Administrator jobs in kingston upon thames, surrey

Request For Quote (RFQ)

Transformative Change: Organisational Monitoring, Evaluation, Accountability and Learning (MEAL) Consultancy

Date of issue: [1st October 2025]

RFQ reference number: [AAUK MEAL001]

Closing date for submissions: [20th October 2025 / 12.00 Noon]

 

Context

ActionAid UK (AAUK) is a complex, values- driven organisation which is implementing an exciting new 2025-2028 strategy with one overarching goal:

Decolonise our systems and practices to tackle the root causes of inequality and justice. Four strategic goals will steer our direction:

1. Champion women’s rights organisations and feminist movements driving systems
2. change.
3. Build donor, political and popular support for fair and just systems.
4. Strengthen global solidarity networks.
5. Re-envision and create equitable new ways of working.

Alongside the strategy, a transformation and innovation programme will embed a fundamental shift in the way the organisation operates, involving significant and sustainable changes to its culture, systems and practises. Transformative change at AAUK means change that is fundamental, lasting, and which challenges existing internal and external structural inequalities. These changes will also be guided by our Theory of Change and our feminist, decolonial and anti-racist principles. 

A priority is to change the way we currently approach monitoring, evaluation, accountability and learning (MEAL) at an organisational level, looking specifically at how we assess change and impact across our yearly organisational plans and within the four-year strategy. 

AAUK is seeking a qualified consultant or a company to collaboratively design, develop and deliver a new approach to capturing change and impact at ActionAid UK, moving the organisation away from traditional types of metrics and methods.

We are looking for you to conduct a light-touch review of our current organisational methods and tools and develop a new organisational transformative change framework, training workshop and action plan. We would like this consultancy to:

• Develop an approach to capturing transformative change and impact over time which captures gradual/incremental or exponential changes.
• Capture systematic changes and shifts in thinking and behaviour/culture
• Enable staff to feel confident to gather and interpret evidence of change alongside diverse experiences including their own
• Enable AAUK to capture collective contributions to change, recognising that no single action or individual makes change happen.
• Help us use the information we gather to inform and improve our work and better understand our unique role within the complex ecosystem of organisations and partnerships in which we work.

 

Objectives of the assignment

• Review and support the transformation of our organisational monitoring, evaluation, accountability and learning processes to align with our new strategy and decolonial approach.
• Develop an organisational transformative change framework/toolkit and action plan, enabling staff to confidently capture impact over time and foster a culture of innovation, learning and accountability across the organisation.

Deliverables

The consultant / firm will work in collaboration with colleagues from AAUK Leadership and Transformation teams to:

• Create a plan and methodology that is aligned to our strategic objectives, decolonial approach and transformation activities.
• Conduct a light-touch process review, including desk research and conversations with key members of staff – to understand our current organisational monitoring and reporting processes, methods and tools.
• Develop a new Transformative Change organisational framework/toolkit which includes methods and tools for measuring change at organisational and team level and establishes a baseline from which we can improve and which captures both successes and challenges.
• Develop a staff training workshop on the new framework and tools.
• Provide a workplan with future recommendations and actions.

Proposed deliverables and payment structure

Deliverables - Tasks - Due date (from start) - Payment

1. Delivery plan - Develop a delivery plan for this consultancy including proposed methodology and approach - By week 2 - 20%
2. Process review - Carry out a light-touch review to understand our current approach - By week 6 - 20%
3. Organisational framework/toolkit - Develop transformative change framework and toolkit - By week 12 - 20%
4. Staff training workshops - Develop a training workshop and post- training feedback - By week 14 - 20%
5. Final workplan - Produce final report with recommendations and action plan for sustained MEAL improvements. - By week 16 - 20%

Duration and timeline

The assignment is expected to start on 1 December 2025 and be completed by 20 March 2026, although there is some flexibility on the timetable.

Required skills and experience

The successful consultant/firm should demonstrate:

• At least 5 years of experience working on MEAL system design and implementation in the INGO or development sector.
• Experience of working with WROs or social rights movements.
• Strong knowledge of innovative qualitative and quantitative MEAL methodologies.
• Experience in participatory approaches and facilitating organisational learning.
• Excellent communication and facilitation skills.

Proposal requirements

Interested parties should submit:

Technical Proposal (max 10 pages), demonstrating:

• Understanding of the assignment and how AAUK strategy and guiding principles can be applied to developing a new organisational MEAL framework and tools.
• Proposed methodology and delivery plan.
• Relevant experience / team composition

Financial Proposal, including:

• Daily rates and total consultancy cost (inclusive of all taxes and expenses).
• Breakdown by deliverable and cost

Annexes, including:

• CVs of key personnel.
• Examples of previous work (Organisational MEAL frameworks).
• At least 2 references

Submission Process

Proposals should be submitted via email (see details on our website) 

Subject Line: RFP – AAUK Organisational MEAL Consultancy – [Your Organisation Name] Deadline for submission: 20th October 2025 / 12:00 Noon (BST)

Evaluation Criteria

Proposals will be assessed based on the following:

Criteria - Weight (%)

• Technical understanding & methodology -  30%

• Relevant experience & qualifications -  30%

• Cost-effectiveness -  20%

• Quality of previous work -  10%

• References -  10%

Terms and Conditions

• All intellectual property and reports developed during this consultancy will remain the property of AAUK
• Shortlisted candidates may be invited for an interview or presentation.

Be a part of a collective and supportive team by joining the London District.

Our District Digital Enabler will take the lead in our social media communications but also work directly with our Churches and Circuits across London, providing them with a supportive guiding light by advising all things digital. You must have knowledge of social media and websites (that’s a given), but you’ll also need some skills in IT applications, the ability to write creatively and fluently, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?

A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

About Bright Futures UK

Bright Futures UK, an award winning charity, supports children and young people aged 5 to 24 whose education has been disrupted due to serious long-term physical or mental health conditions. We offer online one-to-one tutoring, befriending, and mentoring programmes, as well as group programmes including hospital workshops, industry events, and advocacy initiatives. Working in close partnership with hospitals, families, and other services, we ensure that children and young people experiencing health-related challenges are not left behind.

Role Overview

The Trusts and Foundations Manager will play a central role in driving sustainable income for Bright Futures UK by securing funding from charitable trusts, foundations, and statutory bodies. This role will focus on developing high-quality funding applications, managing relationships with key funders, and ensuring timely reporting and stewardship.

Working closely with colleagues across Programmes and Finance, you will translate Bright Futures UK’s impact into compelling cases for support, while identifying new funding opportunities to grow and diversify income.

Key Responsibilities

Income Generation

• Research and identify trusts, foundations, and statutory funding opportunities aligned with Bright Futures UK’s mission.
• Develop and deliver a pipeline of high-quality funding applications to meet agreed income targets.
• Write compelling, tailored funding proposals and grant applications, drawing on organisational impact data and stories.
• Prepare accurate budgets in collaboration with the Finance Team to accompany applications.

Fundraising Strategy & Pipeline Management

• Maintain an active funding pipeline, ensuring applications and reports are submitted on time.
• Track progress against targets and provide regular updates to the Chief Executive and senior leadership.
• Contribute to the development of the charity’s wider fundraising strategy, ensuring trusts and foundations income complements individual giving, corporate partnerships, and community events.

Funder Stewardship & Reporting

• Build and maintain excellent relationships with funders, ensuring effective stewardship at all stages.
• Produce high-quality, timely grant reports that demonstrate impact and accountability.
• Arrange funder visits, meetings, and briefings as required.

Monitoring, Evaluation & Administration

• Work with the Programmes Team to gather impact data, case studies, and evidence to strengthen proposals and reports.
• Ensure accurate and up-to-date records of applications, grants, and funder communications in the CRM system.
• Monitor sector trends and share insights on funding opportunities and best practice.

Person Specification

Essential

• Proven track record of securing significant multi-year grants from trusts, foundations, or statutory funders.
• Strong bid-writing skills with the ability to produce clear, persuasive, and tailored proposals.
• Excellent relationship management skills, with experience engaging funders or external stakeholders.
• Strong numeracy and experience in preparing budgets for funders.
• Highly organised, with the ability to manage multiple deadlines and priorities.
• Commitment to Bright Futures UK’s mission and values.

Desirable

• Knowledge of the education, health, or youth sectors.
• Experience working in a small or growing charity.
• Familiarity with CRM systems and fundraising databases.
• Awareness of trends and challenges in the trusts and foundations funding landscape.

AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.

Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown.  Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.

AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for exceptional candidates to join our team in a highly rewarding opportunity. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy, for and on behalf of, families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties.  To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:

listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight.
provide information, support, guidance, advice and advocacy on Domestic Homicide Reviews, Mental Health Reviews, Inquests, Independent Office of Police Conduct inquiries and other types of inquiries.
manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities.
give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf.
Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.

In return for joining us, we will offer you:

25 days annual leave per annum, plus bank holidays
Excellent development and training opportunities
Pension Scheme
Healthcare Scheme
Employee Assist Scheme

Application Instructions

To apply for this role, please submit a supporting statement, outlining how you meet the person specification, along with your CV.

Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.

At St Stephen’s we are  looking for a dynamic leader to oversee our 0–11s ministry, inspire volunteers and help children grow as disciples of Jesus. You’ll shape strategy, pioneer new initiatives, and build on our long-standing strength in children’s and families’ ministry. Come join our vision to Love God, Grow Disciples, Transform Communities – and help us “Grow Younger” together!

Please apply by sending a supporting statement and application form to Caroline Harris by Monday 27 October. Interviews Monday 3 November.

If you have would like an informal conversation with Libby, our vicar, please contact Caroline Harris (email above) to arrange.

Head to Instagram to get an up to date feel for our Church!

Director+of+Childrens+Ministry+Job+Description.pdf

We are hiring — St Stephen's

Part-Time Senior Fundraising Manager 

Check our Flour, Salt, and Time Video; Stories; Participatory Action Research and Environmental Impact Report 2025 and Our Work and Theory of Change on our website 

Job title: Part-Time Senior Fundraising Manager  - London & Brighton

Reporting to: Managing Director

Remuneration: £40,000  (Pro-rata, part-time, 0.4FTE)

Location: Both Face to Face and Remote, London-based with occasional travel. Coworking office Space in Brixton.

Days and Hours: 0.4FTE, 2 days a week (15 hours/week), Flexible hours, availability to work from the office on Wednesdays, when the core team and young people work at our coworking space in Brixton. Ideally, the working pattern would be Wednesdays and Fridays.

Duration: Permanent contract.

Start: Nov 2025 / Apply ASAP as we interview and recruit as applications come, no more applications will be taken after 31st Aug 2025

Wellbeing Pack: Employees have access to enhanced Holidays, Flexible Working, Coaching Sessions and Monthly Wellbeing Expenses. Check our Wellbeing Pack.

About Breadwinners

Breadwinners is a multi-award-winning social enterprise and charity that supports young people seeking asylum and refugees to have their first work experience in the UK, selling organic baked goods. Since 2016, we have steadily grown, and we are looking for our first Senior Fundraising Manager to help us take the next step in our growth journey. Breadwinner's unique model provides work, training and personal mentors, so that young refugees can start and progress in their careers, using our platform as a stepping stone. We achieve this goal through three consecutive programmes, using our award-winning bread stalls in markets across London and Brighton and wholesale for socially-minded cafes and restaurants.

Over the last 7 years, we have made a significant impact in supporting over 744+ programme participants, with an impressive 93% reporting notable improvements in their overall well-being, 76% of our Breadwinners programme participants progress into work, further education or volunteering, and all this while minimising our Carbon Footprint by 20.5% through the sale of organic goods. This year, we are planning to double our impact with young refugees, with recently secured funding, new markets, and a focus on our wholesale model.

1. Risers programme: A two-month early intervention programme designed to provide structured work experience, training, and mentorship to newly arrived young people seeking asylum through our 18 stalls.

2. Breadwinners programme: The follow-up programme for refugees with the right to work, which involves working as a market stall manager for six months and earning the UK living wage.

3. Proofers programme: A progression programme that entails working remotely as part-time online sales representatives for six months, managing our wholesale delivery model.

We’re looking for someone passionate about making a real difference in the lives of young refugees and people seeking asylum. The ideal candidate will bring a mix of strategic thinking, hands-on fundraising experience, excellent communication skills and a strong sense of purpose. You will be working directly with the Managing Director, forming a team with a part-time Fundraising Manager, in direct contact with our passionate Core team, Board of Trustees and volunteers to secure grant funding, and develop our corporate and major donors streams. You will help to drive the growth of Breadwinners and enable the team to deliver a bigger positive impact for young refugees new to the UK.

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Please apply as soon as possible by submitting your cover letter and CV. Please use “BW - Part-Time Senior Fundraising Manager” as the email subject. We will arrange interviews for great applications as they come in. No more applications will be taken after the 24th of October 2025.

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

We welcome informal chats about the role - please contact Martin Cosarinsky Campos.

Ideal candidates attributes

• A deep commitment to supporting refugees and young people seeking asylum.

• A proven track record of securing multi-year, six-figure grants from trusts and foundations.

• Experience delivering successful income strategies from corporate partners and major donors.

• Significant experience working in a fundraising or sales role within a charity or social enterprise, including writing funding proposals and stewardship reports. 

• Familiarity with Salesforce or similar CRM systems for managing donor relationships.

• Strong financial acumen, with experience in budgeting, financial planning, and setting income targets.

• Excellent communication and relationship-building skills – confident in setting agendas, leading strategic conversations, and developing long-term partnerships.

• Experience in demonstrating impact in communications to donors and working with operational teams to design impactful programmes.

• A proactive, self-starting attitude with the motivation and willingness to upskill where needed to support a small and ambitious organisation.

• Proven experience in line managing a team, demonstrating strong leadership, clear communication, and the ability to support staff development and performance.
   

Responsibilities

Fundraising from Trusts and Foundations

• Identify and research new funding opportunities to build and maintain a strong pipeline of prospects.

• Write and develop compelling funding proposals for both new and existing trust and foundation partners.

• Lead on securing six-figure grants for the forthcoming year, working closely with a part-time Fundraising Manager and the Managing Director.

• Collaborate with the Programmes team to create engaging donor reports and impactful communications that reflect the voices of young refugees and our wider community.

• Prepare clear, strategic briefings for senior colleagues ahead of meetings with funders and key stakeholders.

• Produce detailed and accurate impact and financial reports for the Board and funders, ensuring transparency and accountability.

• Understand trends in the fundraising landscape and flag both opportunities and risks. 

• Use Salesforce to manage the fundraising pipeline.

Developing the Corporate and Major Donors Stream

• Help shape and grow Breadwinners’ Corporate and Major Donor fundraising streams.

• Independently manage a portfolio of corporate partners and major donors, ensuring exceptional stewardship, five-figure gifts and year-on-year growth..

• Proactively cultivate a pipeline of new corporate and high-net-worth individuals, using creative approaches to connect them with Breadwinners’ mission.

• Support the successful delivery of corporate partnerships, including employee engagement, staff fundraising, and volunteering initiatives.

• Build and maintain strong, meaningful relationships with external stakeholders, including funders, donors, and volunteers.

• Foster a culture of excellent relationship management and donor care across the organisation.

• Use Salesforce to manage relationships.

Finance

• Help the Managing Director keep a healthy level of restricted and unrestricted funds. 

• Help track progress against income targets and report on performance regularly to the fundraising team.

• Work with the Managing Director and Operations Teams to develop budgets for funding proposals, ensuring all organisational costs are covered.

• Contribute to the management of budgets and assist in preparing forecasts and annual plans.

• Flag risks or opportunities that may affect income generation for the Managing Director.

• Use Xero to manage Profit and Loss at the organisation and funding level.

 Team Support and Collaboration

• Direct line management of a part-time Fundraising Manager, providing guidance, support, and oversight to help achieve fundraising goals.

• Play a proactive role in facilitating a positive, collaborative and high-performing fundraising team culture.

• Participate in programmes, training, participant graduations and delivery to fully support and experience Breadwinners Theory of change and the impact it plays on young refugees. 

• Leverage the experiences of young programme participants sensitively to help steer the fundraising strategy. 

• Work with the Managing Director and Board of Trustees to ensure fundraising plans align with organisational needs and priorities.

• Carry out additional fundraising and administrative tasks as needed to help the MD and team.

We're looking for a kind, compassionate and resilient Support Worker to join our Young People's service in Ealing.

£28,808.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Build supportive, trusting relationships with young people and help create a positive, welcoming atmosphere.
• Work proactively with other members of the team to manage the service caseload and carry out necessary administrative tasks.
• Conduct keywork sessions as required, using creative and engaging approaches to help young people achieve their Support Plan goals.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

• Ability to advocate for young people in a variety of professional and community settings.
• Values working collaboratively with young people to ensure the service truly meets their needs.
• Understands the impact of individual context, including experiences of trauma and adversity, on young people's lives and mental health.
• Culturally aware and respectful of the different ways people make sense of their experiences and distress.

What you'll bring:

Essential:

• Up to NVQ Level 2/3 or equivalent, or experience supporting young people or individuals experiencing mental health challenges.

Desirable:

• Experience working in complex mental health environments, supported accommodation, or similar settings.
• Understanding of trauma-informed and psychologically informed approaches.
• Experience supporting people to develop independent living skills.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Service User Engagement Lead

Job Title: Service User Engagement Lead – Criminal Justice Services

Service/Division: Criminal Justice Services

Reports to: Senior Service Manager

Direct reports: A team of CJS Champions and Ambassadors

Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week

Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm

Reports to: London Senior Service Manager

Job Type: Fixed term contract until March 2027

Salary banding: £27,000- £32,000 per annum

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

Job Summary

Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.

An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.

You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.

Key responsibilities and duties

• Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
• To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
• Supporting the CJS champions and ambassadors in post with their professional development
• Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
• Oversight of the welfare and wellbeing of CJS Champions and ambassadors
• Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
• Work with staff and the local community to improve and develop the service, promoting our strategy
• Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
• Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
• Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
• Keep CJS champions and ambassadors training and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
• Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
• Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.

About You

To be successful as the Service User Engagement Lead you will need the below experience and skills:

You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.

You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.

Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.

With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.

Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.

How to apply

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: 19th October 2025*
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Programme Manager (Loneliness)

We are seeking a Programme Manager (Loneliness) to join the Astra Foundation. The successful candidate will play a pivotal role in shaping and delivering our growing grants portfolio tackling loneliness among young people in the UK and France.

This is an exciting opportunity to join a small but ambitious foundation. As Programme Manager, you will:

• Oversee and develop our portfolio of grants tackling loneliness across the UK and France
• Work with grantees and partners to generate learning, share best practice, and amplify effective approaches.
• Engage in local and global networks on loneliness, ranging from social-prescribing, funding and commissioning programmes, and research

The successful candidate will report to the Foundation Manager and work closely with our Board and Chair. You will combine rigour in grant making with the vision to influence systemic change – helping us explore what works, share best practice, and catalyse cross-sector collaboration.

This role is ideally suited to someone with experience in programme management or grant making, and with a passion for tackling one of society’s most pressing but often overlooked challenges.

Salary: £40,000–£45,000 (depending on experience, pro-rata if part-time)
Contract: Full-time  – we will also consider candidates wishing to work 0.8 FTE
Location: Hybrid – Victoria, London (two core office days per week)

Please download the full application pack below for further details.

Volunteering and Community Engagement Manager

Salary: £35,000

Full time annual leave entitlement is 28 days per annum 

Are you a dynamic individual who can develop, lead and grow our volunteering and community engagement work in Surrey? Do you thrive on working with people, helping to empower them to use their skills and experiences to help others in the community? Can you make a difference at a local Surrey charity?

We are seeking a hard-working, driven and flexible individual to develop, lead and grow our volunteering and community engagement team to raise awareness and increase engagement locally of our vital work.

What you’ll be doing:

¨ Be an effective manager, line managing our Volunteering and Community Engagement teams with passion, creativity and purpose.

¨ Working with local partner organisations, building relationships whilst exploring possible funding/joint working/event opportunities, and supporting the teams to make sure they are best placed to have the biggest impact for the people we enable and empower.

¨ Develop and maintain strategic community engagement relationships across the county, in collaboration with Senior Managers, including those with Local Area Committees (LAC)/Neighbourhood Area Committees, and with the Voluntary, Community and Social Enterprise sector infrastructure organisation in each area (for example, Voluntary Action Surrey East) as well as those working across the county including Surrey Community Action, Surrey Youth Focus, Surrey Minority Ethnic Forum, and Surrey Coalition of Disabled People.

¨ Organise and facilitate our Breaking Down Barriers Workshops, and other similar initiatives inspiring change and inclusion across Surrey.

¨ Drive forward our volunteering and engagement strategies—shaping policies, streamlining processes, and ensuring our work reflects best practice and legislation.

¨ Working with colleagues in other teams to create a culture where community engagement is at the heart of everything we do.

¨ Using innovation and creativity to design and deliver new projects focussed on community engagement, and maximising community participation for those we support.

¨ Promoting and demonstrating a strengths-based, asset based community development approach, to ensure the people we support have the opportunities to be involved in all aspects of our work and in the community.

¨ Ability to work flexibly according to the business need, which will include organising and attending community engagement events during the evening and at weekends.

We’re seeking someone who has the following skills:

• Direct experience of line managing a team of staff and providing team leadership
• Relevant experience in the management of a volunteering programme, or extensive experience of directly managing volunteers with the ability to step up into this role
• Knowledge and understanding of volunteering best practice, strategy and policy 
• Demonstrable experience of community engagement projects, working directly with beneficiaries and in building relationships with partner organisations
• Planning and organisational skills, including ability to plan, prioritise and deliver a complex workload
• Strong presentation skills, sufficient to deliver engaging training to staff and volunteers
• Strong communication skills – verbal and written, and ability to relate well to people from all backgrounds
• Experience using Microsoft Office and confident in using a database
• Understanding of data protection requirements and confidentiality
• Able to champion the role and contribution of volunteers
• Ability to engage and influence colleagues

What we offer:

• Salary: £35,000 plus 28 days holiday (plus bank holidays).
• Pension: We match contributions up to 6%.
• Wellbeing: Annual flu vaccination, eye tests, and contributions towards work-related glasses.
• Development: Ongoing training tailored to your role and career growth.
• A supportive, inclusive culture where your ideas and leadership will directly shape the future of volunteering and community engagement in Surrey.

Join us and be part of a team that changes lives every day.

Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers to be as independent as possible and thrive in their communities. We are a countywide charity based in Fetcham, near Leatherhead.

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and engaging Support Services Manager to join our Lived Experience & Clinical Practice directorate. 

As we broaden our reach and enhance our service offerings, we're seeking an inspiring and forward-thinking leader to guide our team through this exciting phase of growth. The ideal candidate will energise and empower others, thrive in an agile environment, and bring exceptional change management expertise to drive transformation

You will have experience in communicating with and delivering information sensitively to those living with or affected by health conditions. You must be able to convey complex information in layman's terms and deliver information over the telephone and/or in writing. Empathy and sensitivity are required to work closely with people affected by myeloma.

You will have excellent organisational, communication and IT skills with the ability to manage a wide range of tasks together with line management experience.  You need to be self-motivated and committed to making a difference, with a willingness to attend Myeloma UK meetings and events and work outside office hours as and when required

Experience working in haematology or oncology nursing, clinical research or healthcare background and experience of Helplines Partnership accreditation would be beneficial but not essential.

About the role

As Support Services Manager you will support the Lead Myeloma Information Specialist, the Peer Service Co-ordinator and Support Group Co-ordinator to deliver their respective services.  In addition, you will deliver personalised, empathetic, and accessible information and support to service users affected by myeloma and its related conditions (such as AL amyloidosis, smouldering myeloma, and MGUS).

You will need to work towards being an internal expert on myeloma, keeping aware of research and clinical developments, current opinions, guidelines and other initiatives in the field of myeloma and related conditions, including the pipeline of myeloma drugs.

As part of the role, you will monitor impact and ensure all services are running in accordance with Service Guidelines, including leading the submission to the Helplines Partnership for re-accreditation as required. You will lead the team in service improvements and new initiatives, working with colleagues from across the organisation to drive impactful changes.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 9am 21 October 2025 and interviews will be held on 30 & 31 October 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief, marital status, or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Location: Westminster Hub
Department: Adult Services
Salary: £32,911
Hours: 37.5
Contract Type: Permanent
 
Are you passionate about using your lived experience to inspire hope and recovery?
 
We’re looking for a passionate and driven individual with personal lived experience of mental health recovery, who is ready to lead and inspire others through peer support. The ideal candidate is a confident communicator, a natural team leader, and someone who thrives in a values-led environment. You’ll be skilled in facilitating groups, delivering peer-led interventions, and supporting others to use their own experiences to empower service users. Strong digital skills (Microsoft Office, Zoom, Teams) and a solid understanding of safeguarding, trauma-informed practice, and mental health risk management are essential. This role is central to the growth and transformation of our Peer Support Service across Kensington, Chelsea and Westminster. As a Senior Peer Support Worker, you’ll supervise a small team, co-deliver training, and help shape a service that is inclusive, recovery-focused, and rooted in lived experience. A DBS check is required for this role.
 
You will:

• Provide structured peer support, information, and guidance to individuals across Kensington, Chelsea and Westminster who are living with common and complex mental health needs, including complex emotional needs.
• Connect people through one-to-one peer support, groups, workshops, and community-based activities, empowering them to build confidence and take control of their recovery journey.
• Work closely with NHS Talking Therapies, Recovery Colleges, and other statutory and voluntary services to ensure a coordinated, person-centred approach to mental health support.
• Supervise and support a small team of Peer Support Workers, ensuring delivery aligns with Mind’s peer values and quality standards.
• Engage with people from diverse cultural backgrounds and age groups, using interpreters where necessary to ensure inclusive and accessible support.

You are:

• Passionate about using your own lived experience of mental health recovery to inspire and empower others.
• Skilled and knowledgeable in trauma-informed, recovery-focused approaches and peer-led support.
• An effective communicator with strong interpersonal skills, able to build trust and connection with individuals, teams, and partners.
• Reflective and adaptive, with the ability to use supervision and feedback to grow in your role.
• Organised and confident in managing a varied workload, including supervision, service delivery, and administration.
• Committed to co-production, equality, and inclusive practice, with experience working across diverse communities.
• A collaborative team player who thrives in a values-led environment and is eager to contribute to service development and innovation.
• Proficient in using digital tools like Microsoft Office, Zoom, and Teams to deliver support flexibly and accessibly.

About us:
 
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We have decades of local community knowledge and record of empowering people to live the life they choose.
 
Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

 
REF-224 237

Role: Project Manager
Organisation: Nine Point Eight
Reports into: Trustees of Nine Point Eight
Location: London
Contract Type: Permanent, part-time (25.5 hours per week) 

Who Nine Point Eight are:

Nine Point Eight Charity transforms underused spaces into cultural powerhouses, creating vibrant, inclusive hubs where creativity and community collide. Rooted in our belief that access to arts, culture, and education should be universal, we deliver events, mentorship, and funding that support artists, uplift local communities, and drive economic and social change.

Our flagship venue, Drumsheds, is a living example of our mission reclaiming dormant spaces and turning them into epicentres of cultural energy. In 2024 alone, our work supported 600 jobs, hosted 60 events, reached over 600,000 people, and distributed over 10,000 free or subsidised tickets.

With a high-calibre Board of Trustees from across the creative, investment, and night-time industries, Nine Point Eight is poised for growth, and we’re looking for a strategic, values-led Project Manager to help shape our next chapter.

What we’re looking for:

As Project Manager, you’ll play a key role in delivering the day-to-day activities and projects of Nine Point Eight. Reporting to the Board of Trustees, you’ll coordinate programming, manage timelines, track budgets, liaise with partners and beneficiaries, and ensure our charity’s impact is delivered effectively and efficiently. 

This role is ideal for someone highly organised, people-focused, and passionate about the arts, events, and social impact.

What you’ll be responsible for: 

Project Planning & Delivery

• Lead the coordination and delivery of key projects and programmes (e.g. grant rounds, venue activations, artist mentorships).
• Manage project timelines, budgets, and workflows across multiple streams.
• Ensure effective liaison with internal teams, partners, artists, and beneficiaries.

Monitoring, Reporting & impact

• Track and report on progress against KPIs, outputs, and milestones.
• Support data collection, case studies, and impact evaluation for reports and funders.

Partnerships & Stakeholder Support

• Serve as the first point of contact for project-related queries from partners, funders, and community groups.
• Coordinate with partners and venue teams to align programming and logistics.

Administration & Operational Support

• Maintain accurate project documentation, schedules, and budget tracking tools.
• Support events, board meetings, and funding rounds with timely preparation and follow-up.

Team

• Communicating your training needs and actively participating in your own development in line with the line manager’s expectations.
• Creating a work environment that aligns with Nine Point Eights charitable objectives, values and mission.

Other

• Carrying out ad hoc duties when required to.

You’ll need to have:

• Proven experience in project management, arts production, charity operations or community programmes.
• Strong organisational skills and attention to detail.
• Confident communicator with a collaborative working style.
• Able to manage multiple tasks and timelines effectively.
• Proficient in project tools (e.g. Excel, Asana, Trello, or similar).
• An open, honest communication style.
• Endless positivity, and a proactive approach to your work.
• Proficient in the use of Mac computers, and Microsoft Office packages. 

Nice to have:

• Interest in arts, culture, creative placemaking or social impact.
• Experience working within a charity, cultural venue, or events-based environment.
• Understanding of accessibility and inclusion in programming.

About Our Client

At London Museum, we believe arts, culture, and heritage are central to shaping a vibrant, informed, and connected society. Our collections not only reflect where we've come from but help us imagine where we're going. Founded through the unification of London Museum (originally established in 1912) and the Guildhall Museum (dating back to 1826), we became London Museum in 2024-a new chapter rooted in a rich legacy.As one of the capital's most important cultural institutions, we are proud to house a diverse and historic collection that continues to educate, inspire, and connect people of all backgrounds. Through our exhibitions, events, and education programmes, we aim to make London's story accessible to everyone. Underpinning all of this is a need for robust financial management and strategic planning.With an ambitious new vision in place, including major capital developments and enhanced programming, London Museum is now looking for a talented Head of Finance to lead on financial strategy and operations. This role offers a unique opportunity to shape the future of the Museum and play a key role in ensuring long-term sustainability and excellence.

Job Description

You will lead the Finance Department, overseeing financial planning, budgeting, reporting, and control. You'll ensure compliance with relevant policies and regulations, while promoting financial best practices across the Museum.

• Lead and oversee all financial functions including accounting, reporting, budgeting, forecasting, and compliance with financial regulations.
• Provide strategic leadership to the finance team and collaborate with budget managers and the Executive Team on annual budgets and financial planning.
• Produce timely monthly management accounts, financial statements, and manage the full external audit process.
• Maintain and update key financial policies and ensure adherence to governance standards and audit recommendations.
• Liaise with external stakeholders such as the City of London Corporation, GLA finance team, and auditors to optimise funding and financial processes.
• Support project finance activities including budget preparation, expenditure monitoring, VAT recovery, and risk management, particularly for the New Museum programme.
• Prepare and present financial reports, board papers, and strategic financial forecasts; deputise for the Chief Financial Officer as required.
• Manage corporate administration tasks including insurance, risk management, and statutory company secretarial duties such as Charity Commission filings.

The Successful Applicant

• Qualified accountant (CCAB or equivalent) with proven senior financial leadership in a complex organisation.
• Experienced team leader, with a track record of developing and motivating finance professionals.
• Strong technical and systems expertise, including financial reporting, audits, project accounting, and use of accounting software.
• Excellent communicator and strategic thinker, with the ability to influence at all levels and support organisational planning.
• Commercially focused, with experience managing multiple funding sources, driving efficiencies, and enabling growth.

What's on Offer

Location: London
Terms: Full-time, Permanent
Salary: £70,046 to £72,120 per annum plus benefits
Reports to: Chief Financial Officer
Responsible for: A team of up to 8, including 4 direct reports

Contact
Maria De Gracia
Quote job ref
JN-092025-6841408Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.