voice and impact of nearly 300 organisations.
Job role: Head of Policy and Advocacy
Employer: Muslim Charities Forum
Salary:£42,000 – 45,000 per annum
Hours: Full-time, 35 hours per week (4 days office-based, 1 day hybrid/remote)
Position: Fixed Term Contract, 3 years.
Location: London SE1.Nearest stations Waterloo, Lambeth North
Closing date for applications:16th December 2025, 5.00pm or until a suitable candidate is identified.
About Muslim Charities Forum (MCF)
Muslim Charities Forum (MCF) is the UK’s leading network for Muslim-led charities, strengthening the capacity, voice and impact of nearly 300 organisations. Guided by our pillars of Support, Connect and Represent, we champion excellence, transparency and social justice through resources, capacity-building, research and advocacy.
We work to tackle structural and funding barriers, influence government, policymakers and the wider sector, and build a more sustainable, equitable Muslim-led charitable landscape. Through strategic partnerships and collaborations, we drive systemic change and amplify the contributions of Muslim-led organisations across society.
Role Purpose
The Head of Policy and Advocacy will lead the strategic development and delivery of MCF’s policy, advocacy and research agenda. The role involves shaping long-term strategy, building a robust evidence base, influencing government and policymakers, and representing MCF at senior levels across the charity, public and political sectors.
The postholder will engage proactively with central and local government, devolved authorities, and regional mayors, ensuring that the voices and experiences of Muslim-led organisations are represented in policy development and decision-making.
They will work collaboratively with MCF’s Communications, Partnerships, and Systemic Change and Sector Capacity teams to ensure a coordinated and strategic approach that delivers sustainable, long-term impact.
Key Responsibilities
1. Strategy and Leadership
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Develop and deliver the next three-year Policy and Advocacy Strategy aligned with MCF’s organisational objectives.
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Provide strategic advice to the CEO, Senior Leadership Team, and Board on policy opportunities and risks.
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Lead and develop the Policy and Advocacy team, fostering a high-performing, inclusive and collaborative culture.
2. Policy, Research and Insight
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Monitor and analyse UK policy and regulatory developments affecting Muslim-led civil society.
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Oversee research, consultations and data-driven insight to inform MCF’s policy positions.
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Produce high-quality policy outputs, including reports, consultation responses and position statements.
3. Influencing and Stakeholder Engagement
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Lead MCF’s engagement with central government, local authorities, devolved administrations and regional mayors, as well as regulators and sector networks.
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Build and maintain strategic relationships with ministers, parliamentarians, senior officials, think tanks and sector leaders.
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Coordinate MCF’s public affairs activity, including roundtables, Select Committee and APPG engagement, and representation at high-level external forums.
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Strengthen MCF’s profile as a credible and influential voice for Muslim-led civil society across all tiers of government and the voluntary sector.
4. Sector Capacity and Member Support
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Engage MCF’s members and Muslim-led organisations in collective policy development and advocacy.
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Design and deliver tools, training and resources to build members’ influencing capacity.
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Identify and advocate for structural solutions to sector-wide challenges, including funding inequality, regulatory barriers and intersectional disadvantage.
5. Monitoring, Evaluation and Reporting
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Develop and implement frameworks to assess the effectiveness and impact of MCF’s policy and advocacy work.
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Provide regular progress reports to the CEO.
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Ensure compliance with charity law, lobbying and regulatory requirements.
Person Specification
Essential Criteria
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Significant experience (5+ years) in senior policy, advocacy or influencing roles within the UK charity or voluntary sector.
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Demonstrable success influencing government at national, local or devolved levels, achieving measurable policy or funding change.
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Strong understanding of the UK charity policy, funding and regulatory environment.
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Knowledge of the UK Muslim-led and/or faith-based civil society landscape.
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Experience amplifying marginalised voices and embedding lived experience into policy and advocacy work.
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Proven ability to lead teams and deliver organisational strategy.
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Excellent analytical, written and verbal communication skills, with strong political acumen.
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Commitment to social justice, equity and strengthening Muslim-led civil society.
Desirable Criteria
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Experience working with Muslim-led, faith-based or minority-led organisations.
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Understanding of intersectionality and its impact on underrepresented communities.
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Experience of research collaboration with academic institutions or think tanks.
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Proven track record in building partnerships for policy or advocacy initiatives.
Values and Behaviours
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Strategic and forward-thinking leadership.
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Collaborative and inclusive approach to diverse stakeholders.
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Resilience and adaptability in complex, fast-changing environments.
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Integrity and credibility in representing MCF and the wider sector.
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Strong commitment to diversity, equity and inclusion.
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Excellent communication skills, particularly in amplifying underrepresented voices.
Additional Information
This is a senior leadership position. Occasional evening or parliamentary activities may be required, along with UK-wide travel.
What We Offer
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The opportunity to lead impactful change within one of the UK’s most dynamic faith-based networks.
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A collaborative, inclusive, and supportive working environment.
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Opportunities for professional growth, leadership, and innovation.
Application Information
To apply, please send a CV (no more than 2 pages) and a covering letter (max 1,000 words) explaining how you meet the essential criteria and your motivation and suitability for the post.
We are an equal opportunities employer. We welcome applications from people of all backgrounds and are particularly keen to hear from candidates with lived experience of marginalisation and an understanding of Islamic ethos.
We reserve the right to withdraw this role once a suitable candidate is identified.
If you have not heard from us concerning your application within 6 weeks, please assume your application has been unsuccessful.
Interviews: Initial online short interview (stage 1), face-to-face in-office interview (stage 2).
No agencies.
UK residents only.Sponsorship is not possible for this post. References will be taken up prior to appointment including relevant ID checks.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a full time Senior Paralegal to work alongside our Head of Regulation, dealing with concerns relating to our Registrants' fitness to practise. The role will support from initial receipt of concerns all the way through to final disposal of cases, including tasks such as taking witness statements, preparing bundles, working with Counsel and experts, setting up and clerking hearings as required.
For the right candidate, this is an exciting opportunity to develop legal skills and gain valuable experience of the full end to end Fitness to Practise process within a small healthcare regulator. For those who are working towards legal qualification, we are open to signing off qualifying work experience and can discuss this further at interview.
We are looking for an enthusiastic and highly motivated individual with relevant legal experience who is keen to join our small and friendly staff team. This is a hybrid role, with at least one day per week (Tuesday) in the office in Archway, London.
Applications must include both a CV and a cover letter to be considered, with the cover letter outlining how you meet each of the essential criteria.
Person Specification
Essential
1. Evidence of legal qualifications at least to degree level.
2. Relevant legal experience in interviewing witnesses and drafting witness statements.
3. Demonstrable experience in case handling.
4. Highly organised with strong attention to detail.
5. Excellent written and verbal communication skills.
6. Ability to work under pressure in a fast – paced environment.
7. Ability to compose documents and bundles in a succinct manner.
8. Ability to assimilate and understand complex regulatory legislation.
9. Ability to work flexibly in a small, close knit, multi-tasking team; working with colleagues and on own initiative with minimal supervision.
10. Understanding of the importance of confidentiality and data protection
11. Experience of using Microsoft Office packages, particularly Word, Excel, and Outlook.
12. Willingness and flexibility to work some evenings, and occasional Saturday, to attend meetings or conferences (time off in lieu is given)
13. Commitment to BPC’s aims and objectives.
Desirable
1. Healthcare regulation experience and/or other regulatory settings.
2. Experience in undertaking investigations.
Are you passionate about helping people with long-term health conditions build confidence and independence?
We’re looking for a motivated Health & Wellbeing Coordinator to lead our Bromley-based team. This is an exciting opportunity to make a direct impact by supporting adults to take control of their health and wellbeing. You’ll manage a small team, design and deliver innovative self-management workshops, and ensure our services remain person-centred and evidence-led.
What You’ll Do:
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Lead the Long-Term Health Conditions team, including line management and reporting.
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Develop and deliver lifestyle self-management workshops for over 200 adults each year.
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Support behaviour change by helping individuals build knowledge, skills, and confidence.
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Work closely with partners to ensure seamless signposting and cross-referrals.
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Manage outreach to hard-to-reach groups, including global majority communities.
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Track progress, maintain accurate records, and shape future delivery through client feedback.
Why You’ll Love Working Here:
At Age UK Bromley & Greenwich, you’ll be part of a dedicated and forward-thinking team committed to improving the lives of older adults. You’ll have the chance to be creative, develop your leadership skills, and see the real difference your work makes in reducing isolation and improving quality of life.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Purpose
As a key member of our Senior Leadership Team, reporting directly to the CEO, you’ll drive innovation and oversee the delivery of high quality services that empower students to thrive. You will lead the membership facing services and staff including the Advice Service, Opportunities team and Student Voice team.
Key Responsibilities
- Lead the strategic development of our membership facing services (Advice Service, Opportunities ad Student Voice).
- Operationally manage team leaders and staff fostering a culture of collaboration, inclusion and proactivity.
- Utilise data, research and feedback to identify student trends and introduce new interventions and initiatives.
- Oversee democratic processes, representation structures, and feedback mechanisms to amplify student perspectives and drive positive change.
- Developed policies and processes to enhance services and oversee an operational budget for the membership services.
The client requests no contact from agencies or media sales.
Records Manager & Archivist
The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives. Some familiarity with Church structures and record keeping would be an advantage.
You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.
You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.
The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London. Records of the Church at a local level are deposited with local authority archive services. There are also five ‘community archives’ managed by volunteer editors.
The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records.
Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: 9am on 5 January 2026
Interviews in person in London: 22 January 2026
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
GADN is recruiting for a new Director (Job share – Funding, Finance and Governance)
GADN brings together NGOs and individual experts committed to achieving gender equality and the rights of women and girls in all their diversity across the world. Our Secretariat is a small but highly respected team coordinating advocacy towards the UK Government and supporting our members to promote best practice.
This new position will work alongside the existing Director to provide strategic direction and vision to the network and oversee the organisation’s operational work. In addition, the primary purpose of this role will be to bring in new sustainable sources of funding for the network in an increasingly difficult funding climate, and to ensure the smooth running of financial and administrative systems and Board governance.
We are looking for someone with leadership skills and vision who is passionate about our work and able to enthuse others. The ideal candidate will have a track-record in securing new funds and experience of external representation at senior levels with donors. You will bring experience in management, ideally at a senior level, and an understanding of budgets and financial planning.
This is an 18-month fixed-term position, for 14 hours a week.
If you are interested in applying, please review the job description and complete the application form by 9pm GMT on Wednesday 7 January 2026.
GADN values diversity and inclusion and encourages applicants from all backgrounds and life experiences to join our team. As we continue working to decolonise our practice and build an anti-racist organisation, we actively welcome applications from Black women and Women of Colour who we recognise are under-represented in the UK international development sector. Selection will be based on skill, experience and suitability for the role. If you share our core commitments, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Services Manager
We are seeking an experienced customer service leader to drive high quality resident-focused services within a values-led housing charity.
Salary: £50,000
Location: Hybrid, Hammersmith London
Hours: Full time, 35 hours per week including mandatory office day on Tuesdays
Contract: Permanent
Closing date: Wednesday 24 December
Interview date: Thursday 8 January, Hammersmith
About the Role
As Customer Services Manager, you will lead and develop the charity’s customer services, resident engagement and communications functions. Your work will help deliver the organisation’s mission of providing safe, secure and good quality affordable homes for single women across London.
Reporting to the Director of Operations and managing a team that includes Customer Service Advisors, a Resident Engagement and Resolutions Officer and a Communications Officer, you will ensure services are consistent, resident centred and delivered right first time.
Key responsibilities include:
- Leading customer services, resident engagement and communications across the organisation
- Ensuring prompt, high quality responses to all queries related to repairs, estates and tenancy management
- Developing effective systems for complaints handling that reflect the charity’s Complaints Policy and Housing Ombudsman principles
- Maintaining up to date knowledge of legislation, regulatory standards and best practice
- Monitoring contractor performance and holding regular review meetings
- Producing performance reports and using data to identify improvements
- Embedding learning from resident feedback into service design
- Managing budgets, approving invoices and overseeing repair authorisations
- Supporting organisation wide planning as part of the Extended Management Team
- Providing clear leadership, managing performance and encouraging collaboration across teams
About You
You will be an experienced people manager with a passion for delivering excellent customer service. You will bring a proactive, solutions focused approach and the ability to lead a team through growth and improvement.
Essential skills and experience include:
- Strong experience in a customer focused management or supervisory role
- Knowledge of responsive repairs or property maintenance
- Experience handling complaints and producing clear written responses
- Strong communication, relationship building and presentation skills
- Competence in MS Office with good analytical and reporting abilities
- Ability to interpret customer insight and performance data to drive service improvements
- A collaborative leadership style with a commitment to equality, diversity and resident wellbeing
A background in social housing is helpful but not essential. A positive attitude, professional curiosity and a commitment to delivering great services are what matter most.
About the Organisation
The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.
Other roles you may have experience of could include: Customer Service Lead, Resident Services Manager, Housing Services Manager, Customer Experience Manager, Repairs Service Manager, Tenant Engagement Manager. #INDNFP
Our people and volunteers are at the heart of our mission. This role is a fantastic opportunity for an experienced, people-focused manager to shape and deliver both our employee and volunteer experience. You will lead on the design and delivery of our people processes, recruitment, and engagement initiatives, while also driving forward our volunteer strategy and ensuring a positive, consistent experience for our 400+ volunteers.
Working closely with team members across The Charity, you’ll bring expertise, energy and creativity to support, engage and inspire people to give their best - whether they are employed by the charity or volunteering their time and skills.
WHO WE'RE LOOKING FOR:
We’re looking for a people-focused and purpose-driven manager who will bring energy, empathy, and expertise to our employee and volunteer experience. You’ll be equally confident in advising managers and leaders on people matters and delivering operational processes, from recruitment to onboarding.
You’ll be able to navigate HR and volunteering processes with confidence, ensuring our people feel supported, valued, and equipped to perform at their best. And you’ll have experience of managing or developing volunteer programmes, with a passion for creating a positive, engaging and inclusive experience for everyone who chooses to give their time and skills to The Charity. Whilst we recognise candidates won’t necessarily hold equal strength in employee and volunteer management, the role holder will need experience working across these areas in this role.
You’ll be curious, digitally minded and comfortable using insight and feedback to drive improvements. But above all, you’ll be motivated by our vision to find a cure for brain tumours and will be inspired by how incredible people and volunteering practices can play a part in making this happen.
KEY ACCOUNTABILITIES:
Managing people operations and advisory support
· Support managers with employee relations advice and guidance (informal and formal people processes), acting as a trusted expert on all people policy and process matters.
· Oversee the employee lifecycle from recruitment through to leaving The Charity, ensuring inclusive, legally compliant and engaging processes throughout each stage.
· Lead recruitment campaigns and talent attraction, writing compelling adverts and building a diverse talent pipeline.
· Manage onboarding and induction processes to ensure a positive first 100 days at The Charity.
· Oversee the communication and administration of policies, contracts, payroll changes, and compliance checks (Right to Work, DBS, references).
· Partner with People & Culture team members to plan and deliver initiatives relating to wellbeing, performance, reward and recognition, and EDI.
· Maintain accurate records on PeopleHR (our HR database) and Team Tailor (our Applicant Tracking System), ensuring compliance with employment law and GDPR.
Managing volunteering operations
· Lead the operational plan with respect to volunteering, ensuring volunteering supports departmental priorities. This will include acting as the central point of contact for volunteering operations, providing guidance, support and inspiration to teams and volunteers on volunteering policy and process.
· Oversee the recruitment, induction and training of volunteers, working with the People Operations Officer, Senior Learning Officer and People Administrator, developing digital and in-person learning resources. This will include promoting volunteering opportunities internally and externally, ensuring clear and engaging communications.
· Develop recognition initiatives to ensure volunteers feel valued and connected, including campaigns such as Volunteers’ Week and Trustees’ Week, working alongside the Internal Communications Manager role.
· Support Volunteer Coordinators across teams with advice, training and problem-solving to ensure a consistently excellent volunteer experience.
· Ensure volunteering activity is safe and aligned with safeguarding, risk and data protection standards through ensuring policies and procedures are up to date and compliant with legislation.
· Manage the volunteer management system (Volunteero) and use data and feedback to evaluate and improve the volunteer experience.
Supporting values-led best practice through our work
· Build strong collaborative relationships with team members across The Charity to maximise the contribution of both employees and volunteers.
· Champion our values of being bold, collaborative, innovative, and community first through all people and volunteer initiatives.
· Keep abreast of external best practice in HR and volunteering to ensure our approaches are inclusive and effective.
· Provide line management support to People and Culture team members where relevant, ensuring clarity of expectations and activities, and supporting their development and wellbeing.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
We are seeking a committed and motivated Head of Fundraising to deliver the OCT’s ambitious fundraising requirements. This is a vital role for the Ocean Conservation Trust (OCT) leading on the development and delivery of the full spectrum of fundraising activities to support our mission. The post holder will be a key contributory member of the Senior Management Team.
The OCT has ambitious fundraising requirements. In addition to the funds raised through the National Marine Aquarium (NMA), the OCT needs a more diverse income stream to drive its core programmes, through the development of appropriate corporate, philanthropic and donation initiatives.
The post holder will need to understand the core programmes and develop appropriate schemes and campaigns to build a wide support network to secure a lasting pipeline of donations. They will need to be entrepreneurial, self-motivated, team focussed, comfortable liaising across the organisation to ensure integration with activities such as communication, research, membership, publications, partnerships and data and information services among others. They must own income targets and lead income growth, thinking in terms of pipelines, ROI, KPIs and lifetime value. In addition, they will be key to maximising use of the customer relationship management (CRM) system.
Overall, this role will be fundamental in developing the OCT as the leading Ocean conservation charity in the UK, generating significant new and diverse revenue streams to drive the Charity’s ambition. They must be capable of moving OCT beyond NMA visitor income, building a resilient, mixed portfolio.
You will lead a team of 3 staff members and be accountable for achieving specific funding goals to deliver our strategic plans. The post is based at the National Marine Aquarium, Plymouth, UK. Flexible working arrangements include 3 days office/2 days home.
Applicants for the post will have a minimum of five years of fundraising leadership in the charity or non-profit sector with a proven track record of target-driven fundraising.
Salary and benefits
- Salary £45k.
- Company pension scheme with a matched employer’s contribution of up to 5%
- 28 days paid holiday per annum (including bank holidays)
- Up to 5 days additional holiday dependent on length of employment
- A day off on your Birthday
- Working for an Ocean Conservation Charity of repute
- Potential for some flexible working / home working
- Life Assurance scheme
- Length of service awards
- Employee Assistance Programme
- Discounted on-site parking
- Staff discounts up to 50%
- Complimentary family ticket each month on successful completion of probationary period
Essential skills/qualifications
• Significant experience of fundraising leadership in charity or non-profit sector
• Demonstrated track record of successful fundraising
• Thorough understanding of fundraising principles.
• Experience with individual giving, legacies and regular giving programmes from a range of socioeconomic groups
• Experience with campaign-driven projects with specific targets
• Proven success with donor prospecting, nurturing, stewardship and recognition
• Experience in managing a donor pipeline
• Proven success with grant applications
• Experience in utilising CRM systems to grow and manage fundraising prospects
• Ability to lead / manage team(s) to provide operational and strategic direction
• Ability to manage an area of responsibility including working with budgets and creating and contributing to the construction of a business plan
• Excellent communication skills with ability to confidently interact with individuals at all levels, internally and externally with stakeholders and customers
• Contract negotiation/experience skills
• Passion and an inquisitive and inventive mind
Desirable skills/qualifications
• Ability to produce a coherent and accessible written narrative for campaign development
• Understanding of relevant GDPR protection and Gift Aid legislation
Key Responsibilities include:
Please follow this link for the Job Description.
Closing date: 14th January 2026.
Interviews will take place during the week commencing 2nd February 2026.
In line with current legislation all applicants must be eligible to live and work in the UK. As part of the recruitment process you will be asked to provide documented evidence of eligibility.
The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. All applications will be judged solely on merit.
Only candidates invited for interview will be contacted.
The client requests no contact from agencies or media sales.
Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a Fundraiser.
DCD’s Fundraiser will work closely with the Executive Director and be instrumental in increasing fundraised and revenue income.
Our ideal candidate will be a creative thinker with an open mindset to propose and explore new avenues of fundraising and income streams.
This role is ideally suited to a self-starter with a passion for the performing arts, who is motivated to make a tangible difference to the quality of dancers’ lives.
If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.
Contract: Full-time permanent role
Salary: £35,000 per annum, pro-rata
Start date: As early as possible
Location: This is a remote working role, with monthly in-person team meetings which take place in London or Birmingham. Due to additional in-person events and meetings, as appropriate to the role and usually in London, the Fundraiser should be either based in London or within commutable distance.
Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.
Deadline: Applications must be submitted by 9am, Thursday 22 January 2026
Info: Download job application pack from our website for full job spec and how to apply.
The client requests no contact from agencies or media sales.
Operations & Finance Manager
Contract: 12 Month (view to extend)
Function/Team: Development
Location: London, UK
Hours: Part-time (3-4 days/week)
Reporting to: Director of Development
Salary: £33,410 - £36,678 (pro rata)
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable.
This role will sit within the Development Team to support the smooth and efficient operation of the charity. This role will assist in managing financial processes and lead on key people operations to maintain a transparent, inclusive, and positive working environment.
This position is ideal for someone seeking part-time work who holds previous experience working in a finance team, but is seeking a more diverse role that also includes opportunity to enhance operating systems, policies, and practices of the organisation for smooth running.
Finance Operations
· Oversee the Operations Officer to reconcile transactions, issue invoices, process payments, and file quarterly Gift Aid claims ensuring accuracy.
· Prepare regular budgets, cash flows, and clear financial reporting for the Senior Leadership Team to support data-driven decision-making.
· Manage STOP THE TRAFFIK’s bank accounts, ensuring the safe handling and ethical investment of reserves.
· Produce quarterly financial papers for the Board of Trustees and lead on the annual audit process, preparing all necessary documentation for external auditors.
· Liaise with the Oasis Finance Department who support STOP THE TRAFFIK to ensure smooth coordination of accounting processes and compliance with organisational standards.
People Operations
· Review organisational policies annually, ensuring they reflect current legislation and best practice, with support from the Operations Officer.
· Serve as the organisation’s Data Protection Officer (with access to pro-bono legal and data protection advisors).
· Oversee recruitment processes, supporting hiring managers to ensure equitable, transparent, and inclusive hiring practices.
· Coordinate quarterly team surveys, analyse feedback, and make recommendations to strengthen workplace culture and wellbeing.
· Maintain our network of pro-bono legal advisors and support staff in accessing timely advice on contracts or compliance matters.
· Manage the internal legal sign-off process and maintain clear records and documentation.
Note, this role will be supported by our parent company’s financial team who will continue to manage payroll, HR records, and sign-off all accounts.
Benefits:
· A friendly, supportive team environment.
· Access to a healthcare cash benefit scheme (including partner/children coverage).
· Corporate eye-care scheme.
· Life insurance.
· Non-contributory Group Personal Pension Scheme (7% employer contribution).
· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).
· Cycle to Work Scheme.
· Season Ticket Loan.
· Option to switch 2 bank holidays to suit personal needs.
· Flexible working policy reflecting staff needs.
· In-house and external training opportunities.
Further details about STOP THE TRAFFIK can be found on website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role. Applications accepted on a rolling basis. Only applications sent via email will be considered to ensure an equitable review process.
We cannot sponsor applicants for this role.
Registered Charity No. 1127321
The client requests no contact from agencies or media sales.
Head of Finance
Salary: £60,000 - £65,000 per annum WTE
Hours: 37 hours per week
Location: Farnham/Guildford, Surrey
Are you looking for a job where you can make a real difference? At Phyllis Tuckwell, we pride ourselves on offering exceptional care to our patients and their families and carers.
We are seeking an experienced and committed finance professional to step into a key leadership role as a valued team member retires.
You will lead our Finance Team, ensuring strong financial controls, accurate reporting, effective forecasting and budgeting, and full compliance with statutory requirements.
With responsibility for the financial ledger, management of accounts, annual accounts, and the continual strengthening of financial systems, you will play a crucial role in safeguarding the charity’s resources.
As a supportive manager, you will guide the team, build positive relationships across the organisation and uphold Phyllis Tuckwell’s values in all you do.
This is an excellent opportunity for the right person to develop their career and move into a position of real influence.
If you’re ready to bring your expertise to a respected, purpose-driven and much-loved organisation, we’d be delighted to hear from you
About You
A successful Head of Finance will be ACCA or CIMA qualified and have:
- Excellent financial and management accounting experience
- Knowledge of charity accounting including VAT & Charity SORP
- Proven experience of effectively leading, managing and motivating a team
- Excellent communication skills and interpersonal skills
For more details about the role and a full list of essential skills and experience, please refer to the job description and person specification document.
About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Finance Team are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about on our website.
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- Six weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- Development opportunities
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role or to arrange an informal visit please contact Mark Beale, Director of Finance and Business Development . If you are unable to apply on-line or have any questions about the recruitment process, contact HR.
Closing date for receipt of applications: 23rd January 2026
Interviews to be held Tuesday 3rd & Tuesday 10th February 2026
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
This post is subject to a Standard Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.
Impact and Learning Consultant (seven-month fixed-term contract, maternity cover)
Please refer to the attached Terms of Reference for full details, including application process.
Summary
- Location: London, required to work at least four days a week in our office near Victoria station. Applicant must have the legal right to work in the UK.
- Hours: Full time (40 hours per week).
- Period of contract: 1st March to 30th September 2026.
- Fee: Competitive, in line with the UK market.
- Application deadline: Monday 12th January 2026, 9am UK time.
About us
Vitol has a long history of charitable giving, making its first charitable grant in 2002. The Vitol Foundation was established in 2006, registered in Switzerland and operating independently from Vitol’s business interests. Since then, the Vitol Foundation has funded over 2,000 projects in more than 120 countries around the world.
The Vitol Foundation aims to make a difference in the lives of people around the world trapped in poverty. We are passionate about supporting organisations and programmes that can take children and their families in the poorest of countries across the world out of the vicious cycle of multi-dimensional poverty.
Our work is focused on five core areas: education, health, humanitarian, water sanitation and hygiene, and local giving through Vitol’s offices worldwide.
By providing different types of financing to non-governmental organisations and social enterprises, we aim to:
- Fund transformational, efficient, sustainable, scalable and replicable investments to support and strengthen government, private sector and community systems to provide sustainable health, water, sanitation and hygiene, education and employment opportunities.
- Address the systemic issues that make humanitarian crises more acute, by funding resilience and preparation in addition to recovery.
- Share models of evidence-based best practice that can be scaled by government, private sector and/or communities.
- Act responsibly with diverse partners with sensitivity to their circumstances and cultural contexts.
- Increase engagement and leverage the knowledge base of the Vitol Group worldwide.
About the role
The Impact and Learning Consultant will play a central role in advancing how the Vitol Foundation understands, measures and deepens its impact. They will build on existing frameworks, tools and processes developed by our Head of Impact, Learning and Strategy who is due to go on maternity leave, as well as bring their own expertise to further strengthen our approach to impact and learning, embedding it into our day-to-day decisions. As our lead expert in this area, the Consultant will ensure that our strategy and grantmaking are guided by emerging data and evidence, and support continuous learning across all our work.
The ideal candidate will have deep expertise in the field of measurement and evaluation, combining strategic leadership experience with strong hands-on technical skills to support Foundation colleagues and nonprofit partners. They will have experience with a wide range of quantitative and qualitative research methods and working in global settings, especially to support local partners operating in low-resource and/or emergency environments. This role requires someone with excellent communication skills, translating complex findings into clear, actionable insights tailored to different audiences, including Vitol Foundation colleagues, our board and non-technical external stakeholders.
Above all, the candidate must demonstrate a strong commitment to the vision, mission and values of the Vitol Foundation and improving people’s lives. They will report directly to our CEO and be part of a small but enthusiastic team of people committed to making a difference. The position is based at the Foundation’s office in London, United Kingdom.
Key responsibilities
Impact measurement and reporting
- Continue rollout of the foundation‑level impact framework across our grant portfolio, making ongoing adjustments and clarifications as it’s being road-tested with a growing number of grantees.
- Design and refine grant‑level impact measures. Develop impact indicators for new grants and review existing ones, working closely with programme managers and partners to ensure alignment with project goals, partner capacity and the foundation‑level impact framework.
- Review and strengthen data quality of incoming partner reports to ensure that progress is meaningfully captured through quantitative and qualitative indicators. Check for clarity, completeness, consistency and data quality, and provide feedback or make revisions as needed.
- Support uptake and adjustments to our impact dashboards in Salesforce to ensure clarity and usefulness for Foundation colleagues. Work with the Operations Manager and external developers to implement changes where needed.
Learning and strategy implementation
- Regularly synthesise and share lessons learned from across our grant portfolio as well as from the wider international development sector. Highlight emerging data, evidence and findings, and their implications for the Foundation’s strategy and grants.
- Conduct rapid evidence reviews to inform sector‑level strategies and individual grants as they are developed or revised. Work closely with programme leads and partners to ensure emerging evidence is reflected in design and implementation, and to identify ways to build credible evidence to strengthen the impact of our grants.
- Serve as a technical expert for externally-led evaluations of our grants, including reviewing research protocols, data collection tools, analysis plans, and consent and safeguarding processes. Note: evaluations will be commissioned by external parties, this role will not manage evaluation contracts or teams.
Internal and external communications
- Draw out insights from impact data, other programme documents and external sources to inform management and board reporting, including regular tracking of portfolio‑level outcomes, key trends and lessons learned.
- Work with the Head of Communications to draft content for internal and external audiences, using relevant data and statistics and creating compelling visualisations that reinforce key messages.
Qualifications
Essential
- Educational background: Advanced degree in a relevant field (for example, public policy, global development, business administration).
- Professional experience: 10+ years of progressive experience in impact measurement, strategic learning, or programme evaluation in philanthropy, non-profits or social impact sectors.
- Analytical rigour and insight: Demonstrated ability to synthesise complex data and strategic insights; proven record of shaping high-level organisational strategies.
- Facilitation and communication: Strong skills in facilitating discussions, presenting insights to senior leadership, and translating complex data into accessible, strategic information.
- Project management and adaptability: Track record of managing complex research and evaluation projects with multiple stakeholders; able to balance strategic oversight with hands-on problem solving.
- Must have the legal right to work in the UK.
Desirable
- Familiarity with using Salesforce as a grant management system.
- Experience working or living in one or more of our priority countries: Afghanistan, Bangladesh, Burkina Faso, Democratic Republic of Congo, Ethiopia, Guatemala, Haiti, Madagascar, Malawi, Mozambique, Myanmar, Pakistan, Senegal, Sudan, Syria and Tanzania.
Please refer to the attached Terms of Reference for full details, including application process.
The client requests no contact from agencies or media sales.
