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Operations & Administration Manager Vacancy

Application Deadline: Friday 25th September 2026

Job Title: Operations & Administration Manager

Salary: £35,000 + (Dependent on Experience)

WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.

This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption. 

Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.

Help us make a bigger difference to families

Home-Start Barnet, Brent & Harrow supports families with young children through challenging times. We are looking for an experienced and organised Finance & Business Manager to ensure our charity’s finances and core business functions run smoothly.

This is a varied, hands-on role within a friendly and committed team. You will lead our day-to-day financial management while overseeing governance administration, HR processes, contracts and organisational systems.

What you’ll do

You will:

• Produce management accounts, budgets, forecasts and financial reports.
• Monitor income, expenditure and cash flow.
• Oversee QuickBooks and the work of our Finance Administrator.
• Provide financial information for funders, the CEO and Trustees.
• Coordinate governance, compliance and risk-management processes.
• Oversee routine HR administration and work with our external HR advisers.
• Manage key suppliers, contracts, insurance and IT support.
• Line manage the Finance Administrator and work closely with the Office Administrator.
• Improve systems and help the charity work more efficiently.

About you

You will have:

• Strong charity finance or business-management experience.
• Practical experience of using QuickBooks and producing management reports.
• A relevant finance qualification, such as AAT Level 3 or 4, or equivalent practical experience.
• A good understanding of budgets, financial controls and reconciliations.
• Experience of governance, HR administration, contracts or office systems.
• Experience of supervising or managing staff.
• Excellent organisation, accuracy and attention to detail.
• The confidence to take ownership, work independently and communicate clearly.

You will be practical, approachable and comfortable working across different areas in a small charity. You will enjoy improving systems, solving problems and helping colleagues do their jobs effectively.

The role is office based and requires someone who can stay focussed and productive, working around a busy team

Finance Manager

We are looking for a Finance Manager to be responsible for the smooth running of all aspects of the financial management of a small but ambitious charity.

Location: Primarily home-based, with attendance required at our Didcot office as business needs dictate.

The purpose of this post is to:

• Provide sound financial advice to the Chief Executive of Circles South East, Board of Trustees and Managers.
• Provide a high quality and effective financial management service to the charity.
• Prepare, develop and analyse management accounting information.
• Ensure compliance with all relevant financial statutory and regulatory matters.

Benefits

We want you to feel supported and rewarded in your role, so we offer a range of benefits, including:

• Guaranteed time off at Christmas - our office closes between Christmas and New Year, and you'll receive additional paid leave to cover this period.
• Flexible working hours - you'll have the autonomy to manage your own diary while making sure the needs of the service are met.
• Hybrid working - this post combines home-based working with travel to the main office in Didcot, giving you flexibility and variety.
• Expenses paid - reasonable travel and work-related expenses are reimbursed in accordance with our expenses policy.
• Scope to innovate - you'll have the opportunity to bring fresh ideas, shape the way we work, and make your mark on the charity.

Finance & Governance Lead

Salary: £45,000 - 47,500 FTE (£22,500-£23,750 pro rata depending on experience)

Hours: The role is 0.5 FTE employee ie 2.5 days/20 hours a week. Occasional flexible working may be required.

Location: Remote, preferably in the Northwest, with monthly travel to Liverpool.

Contract: 24-month contract with the intention to extend, subject to funding. 

Responsible to: Chief Executive Officer and working closely with the Programmes Lead and Development Manager.

Probation period: 3 months

Line Management: This role has no line management responsibility.

About Worldwide Radiology

We are a volunteer-led charity committed to reshaping the landscape of global healthcare. We work internationally  and have a clear and ambitious mission: to improve access to quality diagnostic imaging worldwide, specifically within low- and middle-income countries.

About the role

Your work will span all areas including bookkeeping, financial management and reporting, statutory accounting, budgeting, grant management, and charities commission governance and compliance. In short, it is a very hands-on role.

We are seeking the right person to join our Senior Leadership Team and lead the charity’s finance and governance functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. You will play a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and Programmes Lead to ensure the charity remains financially resilient and well-governed.

This job is for you if you possess expertise in financial control and reporting, allowing you to effectively handle delegated responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes. You will be proactive, reliable and adaptable and you will be comfortable using a range of IT tools and working in a remote, global environment.

Working closely with our UK and international team, as well as our global network of volunteers and partners, clear communication and cultural awareness are also important.

Key responsibilities

Strategic Financial Leadership

● Contribute to the strategic leadership and development of the charity, providing financial advice and insight to the Chief Executive, Senior Management Team and Board of Trustees

● Lead financial planning, budgeting, and forecasting supporting the  organisational sustainability and long-term financial resilience

Financial Administration

●      Full bookkeeping responsibilities on Xero accounts package.

Financial management

● Lead all aspects of financial management and control including the preparation of timely management accounts, finance reports and forecasts. These will allow you to monitor the financial performance of the organisation and provide analysis and recommendations.

●      You will manage the cashflow management, reserves and investments, and oversee the payroll and other statutory obligations

● Ensure effective financial systems, processes and internal controls are maintained

Statutory Accounting

● Lead the preparation of annual statutory accounts liaising with the external accountant, ensuring compliance with Charity SORP, Companies House, Charity Commission and HMRC requirements

Funding & Grant Management

● Lead the financial management, monitoring and reporting of restricted and unrestricted funding, ensuring compliance with funder requirements and supporting effective budget management across the charity

● Support budgeting and reporting for grants, contracts and funding agreements.

Governance & Compliance

● Prepare financial reports and papers for the Board of Trustees and present at the meetings.

● Support organisational risk management and governance processes

● Develop and maintain financial policies and charity wide policies

● Manage the Charity insurance requirements and renewal

Management

● Lead and develop the finance function identifying opportunities to improve systems, processes and reporting

● Support the wider aims of the charity and, from time to time, carry out other general duties as may reasonably be required by the Chief Executive Officer

Essential skills and qualities

● A financial control and reporting background with an accounting qualification (e.g. ACA,ACCA, CIMA, CIPFA or QBE)

● Experience in a senior finance role

● Experience of organisational governance, ideally with knowledge of Charity SORP and charity regulations. 

● Experience of restricted fund accounting and grant management

● Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission. 

● Experience of cash flow forecasting. 

● A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff. 

● Ability to prioritise and plan activities to meet strict deadlines. 

Desirable

● Experience supporting boards or governance processes.

● Experience working or volunteering in the non-profit and/or health sector.

● Experience working or communicating across cultures

This is an exciting opportunity for someone with excellent administrative skills who enjoys working in a varied role, providing outstanding customer service and ensuring the smooth day-to-day running of our organisation. Working from home, you will play a key role in supporting our training programmes, maintaining accurate records and delivering efficient administrative support to colleagues, facilitators and trainees.

To be successful in this role, you must be based in Stoke on Trent and be comfortable working independently while remaining connected with a remote team.

As part of the role, you will respond to telephone and email enquiries in a professional, friendly manner, enrol trainees onto facilitator training programmes, maintain accurate records using our CRM systems, process orders received through our online shop, generate certificates for newly qualified facilitators and arrange their distribution, prepare and post meeting and training packs, organise and take minutes of meetings, manage diaries, provide accurate administrative support across the organisation, and assist with a range of general administrative duties as required. No two days are the same, so we’re looking for someone who enjoys variety and takes pride in delivering high-quality work.

We are looking for someone who has previous experience in an administrative or team support role, along with experience of providing excellent customer service by telephone and email. You should have experience maintaining accurate records and handling confidential information, as well as using CRM or database systems. Strong written and verbal communication skills are essential, along with excellent organisational skills and the ability to prioritise workload effectively. You will need to demonstrate a high level of accuracy and attention to detail, a good working knowledge of Microsoft Office applications, and the ability to work independently while managing competing priorities.

We are also looking for someone with a friendly, professional and approachable manner, a proactive, flexible and positive attitude. An individual who holds compassion for the sector we work in and who can correspond in all manners in a sensitive way using non-stigmatising language and with a high degree of discretion. Whilst the whole team get together in person for residential development days 3 times per year you must be able to enjoy working from home the majority of the time. A reliable home working environment with a stable internet connection is also essential, as is residence within Stoke on Trent.

What we offer includes home-based working, a laptop and mobile phone provided, a supportive and friendly team environment, a varied and rewarding role where you can make a real contribution, and opportunities to develop your skills and experience.

We are seeking an enthusiastic and highly motivated Chief Executive to assume overall responsibility for the management of HMC. The purpose of this senior leadership role is to lead the organisation in fulfilling its purpose of supporting migrants in Hackney and the wider London community, ensuring they can access their rights and overcome injustices in the immigration and social welfare system.

Croydon Almshouses | Croydon (hybrid – up to 60% WFH)
Permanent |£29,100 per annum, pro rated | 20-25 hours per week, spread across the week

About us

There aren’t many organisations that can say they’ve been serving their community for over 550 years. Croydon Almshouses (CA) can and we’re proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place.

Since 1447, we’ve provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we’ve also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough.

Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon.

To help us deliver this, we’re recruiting a proactive and organised Administrator, who is a values-led team player, who demonstrates exceptional attention to detail and strong communication skills to support CA’s staff team to deliver on its ambitious objectives.

Essential criteria:

· Proven experience in a general administrative or office support role

· Experience managing multiple tasks, prioritising workloads and meeting competing deadlines

· Experience maintaining accurate records and handling confidential or sensitive information appropriately

· Experience communicating verbally and in writing effectively with a range of internal and external stakeholders

Interested?

If you are an experienced Administrator wanting to provide high level support at an ambitious local organisation, we’d love to hear from you.

Apply now to become Croydon Almshouses’ next Administrator and help create thriving communities where people can live with dignity and independence.

Alongside this Administrator role, we are also recruiting for two other part-time roles: a Finance Assistant and an EA to the CEO. If you are interested in being considered for more than one role, please clearly state in your application which role(s) and hours you are applying for. Applicants shortlisted for more than one role will be interviewed for those roles on the same day.

Closing date: Tuesday 1st September, 9am

Interview date: Tuesday 8th September, in person

Finance Administrator – Job Description

Reports to: Chief Executive Officer 

Direct reports: None

Location: Hybrid, at least one day per week at the Power Up North London office

Contract: Part-time (15 hours a week)

Salary: £12,000 per annum (£30,000 full-time equivalent, pro rata)

Application deadline: 31 August

Interviews: Online interviews will take place between 7 and 11 September 

Role Purpose

Power Up North London is a leading community energy organisation delivering renewable energy, energy-efficiency and retrofit projects that directly benefit community groups and public buildings. We believe communities can and must play a central role in the transition to a low-carbon future.

The Finance Administrator will support the effective financial management and integrity of Power Up North London’s financial operations. The postholder will prepare accurate financial and management information, monitor budgets, and support finance processes including cashflow management, invoicing, payments and associated controls.

Working closely with the CEO, Treasurer, Board, internal colleagues and external finance providers, the postholder will provide timely financial information and administrative support to inform decision-making, meet funder requirements and support the organisation’s sustainable growth. The postholder will report to the CEO for day-to-day management and will work with the Treasurer, who provides Board-level financial oversight.

Key responsibilities

Financial Management and Governance 

• Maintain accurate and robust financial accounts and processes.

• Support the set-up and preparation of monthly management accounts for internal and Board reporting.

• Support preparation and management of the annual budget.

• Track income and expenditure against approved budgets, identifying and explaining variances.

• Establish and maintain grant and project income and expenditure tracking against budgets.

• Prepare financial reports for funders.

Billing and Revenue Assurance 

• Ensure timely billing and effective debtor management.

• Identify and escalate site billing discrepancies.

• Support the investigation and resolution of issues to ensure accurate income collection.

Cashflow and Treasury Management

• Manage cashflow and maintain accurate forecasts.

• Reconcile bank accounts fortnightly and track cash movements.

• Monitor invoice timing and payment disbursements to support effective cashflow management.

Performance Monitoring and Financial Modelling 

• Liaise with the Asset Management Team to track solar-site and project performance against forecasts.

• Analyse income and expenditure, highlighting risks and opportunities.

• Support electricity pricing for new sites and review financial assumptions and models.

External Finance Coordination

• Work effectively with Sharenergy, Power Up North London’s outsourced finance provider.

• Liaise on accounting, reporting and financial queries, ensuring timely resolution.

• Monitor delivery against the service-level agreement.

Financial Controls 

• Ensure compliance with Power Up North London’s financial processes and controls.

• Implement and maintain controls for incoming and outgoing payments, grant management and bank reconciliations.

Funding context

This role is funded in part by a National Lottery Community Fund grant and in part through Power Up North London’s earned income from the delivery of solar, retrofit and energy advice/training projects that generate project management fees. 

Finance Administrator - Person Specification

Essential experience

• Experience in a finance or accounting role, including financial reporting and budget tracking.

• Experience preparing or supporting the preparation of management accounts.

• Experience working with external finance providers or accountants.

Essential knowledge and skills

• Strong financial and numerical skills, with excellent attention to detail.

• Ability to analyse financial data and communicate insights clearly.

• Experience in budgeting, forecasting and variance analysis.

• Strong organisational skills and ability to manage competing priorities.

• Experience tracking project-based finances or multi-site income models.

• Confidence using spreadsheets and financial systems.

• Clear written and verbal communication skills.

Desirable Experience and Knowledge

• Part-qualified or qualified accountant.

• Experience in community energy, sustainability or the not-for-profit sector.

• Familiarity with energy pricing or financial modelling.

Personal Attributes

• Highly organised and methodical.

• Proactive and able to identify and resolve issues independently.

• High integrity and commitment to financial accuracy.

• Collaborative approach to working within a small team with internal and external stakeholders.

• Motivation to contribute to social and environmental impact.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

We are looking for a highly organised executive support professional who can manage complex administration, coordinate senior stakeholders, handle confidential information and ensure the smooth running of the CEO Office.

The CEO Office sits at the heart of Marie Curie, supporting the Chief Executive Officer, Chief Operating Officer and Chairman. Working closely with senior leaders, trustees and key stakeholders, the team plays a vital role in ensuring the smooth running of the organisation's leadership activity and helping the Executive team focus on delivering Marie Curie’s strategic priorities.

As CEO Office Coordinator (Project Coordinator), you'll be a trusted partner within the CEO Office, helping to keep our Executive team organised, connected and operating effectively. From managing complex schedules and coordinating high-profile meetings to supporting leadership programmes and handling sensitive information with discretion, your work will have a direct impact on the efficiency and effectiveness of the organisation's most senior leaders.

Your Impact:

• Provide high-quality administrative and executive support to the Head of CEO Office, CEO, COO and Chairman.
• Manage complex diaries, meeting schedules and executive priorities, proactively resolving conflicts and coordinating commitments.
• Organise meetings, events, travel and accommodation arrangements for senior leaders and leadership teams.
• Prepare and coordinate correspondence, reports, presentations, agendas, minutes and other business documents.
• Build strong relationships with internal and external stakeholders, acting as a professional and confidential point of contact.
• Support Executive Leadership Team and Board activities, including logistics and meeting coordination.
• Maintain effective filing and information management systems, ensuring records are accurate, organised and accessible.
• Work collaboratively with colleagues across the organisation to support leadership initiatives, engagement activities and cross-functional meetings.

Key Requirements:

• Previous experience in an administrative, Executive Assistant, Personal Assistant or similar coordination role within a busy, complex and highly regulated environment.
• Proven experience managing diaries, meetings and priorities for senior stakeholders.
• Strong organisational skills with the ability to manage multiple tasks, competing deadlines and changing priorities.
• Excellent communication and interpersonal skills, with the confidence to engage professionally with stakeholders at all levels, including senior leadership.
• Demonstrated ability to handle confidential and sensitive information with discretion and sound judgement.
• Strong problem-solving skills and a proactive approach to identifying and resolving issues.
• A collaborative, customer-focused approach and a commitment to providing outstanding support.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Teams.

Please see the full job description (attached).

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 23 August 2026. We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.

Salary: £29,000 (+ £3,500 London Weighting Allowance if applicable)

Contract: Permanent, full-time (35h per week)

Location:Hybrid. You will work from home and from our Embassy Gardens office in London (3 days a week)

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care
• 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process.

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Plumstead Community Law Centre is a specialist legal advice charity providing free legal advice and representation in immigration, welfare benefits and employment law. Based in the heart of Woolwich, we support local people through our office and community outreach services.

We are seeking an Interim Chief Executive / Operations Manager to oversee the day-to-day running of the Law Centre. Working closely with our Board of Trustees, you will manage staff, office operations, finance and administration, funded projects and organisational compliance, ensuring our services continue to deliver high-quality support to the community.

This flexible role could suit an experienced Chief Executive, Charity Manager, Operations Manager, Office Manager or Practice Manager. Experience of the legal advice or charity sector would be advantageous but is not essential.

To apply, please send your CV together with a supporting statement explaining how you meet the requirements of the Job Description and Person Specification..

Applications will be considered on a rolling basis and the vacancy will remain open until the post is filled.

Plumstead Community Law Centre is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

Working within Baobab's welcoming and dynamic admin team in our Therapeutic Community, the Engagement and Administrative Assistant is a dual role. In your Admin assistant role you will provide comprehensive administrative support to operational, research and advocacy teams. In your Engagement Assistant role, you will lead on developing a successful programme of youth activities at the Baobab Centre (as Baobab Youth Activities Coordinator) and will focus on prioritising young people’s engagement in advocacy and research.

We are seeking a highly organised and proactive Office Manager to provide comprehensive administrative, office management, IT coordination, and executive support across the Trust.

Working closely with the Chief of Staff, you will play a central role in ensuring the smooth and efficient running of the organisation, delivering high-quality support to staff, Trustees, and visitors alike.

If you are a proactive individual seeking an opportunity to make a meaningful contribution and support the Trust's important work, we would be delighted to hear from you

We are looking for a part-time Operations Manager to support our Executive Director and wider team by taking an operational lead, keeping a birds eye view over all of our activities and our infrastructure - and ensuring the principles and processes we’ve collectively agreed to are working optimally. 

You will provide essential operational, administrative, financial and IT support. Lead in the day to day operations of the organisation, including office tasks, diary management and systemic thinking for our internal communications.

TERMS AND BENEFITS

• Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £22,800 per year), with a September or October 2026 start.

• 25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.

• 4% pension (3% employer and 5% employee contributions)

• Access to training and mentoring opportunities to develop in the role, if needed.

• Flexibility in working hours and TOIL.

• Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.

OUR VALUES

Migrant Democracy Project (MDP) is building migrant power in the UK. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics. 

We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.

Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.

KEY DUTIES  - Please read the Operations Manager job specification attached document before applying for a full list of duties.

• Office & Team Support: managing the MDP office, keeping it stocked, ensuring the compliance of the office environment and support the Executive Director with diary and meetings.

• Project Management: support the team with resources, templates and systems for them to do their work effectively, implementing and managing MDP's project management platform and ensure the team are supported through their work.

• Operations & Compliance: ensure MDP is compliant with relevant policies and ensure their timely implementation, keeping track of compliance and training needs and be the point of contact in the team for safeguarding matters.

• Security of the team and community: staying up to date with best practice on digital and physical security and ensure the wider community that interacts with MDP is safeguarded. 

• People Management and recruitment: maintaining records of staff leave, expenses and training needs, support the Executive Director with recruitment processes and ensure the team has access to the processes allowing them to grow and flourish.

• Online systems: manage MDP's Google Workspace, internal communications and staff shared drives, accounts and onboarding.

• Finance Support: pay small invoices and process staff expense forms, submitting relevant invoices and manage MDP's expense card system.

KEY QUALIFICATIONS - Please read the Operations Manager job specification attached document before applying for a full list of qualifications.

• At least three years of experience in an administrative, operations, or office management role, ideally within a small NGO or human rights organisation.

• Ability to manage multiple tasks and prioritise effectively to meet deadlines.

• Excellent organisation skills, with extensive experience in project and program management, a proven ability to plan, organise, and lead the implementation of plans and processes.

• Excellent digital skills including on platforms such as Excel, Airtable, Google Workspace, or general software.

• Good knowledge of policies relevant to the operations of an organisation.

• Experience using Xero, Soldo or similar software for processing invoices and expenses.

• Experience maintaining accurate records and systems, with excellent attention to detail.

• Experience supporting recruitment, onboarding or volunteer coordination.

• Understanding of data protection principles (e.g. GDPR), general policy compliance, and experience handling confidential information.

• Experience in diary management.

• Excellent knowledge using Google Suite.

• Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.

• Excellent attention to detail and communication skills.

HOW TO APPLY

Please send your CV with the Subject Line “FIRST NAME LAST NAME OPERATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.

MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.

Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.

DECISION-MAKING TIMELINE

We are looking for the Operations Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.

Interview process

● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.

● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.

Please download and refer to the full application pack for the job description and follow the application process outlined there.

Reporting to: EA and Governance Manager
Hours: Full Time (35 hours per week)
Key Relationships: Chief Executive Officer, Chief Operating Officer, internal leadership, wider NHS Charities Together staff, Trustees, External Stakeholders
Location: Remote Working, with national travel requirements for meetings, events and collaboration.

Overall Purpose

The Business Support Administrator will play a key role in supporting the smooth running of the organisation including CEO’s Office and the charity’s governance functions. This role will provide high-quality administrative support across a range of activities, ensuring that the organisation’s leadership and governance processes operate efficiently and effectively.

The Business Support Administrator will be part of a small business support team who will work flexibly and collaboratively to meet the needs of the organisation.

Overall Objectives

Provide highly organised, detail-oriented support to functions and colleagues. This involves working with individuals, trustees, and external stakeholders, and helping to uphold the professionalism and credibility of the organisation.

• Deliver excellent administrative support.
• Support governance processes, to ensure the preparation of papers and accurate record-keeping.
• Assist in the coordination of meetings, events, and stakeholder engagement.
• Support communication and the flow of information across teams, trustees, and external partners.
• Liaise with external stakeholders, including members on administrative and grant related matters

Key Responsibilities

The main duties and responsibilities of the role holder are as outlined below:

Administrative Support

• Provide day-to-day administrative support across the organisation, including managing correspondence, filing systems, and scheduling.
• Support travel and meeting arrangements for senior leadership, trustees, and external stakeholders where required.
• Process expenses, invoices, POs and other routine financial administration.
• Assist with drafting documents, correspondence, and reports.
• Maintain accurate databases, registers, and records.

Cross-Directorate Administrative Support

• Provide flexible administrative support to other teams and departments across the organisation
• Assist with organisation-wide projects, initiatives, and events.
• Support internal communications by helping to collate, prepare, and distribute information across teams.
• Contribute to maintaining a collaborative and efficient office environment by responding to requests for assistance from colleagues.
• Update and maintain accurate records on the organisation’s database and CRM systems, ensuring member and stakeholder information is current, logging key interactions, meetings and decisions
• Work with colleagues across teams to ensure consistent and effective use of the CRM system

Governance Support

• Ensure papers are prepared in line with requirements for Board and Committee meetings
• Assist in preparing and circulating papers for Board and Committee meetings.
• Support the collation of briefing packs, reports, and other governance documentation.
• Ensure governance records and documentation are stored securely and are easily accessible.

Programme Support

• Provide logistical support for programme-related events, workshops, and stakeholder sessions.
• Provide administrative support to programmes teams, including scheduling meetings, coordinating diaries, and booking travel or venues.
• Support the tracking of grant applications, grant decisions and grant awards, liaising with the projects team to ensure the effective flow of information.
• Monitor enquiry inboxes within programme team, including around incoming grants queries and ensure efficient tracking to resolution
• Assist with the preparation and circulation of programme documentation, reports, and presentations, including for grant review panels
• Support the monitoring of programme timelines, deliverables, and action points by maintaining trackers and follow-up lists.
• Liaise with members and grant holders on administrative or finance issues
• Assist in the collection, preparation and logging grant or project reports
• Liaise with finance to record project finances accurately

Meeting and Event Coordination

• Support the scheduling, logistics, and administration of Board, Committee, Grants Panels, Leadership Team meetings and team away days
• Assist with minute-taking and tracking action points where required.
• Help organise venues, catering, and accommodation for meetings and events.
• Provide support for wider organisational events and staff meetings as appropriate.
• Arrange travel and accommodation bookings for trustees, senior staff, and external guests where required, ensuring value for money and compliance with organisational policies.

Communication and Stakeholder Liaison

• Act as a professional first point of contact for routine enquiries to the leadership.
• Support effective communication between teams, trustees, senior leadership, staff, and external partners.
• Coordinate and share information across teams in a timely and accurate manner.

Other duties

- Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
- Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
- Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
- This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.

How to Apply

CV and a covering letter outlining how you meet the job description and person specification, are to be uploaded via our external recruitment Platform Hireful. The supporting statement should be no more than 2 sides of A4.

The closing date for applications is 28th August 2026

1st interview: Friday, 4th September 2026
2nd interview: Thursday, 10th September 2026

In line with GDPR, we ask that you do NOT send us any information that can identify children or any of your Sensitive Personal Data (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning health or sex life and sexual orientation, genetic and / or biometric data) in your CV and application documentation. Following this notice, any inclusion of your Sensitive Personal Data in your CV/application documentation will be understood by us as your express consent to process this information going forward. Please also remember to not mention anyone’s information or details (e.g. referees) who have not previously agreed to their inclusion.