Purpose of the Job:

· To provide professional and effective OISC regulated casework as well as advice, guidance and support to a broad range of RMC’s service users.

· To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.

· To support and supervise colleagues on a lower level of OISC regulation and designated volunteers.

· To deliver presentations and represent RMC at meetings/events when required by management.

· To take responsibility of projects related to the job

Principal Tasks

Working within the team

· To ensure the requirements of OISC are respected and met during the delivery of immigration related advice and casework.

· To assist the senior colleagues and managers in order to drive efficiency, quality, systems improvement and target achievement.

· To supervise and/or manage colleagues on a lower level of OISC regulation and designated volunteers.

 Casework and advice

· To offer advice, advocacy and support to service users with various aspects related to their welfare as requested by the management of RMC and funders’ requirements.

· To deliver the appropriate level of casework either independently or under supervision depending on the level of OISC registration.

· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.

· To provide appropriate support and mentoring to any volunteers that are under your supervision.

• To be responsible for the day to day delivery of specific projects if requested by the Operations Manager–this is flexible and could change depending on the nature of funding.

· To represent RMC at external meetings and events when required by senior colleagues. 

· To maintain effective working relationships with partners and stakeholders.

Support Coordinator

This is an exciting opportunity to join our team in Coventry. We’re looking for an enthusiastic, motivated and well organised individual to join us in delivering a Stroke Recovery Service across the city.

Position: Stroke Association Support Coordinator

Location: Coventry (office based in Coventry with extensive travel across area)

Hours: 28 hours per week

Salary: Salary circa £18,400 per annum

Contract: Permanent. Our services are contracted; we currently have funding for this contract until 31 March 2021

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 12 July 2020

Interview Date: 29 July 2020

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Reporting to the Stroke Association Support Manager, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. The coordinator will provide personalised information, advice and support with regular reviews throughout, including a formal six-month post stroke review.

Key responsibilities will include:

• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan
• Undertaking formal post stroke reviews at six months with all stroke survivors

About You

Applicants are likely to have a background/experience in:

• have a background in a caring and/or charity profession supporting people with disabilities
• be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

This role is office based, but extensive travel is required across Coventry and occasionally further afield.

The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice.

Social Prescribing Link Worker

We have rewarding opportunity for a Social Prescribing Link Worker to focus on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. If you feel you could connect to people, community groups and statutory services for practical and emotional support, we would love to hear from you!

Position: Social Prescribing Link Worker

Location: Birmingham or North Solihull

Hours: Full and part time hours available

Salary: £19,000 - £19,986

Contract: Fixed term to the end of September 2021

Benefits: The provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: 12th July 2020

Interview Date: 15th, 16th and 17th July 2020

Social Prescribing Link Worker will be integrated into the wider multi-disciplinary team of a PCN. This is part of NHS England’s Long Term Plan, which commits to building the infrastructure for Social Prescribing in primary care.

The Role

As Social Prescribing Link Worker, you will provide one-to-one support to people who are referred to you by GPs and the wider PCN team, helping them to increase their active involvement with their local communities. They may have issues such as debt, poor housing and physical inactivity, as well as loneliness, isolation and low level mental health concerns which affect their health and wellbeing.

The role will build trusting relationships with people, create a shared personalised care and support plan and connect them to community groups, VCSE organisations and other services. This approach particularly helps people with long term conditions (including poor mental health), people who are lonely or isolated, or who have complex social needs which affect their wellbeing.

About You

The Social Prescribing Link Worker will:

• Be a good listener, have time for people and be committed to supporting local communities to care for each other.
• Have experience of working positively with people facing complex social and emotional challenges.
• Have a good knowledge of the area in which you’ll be based and what groups, activities and services are available there.

For the Birmingham post an ability to speak another community language, or languages, would be highly desirable and some weekend working will be required.

An interview is guaranteed to suitably qualified and experienced people with disabilities. All successful applicants will be subject to an enhanced DBS check.

About the Organisation

A leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to our staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Floating Support, Befriending, Community Family Worker, Social Worker, Community Navigator, Peer Support Worker, Welfare Support, Family Worker, Family Support Worker, Benefit, Care, Therapeutic, Therapy, Advice, Adviser, Health, Wellbeing, Social Care, Social Care Services, Health and Social Care.

Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.

Full-time (35 hrs p/w) Fixed-Term Contract until 31st March 2021.

Wolverhampton Hospital

Ref: CWM-202

Are you a driven, proactive and compassionate individual looking to make a significant difference to the lives of vulnerable young people? Have you had personal experience of the Criminal Justice System or experience of engaging positively with young offenders or other vulnerable groups?

If so, join St Giles Trust as a Caseworker and work on a new project that will provide tailored support to victims of violence under 25.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

You will focus on assessing referred clients and producing support and risk management plans based on these assessments, promoting inter-agency collaboration in the assessment and planning process. You will also deliver a holistic and practical support service, working individually or with colleagues, including offering social and housing support, accompanying to appointments or appearing in court and debt advice.

Closing cases efficiently and positively, identifying referral routes for on-going support should serious problems develop in the future, is an important aspect of the role, as is forming strong relationships with external agencies. 

What we are looking for:

• To have worked on an offender-led support project, personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence near Wolverhampton 

• To be willing to provide a DBS check and other disclosure as required

• Track record of engaging positively with young offenders or other vulnerable groups.

• Experience of providing support, advice and advocacy and the ability to assess clients’ needs

• Strong communication and IT skills, particularly MS Office

• The ability to use and develop monitoring systems to record all aspects of the project

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

Closing date: 16th July 2020. Interviews: 24th July 2020 (due to social distancing measures, interviews will be held via video).

My client based in West Midlands is looking to recruit a Housing Support Worker on a temporary basis for around 4 months initially.

The role will require flexibility as there will be some occasional weekend work involved, there will also be extensive travel within local areas when visiting service users at a in accordance with social distancing guidelines.

You will need an enhanced DBS check issued within the last 12 months to be able to work with this client group.

As the Housing Support Worker, you will be carrying out a range of duties, some of which are as follows:

- Supporting vulnerable people dealing with homelessness

- Helping to break the 'cycle' of homelessness

- working with service users to overcome barriers such as substance misuse/addiction issues

- Advising on benefits and signposting to other organisations for relevant support

- Carrying out risk assessments

- Writing out tailored support plans to ensure key objectives are achieved during their time with the provider

- Helping service users find sustainable, long term accommodation

This is an exciting role ideal for a passionate housing support worker who enjoys helping vulnerable people to live a better quality of life and to make better decisions to help them overcome their barriers.

If you are available at short notice or immediately, are passionate about empowering vulnerable people, have an enhanced DBS check and drive with access to your own vehicle, please send your CV to [email protected] Please ensure your CV has your contact details so i can contact you for a confidential chat regarding this role.

I look forward to hearing from you!

Your expert recruitment consultant is Haleema Farid, call today on 0121 685 8711 or email [email protected] Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy.

Who we are looking for 

We are looking for a motivated and talented Participant Support Manager to join our Participant Support team. The role will lead a multi-tiered team providing the interface between the organisation and our teachers and leaders on a range of our programmes and provide varied support to these participants. The expectation is that the Manager will also act as Business Partner across a number of programmes acting as the point of escalation for the programme externally ensuring we deliver a timely and high quality experience. This role will act as the point of escalation for the programme externally with our Partners ensuring we deliver a timely and high quality experience.

Internally, the Participant Support Manager will work collaboratively with the Programme Leader, providing advice and strategic support in regards to participants and partners and work in a matrix structure with other programme operations departments. The Manager will be responsible for overseeing the quality of engagement with their participants/partners and maintaining an excellent participant experience. They will lead on the development of participant/partner engagement and communication plans and ensure all programmes under their leadership are accurately tracking participant engagement.   

Based in one of our London, Manchester or Birmingham offices, and reporting to the Participant Support Associate Director, you will be an individual with experience of delivering excellent customer service. We are looking for someone who has previously managed multiple stakeholders, including the ability to deal with difficult conversations. The successful candidate will have excellent written and oral communication skills, good budgeting skills, and will be able to take a strategic approach to the end to end programme journey.

Who are Ambition Institute? 

Ambition Institute has one purpose: to help educators serving children from disadvantaged backgrounds to keep getting better. With our new organisation, and more than ten years of collective experience in working with educators at all levels, we believe that exciting opportunities lie ahead. We are a graduate school for educators, and we apply academic rigour to our learning design, drawing on frontline insights from schools into what works in practice. Our programmes leverage the latest evidence from international experts, which means we think carefully about what is taught, how, and in what sequence. We work collaboratively to enable school improvement for the benefit of pupils, particularly those from disadvantaged backgrounds.

Our offer 

We are happy to announce that we will be able to offer you: 

• Flexibility on how you work – agreed between you and your line manager 

• A competitive annual leave entitlement of 25 days, plus bank holidays 

• 2 additional annual leave days for 1 day booked during December over the festive period 

• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate) 

• Competitive salary rates

• Access to an interest free season ticket and bike loans, as well as eyecare vouchers 

• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters. 

• A robust learning and development offer that ensures your continuous professional development 

How to apply 

All applications must be received by the closing date, 09:00am on 20th July 2020 

The expected timeline for interviews is as follows: 

• Interviews: w/c 27th July 2020 

To apply for this role, or any of our other vacancies or for any questions or queries please visit our website. 

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

Together is an amazing place to work. And it’s not just because we’re one of the UK’s oldest and most respected mental health charities. It’s because we put the people who use our services at the heart of everything we do – supporting and enabling them to take control of their lives and make a positive contribution to the community.

We are looking to expand our workforce by recruiting one full time support worker to join our Floating Housing Related support team. You will be part of a team, working in a fast paced environment where no two days are the same.

You will work across Warwickshire, so access to a car is essential. You will have your own caseload of clients and will work autonomously, identifying people’s goals completing assessments and risk management meetings.

By working alongside people with disabilities your work will be vital in helping people to manage and sustain their tenancies, prevent and relieve homelessness, deal with debt, benefit issues and promote independence.

You will support the most vulnerable people in our community who experience mental ill-health, learning disabilities, physical disabilities, sensory impairment and autism. Experience of all areas is not essential as full training will be provided to the right candidate.

We have a firm commitment to encouraging fairness and diversity in our work force and we welcome applications from disabled people and those from BME backgrounds.

Are you a calm, organised and forward-thinking individual with experience supporting people with complex needs and who are, or have been, rough sleeping? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Welcome to Aquarius as an Engagement Navigator - Rough Sleepers.

 Right now, one of our partners, Aquarius Action Projects, is looking for an Engagement Navigator to join their team. Based in the West Midlands, Aquarius helps people overcome the harm caused by alcohol, drugs and gambling working closely with individuals, family and friends.

Your main objective is to support individuals people aged 18-25 who are currently entrenched rough sleepers to move away from the streets into settled secure accommodation and to access the support they need to remain off the streets. You will achieve this by providing long-term, personalised support which is not time-limited and is flexible enough to meet the changing and complex needs of this client group.

You will allow increased access to key services, including health care, substance misuse services, accommodation and employment and develop the skills and capabilities of each individual. Keeping up to date with, and lead on, emerging clinical practice for the Service and project managing the implementation of any agreed changes within clinical practice, providing training where needed, are also key duties.

 An energetic and confident self-starter, you will have a qualification in health/social care, youth and community work (e.g. NVQ Level 4 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we will consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 4 Health and Social Care.

You will have proven experience of individual client work in an addictions or social care setting with adults/young people and sound knowledge of primary, secondary and other outreach settings and alcohol and health-related issues. An excellent communicator, both verbal and written, with strong interpersonal, networking and relationship-building skills, you will also have a flexible, professional and structured approach to your work and actively support the introduction of new ideas, methods and processes to your working practices. Aquarius would welcome applicants who have lived experience of homelessness or related issues.

The salary for this post is £23,420 - £26,804  dependant upon experience.

 This post is offered as a full-time, fixed term contract ending July 2021.

 The closing date for this post is 14th July 2020.

 In return, you can expect some great benefits, including 32 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website. 

 Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Title: SENDIASS Coordinator
Location: Warwickshire
Department: SENDIASS
Hours of work: Full time, 36 hours per week
Salary Details: £26,465 per annum

About KIDS

KIDS is a national charity which has been supporting disabled children, young people and their families since 1970.

We work with children, irrespective of their disability or impairment, from birth through to 25 years. Each year we support over 15,000 disabled children, offer over 120 different services and work with about 80 Local Authorities across England.

We are passionate, caring and trusted and our vision is a world in which all children and young people realise their aspirations. We offer support and practical help for families, every step of the way.

About the Role

As a SENDIASS Coordinator, you will be supporting disabled children, or young people and their families, accessing our services. This is a great opportunity to develop your skills in a rewarding role, and gain a strong sense of achievement.

• You will coordinate and develop a high quality SEND Information, Advice and Support Service for children and young people with SEND aged 0-25 years and their parents and carers in compliance with the SEND Code of Practice and national and local standards. 
• You will work strategically to support the development of SEND services in the area.

About You

To be able to carry out this role we would expect you to have the following characteristics:

• Minimum of 2 years’ experience delivering services to Children, Young People or families with SEN or disability
• Educated to a minimum of level 3
• Minimum 1 years’ experience of team leadership
• Ability to manage service and own workload
• Proven ability to manage the day to day responsibilities of direct service provision
• Ability to create and manage networks
• Experience of multi-agency working
• Minimum 1 years' experience within a customer facing role
• Experience of delivering training and or presentations

Advertising End Date: 17 Jul 2020
Interviews for this role will be held the week beginning 20 July.

TO APPLY AND FOR MORE INFORMATION

Please click ‘Apply’ to be redirected to our website to apply online.

No agencies please.

Support Worker (Community Based) 

28 hours per week* 

Kidderminster 

£9.43 per hour 

Our client currently has one opportunity for a support worker for the Wyre Forest area. 

The post is to work with older and vulnerable people in the community. They provide a wide range of high quality services to help older and vulnerable people to remain independent in their own homes. The primary role is to visit people in their own homes, giving advice and guidance, meeting their support plan outcomes and to monitor health and safety systems.

They are looking for people who can demonstrate experience of providing support services to older and vulnerable people and who are highly motivated, good team players who have good communication and customer care skills. You will need to have your own transport, be responsive and be able to problem solve and work on your own initiative.

Please note successful applicants will be required to have an enhanced DBS.

* Flexible working over a seven day rota (to include days, evenings, nights and weekend working

Advise & initiate action on property issues in local churches, oversee quinquennial inspections and manse inspections, provide advice on technical matters to Synod Committees.

We are looking for someone who:

- has experience of property matters either through extensive operational management or through the practice of a relevant profession, while holding appropriate qualifications at higher or professional level;

- has some knowledge of charity procedures;

- is a team player and is used to working collaboratively;

- possesses effective oral and written communication skills;

- possesses sound IT skills; and

- has a willingness to work within the Christian ethos of the United Reformed Church.

Part time 18.5 hours per week

Citizens Advice Wolverhampton has secured funding from The National Lottery Community Fund to develop community based advice in the Low Hill and Wednesfield area of Wolverhampton. It will give easily accessible advice on a range of issues including benefits, financial capability, housing and family breakdown. This will enable more people to address problems at the earliest possible stage and reduce the chances of them escalating to crisis point.

We are seeking to appoint two Community Liaison Workers to help:

• develop a community based advice service
• build and maintain relationships with local people and organisations
• recruit and support volunteers
• advise and empower people in order to tackle the problems they are experiencing

Interviews have been provisionally scheduled for: Thursday 16th July

Interviews are likely to be done via remote video applications such as Zoom or Google Meet, and will include an exercise. Please inform us which interviewing media you are able to access on your application form.

If you do not hear from us within 2 weeks of the closing date please assume you have been unsuccessful.

Assistant IT Manager

This is a role where you can make your mark. With your experience of leading or managing a technical team coupled with your operational experience of IT infrastructures and networks, you will have the opportunity to be part of shaping technological solutions that manage their service provision today and provide solutions that support our growth in the future.

Assistant IT Manager Responsibilities:

As their Deputy Technology Manager, you will be responsible for managing and developing a small team and report into the Technology Manager. You will manage the day-to-day service delivery in a mixed Windows and Mac environment.

Responsibilities will include; overseeing IT infrastructure and ensure it is fit for purspose, identifying potential issues and possible opportunities. Ensure Help desk runs smoothly and jobs are prioritised to business needs. Responsible for 3rd line trouble shooting. Have the ability to interpret and produce relevant KPIs.
Key systems are VN Ware, CISCO, LAN, WAN, DNS and DHCP

There may be the occasional need to be On Call over weekends and evenings.

Assistant IT Manager Requirements:

So that you can make your mark as quickly as possible, we will need you to be a true team player, have a proactive and collaborative style and an infectious drive to embed a service and results focused culture throughout your team, as well as a genuine desire to develop your team to release their full potential.
Strong knowledge of VN Ware, Cisco, Lan, Wan, DNS and DHCP is esstiential. Previous experience of Managing a team. The ability to priorites workload and identify security issues. You will ideally be a member of chartered insititute of BCS although this is not essential. Have a minimum of 2 years Managment experience.

About the company:

Their mission, simply put, is to change the lives of disabled children and their families. They provide access to the vital equipment they rely on, offer information and support through their team of dedicated healthcare professionals, sponsor pioneering medical research into the causes of birth defects and offer families a voice through our campaigns for change.

They are not like any other charity. All of the stock in their  stores is new, donated by retailers, allowing them to create a heaven for bargain hunters and savvy fashionista shoppers who want high street products at discount prices.

What they do and how they do it is unique and being part of the family is very special. Their team members are passionate about what they do and the contribution they make in helping the families they work with.

This is a truly great opportunity to make your mark and be part of creating something amazing!

Location: Cannock, WS11 7GF (with occasional travel)

Job type: Full Time, Permanent, 37.5 hours per week

Salary: up to £36,000 per annum depending on experience

Benefits: they can offer you the flexibility you need to help you strike the right balance between home and work. In addition to a competitive salary, you will also receive 31 days holiday (including Bank Holidays), health cash plan membership, team member store discount, company sick pay and pension scheme membership…. and of course the satisfaction of knowing that what you do is making a difference!

You may have experience of the following: IT Manager, Technical Support Manager, IT Support Manager, Infrastructure Manager, Network Manager, Helpdesk Manager, Technical Support Engineer, IT Support Engineer, IT Support Technician, Senior IT Support Engineer, Assistant IT Manager, Assistant Support Manager, etc.

Ref: 93282

Advice & Information Helpline Worker 

Birmingham 

£18,246 (£9,123 for part time positions)

37.5 and 18.75 hours per week

The helpline is open 7 days per week hours 9 am to 11 pm

Our client is a leading provider of mental health services in Birmingham and the West Midlands.

As an Advice and Information Helpline Worker, you will be providing support for those experiencing mental health difficulties through a helpline service and the Talking Space Crisis Café.  The helpline service is aimed at service users and their carers living in Birmingham and works alongside the Talking Space Crisis Café to offer support to people in who are experiencing crisis and need to speak to someone face to face.

You will be providing advice and signposting for people calling the Helpline as well as providing face to face support to those accessing other services such as the drop-in service and the Crisis Café.  The support offered will include (but is not exclusive to) receiving referral calls from people who may be experiencing crisis, people looking for more general assistance and information about services, carers looking for advice and services, and other community support services. You will provide appropriate information about other services and/or signposting to external partner agencies. 

You will be working in a community focused way to ensure that local organisations are aware of the provision, ensuring that you retain close and effective links with local organisations as well as keeping up to date with any pertinent changes to local provision.

The helpline is a 7 day a week service from 9am -11pm Under the direction of the service manager you will support the running of the service in line with contractual requirements, our client’s Vision and Values, its operating Policy and Procedures, and any relevant legal requirements.

You will have experience in the mental health field, with experience of supporting people to be in control of their lives. You will also be able to demonstrate the ability to work with strong values and work within a recovery approach. If you feel that you meet the requirements of this position they would like to hear from you.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

People are key to the success of the organisation and our client is recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

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