Administrator jobs in hayes, not specified

Chief Operating Officer

Salary band: £50,000-£60,000 per annum, depending on experience

Reporting to: CEO

Key leadership role within a dynamic growing charity transforming young people’s lives in London.

We are seeking a dynamic and motivated leader to join our Senior Leadership team as Chief Operating Officer / Head of Central Resources. This is a key role managing and continuously improving our central operations, enabling the Trust to maximise our impact. Genuine passion for social mobility and creating opportunities for young people is essential as well as a high level of personal responsibility and ambition to drive the Trust’s long-term success.

Construction Youth Trust is an ambitious, impact-led charity whose mission is to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds, under-represented groups and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive to achieve net zero and future economic growth, offering young people substantial opportunity for career progression.

Scope of role

We recognise the scope of this role is wide and we are open to working with the successful candidate to flex the span of their initial responsibilities dependent on their individual strengths. While we are ideally seeking an experienced Senior Leader who can deputise for our CEO and oversee daily operations as Chief Operating Officer, we have deliberately set the Job Specification requirements broad. We are open to considering outstanding candidates with ‘potential’ and investing in their growth and development, so long as they demonstrate motivation and willingness to learn as a charity leader.

The final Job Description and Job Title will be agreed with the successful candidate. We have included a wide salary range to reflect this flexibility, and the salary offered to the successful candidate will be dependent on experience and level of responsibility. 

How do I apply?

If you are ambitious about transforming the life chances of young people, please send your CV and your supporting statement (no more than 500 words) explaining why the role interests you and how/where you meet the person specification. Short-listed candidates will be asked to complete our application form in due course, but if you are interested in this role we are keen to hear from you as soon as possible. 

Closing date: 16th June 2025. However, we strongly recommend that you send your CV and supporting statement as soon as possible as we will reach out to potential candidates as we receive suitable applications and could close the application deadline earlier if a successful candidate is found.

You can access Job Description, and Person Specification for this role directly via this site. 

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support.

If you have not heard from us 2 weeks after the application closing date your application has been unsuccessful at this time.

Benefits and entitlements:

You’ll be eligible for many of our benefits including:

• 25 days annual leave per year (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

• Discretionary “Day for You” as an additional well-being day

• Opportunity to take a 6-week sabbatical after 3 years of service

• The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

• All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

• Access to Workplace Options EAP (a provider of employee support services)

• Opportunity to Work from Home (in line with Trust policy)

• Opportunity to take part in the wider team’s wellbeing and social activities

• A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS).

Events Fundraising Assistant

Do you have a passion for fundraising? Are you able to network and build positive relationships with stakeholders? Yes, then we have a wonderful opportunity to work in our fundraising team.

We are recruiting for an Events Fundraising Assistant. This is a full time (37.5 hours per week) permanent role. This is a hybrid role in the London office (at least twice a week) and working from home, with flexible working options. This role will work closely and support the Events Challenge Manager and the wider Events team.

We know that work is something you do not just a place you go – we give colleagues and teams more flexibility about where the work is done, but the fundraising team do meet in the office weekly to keep relationships fresh and engaging.

At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

What will your day look like as an Events Fundraising Assistant?

• Delivering tailored stewardship for supporters taking on a variety of third-party challenge events including runs, treks, and cycles.
• Managing team in boxes and responding to queries in a timely manner.
• Web page management, ensuring event information is up to date and accurate. Creating new web pages when required.
• Working with the volunteer team to recruit and manage the volunteer requirements across the events portfolio.
• Liaising with venues and third parties to deliver an excellent event experience.
• Managing stock control at the storage unit and accepting deliveries when required.

If this sounds like something you would love to do, then please see below for the list of skills you will need to be successful in the Events Fundraising Assistant role.

• You will have the ability to work with a small and hands on team.
• Ability to work and deliver in a fast-paced environment with changing priorities.
• Be able to communicate effectively and help supporters.
• IT literate – use of word-processing, spreadsheets PowerPoint and databases.
• Ideally, experience of working in fundraising professionally or voluntarily.

If you feel like this may be the role for you, please do read the full Job Description and submit an up-to-date CV and covering letter that highlights your relevant experience and skills for this position.

This role will close on 12th June 2025 and interviews will take place on the 16th/17th June 2025. Second stage interviews will be on the 19th June.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

The post holder will work within our team of specialist welfare benefits advisers, as a specialist welfare benefits adviser providing information, advice, and guidance to clients in our Macmillan-funded Welfare Benefits Project, providing a welfare rights advice service to people affected by cancer to maximise their income.

Scope of role

The post holder will undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help. Advice will be delivered through a range of channels, including face-to-face, telephone, email, and other means, provide Welfare Benefits advice and information to people living with cancer and their families.

Responsibilities and Accountabilities

Case work

• Provide a full welfare benefits casework service for people affected by cancer. This includes disability benefits and other sources of financial support, such as grants and help with health and travel costs.

Welfare Benefit Appeals

• Assist clients to prepare for benefits appeals, research, and the draft was written legal submissions, and provide representation at tribunals as required.

Outreach

• Alongside other team members provide advice sessions through outreach, including at hospitals - currently St Bartholomews, Homerton, Royal London, Newham, and Whipps Cross; and at Toynbee Hall through telephone, email, and any other channel

Targets

• Meet targets as set with the line manager, which will change regularly depending on the needs of the services.

Quality Standard

• Ensure consistent quality assured advice, to AQS standard, monitored by checking casework and observations
• Maintain thorough and detailed case records for continuity of casework, information retrieval, statistical monitoring, and report preparation
• Use all relevant case management systems, such as Advice Pro, as well as Microsoft Office applications, for statistical recording, record keeping, and document production. Ensure all work conforms to Toynbee Hall’s systems and procedures.
• Along with the rest of the team ensure stocks of leaflets, posters, and stationary, are ordered from suppliers and distributed to outreach locations
• Gather statistics and feedback to monitor and evaluate the service, providing reports as required to the steering group, funders, and partners.

Social Policy

• Support Macmillan Toynbee Hall Welfare Rights Advice Service’s social policy work by providing case studies and feedback on issues of concern to people affected by cancer; including attending internal and appropriate external meetings, and identifying and acting upon social policy issues

Essential Criteria:

• Strong interpersonal skills
• Recent Welfare Benefits advice work experience, particularly in the areas of health and disability, with at least one year’s specialist welfare benefits casework experience.
• Ability to write detailed accurate case records and drafts, letters reports, and statements in plain English.
• Recent experiences of working in a performance-driven environment and evidence of meeting targets set.
• An ordered and disciplined approach to managing a challenging caseload, meeting targets; planning and prioritising work in the face of competing demands on your time.
• Strong interpersonal skills and experience working with clients suffering from health problems in a professional but empathetic manner, and the ability to respond sensitively to clients.
• An understanding of the issues facing people affected by long-term illness and disability, including cancer.
• Ability to research, understand and explain complex information both orally and in writing.
• Good knowledge of IT including familiarity with Microsoft Office applications, e.g. Word, Outlook, or equivalents, and case management systems.
• Knowledge of or willingness to gain an understanding of Macmillan Cancer Support’s services and policies relevant to people affected by cancer.
• An ordered approach to casework and an ability and willingness to follow set procedures concerning casework and file management etc.
• Ability and willingness to support volunteer advisers.
• Numeracy to the levels required in the tasks.
• Alignment with Toynbee Hall’s mission and strategy
• Alignment and willingness to work in line to our values:
  - Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
  - Courageous – principled, ambitious and acting with integrity.
  - Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
• An understanding of safeguarding and willingness to develop understanding further

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

To start ASAP, we are looking for a Temporary Finance Manager to join our friendly, all women team.

About Woman's Trust

Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.

About the role

As our Temporary Finance Manager, you will be managing a finance assistant and will be part of our organisation’s Senior Leadership Team, helping to collaboratively shape and steer the charity as we work towards our 2022-2027 strategy. The Finance Manager is at the heart of Woman’s Trust; you will play an essential role and have oversight of not just the finance team - you will have direct exposure to CEO/Board Members and decision-making for the future of the organisation. 

We are looking for a highly motived Temporary Finance Manager with demonstrable experience working in a similar senior level role. You’ll be a fully or part qualified accountant e.g. CIMA/ACA/ACCA/Cipfa, with a thorough understanding of charity accounting.

Hours: Part-time, 28 hours per week.

Contract: Fixed term to start ASAP until 18th December 2025.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To apply, please provide your CV and a personal statement outlining how you meet the criteria for the role as defined in the ‘about you’ section in the job description below, providing actual examples of the related work/experience/skills you have. 

We are open to applications from freelancers.

Interviews will hold on a rolling basis.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

Philanthropy Implementation Manager

Temporary, 3 months, possibly longer

£24.23 - £26.17 per hour, plus holiday pay

Hybrid, 2 days in London office, 3 days remote

Starting ASAP

Full time, 35 hours per week

Charity People are thrilled to be recruiting for a large and prestigious organisation to help strategically drive their fundraising, particularly philanthropy. The is a critical role in the organisation to ensure that philanthropic income is implemented in line with donor expectations and ensuring any obligations are stipulated in gift and grant agreements. The Philanthropy Implementation Manager will play an active role in developing and delivering gift implementation improvement projects, acting as a pivotal person between fundraising and finance teams across the organisation. The role is key to ensure that fundraisers are securing gifts in line with departmental policies. The role will also have a particular focus on programme management, ensuring that gifts are advertised and implemented.

The successful postholder will quickly build strategic relationships with key internal stakeholders that will support the work of Fundraising and Supporter Development team, supporting fundraisers working in Major Gifts, whilst not directly involved in the work, you will be able to provide advice and guidance to staff working within these income streams, as well as work with the Business Support Officer to support the management of securing philanthropic gifts.

Key Responsibilities:

• Work with fundraisers and colleagues in the Supporter Operations and Donor Relations teams, to ensure that philanthropic gifts are correctly implemented in line with the donor's expectations and the terms of their gift agreements.
• Work with key internal stakeholders to ensure the funding is used correctly and pledge payments are fulfilled.
• Design complex gift implementation strategies.
• Develop and monitor systems that ensure fundraiser compliance with policies and procedures relating to the implementation of donations. This will also include supporting the Philanthropy Team in monitoring gifts in stewardship, highlighting any gifts requiring re-solicitation.
• Use relationship management techniques to ensure that the relevant stakeholders are notified of any changes or delays to gift implementation. For example, capital builds, recruitment of key posts, progress in research projects.
• Support the Philanthropy Team and wider Directorate in managing business processes, developing processes, and review of key gift documentation, that will support future implementation of philanthropic donations.

You will bring:

• Ability to work independently and to prioritise work effectively and accurately within a regular schedule of tight deadlines
• Experience of designing and implementing new policies or procedures
• Experience of donation administration
• Ability to quickly build effective working relationships
• Excellent communication skills, both in writing and in person
• Excellent numeracy skills
• Excellent accuracy and attention to detail

The organisation would love someone to join as soon as possible, ideally starting in the next two to three weeks. If this role is of interest, and you meet the requirements above please reach out with your CV and availability asap, we are sending candidates across on a rolling basis.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Position  | Caseworker
Salary  | £30-32k dependent on experience
Contract type  | Permanent- 0.6FTE (3 days a week)
Remote/Hybrid  | Hybrid
Days in office  | 2 days
 
Overview and key points on the role  | Rape Crisis South London is looking for 2 part time skilled, passionate and professional Caseworkers who will be based within the Advocacy Service.  As a Caseworker you will support clients through their journey through the housing and benefits system by providing practical and emotional support to survivors of sexual violence.  You should have a good working knowledge of Housing processes and Welfare benefits systems with experience of carrying out assessments and completing applications.  In addition to having excellent interpersonal, communication and facilitation skills you should also be able to develop key relationships with external agencies such as the local authority.   You should have demonstrable experience working with survivors of sexual violence and of working in a trauma-informed way. We will provide clinical supervision, full training and line management, and the opportunity to develop your skillsets. Responsible to the Advocacy service manager you will be a key member of the advocacy service, working alongside our ISVA’s in a busy and supportive team.   

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.  All positions are located in the UK and require the right to work in the UK.   

How to apply  | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience

Closing date: 15th June,  we will be reviewing applications as we go so may close earlier if we recruit before the closing date. 

A rare and exciting opportunity to support the fundraising and strategic development of a wide range of Charities in the UK, as part of a friendly and supportive consulting team.

Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, our services range from grant and contract bid writing and review, to developing fundraising strategies, developing M&E frameworks and undertaking project and programme evaluations. We also offer a range of strategic support, mentoring and training. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.

We are seeking an exceptional fundraiser who can offer a strong track record of driving organisational growth in the voluntary sector. Multi-year experience in two or more of the following core service areas is essential:

• Achieving major grant funding from trusts, foundations, lottery distributors, public sector agencies or similar.
• Planning and developing successful contract tender submissions.
• Planning and developing successful fundraising strategies and action plans.
• Major Donor, Legacy or Corporate fundraising strategy and delivery

The role is varied and interesting - managing a portfolio of clients and supporting them directly or strategically with their fundraising, impact evaluation and organisational development. Our consultants are all employees and we work closely together as a supportive team, sharing and developing skills and knowledge. We anticipate the appointee may not hold experience across all core areas of our services. We will enable the appointee to focus on projects that play to their strengths and experience and provide further support and training as necessary.

Based from home (must be UK resident), with ad hoc client and team meetings/socials (all travel paid), mostly within England. All IT equipment provided. Full-time or part-time (minimum 0.8 FTE - 28 hrs).

Benefits include: 24 days paid annual leave (pro rata), 5% employers pension contribution, potential cash / annual leave bonus, CPD budget and paid CPD time + lots of opportunity to learn from our experienced consultant team.

Please note that applications will only be considered where the screening questions are fully completed.

Here's what some of our team say about working for Charity Fundraising Ltd:

"I don’t think I have ever worked with such a nice bunch of people, everyone has been very welcoming, supportive and just all round lovely" 

"I really enjoy working for CF because I get to work independently with a diverse range of interesting clients, and am also part of a great, supportive team - best of all worlds!"

“Supportive and fun team; and great to learn new ideas from others fundraising skills, knowledge and expertise”

"I love being part of such a passionate, professional team and who prides itself on building close working relationships with each other and with our clients."

DUTIES AND KEY RESPONSIBILITIES

Overview
•Support the Supporter Retention Manger (Loyalty) to design and deliver MAP’s individual giving retention strategy. Including bespoke welcome and ongoing multi-channel supporter journeys, for UK and international supporters 
•Support the Supporter Retention Manger (Loyalty) to review individual giving retention activities and supporter journeys – developing a strategic approach and annual planning with a focus on regular giving and growing life time value
•Champion an insight-driven, supporter-led approach across campaigns and collaborative projects
•Responsible for the day to day management of campaigns and projects

Campaign Management 
•Work with the Supporter Retention Manager (Loyalty) to optimise MAP’s regular giving programme and supporter journeys across Individual Giving, through a variety of online and offline channels
•Support and project manage income and retention campaigns to our warm audiences to maximise income and loyalty. Including but not limited to: data segmentation, scheduling, feedback management, agency liaison, results monitoring and end of campaign analysis
•Work with the Individual Giving Officers (Cash, Digital, Legacy and Offline Acquisition) to provide the best supporter experience possible, tailoring to and identifying different audience segments
•Support with the development of audience segmentation and testing plans to improve life-time value, retention and multiple levels of support
•Ensure processes and systems are in place to track and meet KPIs, including development of robust testing plans to optimize campaigns based on insight 
•Write compelling email copy, build and schedule email sends

Manage relationships with internal stakeholders and external suppliers
•Build strong relationships with internal teams and external suppliers to ensure seamless campaign delivery and holistic supporter experience 
•Manage the day-to-day relationships with external agencies and suppliers, including telemarketing agencies, print-houses, fulfilment houses and creative agencies etc 
•Manage internal stakeholders through various processes, including copy and artwork sign off, and data analysis 

Collaboration and cross-organisation working 
•Support the Supporter Retention Manager (Loyalty) to achieve strategic objectives including improving retention and growing annual income, monitor income and expenditure budgets and use database analysis to inform and improve the sustainability of fundraising   
•Support cross-team and cross-organisational campaigns and projects, including the annual Impact Report
•Work with teams across MAP to source compelling stories, programmatic information and impact stats suitable for campaigns
•Work with colleagues across MAP to align Fundraising campaigns with other areas of MAP’s work e.g. the Advocacy, Campaigns and Communications team, and Programmes team

Reporting and insights
•Championing a test and learn approach: identifying opportunities, developing tests and reporting on results
•Ensuring campaigns are set up in order to effectively track and monitor performance so lessons learned can be carried forward
•Reporting on campaign performance and conduct end-of-campaign reviews - analysing data to spot trends and make recommendations for future campaigns
•Proactively share insight and promote individual giving by internally communicating the impact of retention, supporter journeys and committed long-term supporters (regular giving) 

Invoice processing and administration
•Support the management of the Individual Giving budget, including the processing of invoices and other expenditure documents, working on MAP’s account software, X-ledger 

General responsibilities
•Support with other areas of the Individual Giving programme where necessary
•Responsible for ensuring all communications meet regulatory requirements and internal and charity sector best practice guideline
•Support the mission, ethos and values of MAP
•Support and promote diversity and equality of opportunity in the workplace
•Abide by organisational policies, codes of conduct and practices
•Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data

PERSON SPECIFICATION

Experience

Essential
•Experience of working in Individual Giving or Fundraising with a proven record of achieving income generation targets OR Experience of working in Individual Giving/Supporter Engagement with a proven record of developing supporter journeys, audience insight and retention campaigns that improved retention and sustainable income. MAP welcomes applications from people with relevant transferable experience e.g. marketing.
•Able to adapt approach to difference audiences to balance delivering the best supporter experience and meeting campaign KPIs
•Able to confidently analyse data and extract insight to identify trends, behaviour and opportunities
•Ability to write engaging and compelling direct marketing copy 
•Excellent research, writing, proof reading and copy-editing skills
•Strong organisational and time management skills, with the ability to manage multiple priorities and projects 
•Proficiency in the use of MS Office applications, particularly Excel and Word

Desirable
•Experience working with a Customer Relationship Management (CRM) system, especially Microsoft Dynamics 
•Experience working with international charities, humanitarian aid, emergency appeals 

Personal attributes

Essential
•Excellent communication and interpersonal skills, with the ability to engage and collaborate effectively
•An ability to apply awareness of diversity issues to all areas of work
•Take a proactive approach in managing workload, taking accountability for tasks and working well as part of a team 
•Commitment to MAPs anti-discriminatory practice and equal opportunities
•Commitment to the aims, values and ethos of MAP: Solidarity, Integrity, Impact and Dignity
•The ability to work weekends/evenings on occasions in the case of emergencies 

Disclamer:

Interviews will take place on Microsoft Teams with the Supporter Retention Manager (Loyalty) and Supporter Retention Manager (Cash). The interview will be a competency based Q&A, and questions will be sent in advance.

If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact email on advert 

 Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within the person specification

| Position |Multiple Disadvantage Independent Sexual Violence Advocate (ISVA)
| Salary | £30-32k dependent on experience
 | Contract type | Permanent- Full time
| Remote/Hybrid | Hybrid
| Days in office | 3 days

 | Overview and key points on the role | Rape Crisis South London is looking for a skilled, passionate and professional Multiple Disadvantage ISVA. This is a permanent role with responsibility for supporting women and girls who are survivors of sexual violence, to navigate the criminal justice system. As an Multiple Disadvantage ISVA you will have a good understanding of what constitutes multiple disadvantages, disempowerment, or discrimination, and how they intersect with experiences of sexual violence. You should have experience of providing support to women with multiple complex needs, ideally within the Criminal Justice System. In addition to having excellent interpersonal, communication and facilitation skills you should also be able to develop key relationships with external agencies. You should have demonstrable experience of working with survivors of sexual violence and of working in a trauma-informed way. We will provide clinical supervision, full training and line management, and the opportunity to develop your skillsets. Responsible to the Advocacy service Deputy Manager you will be a key member of the advocacy service, working alongside our ISVA’s and Case Workers in a busy and supportive team. 
 
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.  All positions are located in the UK and require the right to work in the UK.   

 | How to apply | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience

Closing date: 15th June,we will be reviewing applications as we go so may close earlier if we recruit before the closing date. 

About Katherine Low Settlement  

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

We’re looking for a dynamic and strategic Operations Director to play a key role in shaping and supporting everything we do at Katherine Low Settlement. Sitting at the heart of our leadership team, this role is all about making sure our charity runs smoothly, sustainably, and with purpose — so we can keep making a difference in the lives of those who need us most.

Role Purpose

The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.

This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing. 

As a key member of the senior leadership team, the Director of Operations will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.

Key Responsibilities

Operational Leadership & Organisational Strategy

• Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
• Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
• Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
• Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
• Lead on operational planning, resource allocation, and impact measurement.

Programme Delivery & Impact

• Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
• Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
• Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
• Identify and mitigate operational risks that could affect programme delivery.

Financial & Resource Management

• Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
• Ensure financial policies, processes, and controls are in place and adhered to.
• Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
• Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
• Support the development of business models, funding strategies, and income diversification.

Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)

• As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
• Provide training and guidance to staff on safeguarding responsibilities and best practices.
• Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
• Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.

Human Resources, People Management & Wellbeing

• Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
• Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
• Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
• Promote staff wellbeing, fostering a positive and supportive working environment.
• Line manage operational staff, providing leadership, mentoring, and professional development opportunities.

IT Infrastructure, Systems & Data Management

• Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
• Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
• Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
• Identify and implement digital solutions to enhance operational effectiveness.

Governance, Risk & Compliance

• Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
• Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
• Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
• Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.

Facilities & Office Management

• Oversee the management of charity premises, assets, and office operations.
• Ensure facilities are safe, secure, and compliant with health and safety regulations.
• Lead on business continuity planning and disaster recovery strategies.

Person Specification

Essential Experience & Skills

• Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
• Strong understanding of programme management, financial oversight, HR, IT, and governance.
• Demonstrable experience of managing budgets using complex Excel spreadsheets.
• Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
• Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
• Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
• Strong policy development and implementation skills, ensuring compliance and operational efficiency.
• Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
• Experience working with Boards of Trustees and governance structures.
• Excellent risk management, problem-solving, and decision-making skills.
• Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.

Desirable Experience & Skills

• Experience in charity fundraising operations.
• Knowledge of GDPR, data protection, and cybersecurity best practices.
• Understanding of health and safety, facilities management.

Personal Attributes

• A strategic thinker who can balance day-to-day operations with long-term vision.
• A collaborative leader who values teamwork and inclusivity.
• A proactive problem solver, able to manage multiple priorities in a dynamic environment.
• A strong commitment to the values and mission of the Katherine Low Settlement.

Further Information 

·Katherine Low Settlement is committed to Diversity, Equity and Inclusion 

·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 

·You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Join Our Mission at Neuroendocrine Cancer UK

We are seeking a passionate and experienced Individual Giving Fundraiser to join our small, dynamic team during an exciting period of growth. This newly created role is pivotal in shaping and delivering our individual giving strategy, helping to secure the long-term sustainability of our work.

You will lead on developing and implementing initiatives to grow our regular giving and legacy programmes, while identifying new opportunities to engage and inspire individual supporters.

This is a fantastic opportunity for someone who is ambitious, creative, and ready to make a real impact in a growing charity.

About Neuroendocrine Cancer UK (NCUK)

Neuroendocrine Cancer UK is a national charity with a clear mission: to support and inform patients and families from diagnosis, enable access to the best care and treatment, stimulate research, raise awareness, and influence improvements in outcomes.

We deliver our mission through four strategic priorities:

1. Patient support and advocacy
2. Education and awareness
3. Research and innovation
4. Policy and service improvement

If you’re ready to bring your skills and passion to a cause that matters, we’d love to hear from you.

Job Title: Accounts Assistant

Location: London N2 0RU with some flexibility for working from home

Reports To:  Head of Finance

Department: Finance

Job Type: Full-time, Permanent, 4-days per week considered

Salary range:  £25,000-£26,500 full time equivalent

About the Company:

Nazareth Care Charitable Trust is a provider of care homes, retirement villages and a nursery, offering high-quality, compassionate services for the elderly and very young. With a commitment to excellence in care and well-being, we operate a network of care homes and retirement villages across England, Scotland and Wales. We are now seeking an experienced and motivated Accounts Assistant to join our Finance team and support the strategic financial management of the business.

Job Overview:

The Accounts Assistant will support the Purchase Ledger Officer with purchase ledger transactions, bank reconciliations and supplier reconciliations as well as ad hoc accounting.  This role offers the opportunity to contribute to a business that positively affects people’s lives.

Key Responsibilities:

• Purchases and payments:

o Log purchase invoices into the finance system, check that documentation is complete and correct.

o Save all back-up and authorisations for purchase invoices in appropriate files and ensure these are well managed and easily navigable.

o Request and reconcile supplier statements.

o Maintain a log of all direct debits and regular payments to ensure that invoices are received and processed in the appropriate accounting period

o Download and distribute credit card statements to holders and process payments on the finance system. Follow up on missing documentation or non-compliance.

o Ensure finance policies are followed for the set up of new suppliers.

o Assist with finance training for new and existing administrative staff.

o Manage and act on queries sent to purchase ledger inbox in a timely and courteous manner.

o Deputise for the Purchase Ledger Clerk as appropriate. In their absence, upload payments on the bank and send out notifications to staff allocated to carry out checks and authorisations.

• Month end support:

o Reconcile bank accounts for the main entity and subsidiaries.

o Check ledgers for missing costs.

• Compliance & Audit:

o Assist with year-end audit, providing supporting documentation to auditors.

• Other

o Support the finance team with other ad hoc tasks, such as posting journals.

o

Key Requirements:

• Qualifications:

o AAT Level 3/4 or equivalent professional qualification or qualified by experience

o GCSE in English and Mathematics at grade C or above.

o Excellent IT skills including advanced knowledge of excel and good all-round knowledge of Microsoft Office.

• Experience:

o Proven experience as a Purchase Ledger Assistant or in a similar financial role, ideally within the healthcare, social care, or similarly regulated sector.

o Competent in the use of medium/large accounting packages and systems.

o Understanding of financial ledgers and of control accounts and reconciliations.

o Previous experience in care homes, retirement villages, or the broader healthcare sector is advantageous but not essential.

• Skills:

o Excellent IT skills including advanced knowledge of excel and good all-round knowledge of Microsoft Office.

o Excellent reconciliation skills

o Strong interpersonal and communication skills

• Personal Attributes:

o Methodical approach with attention to detail

o Collaborative team player

o Ability to plan and organise to meet deadlines

o Good written and verbal communication; customer service mindset

o Proactive, with a continuous improvement mindset.

Benefits:

• Competitive salary.
• Opportunities for professional development and progression.
• A supportive and collaborative work environment.

How to Apply:
Interested candidates are invited to submit their CV and a cover letter outlining their qualifications and experience for the role via the apply button on this website.

Nazareth Care Charitable Trust is an equal opportunities employer and encourages applications from candidates of all backgrounds.

About us: Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and ‘rehearse’ for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.

About the role: This is an exciting time for Tender, with both the demand for and reach of our work expanding significantly in recent years. To support this expansion, we are recruiting for a Projects Coordinator to join the London and South East team. Working closely with the Programmes Manager and other Projects Coordinators, the postholder will develop, coordinate, and evaluate impactful projects aimed at promoting healthy relationships amongst children and young people in primary, secondary and specialist schools and settings across London and the South East. This a hybrid role, with some days working from home and some from our London office.

What you will be doing: This role combines hands-on project coordination with oversight of project targets, and stakeholder engagement. You will play a key role in ensuring that projects are planned and delivered smoothly, communicating regularly with settings and the facilitators delivering the workshops; ensuring projects are properly recorded, monitored, and evaluated.

Key responsibilities:

• Coordinate delivery of Tender’s creative education programmes for children and young people in London schools and specialist settings.
• Develop strong relationships with teachers, facilitators, and partner organisations to support effective project delivery.
• Monitor impact and share learning to ensure continuous improvement and meaningful outcomes.

Essential requirements:

• Understanding of the violence against women and girls’ sector and current and developing policy and practice in preventing VAWG 
• Proficiency in office software, including Word, Excel, PowerPoint
• Experience of building and maintaining successful relationships with partners across corporate, public, and third sectors
• Ability to coordinate complex projects involving a range of internal and external stakeholders
• Demonstrable commitment to safeguarding and equal opportunities
• Ability to manage your own time and priorities to meet agreed objectives 
• Ability to work with colleagues across departments and organisations
• Ability to solve problems, working flexibly and collaboratively