2 Administrator jobs in Ely, Cambridgeshire
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Senior Fundraising Operations and Administration Manager
Salary: £47,150.00 per annum
Location: Hybrid working – Norwich or Cambridge
Hours: 37.5 hours per week
Contract: Permanent
About East Anglian Air Ambulance
We are East Anglian Air Ambulance. A charity providing lifesaving critical care every day of the year across Bedfordshire, Cambridgeshire, Norfolk and Suffolk. Whether by air or road, we bring hospital-level care to the most seriously ill and injured, probably on the worst day of their lives.
From blood transfusions and pain relief to anaesthesia and emergency surgery, our doctors and paramedics give patients the best chance of survival and recovery. And it doesn’t stop there. We also offer vital aftercare, train people in lifesaving skills, and carry out clinical research to keep improving care.
We’re fuelled entirely by donations, without any regular government funding, so our supporters and their fundraising powers every single mission.
About the role
You will be playing a key role in the senior leadership of the fundraising directorate, working alongside the two Heads of Fundraising. You and your team will provide hugely important support functions for the charity, including; delivering fantastic event experiences for supporters, applying for significant funding, ensuring the smooth running and administration of the fundraising function and specifically for the two largest income areas in fundraising - lottery and legacies.
Key responsibilities include:
Put simply, you will be responsible for developing a future proofed administrative function that can manage all fundraising and supporter administration, processing and fulfilment requirements.
Providing senior leadership and direction to the Trust and Grants, Gifts in Wills administration and events delivery functions of the fundraising directorate. At the same time managing key external relationships with stakeholders, third party providers and contractors inc. our lottery canvassing company, lottery CRM, fundraising systems, insight contractors and other providers.
Collaborating with Information Systems and Finance teams to ensure that all fundraising insight, reporting and supporter data is accessible and up to date. Commissioning the development of new dashboards or reports to ensure the fundraising team have everything they need to make informed decisions and to grow income.
Proactively auditing and reviewing current activity and processes. Developing a culture of continuous improvement, through collaboration with other teams and key stakeholders, to address current and future need, plus identifying areas of efficiency, and where we can add value for supporters.
Becoming our in-house expert on fundraising governance and compliance, staying up to date with fundraising legislation and regulation to help ensure we are always compliant in our activity, policies and process across the fundraising department.
You’ll bring:
Significant experience leading or managing teams or functions in a charity and/or fundraising setting. Alongside this, you will have recently been working in an environment where you have been identifying and delivering improvements to operational systems and processes.
You will have a proven experience in project management and if you have knowledge of lean processing, value stream mapping or continuous improvement methods this would be a real bonus. You will be great at managing significant third-party contracts, supplier tendering and procurement, and contract negotiations.
Your knowledge of fundraising practices, governance, legislation and regulation will be great, but there will be opportunity to learn and develop this if you need it. A good working knowledge of the Code of Fundraising Practice, Gambling Commission and Charity Commission rules would be fantastic.
Overall, you will have the right mindset to get stuff done, solve problems and find ways to continuously improve processes and activity – being a fan of helicopters and the colour yellow, would be great too!
Closing Date: 21st September 2026 (9am)
Interview Date: 28th September 2026 (to be held in person at Helimed House, Norwich)
This role will be worked a minimum of 3 days a week from our Norwich or Cambridge office and up to 2 days a week from home. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of Norwich or Cambridge.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Registered Charity 
51 - 100
Thank you!
Shape the future of the UK’s dedicated Muslim Cancer Support Network by providing critical administrative support. Safeena was created to ensure no Muslim facing cancer feels alone.
As we grow from a volunteer‑led initiative into a professionally governed national organisation, we are recruiting an Administrator who will play a central role in supporting our Head of Transformation and strengthening the foundations of our charity.
Home‑based (UK) with occasional travel
This role is ideal for someone who is organised, proactive and passionate about health equity. You will be at the heart of Safeena’s transformation programme, helping build systems, processes and governance that enable our volunteers, community champions and befriending teams to support Muslims affected by cancer with dignity, compassion and culturally sensitive care.
Why this role matters
Safeena is delivering a major two‑year transformation programme focused on building organisational capacity, strengthening governance, developing a skilled volunteer workforce and expanding cancer awareness activity across mosques and Muslim communities. Your administrative leadership will help ensure Safeena becomes a credible, compliant and high‑performing national charity capable of reaching thousands.
About Safeena
Safeena provides faith‑informed emotional support, peer befriending, bereavement support, cancer literacy education, and culturally sensitive volunteer services. Our work is rooted in sincerity (ikhlas), accountability, service (khidma) and compassion, ensuring every individual receives care that respects their faith, culture and dignity.
Key Responsibilities
Inbox & Communication Management
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Manage and triage the Head of Transformation and Hello inboxes
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Draft responses, prioritise actions and maintain professional communication with partners and volunteers
Meetings & Coordination
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Organise meetings, workshops and community sessions
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Prepare agendas, papers and pre‑reads
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Take accurate minutes and maintain action logs
Documentation & Governance
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Format and proofread reports, papers and presentations
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Maintain project documentation and support governance processes
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Assist with board and steering group preparation
Project Administration
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Maintain project documentation
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Support reporting, monitoring and data collection
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Assist with onboarding and close‑down of project activities
General Administrative Duties
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Diary coordination, travel arrangements and basic financial admin
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Maintain confidentiality and uphold Safeena’s safeguarding standards
Person Specification
Essential
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Strong organisational and communication skills
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Experience managing inboxes, documentation and meeting coordination
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Proficiency in Microsoft Office
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Ability to work independently and handle sensitive information
Desirable
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Experience in healthcare, charity or transformation settings
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Understanding of culturally competent or faith‑informed support environments
The client requests no contact from agencies or media sales.