Administrator jobs in forest hill, greater london
Job Purpose
- This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all our boroughs.
- Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
- The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the senior support worker is to support the team manager with the smooth running of the allocated site and staff; supporting development and rest of the team including volunteer recruiting, induction (training and development) and supervision. Senior support worker will also lead in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will include deputising for the team manager where applicable including debriefing and providing support to the team.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Working closely with re-admitters and clients being discharged through the drop-in service on a weekly basis
- Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
- To work autonomously in a fast-paced environment and under pressure
- To attend all mandatory training including safeguarding and GDPR.
- Good time keeping skills - Essential
- To attend and contribute at weekly team meetings
- This role will be considered a key worker role
- Understanding of safety planning and de-escalation
- Experience of working with challenging behaviour
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Understanding CQC standards and NICE guidelines around mental health
- Providing administrative support to the team
- Overseeing and provide shadowing to new staff members and volunteers
- Attend reflective practice, peer debriefing and line management supervision
- Maintaining good working relationships with partner agencies
- Actively participate in training and development
- Provide guidance to support workers and volunteers
- To work with team managers and assist with reporting and monitoring
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of contributing to multi-disciplinary teams
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- Awareness of issues in mental health service provision
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Understanding of different databases such as Views, Salesforce and NHS
- Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
- Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fostering Form F Assessing Social Worker
Salary: £37,088 per annum + £750 Homeworking Allowance per annum
Hours: 35 Hours Per Week
Contract: Fixed Term Contract - 12 Months
Location: Homebased in Yorkshire region but must be willing to undertake assessments across the Yorkshire, North East and North West region.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Whilst being homebased, the Fostering Form F Assessing Social Worker will be required to travel to undertake assessments across the Yorkshire, North East and North West region. There is also a requirement to be able to travel to Team meetings, wellbeing days, TACT away days and other in person events across the UK as and when required.
Core Fostering Form F Assessing Social Worker Tasks include:
- Preparing applicants for the fostering role
- Promoting and supporting the development of trauma informed foster care / therapeutic parenting
- Assessment of prospective foster families
- Contributing to the continuous improvement of fostering assessments and applicant preparation
The main role requirements for this role include:
- BA or Master’s in Social Work or Dip SW, CSS or CQSW qualification
- Social Work England Registration
- Post qualifying experience including relevant family placement work or post qualifying experience in other child-care settings which must include statutory childcare work
- Experience of assessing foster families and preparing them for the fostering tasks
- A proven track record in working with and on behalf of children and foster families, using a trauma-informed therapeutic approach
- A passion for ensuring children receive the highest quality care from their foster family
- Knowledge of relevant child-care and fostering regulations, legislation, and best practice
- Good IT skills including Office 365
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Please see the Job Information Pack, Job Description and TACT website for more detailed information.
Closing Date: Monday, 8th May 2025
Interview Date: Monday, 19th May 2025 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
About the oppurtunity:
You will help drive the quality and impact of our key stage 2 (KS2) and key stage 4 (KS4) maths tutoring programmes through subject-specific training of volunteer tutors, and by advising and supporting our (mostly) non-teaching staff members who manage these volunteer tutors day to day.
You will also observe and give feedback to volunteer tutors delivering maths tuition, and deliver general training for new volunteers, so that they are confident and effective in taking part in our tutoring programmes.
Closing date: Sunday 4th May 2025
Interviews: Monday 12th and Tuesday 13th May 2025
Start date: Monday 18th August 2025
Specific responsibilities relating to the role:
Supporting the delivery of our maths curriculum:
- Design and deliver online maths-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
- Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
- Maintain existing tutoring GCSE and KS2 maths curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
- Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly maths sessions.
- Support with creation of additional maths resources on an ad hoc basis as required, applying Action Tutoring’s pedagogical approach and standards for diversity, equity and inclusion.
- Format any newly generated maths curriculum content for printing.
- Reformat maths curriculum resources for online delivery of tutoring sessions.
- Engage in learning and development opportunities in order to keep knowledge about the expectations set out in the maths national curriculum (KS2 and KS4) and the main exam boards up to date.
Quality assuring tutoring delivery:
- Observe several virtual tutoring sessions a week. Make detailed and unbiased notes on tutor skills, craft empathetic constructive feedback in emails.
- Support our programme delivery team to craft communications and feedback to tutors.
- Produce ‘quality tips’ and resources for tutors and staff.
- Work with Action Tutoring’s volunteer engagement team to feedback trends so that the quality assurance process at the tutor application stage is as strong as possible.
Delivering volunteer tutor training:
- Support the Training Manager by delivering up to four virtual initial tutor training sessions a week during peak months, presenting Action Tutoring’s established training content.
- Support the Training Manager by contributing updates to tutor training content.
- Create content for tutor CPD materials to support with maths tutoring.
Person specification
Qualifications criteria:
- Qualified secondary school teacher of Mathematics
- At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils
- Right to Work
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Experience designing and formatting curriculum resources to support learning, either for print or digital use
- Experience as a private, school-based or volunteer tutor
- Evidence-based knowledge of how children and adults learn online compared to in person
- More than two years’ experience in the classroom
- Provided coaching or mentoring to trainee teachers
- Experience as a GCSE maths examiner
- Willingness to learn and become confident in the KS2 maths curriculum
- Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
- Able to communicate pedagogy in jargon free, accessible ways to non-specialists
- Empathetic and skilled at providing feedback in a sensitive but constructive way
- Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
- Experience and confidence using Zoom technology (or similar) to deliver training, making the best use of its functions to improve the training experience.
- Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities
- Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy
- Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill
You will be likely be more successful in this role if you have:
- Experience designing and formatting curriculum resources to support learning, either for print or digital use
- Experience as a private, school-based or volunteer tutor Evidence-based knowledge of how children and adults learn online compared to in person
- More than two years’ experience in the classroom
- Provided coaching or mentoring to trainee teachers
- Experience as a GCSE maths examiner
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Team: Engagement
Place of work: Home-based (within specified geographical area)
Benefits:
- Salary – £27,000 per annum
- 35 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
Job summary
Reporting to the head of growth and sitting within the engagement team you will:
- recruit volunteers by promoting Re-engage’s services,
- develop effective relationships with new and existing referrers such as social prescribers and community link workers
- identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
- support the wider Re-engage team in the delivery of our grant funded projects
Engagement officer tasks and requirements
- Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
- Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
- Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
- Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
- Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
- Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
- Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
- Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
- Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
- Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
- Carrying out any other reasonable tasks assigned to you by your line manager.
- You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.
Knowledge, skills, and attributes
Essential
- Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
- Digital first approach with strong ability in all areas of working digitally.
- Experience of working across different sectors and developing links with other organisations.
- Excellent interpersonal, written, and verbal communication skills
- Organised and methodical approach to work with strong administrative skills
- Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
- Self-motivated, able to work remotely with minimal supervision.
- Experience of working to deadlines and meeting KPIs and targets
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- Able to work your own initiative as well as collaboratively as part of a team
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.
Desirable
- Experience of community engagement or sales, including online engagement.
- Experience working in a target-driven work environment
- Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- Understanding of volunteer journey, including recruitment and engagement.
- Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
- Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
REF-221404
Job Title: Senior Social Work Practitioner at CoramIAC
Contract: Full time, Permanent
Hours: 35 hours per week
Salary: £42,000 per annum
Location: Coram Campus, Bloomsbury, London, with homeworking
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramIAC
CoramIAC is a Voluntary Adoption Agency which specialises in Intercountry Adoptions.
CoramIAC - Intercountry Adoption Centre - now part of the Coram Group of children's charities have been working with families adopting from across the world for over 26 years. CoramIAC is a charity, not-for-profit and an accredited, legally registered adoption agency. We run outstanding services to support children and families affected by adoption. With the majority of our adopters being from the global majority, adopting from countries where they have connections. We have a diverse staff team. We have had four consecutive outstanding judgements from Ofsted.
About the role
We are currently advertising for two positions, one within our Assessment team, and one within our Post-Approval team.
- Assessment Senior Practitioner - To provide Coram IAC’s Intercountry assessment and support services in accordance with adoption guidance and regulations. To help coordinate intercountry adoption assessments, quality assuring and overseeing the work of sessional social workers.
- Post-Approval Senior Practitioner - To provide Coram IAC’s Post Approval Services and Country Programmes in accordance with adoption guidance and regulations. Supporting and advising families through the post approval/post placement period and ensuring smooth progress through liaison with the Adoption Manager and Post Approval Administration Team.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Friday 9th May 2025 at 9am
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Day Care Officer – Day Care Centres
Age UK Camden Day Care Centres are looking to recruit a Day Care Officer to cover 15 hours a week in shifts (3 x 5 hours) across our two Day Care Centres.
There is a need to be flexible to be able to cover all days Monday to Friday and days are subject to change based on the rota.
Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events.
We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs.
The successful candidate will:
-
Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users
-
Act as a key worker for individual clients
-
Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests.
Salary: Starting at SCP 4 £25,209.19 pa incl. London Weighting for 35 hpw - pro rata for part time which is £10,803.94 pa for 15 hours per week)
(Staff work across both centres so need to be able to travel to Kings Cross and Hampstead. Shifts range in times across the day and you must be able to work all the various shifts)
Contract Type: Permanent
Closing date: Thursday 22nd May 2025 - 9am
Interview date: TBC
As part of the application process you will be asked to submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
Charity People is pleased to be working with Ataxia UK (AUK) to recruit for an exciting, brand-new role of Senior Philanthropy Manager. This role is vital to the growth and ongoing sustainability of the charity, a fantastic opportunity for someone to make a huge impact.
Working closely with the Director of Fundraising & Communications and the wider team, the Senior Philanthropy Manager will lead the delivery of AUK strategy to build a sustainable pipeline of major donors and family trusts and foundations which enables growth in our unrestricted income year-on-year. The right candidate will be a natural relationship builder with a proven track record of securing high value, long term partnerships with major donors.
Job Title: Senior Philanthropy Manager
Location: Hybrid working with travel to the London Office once a week
Contract: Permanent and part time - 28 hours a week
Salary: £45,000
About the organisation
AUK are the leading national charity in the UK for people affected by any type of ataxia, which is a rare condition, made up of neurological disorders that affect balance, coordination and speech. AUK fund research into finding treatments and cures, and offer advice, information and support to people affected by the condition
About the role
As Senior Philanthropy Manager, you will secure long term, high value relationships with major donors and family trusts and foundations, personally securing 5 and 6-figure gifts.
You will be responsible for developing an excellent stewardship programme which grows unrestricted income and nurtures relationships with Ataxia UK's existing major donors. You will also lead the development of our strategy to identify, cultivate and secure gifts from new donors.
You will use excellent communication skills to write compelling and tailored cases for support. As a key member of the Fundraising & Communications department, you will bring creativity, insight and experience to the team, and you will be a confident ambassador and representative internally and externally.
Responsibilities:
- Help identify new, and build existing, relationships with individual major donors and family trusts and foundations, personally securing five and six figure gifts
- Work with the Director of Fundraising & Communications to recruit and line-manage a Philanthropy Consultant (fixed-term) for a discrete exercise to research and populate a pipeline of new major donor prospects
- Manage the continued identification of prospective donors and donor research
- Develop a peer-to-peer network of engaged major donors who give to and fundraise for AUK
- Build and maintain a moves-management stewardship strategy for a portfolio of donors and prospects
- Design and deliver a range of income-generating cultivation events or other engagement opportunities
- Develop strong relationships with key internal and external stakeholders, including volunteers and ambassadors
- Commit to external networking with relevant major donors and family representatives and sector networking with peers
General Responsibilities
- Write compelling proposals, reports, and other stewardship materials to convey impact to donors, with the support of the Communications & Marketing Manager and Officer
- Pitch partnership opportunities through impactful presentations, visits, and personal conversations with potential donors
- Use and update the CRM system (Raisers Edge) to ensure forecasting and pipelines reflect the work being undertaken and the progression of all relationships
- Support the delivery of events such as intimate dinners hosted by senior volunteers
- Admin and Finance - Ensure planned expenditure is within budget and monitor and report on performance. Ensure systems are updated and records kept correctly. Produce pipeline progress information for inclusion in quarterly Board Reports
- Undertake professional development and training
- Play an active role across the charity, fostering good working relationships with other teams and enhancing communications with colleagues
About You
If you are a people's person, a self-starter and have a pro-active approach to philanthropy fundraising this role will be ideal for you. You will also have the following experience;
- Demonstrable experience of successfully securing large gifts (£25,000+) from major donors and delivering against six figure annual targets
- Excellent communication skills - written, verbal and presentational
- Experience of working as a major donor fundraiser
- Line management experience
- Ability to analyse, understand, and translate data
- Excellent organisational skills with the ability to work independently and to prioritise and multitask effectively
Application Process
If you are interested in finding out more, please contact Kevin Croasdale today with your CV.
Closing date: 16th May 2025
1st stage interview will be held week commencing 19th May
2nd stage interview will be held week commencing 26th May
Charity People are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
Job Description: Senior Philanthropy Manager
Salary: | £45,000 pro-rata 4 days a week. 4 annual increments of £500 in April following end of Probationary Period. (Pro Rata at 4 days is c.£36,000p/a) |
Conditions: |
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Hours: |
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Reporting to: | Director of Fundraising & Communications |
Responsible for: | Philanthropy Consultant (fixed term); Major Donor network and Volunteers |
The Role:
As Senior Philanthropy Manager, you will secure long term, high value relationships with major donors and family trusts and foundations, personally securing 5 and 6-figure gifts. You will be responsible for developing an excellent stewardship programme which grows unrestricted income and nurtures relationships with Ataxia UK's existing major donors. You will also lead the development of our strategy to identify, cultivate and secure gifts from new donors.
You will use excellent communication skills to write compelling and tailored cases for support. As a key member of the Fundraising & Communications department, you will bring creativity, insight and experience to the team, and you will be a confident ambassador and representative internally and externally.
This brand-new role is vital to the growth and ongoing sustainability of Ataxia UK. Working closely with the Director of Fundraising & Communications and the wider team, the Senior Philanthropy Manager will lead the delivery of our strategy to build a sustainable pipeline of major donors and family trusts and foundations which enables growth in our unrestricted income year-on-year. The right candidate will be a natural relationship builder with a proven track record of securing high value, long term partnerships with major donors.
Key areas of responsibility:
- Help identify new, and build existing, relationships with individual major donors and family trusts and foundations, personally securing five and six figure gifts
- Work with the Director of Fundraising & Communications to recruit and line-manage a Philanthropy Consultant (fixed-term) for a discrete exercise to research and populate a pipeline of new major donor prospects
- Manage the continued identification of prospective donors and donor research
- Develop a peer-to-peer network of engaged major donors who give to and fundraise for AUK
- Build and maintain a moves-management stewardship strategy for a portfolio of donors and prospects
- Design and deliver a range of income-generating cultivation events or other engagement opportunities
- Develop strong relationships with key internal and external stakeholders, including volunteers and ambassadors
- Commit to external networking with relevant major donors and family representatives and sector networking with peers
General Responsibilities:
- Write compelling proposals, reports, and other stewardship materials to convey impact to donors, with the support of the Communications & Marketing Manager and Officer
- Pitch partnership opportunities through impactful presentations, visits, and personal conversations with potential donors
- Use and update the CRM system (Raisers Edge) to ensure forecasting and pipelines reflect the work being undertaken and the progression of all relationships
- Support the delivery of events such as intimate dinners hosted by senior volunteers
- Admin and finance
- Ensure planned expenditure is within budget and monitor and report on performance
- Ensure systems are updated and records kept correctly
- Produce pipeline progress information for inclusion in quarterly Board Reports
- Undertake professional development and training
- Ensure our work is consistent with any necessary data protection legislation
- Play an active role across the charity, fostering good working relationships with other teams and enhancing communications with colleagues
- Maintain confidentiality in line with organisational policy in regard to patients, staff and business sensitive information
- In all areas of work ensure that due attention is given to legal and compliance issues such as health and safety, data protection and risk management
- Share in general office duties
Person Specifications:
Essential
- Demonstrable experience of successfully securing large gifts (£25,000+) from major donors and delivering against six figure annual targets
- Excellent communication skills - written, verbal and presentational
- Experience of working as a major donor fundraiser
- Line management experience
- Ability to analyse, understand, and translate data
- Excellent organisational skills with the ability to work independently and to prioritise and multitask effectively
- Proven project management skills
- Excellent influencing and negotiation skills
- Ability to build productive working relationships with internal and external stakeholders
- Experience in producing dynamic and engaging fundraising materials
- Experience of organising events or conferences
- Demonstrable stakeholder management skills
- Experience of running cultivation and/or fundraising events
- Attention to detail in the gathering, recording, and dissemination of information
- Demonstrable experience of database management
- A demonstrable passion for, and commitment to, our cause
- Willingness to occasionally work out of hours when necessary
Desirable
- Knowledge and understanding of the barriers faced by people with a disability
- Experience working with celebrity ambassadors
- Raiser's Edge (CRM) experience
- Understanding of scientific research
Note: This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. Ataxia UK reserves the right to update the Job Description from time to time to reflect these changes in or to the post after consultation about any proposed changes.
Philanthropy Manager
8-month FTC
£37,000-£38,000 FTE
Ideally full time 35 hours, flexible, would consider 4 days
Hybrid with 3 days in London office
Start: May/early June
Charity People are excited to partner with a charitable organisation to find them a new Philanthropy Manager, this is a maternity cover role.
As Philanthropy Manager, you will work closely with the Head of Philanthropy and Development team. You will actively manage a pool of individual donors to cultivate, steward and solicit donations for exhibitions, education, and programmes. You will have great administrative and communication skills, with the ability to communicate with high-net-worth people, and a sound understanding of fundraising and the sector. There is no line management responsibility for this role.
Responsibilities:
- Work with the Head of Philanthropy to implement and refine the organisation's major giving strategy, with a focus on securing mid-to-high level gifts.
- Manage a portfolio of donors and prospects, ensuring personalised cultivation, solicitation, and stewardship activities.
- Develop compelling fundraising proposals, working closely with Programmes colleagues to gather project and financial information.
- Support the Head of Philanthropy in securing major gifts for key fundraising campaigns.
- Collaborate with teams to identify opportunities for project-specific donations from existing members.
- Collaborate with the Philanthropy Officer to research and identify new major donor prospects, building and maintaining a pipeline of potential supporters.
- Ensure high-quality donor stewardship through bespoke engagement, reporting, and recognition opportunities.
- Maintain accurate donor records, tracking gifts and ensuring accurate acknowledgment in exhibition materials, reports, and event invitations.
- Play a role in planning and delivering key cultivation events, to ensure our supporters remain engaged and events meet agreed KPI's.
- Keep up to date with giving trends and philanthropic developments, sharing insights with the team to inform strategy.
- Attend the organisation's events as appropriate.
- Ensure accurate records are maintained through the CRM system.
- Ensure all personal details are managed in line with General Data Protection Regulations (GDPR).
- Work with the Philanthropy team to ensure philanthropic partnerships do not carry financial or reputational risk to the organisation and are compliant with the organisation's ethical fundraising policy through active Due Diligence for Ethics Committee.
- Work closely with the Finance team to ensure donations are managed efficiently.
You will bring:
- Experience of cultivating, soliciting and closing 5 figure+ gifts from individuals.
- Previous experience of contributing to or participating in strategy development, devising and implementing plans for major gifts fundraising.
- Pro-active, resourceful and entrepreneurial approach to fundraising and ability to take initiative and work autonomously when required.
- A highly organised and flexible approach to work, able to plan and prioritise a varied and busy workload and deliver agreed outputs to tight deadlines.
- Excellent written communication skills with the ability to translate complex information into compelling narrative form.
- Excellent interpersonal skills, with an ability to work collaboratively as part of the wider Development team and communicate effectively at all levels.
- Innovative and creative approach to research methodologies and identifying prospective supporters.
- Previous experience using Salesforce or a comparable CRM system.
- Knowledge of data protection legislation.
Application deadline: 14th May
Interviews will take place w/c 19th May
Please send your CV as soon as possible to learn more about this role, we are sending CVs on a rolling basis.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We are looking for a Membership and Marketing Assistant to join our team. If you are passionate about books, accessibility, and know your way around a range of social media channels, we'd love to hear from you.
About Listening Books
Listening Books is a UK charity providing an audiobook lending service to children and adults who cannot access printed books due to illness, disability, learning or mental health conditions such as anxiety and depression.
About the role
Listening Books provides membership across the UK, with a subsidised membership fee of £25 per year for individuals, and free membership to those who cannot afford to pay a fee. The service is provided directly to individuals, but also through working with hospices, children’s hospitals, care homes and schools.
The Membership and Marketing Assistant will work within the Membership and PR team to help expand awareness of the charity’s work and increase membership in line with the PR and Marketing Strategy.
The Person we are looking for
We are looking for someone with a passion for books and accessibility, who will enjoy the opportunities and challenges of working in a small organisation.
This role is mainly focused around maintaining our social media accounts, using these tools to grow and engage our membership, so you’ll enjoy creating appropriate content and interacting with people online. Regular tasks include running an online book group and hosting author interviews, writing blogs, creating partnerships with other charities (for online activities, sharing of information etc) and helping the membership team with designing leaflets, posters and other content.
As this is a part time role (21 hours per week), you’ll need to manage and divide your time consistently and effectively to meet your recruitment and marketing objectives. Excellent time management is essential. You’ll have a good understanding of social media best practices and awareness of accessibility standards for content creation, as well as being equally comfortable speaking to members and partners on the phone, online or in person.
The ideal candidate will have a friendly, can-do attitude, excellent communication skills and a willingness to learn and improve their skills, as well as a desire to help more people access books. In return, we can offer you 20 days holiday (pro-rata and rising with service), as well as a generous pension scheme. This is a part time role, and working hours can be flexible, within reason, to fit around parenting, caring responsibilities or other lifestyle choices.
We believe that books should be accessible to everyone.

The client requests no contact from agencies or media sales.
£34,300 - £37,300 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re an ambitious charity with a bold mission and a fantastic culture. As we embark on an exciting 3-year fundraising strategy, we’re looking for a Senior Direct Marketing Executive to join our Individual Giving Team here at Prostate Cancer UK. This is a newly created role within the team which will oversee acquisition and new product development.
You’ll be part of an exciting time at the charity, joining us as we roll out our new Fundraising strategy and continue investment in Acquisition. In this role you’ll take ownership of planning, implementing and reporting on fully integrated acquisition campaigns across a range of channels including DRTV, Digital, Telephone, SMS and OOH.
You’ll work closely with teams from across the organisation and our media agency to ensure a truly integrated, collaborative approach. Together with the team, you’ll identify opportunities, apply learnings from past campaigns, and enhance future performance.
You’ll also be integral to driving forward new product development to acquire new regular givers. Leading on testing across the Acquisition team, you’ll innovate to drive the lowest attrition, best ROI and strongest lifetime value. You’ll collaborate with colleagues from across the organisation to drive the best creative, messaging, targeting and data insights.
What we want from you
Aside from excellent knowledge and experience of working in a direct marketing environment managing fully integrated campaigns, you’ll also have strong digital campaign management experience, ideally gained from a fundraising environment. You’ll have experience in developing and implementing effective testing strategies and ideally also have experience in developing new marketing or fundraising products.
You’ll possess first class communication skills; a strong team ethic and you will be at ease working with and influencing key internal and external stakeholders at all levels. The ability to manage expenditure budgets and projects is also essential, along with proven knowledge of data protection and sector compliance.
If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 1st June 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for Wednesday 4th June 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
INDIVIDUAL GIVING AND EVENTS FUNDRAISER
OASIS HUB WATERLOO
32 hours per week (negotiable)
Two-year Fixed Term Contract
£26,737 per annum (Including London Weighting) £33,422 for 1 FTE
We are looking for a person with:
· Great character, chemistry and competency.
· Recent and proven experience in raising funds from individuals and events.
· Progressive and successful fundraising experience and approaches.
· First class team spirit and cohesion.
Is this you? Great – read on.
Oasis Hub Waterloo co-develops and co-delivers a wide range of integrated community services including a community centre, primary and secondary Academies, adult and further education opportunities, early years support, a Foodbank, advice services, a community farm, and well developed and diverse programmes for young people.
Purpose of job
This new role will lead on individual giving and events fundraising for Oasis Hub Waterloo with a focus on securing funds for Lambeth & Croydon Foodbank and our associated advice services. This will include developing our awareness and capacity to gain income from high-net-worth individuals, events and legacies.
To apply please email your CV (max of two pages) and a Supporting Statement.
Your Supporting Statement (max of two A4 pages) must share specific and relevant examples demonstrating how your qualities and experience will enable us to increase our income generation through individual giving and events.
Inspire and impress us!
Return your CV and Supporting Statement by Midday on Thursday 15th May 2025
Face to face Interviews will take place in London Waterloo Date: TBC
If you want an informal chat about this role, please visit the Oasis Charity Jobs Website.
As part of the package, Oasis offers:
· Flexible working where possible with family friendly policies
· A non-contributory pension scheme, currently offering 7% employer contribution
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidate must have the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Team: Engagement
Place of work: Home-based (within specified geographical area)
Benefits
- Salary – £13,500 per annum PTE
- 17.5 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
Job summary
Reporting to the head of growth and sitting within the engagement team you will:
- recruit volunteers by promoting Re-engage’s services,
- develop effective relationships with new and existing referrers such as social prescribers and community link workers
- identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
- support the wider Re-engage team in the delivery of our grant funded projects
Engagement officer tasks and requirements
- Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
- Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
- Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
- Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
- Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
- Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
- Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
- Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
- Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
- Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
- Carrying out any other reasonable tasks assigned to you by your line manager.
- You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.
Knowledge, skills, and attributes
Essential
- Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
- Digital first approach with strong ability in all areas of working digitally.
- Experience of working across different sectors and developing links with other organisations.
- Excellent interpersonal, written, and verbal communication skills
- Organised and methodical approach to work with strong administrative skills
- Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
- Self-motivated, able to work remotely with minimal supervision.
- Experience of working to deadlines and meeting KPIs and targets
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- Able to work your own initiative as well as collaboratively as part of a team
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.
Desirable
- Experience of community engagement or sales, including online engagement.
- Experience working in a target-driven work environment
- Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- Understanding of volunteer journey, including recruitment and engagement.
- Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
- Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
REF-221403
Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.
Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence. We often meet young people at a moment of change and work with them to find a positive way forward.
We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.
Job Description
The Senior Service Manager (SSM) provides strategic oversight of Redthread Services (currently working with 9 hospitals in London and Birmingham) providing line management to ensure high quality delivery that improves outcomes for children and young people and be successful in seeking opportunities for further growth. The SSM will work with the YPF SMT and will take a lead role in implementing our YPF strategy in this area, including taking and making opportunities to grow our services, and supporting new service implementation as need requires.
The role can be home based, but time spent in each of the services alongside travel across the UK will be required in order to support delivery and growth of services across the Hub. The ideal candidate will have experience of delivering and managing similar services and the right mix of leadership, passion and energy, and an innovative nature. A proven track record in engaging with positive relationships with commissioners and securing new business is essential. The role will involve promoting, connecting and building services in order to impact the lives of vulnerable young people with complex needs.
Duties and accountabilities are split into two core areas, management and development of Redthread service delivery, including direct management and coordination ensuring high performance that improves outcomes for children and young peopleand supporting implementation of the YPF growth strategy
- Line management of service managers and operational oversight of service contracts.
- Supporting the implementation of the YPF strategy, including making opportunities for organic and new growth. Work with Business Development and other business partners and engage Commissioners and other funders to develop our delivery models and to bid for services (organic growth and nationally).
- Supporting the implementation of the Clinical Governance policy and responsible for ensuring relevant services adhere to this guidance.
- Contribute to national stakeholder engagement plans and local, geographical influencer plans to promote our hospital based youth work offer and support growth.
- Ensure that staff and volunteers within services are engaged with Redthread’s vision and strategic plan, are motivated and understand their role and contribution to the wider organisation.
- Provide robust management and accountability for service budgets and in building budgets for new services working closely with Redthread’s finance business partner.
- Monitor and ensure that contractual commitments are met and that service performance is maximised; acting promptly to respond to and resolve performance and compliance issues. A core component of the role will be to ensure the confidence of our Commissioners including by assuring the quality of delivery, through Brilliant Basics audit, review, observation and ongoing service development.
- Ensure the provision of high quality reports for Redthread, commissioners and other strategic groups on the work of the services with clear evidence of quantitative and qualitative outputs – particularly signing off service commissioner reports / performance prior to external distribution.
- Ensure that services operate effective multi-agency working processes, such as referral, assessment and review and to ensure a high quality standard of lead professional, meeting chairpersonship and co-ordination from workers.
- Promote and support the participation of service users so that they are appropriately informed, consulted and involved in their own plans and the design and delivery of services.
- Be responsible for ensuring that all service activity is safe for all involved, to include adherence to Redthread’s health and safety policies including safeguarding, accidents, incident and injury reporting, fire safety and risk assessment. Review audit activity within services and work to ensure a consistent approach across services.
- Undertake other duties as required to ensure the effective delivery of the services.
Qualifications
Professional qualification in a relevant discipline such as youth, community or management or demonstrable equivalent experience.
KNOWLEDGE
Knowledge and understanding of relevant current issues and research (including emerging trends youth violence work and associated areas of risk)
EXPERIENCE
- A proven track record of developing and managing projects in the public, private or voluntary sectors.
- Extensive experience of working with young people (11 – 18 years) and their families, identified as vulnerable or as having complex needs preferably within a community setting.
- Demonstrable experience of staff management including recruitment, induction, supervision and support.
- Proven track record in scoping and developing new business activity, including engaging and developing positive relationships with commissioners.
- Experience of preparing bids e.g service model development, articulating delivery within tenders - for significant projects/services and participation in the business development process e.g. responding to tender questions etc
- Experience of working using own initiative to an agreed action plan and effectively monitoring service quality standards and performance.
- Commitment to young people’s participation
- Substantial experience of working in a multi-agency environment and the proven ability to develop effective working relationships with other professionals/organisations.
- Experience of managing services for young people and their families, and empowering them to make positive and informed choices in their lives.
- Experience of developing new contracts and development opportunities with commissioners and partners.
- Experience of project development
- Experience of training / public speaking to a wide range of audiences
SKILLS & ABILITIES
- Proven ability to lead and coach others in their professional development
- Demonstrated ability to manage and monitor budgets (up to the value of £1m p/a), working within organisational financial procedures.
- Ability to lead, motivate and oversee administrative processes.
- Excellent negotiation skills, and an ability to handle sensitive matters with tact and diplomacy.
- Demonstrated ability to incorporate and demonstrate an equal opportunities perspective in all areas of work
- Ability to achieve results and meet deadlines and to motivate and manage staff to do the same.
- Computer literacy including the use of Email, Word, Excel and PowerPoint.
- Strong organisational skills.
- Ability to build and establish effective working relationships at a range of levels, including with commissioners, funders and external influencers.
- Creative, flexible and able to work well with others in a team.
- Honest and reliable.
- Commitment to the organisation and also to their own personal and professional development.
- Commitment to enabling children/young people and their families to participate and achieve their full potential.
Additional information
Hours of work: Full time, 37 hours per week
Place of Work: Home based with expectation of national travel*
Contract Type: Permanent
Level of screening: Enhanced DBS
*You will be required to work on a on-call basis (days, evenings, weekends, bank holidays) supporting on-call staff with risk assessments ad decision making.
Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Job Title: Independent Visitor Co-ordinator
Service: Children’s Rights Services, London and the South East
Reporting to: London Lead IV Coordinator
Salary: £27,000 - £27,675 per annum
Location: Hybrid (Coram Campus with homeworking and work in the community)
Hours: 35 hours per week
Contract Type: Permanent
Job Introduction
- Are you passionate about supporting and developing volunteers?
- Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?
- Do you want to work with a leading national independent children’s charity?
Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in London. We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.
Our work
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
We provide:
- Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
- A National Helpline to provide access for children and young people to advocacy and advice, with access to legal advice and links with other national services.
- Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.
- Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.
- Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.
- Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives.
- Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.
- Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.
About the Role
You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of London.
You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.
We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.)You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.
You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.
What you will receive
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of 28 days’ annual leave per year, with increases linked to years worked at Coram Voice. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.
You will get a genuine opportunity to make a difference every day.
Recruitment process
Shortlisting will be undertaken by Grace Maher, Children’s Rights Services Manager and Jade Joseph, London Lead IV Coordinator. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
- We cannot accept general CVs. When completing your application form, address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
Closing Date: 11.59pm, 8th June 2025.
Interviews will be arranged for w/c 9th and 16th June 2025.
Coram is an equal opportunities employerandwe believe a diverse workforce enables us to improve the services to the children and families we help.We are genuinely committed to encouraging candidates from all sections of the community we seekto support. This includes those from global majority ethnic backgrounds,those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encouragethem to draw on lived experienceas well as professional experiencein their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate willrequire the successful applicant to undertake acheck from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Community Link Worker
Location: Ealing
Salary: £26,560 inclusive per annum
West London Crisis Recovery House is Registered Care Home, working in a recovery model. The services are staffed 24/7 and offer support to the residents aged 18 and upwards.
The Role
- To promote independence by supporting service users to move on positively.
- Develop networks across West London to build strong move-on pathways from the WLCH.
- Ensure discharge KPI timescales are adhered to within the WLCH.
Key Accountabilities:
- Collaborate with Team Managers to develop strong community links, ensuring effective housing support for all residents.
- Directly run, manage or supervise groups or activities as appropriate.
- Effectively manage a service user caseload by prioritising workload.
- Organise and provide purposeful one to one service user action planning sessions and reviews.
- Directly run, manage, or supervise activities and groups designed to support residents in the discharge process and their integration into previous or new living arrangements.
- Adhere to the Community service referral procedure.
- Using their processes, provide a needs assessment, risk assessment and risk management plan for each individual service user.
- Where appropriate refer service users to other support services e.g. housing, counselling, CAB etc.
- To increase service users’ independence and self-esteem, promote and encourage access to services that develop personal wellbeing, health, and life skills training
- Ensure confidentiality is maintained as detailed in their Confidentiality Policy.
- Participate in key aspects of the Service as requested by the Team Manager.
General Accountabilities
Administration:
- Maintain appropriate paperwork as required by the organisation and by the Commissioners who fund the day services.
- Provide copies of individual support plans and reviews of same to referrers.
- Accurately contribute to service monitoring systems.
- Maintain accurate service user’s records.
- Observe any written policies, procedures and guidelines for good practice issued by the organisation.
- Provide regular reports as required to the Team Leader.
- Ensure the petty cash procedures are used when money is spent locally on groups/ activities and other resources.
- Ensure compliance with Health and Safety legislation and their Health and Safety policies and procedures
Liaison:
- Liaise with appropriate statutory and voluntary agencies and provide information as necessary.
- Build and maintain positive and productive relationships with local community groups, resource providers, and partnership organisations.
- Present the Community Link Worker and the Day Service in a professional and positive way to external organisations.
- Attend local meetings and conferences of relevance to the service.
Supervision and Training:
- Accept regular support and monthly supervision from line management.
- Attend training courses and events as required.
- Attend and contribute to staff team meetings.
- Assist as requested in the selection of volunteers.
- Provide personal supervision to volunteers/ or less experienced workers as assigned.
- Assist as requested in the induction of new staff according to their Induction Policy
Equal Opportunities:
- Comply with and implement the organisations Equal Opportunity Policy at all times.
- Show a commitment to providing/working with diversity in the service
Health and Safety:
- Comply with their Health & Safety policies and procedures.
- Take personal responsibility for own health and safety and report incidents and potential hazards as necessary.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.




