The Hub of Hope is the UK’s most comprehensive mental health support database and number one signposting tool, helping thousands of people access support across the UK.

The HUB OF HOPE CO-ORDINATOR will work closely with the CEO to oversee the maintenance and development of the Hub of Hope, as well as identifying opportunities for ongoing enhancements and improvements. This work will build upon the success Chasing the Stigma has already had in collaborating with partners throughout the UK to ensure the Hub of Hope is working at the highest possible standard as it becomes the nation’s go to mental health signposting tool.

The successful candidate would be expected to recruit and work with data input volunteers as well as maintaining relationships with new and existing partners to explore development opportunities.

This is a new post with the opportunity to make a real difference in an award-winning, growing national charity.

Salary: £24,748

Hours: 37 per week

Based: Liverpool

Duration: Permanent

Shared Lives Plus is the UK network for family-based and small-scale ways of supporting adults. Our members are Shared Lives carers and workers, and Homeshare programmes.

This is a new and exciting role created to support the pivotal role that our income generation, external communications and back-office functions will play in our 5-year transformational strategic plan. As part of the wider ‘back office’ team you will have specific responsibility for supporting SMT, HR and our externally-facing strategic support and communications work. You will need to be dynamic and able to manage a wide and varied workload. You will be particularly skilled at supporting great internal communications between our busy teams. You will support our Strategic advice and support manager to keep track of progress against project timelines and to keep our external partners up to date.

This role will:

1. Assist and Support the Senior Management Team in all their administrative needs.
2. Maintain and update all of the HR records and support the HR manager in recruitment and staffing changes.
3. Support the Strategic advice lead with project co-ordination, helping the team to keep track of progress against their project plans.
4. Support the Communications and fundraising team with any administration needs.  
5. Support the administration team with phone queries and ad hoc work load peaks.

How to apply  

Apply by sending an up to date CV and a supporting statement, which should be kept to a maximum of two pages. Please start your supporting statement by saying why you want to work for us and work in the Shared Lives sector. Your supporting statement will also need to demonstrates how you meet the requirements of each area of the person specification below:

• Relevant skills and experience
• How your knowledge, values and attitude make you a suitable candidate
• How you would meet the practical requirements of the job.

To get a better sense of what we are looking for in each of these areas please read through the main duties and responsibilities and the detailed personal specification below.

If you have any questions about the role please contact Lynne Harrison, Operations Manager or visit the Shared LIves Plus website

Shared Lives Plus is committed to equality of opportunity for all staff.  We welcome applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships.

Deadline for completed applications 9.30 am on Monday 27th January 2020

Pre-interviews via skype pm Thursday 30th January 2020  and interviews in Liverpool on Thursday 6th February 2020

About us

We are the international development agency for 41 sponsoring churches and keen to serve and work with other churches, too. We were established so that the sponsoring churches and others 'could respond to Christ's command to care for all in need'

We believe we can achieve even more when we team up with others, and so work alongside partners, donors and organisations to fight poverty and injustice.

-As the official relief, development and advocacy agency of 41 sponsoring churches in Britain and Ireland, we work as part of a worldwide church community.

-We carry out our relief, development and advocacy work through more than 700 local organisations, which are close to the people and communities we seek to help and so best understand their needs. We also work closely with governments and the private sector where appropriate. Read our Safeguarding Policy on protecting adults and children

-We are a founding member of ACT Alliance, a coalition of 146 churches and faith-based organisations working together in more than 100 countries.

-We regularly run projects on behalf of governmental and other major donors, including UK Aid and the European Commission, and are active members of 30 networks promoting excellence in the delivery of humanitarian and development programmes, including the Disasters Emergency Committee (DEC), BOND, Dochas, Sphere, CONCORD and VOICE.

-We take part in several coalitions - such as the Climate Coalition, the Green Economy Coalition and Leave No One Behind - to tackle the underlying causes of poverty and challenge the systems that keep people poor.

About the role

The Regional Office Coordinator role is a bedrock of regional supporter care and enabling of churches, groups and individuals in their praying, acting and especially in their giving, in order to expose the scandal of poverty and to contribute effectively to its eradication. The Regional Office Coordinator proactively supports the Christian Aid Week groups and oversees and supports colleagues with supporter data input and management for the region. The Regional Office Coordinator provides stability and support within the office to Regional Coordinators, specialist fundraisers and Heads of region whose roles take them out and about the region with church leaders, supporters and volunteers. Regional office coordinators enact cross-team working within Christian Aid to ensure processes are as efficient and consistent as possible and to share best practice - this is a remote working role and while you will be based in Warrington you will be supporting colleagues across the Eastside of England from Northamptonshire up to Northumberland.

Key outcomes

-Supporters are motivated and equipped to give, act and pray, and feel part of a movement for justice

-Christian Aid supporter data systems are kept correct and up-to-date and useful for other staff in their evaluation and planning

-Christian Aid Week groups are inspired to continue their great work, the income they raise is maintained and opportunities to grow are explored

-Regional staff are remotely kept up-to-date with supporter communications, and support is given to enable them in their relationship building

-Donations are processed efficiently according to agreed standards and supporters are thanked in a consistent way that recognises their contribution and encourages further support.

-The regional office functions within its means with expenses processed efficiently

-The regional office is a safe environment and staff follow Christian Aid policies

-Christian Aid is able to maintain best practise in administrative and supporter relation functions

-Setting up systems and processes

-Working remotely with staff across the country.

About you

Essential ·

-Experience in administrative/secretarial/office management in a fast paced organisation

-Experience of church networks, denominational structures and working with church based

-Processing income, expenditure and managing office finances.

-Dealing with the general public - face-to-face, telephone and written communications.

-Ability to work under pressure in a busy office environment

-Ability to deal with a broad range of people in a friendly, outgoing and positive manner

-Confidentiality and discretion

-Excellent analytical skills, with an eye for detail and a systematic approach to work

-Flexibility in dealing with a variety of duties concurrently

-Excellent organisational and administrative skills

-Excellent word processing and spread sheet skills

-Passion for justice and enabling others to bring about change

-Desirable

-Good knowledge of the relevant geographical area

-Understanding of church structures

-Digital/IT competencies required

-Word, Excel, PowerPoint

-Internet based collaboration tools and video calling

-Intermediate Social Media Basic

-Data Visualisation Intermediate

This role will require continuous development of systems and processes in order to improve efficiency and effectiveness. The post holders will be required to identify trends and pattern in supporter behaviour and responses to assist resource planning and development. It will also require contribution to the innovative approach across the rest of the region. You will hold a low level of budgetary responsibility.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance

Sensory Support Officer
Permanent, 37 hrs p/w 
Based in Chester
£18,614.80 p/a rising to £19,114.80 p/a after 6 months

An exciting opportunity has arisen for a Sensory Support Officer (SSO) to join our team! 

We are a Disability Confident employer with vibrant offices in Macclesfield, Northwich & Chester, offering various types of support related to sensory loss (sight/hearing loss) for people across Flintshire. Our values-based culture comes from our knowledge that the services we provide make a real difference to the people we support.

We require a professional & approachable individual with strong administrative skills & a proactive attitude, able to work on own initiative. In this post you’ll be completing ‘What Matters’ Assessments in line with FCC’s recording policies & procedures. Support may be around information, advice/guidance & providing practical/emotional support to clients with a sensory loss. You will be visiting clients in their own homes or providing support within DSN offices.

This position will involve regular travel throughout Flintshire therefore a full driving licence & own transport are essential to the role. You may also be required to provide support in Cheshire & Wrexham to cover emergencies.

You will be fully supported by an excellent programme of continuous training & development; allowing you to truly shine in your role! In return we offer a range of benefits including:

24 days rising to 29 days +Bank Holidays, Company Sick Pay, Contributory pension scheme*,Training/ Development, Cycle Scheme*,Gym Membership* & more! (*subject to qualifying criteria).

We are an equal opportunities employer working to attract the best talent from diverse backgrounds to enhance our specialised team.

This role is subject to receipt of satisfactory references and completion of an enhanced DBS disclosure. Applications for flexible working & job share will be considered.

Please apply online with your CV and covering letter.

Please check your email for confirmation that your application has been received and to follow further instructions if applicable.

Closing Date 20th January 2020           
Interviews 24th January

Simplified Recruitment is a Job Advertising Agency working on behalf of Deafness Support Network. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to recruitment. A full copy of our privacy policy can be viewed on our website.

 Ref: SR506596

Department: Witness Service - National

Hours per week: 29 hours

Citizens Advice won a grant from the Ministry of Justice to run the Witness Service from April 2015.  The Witness Service has nearly 300 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Citizens Advice provide free, independent and impartial advice and information to help people resolve their legal, money and other problems. In the past year we have helped over 2.5 million people solve over 6.2 million problems. Our national network delivers services from over 3,000 locations in England and Wales. In 2015 we won Charity Times Charity of the Year for our work. Now we want to do even more.

Citizens Advice values diversity, promotes equality and challenges discrimination. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non-binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profile.

Interview date: 11/02/2020

City Hearts are currently recruiting for an Outreach Caseworker to work within the Anti-Trafficking Team of the organisation, working with male clients specifically. This role will require the successful candidate to casework the Survivors of Modern Slavery in the National Referral Mechanism (NRM) and women with life-controlling issues in their rest and reflection period before moving on to support the Staff of City Hearts; to ensure all standards for City Hearts are upheld to a high standard. 

City Hearts was founded in 2005 with a mandate to fully restore those with a history of vulnerability and exploitation. We began with a single home to help women with life controlling issues and shortly after welcomed our first survivor of Modern Slavery. Since then we have expanded dramatically across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life-controlling issues.

The Role:

• Caseworking individual PVOHT (Potential Victims of Human Trafficking);
• Regular feedback and review meetings with Outreach Coordinator;
• Arranging and attending appointments for individual;
• Following up all the paperwork and details of VOHT in adherence to the terms of the contract; including on line reporting. Including, weekly reviews, daily logs and inductions.
• Shift flexibility to include some evenings and, weekends and sleeps on a rota basis at safehouse,
• Ensuring that volunteers who work with you on shift have the proper level of support and adhere to policies and procedures;
• Ensuring that all Key Performance Indicators are met;
• Ensuring progression of VOHT through system;
• Liaising with organisations and individuals regarding PVOHT and CH in a professional manner –
• Identifying support hours and ensuring accurate logging of all hours;
• Ensuring paperwork is being completed correctly and in a timely fashion;
• Ensuring Exit Strategies are being prepared in a timely fashion;
• Dealing with out of hour crisis in accordance with standby rota;
• Receiving out of hours referrals, carrying out inductions, weekly reviews, updating IT system.
• Ensuring adherence to all internal procedures regarding City Hearts, the Safe Houses and any legislation;
• Promoting CH in adherence to the terms of the contract – this may include attending events on behalf of CH as a whole.
• Please note that there is an occupational requirement due to the nature of this role for the post holder to be female.

Any other duties that are commensurate with the role;

The Candidate:

• Ability to work in a team
• Ability to work under pressure
• Ability to liaise with other agencies in a professional manner
• Good communication skills
• Good organisational skills
• High level of emotional resilience
• Good IT skills and the ability to accurately record keep
• Ability to be flexible to needs of the service and clients
• Ability to manage time around shift work to enable adequate self-care and rest

Benefits:

30 Days Holiday (based on 40 hour working week)

Sleep shift pay supplement

Perkbox - local / national discount scheme + app

Training / Career Progression

Various courses - personal and professional development

On-going support

Group supervision regularly - share best practice

Closing date for the role is midnight on 7th February.

This is a part time role based on a 2-3 day working week

About FareShare

At FareShare, we fight food poverty by tackling food waste. We source quality surplus food – from food retailers, manufacturers and suppliers – engaging volunteers to redistribute to local charities and community groups that provide meals to vulnerable people (individuals who are homeless, unemployed, socially isolated, recovering from addictions).

FareShare now operates 21 Regional Centres around the UK enabling us to support 9,653 local charities and community groups – our Community Food Members (CFMs). Over the past year 16,992 tonnes of food were redistributed by FareShare Regional Centres nationwide, feeding 772,000 people every week. We operate across 1,500 towns, cities and villages and we save UK charities and community groups more than £28 million each year.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first. Demand far outstrips supply.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values:  Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The Role

This role is a dual purpose one; working to support volunteers as well as the warehouse team.

FareShare volunteers provide us with the manpower to ensure that no good food goes to waste. In this role we are looking for someone who is comfortable leading groups, supervising, instructing and motivating.

Our volunteers perform a variety of roles in our Regional Centres, from picking and sorting to driving and customer service.  They come from diverse backgrounds, including our corporate and food partner sponsors and offer us more than manpower; they are our greatest asset and without them, FareShare would not be able to operate.  Your role will be to ensure they feel valued and supported, and that they have the necessary tools, equipment and guidance to perform their roles to the best of their ability.

Supported by a staff team of Coordinators and the Volunteer Manager, you will be out on the warehouse floor on hand to guide volunteers in the tasks they have been allocated, answering questions and generally offering support and encouragement.

In addition to the work in the warehouse you will work alongside our Volunteer Manager assisting with the coordination of the Volunteer Programme. This will include supporting them with recruitment and retention activities including working with our online Volunteer Portal.

Your support for the warehouse team will come in the form of providing cover for planned and sometimes adhoc absences. Utilising all the skills and knowledge you have gained from supporting the volunteers you will step in to help ensure the smooth operations of the warehouse so that no good food goes to waste.

This is a great opportunity to get involved with all aspects of the FareShare London operation so we are looking for someone who is able to be flexible in their shift pattern and highly adaptable.

If you’re passionate about food waste, improving the lives of vulnerable people, spreading the message about the FareShare’s mission and are a natural born leader who works well with a wide range of people, we need you!

Main areas of responsibility

In the warehouse

· Welcoming new volunteers to FareShare Merseyside and delivering Health & Safety orientations

· Supervising and leading individual volunteers and groups in picking and sorting teams as well as leading groups of corporate volunteers in one-off volunteers days or challenges

· Providing information to volunteers about FareShare’s mission

· Delivering a quality service - ensuring all volunteers feel motivated, useful and appreciated

· Working with and supporting the Warehouse Manager and Coordinators to plan group activities for the day, setting up & clearing down areas of the warehouse where needed

· Work with the staff team to ensure volunteers’ safety and comfort is a high priority and ensure Health and Safety standards are always met

· Work with the staff team to ensure food safety remains is a high priority and ensure FareShare guidelines and food industry standards are always met

In the office

· Representing FareShare in a courteous and professional manner at all times

· Responding to incoming volunteer enquiries

· Working with the Volunteer Manager to update the online Volunteer Portal

With people

· Provide leadership and support to volunteers, enabling them to fulfil their roles

· Work closely with the Volunteer Manager to identify training needs for volunteers

· Work closely with the Warehouse team to ensure the warehouse operates safely and effectively at all times

· Relay volunteer feedback, where appropriate, to the Volunteer, Warehouse and Development Managers

· Constantly seek ways to improve the volunteer & warehouse experience and make recommendations to the Volunteer and Development Managers

· In all areas support the retention of volunteers

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Experience & Knowledge

Essential

· Experience leading teams of people

· Good IT skills and a willingness to learn our food and volunteer management systems

· Strong numeracy & literacy, with an ability to write clearly and able to identify different foods

· Eligibility to work in UK

Desirable

· Working with volunteers

· Working with people who may have additional support needs

· A good knowledge of different foods and their uses in domestic and commercial kitchens

· Experience working in regulated food environment

· Health and Safety experience, completing risk assessments, maintaining standards and implementing improvements

Competencies and behaviours

Essential

· Positive, friendly and enthusiastic about tackling food waste and/or food poverty

· Excellent communicator, able to motivate people and get the best out of them

· Willing to share the FareShare mission

· Friendly and approachable team leader, able to build strong working relationships

· Confident to lead groups of up to 20 people

· Able to perform physical tasks including lifting and loading

· Able to work effectively and use your initiative in a fast-paced environment

· Able to work well in a team, on your own and under pressure

· Able to follow FareShare’s policy, procedures and systems

· Flexible, there may occasionally be group bookings outside the specified timings

Qualifications

· Willing to gain Food Safety and Hygiene Level 2 certificate, provided free of charge by FareShare

Dementia Advisor

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Dementia Adviser (Telephone)
Location: Warrington, Cheshire
Contract type: Permanent
Hours: 28 to 35 per week (variable during busy periods of high demand)
Salary: £19,964 to £20,770 depending on skills and experience

Closing date: 24 January 2020
Interview date: TBC

About the role:

We have developed an exciting and innovative new service delivery model ‘Dementia Connect’ which has 5 main elements:

- A specialist telephone-based information and navigation service
- A face to face service offering an increased level of support for more complex cases
- Self-management - our online community (Talking Point) and online service directory is always available
- Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses
- Side by Side - a volunteer led service to support people to undertake activities in the community
- This role is an Adviser working in our telephone-based service; you will be the first point of contact via phone, letter, email or social media, for people affected by dementia assessing their needs and identifying desired outcomes.

As a Dementia Adviser (Telephone) you will provide a highly responsive, individualised information and signposting service to people with a diagnosis of dementia as the first priority for the service and provide an extended information and signposting service to immediate carers, families and friends of the people who are referred to the service.

You will have knowledge of working alongside volunteers and understand the valuable contribution volunteers bring to services whilst championing their inclusion in all that we deliver.

Our service operates seven days a week and you will have the flexibility to support our service users across our working hours, which are currently Monday to Wednesday 9am-8pm, Thursday to Friday 9am – 5pm and Weekends 9am to 5pm.

About you:

We are looking for someone who possesses an NVQ level 3 or equivalent in a health and social care related subject has an understanding of the needs of people with dementia and their carers and has direct experience of working in a telephone and e-mail based service with active listening and questioning skills.

You will join a team of people who are passionate to improve the life opportunities of people living with dementia and those close to them; and who are committed to learning from and supporting each other.

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Who are we?

Recently named Third Sector Charity of the Year 2018, we are a rapidly growing charity, committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait. By recruiting a team that ‘can’, we can and will find one sooner.

Our exciting job role!

The Community Fundraiser for the North West of England and Northern Ireland will be integral in building relationships with our community to generate and grow our income and raise awareness within the region.  You will support the recruit new supporters and nurture existing relationships within our community.

What we'd like from you:

It’s simple – we’re looking for the people who ‘can’. We want the talented, the energetic and the ambitious. We need the inspired and the inspirational – the people who completely embrace our values, offer a great cultural fit and who are determined to make real and lasting change for our community.

According to the job description you should also have a proven track record in community fundraising, be good at juggling a myriad of competing priorities and work well under pressure to meet deadlines. 

If this is for you, we’d love to hear from you!

What we'd like to give you: 

- Salary c.£24,000 per annum (dependent on experience)

- 25 days holiday plus bank holidays – pro rata for part-time contracts (we also close at Christmas in return for you volunteering 3 charity days per year*) 

- Generous pension contribution*

- Life assurance cover*

- Employee Assistance Programme

- Loads of other great benefits, plus an amazing culture to work in, a great team and lots of fun (and cake!)

How to apply to join our amazing team:

Please apply online attaching your CV and a supporting statement explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.

Advert close date: Thursday, 23rd January 2020

First interview date and location: tbc via Skype 

Second interview date and location: tbc at our Farnborough office

More about us:

Visit our website careers pages to find out more about our culture and what it’s like to be part of our amazing team.

Don’t forget to check out our short videos (you can find the on our You Tube channel) to find out more about our culture and what it is like to work at The Brain Tumour Charity.

Did you know that in addition to being recently crowned Third Sector Charity of the Year, we have won a variety of other awards and have been ranked a top global organisation by renowned management consultants McKinsey? Whilst we’re not boasting, we are particularly proud that our HeadSmart campaign scooped the NHS Innovation Award, a Third Sector Excellence Award and a Charity Times Award (well, maybe we’re boasting a little bit!).

For more information, please visit our website.

* subject to qualifying criteria

Shop Manager

37 hours per week, [over 7 days, may include Sundays]

£19,075pa with annual progression up to £19,665pa.

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

Permanent contract

Location: Stockton Heath Bookshop

Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2020?

We are looking for a Shop Manager to lead our team in the Stockton Heath shop, you will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Shop Manager you will manage [an Assistant Shop Manager] along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

If you have what it takes to work hard but have some fun along the way then this is the place for you.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Vacancy closes midnight on:27/01/2020

Interviews will be held on: TBC

7% Employer pension contribution

28 days annual leave plus bank holidays

We are looking for a highly motivated individual to join our generalist advice team as an Advice Session Supervisor. Ideally, you already have experience of supervision and Quality of Advice Assessments, or you will be an experienced adviser who has a track record in supporting others and is willing to learn.

You will be someone who enjoys working within a busy environment providing support, guidance and feedback to volunteers in order to maintain a consistent quality of advice, and to ensure the provision of an effective and efficient service to the public.

For an application pack, please visit our website.

Closing date for applications: 5pm – 22nd  January 2020

Interviews:  29th January 2020

Citizens Advice recognises the positive value of diversity promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds

When you apply, we collect your personal information through your application form, interview or references so we can process your application. Please visit our website to read our full privacy policy and to better understand why we ask for certain information, how we use it and how we store it.

Wirral Primary Care Networks: Social Prescribing Link Worker

We are looking for a Social Prescribing Link Worker to join our friendly, dynamic and progressive organisation, working with Primary Care Networks in Wirral and with the voluntary, community and faith sector. 

The role

Social Prescribing empowers people to take control of their health and wellbeing through referral to Link Workers who focus on ‘what matters to me’; take a holistic approach to an individual's health and wellbeing, give time and connect people to community groups and statutory services for practical and emotional support.

We are looking for an enthusiastic and motivated Link Worker to join the existing team, extending the Social Prescribing service to deliver 1:1 personalised care to a wider patient population.  The successful candidate will work within one of the Primary Care Networks in Wirral, supporting General Practice and work with people who have long-term conditions (including support for mental health), people who are lonely or isolated, those who access primary and secondary care service frequently or who have complex social needs which affect their wellbeing.

The Candidate

The successful candidate will be able to demonstrate the ability to be a good listener, have time for people and be committed to supporting local communities to care for each other and reduce health inequalities. You should have experience of working positively with people facing complex social and emotional challenges in either a paid or voluntary capacity; inspiring trust, building confidence and motivating. You will have great interpersonal skills; be empathetic, resilient and be able to maintain effective working relationships with partners across the sectors.

For an application pack please visit Citizens Advice Wirral’s website via the Apply button. 

Closing date: 12noon Wednesday 22nd January 2020

Interviews: Friday 24th January 2020 at Citizens Advice Wirral, Wallasey office.

Support Worker

You will join our client as a Support Worker, and you will work as part of a team in aresidential home to support 4/5 young people in a care.

Support Worker Responsibilities:

You will follow individual care plans for the young people with the aim to help them move onto independent living in the future. You will support with their therapy, plan social and leisure activities, give medication and complete associated paperwork. You will be supported by a multi-disciplinary team including Nurses, Psychologists and Psychiatrists to ensure our client achieves the best possible outcomes for young people.

Support Worker Requirements:

You do not require any previous experience for this role however our client does require you to be compassionate, calm, resilient and to understand the issues and challenges young people face. You should be IT literate as there is a requirement to update online care records. You must also thrive in a team environment and be flexible with the ability to work a 7 day rota, completing early and late shift patterns alongside 1 sleep ins (usually 1 per week) for which an additional payment is made. Having a driving licence is not essential but it is beneficial to help transport young people to appointments and activities. The use of a house pool car is provided for this.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community. As an employer they are also committed to promoting and protecting the physical and mental health and well-being of all staff.

They reserve the right to bring forward the closing date, without notice in the event of high volumes of interest.

About Our Client:

Our client provides residential services for young people and young adults aged 16-30 years old who have been discharged from psychiatric inpatient stays or secure children’s homes. Their aim is to support the young people using an innovative therapeutic approach and least restrictive practice to enable them to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life. Our client's “no restraint” policy allows for more respectful and thoughtful relationships with young people and avoids traumatisation and consequent escalations in risk.

Location: West Kirby, Merseyside

Job type: Full and Part time opportunities available (Full time hours 37.5 per week)

Salary: £17,550 to £19,012.50 per annum (£9 to £9.75 per hour) dependent on experience.

Benefits: 28 days holiday including bank holidays rising to 35 days with increased years service, Paid 2 week full induction before you start, Opportunity to complete your Level 3 Lead Adult Care Worker qualification, Excellent career progression, Paid enhanced DBS check, Enhanced Company Pension Scheme, 24 hr Employee Assistance Programme and counselling, Free onsite parking, Life Assurance, Online discounts, Refer a friend scheme where they pay £500 for every friend you refer, Annual paid Summer and Christmas parties, Length of service awards.

Closing date for applications: 18th January, 2020

You may have experience of the following: Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 90925

The Communications Officer will ensure that Wirral Ark has high quality communications and marketing in place to support its activities. Through high quality marketing materials, social media campaigns and consistent branding, will support our fundraising, policy and raise local awareness.

Key duties and responsibilities are as follows:

To support the fundraising function of the charity

• To work with fundraisers and management to make an appropriate comms plan for each fundraising event
• To support the success of fundraising events by reaching as many potential participants or donors as possible through appropriate channels
• To work with the fundraiser to respond to information requests from potential participants or donors
• To help produce and distribute fundraising packs in connection with ongoing events
• To create social media campaigns leading up to and through fundraising events
• To help design and produce printed materials relating to upcoming events
• To help organise our Christmas Card sales

Building awareness in the local community

• Publishing materials on different online channels that shares and champions the work of Wirral Ark
• Taking a lead on social media activity, ensuring we have a continual presence and engage with our local stakeholders
• Attending local events and helping raise awareness of the charity and its work
• Occasionally doing presentations to local community groups about Wirral Ark
• Helping design thank you and similar public stakeholder events each year
• Helping process volunteering queries coming in to the charity
• Creating and distributing press releases to appropriate places
• Manage and curate mailing lists of supporters
• Producing regular newsletters about Wirral Ark’s work
• Oversee the design and publishing of the charity’s website

Internal comms

• Helping design and refresh the Wirral Ark brand
• Producing brand guidelines and helping staff work inside them
• Support staff in producing their own printed materials for project and other internal purposes
• Inputting to the work of other staff where it relates to comms

General duties

• To attend all mandatory training courses
• To attend all staff meetings
• Other duties as required by the role.

A full job description is available to download.