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Administrator jobs in central london, greater london

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Kids for Kids, Remote
£19,500 per year
Posted 2 weeks ago Apply Now
Closing in 6 days
The Children's Trust, KT20, Tadworth (Hybrid)
£14,742 per year (pro rata to £24570 Full time equivalent)
Are you an enthusiastic & engaging individual with credit control experience? Got a keen eye for detail & can work to tight deadlines?
Posted today Apply Now
Closing in 4 days
The Royal College of Radiologists, Central London (Hybrid)
£26,884 per annum, with pay progression up to £30,780 per annum within two years employment, plus excellent benefits
Posted 4 days ago
Rape Crisis South London (RCSL), Croydon (On-site)
£27,500 - £29,187 per year
Posted 1 week ago Apply Now
Age UK Lambeth, London (On-site)
£13.85 per hour
Join Age UK Lambeth as our Office Administrator & Customer Advisor – help older people live well and keep our office running smoothly.
Posted 5 days ago Apply Now
Closing in 4 days
St Josephs Hospice Hackney, Hackney (Hybrid)
Band 3: £26,535 - £29,762 per annum
Posted 5 days ago
Closing in 2 days
Hestia Housing and Support, City of London (On-site)
Between 28373.74 and 28373.74 GBP per year
Posted 1 week ago
Closing in 5 days
Charity People, Bermondsey (Hybrid)
£29,500 per annum
Posted 1 week ago Apply Now
Closing today at 23:30
Just Finance Foundation, Greater London (Hybrid)
£30,000 FTE (£24,000 pro rata)
Posted 3 weeks ago Apply Now
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Remote
£25,500 FTE (£7,650 pro rata for 1.5 days)
Part-time (1.5 days (12 hours a week))
Contract (12 month contract)
Job description

Fixed-term contract (12 months, with possibility of extension)

1.5 days a week (12 hours – ideally split across days, with Wednesday mornings being preferable)

£25,500 FTE (£7650 pro rata)

Location: Remote, with optional working day per month in central London

Reports to Director

Application: CV and cover letter required

 

The Loss Foundation provides free specialist support to those grieving the loss of a loved one to cancer. Our work ensures that no one has to navigate bereavement alone. As we continue to grow and expand our reach, we are looking for a Charity Administrator who can help us deliver a warm, professional, and responsive service to everyone who contacts us.

About the Role

The Charity Administrator will be the first point of contact for the public, handling all email and telephone enquiries with compassion, clarity, and professionalism. Many of the individuals contacting us are bereaved, and although this is not a counselling role, it requires a calm, sensitive, and emotionally mature approach.

The post holder will also support the administration of training enquiries, maintain spreadsheets and systems, and ensure the smooth running of key communication processes. This is an important role that helps shape people’s first experience of the charity and supports the wider team in delivering our services.

Key Responsibilities

Public Enquiries & Communication

· Respond promptly and warmly to all phone and email enquiries.

· Communicate sensitively with individuals who may be grieving, maintaining emotional warmth and professional boundaries.

· Provide accurate information about our support services, events, and resources.

· Represent the charity’s ethos through clear, compassionate communication.

Training Enquiries

· Act as the first point of contact for training-related emails and requests.

· Maintain spreadsheets and administrative systems to track enquiries, bookings, and follow-up actions.

· Liaise with the Director to ensure training enquiries are processed efficiently.

Administration & Organisation

· Maintain accurate records, spreadsheets, and digital systems.

· Support the maintenance of internal calendars, logs, and shared documents.

· Assist with general administrative tasks requested by the Director.

· Uphold confidentiality and GDPR standards at all times.

Outreach & Signposting

· Share information about the charity with councils, community organisations, and services as required.

· Support simple introductory outreach activities to raise awareness of our offerings.

General Responsibilities

· Work in alignment with the values and ethos of The Loss Foundation.

· Participate in team communication and supervision where appropriate.

· Undertake any other reasonable duties in line with the role.

About You

We are looking for someone with excellent organisational skills, a compassionate communication style, and the professionalism to handle sensitive or emotive enquiries. You will be someone who stays calm under pressure, manages detail well, and takes pride in helping things run smoothly behind the scenes.

Key Skills and Experience

Experience in an administrative, enquiries-based, or customer-facing role.

Strong written communication skills and a warm, steady phone manner.

Excellent organisational skills with strong attention to detail.

Confidence using spreadsheets (Excel/Google Sheets) and digital tools (Mailchimp, wordpress).

Experience handling sensitive information or emotional subject matter.

Ability to work independently and remotely.

Key Qualities

Compassionate, grounded, and emotionally mature.

Highly organised, reliable, and proactive.

Sensitive to the needs of bereaved individuals.

Calm and confident when managing competing demands.

Committed to our ethos and values.

What difference will you make?

As the first point of contact for many people, you will play a crucial role in ensuring that those reaching out - often during very difficult times - feel welcomed, informed, and supported. Your organisation and attention to detail will help the charity deliver its services smoothly, respond to training interest effectively, and maintain a consistent presence for those who need us.

Your work will directly support our mission to ensure that no one faces grief alone when they lose a loved one to cancer.

Application: CV and cover letter required

Application resources
Application Instructions

A cover letter and CV are required to apply.

Posted by
The Loss Foundation View profile Organisation type Registered Charity Company size 1 - 5

Supporting people bereaved by cancer through compassionate, evidence-based services so no one has to navigate grief alone.

Posted on: 03 December 2025
Closing date: 02 January 2026 at 22:00
Job ref: Admin
Tags: Administration, Customer support, Data Entry, Database Management