Job Title: Administrator

Salary: Depending on experience

Length of Contract: 6 months

Based: London – flexible (home or office based)

Closing date: 03 November 2021

About us

BAAG is a unique advocacy and networking agency which aims to support humanitarian and development programmes in Afghanistan. Founded in 1987, we have around 30 member agencies and work closely with Afghan civil society groups, reflecting Afghan views and aspirations. BAAG is the only coordinating agency of its kind in the UK. It is a source of expert advice for policymakers, donors, media, and the public.

About the role

This role will partially support a new project funded through the Open Society Foundation to support advocacy for continued support to the Afghan State and Afghan civil society and the contribution they can make to the future of the country as well as provide general administrative support to the orgnaisation.

The Administrator will join a small team to provide effective administrative support to BAAG and its Director and some support to other self-servicing staff. S/he will review and update current recording and information management and some financial tasks.

S/he will be expected to be a full member of the team and take on other duties that are consistent with the job of Administrator and manageable. S/he will report to the Director.

About you

You should possess knowledge or interest in the Afghanistan context and have demonstrated experience providing reliable administrative support in an office or related setting.  You will be detail oriented, self-motivated, and have strong writing skills. You should possess strong communication skills, with a track record of communicated to a wide range of stakeholders of various diverse backgrounds. You should be proficient in Excel and be able to read budgets and support finance tasks. You will uphold BAAG’s core values, including on inclusion, accountability, gender equality, and do no harm.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

If you have not been contacted by CoB 05 November 2021, please assume your application was unsuccessful.

Closing date: 03 November 2021

Planned Interview date: week beginning 15 November 2021

Centre 404 is a prominent and successful charity that offers friendly, reliable and person-centred support to people with learning disabilities, autism and their families. We currently operate across 6 London Boroughs.

We have a fantastic new opening for a highly organised and practical professional to join our Central Team as an EA to our CEO and Board of Trustees, in addition to offering comprehensive administrative support to the company.

The post holder will oversee aspects such as diary management and scheduling, liaising with senior managers, funders and other professionals and partners and organising and minuting committee meetings. In addition, they will manage some of the organisation’s administration, such as insurance renewals, maintenance of records and archives and coordinating work towards external accreditations.

We are looking for someone who has the ability to effectively balance multiple demands, and is keen to make this role their own and add value to the team. The right person will be able to take on current systems and use their organisational abilities to develop the role and source innovate ways of working to support the wider work of the organisation. They will also need to demonstrate excellent standards of written and verbal communication, as well as the ability to handle effective professional boundaries and relationships with people at all levels.

This is an excellent opportunity to provide support to the CEO and Board of Trustees for a fast-paced, growing organisation that has a real positive impact on the communities it supports.

If you have any questions or would like to have a chat about the role, please feel free to get in touch. 

Closing date: 20th November 2021 although applications will be considered for shortlisting on a rolling basis, and the closing date will be brought forward if a successful candidate is found prior to 20th November.

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

Do you want to help build a world where everyone feels part of a community? 

Do you have experience in administrative, customer-facing roles?

Are you an organised, detail-oriented person?

If you answered yes to all of the above, this could be the role for you!
 

We’re looking for a community administrator with strong communication and interpersonal skills, excellent attention to detail and experience in customer service or other customer- or client-facing roles. The community administrator works closely with the Delivery Manager and our service delivery teams to ensure our community centre is a well-used resource.  

This part-time post plays a vital role in providing administrative assistance regarding our venue bookings, record keeping, key holding and facilities use. It is an exciting opportunity to support us to deliver our strategy by maintaining strong positive relationships with the community we support and wider partners in the area. This post will act as point of contact for venue hire queries as well as coordinate the out-of-hours cleaning and keyholding.

Therefore, the successful candidate will have experience in administration and record-keeping. If you are organised, personable and able to multi-task, this is a fantastic opportunity for you.

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16.  Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 134 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.  We are at an exciting stage of development. Our income has grown substantially in recent years and this growth has enabled us to develop our programmes and activities to reduce loneliness and social isolation in the local community by supporting more older adults, children and families.

The role

In this role, your responsibilities will include:

• Venue bookings administrator, communicating and managing hirings
• Records keeping, including basic finance tasks
• General point of contact regarding building use, monitoring and responding to queries
• Line managing the two cleaning / keyholding sessional workers
• Some out-of-hours opening/closing of the building (by arrangement)
• Marketing and outreach, including social media and our wordpress website

About you

You are passionate about the power of community to connect and support people, and you like to work in collaboration with others.  You are methodical with demonstrable experience in administration or a customer-facing role, particularly able to show administrative experience including managing records or database entries. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. 

About us

We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.

This role is full time, with flexibility for regular evening and occasional weekend working.

Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email:  recruitment @ timeandtalents . org . uk  (without the spaces) with your phone number and a suitable time for us to call.

The closing date is 09.00 on Monday 15th November; interviews the weeks commencing 22nd and 29th November

TO APPLY: All applications to be submitted online via CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without one.

COVID-19: the safety and wellbeing of our current and future employees remains a top priority, therefore while interviews are planned to be in-person, they will be conducted remotely by video if necessary.

St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.

The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them. 

We receive around 40% of our funding from the NHS and the rest is raised from the amazing generosity of the organisations and people who make our care possible. Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.

Job Purpose and scope

St Luke’s Hospice are looking for a clinical administrator to join the inpatient unit team on a 6 month fixed term basis, with the possibility of a further 6 month extension.

The post holder will work directly on the unit front of house desk providing high quality administrative support, whilst being flexible to provide cover for other clinical services.

The post holder will require excellent communication and organisational skills and be able to utilise these skills to communicate with patients and their families where needed.

The post holder will acknowledge this role is extremely confidential due to working with patients notes and working on our patient systems on a daily basis.

The post holder will be required to collect, collate and analyse data in relation to clinical activity and other projects as required within the clinical service.

Please see the attached job description for further details.

Interviews: Week commencing 22nd November 2021.

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by reading our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer.  We are launching an ambitious Digital Transformation Programme to seamlessly connect and engage Customers, Clients, Members and Staff and support our mission to train 1:10 of the population in mental health knowledge and skills.

What are we looking for?

We are looking for individuals who can effectively support our Client Delivery or SJA teams throughout the entire client journey as the first point of contact for either teams. You will carry out key administrative tasks to ensure delivery is carried out effectively, some of which include responding to enquiries, booking clients onto courses, arranging course materials and recording feedback on to the CRM system. The role holders will play a key role in ensuring smooth delivery processes whilst maintaining good relationships with new and existing clients.

You will be able to:

• Record new enquiries and booking information accurately on the CRM system for new client course deliveries
• Monitor shared inbox and answer or allocate enquiries to appropriate Development and Delivery Consultants
• Respond to enquiries via phone and email, and escalate to relevant consultants as appropriate
• Order training materials for each client  course delivery, collaborating with supply chain team
• Match Associates with each client 
• Coordinate with clients for booking confirmations and follow up feedback
• Pull accurate reports for weekly sales and impact records
• Develop good working relationships with other teams and peers to support overall delivery
• Collaborate with key SJA stakeholders to recommend solutions to resolve issues

You will have:

• Experience working within a busy team providing high quality administrative support
• Experience managing email and phone enquiries
• Experience managing administrative processes on a CRM system
• Good attention to detail and ability to input information accurately
• Excellent customer service skills
• Ability to develop good working relationships with key stakeholders
• Ability to prioritise and meet deadlines

Desirable skills:

• Experience providing administrative support for a training delivery team
• Knowledge of CRM systems
• Ability to manage a changing workload
• Awareness of mental health and wellbeing in the workplace
• Flexible and willing to learn new techniques, systems and processes

Looking after you

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

What we offer:

• 25 days annual leave plus bank holidays
• Two wellbeing breaks, in summer and winter
• Free Mental Health First Aid training
• Employee Assistance Programme with a 24-hour helpline from Health Assured, occupational health and counselling
• Free flu jab to protect your health in winter

Employee benefits after probation period:

• Investing in your professional development, including qualifications and mentoring
• Death-in-service and critical illness cover
• Enhanced maternity and paternity leave
• Free eye test and £55 towards glasses
• Cycle to work scheme with an interest free loan to buy a bicycle
• Matched pension scheme (up to 5%)
• Flexible working hours and access to flexible ways of working
• Commitment to volunteering
• Fun Club, festive events and celebration
• Team lunches and events
• 'Bonusly' employee recognition and reward scheme

Interested? How to apply

For the full job description and person specification please see the attached documents or go to our website for further information.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is 2nd November 2021.

Mental Health First Aid England is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or those who are pregnant or on maternity leave. We are especially keen to encourage applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

The Institute of Ismaili Studies in central London has the object of promoting the scholarship and learning of Muslim cultures and societies, historical as well as contemporary, and a better understanding of their relationships with other societies and faiths.

The Executive Administrator will provide confidential support to the Office of the Director and Board Secretariat, and will work in close collaboration with the Board of Governors, its senior management and staff. This distinctive role will involve undertaking administrative duties, to include organising meetings and drafting minutes, managing calendars, creating relevant reports and maintaining the online portal. The post-holder will also be responsible for the development of the annual operational plan and budget, and will coordinate travel arrangements as appropriate.

The successful candidate will have proven experience of working within an Institution of Higher Education or the charity sector as an Executive Administrator; with relevant exposure to handling confidential information, report writing, managing budgets and contracts. The person we are looking for will have good computer literacy skills and proficiency in computer applications, including Microsoft Office Suite. You will be adept at working in a high pressure environment and have the ability to retain tact, diplomacy, discretion and patience. Due to the nature of this role, willingness to work on the occasional evening and weekend is essential.

Due to UK Immigration regulations we can only accept applications from candidates who have a legal right to work in the UK.  Immediate starters are actively encouraged to apply.

Please apply via our website where you can also download the job description and person specification.

The closing date for applications is 17 November 2021 and the successful candidate will start as soon as possible.

The Abbey Community Association is a charity operating out of a large community centre and hub in the heart of south Westminster, bringing together local people and organisations to address local community needs.

We are recruiting for three part-time posts as part of our Women Off to Work (WOW) programme funded by The National Lottery Community Fund. Through this programme, we have developed a holistic training and "into-work" programme for women in south Westminster, and neighbouring areas, particularly those of Muslim and Arabic-speaking backgrounds. We will deliver life and vocational skills training, wellbeing and general employability support through work experience placements, internships, job brokerage and practical advice on employment and self-employment. We provide women with opportunities to gain formal and accredited training qualifications and provide support with tailored into work action plans.

The Programme Administrator will support the WOW team in the successful delivery of this important programme.

To ensure that Merstham Community Facility Trust (MCFT) is able to maximise the hiring of its rooms to local people, groups, providers and businesses such that the income generated enables the charity to meet its core costs.

MCFT was started by a small group of local people who wanted to make their community a safer, happier, and better place. Fourteen years later it has grown to become an organisation that delivers a multitude of projects that support, connect, and empower the community.

MCFT seeks to provide opportunity, access, and services to all within our local community, in responsive and inclusive ways.

MCFT is based at The Merstham Hub a great purpose-built community building that we share with the Council’s Library, the Merstham Mix (a community café) and the YMCA. MCFT is a place that thrives on community spirit and has a team of warm, friendly, and dedicated staff and volunteers.

We have a wide range of activities and services and enable a wide range of other organisations and people to bring their services to the community. This includes our Community Fridge, a Food Club, a Community Allotment, Repair Café, IT Buddies and even a Trishaw!

Over the last year MCFT has been rebranded, resulting in a new website, logo and Instagram page. We are looking for someone to capitalise on the opportunity this presents and be our Hub Promoter. This role will aim to increase the number of bookings at The Merstham Hub, through building strong relationships with the regular hirers and developing creative ways of promoting the space. In addition to room bookings there will also be several exciting community events throughout the year to help promote.

We are looking for someone who has strong relationship building, communication and organisational skills to play a key role in the development and impact of MCFT.

Applicants must provide a Supporting Statement, which addresses the requirements of the Job Description and Person Specification.

”We sort out problems together, for good.”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns

Operations Administrator

NJC Scale 5 - £25,896 to £28,205 per annum pro rata

Part-time 22.5 hours (9.30am - 2.00pm Monday to Friday)

Permanent Position

Funded by London Borough of Southwark.

Working as part of the Operations Team, you will undertake a range of administrative and support duties to ensure the smooth running of Citizens Advice Southwark.

You will need significant experience of administrative work in an office setting, either paid or voluntary, experience in using IT and a commitment to work within the aims, principles and policies of the Citizens Advice Service.

The successful applicant will be experienced in providing administrative support in a busy work environment, including maintaining financial records using Sage or similar software, and using Microsoft office suite of packages, especially excel. You will have good interpersonal skills and the ability to relate to a wide cross section of the public, as well as the ability to prioritise and manage your workload effectively.

The post holder will be required to work between our Peckham, Bermondsey and Walworth offices according to operational needs, and at other locations within the Borough of Southwark.

Closing date: 9.00 am Monday 1 November 2021

Interviews: Friday 5 November 2021

For further information and an application pack please visit our website via the Apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

National children’s charity is looking for an enthusiastic individual with great organisational and data skills to join its fast-paced Service Delivery team. You’ll help drive our services by supporting logistics, planning and delivery and managing data across our Children’s Services team. Used to taking initiative and managing multiple priorities, you’ll help us make an impact on the lives of thousands of children.

We have a vacancy in the London Hub for an Administrator working 17.5 hours per week supporting our Kensington and Chelsea, Hammersmith and Fulham (KCHF) branch. This is a permanent role and you would be joining a dedicated team of Hub staff and volunteers. 

The role is based at our KCHF office (W10 5XL) with opportunities for home working.

You will be joining PEAS at an exciting time as we move into implementing our new ambitious strategy, PEAS 2022-2026 – Growing PEAS schools. Supporting all schools. During this period we will grow our school networks to double their size, launch in a third country and expand our wider impact by strengthening education systems.

As Finance and People Administrator, you will be a key support to the UK Finance Manager in delivering strong financial management objectives, whilst ensuring the effective functioning of the UK team. You will support the People and Culture Lead in HR and governance to ensure that we have the right systems to support our people and organisation.  

To be successful in this role, we are looking for an individual who is a go-getter, has experience in finance administration and strong people skills. This is a great role for an individual who is looking for a dynamic role to take lead in.

We welcome applicants from varied backgrounds, you do not necessarily need to have a financial qualification but must have experience who is strong with numbers, a keen eye for detail, numerate, and a quick learner. We also offer flexibility in working patterns. We offer a blended style of working with 3 days working remotely from your home and up to 2 days a week in our office in London (currently based in Borough)

If you are excited by the opportunity of the role at PEAS and have the experience and skills we are looking for, please read the full candidate pack and follow the link to apply. 

Administrator

Small, established charity seeking an experienced Administrator to join our team! This is a part-time role (16 hours/2 days per week), based in our office at the Oval (SW9 6BG). The Administrator is responsible for all the charity’s administration at an organisational level, with significant financial administration responsibilities and responsibilities relating to the administration of aspects of our project delivery and fundraising. The Administrator has additional responsibilities for fulfilling the charity’s governance needs and ensuring the organisation and its team members are compliant with the charity’s policies. The Administrator will work closely with the Director, the Trustees and all the friendly team, as well as linking with freelance contractors and volunteers.

The successful candidate will have proven administration experience and have a particular interest in financial administration.  We are seeking someone who is proficient in MS Office, and has strong organisational and problem-solving skills. A charitable mindset and strong communication skills (both verbal and written) are also important.

Please see the Job Description and Person Specification for full details.

The starting salary is £24,000 pro rata, which includes 6 weeks’ paid holiday.

Do you love managing detail and ensuring everything works just right? Do you have experience providing high-quality admin support, or supporter, or customer care? Do you want to work for an organization that helps make the world better? We’re offering a rewarding opportunity for a highly effective administrator to play a key role within Survival’s Supporter Services department.

This is an interesting role where you will be in the front line talking to our valued supporters, handling day-to-day processes and procedures, working on our supporter database as well as handling reception and general inquiries. 

The role encompasses a wide variety of tasks, subject to change as the organization evolves and grows. The following list is not exhaustive but please note that this role undertakes a high level of repetitive administrative procedures and thus you are unlikely to be fulfilled if you do not enjoy administration.

Responsibilities 

Supporter care & administration

• Be the first point of call for general supporters, donors and potential donors, and respond to enquiries to Survival’s [email protected] account
• Carry out reception duties including managing incoming and outgoing post and deliveries, answering phone calls and welcoming visitors
• Accurately and efficiently update supporter records as needed
• Accurately load and process Direct Debits and standing orders into Survival’s database
• Ensure our webpage and database are accurately capturing online donations
• Accurately enter offline donations into Survival’s database
• Send thank-you letters for donations
• Assist in processing Gift Aid claim submissions
• Adhere to HMRC auditing requirements, and GDPR policies and regulations, as explained by the department head
• Report donation and database issues and work with IT and our Salesforce team to find solutions
• Work closely with staff in Survival’s overseas offices by sharing ideas and support with regards to our administrative systems

Various

• Assist the Finance officer with finance activities when needed
• Provide support to the Fundraising and outreach coordinator for fundraising and outreach activities
• Assist the Supporter services director with facilities management and trading activities when needed
• General duties such as photocopying, scanning, filing, moving boxes, setting up meeting rooms etc.

Experience and skills 

Required

• Strong administrative skills, takes enjoyment from this type of work and has a positive attitude
• Must have excellent telephone manner, be patient, enthusiastic and personable
• Demonstrated ability to manage a heavy and ever-changing workload
• Excellent organizational skills and the ability to plan and prioritize effectively
• Excellent personal skills – trustworthy and a good relationship builder
• Must work well with numbers and have good spoken and written English
• Computer literate, including CRM management
• A desire to serve the cause of Indigenous peoples’ rights 
• Commitment to Survival International's vision, mission, and values
• You must have the right to live and work in the UK

Preferred

While we have a preference for candidates with the below skills and experience, we are willing to consider supporting an excellent candidate in developing their skills to reach these levels.

• Experience of providing excellent administrative and/or customer support in a supporter/customer-focused environment
• Prior experience of using Salesforce would be a huge benefit
• Experience in the charity / non-profit sector
• Knowledge of any of Survival’s other working languages (Spanish, French, Portuguese, Italian, German, Hindi, Oriya) would be an advantage

What can we offer you?

When you join Survival International, you’re getting more than just a career: you’re gaining a unique opportunity to join one of the most exciting campaigning organizations around. It is not just a job. You will be working with an international team of passionate people who really care about human rights and want to change the status quo. 

Being part of such a small (but growing!) team offers the opportunity for real variety in your day-to-day work and the development of your role.

We have generous annual leave (25 days plus bank holidays) and a cycle to work scheme.

Salary range: £26,000 per annum
Hours of work: This is a full-time position (Monday – Friday, 10am – 6pm) for 6 months with the possibility of a permanent contract
Location: London head office, with remote working*

Closing date for applications: The vacancy will remain open until the position is filled

To apply: Please complete the application form and send together with your CV and a covering letter

*At present our staff are mostly working remotely because of Covid precautions; we are assessing this on an ongoing basis.

Equal opportunities

Survival is committed to building a diverse and inclusive workplace and actively welcomes applications from candidates of all backgrounds. We will not discriminate on the basis of any aspect of your identity.