Administrator And Supporter Services Assistant Jobs
The Individual Giving Officer will play a crucial role in nurturing relationships with individuals, to give their donations and their time, to make a difference to the people with dyslexia that we support.
You will be responsible for creating and implementing strategies to attract, retain, and upgrade individual donors, ensuring a steady and growing stream of funding and support for the charity.
About Helen Arkell Dyslexia Charity
We are a dynamic, growing charity who are committed to further increasing our reach and impact over the next 5 years. Our aim is to double the number of beneficiaries we support, and particularly to assist significantly more people who are from lower-income backgrounds.
Main duties and responsibilities
· Identify, cultivate, and steward relationships with individual donors to maximize financial support and our community of supporters.
· Plan and execute individual giving campaigns, across all available communication channels to engage donors effectively.
· Identify, organise and coordinate donor and community events, creating opportunities to engage, retain and celebrate supporters.
· Maintain accurate donor records, utilising data to inform decision-making and improve fundraising efforts.
· Prepare regular reports and analysis on individual giving performance.
· Contribute to the development and implementation of a comprehensive individual giving strategy.
· Ensure activities are delivered to budget and performance effectively tracked.
· Provide a monthly report to the Head of Fundraising
· Work closely with the Head of Fundraising, Trusts Fundraiser, PR & Communications Officer, Fundraising Administrator and CEO, and liaise with the rest of the charity’s team.
· Compliance: maintain accurate records in accordance with data protection and fundraising regulations.
· Strategy: play a part in assisting the Head of Fundraising and Chief Executive in developing the Fundraising Strategy, budget and targets in line with the charity’s Strategic Plan.
· Provide support with events and admin as needed, including attendance at functions outside of normal working hours.
Ideal skills and experience:
· Experience in generating income from all or one or two of the following: individual, community and events fundraising.
· Excellent written communication skills with a proven ability to write compelling stories and innovative content for fundraising campaigns.
· A strong understanding of the importance of knowing your supporter base to maximise income through effective donor communication and engagement.
· Strong data management and analysis skills
· Good knowledge of current data protection/GDPR regulation.
· Good working knowledge of CRM databases and how to utilise to steward supporters.
· Good level of administrative and organisational competency
· Good IT skills with working knowledge of Microsoft Office, databases (currently Donorfy and Act!)
·Previous experience working in a charity/non-profit
· Willingness to attend events and meetings etc, for which expenses will be paid.
Personal qualities
· Compatibility with the charity’s values, including professionalism and flair with the personal touch
· Commitment to the charity’s aims
· High level of personal integrity and commitment, with a can-do attitude
· Able to work on own initiative
· Good interpersonal qualities and ability to work well within the wider team
· Adaptable, flexible and willing to support events outside of office hours (TOIL provided)
· Excellent time management and organisational skills, able to manage multiple projects simultaneously
· Attention to detail
How to apply
To express an interest in the role, please review our Application Pack and submit the following:
1. A comprehensive CV
2. A supporting statement (maximum 2 pages of A4)
3. Contact details of two referees, relevant to this role, who have known you in a professional capacity. References will only be taken once your express permission has been granted.
Closing date for applications: 5pm on Wednesday 8th May 2024
First interviews: Tuesday 14th and 16th May 2024
Thank you so much for your interest in working for us and we look forward to receiving your application.
The client requests no contact from agencies or media sales.
We have a brand new homeworking role in our People and Culture team. This is a fantastic opportunity to shape the role and make it your own. You will be the first point of contact in the team. You will have experience of HR administration and continuously improving processes to ensure they are both efficient and effective. An understanding of UK employment legislation is a must. You should have a demonstrable track record of successfully building and maintaining working relationships across an organisation. You should be adept in identifying pragmatic solutions considering the full circumstances of a situation.
We are a small yet busy team. The ability to work at pace whilst maintaining attention to detail is vital, as are good organisational and prioritisation skills
SCIE is a national charity with a clear vision of a society where care and support maximise people's choices. removes social inequality and enables people to live fulfilling, safe and happy lives.
To achieve this we research, evidence, share and support the implementation of best practice. We use this evidence and experience to shape policy and outcomes, and to raise awareness of the importance of social care and social work for creating a fair and equal society. Everything we do is informed by people with experience of care and support.
We are clear that to achieve our purpose we require a workforce of capable, valued and engaged employees.
At SCIE, we are driven by our values:
- Progressive – always learning and developing.
- Inclusive – working together for equality, diversity, and fairness.
- Credible – evidence-based, robust, and reliable.
- Transparent – open and honest.
- Committed – focused on making a difference to people’s lives.
The client requests no contact from agencies or media sales.
Work setting: Hybrid
Salary: £60,000 to £65,000 per annum
Hours: Permanent, Full-time (35 hours per week)
Location: London
Are you a confident Personal Assistant used to providing support to Senior Leadership Teams? Do you have experience in line managing a team of PA's, driving continuous improvement and fostering a culture of excellence?
TPP are recruiting an Executive Office Lead and Personal Assistant on behalf of our client, a non-profit organisation focused on promoting research and academia.
The Role:
As the Executive Office Lead and Personal Assistant, you will contribute to the management and coordination of the President, Officers, and Executive Director, ensuring the seamless delivery of administrative services within the organisation. You will also be responsible for managing a team of up to four other Personal Assistants providing direct administration and diary support to five Officers and the Executive Director.
Main responsibilities:
- Team Leadership: Lead and manage a team of personal assistants, fostering a culture of continuous improvement and ensuring the delivery of exceptional service.
- Executive Support: Provide proactive support to the President, managing diary commitments, correspondence, travel arrangements, and expenses.
- Strategic Oversight: Anticipate forthcoming issues and ensure the leadership team is well-briefed, coordinating with colleagues to maintain strong relationships and diplomatic communication.
- Correspondence Management: Oversee incoming correspondence, preparing responses for action or signature by senior leaders, and maintaining effective systems for tracking treatment and replies.
- Stakeholder Engagement: Act as a primary point of contact within the organisation, maintaining its reputation and ensuring accessibility to internal and external stakeholders.
- Project Management: Manage and deliver ad-hoc cross-organisational projects as directed by the Executive Director.
- Secretariat Provision: Attend and take minutes of sensitive meetings, arrange meetings of the Advisory Board, and provide effective leadership and line management of the Executive Services team.
Requirements:
- Strong experience in line managing and motivating a team.
- Excellent spoken and written communication skills.
- Ability to handle sensitive information confidentially.
- Solid time management and organisational skills.
- Ability to build personal networks at all levels.
- Flexibility to respond quickly to urgent issues and develop new systems to enhance efficiency and effectiveness.
- Experience in a senior Personal Assistant role combined with solid line management experience.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About Smart Works
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.
More information about who we are can be found on our website.
About the role
As the charity works to double the number of women it helps, we are recruiting for a Fundraising Events Lead to join our Newcastle team. Reporting to the Centre Manager, they will engage new and existing supporters and achieve income targets, raising vital funds across events and community fundraising to support of our mission.
In practice, this involves identifying new locations to deliver our annual events calendar including our sustainable fashion sales, and delivering our annual community fundraising campaign to target income, Cycle for Smart Works.
They will also work with our Communications Assistant to deliver engaging digital content about our events and community fundraising initiatives across various social media platforms.
The successful candidate will have good relationship building skills to ensure lasting and mutually beneficial event partnerships, and excellent written communication skills.
The role will be based at our Smart Works centre in Newcastle with occasional travel to set-up and host corporate and community events. Occasional weekend and evening work is also required to lead and support on our events calendar.
This is a fantastic opportunity for someone looking to elevate their career in events and community fundraising for a worthy cause. If you can multi-task and are a strong networker, we would love to hear from you.
Duties and responsibilities
- Leading on Smart Works Newcastle’s signature fundraising events, including high-end supporter events, fashion sales, and pop-up shops, managing the project from planning to execution and ensuring income targets of circa £55K are met.
- Effectively steward and manage multiple event partners to increase annual gift-in-kind support, clothing donations and engagement.
- Manage all external stakeholders involved in an event, sharing event briefs with the staff and trustee team.
- Seek networking opportunities to grow our supporter base, through community fundraising and corporate partnerships, owning KPI income targets for community and events.
- Working with the London HQ Community Fundraising Manager, to deliver our annual community fundraising campaigns such as Cycle for Smart Works and local events such as the Great North Run to income target c. £20k.
- Deliver an event from concept to delivery, ensuring key metrics are shared with the Communications Assistant to update our stakeholder groups accordingly.
- Supporting the team with other income generation streams such as grant applications, corporate relationships and working with the London HQ functions for each stream.
Personal Specification
Essential criteria
- Demonstrable experience in event management and delivery, raising income in excess of £55k per annum. Event management in a fundraising capacity is highly desirable.
- Strong relationship building skills and confidence managing various stakeholders.
- Target driven with excellent organisation and time management capabilities, demonstrating an ability to prioritise and work to deadlines.
- Effective project-management skills, with proven experience managing multiple projects simultaneously.
Desirable Criteria
- Experience of writing applications for charitable trust grants is highly desirable.
- A detailed understanding of the fundraising landscape across Newcastle is highly desirable.
- Confident user of Microsoft Office (including PowerPoint, Word, and Excel) and digital content creation software such as Canva and Adobe InDesign, for professional settings.
- Experience in a fundraising or sales-based role.
- Experience working with VIPs or influencers.
How to Apply
Please visit our website or click "Apply Now" to find out more information - we can't wait to hear from you.
The client requests no contact from agencies or media sales.
About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The role
We have experienced an exponential growth in income from public fundraising leading to an increased awareness of fuel poverty. To build on this success and maintain increased unrestricted income from a wider fundraising mix, we are recruiting a new Fundraising Assistant to offer vital support for all fundraising activities. This new role will join a small, proactive team who raise funds from a variety of sources including trust and foundations, corporate partnerships, major donors, events and community fundraisers and individual giving.
As Fundraising Assistant, you will provide admin and fundraising support across the Fundraising and Partnerships Team and excellent customer service to supporters, partners, fundraisers, and internal stakeholders in pursuit of the overall strategy of the Fundraising and Partnerships Team.
What you will need to succeed
You will have demonstrable experience of working in fundraising, business development, customer service or a similar background.
You will also assist with the implementation of the NEA donor journey and stewardship activities, organisation of fundraising events as required – as well as supporting with donor communication and retention.
With such an array of opportunities you will need to have a high attention to detail, the ability to multi-task and be exceptionally organised.
You should be based in Newcastle upon Tyne or within a commutable distance, with some infrequent travel on an ad-hoc basis.
Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
-
£24,702 – £29,268, Scale 4-5, Points 7-17
-
11½% non-contributory pension
-
25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff
-
Flexible working arrangements including the opportunity for Hybrid working
-
Enhanced family friendly payments
-
Employee Assistance Programme
-
Employee benefits platform
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
The closing date for applications is 12 noon on Monday 13 May 2024. Interviews will be held in the two weeks commencing 20 May 2024. Full details of this post and an application form are available on our website
The client requests no contact from agencies or media sales.
To be an effective lead on HR related matters, supporting the CEO and Management team, ensuring it is well-positioned to achieve its vision, current and future business operational plans and performance targets.
This is a key role instrumental in bringing the HR and Business administration functions together at an operational level. The core purpose of the role will be to support and manage all People and Management related administration matters across the organisation.
To take the lead for data protection and champion compliance across the organisation.
Please complete an application form, monitoring form and a covering letter to evidence how you meet the requirements of the person specification
To build meaningful lives as part of the wider community for refugees, asylum seekers and vulnerable migrants.
The client requests no contact from agencies or media sales.
Founded in 1903, Fauna & Flora is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.
Fauna & Flora is seeking qualified candidates for the position of Programme Assistant to deliver effective support to the Conservation Capacity & Leadership team. The successful candidate will assist the Director and Conservation Capacity & Leadership team members in delivering the programme’s targets, through administration, basic finance and logistical support, disseminating learning and communications. The role will in particular support Fauna & Flora’s conservation leadership, partner support, and professional development initiatives.
You will have strong relevant experience in an administrative role, with excellent numeracy, organisational and time management skills and a structured and methodical approach to work.
Your excellent interpersonal skills will enable you to build strong working relationships with colleagues. You will be a self-motivated team player and enjoy working in a dynamic environment where the ability to respond swiftly to changing organisational and team needs is paramount. With excellent communication skills, you will have a proven ability to write for a range of audiences. Fluency in English is essential.
In return, the role offers the opportunity to work within an international, impactful and ground-breaking organisation, at the forefront of global conservation. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
The closing date for applications is 3 May 2024. Interviews are likely to take place during the week commencing 13 May 2024.
The client requests no contact from agencies or media sales.
PA to Executive Director of International Programmes
Contract: 13 Months Fixed-term contract, Full Time, Maternity cover
Salary: £39,358 - £41,325 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Join WaterAid as PA to Executive Director of International Programmes to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
About the Team:
The International Programmes Department is made up of four regions: West Africa, East Africa, Southern Africa, and South Asia; and three support teams: Programme Support and Knowledge team, the Programme Funding and Partnerships Team and the Programme Operations Team; the International Programmes Department delivers our work effectively across Africa and South Asia focusing on quality programming; accountability and effectiveness; research, learning and documentation.
About the Role:
The purpose of this role is to provide proactive and professional support to the Executive Director of International Programmes, with some general administrative support to the Programme Operations Director and the International Programmes Senior Management Team.
The role will be split 80/20 with a majority focus on executive support for the Executive Director, ensuring they are well organised and briefed and supported to maximise her capacity to lead WaterAid effectively. The minority focus will be on general administrative support to the Programme Operations Director and to the International Programmes Senior Management Team. The role will also be instrumental in running operations in the department, including supporting the organisation with key high profile programme events, line managing the administrator to ensure the department is working effectively and efficiently within itself and the wider organisation.
In this role, you'll:
A) Provide professional, timely and proactive support to the Executive Director of International Programmes, including:
- Diary and meeting support
- Support internal processes, communications and prioritisation Support internal communications with the directorate and wider organisation so these are timely, strategic and engaging;
- General administrative support
B) Operations for the department
- Oversee departmental operations to ensure compliance with wider WaterAid processes as well as championing, innovating, or streamlining the department's process and procedure.
- Maintain effective filing systems ensuring archive material is safe and can be retrieved in line with Data Protection Regulations.
- Organise and lead logistical planning for any departmental events that take place in either the UK or Country Programme locations, as necessary.
- Work as part of a wider team of PAs and Administrators across the organisation, ensuring mutual support and good communication between teams.
About You:
- Proven successful track record of being a Senior Administrator or Personal Assistant in a global organisation, including exceptional diary management;
- Effective time-management, organisation and prioritisation skills, including ability to manage multiple projects and priorities and to keep track of high volumes of information within a busy environment;
- Excellent communication skills (written and verbal), including ability to assimilate information quickly and produce accurate minutes, clear PowerPoint presentations and written briefings;
- Integrity and the ability to act with discretion and respect confidentiality.
- Digitally literate with excellent IT skills, particularly for setting up virtual meetings and effectively using Microsoft Office tools, with extensive experience of using PowerPoint and creating simple and compelling presentations;
- Numerical accuracy and experience of managing and processing invoices and expenses. Ability to co-ordinate / track project budget.
- Team player who is motivated by the desire to support others to be effective and efficient in their work, proactive, with confidence to take initiative and solve problems;
- Willingness to travel in the UK and internationally, if required, for the proper performance and delivery of the role;
Closing date: Applications will close at 23:59 on 12th May 2024. Availability for test and interview is required the week commencing 27th May 2024 and 3rd June 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
If you are a strategic thinker with a passion for leadership and innovation, thrive in dynamic environments and possess a drive to make a tangible impact, this is an exciting opportunity for you to join our dedicated team as an Assistant Chielf Executive Officer (ACEO).
Assistant CEO responsibilities will include strategic leadership, development, and ensuring the long-term sustainability of our programs. You'll also play a crucial role in promoting EDI and maintaining quality assurance standards.
You will need a professional qualification in mental health or related fields alongside experience in senior management and a passion, resilience and drive to improve the mental health of children and young people.
In return we offer a salary of £52,000 inclusive of Outer London Weighting, and a range of other benefits.
This is a full-time position, with the possibility of reduced hours (min 30 hpw/4days) and is office-based in Croydon but with regular travel within SW London.
Application pack can be downloaded from the Careers page on our website and applications should be returned to recruitment by midday on Monday 29th April 2024.
If you have any further questions please email recruitment or visit our website for more information about our services.
The client requests no contact from agencies or media sales.
About us
The King's Fund is an independent charity working to improve health and care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible health and care is available to all. We have a high profile and strong reputation for influencing health and care policy, providing leadership development and producing excellent communications.
The role
We are looking for someone who wants to start their career in marketing and is interested in learning more about CRMs, email marketing and measuring the effectiveness of marketing campaigns. As part of the King’s Fund’s centralised Marketing function, you’ll be at the heart of giving colleagues and customers a consistent, joined-up experience and play a key role in our marketing strategy. You’ll deal with a spectrum of work, spanning everything from writing and creating compelling copy (for both online and offline marketing activity); diving into our CRM system, ensuring data accuracy and managing lists; to pulling together evaluation reports, analysing campaign performance, identifying trends, and providing actionable insights. With support from your manager and rest of the team, it’s a great role to build your expertise and gain valuable marketing experience.
To join us, you’ll need a keen interest in marketing and a blend of creativity and precision to write clear and compelling copy for marketing materials including email campaigns. You will enjoy communicating with people, both in person and on paper. Attention to detail is important and you will be proficient in Microsoft products including Excel. Beyond this, you must be organised, flexible and as passionate about our work as we are.
The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer. We are in the process of developing our long-term policy on this, although the expected minimum time in the office will remain 40% (pro rata).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please go to our web-site and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that to apply, you must have existing documented proof of your right to live and work in the UK.
Closing date is 7 May at 9.30am.
Interviews will be held on Tuesday, 14 May in our Central London office. Role available to start shortly thereafter.
The King’s Fund is committed to equal opportunities in all its activities and appointments will be determined solely on merit. Applications are welcomed from all sections of the community, including those from minority ethnic groups and those with disabilities.
The client requests no contact from agencies or media sales.
Job Purpose:
Assuming the role of Executive Assistant, you will provide comprehensive support to Executive Director, the executives of the orginisation and the Hope Together shop. The primary responsibilities of this position will include serving as an Executive PA to Executive Director, administrative assistance to Ops manager, managing customer correspondence, managing online shop orders, upkeep and analytics reporting, as well as other general project administration.
Who We Are:
Join our vision to help everyone, everywhere know Jesus. We offer creative ideas, high-quality and great-value resources, cutting-edge research and well-produced courses to help local churches, leaders, youth workers and everyday disciples reach out in loving action and speak about the powerful message of Jesus Christ.
Key Responsibilities:
- Manage Customer service (Phones, Office Email, and Admin email) ensuring prompt and accurate responses to inquiries, complaints, and requests for information.
- Funder and partner relational correspondence and maintenance.
- Provide general administrative support for the Hope office team including, but not limited to, record keeping, filing, meeting hosting, and monthly prayer emails.
- Organizing and managing weekly team prayer-parti
- Executive assistant work to Executive Director including, managing schedule, organising appointments and meetings, and arranging travel.
- Team, partner, and board meeting management, including keeping minutes, arranging meetings, and actions point.
- Office management assistance including supply ordering and credit card expense tracking.
- Ownership of online shop management including preparing regular reports, inventory management, order processing, and ensuring timely and accurate product listings.
- Gathering monthly websites and social media analytics.
- Undertaking any other duties necessary to support the smooth operation of the executives' and the overall success of Hope within the scope of the Employee's abilities and qualifications.
Skills, knowledge and experience:
- Commitment to the vision of Hope Together
- Dynamic, energetic, positive, enthusiastic
- Excellent communication skills - especially telephone
- Basic writing and correspondence skills
- Ability to multitask and self-start
- Flexible and proactive approach to work
- Google Drive, Analytics and Sheets (Google suite knowledge preferred)
- Word and Excel (Overall Microsoft suite knowledge preferred)
- Some website development knowledge (WordPress, SquareSpace, Wix, ect.)
- Previous experience using project managagement platforms like ASANA or Mondays is preffered
We are currently accepting applications. The application end date is May 1, 2024. Perspective interview date is May 16th.
The client requests no contact from agencies or media sales.
You will provide support to our Cost-of-Living Crisis Clinic Consultant to co-ordinate the efficient service delivery of our busy Cost-of-Living Crisis Clinics, used by clients who need assistance to make successful applications for: welfare benefits; social housing; lower utility and broadband tariffs; and crisis and general grants. You will work with a wide range of people internally and externally, providing support and supervision to volunteer advisers and helping clients.
You will be a confident communicator who will have the right blend and balance of strong administration skills with excellent interpersonal and customer-facing skills and legal knowledge, working for a charity supporting and enhancing the lives of people in the local community.
This role is central to Westway Trust’s commitment to deliver activities and events to the benefit of the North Kensington community. You will also work from and help to co-ordinate the delivery of our Cost-of-Living Crisis Clinic at our outreach site, St Luke’s Community Centre, EC1V.
Key responsibilities of the role include but not limited to:
General Duties
- Being the initial point of contact; receiving calls and emails from clients and referring agencies, , and booking client appointments in an efficient and timely manner
- Setting up and clearing away after Cost-of-Living Crisis Clinic sessions, (currently, Tuesdays, at St Luke’s Community Centre, 90 Central Street, Islington, EC1, and Wednesdays at Westway Trust, 1 Thorpe Close, Ladbroke Grove, W10). Sessions start at 9.00am and finish around 1.00pm
- Meeting, greeting and orienting (showing where the facilities are and H&S guidance) clients and volunteers
- Triaging clients on to our database and referring clients who are out of scope to other relevant organisations
- Assisting clients to complete online and paper forms both face-to-face and remotely
- Liaising in a positive manner with our stakeholders, eg. clients, other teams within Westway Trust, our funder, a City Law firm, and our hosts, Westway Trust and St Luke’s Community Centre
- Responsibility for monitoring our work, completing simple reports, writing case studies, making sure volunteers complete their data entry after advising clients, and running case management statistics using AdvicePro, our case management system) (training on AdvicePro will be provided)
- Recruiting, inducting, training and supervising volunteers both corporate (from the City) and lay (students and local residents)
- Casework; writing up case notes about clients helped
- Attending relevant meetings and training and keeping resources up-to-date
- General administration including: photocopying, scanning and record keeping, and coordinating the general day-to-day activities of the Cost-of-Living Crisis Clinics
- Effectively contributing to make our Cost-of-Living Crisis Clinics high performing in line with the values of Westway Trust
Appeals & Representation Duties
Responsibility for our legal appeals representation service, including:
- Triaging clients, including reading appellant’s hearing bundles to assess the merits of their case
- Case management of appellants’' appeal cases, (ie, smooth management of appellants' cases from inception to post-hearing)
- Attending hearings
- Guiding and case managing lawyers/law students on applications for leave to appeal/set aside to the Upper Tribunal/Judiciary, (from the Lower Tribunal). Full training will be given
Qualifications: You will have or be working towards a law degree or equivalent.
Knowledge and Experience:
- A good understanding of the law in any jurisdiction
- Experience of providing an efficient, customer focused service, with a personable and collaborative approach and ability to provide, develop and maintaining friendly positive relationships with customers, staff, volunteers and other stakeholders
- Good time management and organisational skills
- Excellent administrative skills
- High level of IT skills. Experience of using Microsoft Word, Excel and PowerPoint and database software (we use AdvicePro)
Personal Skills:
- Good people management/awareness skills
- Good communication and presentation skills, orally and in writing.
- Ability to work independently and on own initiative with minimum supervision
- Ability to work as part of a team in a multi-cultural and diverse environment
- An inquisitive mind and good problem solver
- Interest in civil law
- Good memory and research skills
- Demonstrable understanding and commitment to equality, diversity and inclusion
Connections to/understanding of North Kensington or the surrounding area is highly desirable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.
This is a fantastic opportunity to join a fast-moving, youth-focused charity and play a pivotal role in raising the profile of the charity through developing our digital presence.
We are looking for a Marketing Assistant, to support the work of the Marketing and Communications team.
About the role
This is an exciting time to join Young Enterprise as we prepare to launch our Transforming Futures strategy (2024-2030).
The Marketing Assistant will play a key role in helping the marketing team with the production of marketing and communication materials and the implementation of the rebrand of Young Enterprise.
The person will provide advice to colleagues on branding and content and will need to evidence excellent project management skills as they be managing the flow of files and the process of creating marketing materials.
The job holder will also be involved in all other aspects of communications, such as contributing to creating content for social media, helping to prepare and deliver integrated campaign activity, creating basic designs for social assets and helping our internal clients shape and activate marketing briefs.
The job holder will need to quickly develop relationships with stakeholders across the charity, especially with our Programmes and Services team.
In line with our brand refresh in 2023/24, the Marketing Assistant will help with preparing artwork and templates across multiple areas of work in preparation for our new brand launch.
We are looking for
• Previous experience in a marketing role.
• Experience of contributing to the creation and implementation of integrated marketing and communications campaigns.
• Experience of both print and digital marketing – working with artwork, social media and email marketing, across multiple channels with content tailored for different audiences.
• Excellent copywriting and proofreading skills.
• Agile project management and organisation skills, including proven ability to plan and manage multiple tasks simultaneously.
• Experience of working with agencies including writing briefs, overseeing work, testing and providing feedback.
• Candidate is likely to have at least two years of relevant experience.
• Understanding of brand and design, and optimal ways to use them to create standout and engagement.
• Understanding the value of reporting and analysis to inform future planning.
• Energy, drive and a positive attitude that motivates others.
• Excellent interpersonal skills and ability to work with a wide variety of stakeholders, utilising negotiation and persuasion skills.
• Excellent verbal and written communications skills.
• Follower of developments and best practice in third sector marketing.
Why work for us?
· People-focussed with a friendly and supportive work-place culture
· An active commitment to equality and diversity
· Access to mentoring scheme with a corporate partner
· Generous holiday allowance of 7.2 weeks plus your birthday off
· Access to NHS top-up scheme, for money back on expenses such as dental and optical
· Access to an Employee Assistance Programme
· Cycle-to-work scheme
· Group Life Assurance
· Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc
If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.
This is a hybrid role, working out of our London office a minimum of 4 times per month.
To apply, please send your CV – with a covering letter (neither document should be more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 7th May 2024. Please note applications without a cover letter will not be considered.
We will be assessing applications and will shortlist and invite candidates to interview on the 16th May 2024.
Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.
The client requests no contact from agencies or media sales.
Main Duties and Responsibilities• Undertake community fundraising, individual giving and legacy and in memoriam fundraising under the guidance of the Charity Director.• Support the Charity Director in their fundraising efforts.• Administer bids for charitable funds from the Trust’s services.• Prepare papers for the Quarterly Charitable Funds Committee, which is a sub-committee of the main Trust board• Prepare the Charitable Funds Committee Chair’s report to the Board of Directors.• Keep accurate records of the charity’s income and expenditure• Formally acknowledge any donations in a timely manner and keep records of this.• Manage the charity’s email account.• Manage any grants received from external sources, e.g. via NHS Charities Together• Administer and authorise the Trust’s Team Wellbeing “Big Thank You” bids.• Liaise with the Trust’s Accounts Payable Team to ensure accurate recording of income and expenditure.• Bank any donations the Charity receives via cheque• Dealing with service users/donors• Represent the Trust/Charity in virtual meetings with external organisations
This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process
We are recruiting for an enthusiastic and proactive individual to join our Finance Team in the role of Finance Assistant.
The Finance Assistant supports all aspects of the Hallé’s work at the Bridgewater Hall, the Hallé Venues and concert halls across the UK.
The Finance Assistant works in a department currently comprising Finance Director, Finance Manager, Assistant Finance Manager and Finance Assistant.
The department is responsible for all aspects of the financial affairs of the Society and its related trusts. The Finance Assistant is responsible to the Assistant Finance Manager.
They take responsibility for processing the day-to-day transactions of the company across purchase ledger, sales ledger and the cash book, and ensure the smooth operation of the office. They will also need to work collaboratively with colleagues across the wider Hallé as well as with external customers and suppliers.
The post is full-time permanent based on a 36.25-hour week. Our core office hours are 09.00-17:15, from Monday to Friday. There is an option to work up to 50% of hours from home.
Consideration will be given to applicants wanting to work part-time at an appropriate level to meet the requirements of the role.
The client requests no contact from agencies or media sales.