Administrator jobs in harlow, essex

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies.

Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.  We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values.

As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

About the Role:

1. Create new innovative supporter journeys to increase engagement, loyalty and improve income generation.
2. Deliver improved supporter journeys and care strategies using insights, evidence and feedback.
3. Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement. 
4. Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity.
5. Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors.
6. Provide general administrative assistance in support of the smooth running of the Supporter Relations Department.

About You:

To be successful in this role, you will need:

1. Significant supporter/customer care skills obtained from the commercial or charity sectors.
2. Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement.
3. Experience of working with Customer Relationship Management (CRM) software.
4. Experience of developing innovative and creative engagement programs for supporters/donors.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Good organisation, coordination and project management skills.

Why you should apply:

Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Glasspool Charity Trust

Chief Executive Salary £75,000 + benefits

Glasspool is a UK-wide grant funder, established in 1939 with a permanent endowment from Richard Louveteau Glasspool, a Hertfordshire businessman and philanthropist. He experienced financial hardship as a young man, but when his income became more than enough to meet his personal needs, he started to provide financial support to individuals. He died in 1949, aged 65, but his legacy lives on in the Glasspool Charity Trust.

The charity was named the Association of Charitable Organisations (ACO) Charity of the Year in 2024 in recognition of our courageous and transformative approach to grant-making. 

Background is less important than experience and personal qualities. The ideal candidate will:

Strategy:

· Ability to combine a commercial, entrepreneurial capability to identify and deliver growth

· A proven track record of turning a collective strategic vision into reality.

· Be intellectually curious and agile and an empathy with the culture and focus for future activities

Governance and Compliance:

· An understanding of the statutory, voluntary, and community sectors, along with the complexities of the environment in which Glasspool operates.

· Knowledge of effectively supporting charity trustees and boards to carry out their duties and responsibilities

· Commitment to equity, diversity and inclusion  

Administration:

· Sound financial management  

· Excellent administrative skills

· Knowledge and experience of using IT to enhance operational efficiency and effectiveness

 

Staff Management and Development: 

· Experience of managing a small staff team

· As a leader, demonstrate a thoughtful, collaborative and engaging approach, to build on the strong existing culture.

External Relationships and Communication

· Experience of collaborative working, income generation and communications

· Demonstrate a track record of successful networking skills at a senior level

· To be the primary spokesperson for Glasspool

HOW TO APPLY

Please download further details of the position from our website:

For an informal confidential discussion call Richard Evans

Apply online with a full curriculum vitae detailing your skills and experience together with a maximum two-page Personal Statement clearly outlining your motivation to undertake the role and how you meet the competencies required for the position as stated in the Candidate Profile.

Closing date for applications: 16 July 2025

Long List interviews: 18 July – 30 July 2025

Final Panel Interviews: 18 & 19 August 2025

To find out more visit:                                  Glasspool Charity Trust website

All of us at The Talent Foundry (TTF) believe that a young person's success should be determined by the talents and abilities they have, not where they come from.

For 16 years, we've been bridging the gap between school and work and improving social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. We work with amazing partners across the rail industry, financial services, professional services, technology companies and healthcare to deliver free, industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we support 60,000 young people thanks to our transformational industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

Everyone on our team is:

• Passionate about the charity's vision to improve social mobility
• Motivated by team success 
• Proactive in getting things done 

The values of ambition, inquisitiveness, and inclusivity and equity guide us in everything we do.

The Programme Manager role

Due to the continued expansion and sustainability of our programmes, we are seeking a new team member to support our next period of growth into the 2025-2026 academic year.

You will be a consumate account manager to support our skills and employability programmes designed in partnership with industry. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions access a range of TTF educational programmes.

What you will be doing

• Management of multiple projects and events
• Team management to deliver programmes (proven experience of line managing direct reports)
• Building exceptional relationships with partners, teachers and volunteers
• Use systems and administrative processes
• Evaluation and reporting

To succeed in this role you will be an individual who thrives in a fast-paced working environment, be highly organised, a professional communicator, and not be fazed when you need to adapt your plans to meet schools’ needs (you will always have a plan B).

Job details

• £35,000 salary
• Full time (37.5 hrs per week)
• Hybrid working*
• 28 days holiday + bank holidays (inclusive of Christmas closure days)
• Training budget

If you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for the interview. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

*Hybrid working

This is a hybrid role. You will be working from home and will join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance and to be able to attend our team days in London. You can read more about our approach to hybrid working on our website. 

We take safeguarding seriously, please note for safer recruitment purposes, all applications must clearly state continuous work history for the last 10 years, or since leaving full time education. It is ok to have employment gaps on your CV, please provide a note to explain these. Any CVs without full history (including start and finish months and years) will not be considered. 

To read the full job information pack, download the attachment. Please read this before completing your application as it contains some helpful advice of the key experiences and skills we are looking for which include: 

• Account management - working with funders and balancing priorities, objectives and deadlines
• Project delivery - operational, event and logistics management
• Staff management

We receive a very high number of applications for our vacancies, please make sure you read the application pack before applying to ensure your skills and experience match the person specification. 

Using AI in your application 

Robots need not apply. Human skills and authenticity is incredibly important in the work we do with young people. We want to hear your voice and personality in your application. AI is a tool, not a shortcut. This means not asking AI to do the work for you, or copying and pasting answers, as this limits the way you can showcase your personal experiences and strengths. AI doesn't know you or your work history, so use sparingly. 

The best way to learn about our work is from our website, not AI. We receive many applications generated by AI platforms which often include incorrect information about our charity - providing incorrect or misinformation may mean we discount your application. 

Safeguarding: We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.

Join Dementia UK as a Academy Learning Support Officer and be part of a team dedicated to improving the lives of families affected by dementia through the learning and development of Admiral Nurses.

Working closely with the Admiral Nurse Academy Support Manager and wider team, you will play a key role in supporting the delivery of high-quality learning opportunities through our learning management system, Blackboard. This includes assisting the Virtual Learning Environment Design Officer in designing and building online courses and modules, supporting with storyboarding, content organisation and the development of interactive activities. You will use digital tools such as Articulate, Vyond and Padlet to help create engaging, accessible e-learning materials. You will also contribute to planning and progress meetings with the Academy team and subject matter experts.

You will help maintain our external-facing Dementia UK Academy platform, currently in development, by managing content updates, registrations, learner queries and event support. As first-line support for learners, you will also troubleshoot basic technical issues.

In addition, you will provide administrative support to ensure the smooth delivery of Admiral Nurse Academy activities such as webinars, masterclasses and both internal and external online events. This will include assisting with scheduling, coordinating logistics, updating project trackers and communicating with Admiral Nurses, learners and key stakeholders.

To succeed in this role, you will have experience supporting the design and delivery of online learning content, with a good working knowledge of platforms such as Blackboard and digital tools including Articulate, Padlet and Vyond. You will be confident working collaboratively with both internal teams and external stakeholders and have project coordination or management skills, along with the ability to use or a willingness to learn project management software.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recrutiment team.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Support, Time and Recovery Worker
Reference Number: 288
Salary scale: £23,800 – £24,500 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Reports to: Senior Bounce Back Worker
Contract length: 18 Months
No. of hours: 30 Hours per week (Over a 7 day rota, 11am – 8pm)
Main base/s: Mental Health Urgent Care Centre(MHUCC), Lister Hospital, Stevenage

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital.

The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people’s needs to be met with the right care at the right time.

About the Role:

The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health.

The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect.

You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.

Key Responsibilities

• To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
• To advocate for service users, explaining organisations and pathways.
• To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
• To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
• To gather feedback and evaluation on patient experience in the MHUCC
• To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
• To link in with wider Herts Mind Network services and facilitate referrals
• To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
• To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is Thursday 26th June at 5pm.
Interviews will be held on Monday 30th June at the Mental Health Urgent Care Centre, Lister Hospital.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;

 

�� Location: North East London

�� Contract: Full Time, Permanent – 37.5 hours

�� Salary: £27,900pa to £29,700pa – depending on experience

�� Closing Date: Close of Business Thursday 26th June

Why this role matters

We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.

This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.

What you’ll be doing

As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.

Your key responsibilities will include:

• Making sure every supporter feels heard, valued, and appreciated
• Managing donation processes and supporter communications with care and efficiency
• Supporting the team with admin tasks that keep everything running smoothly
• Working closely with colleagues across teams to create a brilliant supporter experience
• Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
• Review and refresh “thank you” materials, communications and processes.
• Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
• Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.

What you’ll bring

We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:

• Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
• Strong communication skills and a real empathy for people
• Good working knowledge of online fundraising
• Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
• A positive attitude and a willingness to pitch in

What’s in it for you

The chance to be part of an organisation that’s making tangible impact

• Supportive, inclusive team culture
• A working environment where new ideas and testing new things is strongly encouraged.
• Hybrid/flexible working options
• Opportunities for training, learning and growth
• 7% employer pension contribution
• 27 days’ annual leave

 

How to apply

If this sounds like your kind of role, we’d love to hear from you.

You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD 

If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat during week commencing 30th June and one formal interview at the London office, likely to be week commencing 7th July

A note on equity

We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.

Let's build your legacy together

We are looking for a Finance Officer to join our team to administer the financial affairs of the District. This role will include working closely with the District Secretary and Treasurer to implement financial policies and controls, assisting with preparing budgets and accounts, managing payroll, processing receipts and payments and maintaining appropriate accounting records. 

Role Purpose and Objectives

To administer the financial affairs of the District including preparing budgets and accounts, managing payroll, processing receipts and payments and maintaining appropriate accounting records. 

Responsibilities

Financial Controls and Policies

• Support the District Treasurer to implement proper financial policies and controls, ensuring appropriate accounting codes for churches and charities are complied with.

Budgets and Accounts

• Assist the District Secretary, Treasurer and Resourcing Mission Committee to prepare budget and circuit assessments for the District with reference to the District Mission Plan.
• Work with the District Secretary and Treasurer to prepare annual accounts for the District, including liaising with the auditors and helping to draft the Trustees’ Annual Report, particularly with regard to accounting practice and policies.
• Support the District Secretary as needed to ensure compliance with the Methodist Church and Charity Commission requirements, including supplying the information for HMRC P11D forms.

Payroll

• Ensure District employees’ and ministers’ payroll information is correct and liaise with the central Methodist payroll bureau so that staff are paid on time.

Administration of Bank Accounts

• Monitor cash flow and administer transfers between bank accounts.
• Set up approved payments in online banking and liaise with signatories to authorise these for payment.
• Liaise with the Treasurer and/or District Secretary on transactions with the Central Finance Board and Trustees for Methodist Church Purposes, preparing paperwork to facilitate drawdown of funds.
• Administer changes to banking mandates.
• Administer changes to Direct Debits and Standing Order instructions.

Receipts and Payments/Book-keeping

• Check invoices and expenses claims for accuracy, before sending to authorised persons for approval.
• Record all bank transactions for all bank accounts on a monthly basis.
• Produce monthly fund summaries, with detailed analyses.
• Provide monthly ‘sub-accounts’, where required, for specific projects

Other key tasks

• Manage the District’s Financial Record systems, including archiving information as necessary
• With the District Secretary, review and renew the District’s Insurance Policies. 
• Maintain the District’s Asset Register.
• Other duties commensurate with the role as agreed with the District Secretary.

For an informal conversation about the role please contact Lisa Murphy, District Secretary. To apply, please complete the application form and submit by the closing date and time. CVs will not be accepted. 

Interviews to take place during the week beginning 7th July 2025.

AMMF is the UK’s only charity solely dedicated to raising awareness of and funding research into cholangiocarcinoma (bile duct cancer).  The charity works closely throughout the UK with clinicians, healthcare professionals, researchers, policy makers, patients and their carers, as well as actively collaborating across Europe and globally.  

The role of the Events and Campaigns Lead is to plan and implement a wide range of high quality, responsive activities, including fundraising campaigns via social media, and developing relationships with supporter ambassadors, and planning and organising regional events, throughout the year.   

The role also involves working with the CEO and wider team on AMMF’s major events, such as Westminster receptions, nurse study days, and the annual 3-day conference. 

It is expected the Events and Campaigns Lead will develop an understanding of AMMF’s aims and objectives and its policies and procedures.

Responsibilities: 

• Deliver a programme for fundraising campaigns throughout the year, eg, summer competitions, Christmas fundraisers
• Lead on and be first point of contact for regional ambassadors, their meetings and events
• Develop, set up and manage a database and network of regional volunteers
• Organise patient and carer virtual meetings
• Prepare for and attend external events representing AMMF, for example, university or hospital information days
• Attend external AMMF networking, partner and fundraising events when required
• Attend the annual AMMF conference and other events, and fulfil duties as required.   
• Produce reports on campaigns, events and meetings as and when required

General:

• Effectively communicate internally and externally, providing a professional and courteous service at all times
• Support team members, fundraisers, supporters and volunteers to be as effective as possible in their work for AMMF
• Be prepared to work flexibly, when required, to best meet the needs of the charity
• Participate in team meetings, training courses, events, and e-learning where required/appropriate.
• Ensure all administration associated with this role is delivered promptly, with particular focus on database management and communication with event organisers and administrators, and supporters

Person Specification:

Preferred criteria

• Previous experience and understanding of fundraising and information events and campaigns in the charity sector, and of using a range of techniques, including social media
• Competent with Microsoft Office, in particular Word, Excel and PowerPoint, and with emailing services such as Mailchimp, virtual meeting platforms Teams and Zoom, and social media platforms, Facebook, X, LinkedIn, Bluesky, Instagram, and with Hootsuite.
• Excellent organisational and time management skills
• Ability to motivate and enthuse colleagues, volunteers and supporters.
• Willing and able to work outside usual office hours to support external events where, when and if required.
• Current driving licence and access to /use of a vehicle (useful not essential).
• To possess or achieve a satisfactory Disclosure and Barring Service (DBS) check.

Benefits:

Annual leave - 31 days rising to 33 after 5 years service
Pension and On-site parking

Our client, an independent mission-driven charity, is seeking a Senior Operations and Governance Officer to provide essential support across corporate governance and organisational planning functions. This role is central to ensuring that leadership and strategic processes run efficiently, effectively, and in alignment with good governance practices.

This opportunity is ideal for someone who thrives on coordination, is highly organised, and has a solid understanding of Board support, minute-taking and cross-team collaboration.

Key responsibilities include:

• Coordinating the full cycle of Trustee and Committee meetings, including scheduling, agenda planning, and paper distribution
• Taking high-quality and accurate minutes and tracking actions to ensure follow-up
• Supporting governance and compliance processes, including maintaining the risk register and statutory records
• Contributing to the planning, monitoring, and reporting of strategic and project delivery across the organisation
• Supporting ad hoc projects and events, including staff conferences and trustee engagement activities
• Acting as a point of contact for trustee-related queries and supporting induction and development processes

 
We are looking for someone with:

• Significant experience supporting board and committee governance
• Proven ability to take and manage high-quality minutes and meeting outputs
• Experience working with stakeholders at all levels, including senior leadership and trustees
• Excellent organisation, attention to detail, and ability to manage multiple priorities
• Strong communication skills and confidence using Microsoft Office and CRM tools (such as Salesforce)
• A collaborative, adaptable approach and a commitment to inclusive working practices

This role offers the opportunity to join a committed and supportive team, helping to shape and support the delivery of the organisation’s mission.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Our client is the only UK charity dedicated to supporting the health and wellbeing of UK bank workers, past and present, and their families.

We help thousands of people facing financial difficulty, health challenges, caring responsibilities, domestic abuse and more through our 40 strong staff team. We help by investing £5.4m in advice, specialist referrals and financial assistance in addition to offering practical, personalised support to those who need it most.

Demand for services continues to be high and the financial pressures on our organisation have grown. As a result, we have launched a new strategy focused on deepening the organisation’s impact, building long-term resilience, and reaching those most in need. 

Project Manager 
Contract Duration – 3 to 6 months
Location: Hybrid with typically two or three days a week in the London Office (City) remainder from home.
Salary: £40K to £50K (depending on experience)

It’s an exciting time to join the organisation as we evolve the way we work, grow new income streams, and strengthen our influence across the banking sector.  This interim role will be taking on a number of project responsibilities to improve organisational efficiency.

Reporting directly to the CEO, the key priorities will be:
 

• Governance
• Review work already underway and recently completed to create a comprehensive task list/backlog
• Create phasing of work, to include:
• Quick wins – split into months one, two, three, etc.
• Longer term roadmap
• Highlight interdependencies 
• Deliver quick wins
• Complete groundwork for longer term roadmap delivery
• Risk management
• Lead refresh of the organisational risk register to ensure:
• It accurately reflects the current risks the charity faces
• Risks are clearly set out
• That mitigations are appropriate, clearly explained, and implemented
• Consider the content rather than register format
• Lead the review of risk appetite
• Develop a robust but simple methodology to review risk appetite that can be easily repeated annually
• Work with the leadership team, committees and board to understand risk appetite – using whatever tools are appropriate
• Set out risk appetite by risk area Other priorities will be:
  • IT, including cybersecurity
  • Bring together our outsourced IT and cybersecurity teams to ensure we have appropriate controls/protection from cyber attacks
• HR, including management of the HR administrator
• Work with our HR consultants and HR administrator to review work already underway and recently completed to create a comprehensive task list/backlog
• Create phasing of work, to include:
• Quick wins – split into months one, two, three, etc.
• Longer term roadmap
• Highlight interdependencies
• Deliver quick wins through our HR consultants
  You will have a strong background in managing and tracking projects, with prior experience in at least two of charity governance, risk assessment, HR and IT. You will understand the processes of charity governance and you will be able to spot areas where organisational effectiveness can be enhanced. You will have prior experience of working in a charity. An excellent communicator both verbally and in writing, you will be highly organised, able to multi-task effectively and an accomplished project manager. You will possess strong IT skills, an insight into HR practices and great problem-solving skills. You will be able to work collaboratively in addition to being a self-starter. You will be able to process sometimes complex information and deliver it in simple and readable reports and updates for the CEO and senior team.

Membership & Engagement Officer 

Salary: £31,716 per annum to £33,322 per annum (plus up to £4,677 regional weighting allowance) – based on scale point 24 – 26 on AUK’s pay scale 

Location: Predominantly Home-based with a need to work from the London office on an ad-hoc basis. 

Hours: Permanent / Full Time (Mon-Fri) – 35 hours per week.

Interview: w/c 30th June 2025 

Benefits include: 20 days annual leave (increasing annual to a maximum of 25 days), 3 days Christmas/New Year leave, home working allowance 

About Us: 

AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members. 

We currently have over 700 members, who have supported 1.7m people with free advice on a diverse range of issues including debt, benefits, housing and immigration problems. 

This is an exciting time to join us, in 2024 we launched our new 3 year strategy to develop our services to members and increase organisation capacity. 

As part of our continued growth, we are seeking a Membership & Engagement Officer to join our team. 

Key responsibilities include: 

• Working directly with members to understand and respond to their needs, helping them improve service quality, sustainability, and impact.   

• Supporting the Membership and Services team to respond effectively and efficiently to member queries 

• Support the recruitment and retention of members 

• Analyse member trends and use this information to support the development of engagement strategies 

• Collaborate with partners to deliver high quality services 

• Manage and moderate online events and member communities 

• Supporting Membership with membership renewals. 

We are looking for an experienced Officer with the following attributes and experience: 

• Experience of working in a service that gives social welfare advice OR experience of working in a VCS infrastructure organisation or multi-agency network.  

• Understanding of the advice sector and pressures on services.

• Experience working in a support, membership, or advice network environment.  

• Organising events and forums (both virtual and in-person).  

• Engaging and supporting organisations or individuals in a professional context.  

• Collaborating with external partners and service providers 

Posted on: 06 June 2025 

Closing Date:  23rd June 2025 

About the Role

Are you an experienced administrative professional, able to provide a high level of service for multiple stakeholders in support of excellent programme experiences? Do you believe that every young person should have the skills, confidence and opportunity to enjoy a rewarding future?

If so, we have the perfect opportunity for you.

We are looking for a confident and enthusiastic self-starter, able to support a geographically dispersed team, who is motivated and inspired by what we do and can start with us asap from mid-end July 2025.

This is a crucial administration, IT and customer service role at the centre of Career Ready’s work in Scotland, ensuring data, processes and systems are meticulously maintained and for our corporate stakeholders and their volunteers to experience clear and timely communication and interactions. The role is wide ranging – from ensuring accurate meeting minutes, precise written stakeholder communications and the confidence to respond and refer stakeholder queries.

The successful candidate will have the tenacity, energy and ability to deal with a variety of duties and many priorities, with a systematic approach to work, underpinned by excellent attention to detail, communication and organisational skills. This is something we look forward to you demonstrating as part of the recruitment process.

You will also be able to demonstrate confidence and capability in the use of Salesforce or a similar CRM system with experience of data management and analysis, and you must be skilled (intermediate level) in the use of Office 365 (Word, Excel, PowerPoint and SharePoint). With your ability to manage multiple priorities through great planning, communication and execution, a ‘high standards’ approach to all that you do is what you will demonstrate from your current employment and be known for with us.

Full information can be found in the candidate brief.

• Home working located in mainland Scotland
• Up to £30,000 DOE plus pension
• A working from home allowance of £300 pa is provided
• Annual leave: 27 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
• 6% contribution to personal pension plan, subject to 3% employee contribution
• Access to both our Reward Gateway Portal and an Employee Assistance Programme
• Interest-free season ticket or bicycle purchase loans
• Business expenses including mileage allowance for car usage

Timetable

• Closing date for applications: 5pm Tuesday 24 June 2025
• First stage interview for short listed candidates: Friday 27 June 2025
• Second stage interview, if short listed from first stage: Wednesday 2 July 2025
• Candidate takes up post: ASAP from mid-end July 2025

To Apply

The rhythm of the Career Ready programme in Scotland means we would love to hear from people who can demonstrate success in operational roles that enable others, and as a small charity that will invest in you, be aiming to be with us for at least two years.

We look forward to your application – please email your CV and a covering letter that demonstrates clearly, through examples, how your experience meets the requirements of the role, what attracts you to this role and how you heard about the vacancy. Please provide details of your current salary.

Are you passionate about working for an international charity? Do you believe that all children across the globe deserve peace and prosperity?

Then working for this international charity is the right role for you.

Job title: Applications Specialist
Role type: Permanent
Salary: £52,000
Hours: Full time, Hybrid
Location: A short walk from Stratford Station

In your role as Application Specialist you will work as part of a wider ICT department which is responsible for technology, data management, data analytics and assist all fundraising support.

Current key systems include: Microsoft 365, SharePoint, Unit4, Asana, and Datacloud.

As an Application Specialist, your role is a technical one and you will proactively support and maintain core business applications. You will manage the application patching cycle, and coordinating deployment.

You will in addition track and maintain the charities compliance with Cyber Essentials Plus.

Your day to day duties as Application Specialist will include:

• Package application updates and coordinate deployment including via Microsoft Intune
• Work alongside third party vendors to coordinate IT updates, and resolve issues
• Ensure the organisation complies with policies and Cyber Essentials Plus controls and organisational security policies
• Contribute to service improvement, including through automation
• Maintain the applications roadmap, planning upgrades and responding to new business opportunities
• Streamline existing portfolio of applications, consolidating systems to improve efficiency and minimise complexity

The skills you will bring to the position of Application Specialist, which is both a technical delivery and light governance role, will include:

• Experience of patching enterprise applications in a business environment
• Competence with Microsoft Intune including packaging, deployment and basic troubleshooting
• Ability to effectively communicate needs to non-technical stakeholders
• Prior experience in understanding cyber security threats and best practices to protect application against cyber attacks
• MD-102 Microsoft Endpoint Administrator Associate or equivalent
• Familiarity with Cyber Essentials Plus or other cyber security frameworks

This is a hands on role, and if you are interested in applying for the position of Application Specialist through TPP Recruitment please do so by sending your CV.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Salary: £25,000-£28,000
Contract: Permanent-Full Time  
Location: London office - hybrid
Closing date: ASAP
Benefits: Flexi working opportunities, employee assistance programme, 7% pension plan

We have a great opportunity for a Strategic Partnerships Executive working for a well-known welfare charity. This role is a brilliant opportunity for a strong administrator who wants to grow their fundraising experience.

This exciting role will support the Strategic Partnerships Team in building profitable long-term fundraising relationships through administrative research, communications, and stakeholder management.

As part of this hands-on role, you will plan and implement (with the support of the Strategic Partnerships Manager) approaches to new prospects, generate leads, and introduce the charity through strong communications and events.

To be successful as the Strategic Partnerships Executive, you will need:

• Strong communication and organisational skills
• Fundraising or corporate fundraising experience within a Non-Profit organisation
• A positive outlook and eagerness to build relationships

If you would like to have an informal discussion, please call Ashby.

Ashby Jenkins recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2623AJ